300 6th Ave. Pittsburgh, PA 15222
(412)288-4600
Reviews For GNC Corporation Corporate Office
Amanda Thomas  | 1/31/12 |
| Poor doesn't even describe how crappy GNC was to me. I live in Evansville Indiana, we have a GNC store in our mall, my boyfriend was trying to make sure his system was clean from thc, we went their and Clint told us this $60 cleanser and detoxifier would work. My boyfriend got deathly sick, and it didn't work. I tried to ask for my money back and Clint denied ever talking to me. So therefore I have $60 in a hole and a sick boyfriend. Thanks GNC you fuckin suck! | |
Jim  | 1/23/12 |
| The GNC location in Oak Park Mall in White Oak PA, has GREAT customer service. Their is a customer rep by the name of Jay, he knows suppliments on how to stack a long with getting the customer with what they need. Most people come in not knowing what they looking for but he spends time with the customer to find out. Jay is into extreme fitness and very knowlegable. He is getting a large following with the way he handles the customers. | |
| mark | 1/24/12 |
| so i was in a GNC store in Erie pennsilvania about a month ago getting NO2 RED pills and NO2 red hemosurge bought it from this store before for 69.99 both products as it shows online... went there like i said about a month ago and the B*tch told me umm no sir thats wrong we dont carry that promo here so who ever sold it to u was clearly a dumb A$$ so idk waht to tell u but ur total is 90 dollars... i said thats to much ... she then says if u dont like it put the product back and leave ... i said to her listen if u hate ur job that much leave this store lock up and ill ahve a friend come run this store better then u. so i went back today thinking she would be there and sure enough there she was ... she says can i help you sir. i said do u have napalm or nuke . she replys with no why dont u just order it off line in the worst tone ever. i said listen here bitch this is twice now that ur a bitch to me so get a life and chill the fuck out. as im walking out i keep looking at other products .. her phone rings and she starts talking to her friend company phone in all about facebook her ex boyfriend posting comments on her Facebook saying how fucking stupid it was and shes a whore.... i mean come on! customer in the store.... GNC GET ON TOP OF THIS SHIT! | |
| Kymberley | 1/17/12 |
I am very disappointed in GNC and its handling of it's paying customers and their orders. I placed an order online, without any reason or notification from GNC the order was cancelled. I found this out a few days later when I went to the site to check the status. I then re-ordered. 3 days later my order was still sitting in the warehouse. I called customer service, the first rep hung up on me. The second put me through to a supervisor who apologized for the horrible service and assured me that he was contacting paypal and crediting my account so that my order would be free of charge. My order is still in the warehouse 10 days later. I have spoken with 4 supervisors none of which have a clue. They have even told me that they have no way of contacting their own warehouse. I contacted paypal to cancel this order as GNC refused to cancel regardless of how often I insisted. Paypal had never been contacted by GNC regarding the credit and also had never let paypal know that the first order was even cancelled. That is beyond ridiculous, thinking they can have access to my account when ever they feel like doing their job. Absolutely NOT! I put a stop payment on both orders and will be reporting GNC to the BBB. They cannot treat people like this and refuse to give them their own money or allow them to cancel orders they they have no intentions of filling. | |
| Casey | 1/16/12 |
| GNC rating is worse than poor it is horrible. It is now my missuon in life to make sure all the people who shop gnc know how the employees are treated. Worsethhan dirt!!Thare has necever been a more disgusting place to work. They lie, they cheat, sexual harrassment goes on every day and if you @refuse to have sex with your rsds they fire you.And if you report it to corporate they call you a liar. Hey don't care about you customers all you are is dollar signs. | |
| John B. | 1/6/12 |
| I was just completely hosed by GNC. I ordered my products online and wanted to apply a gift card. Completed the transaction and my credit card got charged the full amount. Emailed the company immediately (even before the confirmation email arrived). They keep saying there's nothing they can do. I wasn't asking for anything special. Refund my card and take the money off the GNC gift card. Simple transaction. Now emailed or been on the phone with 4-5 people and still no one is willing to rectify this situation. Completely absurd. They want me to travel to a store, get a refund and then reorder the product again online. Sweet! I get to pay shipping and handling twice! OMG. What's the point of ordering online? Last time I'll ever be doing any business with them. | |
| Ann | 1/6/12 |
| Have been a member of GNC for many years. Renewed my Gold Card at another location other than the one I usually shop at, sales person did not have "sticker" to update and told me to have sticker applied at my GNC. Told sales girl this, she would not listen and would not give me my discounts. Told me Krill Oil was "buy one, get one". When I got home,she had charged me $19.99 each. What a racket Tried to reach manager, who never returned my call. Takes forever to get out of the store as sales people working register are so busy trying to oversell customers in line. Two people just walked out. Terrible, Terrible service. Will shop at the Vitamin Shoppe from now on. | |
| June | 1/5/12 |
| I find that most GNC stores are a pain to shop in because of the commission based pay, but the worst store I have ever been in was a new open store number 1491 in Monroe NC. Extremely pushy, and poor salesman skills. I have been in sales for over 20 years and understand the pressure of making a living off commission, but these guys are over the top. He called one of his products crap just to try and get the up-sale on another.He was very into making the customer fell stupid to sell his products even though his tactics did not work on me and I still bought what I came to get in the first place. I have been a loyal GNC Customer up until now. This guy has completely turned me against GNC as a Whole Company and I will never shop at another GNC Anywhere. I can find products elsewhere. In case Corporate reads this. It was one of the little white bald headed guys that travel to multiple stores. He is giving your Company a BAD name with his pushy sells skills. | |
| Diane | 1/5/12 |
| It was recommended that I buy Sensa from a GNC retail store, rather than on-line directly from Sensa. When I purchased the 1st box (a 2 month supply), the sales person convinced me to buy a Gold Card to get a discount on the costly remaining 4 month supply. He said, "You could always return them." (exact words) But, failed to tell me there was only a 30 day return policy. After using the first 2-month supply, which did nothing for me, I returned the remaining unopened 4 month supply. Shame on me to think I would get a refund. I was told that GNC has only a 30-day refund policy. I am so disappointed. This is my last and final purchase at GNC. I regret the years of countless purchases I made at GNC. | |
| Reverend Lenich | 12/10/11 |
| yea I was tricked into buying a gold membership buy the clerk in the colorado springs store on centenial. went for diet help and was given crap that made me sick. she toild me that i could return everything but when I sis today they would not refun gold card even though only used once and was returning that item too.I was never told that when purchased. They have no idea who they arte dealing with, as I will spend tens of thousands to get back my $20 and to get out the word that they and their products are a rip off! | |
| Linda Dixon | 12/9/11 |
| I am very unhappy with GNC. I purchased a goldcard and later found out that it only honors the gold card for sales between the 1st thru the 7th of each month. Its not enough that I patronize your business now you want to tell me when and what time of the month I can do this. If the saleperson had of told this up front I would I never got the gold card. I consider this to be very misleading and decietful. I will not be renewing this card and will consider no business with GNC in the future. I will also inform others of this experience. | |
| Jpurvis | 11/8/11 |
| G N C is a business that is suppose to help people get healthy.well!! My girlfriend is in the top of her region at G N C.she does everything to help,help ALL.we can be out for supper and people stop us to thank her for helping them.she is one of a kind for G N C.(but)!!her region mgr. #35 doesn't care if my girlfriend has kids to take care of and be a mother to.since Deb #35 has been over her she has been stressed because She doesn't see her kids.G N C Corp. You have a great person working for you and your company doesn't care.I think you guy's should go on undercover boss and see what's going on in your company. | |
| Megan | 11/2/11 |
| Called the coroporate office and who ever answered the main line there was very rude. I am glad I never have to call back again. Pretty much seemed bothered that I had even called, pretty much yelled at me for asking a questions and then hung up on me after I said thank you and goodbye, all i heard was the slamming of the phone. | |
| Alex | 10/31/11 |
Just want to let you know the Manager at Cedabre Mall - Scarborough ( Ontario 0 was very rude and doesnt know how to talk to customers at all..even to her own fellow managers... how can GNC keep a manager like her who has no customer service skills or human skills... cheers people.. | |
| miguel coblentz | 10/18/11 |
| I have been shopping GNC in SantaFe New Mexico for about two years triad to return a product for exchange and was told i could not so i left the product at the store and will no longer be shopping at GNC | |
| Melvin Burruss | 9/26/11 |
| I was in the GNC store located at 134-136 Fulton St., New York, NY today when I inquired about a pre-workout drink and post-workout drink. The saleperson took me over to N.O.-Explode drink. The price tag on the counter for a carton of 12 was $34.99, when he ranged it up it was $47.88 plus tax. I asked about the $34.99 a carton product, his answer was it was a berry flavor which they no longer had and the one on the shelf was blue raz which was more expensive. I asked the store manager why would they have a sign on the self of a product that did not have? I got no reponse from her and left the store. This appear to be a classic case of "bait and switch" which is illegal. I request that GNC investigate this store and its store manager who also needs retraining in customer service. I can be reached at 917-639-3041. Thank you. | |
| Kimberly Martin - 817-944-6532 | 9/21/11 |
| I bought AB Cuts from the GNC store in Ridgmar Mall and then tried to return it a couple weeks later and was told I needed to speak to the person who sold it to me so I said ok. I had not even opened the product and I had the receipt with me. I was given the number of the salesman I was to call, the one who sold the product to me. So I called and called and called and he was NEVER in the office and the person I did talk to took my number and said they would give me a call back, a week went by, NO call. So I called back... still not in the office. Finally I said I was calling customer service and BAM the salesman I had been trying to call finally calls and tells me there is nothing he can do because it is past the date that I could return the product... WELL OF COARSE!!! I've been calling everyday for two weeks! So he gives me the number of ANOTHER person I should call to handle the matter. So ok I call that person and no answer, so I leave a message. I called back a few more times over the next couple of days and NEVER had my call returned... RIDICULOUS!!!!!!!!!!!!!!!! | |
| | 9/5/11 |
| In my opinion GNC has the best return policy. Alot of people bad mouth GNC i bet most of the peopple who complaint here must working for GNC competition. Chances of those are very highly. Humans do make mistake and people who work at GNC are after all humans. Let me get to the point.They have by far the best return policies. Which retailer allows you to use a product for 30 days and if your not satisfy with it you will get your money back no questions asked. I doubted if any retailer do. I am not here to bash GNC competion i am just sayin the fact. GNC products might taste bad, have weird smelly or less attractive labels but they do work. You just have to give it some time. You cant fix a problem in few day You cant loose 10 lbs in few days or 10lbs of muscle for that matter. To achieve anything in life its takes honesty. strength and determinaton. | |
| Mark | 9/6/11 |
| Store 00787, In Forestville MD, Poor customer service I brought an weight scale on September1. On a few days earlier I had purchase some vitamins that was making me sick . I was trying to see if I didn't program the scale right so I returned the vitamins and tried to exchange the scale . So upon doing so the manager Jackie told me I was a troubled customer and not to comeback. That's not good service. | |
| Mel | 9/6/11 |
| Yesterday visited the GNC in Greenbrier Mall Chesapeake, VA the manager Carla very rude. I walked in the GNC store and asked if they had Zipmelts. She responded by saying "we don't have no products called Zipmelts." and contined to talk to someone on her earpiece. After I found the product, I took it to the counter to purchase. As she was ringing my purchase, she was still talking to someone else about their man on her phone. I then said "these are the products called Zipmelts>" She then said in a nasty voice "Oh it's called Melatonin>" Then she throws my change at me and the change fell on the counter. I then looked at her, and said "I need a refund". She then said "I need your ID", and she gave me my money back but threw it in my hand again. I then asked for Corporates phone #, and she wrote a number down 18882674425 with Brian Houston_RSD name on it. I dialed the number outside the store and the # wasn't valid. I went back into the store and asked her to give me a number that actually works. She then said in her nasty voice" it is a holiday, do you really expect them to answer?" I then said "well the number isn't ringing it cuts off>" She then said "yeah that's what it do" and rudely asked the next customer "may I help you". So I walked out of the store. Carla shouln't work in the customer service field at all.I truly hope she isn't a manager representing this company . She is very rude, nasty, and ignorant. I left and went to Vitamin World, and received the upmost care and respect from their associates. | |
| l. mazurek | 7/11/11 |
| i purchased ultra mega gold vitamin Veggie item # 517367 in october 2010. GReat vitamins.180 capsules. Shared some with friend and family only to find that GNC has dis continued these vitamins. THis was a stupid decision. I suffer from narcolepsy and have had open heart surgery. These vitamin keep me and others of my friends and family alert awake and not feeling tired in this lease. would you say this is a vitamin to discontinue.Not very bright GNC I would say bad advertising. | |
| urgirlmunchies | 7/11/11 |
| GNC teaches their employees to push, push, push. They are supposed to sell vitamins, chews, colon cleanser and what ever else they can push on you when you enter. With todays economy, I wish GNC would consider lowering their prices and maybe that push would help their employees with commission. Dont blame your employees for not being able to sell. Blame the economy and GNC's prices. | |
| Gwen | 7/20/11 |
| I was treated very poorly by a sales person Mellissa in the Stafford Va store #7888. I called over a week ago about the return of a product that I had a negitive reaction to.I Was told I could not return it even with my bank statement..So this means they get to keep my money and I get NOTHING I will never shop there again I have been faithful to this company for 30 years..GNC is messy and I do not like mess.... | |
| john | 8/3/11 |
| The mandate mm store has a manager working who takes the applications that people turn in and shows them to all of her friends and walks the mall with themaking fun of the people. The district manager has been notified and the corporate knows about privacy laws and have done nothing. HER NAME IS TRACY 507-386 0015 She still works there and your privacy is not safe. This is 8/3/2011 MY EMAIL IS ANGESCHO@CHARTER.NET | |
| 832-608-3893 | 7/27/11 |
| I went to do a return, gnc was supppse to return the money back in my card and its been about 1 month and nothing is in there. Gnc is giving me a hard time to return my money. Gnc is wanting me to go out of my way to get a statement when it was their error in not knowing how to do a return. I demand my money back. Please have Buco or Alex return my call asap. Thank You | |
| Carolyn | 7/28/11 |
| I am from upstate New York, down here in Baton Rouge, Louisiana visiting family. I went to your store in the Mall of Louisiana and was extremely satisfied and quite surprised with the level of service and attention I received. The handsome young man that assisted me, Lee, was very helpful and possessed impeccable manners and old fashion Southern Charm. This is something I never get to see being from New York, what a treat! I am a firm believer in letting upper management know when a I receive exceptional service at their business. As a manager myself of a large retail department store I know how important these comments can be. A little advice.... Hire more like that young man and you will see more positive comments on your website. | |
| Wattha Phyuck | 6/21/11 |
| I purchased the isopure protein shake and have since tried tonreturn it 5 times due to the extreme vomitting I experienced after usage. None of the stores (including the one I bought it from) are willing to give me a cash refund. One store owner told me none of the stores would do anything other than a gift card, one store told me they could only put it back on my card and another has told me that he wouldn't refund me anything. Now print in plain English on the back of the reciept is the refund policy and ice shown this to 5 different locations all of whom refuse to honor it. I have called corporate at least 13 times and have yet to get a response. I will NEVER shop here again and if I don't get a call back or a refund im taking ALL YALLS ASSES TO COURT. Hope you got some good lawyers because I'm one damn good DA myself. | |
| Jeremy | 7/1/11 |
| I'm from Little Rock, AR and the GNC in park plaza mall were incredibly rude. I called the manager the next day and she just say okay and hung up. She should be fired on the spot. | |
| Ross Williams | 6/15/11 |
| My wife and I have been shopping at the GNC store on Curlew Road and Alt. 19 in Dunedin for over five years. Their sales staff is the most professional, knowledgeable and customer service oriented I've ever seen in any retail business. The manager, Angela, is the best. Always friendly with a smile on her face. Always there to answer any concerns I have. I highly recommend that location. | |
| Barney Bryson | 6/16/11 |
| GNC labeled with INSTAFLEX is a scam. I would suggest to anyone considering ANY dealings with this company to avoid them like the plague unless you want to throw your money away. | |
| B | 6/6/11 |
| I went into a GNC store today and I was looking around to find Met-rx....which that store doesn't and I was told they do. Well the sales men asked me what I was looking for I told him. He gave me a weird look and asked me what it does...I already told him once what it was and what it does. Well I told him "its ok...I'll look around." The whole time I was looking around the guy kept looking me up and down and holding his chin, saying "mmm." I told him to quit looking at me and he just kept doing it. I will not be returning to that store and I will be calling the store manager and corporate on him. I am very disappointed in GNC and I can defiantly find somewhere else to shop. | |
| carol bemben | 6/3/11 |
| I really like the fish oil pills i am taking, so I went back to your gnc store in schamuburg , ill. I work two jobs and dont have a lot of time to spend shopping so i asked the sales clerk several questions regarding vitamins. He didnt know anything. Yes he was new, but not trained. i bought fish oil and also wanted to know the difference about the reserveratol chews and vitamin. He didnt know. i bought the chews and they tasted bad. I went back to exchange them, or return them and then i was going to buy a multi vitamin that i also had a question about. the guy could not do a return or exchange. He got john the manager on the phone and they told me to come back tomorrow. I never heard of such a thing. the manager was very rude. I dont have time to come back tomorrow. a sale lost in my book. the customer service was terrible. i work two retail jobs and i would not recommend your store to anyone. | |
| Wendy | 5/19/11 |
| Received e-mail for $9.99 sale. Online allowed me to put multiple items in my shopping cart for $9.99 each. I printed out the store coupon and went to the GNC downstairs from where I work - GNC #09933 in Dallas, Texas, One Main Place. Amanda advised she could only give me 1 item for $9.99, even though I clearly showed her the printout of my shopping cart which had given me 3 items for that price. She said she didn't know how to make the coupon work for more than 1 item, and was very uninterested in finding out. Ultimately I purchased only 1 item, though should not have purchased ANY! | |
| George | 4/4/11 |
| When I presented My gold card to purchase some items Kathy said card was expired, would not honor it said I could renew for 1.20 said ok. Discovered when I got home that they charged me 15.00. When I called Kathy said that I really paid 2.20 due to the saving of 12.60 on the items purchased and not payment of 15.00 for the card. She put a sticker of new expiration date of April 2012 on the card. Upon further inspection of the card after talking to Kathy on the phone removing part of the sticker can clearly see it expired April 2011. So the card was not even expired. This occured at the GNC Store 05966 at Centenial Mall 6592 North Decator Blvd Las Vegas, NV 89131 on April 4, 2011 I am returning my purchase for a full refund later today and hoping to get full refund even though gold cards not refundable. | |
| Bob | 4/6/11 |
| I purchased a few items from the store on Lower Broadway in NYC. I was signed up for a Gold Card and without telling me, I was charged 9.99. I was not informed of this and did not receive any recourse from the store or corporate office. Check your receipts thoroughly and double check the figures before you sign for your purchase. | |
| Sheri Dodge | 3/22/11 |
| I went to a GNC store in Silverdale Wa. The nearest to my house which is around 30 miles away...First I tried calling for 21/2 hours and the phone was busy..after arriving at the store at 12:30pm to return a $75.00 product purchased the day before (untouched and unopened), I got a lot of attitude about returning it. I told the lady (barely) just give my money back please. She took my receipt and started circling numbers then said " I can't do this". I don't have enough money to give you!!! Are you kidding? A national chain that doesn't have $75.00 cash in a register? I PAID $75.00 cash...I will NEVER shop there again. She was so rude and such a pitiful example of customer service. I went to the next nearest store in Port Orchard Wa. who gladly returned my cash and apologized for morons working at the Silverdale store....I know one thing...You get good service you keep it to yourself, you get bad service you tell everyone you meet. | |
| eli | 3/24/11 |
| i purshased $108 worth of suppliment at GNC 87 N. Nellis store and came accros with cunsultant Smash. He was unintersted and had no customers skills. Must be the steroids. But its okay one day when management see the video when hes just kissing up on his busted up face girl he may be calling unemployment. | |
| eli | 3/24/11 |
| compliant on smash about 7:20 to 7:30 card member 463016707682 exp. 3/30/12 store #09914 he just wasnt interested in my needs, He just wanted to kiss up on his girl. Sexualy active in public, get a room and get to work. can i get an appology? | |
| Betty | 2/28/11 |
| I would like to say how dissapointed I was when i walked inti the GNC store in Cadillac mi and found that the best and informative manager was no longer working there.GNC needs more employess like him. | |
| michaeleurbin | 2/28/11 |
| I purchased a 7.5 lb ctnr. of the Isopure today at the GNC store in Dunedin Fl for 129.00 is this a fair price ? after making the purchase i went online to discover multiple sites selling the same product for almost fifty dollars less.Can someone please explain why this may have happened ? | |
| Jason | 2/11/11 |
| I was in teh GNC store in my area and was helped by teh GNC employee who driected me to a product called X12. Which is a fate burner/thermogenic/enegy pill or some sort. I was sold (2) bottles and ensure that they were the best thing on the market and they worked and everything under the sun. So i tokk teh pills the first day and noticed an ungodly stomach pain that lasted for an hour. along the worst skin fluching ( turning red and hot) which was very uncomfortable and made me a little worried. So I called th store and the guy said "No" that's great that it was working and I just had to adjust to the pills. But that meant that they were going to to "Get The Job Done". So like a moron I took more pills for 3 days and then fianlly said NO MORE! i tried to return the pills and he said only the (1) sealed box could be returned and he would have to give me the sale price! I wanted to PUNCH HIM IN HIS FACE! My opinion is GNC is horrible. I am switching to VITAMIN STORE | |
| Isabella Nita Dazhan | 2/3/11 |
| I want to express my graditute to a RSD out of Little Rock, AR. He has gone beyond any upper manager I have work for - in the past. Every time I have seen him. He is always positive, motivating, calm, patient, proffessional, strict, and knowledgeable about almost anything I ask him. One night I was stranded at my store in Little Rock, AR. I know he has a busy schedule every single day. He could of said it was my own problem and that I needed to find another way home. But he didn't. He drove me home! I have facebook my friends in California - about him and they are in disbelief of such an important person would do that for me? His name is: BRANDON! Please acknowledge his hard work, his strength, his motivation and energy for GNC and his employees! | |
| Adam Fetters | 1/29/11 |
| I as well have a Complaint about the franchise G.N.C store in Overland Park cross streets of Antioch and 135 st. ON January 28 2011 3:00Pm I went to this store (I WAS a regular customer) to get my usual Lean shake. The person who rung me up had this sarcastic, sassy and rude attitude. I could not take his lip and I told him “There’s something wrong with you attitude man, I don’t like it”. He then said “Dude”, I told him to have a nice day and as I was walking out he said “Here in about 15min you can try and change my attitude if you want!” I told him he was not worth it. His remark was “That’s because you’re a PUNK ASS BITCH! I then turned around and asked him if I could speak to his manager. He said “Oh he should be back here in about 15min. So I waited just to find out that the person coming back was A manager but the General manager was the one who mouthed off to me. HE APPLOGIZED and said there is nothing he can do about it because he was his boss. I told him that they lost my business. Please tell me that SOMETHING will be done about this. This is HIGHLY DISSRESPECTFUL I am even a Gold member and paid in to your plan. | |
| Susan Phelps | 1/27/11 |
| I was at a store location in Merritt Island Fl on several occassions and i have a complaint. An employee of yours named Anthony Cribben was very rude a disrespectful he was communicting with is friends rather then helping me find a product, also when i would walk past the store when the mall had closed he had several different females in there with him that i dont feel had the right to be. I had called the store to complain adn they said they would handle it and still have not. He has his friends sitting on the counter going into the backroom and doesnt even respond to the customers. | |
| Aaron | 11/15/10 |
| I'm writing because of the recent news about lead in reusable grocery bags made in China. I have a bag from GNC (it says Sac Fiberlink Bag on the inside label) and it is made in China - have you done any testing for lead on these bags? Can you let the public know? | |
| Subrina Gee | 11/4/10 |
| For the past 4 months I have asked the GNC location on 1960/veterans memorial to stop calling my telephone with promotions. I spoke with Karen once and Cindy the once, both stated that they would remove me but each month I have recieved telephone calls and just last night 11/3/10 they decided to call me with a pre-recorded message promoting GNC products on my telephone. I called up to the store and was told that Cindy just walked out the door. I'm tired of the igorance from this company and hate that I ever signed up for a GNC gold because this calling my cell phone thing is very annoying and when you ask them to stop they do not comply. I have called the Corporate office and left a message. I want a returned call about this matter ASAP. | |
| Brenda Fisher | 10/23/10 |
| While shopping in your Mesa Az store on signal butte (AZ) we were treated very badly by your store clerk Mike. Store#09797 Superstition Gateway. He ignored us yet serviced the men in the store. Even during check out he ignored us and acted like we were a bother to him. Yet another man walked into the store and he assisted him with graciousness. Ignoring us again. Does this Mike person have a problem with women. We are not atheletic like the other people in the store; so maybe that was his problem. But either way and for whatever reason WE were treated as 2nd class and ignored. I will NOT use your store again for my products;If this is the policy of your company, I will find another retailer to fill my nutritional needs. Thank you for your time. Brenda Fisher | |
| terri billins | 10/21/10 |
| I returned an item. You must provide alot of information inorder to return. Then they bombard you with emails. I recieved 15 emails within one weeek. I opened my email and the entire page was GNC. Very annoying and unprofessional. I won't be shopping there anymore because of this. | |
| Marsella Guins | 6/8/10 |
| I am submitting this reiew to further inquire about the sales of perscrition medication from one of your Phoenix store locations. I went to GNC to seek out weightloss aids a few weeks ago. I was encouraged by the store manager Lee to purchase HCG injectables supplied by his wife Sabrina from his store location on Baseline. The HCG was purchased with cash directly from a store associate. Upon start of using the HCG I found that it was not safe and contacted Sabrina about returning the product. I was told that there would be no refund offered. The store is on Baseline and 24th Street in Phoenix. This very unprofessional and I do not understand why GNC would allow it's employees to sale outside medication to it's customers. Please contact me at 909-227-2544. Thank you | |
| Witt McDee | 9/3/10 |
| I am not sure why your website is not working. I have been trying to put an order in for 2 days. It does not accept my account/password. I bought from you thru web before. My phone number is (562) 865-1800. Witt McDee mcdeecpa@hotmail.com | |
| Kimberly McBride | 6/21/10 |
| Hello, I received a call from someone at GNC with an offer for a new vitaman/energy product. This was about 6 weeks ago. I gave them my Credit card for shipping and Handling ONLY and have not received anything. I was called back by an 800 number to confirm the order and it seemed completely legitamate. Can you please give me the 800 to call baqck to inquire about this? HELP! Kimberly McBride | |
| carrie munro | 7/1/10 |
| I was in the clearfield office on tuesday night. There was a sale on the oxy elite pro buy one get one half off. The person that was working that night told me that since I was taking a perscription that it would be safe to consult with my doctor before taking this item. Did that and also tried to look up more information about this product on line and was also given the wrong email address it went to a pet med site. Had to call the dubois store to get the right information. The dubois store said that they never even had this sale and didn't know what I was talking about. So I drove clear back to the clearfield store to purchase this item and they told me that they are not having that sale also. Now I was just in there two days ago and the person that was working told me that I had all week to check with my doctor and that all gnc's would be having the same sale. Now I know that I was not dreaming this and I know that I was in the clearfield store on tuesday night then again on thursday to purchase the item that was supposed to be on sale all week. I would like to know why I am being told that I don't know what I am talking about that the person working thursday didn't even know that sale existed and that I was even given the wrong website to look this item up. I really don't enjoy getting the reach around and looking like a complete fool when I go to purchase the item that I had to drive two hours out of my way to even get in the first place. | |
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