9432 Southern Pines Blvd. Charlotte, NC 28273
(704)527-2675
Reviews For Bojangles' Holdings, Inc Corporate Office
JACKI LAMPHIRE  | 1/31/12 |
| FIRST OF ALL, I WOULD LIKE TO SAY THE FOOD WAS GREAT. NO PROBLEMS THERE. But just as my husband and I had said grace and was about to eat...someone, (I'm assumig either the manager or the kitchen help-a woman's voice, (because all the younger servers were out front cleaning) SCREAMED ! at the top of HER voice....."OK ! I called the Chicken ok? So get over it!" I jumped like I was shot. I don't know what was going on, I still have my receipts..we were in the Petersburg VA Store #102 at apxx 6:30-7:00 this happened about 6:45. It was a horrible way to speak to the Employees for sure. Chad waited on us so maybe he could explain what was going on. Not a good example. I'm giving the food 4 stars. The "help" needs some advice for sure. Thank you Jacki | |
pestapok  | 1/30/12 |
| I am currently an employee at bojangles in goose creek and I have a new manager named shelley and she is obviously showing favoritism to her daughters boyfriend and her future daughter in law(which we all currently.work together at bojangles) I was told I was on a set schedule if not close to it which I had until she took over I have only missed one day due to illness and I'm normally always 5 if not 10 mins early for my shift(still) but yet her daughters boyfriend can call out atleast once a week and is constantly late and since she took over I have lost my set if not close to set schedule and on top of that 11 hours off my work week she also had her two other daugthers working there untill the owner fired them for dicrimination agianst another employee along with another person.she also tells employees different rules.allowing certain people outside to smoke when she tells me we aren't supposed to have one.why?she is screwing that store up.not to mention a drug deal or two I've seen her involved in in that stores parking lot.if it wasn't she sure wasn't dropping off a bag of mint leafs or something to that other employee.its a messed up affiliate for coworkers and such to be involved in under shelley.the new unit director | |
Unhappy Customer  | 1/31/12 |
| I visited Bojangles at 4322 Sunset Road, Charlotte, NC. My order totaled $6.35 and I gave the cashier $21.35 which means I get $15 back. After receiving my food, the cashier close the window and I got her attention and told her that I did not receive my change. She stated I gave her the correct change and I reminded her the bills I gave her. She said she has to talk to the manager and I stated to her I wanted my $15. The Manager, George came to the window and said the drawer was $10 short but he would have to close that drawer and count the money to see if he as $25 over. Again, I told him I was not leaving until I got my money. Asking me what type of work I do was appalling because this cashier was trying to steal money from customers by telling them they gave her the correct money for their order and customer were due change back. I don't even think she looked at the money I gave her. In the meantime, I called the Charlotte Mecklenburg Police department because I was not leaving until I received my $15. The Police went inside to speak with the Manager concerning my issue and shortly came out with the $15. This particular chasier does not need to be in the position of taking customers money and trying to keep money for herself. In the future if I visit this location, I will not use the dirve thru and if I do and give the cashier a large bill, I will make sure I tell they what I have given them. I miss Sunday School because of this incident. Having to call the police to get my money was appalling. It was the principle of the thing. I do not steal and I resent having to deal with something like this on a Sunday morning before I attend church. It's sad that there are people in this world that live to steal from others. | |
 | 1/13/12 |
| I just wanted to say that the bojangles in charlotte nc on billy graham rd usually have great customer service. but in the past few weeks one of the managers in the store been terrible. her name is alisia. she is nasty and I didn't like the way she talked to me or my daughter.also she is very unprofessional.my reason for saying this is a few weeks ago my daughter and I was in the store and she was arguing with an employee. she was swearing and yelling then the cops came.I am a loyal customer and I come in the store almost everyday but after that incident I find myself using the drive thru a little more frequent than I use to. | |
| stacy pitts | 1/14/12 |
| Food took forever and i watched some manager behave rude to his own employee! Dont know what the poor guy did. Bojangles st james goose creek sc? Never again. | |
| John Hamilton | 1/9/12 |
| To management: Wanted to let you know - Georgia Power Company currently operates a two reactor power plant for the three southeastern states in our county and has begun construction of two more reactors on the same site. This has all been approved recently by Federal Regulatory and an influx of 3000 craftsmen and their families is now expected to come in for construction. Our county (Burke) is growing and could use a Bojangles restaurant. There is currently a fairly new KFC building for rent or sale in an excellent Waynesboro location on our Main Street. You would need to contact the owners, Taylors Autos, Inc at 1022 N Liberty Street, Waynesboro, GA 30830 phone 706/554-6974 (Eddie Taylor, Owner). I really feel this would be an excellent opportunity for Bojangles and it would serve our entire community well. Thank you for your interest. Sincerely, John Hamilton 505 Victory Drive Waynesboro, GA 30830 johnhami69@yahoo.com | |
| tiffany black | 1/10/12 |
| My three children, husband, and i were at the wytheville va bojangles...i had ordered a chicken sandwich combo...the kids had already eaten so they snacked on the fries...i ate the WORST piece of chicken ever...well...half of it anyway. very fatty to the point i had to eat around it. i told my husband i had never had chicken that terrible before! almost exactly 24 hrs later i felt like i was about to die! for eight hours i had food poisoning so bad that i wasn't even able to move. i won't go into too much detail but the stomach cramps..nausea...vomiting..diarrhea..etc etc. i could honestly feel my body doing everything possible to get rid of the bacteria i had consumed! that was the first time i had ever eaten at a bojangles and will definitely be my last!! thank God it was myself and not my children...they could have died from it. it causes great concern to know that other people/children may have eaten there that same day (Jan 7 6pm-ish ) i understand not all are the same...but honestly i won't even eat chicken from any fast food place again for fear of having that happen again..that's how horrible it was! | |
| Joe M. | 1/10/12 |
| 1/8/2012 Dear Sirs/Madame; In a time of customer satisfaction being so low or non exsitent I must tell you a story about a hat. The day after Christmas my son and I stopped at the Bojangles located at:ý 401 East Boulevard Williamston, NC 27892-2731 (252) 792-7444 We came inside the restaurant to get something to eat. I was in the area, after driving all most 2 hours away. However, my son lives much closer, at about 45 minutes away. We sat down and ate. Then when done, we got up and headed back to my son's house. I got in my truck and drove another hour to get home. I didn't think anything of it. Little did I know that I had left my ball cap behind. First let me say this was no ordinary ball cap, but a Vietnam Veterans hat with some pins attached. One of them being a set of silver jump wings which were my original jump wings that I had earned going to jump school many many years ago. So, to say the least, this hat has a very important signficance to me. Any way, I did not realize the hat was missing until quite some time had passed . My son suggested I call Bojangles to see if they had found my hat . So much to my surprise, I found out that the manger of this Bojangles had told her employees to make sure they kept this particular hat and not just throw it away, which could have been done so easily. I cannot begin to tell you how grateful I am to them for keeping it. They kept that hat for over 2 weeks before I called to inqure about it . Once again, Bojangles thank you very much for GREAT customer service. Joe M. | |
| Rex | 1/5/12 |
| Went to bojangles in Indian Trail NC on Thursay night @ about 10:30. The dining room was closed so i used the drive thru. First, i didnt notice anything about a late night menu. I the proceeded to get every order rejected. Apparently you can't cook fast food late at night. There only sides were fries or cole slaw. They didn't have roasted chicken bites eithet. The limited menu needs to be clearly visable and the other unavailable items hidden. It is frustrating. The night manager refused to give me the store or corporate number and ignored me when i pulled forward to talk to him at the window. I circled back to the order intercom and he smirkingly asked if he could take my order. I asked for his name and management names and why he ignored me. He said he couldnt see me through the tinted window even though he looked right at me then walked away. He also looked back when i honked my horn and ignored me again. He opened the window and wished me a good night as i drove away. I will never go there again. 1/5/2012 | |
| Alice | 1/2/12 |
| I agree with all of the bad reviews we went there tonight in st cloud fl and my grandaughter ordered a 4 piece meal and they changed her order to roasted chicken bites and when she called about it the girl was very rude and said well we don't have a four piece in dark meat so i gave you roasted chicken bites, well it would be nice if you let someone know first.You have the most rude people working for you,i don't know how you stay in business i know i will never eat there again we have too many other options. | |
| Irritated customer. | 12/19/11 |
| Let me start off by saying they are ALWAYS rude, but that is nothing new. A few weeks ago at Bojangles they start off with getting irritated with us ordering I’m assuming because the employee was just rude from the get go. My best friend and I ask for the same thing but mine was supposed to be with mashed potatoes. They asked us to pull up as and that they would bring our food out to us. They girl then pretty much throws our food in our car and runs back inside. Rude part number two for them. They put fries instead of mashed potatoes with my chicken. No problem I thought I will just go inside and have them correct the order. I went to open the door and it was locked so I knock on it and the employees just looks at me. Finally someone came to the door who was a customer. I walk up to the counter and tell them my issue and the manager says “Well you are out of luck because we are out of mashed potatoes” I said “Well instead of just replacing my side with something I didn’t ask for you should have told me that in the beginning” and I stormed out I was so pissed off. I’m really tired of the employees here sucking and being rude. I wanted to say a lot more to this woman when she said that but she was a manager and I’m sure she just wouldn’t have tried to fix my issue anyways. They only reason I even still go to this Bojangles is because it’s the closest one to me. I really hope someone is able to crack down on this whole location because I think they have only been not rude to me one time. The next time this happens I will make sure to get their names and act accordingly to the proper person with them. Bojangles 3541 Holland Road Virginia Beach, VA 23452-4064 (757) 486-2668 | |
| Irritated customer. | 12/19/11 |
| Let me start off by saying they are ALWAYS rude, but that is nothing new. A few weeks ago at Bojangles they start off with getting irritated with us ordering. I’m assuming because the employee was just rude from the get go. My best friend and I ask for the same thing but mine was supposed to be with mashed potatoes. They asked us to pull up as usual and that they would bring our food out to us. The girl then pretty much throws our food in our car and runs back inside. Rude part number two for them. They put fries instead of mashed potatoes with my chicken. No problem I thought I will just go inside and have them correct the order. I went to open the door and it was locked so I knock on it and the employees just looks at me. Finally someone came to the door who was a customer. I walk up to the counter and tell them my issue and the manager says (with a rude and judgmental tone) “Well you are out of luck because we are out of mashed potatoes” I said “Well instead of just replacing my side with something I didn’t ask for you should have told me that in the beginning” and I stormed out I was so pissed off. I’m really tired of the employees here sucking and being rude. I wanted to say a lot more to this woman when she said that but she was a manager and I’m sure she just wouldn’t have tried to fix my issue anyways. They only reason I even still go to this Bojangles is because it’s the closest one to me. I really hope someone is able to crack down on this whole location because I think they have only been not rude to me one time. The next time this happens I will make sure to get their names and act accordingly to the proper person with them. 3541 Holland Road Virginia Beach, VA 23452-4064 (757) 486-2668 | |
| Pablo Sanchez | 12/15/11 |
| Went to Bojangles got screamed at and kicked out for being hapy and jolly. i asked for a cheesburger and they refused to provide me with a deluctble juicy burger unlike Burger king. | |
| tonya Jordan | 12/14/11 |
| Yesterday I went to Bojangles on walton way, it was my first time so i was very excited! My Excitement quickly went away when i met the manager from hell! She was sooo rude! She was loud, mean and Talking to a little old lady like she was nothing.. She got my order wrong and started to talk to me like i was wrong.. Im just saying that she messed up my whole (first time) experience.. I can honestly say she killed my joy :( This store is in Augusta Ga on walton way. and the manager name is April. Ill never go there again. | |
| John L. | 12/7/11 |
| An un-named contributor on 11/3/11 in part commented "The WORST store ever is bojangles S College North Carolina Wilmington." I don't agree. I eat breakfast there several times a week, and have never had a bad experience with the Managers or the Staff. If this occurred, as it is mentioned, then it was a very, very, rare experience, if at all. I just don't believe it. Of all the Bojangles in and around Wilmington, in my opinion, this one on 5513 South College Road is a Shining Star. They give fast service, have a great attitude, and they even smile. How about that? Whoever left that negative comment is obviously a person who wants to find fault with anyone they can in order to satisfy an underlying EGO deficiency. Very Sad. My compliments to the Management and Staff for a great job in promoting a Great Image for Bojangles !!!!!! | |
| Sarah Glenn | 12/5/11 |
| Today at Bojangles' in Spencer, I witness a manager talk to an employee like she was a dog. I really thought that was very unprofessional of her. The manager use many profane words I really felt bad for the young lady I stopped and talk 2 her outside to figure out why the manager was speaking to her in such a bad way. She said because I had on gloves making biscuits.I surely hope that is not how Bojangles' treat there employees. | |
| lindA PRICE | 11/11/11 |
| WAS IN ALABAMA ON HWY 10 THIS WEEK AND COULD NOT FIND A BOJANGLES ALL THE WAY ACCROSS THE STATE.......AT LEAST THERE WERE NO SIGNS STATING THERE WAS ON ON AN EXIT. VERY DISAPPOINTED HAD TO EAT AT HARDEE..YUK IS THERE NON ON THIS HWY? | |
| Lee Smith | 11/10/11 |
| Stopped in tonight November 10, 2011 ( thursday ) 7:15 PM at the Elmsley Street, Greensboro NC location. It is truly a location waiting for a food poisoning event to happen. I ordered a Roasted Chicken. I was given a Roasted Chicken Combo. The Combo consisted of a biscuit ( it was white not browned even ) cole slaw which was starting to turn brown. I flipped over the carton it had a date of 11/14 on it. I took it up to the counter and asked for "fresher" coleslaw. The server was pleasant. The next one she gave me was visibly fresher. I flipped over to see the date...it was 11/17. This is the 10th...there is no way in L that COLE SLAW will last a week in the fridge! You must stop that practice and make your cole slaw FRESH DAILY. Really. The other thing is once your customers know you plan to serve ONE WEEK OLD BROWN COLE SLAW..then one starts to wonder, just how long have those ROASTED CHICKEN pieces been saved over. Like I said, these practices are going to make your customers physically ill. About those roasted chicken pcs...there was no mention they are coated with some kind of buffalo or BBQ sauce. That was problem 1. The other problem is they were ice cold...ice cold not as in heated and cooled. Ice cold as in directly out of the refridgrator! They had a slimy texture and were stuck together. It made my stomach turn and I could not eat them. We usually eat at the bojangles on NC 68 in greensboro and have never had such messes served to us there ever. If franchises are not going to uphold what should be your high standard of FRESHNESS of the food you serve, then those franchises should be SHUT DOWN before they ruin your brand name's reputation. PS One of the biggest mistakes Bojangles made was to STOP offering that delicious Marinade Slaw. | |
| | 11/3/11 |
| The WORST store ever is bojangles S College North Carolina Wilmington. The managers there, Crystal & Theo...I don't even know why they are managers?! I ask for extra gravy on my gravy biscuits & they refused! Also they added if I wanted a little bit more I would have to pay for it!! They have the worst customer service ever I even asked for the corporate number and they gave me the store number and try to bribe me with free food. NEVER GOING HERE AGAIN. | |
| Ben and Sue | 11/2/11 |
| We visited the Bojangles in Gainesville, GA on Sunday, October 30, 2011. Linda the Unit Manager was absolutely fanastic. She not only took excellent care of our order her personality was a welcome. We live about 40 miles away and were out on a drive and it was about noon and we could have dined anywhere, but decided to try the Gainesville, GA's Bojangles and we were so glad we did. Linda (Unit Manager) is new to the store but she impressed us so much I had to write. We plan on returning to visit her and hopefully be able to offer her orders for our corporate office as a catering event for breakfast. Please share this with Linda and let her know how much we appreciated her kindness and great attitude. We even got two Cajun Chicken Filet biscuits to go for later on our drive. Great job Linda at Gainesville, GA Bojangles and I do hope someone tells you that you made two new customers and welcome you to the area. Oh yes the biscuits and the food was terrific! Thanks! | |
| BILL WINHAM | 10/5/11 |
| AFTER READING ALL THE OTHER COMPLAINTS , I JUST ABOUT BACKED OUT OF THE ONE I WOULD LIKE TO WRITE, BUT FEEL IT STILL NEEDSTO BE ADDRESSED. I TOOK MY 3 GRANDS AND A SON TO BOJANGLES' IN LONGS, SC OFF HWY 9 & 57 ON SUNDAY NIGHT TO USE THE COUPONS THAT HAD COME TO MY HOME. WHEN WE GOT TO THE COUNTER AND I PRESENTED THE COUPONS TO THE STAFF PERSON, WE WERE TOLD THEY COULD NOT BE USED THERE THAT WE HAD TO GO ELSEWHERE. I FELT LIKE THE DRUMSTICK HAD SLAPPED ME IN THE FACE. IF THE COUPONS ARE BEING SENT OUT, WHY CANT THEY JUST BE USED AT THE NEAREST BOJANGLES'? WE HAVE EATEN THERE MANY TIMES AND ENJOY THE FOOD AND THE SERVICE. BUT HOW HUMILIATED A GROWN MAN FELT AT BEING TOLD THEY CANT BE USED AT THIS PARTICULAR RESTURANT. WE WILL NOT STOP, BUT WONDERED WHY THIS HAPPENED. ANY COMMENT WILL BE HELPFUL. THANKS, BILL WINHAM | |
| Natsha Smith | 9/23/11 |
| nener treated good in this buiseness...this company should be goin down the hill... | |
| Jessica E. Montano | 8/11/11 |
| I ordered a sausage biscuit, sweet potato pie and Iced tea this morning 08/11/2011 on my way to school. I have been getting my breakfast at the Bojangles #559 at 623 Waughtown street, Winston Salem, NC for the past 3 days now with no problems until today. I will have to say that love Bojangles but am completely unsatisfied and do not appreciate the customer service I received today. Employee "Stephanie" (which is what I have on my receipt) as the employee who served me at the drive thru window, seemed to have a nasty attitude and bothered due to that I always ask for grape jelly to go along with my biscuit, except i did not ask for some today and she asked another coworker of her s to hand me some ketchup, for I don’t know what. Before I could pull off I literally heard the employee "Stephanie" say the exact words: " Now, get the hell out." I looked back at her like “what the hell?” Oh no you just did not say that so I pulled up a bit further, parked and went into the restaurant to explain to the manager what her employee had just said to me and the manager asked her employee if it was true what I had just told her, and the employee yelled at me saying " I don’t know why you coming in here lying on me." I let her know that I did not have no reason to lie and that she needed to learn to stop being so disrespectful. The manager failed to do anything about it and commented "oh, step". I felt so disrespected today and I am having a nauseous day, I didn’t even mind to eat my breakfast and threw it out. I think Bojanlges should hire people who are willing to do their jobs not upset the customers and yell at them. I can assure them that I will NOT be going back in that restaurant until they have fired that woman. I DO CURRENTLY HAVE MY RECEIPT!! | |
| Amanda Smith | 8/13/11 |
| I work at the Bojangles in Surf City, NC and this is BY FAR the best job I have ever had. Everyone that I work with is nice and we all work together well. Noone complains about working and we always find a way to make customers happy! I noticed that there are quite a few complaints about other units but if you are ever in Surf City, NC you should stop by our Bojangles where you will receive FAST and FRIENDLY service! | |
Bob Bramlett  | 9/17/11 |
| My family and I were in your establishment on Tuesday celebrating our new shop in Pelham, AL. and the sun was brutally beating in on us and other customers. Another table actually commented on it to us. I would like to offer our window tinting services to you at a locals discounted rate. Please feel free to contact me if you would like to discuss this matter further. It will protect the floors from fading, extend the life of your HVAC unit, and save on your energy bills year round at the same time. I can be reached at 620-6933 or my personal cell is 913-2018. Thanks | |
| Bob O'Kelley | 9/20/11 |
| For several years I have lunched at a Bojangles only occasionally. Frequently my family and I have chosen other restaurants when we would have preferred Bojangles. With all the good quality food sold, it has one deficiency I wish sincerely you'd check out. You serve the blandest, most tasteless biscuits of any one on the block without reservation. Don't you have some comparison shoppers? You should have. Hardy's biscuits are the best. McDonald's are pretty decent too. Sonic sucks and has the worst ice cream in the market place. KFC is a losing breed for several reason Their potatoes are made from instant powder and they serve such a wide menu the quality has been engineered out of the flavor. Bojangles can claim their clientele if they would improve in mainly their biscuits. | |
| sue bradley | 8/15/11 |
| We went to Bijangles in Cheraw So Car and they don't wear gloves when they are making their biscuits and we watched the server dig into the pan with his bare hands and go down serveral to get to the older steaks to make ours and the coffee we ordered had coffee grounds at the bottom of the cup, they don't wear hair nets. I would think they would have to wear gloves, that looks nasty knowing they can touch their faces rub their nose or what ever and not wear gloves or have to change them when they are touching their bodies and customers are watching them do it.Don't you have rules on the way they are suppose to do their jobs They cough or sneeze bare hands. How are you protecting the customers?? | |
| Pam Whitaker | 8/21/11 |
| I would like to commend Myra Tate of the Asheboro Bojangles'. I recently lost my mothers' gold and diamond wedding band and had driven 20 miles down the road before realizing that it had fallen off my finger. When I returned, I learned that Miss Tate had found it on the floor and turned it in. Because of her honesty and integrity, I was able to get my ring back. I have written to Corporate so that they know what a fine employee they have. I have intent to write to her manager also and of course, to her personally. She is a fine young woman. May God richly bless her endeavors! | |
| Wow | 9/1/11 |
| After reading all these reviews, I wonder if Bojangles even knows about this site. Very sad state of affairs, especially in this economy and with so many other choices. Everyone made valad points except the idiot who claimed they were discriminated against...no one wants to hear a bunch of loud old folks while they are trying to eat: black, white, purple or blue! Shame on you! | |
| Maggie | 9/2/11 |
| On Sept. 1-2011,I knew my sugar had dropped, being a diabetic, I decided to have lunch before I drive home. I stopped at the Bojangles' on the Vol. Pky in Bristol,TN. I ordered 1 breaast 1 wing meal. Sides pinto,maccaroni and cheese. The total was $7.+change. When I got my food, it was a thigh and leg. I do not eat dark meat. I told the girl at the front counter.Then everyone at the front came running and ask for my receipt. Then they commented, I don't know what you can do. that's how it was rung up. I drove home. When my son called I told him about the bad experience and that I would never go back. He and the rest of the family go for breakfast ever day or two. When he alled them, They said they had not had a complaint all day. That's calling me a lair. I was not offered my money or food. As of today my family alone number 14 paying customers, but also as of today none will ever go to any other BOJANGLES'. These are the most rude employees I have seen in my69 years. | |
| Anonymous | 9/14/11 |
| Apparently management at the Hartsville, SC location can do as they please. I have a close relative who works there. I've heard terrible things already, but the one that drew the line with me was when he told me that a shift manager ordered a cook to wash the blood off of SPOILED chicken and prepare it anyway. Concerned for ppls health and safety i called the regional managers office and told the secretary of the incident. She asked me my name, and told her i'd rather remain anonymous. But i also told her that i wouldn't mind speaking to the RM in detail about this. It's been 2 weeks now and no return call. Do they even care at this point? Is it all about the money? Rhetorical questions i'd say... Also he's told me that a certain manager has been making passes toward him, but since one guy has already lost his job due to speaking out about it he's afraid that he might do the same. I mean seriously? I know sometimes relationships are commonplace in small franchises like this, but fear of losing one's job for speaking out about this is none other than sexual harrassment plain and simple. I'll try the RM's office again in a couple days. If i get no call/response back. I will be getting in touch with the health department, human resources, and the BBB. Not to mention blasting them on Facebook. It's getting ridiculous | |
| Stephanie C. | 8/26/11 |
| Rock Hill, SC The Bojangles on MAin Street has given alot of people food born illness in the past week. I was actually hospitalized becuase of this. It was a nightmare. The chicken about killed me and my father who also consumed it and also got food poisining. Not happy at this moment I hope and pray corporate will find a way to do something and fix it because if my child would have consumed the chicken it could have killed her. It was horrible!!! | |
| Alfrado Finney | 7/26/11 |
| Hello, I am currently an employee at Bojangles in Onley, Virginia. But the only thing that is holding me back is that the store manager hasn't put me on the schedule yet, due the amount of workers he has in the restuarant. My question is how come he hired me knowing he had a lot of workers and he has placed me on the schedule. So how can I call them and tell them I am ready to work and I have the right equipment to work. If you have answers email me at: afinney18@aol.com ASAP. Thank You Have A Nice Day. | |
| Jackie Edwards | 7/27/11 |
| My husband and I went to Bojangles on Sam Rittenburg in Charleston, SC and that place is just FILTHY. The people that work there ARE NOT FRIENDLY at all. All the tables except about 3 were filthy. The employes were not busy and could have cleaned the tables. I noticed the chairs were put to the tables but the tables had not been wiped off. We will certainly not be going there again. The store on Savannah highway, West Ashley has closed down and I can surely see why now! | |
| shamika Williamson | 7/30/11 |
| The Bojangles on highway 56 in Augusta GA is a rude, disrespectful, races place I ever been in. The treat their employers like trash and I think they need to be closed down cause the are uncleanest and more and their general manger Alicia, is ever rude also.... please get investigation going on at this store. | |
| Eva Clontz | 6/28/11 |
| On our way to the beach, my husband, my 90 year old mother-in-law and I stopped at Bojangles on Highway 42 (right off I-40). We enjoyed our lunch of steak biscuits and chicken. The facility was clean and the employees were friendly. We did not realize it at the time, but my mother-in-law left her purse hanging on the chair. When we were about 16 miles East of the restaurant, she realized she did not have the purse. We turned around at the next exit, hoping and praying for the best. When we arrived back at the restaurant about 40 minutes after we had left, the manager was holding the purse for us! We were so grateful and appreciative. Bojangles on Highway 42, we will visit you every chance we get! It's not always just the food that brings us back, it's the care and respect for your customers!! | |
| Bojangles_Sucks | 6/29/11 |
| Bojangles Corporate Office or customer service leaves a lot to be desired. They take your information or compliant and just sit on it, they don't follow up. When you call them back to follow-up they give you a extra helping of the 'run around'. They can't answer any questions as to when your situation will be resolved or when you will receive compensation for a bad experience. They take your information and that's it. They do nothing with it. Horrid. Just the worst bunch of double talking, have-no-intentions on doing anything kind of company. They rate a -0 just like Burger King! | |
| Annoymus | 6/10/11 |
| Steve Sombert Manager at University Pkway Winston- Salem Nc is a great manager and works hard everyday. He deserves to be promoted to area director. | |
| Nakeya Burnett | 6/8/11 |
| I reside in jacksonville NC and i would like to add that i love bojangles, but there is a specific store that i will never return to. The store on North marine Blvd is horrible! I'll admit i returned a couple of times after my first initial disappointment because i thought maybe it was just a bad day or maybe it was just an accident. unfortunately i was wrong. i order the same thing everytime i go the chicken supreme dinner with mash potatoes and a mountain dew.What i am passed through the window i wouldnt even give my dog. The supremes like as if they sat in the heater for hours because they were so hard i had to ask my self was this chicken. there is no reason to disect your food before you consume it. The biscuits are over baked and almost burnt. The only thing that was good was the mash potatoes, and that happens everytime i go. i wondered why the parking lot was so empty for the longest now i know why. if you guys dont fix the food problem you might end up losing this store. its a shame what you order is not what you get. Now i still continue to eat bojangle's but that store will never get my money again!!!!!! | |
| Edward Hughes | 6/2/11 |
| Actually the food is good. My problem is not the food. I sent 3 emails inquiring about why the Bojangles in Myrtle Beach closed and where could I find another Bojangles. I never received an answer. Your website says something like " contact us, we would like to hear from you." Well, I would like to hear from you. I will not be visiting a Bojangles until I do. | |
| Aleisha Wheeler | 6/4/11 |
| Recently applied at the bojangles in greenwood sc. called to check on application manager said she'd call me right back, did not. had to call the next day she said she couldnt offer me a job because i failed the application. Which i know i did not because i am very good at math. i beleive the reason she said that was because i am white and everyone who works there is black. will be filing complaint. | |
| A.L. | 5/23/11 |
| I've enjoyed the food at this restaurant for over 25 years. Sadly, because of the behavior of management, I have decided to stop going. At the location on South Elm Eugene Street in Greensboro, N.C., the General Manager has been allowed to blatantly and openly disrespect employees, with both physical and verbal harrassment. The young lady I know who this happened to has been encouraged to escalate this up the chain of command. She was recently told that, however, the next level up management had already been engaged and has yet to act. Furthermore, I have submitted two, strongly worded complaints on the Bojangles website. I have not received a phone call or an email. I plan to draft a letter to corporate; I don't expect a response, but I will make sure that none of my investment holdings touch any stock in this company or their subsidiaries. In today's environment, customer service is king and employee treatment should be prince; Bojangles, according to all of the previous complaints (I read each and every one of them!), doesn't seem to care. Thank you. | |
| Charles Buckmen | 5/17/11 |
| I entered bojangles today at 300 west blvd around lunch time, and the whole team seemed so busy but still a few of the women took time to speak! As one of the women took my order i coundnt help to see 3 young men work together in the back, feels really good to know that bogangles is investung in our young male. I reseved my food HOT and FRESH! Said thank you to the line workers and walked out the door! NEVER has a fast food place been so respectful! Some come to just do thier job. But at this location everyone seemed to love theirs.. THANK YOU AND I WILL BE BACK TO THAT STORE LOCATION! | |
| toni williams | 5/18/11 |
| Bogangles southend! You rock! Fresh hot food! EAT THERE YESTERDAY N WAITED FOR 4 MINUTES BUT THE FOOD WAS FRESH N HOT! WELL WORTH IT | |
| Cheryl Griffin | 5/3/11 |
| I think your restaurants should sell chicken and waffles for breakfast | |
| Tammy Daniel | 4/11/11 |
| Last Thursday I got a large Diet Mountain Dew at 6:50 AM. I sipped on this until lunch time and took the top off to fill with water and there was a penny wrapper in the botton of the cup. I noticed that cups are placed upside down, so how could this happen. | |
| Will | 4/4/11 |
| I just about eat me some bojangles every day! I love them Bojangles Chicken! Yummy Yummy! IT makes me smile when i get me my food there every day! MM Mm Mm it be good! I thanks you much Mr. Bojangle for makins this wonderful establishmnehts! | |
| Victoria Secret | 3/29/11 |
| I recently visited the Bojangles in fayetteville,NC located at 4554 Raeford Rd. in Feb. 2011. After receiving my order. I notice the manager in the back. This woman is a thief!!! CUSTOMERS BEWARE!! She may over charge you or try to keep from giving you your correct change. I have seen her in action and she is good at stealing money!! This is what she do and she is good at it!!! After all she has done I couldn't believe she was managing bojangles. I immediately got up and through my order in the trash. I will never eat there again as long as she is there. I bet she has taken alot of money from the cashiers drawers and then accused them of a shortage. | |
| | 4/1/11 |
| I go to the ones in walker town nc and the east Winston one. I like them the most but the east winston one could really stop cooking their bacon to dark unless it's asked for that way and they need to stop serving their Bo series so hard and put more icing on it. | |
| Louis Freas | 3/27/11 |
| The Bojangles at 3927 Victory Blvd in Portsmouth, VA has really good food. However, they do open on time. Unfortunately, I have just enough time to be at the restaurant at 5:30am to get breakfast and make it to work on time. This is an on-going problem and has been addressed with several different managers. If you are going to open late, please place that on the door so customers will be aware. | |
| justin stultz | 3/20/11 |
| there not a bojangles in decautur alabama and we want won in northeast decautur | |
| | 3/23/11 |
| Just looked online and the Unit Director for your Randolph store was arrested for the second time......... | |
| Daniel Rorie | 3/13/11 |
| I have ten (10) friends who meet 6-7 days every week for breakfast at Bojangles in Bennettsville,S.C. This has been going on for over a year now.We are all retired and just enjoy sitting and laughing and talking together every morning.I should mention that we are all black. There is also a white group that meets every morning. They say and do whatever they want and nobody bothers them. There is a white couple that doesn't seem to appreciate the good time we have.These two(2) people complained to management. As a result, we were told to be quiet. We feel that we were discriminated against because we are black.We have decided to go where we can enjoy our food and association.Our group spends a lot more money than those two(2) complainers. Our problem is we're just not white. There should be a law against DESCRIMINATION,or is it? | |
| Tim Yates | 3/5/11 |
| I think all QSR needs to put more time in training all staff members as well as making all corporate staff work in the restaurants I train over six restaurant companies and they sales are very sound, the is a must or you will be closing the doors soon TRAIN TRAIN TRAIN | |
| Joey Jackson | 3/3/11 |
| I use to work at the bojangles in waynesville NC I have a quick question of concern what gives a regional manager the right to fire someone for a small matter and for him to keep his drug pushing criminal of a son his job even after going to JAIL scott sandridge is his name I thjink they sould be an investigation put on him he don't deserve to hold the job as he doe's they fired my girlfriend and she didnt do anything wrong but its ok for scott and the so called owner to come in and dig out some food without paying for it they did her wrong i am very mad and demand that something be done about this so called manager he held his sons job for him and his son is still getting in trouble with the law investigate SCOTT SANDRIDGE | |
| | 3/3/11 |
| I was reporting an unpleasant experience and stumbled onto this site. I see that the majority of bojangles are really going down hill. I'd like to know if they hire only the people who are unfriendly and have attitudes or if the employees end up that way from working there. I went into the bojangles in hampton va in commodore shepperd blvd on 3-1-11 around 8pm and the steam table was empty and cleaned and the food was put into "to go" containers. I asked the girl (whom I believe is a manager of some sort her shirt was black and different from the others) I asked her if she was closing and she said no but I felt she was irritated that I was there. After I ordered my food, she just plopped it out of the containers and onto a plate. I started to eat but soon felt uncomfortable as if the crew all wanted me to get out so they can finish cleaning up. As a worker I understand how it feels to want to get everything cleaned up so you can go home, but you work in a BUSINESS! Your job is SERVING CUSTOMERS! If these people do not like to work there its a shame because there are tons of people out there that would LOVE to have that job. And there are customers out there that feel bad for wanting a service. That is just sad. I do hope that something will be done about this. I don't like to see people get into trouble but I also do not like to be treated badly by employees of a business. Especially when I am PAYING for the service. I do not treat the employees as if they are my maids or anything. I expect to be treated with the same respect that I show them. I have told my friends and family about this and we all agree that we will not go back there again. | |
| | 2/22/11 |
| Why does one the employees Named Terry thimks his owns bojangles on 5195 Walkertown Commons Cir Walkertown, NC 27051 (336) 595-2767 Because he is always screaming and blaming all the others employees. Someone needs to take action on this or We`ll to call OSHA Occupational Safety & Health Administration!!!!!!!!!!!!!!!!!!!!! | |
| carry honeycutt | 2/20/11 |
| I am an employee at Bojangles in Spencer N.C. I really like working there because the employees and managers work well together. I have the nicest Unit Director I have ever met. She works very hard, and she cares about her employees and her customers. Good job Bojangles in spencer N.C. | |
| shae | 2/13/11 |
| i went to the drive thrue at the peters creek location in winston salem this morning. when i got to the second window to retrieve my food, the girls there were looking into the car and laughing. then when i asked to add a coffee. they told me "i really cant do that". now that im home, i find that my biscuits are ice cold. i have to put them in the microwave and i only live 3 blocks away. i have now made the decision to never go back to that place | |
| C.Wright | 1/31/11 |
| I have eaten at Bojangles in Yanceyville NC for the LAST time. They have a manager in there, a white lady who talks to her workers like absolute trash and calls them stupid and threatens them all the time. I am really surprised anyone will work there but I guess jobs are hard to find. That lady needs to be out of a job but regardless, I will never eat there again because they obviously don't check up on peoples attitudes if hers slipped through. Disgusting. The name on her tag is Lawanda or something similar. Do not eat there do not support such a workplace. | |
| | 1/25/11 |
| im a black female,i live in mooresville n.c unemployed at the moment ,and i was looking for a job,so i went to one of you'r branchs at 625 river hwy mrsvl, but there was nothing but rude people in there ,and i have noticed something it's not what you know, but who you know,i think you need to pay more attention to you'r staff and stop hiring illegal imigrant with fake paper and hope you take acction to this matter and look very deeply into it;before ice those thxx you very much | |
| Doug Templeton | 11/21/10 |
| How to run a Bojangles? - Wake Forest, NC!!!!!!!!!!! (little slow on Tea dispensers in AM) How not to? Virtually all others (I guess I've been to 25 different over years) | |
| b. gordon | 11/8/10 |
| I went to the Bojangles store #0614 and ordered a steak biscuit on 11/7/10 and when I got home I had a ham biscuit. On 11/8/10 I went back to the same store and told the girl what had happened and she said, "That is not my problem lady." I was shocked at her attitude. I go to this store on a regular basis, because I have always been impressed at how nice and friendly the other employees are. I do have the option to go to Mcdonalds or Burger King that are in the next block. I was charged for a steak biscuit. | |
| Patrick Williams | 10/15/10 |
| On October 9, 2010, I accompanied my son and his high school's marching band to Restaurant Row out in Lewisville, NC. Some of the group went next door to one of a few fast food restaurants, while the rest of the group I was in went to Bojangles. The group next door were literally lined up out the door, complaining about how slow the service was. My group breezed into Bojangles, where we were greeted enthusiastically by the store's manager. Aware that we had little time to waste, as we were on our way out-of-town for an important band competition, the manager quickly assigned the members of his team specific jobs, so that we could get our orders as quickly and correctly as possible. The manager repeatedly thanked us for our business, and even went through the dining area a couple of times to make sure that we were happy with our food and the service. That incredible manager and his entire professional crew earned the business of the Reagan High School Band of Raiders that late afternoon. We even went on to win all of the top honors at the competition later that evening. We want to sincerely thank the entire team at the Lewisville, NC Bojangles near Hwy. 421 for being such an important part of what turned out to be an incredibly successful evening. We will back! | |
| Judy Sann | 10/9/10 |
| I just went through the drive-thru at Bojangles in Orange Park, Florida. I ordered the 2pc. dinner with an unsweet tea. ( The sweet tea is so sweet it makes me feel sick.) There was only one car parked in the lot, but I had to wait several minutes behind another car. ?? I do want to say that they are very quick to get payment. I got to the window and asked the boy at the window if they had Splenda. No response. He grabbed some pink packets and stuck them in the box of chicken. I was handed my food that cost me almost $7.00. No thank you or have a nice day, nothing. I got home and opened the box to two nasty pieces of chicken. I took a sip of tea. Sticky sweet. No butter, no knife, no napkins. I'm done. I won't go back. That's too bad. When they first opened they were great. Now they don't seem to care, so neither do I. Now I understand why there is no cars in the parking lot. | |
| diane perry | 10/7/10 |
| #426 VERY POOR SERVICE AND DISHONEST PEOPLE. | |
| Janice Harper, Longtime resident of Union, SC | 4/8/10 |
| The Bojangles in Union, SC has made alot of changes in the past few months. Whoever the new manager is has done a great job of cleaning the place up. The one thing that needs to change in this store is some of the employees. Just about everytime I have been to this Bojangles (mostly through the drive thru) there is a lady named Brenda that works there that has the worst attitude. And her personal hygiene is terrible, her fingernails look dirty like she hasn't washed her hands or taken a bath. She acts like a typical union redneck. She has no manners and has the worst language of a woman. She needs to be trained in customer service she acts like she just hates to be there. You will loose customers if she doesn't get the proper training or either let her go. Also most recently when I visited this store there is a lady with 5" long fingernails, how in the world can you allow someone to work around food with 5" fingernails. I do not know her name, she did not have a nametag on. This Bojangles needs to get rid of these 2 people or they will surely loose business. They need to stop playing that loud music too. I can hear it everytime I pull into the drive thru, or go in side. I will not be back and will NOT recommend this restaurant to anyone unless changes are made. I am retired from the restaurant business and know that your employees are the ones that make your store. | |
| Steve Kelly | 8/25/10 |
| BoJangles at Lawyers Road will short you drive thru order every time. So if you can't find any other place to eat, at least check your order before driving off. You have been warned. | |
| tina radford monroe nc | 6/22/10 |
| Today i had an awful experience at 555 roosevelt rd monroe nc BOJANGLES.. I HAD A DR APPOINTMENT at urgent care across the street.I sent my fiance over to get me a large cup of sweet tea. I noticed it tasted a little funny but thought nothing of it. On my ride home, someting went in the back of my throat when i took a drink..i got it out of my mouth..2 my suprize it was a peace of metal scrub pad used 4 cleaning..so this lets me know either someone either tried to clean the tea urn... or they gave me dirty ice..i was furious and disgusted. i called and asked to speak to the manager on duty..i calmly explained what happened. her response was..she would refund my tea..and dump the tea out..????Or u serious.thats it no sorry..im drinking dirty ass tea? how would she have felt if it had been her?? she never asked my name...or phone number..i told her i would contact corprate since she didnt seem to want to make me happy with my bad experience..if the ice bins and tea urns or nasty?? what else is in that kitchen??? | |
| Toni F. Leake | 6/25/10 |
| I'm a longtime Bojangles customer. I remember when it first opened in Raleigh, NC in the '80's. My cousin, her granddaughter, my daughter and myself were on the way to Myrtle Beach on our Easter vacation. We stopped for breakfast, because we love your biscuits. On my way back from the drink fountain, I slipped and fell on my knee cap because the floor was slippery. It felt greasy. Mr. Pat Landon (owner) and another Bojangles manager saw the whole incident. A report was filled out, they apologized profusely and promissed to take care of my medical bills. That was April 5, 2010. Well, Myrtle Beach hospital (Grand Strand) doesn't do 3rd party billing, my insurance was used. I saw an Orthopedic Surgeon upon my return to Columbus, OH and he said the knee would take several months to heal. My vacation was spent on crutches with a knee immobilizer. To top it off, I received a check from Boiland Rest. Grp., 2240 William Few Parkway, Evans, GA for $303.68. That's supposed to make everything right? I don't think so. I love your food, but I guess I'll have to sue to get what I deserve. A very unsatisfied customer! My phone number is (614)728-1235 @work. Maybe you can get better results. | |
| Shane Meyers | 6/30/10 |
| I see how yall's experiences could make you not want to go back to those restaurants. I've been to some that have me walking out before I even place an order. I have however found one that has the best service that I've been to and they are speedy to get the order and it's right. The food is kept fresh and is made right everytime I go there. Ms. Harper is right, it is the employees that make the business. If anyone has lost hope in Bojangle's I suggest that you travel to Elgin, SC and try their store. The service and the food will give hope that maybe one day the others will follow. I caught a couple of the employees' names that worked there: Sonny Ariail is the manager and can be seen on some occasion because he is usually in the back either helping fry chicken, cook food, or make biscuits to ensure that they are done right. Mrs. Chang is one of the shift managers and the quickest lady to fix an order I've ever seen. Corbin Ariail used to work as a packer and cashier. He is very quick with taking orders and makes the orders just as fast. Those are just a couple of the employees that will give you excellent service all the time. | |
| vicki m scott bone | 7/22/10 |
| I was a very happy employee at the dalton ga bojangles i liked working there very very much and i loved my customers 100%. On Sunday Oct 25 2009 and you know sundays are the busiest day of the week at bojangles. I left for work and was so ready to just have a really really good day no matter what. when I got there and i always got to work early, I was met outside in a very dark parking lot my asst manager kristi burress and i didn't do anything to make her say what she did but she knew what she was doing because she knew i wouldnt do anything about it. she just out right said how drunk hung over and sick she was the morning and she was operating drive thru window and you know how crazy that is on a good day. she was hateful talking about customers everytime she closed the window. said a very hateful comment about a employee's schedule. all of this before i had even gotten upset or mad. it wasnt all my fault i didn't know what to do with what she said to me first. it was really upsetting and everything she said was very uncalled for. but i was the one to take all the blame everyone said it was all my fault. I did everything i could to keep that job, i had improved i had changed my attitude i wasnt perfect nooone is. i even called and repeatedly asked for help and noone had even offered to call back do anything or try to make this right. I finally found this and this is my last straw. you dont know how upset i have been about all of this. and the way this crazy mean dark cruel unfair unhiring world is right now it wasnt all my fault i shouldnt have been blamed for they knew i told the truth about something else and a manager and an opener knew it but noone talked to them or cared to follow thru with it. noone followed thru with what happened in the parking lot she was on the clock i hadn't even walked in the door yet. if i can get any help response anything contact me 706 537 1344 or 706 226 6806. other than that i liked most of the people i worked with, loved the customers and i did like the company they had helped me a lot before that day. i just want someone to know i wasnt lying and just to find out there is one person who cares about doing the right thing. dont respond per internet please. this was my last hope for some kind of help. i am telling the truth my explaination of things has never ever changed. please explain that. | |
| Sara | 7/22/10 |
| WHEN ARE YOU COMING TO SURF CITY, NC. WE HOPE IT IS VERY SOON!!!!! | |
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