Harris Teeter, Inc Corporate Office | Headquarters Contact Phone Number & Address

Marie	1/30/12
Your Rosedale Harris Teeter is really lacking when it comes to discarding expired products. Numerous times I have come across items from hardlines to dairy that have expired. Just the other day, a stack of Hershey Almond Chocolate bars, on the shelf, down the candy aisle... expiration 2011!!!!

LLoyd F. Walters Jamestown,NC lwalters@triad.rr.com

1/22/12

I have tried very unscuuecfuly to set up my E-VIC account. I have a VIC card that I have had for about as many years as you have been open I shop at the Adams Farm Center in Greensboro, NC
My present VIC Card that they will not accept is 4-096787326-1.
I do not have any problem with my card at the checkout so therefore it is working for my regular shopping but will not accept things such as my VIC Card number while trying to apply for the E-VIC CARD. It throws me out everytime I try and denies my regular card number. Please resond to this inquirery.
Best Regards
Llotd F. Walters SR.
110 Sagewood Rd Jamestown, NC 27282
lwalters@triad.rr.com

Moishe from Brooklyn

1/9/12

I have lived in Charlotte for 30 years and 99% of our food shopping is done in HT stores. With 30 years experience I can tell you the weakest aspect of the H-T operations is the restocking & replenishment process. If they are out of something, you could grow a long beard before it comes back on the shelves. Secondly, if any manufacturer produces a small, medium or large you can bet your backside H-T will only stock the smaller size. That's where their biggest profit lies. The quality of the ANGUS beef has steadily declined for some time although they would deny this and now 100% of our beef comes from The Fresh Market. Overall I rate H-T the best of the worst in Charlotte. This organization needs to hire their next president from Shop-Rite.

L. Fersch

12/30/11

I have shopped at the Harris Teeter located at Goose Creek Village in Ashburn, VA three times since its opening, and my experiences there have steadily declined each time. The first time, employees were helpful, the store stocked, and check-out speedy. The second, the store was less stocked, and I actually had to return the mussels I had bought - once I got them home and opened the bag, they reeked - way beyond one or two gone bad, which does sometimes happen. I couldn't believe I had been sold them! Good seafood means no bad smell. Today, while approaching the seafood counter it actually reeked from a distance!
I specifically go to Harris Teeter for the seafood and your Broadlands, Ashburn, and Brambleton stores all have good seafood and helpful, friendly employees. Whatever happened at Goose Creek?!
Checkout my last two times was not expeditious - once, the clerk let the lady in front of me's child scan the items as I waited. And waited. It is more than appropriate to be kind to children, but there are appropriate times to "play" with children - not while a customer is waiting in line. And today, checkout was just totally disorganized - I wouldn't know where to start.
But I did call and speak to Rodger, the store manager. I told him about checking the fish counter for bad fish, especially with the holidays upon us, and helping to organize his checkers. He referred to it as "my experience". It was mine, but friends have had similar experiences at this store.
I sincerely hope that someone from corporate reads these reviews because this store needs help. Now.

Christina

12/29/11

I would like to give a big thumbs up to the salad bar person at the new store in Greenville, NC. The food is always fresh, bright, colorful, and most importantly, delicious. I used to get my salad at the Lowes down the street since there wasn't another choice and for the most part the salad bar was pretty good. It doesn't compare to the selection and freshness of Harris Teeter. So please keep up the good work, salad bar manager! You are keeping me coming back and shopping for other items at the store!

Rebecca Bright

12/26/11

I have shopped at the Chantilly Virginia location since the day they opened. I have spent thousands of dollars and they employed my Son, in which case he was an exceptional employee (he was always on time, always covered shifts and always went way above his job as a cashier) WELL...today he quit..he quit because of the poor leadership of AMANDA BLAKE (Store Manager)..I called and spoke with her and she called me a (bi%#!$) and said she would NOT give me her regional's number to file a complaint and hung the phone up on me not once but twice! She is VERY unprofessional and I want MR. FRED ROSENTHALL to know what kind of person she is. I searched for an email and could not locate one and apparently I was told by a Supervisor that works at the store with Amanda Blake that the Regional Director Of HR (Susan Gibbons) will do nothing because she is good friends with Amanda Blake...So frustrating! This is not customer service!

Employee

11/8/11

I work for Harris Teeter in Winston Salem, NC and I have to say coporate you are doing a piss poor job. I know for a fact that my store has terrible customer service from the majority of the employees. And you treat the employees like my self like crap. I get nothing hut the run around about trying to get forms filled out and filed with HR. My stores customer service manager aka my boss has no idea what shes doing what's going on or how to talk to customers. She honestly thinks she is God's gift to the world. I am just throughly disappointed in the employees of this company. And i can assure you I will not be working here much longer.

Patrick K. Rutledge	8/9/11
I too am having problems with HT. Over the years I have spent thousands of dollors there and recently I have seen an alarming rise in poor customer service. It should be noted that just looking at the recent results submitted, you have 14 who are dissatisfied and 6 who are not. No exactly a glowing recomendation. My store is #019

Cheryl Travis	8/12/11
Please Harris Teeter bring your store to Statesville NC.....I can't believe that this town has 4 (that I know of) Food Lions and not one Harris Teeter!.....We need a better grocery store and you can provide that so come on do it!......We need you here in Statesville NC............................

K H Gibby

7/7/11

I was at the store in Cloverdale Plaza in Winston Salem on Sunday 07/03/11. When trying t use WIC,the manager on duty (do not know his name) and the cashiers all said (not all cashiers do WIC we will have to call the manager). Is that customary? Do you not want WIC business, if not, let the state know. This was very frustrating and embarrasing for us. We use WIC because my daughter could not find a job for two years due to the recession. This extra help from the state is greatly appreciated. We do not get any other kind of public freebies.

I feel this was rude and not necessary. I know your prices are the highest in the state and our city but we had some coupons that we wanted to use in that store and thoguht we would just get everything at once. What is your policy and WHY did this happen.

Wilson Citizen

6/22/11

I am a citizen of Wilson, NC and I was looking for part-time employment with my local Harris Teeter. The position was available on-line and once I went into the store, I saw another sign posting "now Hiring." I am more than qualified for the job in which I applied for and was never called or emailed in response to my applicarion.

Recently, a co-worker and friend of mines had the same experience but much worst. Her husband was a Grocery manager at a competitors store for more than three years, and he also applied for a position at this Harris Teeter. After he did not receive any response to his application, he went to the store to talk to the hiring manager. The hiring manager refused to come out of the office and talk to him, she told another worker in the store to say that the positions were filled already.

I really hate to feel that this local Harris Teeter is prejudice, but it appears that the applicants that are of African American descent are not being treated fairly. We have decided not to shop at this location anymore due to mistreatment of African American applicants.

Sloane Mayberry	6/1/11
please consider carrying a nitrate free turkey bacon. your competitors in Charlotte are offering this (Earth Fare and Trader Joe's). This would be a great option for families trying to eat fewer nitrates. Thanks you. Sloane Mayberry, Charlotte

Mr. Donald

5/24/11

Your store in Charlotte NC ( Harris Blvd ) Store # 167 has the worst store personell in my history of shopping. The customer srvice workers are incompetant, cannot add or subtract if there is a problem, incompetent on the register and outright ignorant to say the very least.

I beleive that the workers are racist towards black people using coupons, they scrutinize more black shoppers than whites. I sat and watch this go on for about 30 minutes as this was my own observation.

This has happen in Harris Teeter on George lyles Parkway, Concord NC and Rocky River in Charlotte. The store on Mallard creek is the worst store I have ever been in. Its dark, dreary looking, poor lightning, old and reeks of a bad odor.

The Manager Mr. Wilson is no better, he is very polite however unprofessional and bias. The coupon policy states that you can use two manyfacturer coupons. The cashier Bartly a white male was treating me with disrespect. I handed him my coupons and was within policy and he immediately called the manger Wilson, as thi swas going own there was another holdup on the next register black women white cashier scutinizing her coupons.

I noticed another line a white women with an excessive amount of coupons by a white male cashier and was not question at all. I observed all of this as the cashier in Uscan was awaiting the manger, he was busy addressing the other black women issues. The line was super long and the other patrons was getting very frustrated.

My 4 coupons was ultimatly denied as Wilson deemed then copied just why the cashier called him over. The coupons were not copied as they were printed from my computer. I was very upset about this as I explained my disatisfaction with him. I advised Wilson and the cashier of my intentions and he stated he could not accept the coupons. Let me be very clear I am a well to DO person finacially, spiritually and was not upset about not getting the food, but just being accused of something that I did not do.

What constitutes a copied coupon, I asked him. His comment was it's is too dark. Wow, this experience as being my second in this store was unbeilvable and unconscionable.

I hope that they stop being racist towards black people using coupons. I also hope that they stop stereotyping and treat all customers a like. What goes for one goes for all. If you scrutinize black people you should scrutinize white people and any and all colrs for that matter. Its not about black, white, indian, spanish or any other ethnic background. HARRIS TEETER GET YOUR STUFF IN ORDER.

HAD I BEEN AN UNDERCOVER BOSS AND EXPERIENCED THIS, I WOULD HAVE FIRED WILSON AND THE CASHIER ON THE SPOT. I'M SORRY THE MANAGER IS BLACK, SO AM I DOES IT MATTER. WRONG IS WRONG, RIGHT IS RIGHT.

1 pissedoff customer

5/14/11

YOUR STORE IN HENDERSONVILLE NC, IS THE WORST EXCUSE FOR A GROCERY STORE I HAVE EVER SEEN! THE MANAGERS (KEN CASTEEL,STORE DIRECTOR),(CHERI OSTEEN, SOME TYPE OF MANAGER). ARE CRAZY. IM SERIOUS. THEN THEY LIED TO OUR FACE AND MADE UP A BUNCH OF CRAP AND TO TRY AND DISCRIMINATE AGAINST US. I WISH I COULD AFFORD AN ATTORNEY. PLEASE DO NOT SHOP AT THIS LOCATION. WHY ARE THE PEOPLE AT CORPERATE TO CHICKEN TO CALL US? HEY KROGER BUILD YOUR STORES ACROSS FROM HARRIS TEETER AND I PROMISS YOU WILL GET ALL THERE CUSTOMERS! READ THESE OTHERS COMPLAINTS. SOUNDS LIKE A PATTERN.

Ms. Marlowe

5/19/11

We had a very poor experience with Coleen the Floral Manager at Harris Teeter at Landsdowne, Virginia. We had a floral consult concerning wedding flowers, I read on Wedding Wire they were good, and less expensive than Wegmans. Colleen is not up to doing a wedding. Save your time and Money. She never showed for our appointment which had been confirmed and never called to apologize or reschedule. After talking to the manager he went on about how busy they were with Prom. Colleen will stay with the Prom crowd, she is not up to a wedding. This is why florist probably are the way to go. Just thought we would try something different. Be forwarned.

maryann croswell	5/10/11
I tink it is a damn shame when a customer has to call corporate headquarters because Harris teeter csn not return a pint size cottage cheese that was spoiled because I didnt have my receipt..............NOT TO MENTION THE FACT THAT I HAD TO TRAVEL THERE TWO TIMES...............................

Harley Trent

4/28/11

In this day and age of identity theft, why would anyone give out their Driver's License number to a grocery store for a VIC card? Why do they need it? Boycott Harris Teeter and don't be a SHEEP until the VIC policy changes. BTW, Harris Teeter puts cookies onto your computer (confirmed on their site) and follows your habits. A stupid grocery store does not need your DRIVERS LICENSE NUMBER stored in their system.

Gwen

4/2/11

I shop at various Harris Teeters in the Raleigh/Durham area. For the most part, they have great good and great customer. The exception would be the Harris Teeter on the corner of Kildaire Farm Road and Ten Ten.

This store does have good managers but the seafood seems to always be spoiled or smells like amonia when cooked. I have taken seafood back several time and have been treated by one manager (only) as if I stole something. She is short, dark hair and appears to be latino. She's always when dealing with me and my returns. I stopped shopping there for most items.

That's too bad, the store is a nice one with generally nice people. I will not recommend this store to my friends.

schedule curious	3/30/11
how can i get a schedule of the 2011 training sessions for managment.

Donald	3/31/11
Very bad customer service, the people who work there are very bad at their jobs.

Kyle

4/1/11

I have worked for Harris Teeter at the Beau Rivage Market place for about a year now. For the most part the staff is very nice, and most of the managers know what there doing and do it well. However one manager fails to perform most to all of their duties, and that is the Office Director/Store Manager. He mostly does nothing other than hide in his room, and when he does emerge from out behind his desk, he puts on a show of checking price tags for unneeded clarity or inspecting shelves that are obviously to par. In all my days of working there I have never seen him be kind to a customer or a coworker. He treats everyone as if they were some sort of infestation that he just has to deal with on a daily basis. Everyone that has come in contact with his intolerable treatment, have said that they have never been talked down to so much in their life. When Steve is a bad mood he not only barks, but he gains a bit of a bite, getting in your face about even the pettiest manors, regardless if a customer is present or not. I have had numerous customers come up to me and tell me that they would almost refuse to shop at that location if it wasn't for nice helpful cashiers.

Bonz

3/9/11

I'm pasting here a copy of email I sent to Plumrose foods:
Right now I live in Revere, MA 02151 - and I purchased your ribs (16 oz. pkg) at a local Market Basket supermarket in Chelsea MA, for $3.99 and they were DELICIOUS!

My problem is, I'll be moving down to Raleigh, NC next week in the 27612 zip code. So I searched for a store that carries those ribs, and the only store I could find was Harris Teeter - and they charge $8.49 for the same pkg. of your 16 oz. pkg. Plumrose fully cooked pork baby back ribs!! Really! More than twice the price I pay here in Massachusetts.

Can you tell me what other stores in the metro area of zip code 27612 I might be able to purchase these ribs at a better price? I don't think you can control what other stores charge for your food, but I definitely would not buy them from Harris Teeter, and I would so love to share these delicious ribs with some of my friends and family who moved down before me.

Priscilla Crutchfield

1/27/11

I Frequently visit Adams Farm in Greensboro, NC. The manager is unfriendly and indifferent. He recently bagged my groceries and never even looked up at me. The guy in produce with red hair only speaks when spoken to. The meat dept. Seems to try not to make eye contact and if asked for a special request acts like it is a bother and high maintenance. There is a bagger who only talks if you ask for him to take to your car! You need a private shopper to evaluate these employees! The manager should at LEAST look happy you came in. There is no one to help you find items you have no idea where to look. Essentially, customer service is NOT a priority! The check out teenagers are the only friendly employees there! watch out....Whole Foods will eat your lunch when they get here!

ricky haccock	1/27/11
why is store #201 has higher prices than other stores they need to clean to that store looks like its been turned over

Edie Raether

1/3/11

I happened to stumble on the comment of being offended in not getting the physical ADs. Things change and the internet has now become the economical way to get information out there. I think it is great HT is cost conscious and can give us their customers the possible savings. It is how a business must operate. They are higher but with so many Buy One - Get One Free options, they are hard to beat in price and their staff is well trained thanks to Nancy Bell and their training staff. Life is too short to be offended by ChANGE which is inevitable. Either you're changing or your rotting! I prefer changing!

gail	1/9/11
Harris Teeter is the best supermarket I have shopped at. Please come back to Georgia.

Adele Kesler

10/13/10

My rating of Harris Teeter is a 5 (more like a 100). To me and my friends who shop there feel the same way. I've shopped at HT for 50 years; all the way back when it's name was Colonial Stores. It has been very friendly, welcoming and we all love our Harris Teeter stores; wouldn't even consider another grocery store. BEfore I shop, I go to their website and or have picked up their weekly advertisement prior. They have great specials ~ ~ ~

HT Regular Shopper	10/6/10
I'm quite disappointed to not have access to weekly advertisement in the newspaper. As a regular shopper, I use the weekly ad to make my grocery list and carry it with me to the store. I am quite offended that I now have to access thru the internet. Its apparent that Harris Teeter no longer has the customers as a priority

Randolph Ferrantino	9/21/10
great place ... a bit expensive but quality is really good!