401 Elkin Highway North Wilkesboro, NC 28659
(336)658-4000
Reviews For Lowes Corporate Office
Paul  | 2/4/12 |
| I applied for a seasonal position at Lowes the Job ID #277142BR. I am a Global War on Terrorizism Vet. with 28 years of service to my country. I retired as an Engineer with one of the highest medals given to an Engineer. The deFluery Medal. I went through three interviews and the last interview, 3 Feb 12, was given to me by Dale the store manager. I was told by him that I would be contacted next week about the job. I was contacted the following morning and this is what I recieved. Dear Paul Last Name(Omitted) Thank you for your interest in the position of Store Seasonal Employee, Job ID# 277142BR at location 2823, La Follette, TN. We sincerely appreciate your interest in career opportunities with Lowe's. Regretfully, we have decided to pursue other candidates at this time. Please keep in mind that new opportunities are constantly arising. We strongly encourage you to continue reviewing our current job opportunities. As a reminder, you must apply for each position you are interested in pursuing. We wish you much success in securing a position that will satisfy your career objectives. Respectfully, Lowe's Human Resources The following are my qualifications. EDUCATION: Graduate, Campbell County High School, LaFollette, TN. 1981 Infantry Ft. Benning, GA. 1981 Middle Management, Ft. Benning Ga. 1983 Tractor Trailer Training Center, Lebanon, TN. 1997 Tennessee Technology, Jacksboro TN. 1999 Heavy Equipment Operator Devils Lake, ND. 2000 Quarry Operations Specialist, Ft. Knox, KY. 2001 Graduate Advanced Noncommissioned Officer Academy, Devils Lake, ND. 2003 Combat Engineer Ft. McClellan, AL. 2003 Carpentry & Masonry Ft. McClellan, AL. 2003 Associates of Science GPA 3.80, Roane State College LICENSES AND CERTIFICATES: Class A CDL with X endorsement 1997 to Present LTD. Licensed Electrician, Residential (Journeyman) 2000 to Present Traffic Control Technician, 2001 Security Managers Course (JPAS) Ft. McCoy, WI. 2004 Government Purchase Card Course Ft. McCoy, WI. 2008 Unit Pay Administrators Course Ft. McCoy WI. 2008 AWARDS: The Army Engineer Association, Bronze Order of the de Fleury Meritorious Service Medal (2nd Award) Army Accommodation Medal (2nd Award) Army Achievement Medal (8th Award) Reserve Achievement Medal Global War on Terrorism Defense Medal Korean Defense Service Medal NCO Development Ribbon with numeral 3 Army Service Ribbon Expert Infantry Badge Overseas Service ribbon with numeral 4 Tell me why I wasn't given an opperatunity at Lowes? | |
| Casey Pace | 2/4/12 |
| I went to the Lowes Store on Lenox Ave in Jacksonville, Fl on 2/3/12 to buy some paint (off the shelf variety, no mixing required). I had purchased this color/brand before at a Lowes on the other side of town so i knew exactly what I was looking for. When I found the pick spot, it was loaded with the wrong finish (it has gloss, I was looking for satin). I couldn't tell for sure, but I thought they might have some in the over-stock area above the pick spot, but the hinged panel blocked my view so I sought store assistance. I found a paint dept associate that was helping another customer in the paint aisle and patiently waited until he finished. I told him what I needed, that the pick spot was loaded wrong and that I thought there might be some in the overstock area. He looked at the pick spot and handed me a quart of what was there, I told him that was gloss finish, I wanted satin finish and asked him to check the overstock becuase his shelf was loaded wrong. He finally went to go get a ladder. Once he got back with the ladder and discovered that there was what I wanted in the overstock, another paint employee (probably the supervisor) came by and told him that there were customers at the paint desk and he needed to help them NOW!. I was so pissed. I told the supervisor that I, too, was a customer and had been waiting for about 20 minutes to get the paint I wanted because HIS shelves were improperly stocked. I did not get so much as an apology, "I mis-spoke", "We messed that up" or anything. What a bunch of morons working there. Customer service skills are a pre-requisite for running a business, but Lowe's doesn't even have anyone with ANY trade knowledge. I get so angry when an associate says, "It should be on aisle 3"....That's insane!!....They should walk the customer over to where the product is and take the opportunity to upsell, sell accessories, and the like. I HATE going to LOWES and HOME DEPOT.....I pay a touch more, but the service I get at places like ACE HARDWARE or SHERWIN WILLIAMS are worth the expertise and customer service I get at places like that. | |
| Lyn Hill | 2/5/12 |
| I recently purchased a top of the line refrigerator. I went to Lowes first and was told I could buy through a catalogue and they could not show me what the inside looked like and if I ordered it I had to buy it. I went to H H Greg, they had the product and delivered it the next day. Now I'm interested in window covering will Lowes also refuse to show me samples? The last loss to your store was over three thousand dollars | |
elloitt  | 2/3/12 |
| Lowes has forgot customers 1st! employees who work with those customers should be second!! The employees who they walk on is their foundation!! all things fail because of the neglect of the foundation. Its amazing how green paper makes people stupid GREEN PAPER!! | |
| Craig lopez | 1/31/12 |
| I just wanted to say that the other day I came into the Baldwin mo store and a gentleman by the name of chip helped me, what a great employee! He greeted me and made me feel like he sincerely wanted to help me.after explaining to him what I was looking for he walked me over to what I needed and even helped me load it...Now t hat's great customer service! I come from retail management and would love to hire this guy! Please pass this along to him. I'll be back there for sure | |
Mr Idris Haya.  | 1/31/12 |
| Please Reply I want to start foreign importati on any goods.We are targeting to be the highest foreign goods distributor in Ghana Please i will also need samples and quotations of your products Dear sir, I am Idris Haya,the owner/chairman of the CSG Trading Company Limited Ghana.I want to start foreign Business importation any goods.We are targeting to be the highest foreign goods distributor in Ghana. Let me know your area of your specialization. I was a gold mining officer in Ghana gold miming industry.But during my long service in the gold mining company,I was able to save 210kg of Gold alluvial(22 karate). Now that i am retired, i sold part of the gold to established this business. We need very large quantity,original,strong products. Please i will also need samples and quotations of your products.If we find it nice,we shall discuss with you on the payment terms.We are new trading company,I need you to be our foreign business agent.Please keep my business with you secret,I don't want to contest with any importer here in Ghana,or anybody to know that i am importing my goods from you.Business is secret.Reply to my email address on(idrishaya3@hotmail.com). Thanks, Mr Idris Haya. | |
| Raymond Looper | 1/30/12 |
| I went to LOWES here in Elizabethton, TN to get a kitchen for my daughter. I waited for over 30 minutes and ask TWO salesmen to find someone to help me. After 40 minutes I went to a cashier and ask for the manager. I was told he would check on it. I returned to the kitchen desigh area and waited one hour. Still no one. As I started out of the store a man named Johnathen said" I was getting ready to send someone back to talk to you. I informed him I was on my way to HOME DEPO. I will not shop in LOWES again. | |
| Terry | 1/30/12 |
| I have been trying to get work done from Lowes in my town for months. I called and spoke to installation manager and store manager, one of which was so rude. I have had one mistake after another from their installation. I have cancer and hope to see my repaires( bought and paid for) before I die. Wow I still am in shock from the treatment I recieved from the store when I called to try and get help. My Dad was a contractor and plumber for 50 years and would roll over in his grave if he knew the way these people treat their customers. The worst customer service I have ever seen in my 60 years. | |
| lowes1608 | 1/31/12 |
| there was a time at this store we where a team, we enjoyed working there,but this store has a cancer in it, she is a certain dapt manger who has turned the hr policy to her advantage, she dresses any way she wants because certain words are not mention in policy, she does not one of her reports or job duties she passes it off to her co-workers, Tuesday meetings while all other mangers are in the meeting she leaves continually all of this is done while the store mang is there or not. if she is do in at 130, she is seen over and over walking in 145, she is forever 10 to 15 minutes late,she claims ppl are harassing her yet she comes to their departments, when this is brought to a ASM the reply is " I cant tell her she isn't aloud to talk to such and such... the workers of store 1608 have had it.. upper management has tied the arms and hands of our HR mang.and forever stand to defend this dept mang. please understand we are not targeting her but one store one set of rules not one book for this person and one book for this one..enough is enough... soon what will happen is simple, you will have a complete rebellion on your hands, as it is store 1608 has now has the worst reputation in the dist 1243... we are asking for someone anyone beside our ASM's to investigate, you will lose your good workers because of this person manipulation of HR policy ... it is very important that you understand we do not hate her nor are we so called picking on her or harassing her ONE SET OF RULES FOR ONE STORE!!!!...PLEASE CURE THE CANCER OR REMOVE IT BEFORE ITS TO LATE | |
| sarah jenkins | 1/31/12 |
| I had some work done by you in july of 2011. I wrote a check for the amount check was cashed on aug. 2, 2011 check no.1529 for 3,715 .then i received a letter from a collection co. saying that you werented paid, and calls all time of day. problem could be solved if the accounting dept, did their job. sarah jenkins | |
| Scott Oaks | 1/27/12 |
| Lowes Store # 1191 Noblesville, IN I am a customer at Lowe's and have been for years. This is the best store and I will never shop at any other home improvement store. This store is what customer service is all about. The staff is friendly, helpful and actually they are like family to us. The store Manager John Lahman is one hell of a man. He is a great manager, a good person. A few other people who deserve mention are Rhonda Lecount, Stephen Mirante, Nathan Scherer, Byron Todd and Jamie Kennedy. I have never had such exceptional service, help and professionalism at any store. It is no wonder their store does so well. This store deserves your business aand should be acknowledge from Corporate for being such a great representation of what Lowe's should be, quality, professional and service oriented! Job well done!!! | |
| richard smith | 1/28/12 |
| We are still having issues: Stove was delivered this morning, but drivers said they did not want to install because it was a 'glass' top???? This is a simple plug in...slide in...level operation!!!! WHY ARE THERE SO MANY PROBLEMS????? I'm fairly sure senior management is aware of the fiascos surrounding this multi thousand dollar purchase, but are quite INCAPABLE of making any type of decisions to alleviate the problems. We still don't have a date for the delivery of the refrigerator, and were refused a deal to just switch it out for the next model up - store manager (Monica Abbott) just said NO, with no further explanation. CAN SOMEONE PLEASE FIND SOMEONE TO HELP WHO DOESN'T SAY 'IT'S NOT THEIR JOB'??????????? PLEASE!!!!!! WE HAVE TALKED UNTIL WE'RE TOTALLY FRUSTRATED TO: SALESPERSON - Regina Baker; STORE MGR - Monica Abbott; SALES MGR - Donna Wilson; and DELIVERY MGR - Dane Hass. PLEASE GIVE ME A REAL MANAGER'S NAME THAT CAN HELP US!!!!!! Ric Smith | |
| John E. Farris II | 1/25/12 |
| Dear sir, Lowe's stock, is a principle stock in my investment portfolio, held by my investment firm. It distresses me to see lost sales due to employee ignorance. Today's social media can, and does, have direct, immediate, influence on a company's bottom line. This is the third in recent months, in the Memphis,TN. area that has shed negative light on "Lowe's." excerpt from Face-Book social media site: Prince Mongo: Spirits went to Lowes and bought a washer/dryer for a friend, on way out to get my truck 3 employees standing in aisle look at me and laugh and wont move, I asked if they would prefer I walk around to another aisle, they just laughed, I walked around to another aisle alright, THE RETURN DESK= NO SALE!!! --for those unfamiliar with "Prince Mongo" AKA Robert Hodges. He is an eccentric Local Memphis native, middle-age, white man, who's wealthy parents left him a moderate annuity. He circumvented the "Annuity" by "acting insane" to gain access to more money. He is a frequent Memphis Mayoral candidate, and frequently in the news. This guy appears as a hippy, long hair, and is known to wear a ammo belt slung over one shoulder, loaded with small rubber chickens. But trust me, he is anything but crazy. Crazy like a fox! He is no trouble maker either, but is quick to point out injustices where-ever found. He is very open, and has a very loving personality. He never meets a stranger. Practices local philanthropy,Very easy to talk to,he is well loved by most of the people of Memphis. I suggest your employees stop critiquing the dress/appearance of your clientele,offer a genuine smile,ask to help them with their purchases, and add: "Thank You, Please Come Back To See Us." | |
| jason sawyers | 1/25/12 |
| i live in clemmons nc and i have and still are remodeling my condo for the past 3 months. i have used the store on hanes mall blv. and i have spent almost 20,000.00 and i gutede the whole condo and replaced with all new through out. to start off with i had to get a coustom shower and it had to be ordered so i gave them a drawing of it right off thr rip and they messed it up 3 different time witch means they bought it 3 time at 1800.00 a pop so 2.5 months later i get my shower and i get home and start to install it and they did not cut and allow for the thickness of theoir material at 5/8 on all 3 panels and it is marbel so i had to cut it myself i am so sick of that store and now i am having trouble with my counter tops that are granite and they are screwing me around after i paid 1800.00 for them also i also have had problems with them on not ordering the right things like a frig just to let the public know THIS STORE SUCKS AND NEEDS TO BE SHUT DOWN DUE TO LACK OF KNOWING WHAT THE HELL IS GOING ON | |
Robert Cyphers  | 1/21/12 |
| I have owned a business for over thirty-five years. I shop at Lowes for personal and business use. I see products that were sold at Lowes made in the USA like from Cambell ( Apex Tool Group ) they have been replaced by Blue Hawk which is distibuted by Leigh, product made in China. It's just a pack of " S " hooks. I would pay more for the USA product over the China product. I will support America. I feel Lowes is also helping to sell America down the river, they are not helping this country. Is this what corporate greed is all about ? | |
| mike bloom | 1/18/12 |
| I'll make this short I live in pocatello idaho went to lowes to purchase carpet was told by the carpet sales person would b 99 dollars to install this was a flat out lie I know I can't spell this carpet was going to cost me 500 dollars to install I think this is lowes policy to sell more carpet I have work for the city of pocatello idaho 4 26 years I know every contractor in this town I'm sure you don't care about this but this was wrong I will not go to lowes again and every contractor I see I will tell them this you will lose more than 500 dollars thank you for your time | |
| Linda | 1/18/12 |
| I went to our local Lowe's to purchas spot lightbulbs. All the bulbs in your store are made in China. I don't knowingly purchase goods made in China, Malaysia, Indonesia, and other countries who hate America. Will you please start stocking American-made goods? Your store is close to my home and we always try to buy locally, but I will purchase online or elsewhere in order to find MADE IN THE USA products. I own a large home and plan to replace a washer and dryer as well as doing several large projects inside and out in the next year. Please make us proud by making American made goods available. It would be great to see a sign outside Lowe's stores that say, "CREATE AMERICAN JOBS.....BUY AMERICAN GOODS HERE". Come on management.......help America NOW! | |
| Michael Dominique | 1/18/12 |
| My name is Michael Dominique. I retired from the US Navy after 21yrs of service. Since retiring I spent three years in Iraq and Afghanistan as a civilian contractor conducting 100+ combat missions as a civilian alongside the US Army. I have a college degree in Business Management, 12yrs experience in management positions as an E-6 and E-7 while on active duty. I served as a Navy EOD Diver and even two years with Naval Special Warfare Unit Eight conducting combat missions in Kosovo as a stand alone bomb disposal technician supporting Army SF, Rangers, and US Navy SEALS. Im 46 years old, dont smoke, in great shape and have ZERO medical conditions. I attended numerous schools while on active duty for leadership, management, and absolutely epitimize the self motivated, goal oriented, team player. Last week 1/12/2011 I went to Lowe's in Paris TN and applied for a job as a sales associate. While sitting at their computer terminal I noticed Lowe's took great pride in printing and posting a letter boasting of how Lowe's supports and appraciates Veterans and their families. The Manager from Paris TN Lowe's location called me and promptly told I was underqualified to be employed as a sales associate. OMG, AYKM? Really, AYKM? By all means Lowe's I'd love to hear from your corporate office and hear how you explain this. I have a professional resume dating back over 24yrs. My email address is domin23322@yahoo.com. | |
| keepingthepeace KarmaKelli | 1/13/12 |
| My father has built homes since i was a child (im 33 now) and he has built the majority of new homes that have been built in Maryland, dc, and Virginia in the last 25yrs. He has spent tons, n i mean tons, of money buying materials from your store (believe me when i say that it is prob in the 8digits since i did a lot of the bookkeeping). I dont know about this whole muslim incident....but i would guess that Lowes removed it for a reason, such as they were worried about offending people and hadnt realized it when they put it out; however, a lot of these comments are from dumb, ignorant, racist, closeminded individuals! What does 911 have to do with the whole muslim race anyways? Its like us saying screw and hate the germans because hitler was a german. Come on get real. I actually feel sorry for you all because the type of person you are determines the way you behave and view the world, therefore, its usually what you will get back out of it. Who are we to judge anyone? Arent we all individuals, unique in talents, appearances, skills, knowledge, style, etc? What matters is not to make a judgement on someone you dont even know, how would u like if it was done to you? GOLDEN RULE GUYS....LIVE AND LOVE BY IT <3 I work with at risk youth everyday in WV who were raised by ignorant people just like you, and now im the one cleaning up the mess you made. Its just plain mean, whether it is bullying, judging one another, harassment, or making fun of someone for being gay...just because they are not like you. Well you know what? Id say that they are lucky to not be like you! If you wanna judge someone, do it on the color of their aura or their heart. Amen! | |
| Corey C Jones | 1/13/12 |
| hey my name is corey c Jones and i worked at lowes in new bern for 5yrs and busted my be-hind and i recently was denied and i cant believe it I have loader experience and can run a cash register is it because iam a 6 yr felon ? wich I became a felon after i left lowes for there crooked ways not saying all lowes just the ones that was at my store hmmm i thought they couldnt hold that against me besides its my first ever and only charge and a case of me being in the wrong place at the wrong time and honestly i have not had a real job since i feel lowes is still in my veins and I really need a Job I have a 2yr old beautiful daughter to feed the same way you big corp. /managers have families to feed also iam not a bad guy iam a nice person who love good honest hard work anybody no the Number to call because the HR will not hire me back and i gave lowes my all even the crooked store manager that forced me to quit he got fired in to early retirement for having sex in the office with a employee by the district manager Lee mcconel Lowes store New bern ,NC I mean we kept switchin managers and they cheated me on my raises man it hurts when you know you gave 100 percent and got treated like trash when i started at lowes in 2002 it was the happiest day of my life and when I left it was the saddest dear lord here my cry in jesus name my email is fr8music@hotmail.com | |
| Steven Brown | 1/15/12 |
| Let me just start off saying that i have been in process of remodling my home for over the past five years. I have shopped lowes plenty of times and have spent lots of money at different locals and not so locals lowes stores. Last night i was out of town about an hour and a half away and decide to stop in lowes and look to see what they might have that was different or on sale i really didnt need any one item. After walking around the store in Columbia Missouri for a little bit i started being follows really close by five employees they all asked if they could help me find anything more then once and i just explained i was just looking and pricing items. They all contiued to follow me all over the store. I felt like i was being harrassed decided just to leave so i bought a pop and left the store. As i was leaving the store one guy followed me to parking lot. I then googled the phone number to that store and called to talk to the manager on duty about this issue. Come to find out the man that followed me out was the manager i then asked if they was a reason for following me and he replied with some comment along the lines of you tell me why was following you. I then hung up the phone and walked up to talk to him in person and asked him his name he was very smart and rude with me and explained he didnt have to give me his last name so i then left. This wasnt my first time going to this store i have bought lots of high dollars items at that store like shingles and osb board. Really is that how lowes customers are treated just because they want to look around. Well waiting to hear back from the store manager hope i dont get the bs run around story i got from the other assistant manager that called me back last night. If so I wont be shopping that or any other lowes again untill this issue is made right starting by apology from the smart mouthed assistant manager. | |
| SECOND CHANCE AUTO *Ray Diaz* owner | 1/12/12 |
| Joseph E.Prado has been at your Dallas store off of I-30 and Westmoreland in Oak Cliff he is trying to get credit by using my shop name.I have spoke to State Comptrollers | |
| AMERICAN PATRIOT ! TOM THE EVENGER ! | 1/9/12 |
| I, TOM THE AMERICAN PATRIOT, WILL NOW AND FOREVER, TILL MY DIEING BREATH, WILL STAND UP FOR LOWES COMPANY AND OUR AMERICAN RIGHT TO KEEP AND BEAR ARMS, AGAINST ANY POLITICAL CORRECTNESS IDIOTS THAT THINK THAT AMERICA IS GOING TO STAND BY AND BELEIVE THAT ISLAM IS NOT TRYING TO TAKE OVER AND CHANGE OUR AMERICAN WAY OF LIFE! MY DEAREST FRIENDS WILL NO LONGER TOLERATE THIS IN AMERICA OR IN THE PRESSENTLY OCCUPIED WHITE HOUSE! VOTEING THEM OUT IS GOING TO BE OUR ONLY REDEMPTION! WE, AS AMERICANS WILL NOT GIVE UP AMERICA WITHOUT A FIGHT! THANK GOD FOR THE AMERICANS AT LOWES WHO STAND UP FOR OUR AMERICAN WAYS AND OUR FIRST AMMENDMENT! | |
| Blessing | 1/10/12 |
| I want to marry very rich woman | |
| Larry wallace | 1/10/12 |
| I want to see how Lowes can make my small business move forward. I have a few ideas actually but before you answer, I want you to get a better view of what I do by visiting www.ThatsHowWeRoll.biz. You will see I have been advertising for Lowes for free for some time now. I also have that moto "That's How We Roll" registered and trade marked. I want to either sell the moto to Lowes and/or use this moto for all Lowes stores. It is a moto that can't be beat when it comes to marketing, especially for paint products and services. Please contact me through my information on my web-site. Please also forward this information to the marketing/advertisement team(s). I also have a lot of great ideas for marketing. I would like to start at the Lowes in my home town, this Lowes generates many customers but it could generate more with my help. Thank you. | |
| WD123 | 1/10/12 |
| I wanted to write and let your company know about the HUGE list of home improvement items that I decided to purchase from Home Depot because of your small minded ignorant decision to remove sponsorship to an Islamic related tv show. In this economy, every business decision is vital. And by encouraging MORE hatred and religious misunderstanding in this country you become an organization fully deserving of bankrupcy. There are plenty of places to go for the products you sell. And now that I know the type of customers that you’ll be attracting and retaining, it’s all the more reason to never step foot into another one of your stores again. I am not Muslim, but I am an American. Get a clue LOWES! | |
| Tracy Luster | 1/8/12 |
| I am a contractor I bid against lowes team on a job they lose I try to be a nice guy and call and give the courtesy of at least making profit off the windows so I call to talk the guy who quoted the job I literally wait 5 hours for him to call me back I explain that I was awarded the job and I would like him to quote the windows for me because I knew he would already have them figured he replies if you want a quote you call our millwright division they will give it to you I am like I could have done this 5 hours ago the most rude man in "customer service" I have ever spoke to bar none i will no longer use Lowes they are losing because I spend approximately $500,000.00/ year on building projects because I am a contractor. | |
| chieftigr | 1/3/12 |
| We as a Military, NYCFD & NYCPD, family of 6 who survived September 11, 2001 and yet it also killed us! We are backing LOWE'S 100%! Our household banned TLC when the first add for it came on and since cable did nothing we blocked it ourselves! That's before we even heard about LOWE'S. We've always shopped at LOWE'S and will continue to do so even more now! If TLC & all these other people have the "right" to do what their doing in our Country, then we should feel just as free to express ourselves as well. Tired of people trying to be so politically correct all the time. This would NEVER happen in their country, nor we be treated so good. Thank you LOWE's for sticking to AMERICA! We'll be seeing you in your new store in Riverhead!! I agree with tim small"it's time someone took a stand and stuck to it without waver. | |
| jane anto | 1/2/12 |
| As a homeowner in Florida who has always preferred Lowe's to Home Depot, I am saddened and disappointed by your decision to pull support from the tv show about Muslims in America. I am not a Muslim, and have no friends or business associates who are involved in any Muslim organization. But, i cannot support your stores with my business anymore : you apparently caved in to a hate group that put pressure on you to pull advertising from the show. There is an old story that speaks of not doing anything when one comes for the Jews, and then the Blacks, and then the Catholics, and then me. When will we learn that "silence means assent", and when you let a "hate group" silence you, you have lent agreement to its agenda. Please stand up for decency and fairness, and not continue to hide. | |
| | 1/1/12 |
| I have shopped at Lowes for yrs and love it. Esp after Christmas . I have cancer, M.S , and cust of 3 kids two who are special needs. We put up a huge Xmas display every yr. After Xmas 2011 I called our local Lowes and purchased a santa and helicoptor, 2 geicos, 6 driveway lights. And the santa camper from another Lowes to pick up. I told the person. When it went down to 75 % off I would go in for a price adjustment on my purchase. They said fine. A few more days later. I went into the Hamilton Ohio Lowes and spent 251.00. Told the cashier I would be in later this week for a price adjustment from 50% to 75% like I do every yr. She said fine that it would be about Jan 1-2. So me and a friend went back in today about 4 pm. On New Years day. I spent 225.00 today. And picked up my 130.00 order that I ordered on the phone. It wad right at closing time. I could see the disgusted look on the cahiers and employees faces. I dont buy one of anything. I make huge donations to the school Xmas program every yr. I also bought a lot of distressed Xmas plants. But more ornaments, and tons of things. 71 items on one receipt, 56 on the other and 5 on the phone order.when I pulled out my two receipts for a price adjustment. The counter girls looked at me with disgust because it ead closing time. They said no way. I told them the person on the phone order said it was fine. And when I was there a few days ago the guys in that dept said fine. She said no. So I ask for a manager. She said he was in a meeting. So I had her call him over since the all important meeting was all the men from the store gathered and laughing. A guy namex Phil came over and told me NO!. I told him everyone else said I could. I know after 75 % they toss the stuff. I eas told this last yr. He said no we dont. I had even told the guy back in that dept I would pay 10 cents on the dollar, to donate to the school or foster program. He never came back to me with an answer. So I told Phil I had bought a lot of stuff at 50% being told I could get an adjustment like other stores do. He said very rudely, I was not getting an adjustment. So I said so I need to pack up the stuff at home and bring it in for a refund?. He said yeah if thats what you want. I said then turn back around andrebuy it for 75% off. He said it takes a few days to go through the process! He wad s complete jerk. | |
| Unknown | 12/31/11 |
| I work at the Lowes in Laurel, MD. There is never enough coverage on the sales floor or the customer service desk. Although they combined the returns desk and customer service they only put one associate at the customer service desk. When you need help and overhead page for a head cashier, no one comes. All the head cashiers like to stand at self checkout, sometimes even at once. All the managers tell you to handle situations in different ways. They all need to be one page. The open door policy is not what it should be because all the managers gossip, even the human resource manager. No matter how busy the store is, the managers meeting is always every tuesday and the specialist meeting is every friday. They do not care what condition the store is in as far as coverage, they still take people off the sales floor to hold these meetings. My advice to customers would be stay away! | |
| glenn schkeeper | 12/29/11 |
| I was hired as a class a delivery driver on 10/19/2011.While waiting for my approval to drive from corporate I worked as a ride along helper.I spent most of my time working evenings riding with driver David True.This is at store #2600 by the way.While riding with David I observed him tailgating speeding up to 30 mph over posted speed limits taking turns at unsafe speeds and just driving reckless, all while texting and communicating on Facebook with his Android.This texting was not occasional ,it was constant.I told store management of this 2 weeks after I started and they said they would have a talk with him.They also told me he had been wrote up for an accident he had ,that he did not report.His ride along at the time told management of the accident out of fear he may lose his job.After 4 more weeks of riding with David I finally went back to management to tell them I would not ride in the truck as long as David True was driving it .At this point they still had not talked to him ,but said they were going to .They also asked me to write a statement which I did.They also recieved statements from several other employees who would not ride with David True either.The day of there talk with David I went to work to find out he was still driving ,so I went to the house.I tried calling human resources and management all day long and could not get a hold of them until 6pm .When I did get a hold of human resources I was told they would call me back.After 3 hours I called back and they told me management would call me back.After 2 days and no call I called the regional manager,and told him my story and he said he would call me back.10 minutes after calling him the store called me every 2 hours for the next 2 days.I did not answer on purpose because by now I dont much care about the job anymore.Just out of curiosity I called back to see what they wanted .I was told they wanted me back to work but I would still have to ride with David True.I told them that the truck with him driving it was an unsafe enviorment .They said the talk with him resulted in him denying all accusations so it was a case of "he said she said".I could believe that if there was not several people saying the same thing that dont even know each other.Another funny thing is I could never get a hold of the regional manager again. | |
| Deborah H. | 12/29/11 |
| I work at 1003 and thoroughly enjoy my career with Lowes. This company has always been fair to me and gave me my foundation for the successes I had after leaving Lowes for a number of years. I have recently become a part of the team again and grateful for the opportunity. In re to the TLC advertising, I found a post from Maureen A. who explains this quite well.... " In case you are not familiar with the program, the All-American Muslim reality show on TLC is an eight-week pilot series and is halfway through its current run. The program became a lightning rod for people to voice complaints from a variety of perspectives – political, social and otherwise. Extremely strong political and social comments inundated the internet, message boards, the media and other forums, creating a firestorm -- and Lowe’s and other advertisers found ourselves caught in the crossfire. Following this development, more than 50 companies removed their advertising, beginning in late November. Lowe’s made the decision to discontinue our advertising on Dec. 5. Advertising in programs surrounded by controversy is not an effective way for Lowe’s to reach consumers. Our purpose in advertising is to engage customers about home improvement and help inspire them to make their house into a home. Our decision to remove our advertising had nothing to do with the program’s focus. We have a strong commitment to diversity and inclusion, and we’re proud of that longstanding commitment. I understand how this decision can evoke strong feelings on all sides of the issue. We are continuing to reach out to organizations involved in this social and political discussion to explain our views." | |
| Linda Ann Ramsey | 12/27/11 |
| I work at Lowes #351, and am disappointed that for about 2 weeks now we have been without paper towels in the bathrooms and lunch rooms. You expect us to wash our hands, and customers also I know feel that it is unexceptable to have no paper towels in our restrooms. I had to dry my hands on my pants in the lunch room because there were no paper towels. I feel this beyond unexceptable! I feel this should be addressed, because they say they have ordered paper towels and they have not been delivered. Please make this happen!!!! | |
| John | 12/27/11 |
| I purchased a complete kitchen from Lowes in Anderson Indiana the week before Thanksgiving and was told that we would receive them the next week. Well here it is Dec 27th and they are saying it may be Feb. | |
| Theresa Taliaferro | 12/28/11 |
| i have been a long time patron of our lowes in Conroe,Texas,however,I will not be able to continue any longer.The last three times I have purchased a large ticket item from lowes I have had problems with their 3rd party delivery service they are rude,never on time .I had a delivery today at 1:30 and it is 6pm and still no delivery of a dented refrigeraters that I paid cash for the day after Christmas.For a new refrig not a dented one.My husband is a Vietnam disabled vet that had extensive neck surgery 5 days ago.I scheduled delivery for this day because it was my only day off so that I could handle the prep work ie emptying the old refrig ect.The delivery person never called with my delivery window so after 10 am I called them and was given a window between 1-2:30pm.At 1:30 the delivery driver called and said my refrig was damaged so they would not be able to deliver today I asked do you not inspect your truck before you leave or did you damage the refrig. No comment!!! I asked why they did not return and bring me a no damaged product .They said if there was another in stock I would have to reschedule.I tried to explan my predicament but if fell on deaf ears which brings me to my point.No one cares about your product or your customers service when delivery is by a non i employee .Just a note That's what Sears did now they suffering. the same will happen to lowes if you do not address this problem.I have shopped at lowes for my last time. | |
| Sam Patterson | 12/28/11 |
| Dear Lowes, I happen to like the show and I am not a Muslim. Just an average open minded American. In my opinion TLC is trying curve the propaganda that Islam doesn't just so happen to be the very worst religion and that not all Muslims are bad ; the less than 1% of Islam (radicalism) gets the most publicity and coverage in the media. So what is wrong with teaching people about the 99% maybe they are just as decent as every one else? I guess we would never know! | |
| Catherine McClarin | 12/22/11 |
| You've made a huge mistake by pandering to the bigotry that a minority of Americans exhibit. You are better than this. Great men - and women - are measured by their ability to be humble and back down from a stupid error. I fully expect that the greatest among you will step up - no matter how painful it might be - and lead the rest of the Lowe's leadership to do the right thing here. God gives each of us the ability to find strength within us to do a difficult thing. I know you will do it! | |
| Edward Treffeisen | 12/22/11 |
| Thankyou, I support your company 100%, in regards with the TLC matter, We now have Muslins involved in our Government. You can see want that is doing to our country. I will continue shopping at your stores. | |
| Denise Royal | 12/22/11 |
| Thank you for pulling your ads during "All American Muslim". We 100% support your decision and will spread the word. I will now buy ALL of my home improvement needs from Lowes. | |
| Karen | 12/23/11 |
| I am discouraged by Lowe's decision to pull the ad from the American Muslim show. Just as there are those few who are radicalized Muslims, there are those of the Christian faith tradition who are radicalized against others in inappropriate ways. As a pastor and a person of faith, I hope that Lowe's will reconsider this move and apologize and move on. Not only because it was a decision succumbing to the argument of an organization that does not honor American values of freedom of religion...but also it does not represent the perspective of many Christians I know. Lowes is a favorite store, with great and knowledgeable staff...I would hate for them to be affected by a decision made without thorough thinking and succumbing to the words of those who engender anxiety of and intolerance towards those who are different. We are becoming victims not of PC but of animosity and ignorance....and that is a dangerous thing for our country to submit to...fear not hope. | |
Stan hawk  | 12/21/11 |
| Lowes has always been a fair company in my eyes but their recent cut throat business tactics with Brickman facility solutions leaves little to be desired. You should make sure your contractor is paying the people that take care of you | |
| Ebony | 12/21/11 |
| How dare a government official suggest boycotting a private company!!!!!!! I support Lowe's. In a free country, the sponsor is not supposed to be threatened for personal choices! | |
| yt rules | 12/21/11 |
| Good for you for having the guts to stand up against the poison of Political Correctness that infects this country!There is a world wide push to destroy White Western culture and every concession to it pushes us closer to the eventual breakup of America along racial, ethnic and cultural lines.Enoch Powell was right back in 1968-read his speech-"Rivers of Blood". | |
| BERNIE | 12/21/11 |
| I will no longer be shopping at Lowes. While they do have the right to spend their advertising dollars as they choose, I also have the right to avoid a business that panders to bigotry and hatred. | |
| mdniteowl | 12/21/11 |
| Thank God for Lowe's.It is the United States of American,not the United States of Islam.Although I am sure if they had their way it would be.Stand firm Lowe's and don't buckle under to pressure from groups that do not have our best interests at heart!!!!!!!!Love u Lowe's!!!!!!!!!!!!! | |
| Cythie Trostle | 12/21/11 |
| My husband and I commend you for your corporate courage to withdraw advertising from the American Muslim show. We are no longer viewers of any TLC programs because we find the network's choice to propagandize for the Brotherhood of Muslims despicable. Americans will rue the day that they failed to stop the onslaught of Muslim influence. | |
| tim small | 12/21/11 |
| I applaud Lowes in their decision to pull their ads from the All American Muslim show. The company has the right to place their ads where they feel it will benefit them the most. Last time I checked it was a free country. I have been a Lowes customer in the past and I must say that they will have all of my home improvement business. I congratulate you for standing up and not being the silent majority! ,,,not many will take a stand any more im glad you did ...to God be the glory .......... | |
| scott miller | 12/22/11 |
| Congratulations for standing up for what you believe in!! If you want to put your marketing dollars else where that is your decision. This continued government interaction and take control attitude is ridiculous. Now senators, I realize votes are coming up, but try running for something honest for a change. America has continuously change our traditions so we dont hurt anyones feelings, this PC crap needs to stop. We lose dressing our children up at school for halloween, no more christmas parties, only pajama day and much more. I realize people are too ignorant to realize what is happening due to the Clinton era of dumbing down America, but its time for change. Many Americans use slave morality in determing how to handle many of the issues they face...wake up. | |
| MarkC | 12/22/11 |
| Last time I checked this was still the land of the free and home of the brave where corporations can still spend their advertising dollars where they wish. At least our socialist, 'transparent' government hasn't taken that away....yet. | |
| sherri stacy | 12/22/11 |
| WAY TO GO LOWES,NOW THIS IS WHAT ALL TRUE BLOODED AMERICANS LIKE TO HEAR.YOU STAND YOUR GROUND! I LOVE LOWES AND ALWAYS SHOP THERE,NOW THIS IS EVEN MORE REASON TO STAY.I CAN NOT BELIEVE AFTER 911 WHAT IDIOTS WOULD EVEN CONDONE THIS KIND OF TV VIEWING. STAY STRONG LOWES WE ARE BEHINGD YOU 100% YOU TRULY ARE AMERICAN MADE | |
| Brian Russell | 12/16/11 |
| Shame on Lowes. This is no different to the pandering to special interest groups that robbed America of Christmas with politically correct nonsense. Why would Lowes listen to these fear mongering hate groups. It may be that a small minority of the American population applaud this nonsensical decision but fortunately most Americans are fair and just people - if they weren't we would have open bias and prejudice against many other groups - this is plainly a wrong decision by Lowes. Lowes job website talks of diversity in the work place- really. I won't be shopping there again | |
| Elyssa Frank | 12/16/11 |
| I live very close to a Lowe's in Jacksonville, Florida and frequent only that store for home improvement needs. I am disappointed with your decision to become involved in such a controversial issue, especially without researching the Florida Family Association first and recognizing their bigotry. Though I will miss your products, my core values lead me to boycott your store. | |
| wayne smith | 12/17/11 |
| Thank you lowes for pulling your support from that muslim tv show!! Its time someone explain to them our country was based on the belief in god!Now I think if they want practice their religion is find but don't go protesting ours or our country!! I suggest you go to a muslim country where protest are a way of life. Again Thank Lowes!!! | |
| Sue Robinson | 12/17/11 |
| When you read some of the comments here you might agree this is a great country but not a great people so what does that make us. From ex vets who claim to have fought for freedom then want to deny that to people they select for inequality back home. Then we have the fear mongering nuts who want to take our country back- whatever that means? Do they even know or is this just because they only listen to right wing pseudo news programs The point here however is that you cannot have free speech without protecting free speech - this means not muzzling expression or giving into wacko extremist threats to corporations who do not agree with their agenda. Lowes made a poor moral choice if they pulled an ad because of pressure from this silly group - where do we imagine this ends if fairness is set aside to please a few? Start taking your country back from that nonsense! | |
| Bellingham Commercial Customer | 12/17/11 |
| Thank You Lowe's for your choice of not advertising with " All American Muslim". Our business quit buying at Home Depot because of their stand on Homosexuality. We will continue to buy from you! | |
| The Hazels | 12/17/11 |
| Hang in there, Lowes. You are right to choose the market you wish to reach. A community which tolerates members who terrorize, kill and threaten is probably NOT one which you need. Thank God someone has the courage to stand up by standing down. We support you 100%. We personally prefer not to shop with people whose vans may contain mechanisms to kill and mame and who plan to destroy our cities and neighborhoods rather than to live in peace. When they seriously reject those members of their religion who do not wish to contribute to America, we will be happy to continue to welcome them into our society. | |
| Olga Gray | 12/17/11 |
| Thank you for pulling your sponsorship for the TLC Muslim program. Three cheers for you. Those people don't want to acklimate to be Americans, they want to bring their country here and want us to be like them. Thank you, thank you, thank you. | |
| Former Lowe's Customer - Fullerton/Anaheim, CA | 12/17/11 |
| We would do well to remember the words of President George W. Bush in aftermath of the 9/11 tragedy: "Millions of our fellow citizens are Muslim. We respect the faith. We honor its traditions. Our enemy does not. Our enemy doesn't follow the great traditions of Islam. They've hijacked a great religion." I am a Christian who believes in freedom of religion. I'm very disappointed in your decision to pull your ads from my new favorite show 'All American Muslim'. Different or unknown doesn't equate to bad. Your action has only served to support hate & discrimination in this country. I don't feel comfortable shopping in your stores any longer. I ask that you reconsider your decision. | |
| JB Hare | 12/17/11 |
| I was delighted when my son went to Lowes in San Jose to get the materials he needed for his BSA Eagle Project. We have a diverse Troop with Scouts from various ethnic backgrounds, and two of them are getting ready to start their Eagle Projects that, like my son's project, will require them to purchase building supplies, tools and materials. However, these two Eagle candidates happen to be Muslim. They epitomize the best that youth can aspire to be: community-oriented, hard-working students, with a great work ethic and high moral values: sort of what I expect All American Muslim to portray. You have a right to pull the sponsorship; I have the right to find another store with which to do business. And you've made it very much more difficult for us to assure these young men that things are getting better in America. It's a pity to see a great store like Lowes bow to such misguided and wrongheaded tactics. | |
| jon | 12/17/11 |
| I am an All-American Christian. In fact, my grandfather converted from Islam to Christianity. I am hear to tell you, Lowe's, how disappointed I am to see you cave into pressures from an extremist religious group that preaches hatred and intolerance towards anyone who is in any way different from them. I will not do business with Lowe's again. | |
| Teresa K-R | 12/18/11 |
| I just wanted to let you know that I stand behind you for your decision not to advertise during the controversial Muslim program. As far as I am concerned, you did the right thing. It's so refreshing to see companies stand up for what is right in the USA. If only our government had our best interests in mind when the politicians were making their decisions, we might turn this country around! I am so sick and tired of all the foreigners coming here, demanding that we acknowledge their heritage. If you come to this country, you leave your politics there and start over with a clean slate! I'm so fed up with the terrorists within our own borders! Kudos! | |
| Fatbob | 12/18/11 |
| Awesome that Lowe's has the "GUTS" to stand up and do what is right!My family & friends will definetely support Lowe's for having the courage to do what is right for America! "GREAT JOB EXECUTIVE"S" Hey Mr. "Shame on you Executives!" put your money where your mouth is Buddy! give everyone your "Company Name" Mr Bigshot, then we can see how many of your so called "Renter's" will leave your cock roach infested rentals because you want to support Anti-American CRAP. People like you are why Lowe's pulled the ad's Einstein, fanatic Anti-American idiot's that are bringing this country down, you are a joke my friend! Mr. "Shame on You" please give everyone your Company name if you have the "Gut's" GOD BLESS OUR TROOP'S & GOD BLESS AMERICA! Fatbob, Lowe's Supporter's GRAND JUNCTION COLORADO, USA | |
| KevC | 12/18/11 |
| Bravo Lowes!!! I will ALWAYS shop at Lowes; unless you change your position on this issue. Please DO NOT let muslims (small caps intended) pressure you otherwise. This is THE UNITED STATES of AMERICA! | |
| Mel Vanders | 12/18/11 |
| I am a teacher in Miami, FL. I have students from all economic and ethnic backgrounds. We are truly diverse community. The show American Muslim shows my students as they live their lives. This is how many American Muslims live. How can you pull support of a show that is attempting to broaden the minds of those too closed to seek out truth and understanding themselves. Many "Americans" would disagree with me, but this is NOT a Christian Country. It is a country with Freedom of Religion. A formal apology is in your future for the pain and suffering you have caused my Muslim students. Your action preaches ignorance and is completely "Un-American". Home Depot - here I come. | |
| Mary from CT. | 12/18/11 |
| I agree with Rodney. This is a FREE COUNTRY! Lowe's has the RIGHT TO CHOOSE what they do with their ads. I support Lowe's in their decision and will continue to shop at Lowe's because I have the FREEDOM TO CHOOSE where I shop. | |
| Tim | 12/18/11 |
| I fully respect your right to chose what programs you decide to sponsor. It is after all your money. It in no way makes you racist or bigotted. I make decisions every day how to spend my hard earned dollars, and I will never be guided by political correctness in that process. | |
| Phil Bedwell | 12/18/11 |
| I applaud you for pulling the ads from the Muslim television show. This is America. Thank you for standing up to what is right.Your still my favorite store . I read one person says they will switch to Home Depot.Thats ok, Lowes can survive without them.Home Depot, well if you can find someone to wait on you,good luck. Thanks again. Phil B Hot Springs ,Ar 71901 | |
| Ms. America | 12/18/11 |
| Dear Lowes - Thank you so much for standing up as an American and pulling your ads. As a business owner, you have the right to advertise when and where you want to. Because of 911, Americans have to be leary of anything that has muslim attached to it. If I were an american muslim, I would certainly change my label to something else. Don't worry about the small amount of people protesting your stores. What you did was right and there are a lot more people that respect what you did - than the "american muslims". I will be loyal to Lowes just for being American. | |
| Barry O. | 12/18/11 |
| Thank you for having the backbone to pull your ad from the Muslim Show. I stand amazed that Americans would even think twice about your decision. America is a melting pot for all, but don't be so naive' that you don't see our enemies living among us. I will forever shop at Lowes. Thank you Lowes. | |
| Tired of being the silent majority | 12/18/11 |
| I applaud Lowes in their decision to pull their ads from the All American Muslim show. The company has the right to place their ads where they feel it will benefit them the most. Last time I checked it was a free country. I have been a Lowes customer in the past and I must say that they will have all of my home improvement business. I congratulate you for standing up and not being the silent majority! | |
| Robin | 12/19/11 |
| I was totally in support of your company pulling its support of American Muslim. Don't let a small % of extremist people dictate what programming must be put before the American people or the American people will exercise their right to not watch that crap. In any Muslim country, it would be their way or the highway. If you were lucky enough to be given the choice of the highway over a stoning! | |
| Mary | 12/19/11 |
| This is a bigger battle than just this one decision on whether Lowe's should have pulled advertising money from this particular tv show. Does it have the legal right to do so? Do people have the right to change their decision to shop at Lowe's based on that and any other business decisions it makes? Of course. We need to watch carefully the political forces at play and think about their ultimate end objective. It is the yearning for freedom that brought this country into existence. Everyone who cares about this country and its future needs to educate themselves on shariah law and understand the motivation of those groups who are introducing it into our country. My family will go out of their way to shop at Lowe's in order to preserve its freedom to advertise where and when it so decides. Stay vigilant and God bless America. | |
| ICCAA -Alaska | 12/15/11 |
As concerned Americans and as your consumers, we at the ICCAA call for Lowes to reverse your decision and resume advertising during TLC's series, "All-American Muslim." While no television program can possibly fully represent an entire community, the portrayal of five American families in Dearborn, Michigan has deeply positive repercussions and results—reinforcing shared values of family, friendship, community, and coexistence that are universal to all of us—whether we are Christian, Jewish, Muslim, Hindu, Buddhist, Atheist, or of any other belief system represented in the United States. We ask that you work to stand up against the bigots of the anti-Islam/Islamophobia industry, whose most concerning complaint is that the show is intent on humanizing American Muslims—as though humanization were not an American value. These bigoted viewpoints do not represent the American mainstream. The visible aim of those who have threatened the show's supporters is to propagate hatred against fellow Americans because of their religious beliefs, while increasing the success of their own bigoted industries. Ultimately, it is these same critics who have often touted the question: "Where are the mainstream Muslims?" We believe that "All-American Muslim" portrays just that—mainstream American Muslims—and that these critics should celebrate an effort like this, not condemn it. Yet their reactions leave no more proof necessary of their actual, hate-mongering intentions. To date, Lowe's has been the only company that has allegedly caved in to bigoted pressure, going on record to state that it would not continue to advertise during "All-American Muslim" because the TV show "did not meet its advertiser guidelines. [Lowe's] will pull [its] advertising on shows if [it] learn[s] there are issues raised from a broad spectrum of customers and viewers who represent multiple perspectives, which Lowe's understands was the case in this situation with this particular show." And yet, it is unclear which "multiple perspectives" were represented in the complaints. Before your decision to pull spots from the TLC show, did your company properly research the bigoted groups that put out a call for an advertiser boycott of the show? The Florida Family Association falsely claimed the show "riskily hides the Islamic agenda's clear and present danger to American liberties and traditional values." Did Lowe's consider asking this group how a show about regular American families (who happen to be Muslim) actually undermines the U.S. Constitution? A quick look at their website clearly shows their hate-driven anti-Muslim agenda. They are aligned with Pamela Geller and Robert Spencer of the designated hate group "Stop the Islamization of America.” Calls for the advertiser boycott also came from Internet hate sites like "Bare Naked Islam," which recently featured a number of threats of violence targeting U.S. and European mosques. These groups and others acted swiftly to hijack the public platform created by the show, so that they could spew hatred of the most heinous and reprehensible kind against Muslims and Islam, all while selling books and speeches calling to their fringe cause. These are the same people who successfully attacked Whole Foods and Campbell's Soup for introducing a Halal line of products, targeted to practicing American Muslims, and whose bigoted activities are well-documented in a report published by the Center for American Progress titled "Fear, Inc." Lowe's Chairman Robert A. Niblock recently pointed out that "while leadership is always important, it's even more critical in challenging times." He was right. We ask that you show true leadership by ensuring that your company will not bow to the demands of any bigoted interests, but will instead defend our cherished American values of pluralism, respect, and prevention of discrimination based on race and religion, and an openness to learn about the other without the flawed industries of fear, hatred, and intimidation reigning over us as a society. I hope that by now, you recognize the irresponsibility of your actions. Besides creating a self-inflicted PR nightmare, your actions unleashed precisely the kind of widespread support for our values and for our Muslim neighbors that the Florida Family Association and other hate sites attempted to curtail. The public witnessed an outcry to your decision from a vast segment of Americans including well-known figures like Russell Simmons, Mia Farrow, Calif. Senator Ted Lieu, U.S. Congressmen Keith Ellison (Minnesota) and John Conyers (Michigan), the Japanese American Citizens League, comedian/actor Aasif Mandvi, and comedian / actor Kal Penn. And, more and more national figures and groups are speaking out against your company's actions with each passing day. We are your customers. Last year the ICCAA spent tens of thousands of dollars at Lowes in purchasing supplies for our new mosque. This mosque, when completed, will be the first and only mosque in the state of Alaska. It is our goal to have this mosque not only as a place of worship for Muslims, but also as a center for education, interfaith outreach and community. For Lowes to take sides with the hateful anti-Islam movement is like a slap in the face to all your Muslim customers. As concerned Americans and as your consumers, we request that you stand up for our American values, and fight back against bigotry and fear-mongering, by publicly repudiating calls to stop advertising during TLC's "All-American Muslim." It is still not too late to do the right thing. | |
| Ashamed to live in Florida | 12/19/11 |
| I am saddened by many of the previous comments about the Muslim debacle. If it were not so pathetic it would be amusing to see how many religious scholars there are that know exactly what all Muslims believe. I suppose if a non christian read the bible, they might find a very violent, bigoted and take no prisoners group of people. There are plenty of examples to back that up too. I know that most Christians are not like that these days, although there are plenty of splinter groups that are bigoted and hate filled. I suppose the same could be said for any religion. The fact that Lowe's tucks their tails and backs down to such a radical hate group is deplorable. I am fortunate to have a Home Depot as well as an Ace Hardware within the same driving distance from the Lowe's I used to spend my money in. | |
| Mike .B | 12/19/11 |
| Thank you Lowes for pulling your advertising and not supporting this evil cancer called islam from TLC. I support you 100% and will always shop at your stores whenever I need materials for a home project. It is a shame that so many Americans are afraid to speak out against this muslim trash, islam is not a religion of peace tens of thousands of christians are being killed in sudan and many other african countries by this muslim trash and the liberal media in America keeps its mouth shut, stand strong against the liberal democrat trash like senator ted lieu in California. | |
| Victoria on Maui | 12/20/11 |
| Lowe's has always been one of my favorite stores, I usually go there first and then if I have to ACE or Home Depot. But I completely disagree with your move to pull advertising from "American Muslim". I feel it was an ill-thought out and cowardly act to cave in to an extremist religious group. It goes against the very American values of religious freedom, civil rights and education as a foundation for peace and understanding. I will be going to ACE and Home Depot from now on. And I will miss the heck out of shopping at Lowe's! | |
| Rodney Lancaster | 12/15/11 |
| Lowes....I am a supporter of your AMERICAN RIGHT to decide on which television shows to advertise on not because I am anti-Muslim or pro-Christian, but because I am pro-American and have a little common sense when it comes to people's and company's rights. Nothing would have been said if you wanted to pull an ad from Jersey Shore's t.v. show or Top Chef. American people are very quick to forget anyway, which is why our government and politicians get away with so much corruption, as well as famous people acting a fool and still make millions such as Kanye West and Lindsey Lohan. Stay strong Lowes! | |
| Hope from NC | 12/15/11 |
| Thank you for pulling your support of TLC's American Muslim. Let me say this, according to islam muslims are not allowed to be loyal to anything but their allah...they cannot say they are American, Saudi, Iraqi, Syrian, etc...their allegiance cannot be to a country which is why you will hear them say...we are Muslim, we swear our allegiance only to allah. I have stopped shopping at Home Depot because of things they support that I am not in favor of, I will continue spending my money at Lowe's. You have a better selection and better customer service anyway. I would suggest that perhaps the money that muslims groups are rejecting that you have been trying to donate would better go to Americans who need the help and ISRAEL, our biggest and most faithful ally. God BLess You all and thank you for taking a stand against what islam truly stands for. | |
| Tom Spencer | 12/15/11 |
| Others have said it for me!! Why did you back down from a radical group such as this one? What happens if they decide you should support programming about Jews? Mormons? Catholics? These types of groups will ALWAYS have a "enemy" of Christ standing by to persecute. Don't feed them! Ignore them! I will honor my wife's Lowe's account by making the payments as agreed. But, Home Depot and Ace Hardware are within 10 miles of the local store. They will be getting our money. At least until you remember your a American company and you accept that responsibility. | |
| Mary K | 12/15/11 |
| I've only watched a single episode of American Muslims, but it is obviously a show that portrays Muslims as typical American citizens. shame on Lowes for bowing to pressure from groups that promote stereotyping and discrimination. I spent hundreds of dollars at Lowes, but hey there is a Home Depot right down the road so I have a choice to avoid a company with so little backbone. | |
| donna lantz-mccory | 12/15/11 |
| roofing in PA at the carlisle store.717-258-7700 store 1710 i had the shingles replaced in the summer of 2009 as the first time it, was leaking- it leaked in two different places. Kay , who is now not there had quit, helped me with a second installer. Now it is leaking again. I AM STILL PAYING FOR THE FIRST TIME. THE SECOND TIME WAS NO CHARGE. CAN LOWES DO ANYTHING CORRECT? I HAD PLACED AND PAID FOR THE WOOD UNDER THE SHINGLES THAT WERE BAD. now they are going to go bad again as it is leaking, shingles blowing off.. Put down rubber now as shingles are not working ! how can I afford this? I feel lowes needs to pay me $5,000.00 to get someone to do this correct. i do not have the money to do this again.......an again.an again. i had a contractor lookr at the roof last night 12-14-2011 whos said wrong shingles were used. WHAT ??? i cannot keep this up i need this done right..with rubber. | |
| Fan of Lowes | 12/15/11 |
| Excellent customer service and great selection. Long ago I worked for Eagle before they merged w/ Lowes, which also was the antithesis to the Home Depot model: no dark, dirty aisles strewn with crap. While price and selection are king, I'm going to Lowes. | |
| Ronald Semler | 12/15/11 |
| Congratulations to you guys for doing what is the right thing. It's pathetic how organizations like CAIR, which is nothing more than a Muslim brotherhood front can even have the audacity to criticize you. I also heard that there is some California state senator who also made negative comments. I'll definitely want to know. Hopefully he is in my district so I'll make sure that I don’t vote for him. I probably wouldn't have anyway. Congratulations to you. Let's hope many other businesses stand up and take the right stand and take our country back. What a shame that we are reacting to stupid organizations which are blatantly Muslim fronts. I'll continue shopping at Lowe’s. Based upon your actions, I'm going to shop there more. Believe me, I spend a lot of money at your place already. Thank you. Ronald H. Semler Malibu, CA | |
| American Iraq War Vet. | 12/15/11 |
| Good for you Lowes. Capitalism is just one of the many American values I spent defending for the last 24 years. Also the freedom of speech, religion and most of all the freedom to spend my money where ever I want. What little money I am allowed to keep anyway, with the present administrations "rape the working man" policy. Wake up America! Or will you all only be satisfied when you give the whole thing away? So even though in my retirement I have take a pt job working for one of your competitors, I will still spend my money in your store. Please don't buckle to the "PC"ers. God Bless You and give you courage and great wealth in your values. Actually shopping at Lowes might be safer now with no Muslim patrinage? | |
| flo vandecar | 12/15/11 |
| good for you for standing up and not crumbling to pressure i for one admire that and i will continue to shop there as many other business pull there ad from the deception of the muslim community I will continue to be a valued shopper of your store huray for you | |
| Lorne Warwick | 12/15/11 |
| Here is the letter i tried to send to David Caton, head of the Florida Family Association. Unfortunately, i got a message that it could not be sent, likely due to their servers being inundated with messages: Dear David, I would like to congratulate you for amply demonstrating something that we in the Great White North have known for a very long time: that many Americans, especially those who subscribe to and support groups such as yours, are shockingly backward, racist and clearly just not very intelligent. I would also like to thank you for helping me to know the companies I should avoid when spending my consumer dollars. At the top of my list is Lowe's, which proved its utter lack of integrity in giving in to pressure from people who clearly lack even the most basic of cognitive and reasoning skills. Finally, I would like to thank you for providing endless opportunities for people like me to mock people like you, both in our blogs and in our conversations with our friends. Keep up your exciting work. I look forward to your next buffoonish campaign with great anticipation. P.S. I will be sending a copy of this letter to all of the feckless companies who have allowed themselves to be intimidated by the likes of you. | |
| Bad Policy against volume buyers | 12/15/11 |
| As a long time commercial customer at Lowes I'm very disappointed with the new policy asking customers to wait for every single item in their order to be individually scanned, regardless of the number or quantity. This happened this week on my large tile order, apparently new since I bought the same item twice three times within the last three weeks, no problem previously. Prepare to wait endlessly while your cashier un-stacks, searches for the barcode and laboriously scans each and every one, whether you have 16 or one hundred boxes. Before this they would forklift out the order and load it like any other intelligent lumber warehouse. Lowes obviously has no problem wasting the commercial customers time. Time is money, Lowes, I'll be spending my time quickly picking up my order at a big orange store from now on. | |
| David Holcombe | 12/15/11 |
| It is very much within their rights as well as the right thing for Lowes to pull advertising from this misleading show regarding muslim life in america. It seems to me that even though muslims want to be part of the american experience [and very many are productive and wonderful, of course] they are mostly not willing to accept the tolerant nature of our country and embrace the freedoms granted to all of its citizens under the US Constitution; Sharia law is franky anti constitutional. Muslims must learn to be part of and not abrogate agiainst the very things that make this country great: liberty and freedom. The religious Islamists generally do not uphold these values and are literaly at war agianst them in favor of a new and expanded world wide caliphate under sharia. If muslims disagree and want jews and christians to flourish along with them than you have to wonder if they are really very good muslims? Certainly they would not be observant, at the least not paying attention and worse they are silent which, under the circumstances, is a form of acceptance. The so called "moderate" muslim voices need to speak out and prove that there really is a moderate, modern muslim population that is willing to reform the nonesense that permeates much of their world today and yes, a reformation is in order. Silencing muslim voices are wrong but speaking out aginst the parts of its pernicious nauture is, well, the christian thing to do. Accepting muslim tenenats as co equals to judeo christian values is not, in it's current state, a healthy alternative! Remember these 3 things for clarity: Jesus saves, Moses invests and Mohammed conquers. | |
| mike | 12/15/11 |
| TO ALL who are saying Lowes made the wrong move. SHAME ON YOU and how dare you call yourself American's if you don't like there choice then become a Muslim. I served this country in the u.s army i have seen this bs first hand what Lowes did I COMMEND THE HELL OUT OF LOWES for the move they have done that is why i joined the military. The country needs more people and companies like Lowes. Lowes keep up the good work as a Military Veteran THANK YOU.Thank you for making my service worth something. | |
| Brent James | 12/15/11 |
| The decision made by Lowes is not only appropriate, but reasonable. The Muslim reality show is an attempt to do just what the Florida family association said it was. The reactions, as evidenced here by the comments, prove one thing: Some want apologies, some want revenge, some are organizing boycotts......all very fine and well. Those of us who love America and its Constitution, which consequently, is at odds with Islamic thought and tradition, also know history. Islam does not integrate with freedom nor Western ideals. Period. This controversy can only exist in a cauldron of extreme political correctness. Lowe's is right and will be shown to have responded with wisdom. Be careful and dont all for the "This country is built on religious freedom" charge. We all know that. Islam is not a religion. It is a political system; a thought/control ideology. I love Lowe's and the strength it has shown. Look what has happened to Home Depot (now becoming known as Homo Depot) as it continues to thumb its collective corporate nose at morality by giving huge amounts of money to promote the homosexual agenda. They are currently losing market share to Lowe's - a much improved home improvement company. Let's support them. | |
| G Bennett | 12/15/11 |
| I wish to applaud Lowes for their decision to rescind all of their advertising from the "All American Moslem" program. It is hard to believe how any woman could support the koran and it's teachings. Women are little more than slaves, have no power and limited choices. Read the koan! It is the goal of Islam to rule the world at any cost. There is no "moderate" version of islam. The word as written by mohammed in the koran is "inviolate", and the punishment for apostasy is, quite simply, death. The koran also states that if any two items within the koran, its hadiths or suras should contradict another item, the item deemed to have come later in the timeline shall supersede the item it comes in conflict with. Since mohammed started out peacefully, but then turned into a bloody murderer, thief, rapist and pedophile ("married" his last wife, Aisha, when she was 10 and he was near 70) later on, all the peaceful things he wrote in the beginning of the koran, are abrogated by the later, violent verses (here comes a fatwa on my head). Go ahead, read some of the koran, the hadiths and the suras for yourselves. Read up on what Sharia law actually is..... did you know that Hitler stole the Yellow Jewish Star of David he forced the Jews to wear from centuries old sharia law? Look up the Laws of Dhimmitude. To have a TV show that attempts to portray this cult and its followers as just "plain old normal folks", is not only false and misleading, it is dangerous and threatens all of us. Thanks you for you action. | |
| Abdullah Wakeely | 12/15/11 |
| Shame on you LOW'S for pulling your ad from the TLC All American Muslim show. I used to shop at lows first and then go somewhere else, but now I know where not to shop. Your not only loosing Muslim customers rather loosing customers who will not support bigotts and haters. This is not about Christians or Muslims, this is about bigotry and hatred. This is about promoting peace or supporting extremism. You are on the wrong side, and soon you will tast the bitterness of your bigotry. | |
| Karl Uppiano | 12/16/11 |
| Dear Lowe's, Please do not be cowed by people calling you 'racist' for pulling your advertising for the TLC program "American Muslim". Religion is not related to race: Someone's race is something they're born with. Religion (along with it's doctrine) is something you choose. Islam has several problems at this time in history. First, it has a severe PR problem with radical Islam, which it seems unwilling to address. And that unwillingness in itself is telling. Secondly -- and this is very important -- Islam and Sharia law is incompatible with the First Amendment of the Constitution of the United States: The free exercise of Islam requires Sharia law, but Sharia law violates the establishment clause. It's a Catch-22. Islam needs to experience the same Reformation and The Enlightenment that revolutionized Christianity and Judaism, that gave rise to modern Western Civilization. Until that happens, we will continue to experience a violent culture clash. There is nothing to be gained by stirring the pot. | |
| New England Lowes Customer | 12/16/11 |
| Lowes did the right thing by dropping its sponsorship of "All-American Muslim" which would be better titled "American Muslim Propaganda." The Muslim cleric behind the show has well-documented ties to radical groups, including those the US government has classified as terrorist groups. While in real life Muslim women in his community in Michigan are required to wear the traditional "cover everything in black" clothing, the Muslim propaganda shows the women wearing flashy styles for which they would be severely punished under Sharia Law. The show isn't really controversial - it is a farce!! It is a tragedy that any American actually believes such lies!! I have made Lowes my Number One home improvement store both because of its ethical, rational stand to only advertize where it wants to, and because its customer service is second to none. | |
| Cathleen Taylen | 12/16/11 |
| I have been a loyal Lowes customer for a number of years and am not so naive as to believe that decisions made by corporations are motivated by good will, conscience, or the "right thing" and understand that they are motivated primarily by what best serves the bottom line. Well, last year alone I personally contributed around $20,000 to your bottom line when I purchased a home in California. This year, I plan a kitchen remodel, two new exterior doors, two bathroom remodels, and a major backyard landscaping. Unfortunately, these projects will not be contributing to Lowes' bottom line this year. Unlike a corporation, I am free to do what I feel is the "right thing" and can be motivated by conscience. I choose not to patronize your stores for as much as a light bulb, even if it costs more elsewhere. People are correct that you have a right to be as racist as you like and give in to religious nut-job zealots who mock the very existence of Christ by claiming the name Christians, however I am free to take my business elsewhere. Perhaps you can take your sponsorship dollars (to which I will not be contributing) ans sponsor a show such as "All-American Bigot", or "Keeping up with the KKK". Either your business is racist and bigoted or worse, spineless and weak in the face of racism and bigotry. Either way, we part ways here. | |
| Lowes' Racism toward Muslims | 12/12/11 |
| SHAME ON YOU LOWES EXECUTIVES! Your RACIST decision to pull advertising on All American Muslim exemplifies the extreme double standard that exists in this country today towards total political correctness toward some groups while PROMOTING the continual denigration of Muslims. If any of you even bothered to watch the show, you would see that these people are honest, normal " Americans". A show like this will only encourage peace and tolerance. All American Muslim is a wonderful groudnbreaking show whose time has certainly come and Lowes would have been applauded for its forward thinking tolerant ideas. It is obvious though, there are some on your board who want only hatred and strife to continue. They appear to be stuck in small minded, petty fear and ignorance. America is a home to ALL, not only those who CERTAIN people deem worthy. Unless you reinstate advertising, I not only cannot shop with you but will make it a point to inform my friends about your blatant racist policies. I own a property management company that handles 118 properties and I have a commercial account with you. Sadly,as of today,I will be exclusively using Home Depot. | |
| DJ | 12/12/11 |
| Lowes....there's enough Christians to support you. Don't worry about the radicals. You stood up for Americans, Christians and our Forefathers who fought for this to be a Godly Country. This is steadily being stripped from our society and once gone, cannot be recovered. You ARE a great corporation and you DO HAVE THE RIGHT to not be on the anti-American/anti-Christian bandwagon that is so prevalent today. Yea, I know I will be ripped to pieces on oncoming posts, but I DONT CARE! I'm tired of Christianity being beaten down. I will always choose Lowe's over Home Depot. To the CEO of Lowe's, thank you. You are appreciated by many. If this is what drew the line in the sand, then so be it. I am on the side of Christianity. | |
| Sandra | 12/12/11 |
| You have the right to advertise with whomever you choose. I have read that some Democrat senators are thinking of using federal action. Are you kidding me!!! This is America. Do not be bullied by these idiots who have taken political correctness to the absurd level!!! Do not give in to this kind of harassment. You have my business. | |
| Marshall Knight | 12/12/11 |
| Thank you Lowes for pulling your add's off of TLC and the "All American Muslim". And standing up for what is right for this country. By its nature their can be no such thing as a American Muslim. Also the goverment has absolutely NO RIGHT to deside where, when, or who you addvertize with. THANK YOU FOR STANDING ABOVE THE REST. | |
| Penelope | 12/12/11 |
| I want to thank you for standing up to the Muslim dhimmitude attack. I would hope more companies and groups who are offended by their tactics would do the same. It seems people have forgotten their agenda as they indicated on 9/11. Thank you again for standing up to them. They aren't used to that as our country is so focused on being politically correct while they continue to take away our freedoms while they use our freedoms against us. Thank you again and keep up the good work. | |
| Gary Hildreth | 12/12/11 |
| Would give you zero stars if I could. What cowards!! Pulling advertising because of some extremists. I will not put a foot in Lowes again. We are all Americans and according to a study done, Muslins were to most American, putting the USA in front of their religion. The worst were christians. Putting their religion before anything else. They are the UNAMERICANS | |
| Kelly | 12/12/11 |
| I spent over $4,000.00 at Lowes in just the past 6 months and will never buy a nail from your company in the future. I just hope that I am not the only good customer that you loose.People should not do buisiness with a company that supports bigotry. | |
| Karbear2511 | 12/12/11 |
| Thank you Lowes for taking a courageous stand to NOT advertise on the All American Muslim. This politically correctness will be the death of our nation. My preferred Lowe's in the North Hays County area has friendly associates and the store has quality merchandise. I recently bought a great energy saving freezer to replace an older energy guzzler. I plan to do MORE shopping at Lowe's and less at the other big box store. | |
| Rick | 12/12/11 |
| I am extremely taken back from Lowes pulling their commercials from the Discovery Channel/TLC's "All-American Muslim" after the Florida Family Assn. complained. I aways have shopped at Lowes but because of this bigoted, discriminatory and ignorant act, I will be spending my money at Home Depot. How can you (Lowes) bend to a hate organization such as the Florida Family Association. Shame Shame on you | |
| Michael | 12/12/11 |
| Please don't bow down to the muslims because you pulled your ads from their reality show. Make a stand and tell them that you won't be moved by their blatant 'terrorist' demands of boycotting your store because you refuse to show your ads on their propaganda. | |
| Nancy Ladisky | 12/12/11 |
| I am glad that you pulled your support from the advertising, I do not blame you at all. It's your money and you can choose to decide when and where you advertise. It is not being a bigot, or reacist or unAmerican. It's just your freedom of choice to do what you like. I have already sent and e-mail to Sneator Ted Leiu of Rendodo Beach and let him know my feelings. This trying to ask for a boycott is soft tryanny and I can't believe that he would come down on an American Company in lieu of a Moslim Reality Show. Soon we will all be told by the government what kinds of cars and gas and food and clothing to buy and when we can live breathe and eat. Please don't back down on this issue, if you give in on one thing you will give in on all. | |
| charlie thorson | 12/12/11 |
| have been using u for many years. KUDOS for pulling ur ads on American Muslim. I just heard about this on the am news. what is wrong with this country, thanks Lowes. I have had excellent service from your local store. Try to buy more american made products. | |
| Allen | 12/12/11 |
| I want to congratulate Lowes for making a decision that is not politically correct and pulling their advertising from American Muslim. People can show their hate for Lowes for this decision, but the last time I looked this is still the United States of America and a business is entitled to spend their advertising dollars where they feel it will best suit them. It is time for this country to quit letting minority voices control what we are about. We are a country based on freedom. You are free to disagree with my point and I support you in that, but it is Lowes freedom to make a BUSINESS decision and as a free people we should support that as well! Most of the comment say Lowes decision was racially motivated, really! That card is really getting old. It's time for minority groups to find another card to play. | |
| Debra Perdue | 12/12/11 |
| I grew up in Dearborn,MI and have had many Muslims friends in Dearborn. I can't believe that some religious organization has such power over a corporation. Where is you're backbone? Why not learn about American Muslims instead of listening to a bunch of radical Christians. I don't like radical Muslims and I certainly don't like radical Christians. | |
| Rogerio Cozorte | 12/12/11 |
| Lowes, regarding the Muslim advertising, please stick to your principles and do not advertise with this program. I am tired of America knuckling under to these people whose agenda is not in our best interest. I admire and respect your stand. | |
| Jim Hughes | 12/12/11 |
I couldn't believe the headiness about Lowe's pulling their ads for the new Muslim reality show. Now I am a Christian, and I usually don't watch reality shows, but I do know and work with Muslims. Just because the religious right has these extreme ideas about Muslims doesn't mean that Lowe's should agree with them. I changed from shopping at Home Depot to Lowe's a few years ago. If Lowe's continues with this racist view, and pulls their ads just because it is a Muslim show, I don't want to do business with Lowe's. Jim Hughes Edmond, OK | |
| SCR | 12/12/11 |
| All this uproar about an ad being pulled from a Muslim television show?? Where's the outrage over the war on Christmas?? Our children can't celebrate it in schools, prayer is banned (I'll bet Muslim children wouldn't be banned from praying in school), happy holidays instead of Merry Christmas!! All of this because of political correctness and a fear of Muslim retaliation. What of the so called "ART" that depects the Blessed Virgin Mary with a machine gun?? Sorry folks, but in my estimation LOWES did the right thing for a change and they're the only store I'll shop in for home improvement items. Keep it up!! | |
| Great decision | 12/12/11 |
| I am in complete support of you for pulling your ads of the "American Muslim" show. I think a lot of Americans realize the potential problems with the Muslim belief system. After 9-11, I think America recieved a real wakeup call as to the thinking of Muslims in general. What other religion of the world gives you a choice of "become one of us or die"? Stick by your guns and don't give in. | |
| Very disappointing | 12/12/11 |
| I am very disappointed in the un-American action Lowe's has taken by pulling their ads from the tv show about American Muslims. We are a diverse society. This is out-right discrimination and boarders on hate. Why have they done this?? Its outrageous and I will never shop there again unless they change their position on this. No American should. Luckily there's a Home Depot just down the street! | |
| Katie Matsumoto | 12/12/11 |
| I am supportive of Lowe's not advertising on the "American Muslim" TV show. You are able to support what you wish and staying out of the fray of this very political issue is perfect. We know what is happening with liberal Hollywood's take on most issues and the rank and file American needs to stay away from such trifle. We love Lowe's and will continue to shop there! This is unfortunate that those who love liberal causes, which may hurt our country in the long run, are so loud with their beliefs. This is still America and we can do what we wish without this whole thing being blown out of proportion. If not one paid, through advertising dollars, then this wouldn't be an issue! Let's get the American perspective out there and leave Lowe's alone. They are providing jobs and helping the American economy --- more than most of the protesters are doing, I wager. Keep up the good work, Lowe's! | |
| John Tatum | 12/12/11 |
| Lowes, I am VERY PROUD of you decision to pull your advertising from the muslim show. It is about damn time that at least some coperations started taking responsiblity, and at least halfway, begin to support this country. The Muslim community DOES NOT suport this Nation. I am in Construction and shop at your stores very often. I DO NOT shop at Home Depot unless I have no other choice. Every since they fired an employee for wearing a pin with the american flag on it. Since when is it a crime to support this Country, and Christianity. As long as this company supports PATRIATISM, and CHRISTIANITY I will support this company with my business. By the way, I lived and worked in Afghanistan for 2 years, and I can tell you for a fact that the last thing this country needs is more muslims. The muslim comunity in Detroit has already started destroying our country, and our constitution by bringing sharia law to much of that state. If they want to live by sharia law, they need to go back to the screwed up country that they come from, and stop trying to destroy our country. | |
| Steven R. Nelson | 12/12/11 |
| I am a long time Lowes customer and have always had good results from doing business with the retail stores. It is with regret that I must decline to shop at and support a business that would show what I believe is bias towards a religious or any other minority group. I believe that my action will not, in itself alter the decision by Lowes Hardware. However as I would not support any company that would discriminate against any religious group, I cannot in good faith allow a Christian group to influence me. The founding fathers advocated freedom OF religion and freedom FROM religion. | |
| Jay Hewlett | 12/12/11 |
| I saw a media bash on the net about Lowes pulling an ad that had to do with what some goof calls a muslim American. Well you are either muslim or AMERICAN. If you are AMERICAN then stand up for AMERICA.If you are muslim you belong in the mideast or where ever. AMERICA is, was, and will for ever be ONE NATION UNDER GOD. I applaud Lowes for their action. The butt sucking politicians have no business messing in private sector corporate business unless it would to be to stomp the home depot out of business for sucking up to the queers. AMERICA is a mess. What ever happened to good values and morals. Now the sickening people want to push their filth and corrupt values over on businesses. | |
| Mitch C. | 12/12/11 |
| I will be buying at least twice as much from Lowes this year due to your stance on the Islam propaganda TV show. As much business as I give Lowes every year, twice will be substantial. | |
| Rich Cataloni | 12/12/11 |
| I would like to thank Lowe's for their treatment of the Veterans and Military people of this country. I really dislike the way other companies use the Veterans and Military people of this country as a sales platform. The others use us as a sale pitch.They mention us as if they are really giving us something, Then there is always some sort of bump in the road that they can not give the discount. Lowe's advertises that military people, active or veterans can get a 10% discount on their purchases. Lowe's is the only large company that really does this without any strings attached. Simply show your proof and you get your discount. It is that simple. So I just want to say thank you Lowe's for really supporting the military people of this country. Rich Cataloni | |
| Rich | 12/12/11 |
| I will be returning to Lowes now that they have pulled their ads in support of anything muslim. To support a religion that advocates killing anyone who doesn't believe in it, supports Shariah Law, treats women like slaves, and is a group disguised as a religion to further its political agenda, has no place in this western society that it hates so much. I think any organization that tries to force its beliefs/agendas on the American people, and then attacks them when they don't comply, has no place in this country and should be outlawed. My family and friends quit shopping at Lowes because of their support of “All-American Muslim” just as we boycott Home Depot for supporting everything homosexual and Butterball for blessing all of the slaughtered turkeys in the name of Islam's pagan moon god, Allah. | |
| Mike | 12/12/11 |
| Lowes has its issues like any other store or business. Take it in stride and keep on shopping there. NO business this large, in any country, can survive without "some" issues" ..every business has them. As far as thier decision to pull their advertising from a show that didnt necessarily follow their line of thinking, i say good for them. Why doesnt Lowes have the same rights as everybody else. MANY of you just admitted and wrote about your decision NOT to shop at LOWES any longer...why do you have the right to pull your business from them but they dont have the right to pull their business from somewhere else? People who live in glass houses shouldnt throw stones. I applaud Lowes for standing up and saying "No...we wont advertise there". | |
| Kat | 12/12/11 |
| Lowe's has the right to spend their advertising dollars as they see fit. I support your right to do so 100%. I've never been to Lowe's without receiving excellent customer service as well. | |
| Nancy | 12/12/11 |
| I for one applaud your decision to pull the advertisments from American Muslim. The Federal Government has no right to tell anyone in the free market what or who they can support and what they can't. That is the beauty of this counrty or at least it was, sadly we are becoming quite the oppisite. Again, I for one will stand by your decision as it is your RIGHT to advertise where you see fit | |
| Nancy | 12/12/11 |
| I for one applaud your decision to pull the advertisments from American Muslim. The Federal Government has no right to tell anyone in | |
| Dana Smith | 12/12/11 |
| About two years ago I took a retailing class for my fashion merchandising degree. We read a case study on Lowe's and my professor told us of her positive experiences shopping there. I convinced my mom to try shopping at Lowe's when we do work on her house. We both found our experiences with Lowe's very positive and until now, were exclusively shopping at Lowe's, even though a Home Depot is significantly closer to her house. Unfortunately, Lowe's has decided to listen to extremist groups and pulled their funding for the TLC's All-American Muslim, forcing us to now shop at Home Depot again. I do not want my money to support a company that puts extremist ideology above business and that displays such cowardice. I think Lowe's will find that those who do not fear Muslims or Islam actually make up a greater percentage of their sales than those to subscribe to fear-mongering and religious intolerance. and to those who feel that Islam is Un-American, I'm afraid you are sadly mistaken. The Founding Fathers (the actual ones, such as Thomas Jefferson, John Adams etc) were very interested in Islam and very supportive of it. Please look it up. Religious INTOLERANCE is Un-American. | |
| Pywaket | 12/12/11 |
| I totally support the decision to pull the advertising by Lowes for the show American Muslim. As a privately owned company they are free to advertise with whom they choose and with programming they do not find offensive. I am distressed to read comments by those that do not appreciate that Lowes is "FREE" to advertise with whom they choose. I say shame on those that do not support this right, are we so intimidated by the CAIR organizations and Muslim sympathizers that we must appease them and their agenda to undermind what has made America great and that is the freedoms that we enjoy of individualism in this country. As a privately owned corporation that is not government owned or a company that took a bailout to stave off bankruptcy Lowes is free to spend their advertising capital as they wish. | |
| Gary Russell | 12/12/11 |
| I FULLY SUPPORT LOWE'S. I GET TIRED OF ALL THE RACIST AND RELIGIOUS COMPLAINTS WHEN SOMETHING DOESN'T GO THEIR (THE MUSLIMS) WAY. THIS IS NOT IRAN, IRAQ, OR SOME OTHER MUSLIM COUNTRY. IF LOWES' CHOOSES TO PULL THEIR ADS FOR ANY REASON, IT IS THEIR RIGHT AS AN AMERICAN COMPANY. THEY SHOULDN'T HAVE TO EXPLAIN IT TO ANYONE, ESPECIALLY TO SOME LEFT WING SENATOR FROM CALIFORNIA OUT TO MAKE A NAME FOR HIMSELF. I APPLAUD LOWES FOR HAVING THE GUTS (FOR NOW) TO DO WHAT THEY THINK IS RIGHT, WHETHER I, OR ANYONE ELSE, AGREES WITH IT OR NOT. THAT IS MY POINT. THEY HAVE THE FREEDOM TO CHOOSE! AND I CHOOSE TO SHOP AT LOWE'S EVEN MORE NOW AND I WILL BE HAPPY TO KNOW I WON'T HAVE TO KEEP MY EYE OUT FOR ANY HOMICIDAL BOMBER SHOPPING WITH ME. GO TO MUSLIM HOME DEPOT AND ENJOY YOUR RIGHT TO DO SO. | |
| Mike | 12/12/11 |
| I sit here reading some post that Muslims posted and their upset that Lowes pulled there advertisement. I sure didn’t hear or see Muslims get upset after 9-11 I even know of some celebrating the destruction of the towers in New York. I have to say your fellow Muslims do way more to hurt your religion then anyone else. Look at some of the leaders you have in the middle east and the so called righteous Bin Lauden and he massive porn stash. Some of the terrorist that were on the planes that hit the world trade center were parting in strip clubs in Daytona. Then you have no respect for Christians in the middle east but yet you come to America and demand the respect you do not show other religions. So for these reasons I fully back Lowes and there option to remove their advertisement from this show after all its a free country. | |
| Carol in Tennessee | 12/12/11 |
| I feel Lowe's has every right to pull their advertising from any program they want to. Where is the fuss when Christians are told to take down things that are near and dear to them. I am sick and tired of being Politically Correct, that is being the down fall of this country as well as having a President that wants all things Christian shut down. Lowe's or any other company has a right to say why they want to spend their advertising dollars with. As for having to wait for someone to do a key turn for the military discount, that doesn't bother me at all. Lowe's does not do this because they have to, they do it to say thank you to the military. So those that are complaining about the wait for the key turn might should just grow up.. | |
| The last patriot | 12/12/11 |
| Way to go Lowes don't let the socialist liberals push you around. It's about time we stood up and tell the muslims to go back to their caves. 2012 time to clean the house of these mohamed pedophile worshippers | |
| thank you!! | 12/12/11 |
| I proudly support you Lowes, thank you and i will shop at your stores forever. Everything about muslimes and their child-molesting "prophet" is evil to the core. alah is a joke for weak-minded slaves who have no consience. turn away from the evil while you can. | |
| Trish & Harvey Gerber | 12/12/11 |
| Thank you for Supporting AMERICA and pulling your ads from the Muslim show. | |
| Michael Cullen | 12/12/11 |
| I am extremely satisfied that Lowe's pulled there sponsorship for ' All American Muslim', since there is no such thing as a all American Muslim. America, and its form of government,was founded on the principles of Christianity. If people will read the Koran, you will understand that it states,that no other religious beliefs or ways of life can coexist with Islam. According to the Koran,"all Muslims" are taught to exterminate anyone that is not a Muslim. The prophet Mohammed, when he moved from Medina to Mecca participated in the killing of Christians, by dismembering them, and wrote for his followers to do likewise. What the west needs to understand, is that Islam is not a religion, but a way of life that "all Muslims" must obey according to Sharia Law from the Koran. Don't listen to what Muslims want you to believe, read for yourself, what they are taught, that they must live only by Sharia Law. According to the Koran, Islam is taught to be the most intolerant belief on the face of the earth. What I have said here is going to piss off Muslims, and they are going to say this is all lies. So, I challenge you to educate yourself to see who is really lying. Read the Koran and you will be shocked at what it teaches. There are other sources out there that substantiate all that I have said. One is a DVD called "ISLAM: What the West Needs to Know". It is available at Amazon.com, Best Buy, Barnes and Noble,and Overstock.com, just to name a few. Part of this DVD is narrated by an ex-Muslim terrorist who became a Christian. What he says is is something every American should listen to. After hearing what he has to say, there will be no doubt in your mind as to what the agenda of Islam really is. Remember, you will pay for what you don't know, and knowledge is power. | |
| Frank Johnson | 12/12/11 |
| I applaud your decision to pull advertising dollars away from programs that encourage and profit from anti American sentiment. I believe in religious freedoms but also believe that I should not have to be subject to others religions. That networks decision to create such programming, is in my opinion, in very poor taste and an attempt to popularize a religion that goes against every American value that created this great country. The state senator in California obviously has nothing better to do than worry with your freedom to spend your advertising dollars where you would like. He would be better served trying to work on his state problems than to intrude into private matters of a corporation. Thank you!! | |
| A Loyal American | 12/12/11 |
| I just want to applaude you for standing up to this propaganda, "All American Muslim". This Muslim infestation that has come to the modern world needs to be dealt with, and by that I mean they should not be allowed to ductate what happens in our part of the world. It is your right to pull your ads, and your right to know where you want to spend your advertising money. So know, they want to bully you into spending countless thousands if your money to appease the muslims. PLEASE !!! This is the most ridiculous thing I have ever heard of. Keep being who you want to be, not what the leftist's and Muslims want you to be. | |
| Richard Hall | 12/12/11 |
| I will make every effort to find my home needs at Lowes NOW!! Lowes has made a lifelong customer out of me for this action. Job well done for recognizing the Muslim propaganda for what it is, not a "show", but pure propaganda. ROOT out the evil. Seems most easily forget the poll conducted BY Muslims 2-3 years ago that showed 80% of ALL Muslims at the MINIMUM...would NOT condem the 9/11 attacks and over 30% condoned the attacks. The Muslims have found a new niche, VICTIM. Would they care for a little cheese with that whine? Give me a break! I'd say to them what I say to antone else who doesnt care for America, American ways or capitalism & the free market...LEAVE! Bravo Lowes!...and...a VERY MERRY CHRISTMAS LOWES! | |
| Garrett Trahan | 12/12/11 |
| Your pulling of your sponsorship on the "All American Muslim" show really show cased a new low for you. It's really a shame that a store like yours, who caters to all people of faiths, religion, and walks of life, can not have the decency to do the right thing. Your corporate indecisiveness and lack of balls really to stand up to those uneducated groups of hatred is just a shame. | |
| T. Long, Texas | 12/12/11 |
| Thank you for pulling your advertising block from the program "All American Muslim". My family has already to chosen to shop you store instead of Home Depot be ause they are anti-family, anti-Christian and pro-homosexual. We hope you will continue to stand for values that distinguish you from other retailers. Your customer service has been fantastic, your products and selection are great and you local store appliance personnel is top notch here in McKinney at 380 and Hwy. 75. You have secured our loyal business for as long as you continue to protect true American values. We are telling everyone to shop your store for these reasons and will continue to do so. | |
| Sue T | 12/12/11 |
| Good for LOWES!!! You have EVERY right to advertise where you want to! Bravo! I have nothing against the muslim religion, but lowes has EVERY Right to put ads where they want. I for one am glad that they will not promote ANY RELIGION. Religion just causes problems!!! Look at all the Muslim countries....problems problems problems !!! | |
| Liza Thomas | 12/12/11 |
| LOVE LOWES. We replaced our roof last year and the people at Lowes are wonderful. Love the store and the helpful associates. As for pulling the ad from a T.V show that is fine by me. You are a company in America and you do not have to advertise on a show if you do not want to. Love your store and will recommend it to everyone. | |
| Brain Dean | 12/12/11 |
| Thank you Lowe's for pulling your ads from the worst show in America: American Muslim. What on Earth was this show created for?? I'll tell you why; for Sympathetic Tolerance!! We now must bow down to every muslim in this country just because they are here? NOT! And that Senator from CA. Go ahead, call for a boycott of Lowe's. I for one will still shop at Lowe's and am glad some companies have the will to stand up to fanatical groups of people who will use any means they can to advance their cause! | |
| Brandt | 12/12/11 |
| I have always had good service at lowes, but I feel lowes did the right thing in pulling the ad from american muslim, I know there are no ads on American Babtist! from lowes, Also are country was founded on judeo-christian beliefs! NOT Islam!!!!!! | |
| Marilyn Nixon | 12/12/11 |
| We are outraged that Lowe's succumbed to a right wing Christian hate group. Lowe's caved in and dropped sponsership of the reality show AMERICAN Muslims. Hate should not be an American value. All our appliances came from Lowe's, our house was built from supplies from Lowe's. It is farther to go to Home Depot, but that is where we will take our business if Lowe's doesn't change it's policy. | |
| Helen M Davis | 12/12/11 |
| Thank you for pulling your ad regarding The American Muslim. All of the attacks against America have been done by Muslims. You do not owe anyone an appology. Take a stand for America and don't back down. Muslims are taught from early on to hate us and break us. I shop at Lowes and will continue to do so. We have too many companies that are willing to sacrifice America for people who think they have a duty to tear it down. Muslim is a way of life, not a religion. True Americans need to speak up and support companies that do take a stand. Thank you. God bless America. | |
| CR | 12/12/11 |
| Good for Lowes for pulling their advertising during the Muslim show. Muslims are not Americans; they never will be Americans because they don't want to be. They do not assimilate; they take over and kill whoever they consider to be infidels. America better wake up or they are going to start seeing heads rolling and that is not a figure of speech. That is reality. | |
| julie | 12/12/11 |
| dont ever buy carpet from lowes. Carpet was to be here on the 5th. has not arrived yet. should be here today. then the store manager was to call me back he did not had store employee call me. told me that the carpet could be cut in factory because its supose to rain the next week except for one day. First of all being in home building I can tell you never ever have i seen carpet cut for your home at a factory. second they wanted to charge me extra for moving furniture cause i had so much. I have two matresses a tv hutch two end tables and two sofas. ( I had a water leak in the house so everything is packed in garage.) So opt out of them moving the furniture. Im a pretty easy going person but this is just not right a week before the holiday i get my carpet have to put everything back myself and put up holiday stuff. if they would have done what they promised I would not be in this spot. Very bad customer service and follow thru on Lowes. | |
| Eugene W. Sanders | 12/12/11 |
| I am 100% in agreement with your decision to pull your advertising from the TV show relating to muslim life in America. Religious prejudice assertions notwithstanding, as an American company you have a constitutional right to use your advertising money any way you see fit, to maximize your expected patronage. Please do not give in to those who try to force you to do otherwise, for whatever their ill-conceived reasons. E. W. Sanders Tampa, Florida P.S. I think you have great stores, and great people working in them! | |
| Cynthia | 12/12/11 |
| Thank you Lowe’s, for pulling your advertising from TLC’s latest disgusting propaganda programming, the All American Muslim. I had made a note of which corporations were sponsoring this offensive show – before permanently programming TLC off of my channel line-up. I have no intention of ever giving these businesses any of my money. However, Lowe’s, in support of your decision I will be shopping at your stores instead of Home Depot or OSH. Merry Christmas. | |
| Wendy Young | 12/12/11 |
| I love Lowes!! Wonderful products and the BEST employees!! A Great All American store! Thank you Lowes and God Bless and God Bless Americaa!! | |
| Chuck | 12/12/11 |
| I don't know all the details of Lowes decision on this issue, but commend them for taking a stand against a religeon that is contentious, misogynist and a major threat to this country. If one has doubts about this, read scholars like Bernard Lewis or Samuel P. Huntington. Also, look up the definition of Taqiyya. It allows them to lie and/or say anything in the perpetuation of Islam. I am very skeptical of these feel-good TV shows that are springiing up. Also, Lowes, I own apartments and warehouses and my maintenance people use your stores, not Home Depot. Please don't capitulate on this issue. | |
| Emily Lewis | 12/12/11 |
| If you are upset with Lowe's pulling their advertising from the AMERICAN MUSLUM TV show, because of some hate filled religious group in FLORIDA called, "The Florida Family Association", then please write to the CEO of Lowe's and tell him to stop promoting "RELIGIOUS HATRED" in AMERICA! And, that you will not be shopping at Lowe's anymore! I & my husband will NEVER spend another dime at Lowe's, and I'm am closing our credit card accounts, also. My husband is a building contractor, so they are going to lose thousands just on us. Write the CEO of "Blowe's" His name is, ROBERT NIBLOCK, 401 Elkin Highway, North Wilkesboro, NC 28659. And tell him, there is no place in America for... RELIGIOUS, RIGHT WING FASCISM.... By the way, I'm an Irish American. | |
| jodie waller | 12/12/11 |
| A BIG Thank you to Lowes for taking a stand against the American Muslim show. Jesus came at Christmas time for all peoples....those who believe in the Father, the Son, and the Holy Spirit. Don't be deceived America....the Muslim faith is NOT what American was founded on ...it was a Christian faith and still is... | |
| Jim De Boer | 12/12/11 |
| Lowe's has done a great job as a home improvement store for years. This recent fervor over the pulling of the advertisement is a joke. They reacted as a business and decided the negative attention for sponsoring this series was against the message they wanted to portray. This is what capitalism is all about folks. You don't like it, fine. You don't want to shop at Lowe's as punishment? Fine. THat is your decision. However, to come on and say that it is 'Anti American', religious bigotry, or any other slanderous language is ridiculous. For a sitting Senator from Michigan to accuse this is poor by example and nothing but posturing in a political manner. For a Senator from California to insist on an apology AND to insist they put their ads back on TV is illegal. That is Lowe's choice. They don't have to advertise anything if they do not desire to do so. Yet, hot air filled politically correct windbags feel they should stand up for this "injustice". I for one will direct MORE business for Lowe's as they stand for what I believe is correct and just. Finally, to be just perfectly clear and to set things straight: Muslim religion MUST stand for itself whenever EXTREMISTS perform despicable acts in the name of the Muslim Religion or the Muslim God. Until this is the normal, and everyone in this wonderful country can relate to that, your religion IS a religion of hate. When these awful acts of terrorism are performed, the Muslim religious figures in the US should be pounding on the door of every media outlet to proclaim what they did was a perversion of a peaceful religion and that no such personnel in his/her religious umbrella would ever perform such a heinous crime. A religion that does not openly preach against such evil is essentially condoning the events that they are associated with. So many acts of aggression with thousands of innocents killed were orchestrated by Muslim Extremists, not Christian Extremists, not Buddhist Extremists, or Mormon Extremists. If you do not like being lumped in to such a group, then distinguish yourself from them. If you do not do so, then you are part of the issue. Many links have been made between so-called peaceful mosques and the extremists, providing safe haven and financial support. Where are you to decry against their efforts? Until the distinction is made, you will be discriminated against daily. Lowe's isn't even discriminating against them. They are only exercising their right as an American corporation to choose what shows to sponsor and what shows not to sponsor. | |
| W Love | 12/12/11 |
| Your decision to pull your adds do NOT disturbe me at all. I will continue to purchase from your store. Although I do not agreee with all of your decisions, I do respect your decision. | |
| Nancy | 12/12/11 |
| Mr. Niblock ~ You did exactly the RIGHT thing by pulling your ads from the Muslim show. I've seen the show and it is propaganda to the extreme. Everyone I know loves your store and we will be giving LOTS of Lowe's gift cards to our friends and family this year for Christmas. To all the naysayers out there - WISE UP PEOPLE AND DON'T BE NAIVE!!! Thank you Mr. Niblock for standing up for America!!! | |
| kathyg | 12/12/11 |
| I think Lowe's did the correct thing by pulling their ads off this show. I will support Lowe's even more and encourage all my friends to do the same. It is about time we stand up. I for one am sick of the muslim culture being stuffed down our throats. I would rather boycott the network that is airing this kind of junk. Stand strong Lowe's. You did the right thing. Don't let the few un-Americans pressure you to support something you know is wrong. I WILL SHOP AT LOWE'S MORE NOW MORE THAN EVER SO DON'T CAVE ON THIS ISSUE. | |
| Sue Stanford | 12/12/11 |
| I enjoy shopping at Lowes and will continue to do so. I will also advise all of my friends and family to do the same. I support their reason for pulling the ad 100%. I will not go to their competitors and will ONLY go to Lowes because of what they did. Lowes you have a loyal customer for life. | |
| Sandie | 12/12/11 |
| I applaud Lowe's decision to pull their ad from the series Muslim in America. Fortunately we are a country with enough freedom left that companyies can choose to advertise where they will. Unfortunely it seems post 9/11 America has forgotten what we promised never to forget. Some of us haven't! | |
| C.Pass | 12/12/11 |
| Thank you Lowe's for being a GREAT and TRUE American. Thank you for pulling your ad dollars from that horrible show. "American" Muslim. A show that slaps true Americans acreoo the face. Thank you again! | |
| Mark Nixon | 12/12/11 |
| This would have been a 5 star rating, except for the thoroughly botched job Lowe's did on the Muslim TV show ads. You are a great company with great company service. But the folks who made the decision to pull the ads ought to be taken to task. I'm a Christian, and this action was offensive to me, not to mention the millions of honest, hard-working, loyal American Muslims. My advice to Lowe's: Admit your mistake, apologize, and promise you will re-examine how this great company caved to bigotry. | |
| David H. | 12/12/11 |
| Dear Lowe's, Excellent decision; Not only do I support and applaud your decision to pull advertising from the show "All-American Muslim", but I thank you as well. Thank you for being a strong, principled corporation. Doing what is right is rarely popular these days, as relativism and political-correctness have stifled many worthwhile decisions elsewhere. Thank you for seeing through the facade; please hold firmly with yoru decision and know full well many of us are with you. Already a Lowe's customer, I will increase my business with you, and deeply encourage peers and family to do the same. Many who will scoff at the decision to pull advertising on such a show are the same who resort to name-calling and hurl hollow threats. They are fringe elements and simply wish to be louder and angrier than those with whom they disagree. Stand your ground; and know we are standing with you. | |
| Christopher Walker | 12/12/11 |
| Lowes, DO NOT cave to the pressure from such a silly asenator as ted lieu. He has no idea what he is saying. What is preached and what is done is two different things. The koran preaches peace but the followers do not follow that preaching, even the moderates. If you change from from being a muslim to a Christian then you are marked for death. If a woman is raped then she is subject to being stoned to death. This is happening right now. I have not found that in today's Christian or any other religion. Lowes has the right to advbertise on any program they wish or to pull advertising from any program for any reason they want. Now since ted lieu wants you to keep advertising on american muslim show then sue him for the costgs of the advertising and any losses occured by Lowes for his actions. | |
| Jennifer Stewart | 12/12/11 |
| I support your dropping advertising during American Muslim. Its your advertising dollar and you should be able to spend it where you feel it does the most good and certainly not spend it someplace that might cause you harm. I am appalled that some state senator thinks he is going to "pass legislation" with regards to this situation. What does he think he is going to do, pass a law that a business cant decide where to invest its money?? This is political correctness that is out of control! This is now a much more important battle than it started out to be. Please be steadfast in your decision for all of us someone has to stand up and say we wont run scared every time someone wrongly cries racism. I think you made the right decision anyway, just can't imagine who thought it was a good idea to advertise during this show to begin with! Not racism, just common sense. Not every negative feeling about a person of color or even a group is racism. | |
| Harold Priest | 12/12/11 |
| I can't thank you enough for pulling your add from that muslim tv show. It IS all propaganda to lull America to sleep about the true intentions of the followers of the Quran. It teaches that if any non- muslim will not convert, they must die. I used to shop all the home improvement stores. However, because of your decision to pull the add, I am now a LOYAL Lowes shopper! | |
| Pat | 12/12/11 |
| Lowes I will never boycott a store but I will send them my opinion. I feel that you have the right to stop your comercials for any show that you wish to. We do live in America and we have the right to go to a store or not, watch a show or not, and advertise on a show or not. My objection with this show is that it is trying to use it as a form of propaganda. In that there is a current anti-Christian feeling in media these days and you would never see an "All American Christian" show or Jew, Hindu, or Buddhist, so I have to ask, why are they pushing "this show". I have my own reasons for not liking this religion and it has more to do with womens rights and control of them, plus I think it is a religion of hate and not acceptance.So I say to you Lowes, do what you feel you must and stick to your own beliefs. | |
| Jim Watson | 12/12/11 |
| Lowes, I thank you for your decision to pull your advertising from All American Muslim. It seems people have forgotten that Americans, and American businesses, have the freedom to choose where they spend their money. Some would have us belive that choosing not to spend money on their particular cause makes one a hater. I disagree. I have a choice as to where I spend my money and I will spend it at Lowes even though Home Depot is only one mile away. Please stay the course. There are more people who support your stance than oppose it. I will support you, as best I can, with my wallet. | |
| Gina Marie | 12/12/11 |
| I have been buying exclusively from Lowe's for the past 3 years and boycotting Home Depot for their heavy involvement in gay advocacy. I applaud your advertising pulling from the show "American Muslims". It only confirms my decision to buy from your company and we will continue to do so. We have a whole group of church member friends who are supporting Lowe's instead of Home Depot. We are proud of your stand. Yes, you may receive some criticism and dislike, but I am sure you will find that even more support will come your way as we make it known that you were willing to take a stand for the values and rights this country holds so dear! | |
| G. hulkovs | 12/12/11 |
| Really?! You caved in to hate-mongering Christian extremists by removing a show that was more All-American than the complainers. Shame on you! Not goung to shop Lowes--and I'll be tuning into the show more often! | |
| Thomas Hendrix | 12/12/11 |
| Dear Sirs, I believe you have every right to spend your advertising dollar where you see fit. This is you right as an American. I will continue to shop your stores for my home improvement needs. Thank You. | |
| AN AMERICAN | 12/12/11 |
| RE: PULLING ADVERTISING. GOOD FOR YOU, APPARENTLY EVERYONE FORGETS 9/11 OR DIDN'T LOSE SOMEONE THEY LOVED THEN. WHY IS IT SUPPOSE TO BE "KEEP THE MINORITY HAPPY SO THEY DON'T BOMB US" OR EVERY AMERICAN HAS TO CHANGE TO SUIT SOMEONE WHO WANTS TO KEEP A DIFFERENT COUNTRIES LIFESTYLE??? AND KEEP THE SIGNS IN ENGLISH, THIS IS THE UNITED STATES OF AMERICA, IF YOU LIVE HERE, BE AN AMERICAN, NOT A FOREIGNER. OUR FOREFATHERS SAW AND WELCOMED MANY PEOPLE AND THEY ALL APPRECIATED AND LOVED AMERICA, WE WELCOME ANYONE WHO WANTS TO LIVE, TALK, DRESS,AND ACT AMERICAN. IF YOUR COUNTRY IS SO GREAT, STAY THERE! | |
| Mary Shier | 12/12/11 |
| Shame on you, you have just lost a loyal customer. I have shopped at your store exclusively. You have cow-towed to an extremist religious group. They "DO NOT" speak for me!! I am a Catholic women who believes in all religions are part of America. Shame, shame, Lowes, you know your name. You folks, should rethink your position before you let one crazy religious group do your store harm. You will lose a lot of customers if you cow-tow to one group of CRAZY people. Mary | |
| Keith former customer | 12/12/11 |
| As a stock holder and (now former) customer I'm appalled that Lowes cancelled a show about Muslim Americans due to "dozens" of complaints. I will NEVER shop alt Lowes, will retun all of my re net purchases for refunds and voice my con Ernst at the next Stockholm meeting. This is America, the land of religious freedom, the country my family fought in wars to protect. RACISTS!!!! | |
| M. G | 12/12/11 |
| Thank you for pulling your ads for this 'American Muslim' show. If this show were 'American Jew' or 'American Christian' everybody would be screaming about that. Those words American and Muslim are an oxymoron as Muslims are Muslims are first. It was an act of bravery because you will get flack from all the bleeding hearts who want to make everybody equal when they are not. Muslims do not have equal values and have been our enemy since Thomas Jefferson refused to pay them ransom and sent Marines to Tripoli. Apparently nobody reads the Quran before posting. Muslims think all sorts of evils are just fine. Do some research. This action will make us go to Lowe's more, not less. Thanks for having a backbone in a very silly climate. My son is a dead Marine and yes, we have one of those folded flags in his old bedroom. The show is an insult and all those for it should be ashamed. | |
| Hans Vandegraaf | 12/12/11 |
| The rating should have been a FAT ZERO,cowards!,meekly giving in to these evil bigots.I thought that the TLC show was interesting&informative and certainly not PROPAGANDA. Henceforth will shun Lowes to the max!.My washer&dryer will need replacing soon,but I'll head for SEARS,you can count on that and I'll check out Home Depot too | |
| Jeannine | 12/12/11 |
| By folding to the pressure of the Florida "Family" Association you have lost me, my husband, and whoever I can get to listen to me to not shop your store in the future. What you did buys into the bigotry and racism of those small minded people. There is no way you will receive another cent from me and my family. You should be ashamed. | |
| Laney | 12/12/11 |
| I fully support your right to pull advertising from the show Muslim in America. A congressman has no business telling a company to apologize to anyone. And Lowe's has every right to advertise or not advertise as they see fit. I will continue to shop in your stores. | |
| Anti America-Hater | 12/12/11 |
| The Muslim show on TV is an affront to my dignity, patriotism, and intelligence. Thank you for pulling your ads from that show. NO ONE can tell a company how, where, what audience and how much to spend in advertising. The Muslims are inserting their biased ways into OUR country. This is NOT their country. They want to take our laws and use them against us to promote their ways. The show is sickening to watch - two occasions, maybe 5 minutes tops. You will loose my purchasing dollars if you continue advertising on that program. Personally, the program needs to be taken off the air. Despicable. | |
| Cindy | 12/12/11 |
| Kudos to your company for pulling the ads on the American Muslim Show. It amazes me so many are willing to continue to give Muslims the benefit of the doubt when they as a group either are silent about the violence of their brethren or cheer on violence against other religious groups (there was cheering in U.S. Muslim communties on 9/11--it was captured on video). In every country that has welcomed Muslims, there have been problems. Muslims do not wish to peacefully coexist. To the contrary, they can exist peaceably with other religions only to the extent they do not follow their own holy books' dictates. Already, in some cities in the U.S. it is not safe b/c of the Muslims----I'm looking at you Dearborn, MI. Some Americans have b/c so open minded their brains have fallen out. Wake up, people. If a religion's own holy men tell you they plan to kill or subjugate people of other religions, we should believe them and act accordingly. We should not be trying to put an American face on a decidedly un-American way of life. Lowes did the right thing. | |
| 5th Generation American...Standing for Something | 12/12/11 |
| Lowe's...I love your store and I love it even more now that you have stood up for what is right. I think that it was GREAT that you pulled your ad's from the show "All American Muslim". I think the show stinks and I really dont want to promote a religion that kills so many people. There's always the option to go back to the country and religion you hold so dear. America does stand for freedom of speech and religion but don't spit in the face of the country that you call home. Putting a mosc in the very spot that all those people lost their lives is crossing the line. Do we "Americans" not have a line anymore. Do we have the attitude "anything goes" here? Would that happen anywhere else in this world. Are we suppose to be so considerate that we can't stand for anything anymore? Ridiculous. | |
| JOM | 12/12/11 |
| How come there was never a show about the "American Protestant", the "American Jew" or the American Catholic? I, for one, am pleased to see Lowe’s stop their advertising on the American Muslim. Its about time we recognize where we are headed with all of our Political Correctness. When was the last time anyone heard of a Protestant suicide bomber or Lutheran jihad? As for the California Sen. Ted Lieu reaction to the issue……he’s simply pandering for votes and publicity but this is a normal political approach | |
| Robin | 12/12/11 |
| I just read an article from One News Now regarding Lowes decision to pull its advertising from the show All-American Muslim. I agree with Lowes decision. In my opinion, stores such as Lowes, Macy's, Home Depot, Wal-Mart, etc. should not get involved with the sociopolitical aspects of our nation and should focus on providing quality products and service. It's humorous at best that a So. Cal. Dem., looking to make a name for himself, gets bent over a show about Michigan Muslim residents. If Lowes hadn't paid an ounce of attention to the show in the first place, one has to wonder where else the poor Senator would have gone to achieve a similar boost to his career? Perhaps Macy's peek-a-boo or transgender dressing room policy? Ah, but that wouldn't fit the California societal mindset, would it? So....Lowes: From this consumer's standpoint, good products most of the time; good service some of the time. I gave 5 stars for the simple fact that no one beats Lowes for clean restrooms! Otherwise, they're just like every other company offering similar products and services. They could do worse, they could do better. Here in America, however, it's their right to spend their advertising dollars on whatever they please just as it's our right to shop Lowes or any other store. Stand firm Lowes...FOCUS! I shop at all stores, not just Lowes. | |
| Amanda | 12/12/11 |
| I am very disappointed with your decision to pull your ads from the TLC's "All American Muslim." You have given strength to bigotry and ugliness that is all around us in our world today. As a result I will not be shopping at your stores for my home care needs. I will also be advising my friends, family and co workers to do the same. This saddens me on a personal level as I have spent quite a bit of money with you over the last three years as a first time home owner, and have historically enjoyed your products and customer service. Now I must find a new location for my current and future home care and gardening needs. It was a wonderful relationship while it lasted, but I cannot support a company that supports bigotry. | |
| Sara Barett | 12/12/11 |
| Congradulations for having the courage to stand up for America and not support a program that sugar coats the truth!!!!!!Stand strong, there are so many people supporting you and your bravery to not cave into the extremists. | |
| Penny Patterson | 12/12/11 |
| I love my Lowe's in Palestine, TX. The customer service could improve, but everyone is very polite and want to assist you. I was glad to hear that they pulled their ads from the show "American Muslim" which is nothing, but propaganda. Thank you Lowe's you have my business as I don't do business with Home Depot. | |
| Dr. K | 12/12/11 |
| I am a proud American Muslim that has lived here in the states since 1979, I am deeply sadened that those racial and hatred thoughts of a true radical organization (the Florida Family Association) can change the advertising views of a corporation such as Lowe's. I am a doctor practicing in California, I don't treat religion I daily treat human beings, and that's what we all are. This is truley a step backwards in this country's progess forward. I was raised in Florida growing and truly understand the redneck mentality of some people but for a corporate company to affect it's advertising to please some inbred with absolutely zero sense of any educated intelligence is absurd. Good Luck Lowe's I will no longer shop there and believe that I will send the message along. | |
| Bunny Stevens | 12/12/11 |
| I am in total support of this company cancelling advertising during the American Muslim show. Doesn't anyone get that this is America and we are all in a position of power in making our own decisions. Some people would take that away from all of us if they could. Trust me, this show isn't to "help" non-Muslims understand -- it is to get us all used to their way of doing things. No thanks! | |
| T Suiter | 12/12/11 |
| Thank you Lowes. I stand by your decision to cancel your support of the "American Muslim" television show. I further encourage Lowe's not to succumb to the threats by an tiny fraction of "irritated" people who obviously know nothing about business or advertising. Obviously, the advertising dollars invested into this failing pilot simply were not paying off or it would be continued. How DARE they attempt to pressure Lowe's who employs thousands of citizens of ALL faiths to invest in a propaganda stunt attempting to somehow glorify the Muslim religion. The people who are so upset about Lowe's not continuing to fund this show, should quit complaining, and invest their own money into it if they feel so strongly. I appreciate you holding the line on this one and keeping prices low by invest your money wisely. Thank you, and Merry Christmas! T. Suiter | |
| R. Williams | 12/12/11 |
| Thanks for having the guts to pull your advertising from the American Muslim. You are being criticized (unfairly) for promoting hate, but I can see the hatred in the emails of all those that oppose your decision. Thanks for not bowing to political correctness and standing for your principles. I applaud you. | |
| J Smith | 12/12/11 |
| I am glad you pulled your ads, you are a true American company. God Bless America | |
| momma star | 12/12/11 |
| I am very happy with the customer support I get at the Lowes in Columbus, Ohio. I am also very supportive of your choice to stand behind your decision to pull your adds from the american muslim show on TLC. | |
| Sue Stanford | 12/12/11 |
| What happened to fair and balanced reporting. I see all kinds of blogs on here bashing Lowes for pulling their ad but the one I submitted supporting it was omitted. Thank you for respecting my freedom of speech!!!!!!!!!!!! | |
| Linda Epifano | 12/12/11 |
| Shame on you! You are a ignorant corporation that is cowardly caving in to the "real" scary sector of America, the right wing conservative extremists. I will never shop at your store again. And I am not a Muslim. I am the mother of a Marine that fought in Iraq to try and protect all religious freedoms here and abroad. But you can't fix stupid and you fall into that category. | |
| MG | 12/12/11 |
| ABSOLUTELY SHAMEFUL THAT LOWES WOULD PULL ADVERTISING FROM A MILD REALITY SHOW THAT SEEKS TO REDUCE STEREOTYPES and reduce absurd, unfounded fears about someone based on religion. Lowes would be better served by not advertising on a show like Jersey shore which reinforces stereotypes. I am now going to boycott the store which is less than 1 mile from my home and which I frequently used. | |
| Alison Watters | 12/12/11 |
| Shame, shame, shame on you Lowes for pulling your ads from the Muslim show! I can only deduce that you don't believe in our Constitution and freedom of religion. Wow I never thought I would live to see this day. I will never shop at you stores again. | |
| William Wittelsberger | 12/12/11 |
| For many years I have been a devoted customer of Lowes. However, because your company has stopped advertising on TLC's "All-American Muslim", I will no longer shop at Lowes ever again. I know this won't hurt you very much. I do sincerley hope that millions of others like myself will also refrain from purchasing products at Lowes stores. | |
| Julie | 12/12/11 |
| I fully agree with the choice of Lowe's to drop advertising for All American Muslim. I assume TLC was trying to educate us about Islam and the Muslim culture, and they failed miserably. First off, the poor woman who is trying to open a nightclub! Everyone is against her for trying to start a legitimate business! Maybe her family should back off or try and support her. Was America not built by small business owners? Second of all, the Deerborn football team practicing from 10pm to 5am, does Deerborn not have curfew laws? Allowing those young athletes to play a football game without being able to drink water is absurd! If one of those kids collapsed of dehydration, would TLC have filmed that as well? Thirdly, (and thank goodness Lowe's isn't a pet store) Jeff and Shadia gave up Jeff's 16yr old beagle! This poor guy converted to Islam because it is improper or not allowed for a female Muslim to marry a Christian. He and his family embraced the Muslim culture! Isn't it religious intolerance for a family to not allow their daughter to marry a Christian! Jeff embraced a whole new culture for Shadia. She said her allergies were the issue, well deal with it, marriage is about compromise. Furthermore,the show made it very clear that Muslims were not dog friendly and that they are looked upon as unclean! Watching Jeff in tears leaving his best friend of 16 years, broke my heart! Did God not create dogs? Did Shadia not know Jeff had a dog when she married him? I am glad Lowe's dropped the show, I would not want to be affiliated with these individuals either! | |
| fed up | 12/12/11 |
| Only good experience with Lowes. The 10% military discount is given in appreciation of the men & women who risked their lives for YOU. If you had your butt shot at overseas, protecting a bunch of loud mouthed, ignorant, politically correct people with brain freeze, you should have a discount. A lot of people were drafted or volunteered and did NOT head for Canada. Their consolation prize for doing the honorable and legally required "duty" was to go to Vietnam! AREN'T YOU JEALOUS? As for "Muslims in America",companies have the right to advertise on any shows they choose. I believe terrorists are mentally sick & disgusting, the worst of them are those "born in the USA". Why would Americans join terrorist groups? Once, we would say they were nuts or their head wasn't screwed on straight. Now some would say they were misguided or some other lame excuse since nobody is responsible for their own actions. Thank you Lowes for the 10% discount!! Remember, 1. The USA was founded as a CHRISTIAN NATION 2. Don't believe everything you see on TV 3.Think for yourself 4. Not everybody is loveable. | |
| Freedom Reins | 12/12/11 |
| As an officer in the United States Air Force I applaud Lowe's actions when they pulled their adds from the islamic propaganda show "All American Mulsim" (which by the way is an oxymoron). While I do not shop at Lowe's I will make an attempt to shop there now to support their right to pull their advertising adds from running along side the enemy propaganda machine. | |
| Nancy from WY | 12/12/11 |
| My rating of poor is related to the chains lack of civil responsibility and political decision to pull advertisement on TLC due to bigotry. This is America. Real tired of corporate arrogance, greed and right wing fear mongering toward a minority group. Will not buy from Lowe's and encourage all my friends to shop anywhere else. We vote w/our pocketbooks. Who needs em...perhaps a fascist country would be a better fit to peddle fundamentalist hate...America has no place for it. WWII was fought and won to end Nazi methodologies and this has got to stop, now! Play your political games somewhere else. *Just read some other reviews...good Lord, does Lowe's do anything right? "Pathetic, greedy, poor employer, shoddy crap, shoddy service" to quote a few. How are these yo yo's in business? F em. | |
| Ken Stewart | 12/12/11 |
| I fully support your decision to pull advertising from the American Muslin reality show. It takes a lot of courage to be right when it is not politically correct. Lowe's is my favorite home improvement store and even though it is not the closest to my home, I will only be shopping there in the future. Ken Stewart | |
| Bill Craig | 12/12/11 |
| As an Evangelical Christian I will say my piece about the program pertaining to the Muslim community. First, a Christian is not to hate anybody and I do not know one who does. However, we do get upset whenever a company promotes something that is not right. I think it is fine to show Muslims culture/law if it is done correctly. Most Muslims just want to live their lives in peace like the rest of us. BUT, there is a religion involved whose background, history, and religious writings do not promote peace and 'get along with everybody' EX: Middle East and different groups within IRAQ and IRAN. Religious freedom is not tolerated in most Muslim dominated countries. Christians cannot openly worship in Saudia Arabia, Iran, or most Muslim dominated countries,,there may be a few. Read the news about what happens to Christians in that part of the world. It is good to learn about other cultures and show TV shows about them. I would believe there were some very good people shown in the program. BUT, one must also include all the truth (good and bad)about those cultures that have a history of violence. The bad in Muslim culture/law must be exposed and not covered over. SO, Lowes did good to stop sponsoring a program that did not present all the truths that needed to be told. Lastly, I ask everyone to try and learn each other and become friends, thanks. | |
| Eric | 12/12/11 |
| Way to go for supporting a fringe hate group which represents the bottom feeders of American society. I can get just as good home repair materials from home depot or wal-mart and will take my business there, at least I know all people are welcome there. Unless you fire the people who made this retarded decision and make a public apology;I or my friends, family, and neighbors will never shop at Lowes again. | |
| Stan | 12/12/11 |
| Way to go .... You have to do what you think is right. Do you think you would have been as harshly criticized if Lowes would had pulled their ads from a christian show. Not likely, and everyone knows it! I will continue to support Lowes, as I always have. Freedom is a choice...and you are entitled to that choice, not everyone will like it, no matter what that choice is!! | |
| EZ Levens | 12/12/11 |
| Thank you for not supporting an obvious attempt to spread a false impression that Islam and American values can magically co-exist. Islam is a global theocracy with one goal. Global domination, which means America must submit to or die according to the quran.Personally I haven't shopped at Lowes much, but from now on I will shop there instead of The Home Depot. And as far as the racist claims.......isn't it funny that Muslims call Christians extreme racist for wanting to preserve our way of life but its not a problem for Muslims to saw off the heads of our solders on TV,kill their relatives for honor should they choose to leave Islam and now Muslim Cleric's are Warning that Cucumbers are Too Sexy for Women. So thank you Lowes for supporting the values of this nation as opposed to the values of the nation of Islam. | |
| John Campbell | 12/13/11 |
| I won't be shopping Lowe's any more. I don't watch TV at all, let alone that reality Muslim TV show, but I oppose racism and sheep-like behavior. Lowe's, you are pathetic, un-American, and stink. | |
| Karen Cox | 12/13/11 |
| Dear Lowes, I do hope you read all of these comments. I am a Christian who lives in Oklahoma. I consider myself a middle of the road person, and I am astounded you chickened out on your advertising of All American Muslim. Really? Muslims are a huge part of American society, and live just about everywhere in the United States. They are as law abiding and honorable as any other group in our wonderful United States. Our country was founded on freedom of religion and diversity. Yet, as a major corporation in our country you have pulled your advertising of this fascinating show that depicts a portion of our society. Well, let me tell you, had you done this to another segment of society, you would likely have been stoned. This group is being stereotyped and it is ridiculous. Just because a group that has a bit of clout complained. Well, there are other groups out there, and people as well that will complain about this ridiculous decision. Once you make a decision you should take a stand, and stick with it. Perhaps someone will cancel your advertising, since your organization is wishy washy and weak. I am going to the competition, after years at your store. ByeBye. | |
| Steve | 12/13/11 |
| While I have been in business for 38 years,,I have made a point to drive PAST your store due to the support of illegals by your company!! I have always driven the extra 6 miles to get to Menards!! However,That will now change !! THANK YOU for removing your adds supporting a tv show "PRAISING" those who would kill all americans, and destroy out country! The LIBERALISM and political correctness in this country are destroying our nation!! Your next step should be to remove the signs in spanish in your stores! THANK AGAIN!!!! | |
| Marilyn Duncan | 12/13/11 |
| I'm so disappointed in and embarrassed for your company. All-American Muslim is a show that's meant to foster understanding of people who are different, and the first time some bigoted little peckerwoods pop their ugly beaks up and start squawking you actually validate them. Those nasty little people are to Christianity what the 9/11 terrorists are to Islam: our worst face, twisted by hatred. Places like Lowes should be helping people build their American dream, not pulling the welcome mat out from under them. How did your Muslim employees feel about that, btw? | |
| Cyndi016 | 12/13/11 |
| I applaud you for pulling your ads from the reality show. A review below called it cowardice but I couldn't disagree more. What a brave act in today's "go along with society". I have always preferred Lowes but now will shop there exclusively. Thank you for standing up for values so important. For the ones that disagree, they are simply ignorant to the values and beliefs our country was based on. To these ignorant people,Please feel free to find another country that shares your beliefs and stop complaining about this one!In our wonderful country that is one of your rights. On another note, I cant believe some of the petty complaints people post on here. One of the most absurd is the "I'm a professional person and very intellangent" gentleman who applied for 3 different positions in 2 months and didn't get hired. ..."I didn't have no experience in that field'.."One week later I had anouther interview"..."I have a very clean background, I also go to college for Criminal Justice. That right there shows you that I got a clean record since I get Government Financial Aid and Loans to go to school."(Anybody who has ever received a student loan knows the only criteria for getting one is that you have never defaulted on one in the past) Sir, your letter speaks for itself. | |
| Daerlne Bach | 12/13/11 |
| I support pulling of the Ad. I love shopping at Lowe's. You have the right to have Ad's on any show you like. If you pull an Ad so be it. Why does it have to be about A so called religion. I don't see you or other companies putting Ad's for a Christian or Jewish show based show. Matter of fact those would not even be tolerated by the ashiest or Muslim and they would be all over any company that did have an Ad on them. So Best to stay neutral and not support any so called religious based show. Unless of course the owners of a said company are strongly of the same religion. | |
| An American Christian | 12/13/11 |
| I was thrilled to see Lowes pull their advertisement from All American Muslim. How very brave of you. I now will shop only at Lowes and will will do so with pride. For the woman with 500 apartments who will now only shop at Home Depot, I say great, please pay those over inflated prices so you have to raise your rent and people wont be able to afford your rates in today's economic hardship. Then you will go under and maybe move back to a country that shares your views. America IS a country based on religious freedom...Christian religion. Curious why you gave Lowes 5 stars.....just saying | |
| Roger | 12/13/11 |
| I spend over $600.00 every year on plants and hardware items. About half is spent at Lowes. If I am remoldeling the amount is much higher. I appreciate your pulling support for a muslim show. Every place in the world that has a large number of muslims has confusion, misery, murder of innocents and violence. I PROMISE THAT I WILL GO TO LOWES FIRST FROM NOW ON AND I WILL INCREASE MY SPENDING AT LOWES FROM 50% TO CLOSER TO 90% Your prices are always competitive and now YOU HAVE MADE A FAMILY STATEMENT please, don't give in to the muslims. | |
| MW | 12/13/11 |
| >>Easy there Jennifer Long: "You certainly live up to YOUR stereotype...addle brained Christian racist southerners." It is difficult to take someone's comment about stereotypes if they too stereotype. Be careful not to estrange those who would be on your side, no matter where they are from. I live in the South and I plan to write Lowes a letter stating my disapproval of their actions. Also, I will not shop there until they issue a public apology. | |
| A Disgrace to Democracy | 12/13/11 |
| I am disgusted with Lowes. I will never shop there again. The removal of their advertisement from All-American Muslim is an example of discrimination at its best. A company lacking core values, such as religious tolerance for others, will never get receive a dime from me! | |
| Nancy Branch | 12/13/11 |
| Thanks for standing strong and pulling your ad from the Muslim prograsmming. I don't care what your reason was, it is an American right to advertise whereever you please! You, however, made a wise and profitable decision. God Bless The USA! Regards, Nancy Branch | |
| DownriverDem | 12/13/11 |
| Lowes is totally out of it when it comes to what the USA is all about. To cave in to a repub Christian rightie group like they did is so divisive and disgusting. I am not Arab or Muslim, but I am sick and tired of repub Christians re-writing history claiming we are a Christian nation. WE ARE NOT! For Lowes to do what they did just shows how swayed by the sickies and hate mongers they are. I will not shop at Lowes anymore as long as they are going to align themselves with hateful repub Christians like that group in Florida. | |
| Bob | 12/13/11 |
| I have shopped at your stores for many many years now. I have spent hundreds of thousands of dollars to build homes, repair homes, and to enhance my living space. In all that time and all the $s spent I have never had a complaint with management, store personnel, or in any area I can think of. Thanks for the great service, and for providing a teriffic staff of people who are always so helpful. Also, thanks for pulling your ads from the American Muslim program. That was a very prudent decision. It will be very helpful in the long run. | |
| Patrick B. | 12/13/11 |
| I am a General Contractor and have used Lowe's for 20 years now. I was sorry to see the old lumberyard concept go, but they had to compete with Home D...., so I suppose they had no choice. I applaud them taking action and removing their ads from the "Americam Muslim" show. They did the right thing and as a Christian I stand up in agreement.It sickens me to read all these negative reviews from Muslims who are offended by this, they don't even know their own religion.Coming from someone who has studied the koran, the muslim religion is a violent and unforgiving doctrine that allows no one the freedoms that America was founded on.Yes, we have freedom of religion, just like we have freedom of speech. This should allow Lowe's to advertise when and where they please, without complaints from those who do not believe in the very Religion this great country was founded upon.They actually stand up for their beliefs, unlike Home D.... who promotes gay rights and terminates those who open show their Christian beliefs. I no longer shop at HD and Lowe's gets all my business. They are a local(NC) company and still are proud to fly the American flag. I challenge everyone to study the Muslim doctrine in it's entirety and then decide whether you feel that it is right to belong to a religion that says that there religion is the only acceptable one and if you do not comply then you are an infidel and should be put to death.Great job Lowe's for standing up for our home and country! | |
| Mrs Carmen T. Spiegel | 12/13/11 |
| Stick to your guns, Lowe's. That Islamic, communist, propaganda show is nothing more than that. Bravo Lowe's and stand tall. Lived among these hateful people, who are not tolerant of any other race, religion, etc. Lived in France for 8 years, and they burned our flag and danced in the streets in France the day of and the day after 9/11. They sneered and grinned with hate at me and told me that my country is doomed. Do not let idiots like Russell Simmons and the Hollywood commies beat you down. God Bless America and freedom of business in the private sector. What ever they are selling on this show is nothing but window dressing. They came here to destroy this country from within. One is already in the White House. | |
| Don Crosswhite | 12/13/11 |
| I have a been a steady and loyal customer since 1995. as well as my eniter adult family. I am a former marine, at the age now of 76, and never have I experinced such bigorty and stupidness than from Lowe's for caving into a group of even a more hateful enity, givng an intelligent documentary on american citizens for christ sake! Until I read publicly or on the TV, my family and I will never, and that means never, cross the threshold into a Lowe's store again! Right down the road from our local is Home Depot, and for just a few blocks drive, it will give me great pleasure knowing that at least the one of the most hateful and bigotry inclined company in American will not ever see my hard earned momey again! | |
| richie A | 12/13/11 |
| I am proud American when I learned about your action toward the American Muslim which I have advised my builder for home construction we to return all the construction materials we have bought from you store and suspend further purchase which so far total about $36,000 I know this doesn't mean much to you but surely the Home Depot would love to have us buy it from them. | |
| Babs | 12/13/11 |
| I want to thank Lowes for daring to stand up to the unrelenting pressure of the Islamic supporters in our country. I've made it my business to read everything I could get my hands on about Islam since 911. Anyone who puts out any effort at all to find out can see this is not a religion but a political way of life which is inconsistent with American values. A blogger on Free Republic put it perfectly. “A group of people hate your way of life. Their core beliefs revolve around cheating you, lying to you, and even killing you if you don't agree with them. They voluntarily come into your country and demand that you alter your system to accommodate them. They spew the most vile hate speech imaginable. And you are the bigot?” It is becoming dangerous in our country to use our First Amendment right to say or question anything about Islam. The attacks on Lowes is proof of that. | |
| Diane and Peter Voigt | 12/13/11 |
| We will never shop at Lowe's again. For you to fold and withdraw your advertising for American Muslim is cowardly and disgusting. To submit to the demands of a small, fundamentalist group who would paint all Muslims with the same brush is stupid. Fundamentalist Christians are no better than Fundamentalist Muslims since both are totally driven by hate and bigotry. We have both Home Depot and Lowe's in our area and have given preference to Lowe's in the past. Not any more. From now on, we will only shop at Home Depot. We've stopped shopping at Walmart and Target because we were offended by their corporate policies and now Lowe's has joined that list. Too bad. | |
| Lorraine Seaman | 12/13/11 |
| I am incredibly disappointed in your willingness to feed into the worst kind of religious discrimination and fear-mongering. You are certainly free to advertise, or not advertise, as you see fit. I am free to choose to shop at Home Depot. | |
| Leigh Shafer | 12/13/11 |
| Kudos to Lowe's CEO and the rest of the executive board for pulling advertising from "The American Muslim" show - a show designed to promote Islam as being peaceful, when in fact Islam and the Koran both preach that the "unbelievers" must be killed, terrorism is promoted, women are treated as less than second class citizens and in many cases killed to "avenge" sharia law. My home improvement dollars will be spent at Lowe's - | |
| guest | 12/13/11 |
| I have read these complaints and am not sure these are not untrue coments made by PRO Muslim/shows that are trying to flood your mail with complaints. Those of us that appreciate being able to advertise where you want is priceless. I remember when a congressman brought "Goldline" to testify that they were not falsley advertising. The media and democrates boycotted Goldline. Eventually they all looked like fools and Goldline made a lot of money because of it. Hang in there Lowes. | |
| SJV | 12/13/11 |
| I have been traveling past your two largest competitors to shop at your store. I have to travel over 50 miles to buy what I need for my house and also items for our summer vacation location and I'm happy to do so. The folks on the floor are always very helpful and I enjoy the experience there. I also want to congratulate you removing your ads for the current show running on the TLC network, American Muslim. I tried to watch the first broadcast and after a few minutes I had to turn it off. I will not watch a 30 minute commercial and then listen that we are being unfair to that group of people. If your not happy here or you feel like we are picking on you please feel free to go back to your own country and work on changing that homeland. Please don't tell me what I need to do to make you happy! I also plan on contacting TLC and offer my views there. Being a free country that many have died for, I have the option to turn off the channel. | |
| Winston Winebrenner | 12/13/11 |
| I own several buildings and most of my maintenance and repair dollars go to Lowe's, not anymore. Secret corporate political contributions put me on the edge, but now that Lowe's has shown themselves to be bigots, I will be shopping somewhere else. Lowe's excuse about pulling ads from a TLC show because they do not want to be in the middle of a controversial issue is outright lying. Lowe's execs are bigots trying to find an excuse for something they wanted to do in the first place. Who changes their ad buys because a few customers hate Muslims? Would it not be better to just ignore the ignorant and let it blow over? I will not spend another dime at Lowe's. Hello Menards and Home Depot or better yet a locally owned hardware or lumber company. Lowe's represents the worst aspects of America society. | |
| phillip deem | 12/13/11 |
| Your withdrawl of support to ALL AMERICAN MUSLIM tells me you are racist in nature. As much I dislike the Koch bros interests in Home Depot I will shop there and not at Lowes. You will NOT get another penny from me. It is actions like yours that creates disharmony. The right wingers that started this are wrong and therefore LOWES is wrong for bowing to their racism. And finally, some good has come from this, All American Family has sold ALL of it's advertising to Russel Simmons. Apparently LOWES is redundant. Apologies will not be sufficient. Apologies will not hide your racism. | |
| Bonnie Bartley | 12/13/11 |
| Lowes, please know the rude comments made about your store and pulling your ads from the muslim show are TROLLS who are disgruntled because you had the fortitude to stand up for what is right in this country! You are a GREAT STORE and have GREAT EMPLOYEES! I couldn't ask for better SERVICE! Just know that the vast majority of Americans applauds you for what you did when you pulled your ads from that show! We stand behind you and your bottom line will show that in the end! Just wait and see. THANK YOU for being the AMERICAN company you are! You will always have my utmost respect and all of my business (and many millions more)!! Always have, always will. God bless you!!! | |
| Thomas ohlgren | 12/13/11 |
| Wow, I used to be a loyal Lowe's customer until they dropped their support of "American Muslim." I suggest that others boycott them as well until they apologize and reverse this bigoted decision. | |
| | 12/13/11 |
| To think that a corporation as big as yours would cave in to a bigoted, fear-baiting, hate-mongering group such as the Florida Family Association leaves me no other choice than to boycott your business. Furthermore, I will encourage my friends and family to do the same. | |
| Michael Bem | 12/13/11 |
| Lowe's, get some backbone. I'm very disappointed that you backed out of sponsorship of the Muslim reality TV show: that you bowed to right wing nutcase so called Christian. These people are christian innate only. Until I see a change in your behavior I will shop at local hardware or Home Depot. Think about it folks. | |
| Mark A. Kimball | 12/13/11 |
| Did you read that Mia Farrow and Russell Simmons called for a boycott of Lowes for not supporting the "American Muslim" Show? I have an idea, let’s deport Mia Farrow and Russell Simmons to a Muslim country. I am sure Mia would love her new Burqa and being stoned to death for sleeping with Woody Allen. And, Russell Simmons is going to love being forced to pray in the streets several times a day or be put to death as in infidel. Well since we are a Christian Nation (Sorry Barack), lets do things our way. Lets just forgive Mia, Russell and all the Muslims that want to kill us, restrict the building of Christian Churches by order of death or even reading the Bible; buy everything you can from Lowes and encourage Lowes and the rest of our chosen vendors to support Christianity, America and American Made Products When Muslims openly refute Killing Christians, openly support universal respect of Christians, work to arrest Muslim Terrorist and mutually agree to the building of Churches and Mosques in every nation, then and only then will I encourage the support of any Muslim Mosque. Mark Kimball | |
| | 12/13/11 |
| THANK YOU for pulling advertising for the muslim propaganda ~ It made the difference between our entire family continuing to shop at Lowe's and never stepping foot in one of the stores again. You have NO need to apologize to p/c fools, you did the RIGHT thing! | |
| Lydia | 12/13/11 |
| I love Lowe's -- and a BIG THANK YOU for your latest decision to pull the ads from the muslim show. Unless & UNTIL "mainstream" muslims DENOUNCE terrorism & THOSE WHO USE IT, until they RENOUNCE SHARIA & ALL THE UGLINESS IT ENTAILS -- I will continue to speak out against this political IDEOLOGY masquerading as "religion"! As a STAUNCH supporter of HUMAN RIGHTS, WOMEN's RIGHTS, GAY RIGHTS, and ANIMAL RIGHTS -- all of which are SEVERELY ABUSED UNDER ISLAM -- I cannot support the ISLAMIZATION of the West! Thank you LOWE'S for DEFENDING OUR FREEDOMS! THE POWER OF PRIDE! GO USA! | |
| Don Mueller | 12/13/11 |
| I have shopped at lowes for many years but from now on Home Depot will get my business. Why, because I think it was totally wrong that you backed off advertising for the show Muslims in America. This United States was build on freedom, freedom to say what we want, freedom to practice the religion we have faith in. We may not agree with how people express their faith but as an American citizen we have to respect that. I think you will see a backlash from this decision, to let a few right wing fanatics influence your decision is not true american. So sorry but it is no longer the blue box for me it will be the orange one. Don M | |
| Kristin Klamm-Doneen | 12/13/11 |
| I am sickened that Lowes has succomed to pressure by bigots to remove their ads from television space during the All American Muslims show. I teach World Religions at a local college, and I hold a M.A. in Comparative Religion. I can tell you that this type of behavior is so antagonistic and cruel to the majority of wonderful Muslims in our country. I'm ashamed of your behavior, Lowes, and I will not shop from you until you not only put the ads back on but you also issue a clear apology to this community. We'll continue to just wash the dishes by hand for now. | |
| I'll be doing more shopping at Lowe's | 12/13/11 |
| THANK YOU for pulling your ads from the ridiculous "All-American Muslim" show. The poor ratings this show gets more than justifies the decision, since it has lost virtually all the share of viewers it had on the first show and does not even make the top 100 shows of the night! If this family, starring a woman who organizes a fund raising event for a terrorist front group that our Federal Government recognizes as being a terrorist front group, is "All-American" then we should start to worry. I don't think the family portrayed is typical, though, and a lot of my Muslim friends don't either. They don't like the show. I think that your company shows it is well run to not waste ad money on a show nobody cared to watch. Also, I think it's really wrong that Lowe's is singled out when a long list of sponsors did the same. Good for you, I will be sure to shop at Lowe's whenever I need to. | |
| Elizabeth | 12/13/11 |
| I am writing to commend you for pulling your advertising from American Muslim. This is still a free country and you have a right to make decissions that are in the best interest for your company and its reputation. My Family, Friends and myself will shop at Lowes and tell everyone we know of your courageous decision. That show is being put on to deceive the American public into thinking that their ways are compatable with ours. That they are just like us. They are not. The Karan is in complete opposition to our constitution and They would eventually like to replace it with Sheria Law. They are already trying to through our court system. The Muslim community is pouring millions of dollars into desensitizing the American public so they can accomplish their ajenda. | |
| Diane | 12/13/11 |
| Thank you Lowe's for pulling your ads from the phoney, false and lying All American Muslim program. One of the Mulimette stars of the show hold fund raisers for those who are vowed to destroy Christians, Jews and the United States. Their geo-political philosophy that they pretend is a religion should be banned in the United Stats because of its violent intent and its goal to overthrow the United States. Muslims are an enemy of the United States, they should be treated as such. | |
| Kay Farmer | 12/13/11 |
| Thank whoever is responsible for pulling your advertisements for "All American Muslim". I think alot of us have had the Muslim "card" shoved in our face for too long now! This is a very different world we live in now and I believe more caution should be used before backing certain things. I am sure that if people knew all that was going on in the background, they would be very afraid! I will continue to patronize Lowe's and will tell anyone who I know of what I have just written. May Lowe's pass through this dark time and come out victorious! | |
| E. W. | 12/13/11 |
| I have been shopping at Lowes for over 20 years. I am a Christian. I have Muslim friends who are certainly not terrorists and who follow the precepts of the Muslim religion as I follow the precepts of the Christian religion guiding us both to live loving and peaceful lives. As a corporation Lowes may choose to place their advertising dollars where they will. In turn I will choose where to place my home improvement dollars...and Lowes has helped me to narrow that choice. I will not be buying from Lowes and I invite others to quietly withdraw their financial support. | |
| SS | 12/14/11 |
| Dear Lowes, I want to thank you for pulling your ad from TLC due to American mUSLIM. I was born in a mUSLIM country and so were my ancestors. As a Christian, we were and still are being killed and called filthy Christian's. You should see how they treat you in their countries and do not give you any rights. The Christian's, Jews and all other religions that were born in their countries know them very well and they can try to fool other American's but they don't fool us. Thank you for not supporting their agenda to put give more money to Hesbollah's to so in return to kill us. Again, thank you for not being "politically correct". May God bless you and I among everyone I know WILL support you. | |
| Shirley McNeal | 12/14/11 |
| There is a lovely Lowes store here in Henderson, NV that will never get my hard earned money again. While most of Americans are interested in learning about other religions and people, you let a redneck group in Florida tell you what shows to sponsor. Who is running your organization???? At a meeting at my community clubhouse we discussed the decision you've made by not sponsoring this show about Muslims and most of the people attending this meeting will no longer be shopping at Lowes. I am an Episcopalian and am ashamed that in 2011 such ignorant decisions are still being made about one's religion. Go in to any hospital in America and you will see how many Muslim doctors and nurses are on staff, just raising their families in a peaceful way the rest of us are. Speaking of doctors, I wonder how many corporations will fail to sponsor Dr. Oz's show...or is he the token Muslim??? Am actually surprised about your ignorant/dumb decision and we have a lovely Home Depot here in Henderson, NV where my husband and I will shop from now on. | |
| Jim Roberts | 12/14/11 |
| STAND YOUR GROUND LOWES! DO NOT BE BULLIED BY SPECIAL INTEREST GROUPS. THIS IS AMERICA, NOT IRAQ OR AFGANISTAN OR ANY WHERE ELSE. YOU HAVE A RIGHT TO DO AS YOU FEEL THAT IS GOOD FOR YOUR COMPANY. ADVERTISE WHERE YOU WANT WHEN YOU WANT. IF THE MUSLIMS HATE YOU HAVING THIS FREEDOM THEN LET THEM GO TO ANOTHER COUNTRY AND SEE WHERE THEIR COMPLAINTS GET THEM, MANY AMERICANS DIED FOR YOUR RIGHTS AND THEY STILL ARE. GOD BLESS AMERICA | |
| Bill | 12/14/11 |
| Love shopping at Lowe's. Planning to pay off my credit card, cancel it, never step in the store again and do my best to get my friends and neighbors to do the same. Reason: because Lowe's pulled adds on the New American Muslim TLC tv show. I don't have any love for Muslims and probably will never watch the show but programing like this is needed to help with the increasing racisim in my country. This country was founded largely due to religous persicution. For what its worth. I'm a 53 yr old white male who is retired from the US military and now builds houses. Bye bye racists. | |
| Jef Derry | 12/14/11 |
| I am not a Muslim, but I am an AMERICAN, as are the people in the show American Muslim. I have shopped at Lowes for all of my home improvement needs up until now. Let it be known that I will never step a foot into one of your stores and will lobby to everyone I know to NOT by so much as a stick of gum from this un-American corporation. I am investigating now, which tv shows Lowes sponsors and will be writing these networks to tell them that I will not be watching their network until Lowes is no longer a sponsor.. You did this to yourselves and you deserve every single bit of it. You should be ashamed of yourself.. | |
| D Kharsi | 12/14/11 |
| Shame on you Lowe's for pulling advertising due to the beliefs of religious extremists. Muslims in this country tend to be very successful people. They work hard, follow the law and contribute to society. I know plenty of Muslim business owners who will no longer use your stores. I will no longer shop there and will encouraged everyone I know to go elsewhere. This country was founded by people trying to escape religious persecution. Not all Muslims are terrorists, there are extremists in every religion. All of the muslims that I know are very peaceful and live clean lives. Choosing to pull advertising reinforces the misconception that all Muslims are terrible people. Tell that to our 7 year old little girl. | |
| Eric Derhammer | 12/14/11 |
| Thank You Lowes for taking a stand and pulling your backing of the All American Muslem show. Anyone who thinks that it was a cowardly act clearly doesn't understand the meaning of the word. We now live in a country where an individual, group, or corporation that takes a stand for their personal beliefs is berated and called a coward by those who despise the American traditional values that us great. I will continue to shop at Lowes in support of their commitment to their values. Merry Christmas & God Bless ! | |
| george byrne | 12/14/11 |
| i have been a lowes customer for the past 20 years, having regularly visited the store and purchased its products on a weekly basis.However, after the co's recent gutless display of cowardness and pandering to a small group of so-called religious,hate mongers and bigots disguised as Christians, I will never set foot in a lowes store again and I will encourge others to do the same.How narrow minded and hateful can these people be! It make you wander what values they're teaching their childen i.e. hate and avoid anyone who looks different from you!Sounds a lot like the KKK who also cite the Bible as the sourse of their fanatical rantings or the "religious" group who demonstrates at military funerals.What is wrong with the so-called leaders at lowes?I hope you are proud of your support of bigotry.Christians indeed!!!! | |
| Peggy Levison | 12/14/11 |
| Due to your recent cancellation of your advertising for the wonderful and enlightening and educational t.v. program All-American Muslim, I am canceling my support for your store. I will never shop at Lowe's again. You caved to the pressure of ignorant bigots, so let them shop there. The rest of us, True Christians, Jews, Muslims and Atheists will go elsewhere. Then you will see who is the real threat to democracy and capitalism! Peggy Levison | |
| Judith Andreica | 12/14/11 |
| I have always appreciated the high quality products and service at the Lowes in Albuqurque. However, I am very upset that you withdrew your ad from the Muslim show and gave in to intolerance. Apparently you have cast your vote with the "All Muslims are fanatics" crowd. I regret you lack the courage and integrity to stand for educating oneself about different religious groups. I am boycotting Lowes. | |
| | 12/14/11 |
| Lowe's you should stand for the Right and not bow to the wrong. This will destroy our democratic country. Please rethink your strategy, as I have never seen anyone who stands for rightness fall down in a long term. | |
| smtoth | 12/14/11 |
| Now that you've pulled your advertising from American Muslim what's next;strip searches,racial profiling,proof of citizenship? Did I leave something out? How about separate water fountains and restroom facilities? It's a shame you pander to the lowest denominator in our society. I used to prefer Lowes over Home Depot but no more. | |
| Todd W | 12/14/11 |
| Shame on you! Giving in to a bunch of bigoted "christian" idiots! I have found that Fundamentalists Christians are far more dangerous to this country than Muslims ever will be...Timothy McVey-Oklahoma City Bomber, enough said!! Home Depot will be glad to assist me with my needs! | |
| Concerned Proud to be American Citizen | 12/14/11 |
| Shame on you Lowes!! You have lost my business and along with any person that believes in freedom of religion. This beautiful country was built on the fact that anyone can live here peacefully no matter what their religious beliefs are. Your ignorance has given power to the radicals that hate this great nation and what it stands for. Are you that weak that you think a harmless show that depicts normal Americans living normal lives is going to harm us? What you are doing is unconstitutional because you are fearful. The saying ignorance breeds fear is true in your case. Your decision makers should be kicked out of this free land. SHAME ON YOU!!!!! | |
| Robert Davis | 12/14/11 |
| I will only shop at Lowes from now on for my home improvement needs. I totally back Lowe's right to spend their advertisement dollars wherever they choose. The real bigots out there are the ones who are offended and mad that Lowes is exercising their American rights. Hey, it's a free country we live in, at least for now. If you don't like something they have done, don't buy from them its that simple. But we know that if this is the reason you choose not to buy from them, your the bigot not them! | |
| Ricardo | 12/14/11 |
| It is going to be a long time before I set foot in another Lowe's store. I can't believe some piss ant, low budget, religious fanatic website got a reaction from a company like Lowe's and got them to pull their advertising from All American Muslim. I have never watched the show but I absolutely believe Lowe's was wrong for pulling their ads from the show and will start going to a local hardware store....not Home Depot either because according to the Florida Family Ass website, they got them to pull their ads too..... If I were Lowe's and Home Depot I would have my lawyers pull my logos and any references to my company from that piece of shit website.... See it here http://floridafamily.org/ Shame on you Lowe's...I am calling your corporate headquarters next. | |
| Ron Martinez | 12/14/11 |
| Thank you Lowes for pulling your adds from the American Muslim TV show. We are sick and tired of being force fed all this muslim crap especially from our president. The show is meant to de-sensitize America regarding radical Islam. Stick to your guns. You will not catch me or any of my family near a Home Depot. | |
| Kate Larsen | 12/14/11 |
| Although I do not watch "reality" shows, nor am I Muslim, your withdrawal of sponsorship of American Muslim Experience is shockingly bigoted. We have shopped at the Ventura CA Lowes since it was built, but will be taking our business elsewhere unless you rectify this wrong. America has long accepted people of different races, religions, and cultures. When you imply some Americans do not deserve these rights, you are pandering to a scary small percentage who would hoist their beliefs on all of us. Please rethink this reactionary, partisan decision. | |
| H.A. | 12/14/11 |
| I actually support Lowe's for pulling their advertising from "All American Muslim". Lowe’s Home Improvement made a lawful business decision to end its advertising on TLC’s TV show, “All-American Muslim.” The available evidence is that Lowe’s did so because the show’s ratings had tanked so badly it hardly had any viewers. It’s not uncommon for businesses to stop advertising on shows with low ratings. There there is no reason to be upset over this!!!! | |
| Robert Morrow | 12/14/11 |
| Re: American Muslim Experience Several years ago I was in Munich. The conversation around concetration camps revolved around how did the Germans allow this to happen. Lowe's action in the case of "American Muslim Experience" is exactly how it happened. The willingness to barter the safety/dignity of minorities to maintain peace with zealots. | |
| John Bows | 12/14/11 |
| I'm a white Catholic in Southern California, and I have to say you've fatally disappointed me! Nice job for pulling your advertising from American Muslim, not because the show is boring or not doing well, but because of pressure from a right-wing "Christian" hate posse (with zero political influence) that's trying to spread Islamaphobia and create a new target for scapegoating in the United States. I have always shopped at Lowe's Hardware. I will now be exclusively shopping at Home Depot, as will many of my friends. No referrals to you, no suggestions, and only bad reports will I field about your company. Hopefully, you experience really poor sales because of it. I'd like to think that if I can convince anyone not shop there for even one purchase then I've done the right thing. | |
| SFC Dan | 12/14/11 |
| As a 3 tour combat Vet with Special Operations,in Afghanistan and Iraq. I know first hand how the Muslim community feels about any Person from the United States, any "Christian" basically any non-Muslim is an Infidel and therefore worthy only of execution. Do Americans just not understand why there are no American or coalition forces prisoners of war.. All persons taken alive in those countries are tortured and then summarily executed!!! I wholeheartedly support the Lowes company for choosing not to endorse propaganda which only serves to promote a religion whose entire goal is to destroy our American based way of life. I will continue to support and patronize my local Lowes home improvement store.May God have mercy on this country. | |
| Charles Nielsen | 12/14/11 |
| I shopped at Home Dept and sometimes Lowes. I will now only shop at your store for your bravery. I want to say bravo for taking a stand. Islam is only peaceful when in the minority but if they became the majority watch out all that are not Muslims. Time after time they will say one thing and mean another. After 9-11 I read the Quran and thought to myself, no wonder they attacked us. People need to wake up because whether anyone really wants to realize this or not Islam is at war with the West. Look what the mid east countries teach about America...they teach there kids to hate Americans. So I will do all my shopping at Lowes. | |
| Claire Rodman | 12/14/11 |
| Dear Ms. Carol Ahearn, VP at Lowes, As a customer of Lowe's who just recently had a vanity renovation done with Lowe's products and services, I am writing to let you know that I am extremely disappointed that Lowe's has taken a 'political' stance in regards to a TLC program called "All American Muslim." We have done a few home projects with Lowe's, which I have always thought of as an All-American type store, meaning one that does not discriminate or promote a particular belief or politics - a store that is neutral but all-encompassing in it's support of ALL Americans. I actually watched the TV show "All American Muslim" and it's a very well done show that features a particular area in one of our states where there is a large population of Muslims residing. Have you actually watched "All American Muslim?" They work, pay taxes, go to school, have marital and family issues just like any other group in America does. The show is done to educate us that not all Muslims are fanatics or religious-extremists, just as not all Germans are like Hitler. It is very unfortunate that Lowe's has made such a public stance in this regard. We have many more home project needs in our future, and while I have enjoyed a business relationship with Lowe's in the past, this kind of stance will definitely cause me to shop elsewhere. I saw a clip on TV where you actually said, and I quote: "...our decision was not political, it was not social in any way. We just knew that it was a controversial program and we wanted to reach consumers, and a controversial program is not a great place to do that." Have you at all considered that TLC has many other shows which can be labeled as 'controversial' such as "Toddlers and Tiaras," "Sister Wives," and "Virgin Diaries." I think that discriminating against "All American Muslims" (or Muslims in general) is not a great way to "reach consumers," especially since I am a consumer and my belief is that businesses who discriminate, in any way towards anyone for any reason, do not deserve my business. By the way I'm not a Muslim, I am not a Polygamist and I do not have a toddler in beauty competitions….I am merely a consumer who thinks Lowe's is absolutely wrong in this particular matter. | |
| edward l miller | 12/14/11 |
| I stand behind loews fully and their decision to pull advertising from all american muslim. Its a private company and they can do what they want. You rock lowe's The show does not tell the truth about their life as muslims. | |
| Boghosian Bros. Remodeling Company | 12/14/11 |
| As a contracting company who has been dealing with Lowe's for quite a few years - we just wanted to let everyone at Lowe's know we wholeheartedly support your decision to pull your advertising from The American Muslim TV series. | |
| Patricia | 12/14/11 |
| After reading all of the complaints and comments I just have to remind all of you that you have the freedom to spend your money anywhere you want to. You may have valid complaints and Lowe's should address them, however..........consider what you would say if you were told that Lowe's is the only place you could shop? Did you all know that Muslim's are calling Lowe' decision to pull their advertisements from a Muslim reality show a crime and there are politicians threatening a lawsuit! In the United States of America this is outrageous conduct contrary to the Constitutional rights of all of us. I support Lowe's 100% with exercising their right to spend their advertising dollars wherever they choose. Everyone should be glad that a large corp had the courage to stand up against this attack against our freedoms. | |
| Diane Donato | 12/14/11 |
| I have always purchased my appliances at Lowes as well as home supplies. I am really disgusted at the goofy political move to remove your ad from a TV show about American Muslims. I am not a Muslim, but I do believe in religious freedom. If you pulled an ad from a Jewish TV show you would be vilified. But somehow it is okay to treat Muslims badly. Shame on you. Christians do not own this country - and I am one. I love the diversity of America! You made a big boo boo on this one Lowes. I will miss your store but am boycotting it for the sake of justice. | |
| Robert M Edwards | 12/14/11 |
| I have a commercial account at Lowe's and appreciate the strong family values that they espouse. From your stand on homosexuality to pulling your add from the muslim program, I appreciate what you are doing and will continue to buy from your company. | |
| Rita Rosenthal | 12/14/11 |
| I am disappointed in Lowe's decision to pull their ads from the All American Muslim show. I was a loyal customer and now I will no longer shop at Lowe's. Isn't America the place that fought for religious freedom? Well I still believe in that and can't support any company that doesn't stand for the values of our country. Home Depot here I come!!! | |
| eddie jackson | 12/14/11 |
| i am a business man an i must say ive never seen so many people that you just cant please. no matter what you do that will never change.please stand firm the american people are behind you 100% AS ALWAYS STILL A LOWES CUSTOMER | |
| Rich h | 12/14/11 |
| Your decision to pull advertising from the TLC show is ignorant and so appalling, shocking and overall dumb that I will no longer buy from your store and I will be sure to tell everyone I know to do the same. We live in America where we are free and we were found on the principle of respect for religious freedom and to throw your hat In the ring of religious intolerance is so ignorant and so pollutant to your corporate image I am shocked that it's worth the effort it took to pull an ad? Is the Florida family association of bullshit worth losing customers???!!! You really take them seriously? An organization that believes if you are Muslim you are an extremist? It's so shockingly stupid and anti-American that I wish I could do more to promote this poor and childish decision. Btw I'm a small business owner/contractor who always thought highly of your stores. I no longer do. Richard. | |
| ModRog | 12/14/11 |
| Your decision to pull your advertising from the American Muslim show based on fear of retribution from a tiny, insignificant and radical group is the ultimate in cowardice and stupidity. Whoever made that decision should be fired. What an absolutely ridiculous move. | |
| Prior Customer | 12/14/11 |
| 28,000+ complaints on Lowes Facebook page and what does lowly CEO Will Johnson do? Instead of addressing the concerns of the American public, he DELETES their comments! LOWES caving to rightwing hatred groups and agreeing to pull their ads is absolutely disgusting. Do you even know how many customers you've lost? DO YOU EVEN CARE ???????? | |
| wendy paton beaupre | 12/14/11 |
| up to now Lowe's has been my favorite store. your taking ads off the Muslim show is despicable. you have reduced the company to hitler-like ethnic/religious bigotry. i wonder how my doctor (Muslim from Iran)will feel about this?? even George W. Bush warned us NOT to take this kind of stance. i will NOT shop at Lowe's until you put your ads back on there AND apology to the Muslim community in America. this is pure HATE, de-humanizing a group of people. and no i am not Muslim, i am just another American who is sticking up for ALL of our people. you are painted them all with one brush, just as racists did with blacks, as Hitler did with Jews. i am totally disgusted!!!!!!!!!!!!!!!!!!!! | |
| Yacov | 12/14/11 |
| The decision to pull sponsorship from the TLC show "All American Muslim" is a disgrace. I will never shop at Lowe's again. Think about how illogical the argument against the show really is; it's like they're saying "My preconceived notion that all Muslims are terrorists is not perpetuated by this show, so I don't support it." | |
| Elliott Fine | 12/13/11 |
| To whom it may concern, I have shopped at our local Lowes here in Bellingham, WA for several years and, for the most part, have found them to be helpful all the way around. It's not that things haven't gone wrong, but those things that did were always promptly taken care of. I now wish to applaud Lowes for their decision to rescind all of their advertising from the "All American Moslem" show. This shows that they understand that one of the basic tenants of islam (which means "submit" and not peace), is to, by whatever means neccessary, make the world submit to islam. Until the world is within Dar-al-islam (the house of islam), moslems are in a continuous state of Dar-al-Harb (house of war). There is no "moderate" version of islam. The word as written by mohammed in the koran is "inviolate", and the punishment for apostasy is, quite simply, death. The koran also states that if any two items within the koran, its hadiths or suras should contradict another item, the item deemed to have come later in the timeline shall supercede the item it comes in conflict with. Since mohammed started out peacefully, but then turned into a bloody murderer, thief, rapist and pedophile ("married" his last wife, Aisha, when she was 10 and he was near 70) later on, all the peaceful things he wrote in the beginning of the koran, are abrogated by the later, violent verses (here comes a fatwah on my head). Go ahead, read some of the koran, the hadiths and the surahs for yourselves. Read up on what Sharia law actually is..... did you know that Hitler stole the Yellow Jewish Star of David he forced the Jews to wear from centuries old sharia law? Look up the Laws of Dhimmitude. To have a TV show that attempts to portray this cult and its followers as just "plain old normal folks", is not only false and misleading, it is dangerous and threatens all of us. I will continue to patronize Lowes, and will encourage others to do so as well. Until islam has a reformation like Christianity did, it is our duty to expose islam for the evil cult that it currently is, and to teach of the threat it holds for all who fall under the "infidel" banner. | |
| Elliott Doland | 12/14/11 |
| I have been shopping at Lowes for over 20 years. My wife, when we first married, refused to shop in your stores saying you were "sexists" and "treated women horribly". I finally talked her into going to your store instead of Home Depot. That's about to change again. I am hereby boycotting your stores. Pulling your advertising from a TV show about Muslims was childish and ignorant. I guess I should have expected that from a bunch of southern hillbillies. Goodbye, Lowes. Hello, Home Depot. I will be sure to tell my neighbors about my decision and encourage them to do the same. | |
| 3rd Gen American | 12/14/11 |
| Hi, I'm a multi-rental property owner in Maryland. Over the past 10 plus years, my family has spent (based on our business receipts) well over 75 K at Lowes. Guess what? That 75 plus K (between 5 to 10 K per year) is going elsewhere. Apparently, my money is just A OK with Lowes...but my RELIGION (and hardworking people very similar to myself...myself who has spent quite a bit of money at your store, I might add) is somehow controversial. Screw you. You're getting no more of my hard earned cash. And I want my money back...if WHO I AM is too controversial for you to advertise to, then obviously, you don't need my money. I want it back. ALL OF IT, pronto. OH, and...yeah, I'm never spending another drop of money in Lowes again, ever. | |
| Kevin and Lori | 12/9/11 |
| Lowes I hate you SO MUCH!!!!!!!!!!!!!! I THINK YOU ARE THE WORST STORE EVER!!!!!!!!!!!! I HOPE YOU GUYS FAIL SO BAD. I AM TELLING ALL MY FRIENDS AND FAMILY NOT TO SHOP AT YOUR STORE BECAUSE YOU ALL HAVE HORRIBLE CUSTOMER SERVICE AND DISGUST ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NO ONE SHOP AT LOWES!!!! BOYCOTT LOWES FOR THEIR LACK OF EVERYTHING AND THEIR EXISTENCE IN THIS WORLD!!!!!!!!!!!!!! WORST STORE EVER. | |
| El Chaners | 12/11/11 |
| I am unhappy that Lowe's pulled their advertising from all American Muslim. I probably won't watch the show but I consider this cowardice to the nth degree. All that baloney about boycotts- I bet it will hurt just as much when the Muslims and those that appreciate religious freedom and that this country allows all of us to live the life we want here as long as we don't hurt others. Shame on you! I used to like you better that HD but I think I will buy my stuff there now | |
| Jennifer Long | 12/11/11 |
| Hey. I am a Muslim American who used to shop at your store. Apparently some Christian Extremists can tell you that I am unacceptable. Good to know. Me and my 500 apartments that I buy for will gladly go to home depot. Thanks for letting me know that you find me and my family all so scary for you "REAL Americans". You certainly live up to YOUR stereotype...addle brained Christian racist southerners. | |
| Dawn Sealy-Leonard | 12/11/11 |
| I too must object to the "override" policy for military patrons that Lowes has adopted. The continuous calls for someone to perform the override function is ridiculous. Lowes makes it such a problem in line for you that you just want to say "forget about it"...Well, I want my 10% discount. Don't offer it if you don't want to give it. When the objection is raised, you just get the shrugged shoulders, or someone who wants to argue about the company policy. The great thing is that we have choices. There is a Home Depot right across the street, and we don't have that problem there. They appreciate their military customers. We will be shopping there from now on. Enough is enough. | |
| J T | 12/11/11 |
| The action to cancel the "American Muslin Experience" is cowardly. We lived in ignorance before 911 and we continue to do so. What is the mater? Are w so narrow minded that we can't learn about their viewpoint? Besides, it is about the "All American Muslin". I will never shop at Lowes again as they suppress anything that is within the Neo-Con Christian position. Shame on you! | |
| Morice Mumby | 12/9/11 |
| I strongly object to your "override" policy to require a supervisor to validate military ID's. I have shopped at Lowes 4 times since this policy was activated. I feel it is inflamatory, abusive and discriminatory. Each time I was required to wait a minimum of five to ten minites for a supervisor to appear to approve my purchase. This happened all four times in your nursery section. The worst episode, The cashier had to make ten calls to find a supervisor with three customers standing behind me. I was imbearised and they were unjhappy for the wait. Please stop discriminating against the military and recind this policy immediately | |
| Joanne Rodemer | 12/5/11 |
| Last week I bought 2 sets of net lights for my bushes outside. Less then 1 wk later ! net nolonger worked. I went to Lowes to exchange it. They no longer have them in their store or any others in my area and are notr getting another shipment.Why? It's the end of the season. Are you kidding? they should keep supplies until after Xmas so customers can excange anything that fails. Home Depot is the same . These companies say the stand behind any product they sell and will exchange it. Well how can they when they do not keep things in stock for a reasonable amount of time after the product is bought and being used. It has been a huge waste of my time. I still have to take down the other set and return that since I need 2. This is the last time I buy anything "seasonal" from Lowes unless the change their policy. | |
| Rencio Arias | 12/5/11 |
| I was extremley satisfied with the help I received @ The LOWES in Vallejo Ca. Since there is a Home Depot about a half mile from there, we decided to go there first, in order to purchase some plumbing supplies. After waiting for ANY sort of help after 20 mins. we left and and decided to give LOWES a shot. To our surprise, we were greeted kindly by one of their associates whom was named "Al" and, his sense of humor and plumbing knowledge, endeared us to him. He corrected us on some of our parts list and had us BOTH laughing at just about everything that was happening around us,(politics,sports,government)etc. He took the time to show us the different types of copper pipes and fittings, aswell as what the colored markings on the copper pipes meant. Where ever the found "Al", they should go back and hire MORE of them. I'm not trying to say that you'll find excellent service in ANY Retail service job. That would be ridiculous, BUT, If your ever out in Vallejo Ca, and you need or have any plumbing questions, ask for this GUY! I will not BS anyone reading this. See for yourselves! Thanks!!! | |
| Jammie | 12/6/11 |
| The Lowes president is a piece of junk! He is rude and never gets back to customers issues that are addressed to him. Lowes Home Improvement is under a new CEO now. The old one was kind and cared about the reputation of the business but, has retired. Now sad to say, the employees are having to work for a sleeze bag that only cares about pointing his finger beind a wooden desk and eating donuts all day. | |
| Francine M. Graves | 12/3/11 |
| My kitchen, bathroom and basement was completed using Lowe's product. They have just lost a good customer. Long story short, I had a problem with a Whirlpool range that I purchased from Lowes. After 3 different repair companys, 7 ordered parts and 8 visits,I wrote the president of Lowes and Whirlpool. Never heard from the president of Lowes, but I did get a response from the executive office of Whirlpool. Guess is who no longer a Lowes. Oven on the range stop working in 14 August, I finally got a new stove November 11, 2011. I went on my Facebook page and urged folks not to shop Lowes. | |
| Are you kidding me??????? | 12/2/11 |
| I am a loyal Lowes customer and asked to speak with the District manager in the Corpus Christi area. Her name is Maribel. It was a real surprise to me on how unprofessional and bad her english is. Seriously Lowes, come on promote someone with better speaking skills. I could hardly understand her. I ended up speaking to another manager later and got helped way better. | |
| Patti Hermey | 11/30/11 |
| We were victims of Hurricane Irene and among the many things we lost were our washing machine and dryer. We went to Lowes in early September and bought a new washer and dryer. Within 1 week, the washing machine began giving us problems. We called Lowes and they gave us a number for A&E to have it serviced. The tech came out and warned us not to plug it in because it was a fire hazard as it contained exposed wiring within the washing machine. He then ordered more than 20 parts and said to call him when they were all in so he could fix it. It has been weeks and we have received around 14 parts so far. I called lowes back and asked that they replace the machine because in replacing 20-something parts it would now be a refurbished machine and not a new one which is what I paid for. They said I needed to call A&E for that decision to be made. I called A&E again and was told that they'd come back to my home on 12/14/11 to "have another look at it". To top it off, everytime I call I am treated like I'm being a pain in the ass! I just want to use what I bought. This is a coin operated machine so I am losing money because my tenants are now using a laundrymat and I am spending a fortune at the laundrymat as well as every Sunday morning! At this point, I dont want the new machine either, I just want my money back. The one that was damaged in the flood was bought at a mom and pop appliance store, I spent a little more on the machine but the quality of customer service was well worth it. I will NEVER shop at Lowes again.... not even to have a key made! | |
| very upset employee's spouse | 12/1/11 |
| My husband works for Lowe's he is a manager and he loves his job, he has giving several years to this company and has only taken one count them one sick day in several years. He is a dedicated worker always there on time never calls in and always on top of his respectability. He goes in on his days off to make sure his customers get help and or what he has promised them. We have really enjoyed his employment at his store, however this past few months we are really starting to feel like his hard work is for not. Corporate you want your employee's to do it all and much more you are now threatening there jobs because of a lack of (pse leads) really we can do everything talk to customers ask them try to talk them into this free help but when you are turned down that is it you can not beg and plead or hold a gun to there heads. You are going to lose a lot of good employees over something they have no control over. Weather you write them up and the potentially lose their jobs or they get scared because of the threat and start looking for new jobs and leave. I have to say that if my husband loses his job over this I hope you are ready for the type of hell that will be brought upon you. I hope you are ready to prove that a retail store is able to fire an employee due to not being able to make someone get something for free. And lets be real it is Christmas time do you really think People are interested in getting their homes remodeled no! They are more interested in buying gifts for friends and family co-workers etc. Back off your employees becasue sooner or later all you are going to end with is teenagers that don't want to work and you customer service is going to go in the crapper! | |
| JEB | 11/28/11 |
| I had a really frustrating situation with the store in Brooklyn, NY. After talking to about 5 different sales associates & getting more than 5 different stories I called HQs. HQs could not have been more accommodating. They called the store in question - got a SET delivery date, gave me an additional 10% off and called me back after the scheduled delivery date to make sure that everything that had gone as promised. This to a landlord with with a tenant in need of his refrigerator is worth it's weight i gold. | |
| Peter Kane | 11/28/11 |
| NO customer service at all!! very Poor! I can wait on the line for hours before anyone at "fax and pull" picks up. I will never recommend Lowe's to any of my international customers. Just terrible. | |
| Mario | 11/27/11 |
| We have several Lowes stores in the Oklahoma City and Edmond area. They dare you to ask for help. You push the little buttons located throughout the store and you can stand there for hours without a soul coming to help. Other employees will walk by, see you looking at them, then walk away if you try to approach them. Even worse, you can find a product that's marked for clearance, sale, or whatever and when you go to check out, it's always the wrong item. Never mind that it has stickers all over it or even a tag hanging off of it with the clearance price, it's always the wrong item and your fault for trying to buy it. Home Depot will at least honor their prices even though their service isn't much better. | |
| Missy | 11/22/11 |
| I went to lowe's back in March/2011 and purchased the Whirlpool duet front load washer and dryer set along with the extended warrenty. My washer went out and I called the 800 number. They sent a guy out and told me it would be fixed with in the week we had to order a part.. ok was fine with that... a few day's ago I got a call no part in our country (USA) we will have to have it shipped here.. now they might not beable to get it fixed till after Dec.1st. in the mean time I am going to the laundry mat and spending money I dont have cause I was layed off..I will be without a washer for 3 week's with a family of 4.. I called them back and asked if I could just have the washer replaced instead of shipping a part in.. and the store manager gave me greif.. and he called me HON... I will never ever purchase another major appliance from Lowe's in Hanover, Pa. And I will find out who the district manager is and let them know the service I recieved was very poor. I let the store manager I would never shop there again and he was showing no sympathy what's so ever and was rather rude about the whole thing. I told him that he could take my washing machine and shove it up his ass. | |
| Ray Kilgore | 11/21/11 |
| I just came from Lowe's in Tarentum, Pa. I was willing to spend around $1500.00 on big ticket tools. I have a real bad back, so lifting is a problem. I waited in front of the key making dept. I was standing there for 20 minutes, b4 2 employees came close to me and I used my hand signal to them for where's my help, She said I will get you some help, LOL, it never came, and they just walked away. They were more interested in earning $2.00 for a key than earning big bucks. After 10 more minutes of them jerking off and ignoring me, I just walked out. I bought 2 kitchens worth of cabinets, plumbing , electrical, tools and many more items from Lowe's. BUT that has come to an end. I will drive the extra 12 miles to go to Home Depot. Some policy you have there Lowe's, earn a little so they don't have to work hard. | |
| who cares | 11/20/11 |
| I HATE LOWES ,IT STINKS really bad since the now cater to illegal aliens and Mexicans in general.These SOBs are killing our construction jobs and LOWEST of the Lowes is helping them by putting up sings in Spanish so in order to kiss Mexican booty in hopes for more profit while killing the real Americans..I HATE YOU LOWES | |
| Tom Lawson | 11/17/11 |
| I really like shopping at Lowe's, it is a great store. Employee for the most part are great, until you ask for help loading. 16 bag of cement by myself, another 35 bags of mulch. Or maybe you when to get into the loading area to load your lumber, you find 4 pick-ups and 6 contractor's are standing around talking, drinking coffee,and won't move. The store manager is no were to be found. Managers need to be on the floor, walking around, solving problems, not sitting in the office. Maybe if this type of problem was taken care of Lowe's would not have to close 20 store. Don't get me wrong Home Depot is not any better. | |
| Patricia and Edward Miklowski | 11/17/11 |
| We would just like the Corporate Headquarters of Lowe's Home Improvement to know what a wonderful contracter Mike Bolin is. We have had the pleasure of having him install windows twice at our home and are thrilled at the quality of his workmanship. The front of our home looks outstanding!!!! Thanks to Lowe's for hiring such quality workmen. | |
| notahappycamper | 11/17/11 |
| JohnnyComeLately I too purchased the qualifying washer and dryer online. Which I didn't get a receipt only from my e-mail conformation. Got the washer and dryer delivered and sent in my rebate for the Samsung Galaxy Tablet. I too just got a letter stating I didn't have the right information. I sent what I had. I got a hold of the store that delivered it and they sent me some kind of receipt, that didn't even have my name on it. I sent that letter back to them and I looked on line and it said it was invalid. Johnnycomelately do you have the 888 number that I can call? I have looked and couldn't find the number. | |
| TAMMI WEATHERFORD | 11/18/11 |
| I AM CURRENTLY RATING SUMTER S.C. STORE POORLY BECAUSE I HAVE BEEN REQUESTING MY NAME CHANGE FROM JONES TO WEATHERFORD FOR OVER 2 YEARS AND I HAVE YET TO RECEIVE A NEW CARD IN MY MARRIED NAME. I HAVE PAID MY BILLS TO THIS COMPANY UNDER JONES WITH THE HELP OF MY HUSBAND DANIEL TODD WEATHERFORD AND WOULD APPRECIATE A 2ND CARD ISSUED TO HIM AT THE TIME THE NEW CARDS ARE SENT OUT. YOUR CORPORATION IN THIS MATTER IS GREATLY APPRECIATED. | |
| JohnnyComeLately | 11/15/11 |
| I purchased a Samsung washer and dryer from the Lowes in Lawnside, NJ. The price was good and the delivery was smooth. The problem is that there was a special - buy the set and Samsung will send you a new Galaxy Tab if you fill out the form. I filled it out, included the receipt and waited. 6 weeks later I received a letter saying there was missing info and I had to return the form with the correct info within 5 days. I poked around the Internet and found an 888 number for this promotion, which wasn't on the letter, and called. The guy said the same thing until I told him "This is a scam and you are trying to disqualify me from receiving the promised incentive." He put me on hold and then magically the info I provided was enough. I should have my package in 1 - 2 weeks. That's a pretty low move on the part of whomever it is that processes these deals, but Samsung and Lowes have a responsibility to make sure their customers are not put through this. | |
| Cathy jones pissed off customer | 11/15/11 |
| Its a shame there is no ZERO star, that's what this company deserve from me. I really feel I have to send you this letter of complaint. My mother tried to do something really kind for me a few weeks ago. I was back in England and she went to Lowe’s on South Tryon and ordered me a dishwasher. When I got home of course I saw it. I was pretty surprised as she really could not afford to do this. It looked like a good one it was a Whirlpool. Total cost with installation was $488.62 Again this was a lot for an old lady who lives on social security. I was very pleased of course. I started to load the washer; I live alone so it takes a few days. I opened it after about 3 days to add some more dishes and nearly gagged at the smell inside, it was disgusting. It nearly made me sick. So immediately I set the dishwasher to run, hoping the dishes would come out great and the awful smell would be gone. I used the heat dry setting as I always had with my old dishwasher but after 4 0r 5 hours everything was still completely soaked. I emptied the dishwasher and towel dried everything. I was worried at that point but thought maybe I hadn’t set it right. After about another 3 or 4 days the smell was back. It was just horrible. I did the same thing again started the dishwasher making sure I used the correct settings. I actually set it on over night as my house is open plan and it makes a good amount of noise. I again used the heat dry setting and yet when I got up and opened it up everything was again completely soaked. I told my Mum about this, I felt so bad telling her this lovely surprise was not working properly, she then mentioned to me about the smell in there. I hadn’t said anything to her but I know I don’t have a good sense of smell, but done she had told me the same I knew I wasn’t imagining it. We decided to go to the store and talk to them there about getting a replacement. Keith was “at lunch” and not available. We spoke with Angela who was just lovely and helpful. She wrote down the one I wanted in replacement she completely understood my worries and said that was just not acceptable to have a defective appliance. She left all the information for Keith to do the paperwork and get the replacement ordered and installed. This was on a Thursday, she said it would all be done over the weekend and we should expect a call from him to let us know that it had been set up. I again was worried as my Mother had told me there was confusion when the original was to be installed as it wasn’t being installed at her address but at mine. Not rocket science but that got messed up the first time too. Sunday afternoon comes and still no phone call from Keith to let us know everything had been done and arranged. I called the store “Jason” answered Keith was not there. He check in the computer but he could not find anything regarding the old one being exchanged for the new one I had wanted in replacement. I was not very happy as you can imagine. He said he’d speak to the manager and see what he could find out and call me back. Just before the store closed he left me a message and said nothing had been done and I was not going to get the discount we got originally as dishwashers were not tin this weekends offer. As you can imagine I was furious as we were promised the same discount by Angela and nothing had been done. So I called the store and asked for the store manager the next morning. Angel Padget came on the phone and instead of actually dealing with my problem she handed me to the people who had NOT DONE what they said they would, she just seemed to have no interest in speaking with a customer. I have worked in store this large for many years and if a customer goes to the trouble of contacting a manager they should work on it fix it and speak with the customer not hand it back to the incompetent people who work for her. Angela again was very sweet and apologetic but could not explain why this had not been done over the weekend. She assured me she would take care of this and promised me her and Keith would get this fixed. Keith called me the next day, all this time calls had been made to my mother when it was me who was trying to get this sorted out. Keith called me the next day later in the afternoon and told me he would make sure he had everything organized and would call me in the morning, a few minutes later I got an e-mail (attached) from Angela with a completely different price than I was told. Which made me even madder. There was just no communication between these people that is obvious. The next morning my Mother received a call at 8 am saying they were coming to bring a new dishwasher and get the old one and they’d be at my house in an hour. Well I sat there for 2.5 hours waiting for them to arrive then to find it was Lowe’s delivery guys come to collect the old one, there was no installation person with them and no they couldn’t take the old one out someone else had to do that. As you can imagine by this time I was absolutely furious. I just sat at home lost pay and nothing is done. I call the store again and asked Angel Padget she spoke to me this time and apologized. She assured me she would make sure I had a new dishwasher very soon and it should get to me this time. I should wait for the installer to contact me. So I did, they called me and arranged to come to the house between 8 am and 10 am Thursday November 13th. I sit there waiting again taking unpaid time off, at 10 am I call the installer, she assures me I am on the schedule, she calls the installer, and he says oh I don’t have that on my schedule…………….I put the phone down on the girl and called Angel Padget again. This time I want some compensation for my time, I make over $100 an hour in sales by now I had lost over 4 hours in work time, she offered me a $100 which is actually very insulting when you make that an hour, I took it and thanked her but I am not happy with it. I said I had to go to work and now they can sort a new time to come with my Mother I had wasted enough of my time this week already. Finally on Friday afternoon my new dishwasher arrives. It’s installed and once I have enough to run it I will. Tonight I cleaned my floor moved my mats off the floor to do so and I see two chunks out of my ceramic tiles in front of the dishwasher. I have to say I have never received such bad service in all my life. My Mother and I are very regular customers at that store, she has spent thousands of dollars there on garden things, she just got a storm door but I have to say neither of us will step foot in your store again. I have 360 friends on Face book who have heard this story social media is a terrific way to get bad service out there we no do not tell 10 people we know about bad service we tell hundreds. As for your Manager well she is a disgrace to your company her customer service and the way she doesn’t want to interact with customers is just awful. I told her my name several times and she still called me Ms Moore. (My Mother) Your company has quantity but you lack quality. Now we have to deal with these tile issues. This will cost Lowe’s or the installer to get this fixed. Angela is the only person in that store who has had the manners to try to help. Keith dropped the ball with this big time. This lovely surprise for me turned into the nightmare from hell. And it is not over yet. I also need to see what extra it has cost me, it should all have been done at the same price as the old dishwasher but all I got for this mess was $100 off the difference of the new price. I hope that someone in authority has the manners to call me or write me a letter of apology as I said I lost $400 plus in work that week. I am also surprised I didn’t have a stroke or something my blood pressure was so high. Cathy Jones Mailinga letter to you today. | |
| PISSED | 11/15/11 |
| I have recently updated my kitchen, so I thought, investing lots of money, using lowes' appliances....ALL are now failing.....do you think I can get LOWES to help? NO!!!!! First off, my dryer, they never replaced the old hose at the install appt, but I paid for that. My refigerator, not up to par... It was never balanced by the installers. Then the oven/stove range, also never balanced, after having a 2nd one brought here cuz the first one was defective. Now, the dishwasher isnt draining, AT ALL, but my sink and garbage disposal are working fine...plumber told me to call Lowes. FINAL STRAW, my dryer is not spinning, at all.....WTF....all of this in the last year!?!?!?!?!??!?!??!?!?! DO NOT SHOP AT LOWES...I was warned, dumb ass me didn't listen.... | |
| Margo Ryan | 11/14/11 |
| after visiting a Lowes stor over the veterans day week-end, my husband and I noticed the 10% off sale for vets. this is a good idea I guess in theory, but has a few problems that I see. why do you have to be active military to qualify for everyday savings? Does my husbands' service in Vietnam not make his sacrifice as important or valad as one currently serving??? what about the WW1 and WW2 vets? They are all on fixed incomes at this time in thier lives, why don't they qualify for daily savings??? Service and sacrifice to our country is just that-SERVICE AND SACRIFICE. I guess what I find most annoying is I personally know someone who uses this discount and personally shares it with all of her family every time they shop at Lowes, who has no family members currently serving or who have ever been in the service for years. get the D.D.T., and give honor to all veterans who have served in our armed forces, not just current, but honor all sacrifices by all. YOU WILL HAVE THE MOST LOYAL CUSTOMERS. Thanks for your time, Margo Ryan Lincoln Kansas | |
| Joan Y. Kearns | 11/11/11 |
| I want to thank your personel at Lowe's in Franklin KY! Lowe's shipping/receiving went out of their way to help me locate what I was needing. Shipping/receiving had located these at the Lowe's store in Bowling Green KY. I was called within hours to say they "have my merchandise ready for me to pickup in Franklin KY." THANKS to a group of wonderful employees. | |
| FORMER Employee | 11/11/11 |
| A corporate wolf in sheep's clothing. I agree with the previous comments from, "Pissed Off Female" entered on 11/1/11. Lowe's Corporate policies are implemented by their store "managers" who are uneducated, vindictive puppets who entrap the blue collar worker in an uncaring, abusive environment. These "managers" are hand chosen because of their lack of education. This way, they can be groomed to the Lowe's standards to abuse the masses of employees who actually do give "wow" customer service and make Lowe's profit. This type of management appeals to someone who knows they have no other choice to succeed, so they continue to "manage" the abusive Lowe's policies. This satisfies Corporate with an inexpensive management to reduce the biggest operating expense of any company -- payroll. This is also why employees who do have education and options will never rise in the ranks. It doesn't take long to figure out the Lowe's way and do what you have to do to GET OUT! I only regret that I leave behind wonderful people who have no other choice but to succumb to Lowe's slavery tactics because they need money to live and support their family. Lowe's hides behind expensive advertising (propaganda) that leads employees and customers to believe that they care about giving "wow" customer service and providing a work environment that allows for "professional" growth. I could go on but, I think you understand the reference in my opening statement of Lowe's pretending to be what THEY ARE NOT!!! Support your smaller, locally owned stores. It may cost a few more pennies but -- slavery was abolished a long time ago! And, if this is not enough, Lowe's has the American Flag on the back of all of their employee vests when almost all of their store brand merchandise comes from -- China! To those Lowe's employees who have repeatedly gone to your "caring", "open" management with ideas for improving your environment, forget it. They will tell you they want to hear your ideas. They may even patronisingly let you voice them in a managers' meeting. But, if it doesn't come from Corporate, they won't want anything to do with it. This is where the hand-picked, uneducated manager is not comfortable with other employees knowing how to manage employees with respect. They are afraid of thinking outside the Lowe's Corporate box. Puppet managers don't think or need to think. Lowe's just propagates abusive management. | |
| Carolyn Haines | 11/3/11 |
| I was at the Lowes at Airport and Schillinger in Mobile, AL 11-1-11. A little dog ran into the store, looking for her master. Scared and confused, she ran back into the parking lot and was nearly killed. She was so panicked but I managed to catch her. I took her home, made a flyer with my contact information, and took it back to the store. The manager would not allow me to post the flyer anywhere on the premises of Lowes, not even on the light posts in the parking lot. He was officious and rude and told me that "Lowes has no responsibility for the dog or for the fact that you picked it up." Really? The dog belongs to a customer. I am a customer. This is my community, but you have no responsibility here? How about being a good neighbor? How about doing the right thing and helping reunite this dog and the family that loves her (she is housebroken, spayed, well-behaved). You have lost my business and I will do everything I can to make everyone else aware of the "corporate climate" at Lowes. This isn't about one dog, it's about being part of a community and making it a better place to live. Shame on you, Lowes. Shame. | |
| Long Island Lowe's | 11/7/11 |
| My father is a Veteran and entitiled to a 10% discount at Lowe's. Since there was nice weather 11/06/11, went to Lowe's - While waiting to be checked out, in order to receive the 10% Veterans discount, they need an "override" to do so. While waiting patiently, Sondra of the garden department who was standing around doing NOTHING came over and said aloud, "they need to do away with these Veteran's benefits" - it was very clear, there was no mistaking what she said...my father served this county and was wounded in battle - we apologize we took and extra 5 minutes of Sondra's time, now she can again focus her energy on the empty store, she'll never see us again. | |
| VetCentralGeorgia | 11/8/11 |
| This was Posted on the Web!! Lowe’s will offer all active, reserve, honorably discharged, retired military personnel and their immediate family members a 10 percent discount on in-store U.S. purchases made during the Veterans Day holiday. The discount is available Nov. 7 – Nov. 11. The discount is available on in-stock and special order purchases up to $5,000. To qualify, individuals must present a valid military ID or other proof of service. Excluded from the discount are sales via Lowes.com, previous sales, and purchases of services or gift cards. Someone needs to educate the Stores......They new nothing about this today 11/8/11 | |
| Jack Goldberg | 11/1/11 |
| Don't buy from Lowes Their website says call before noon and we install the hotwater heater today. We called and ordered and got a receipt by 9:39AM. Well after several calls to them its 2PM, and they can't install it today. They told us thyat we didn't even order the hot water heater, but backed down after we faxed the receipt with the time stamp and the 12 year warentee paperwork. They are terrible, and don't really care about their customers. STAY AWAY FORM LOWES> | |
| Pissed off female...one of many | 11/1/11 |
| Worked at Lowes.....five years...never a negative note...did great proactive work...helped anyone in any department...used my brain....didn't understand all the stupid favoritism...stupid work at times then got fired...for a legitimate call out....this company is run by men who don't know anything else....I guess I feel bad for them...but the manipulation of their policies is just a way to weed out the smart working class...that don't do stupid...and expect things to make sense....see ya. | |
| | 11/1/11 |
| I wanted to address an issue that no one wants to address. First i must say i really like the people and the environment. Managers are nice and understand the everyday guys life who works and wants better for his family. The co-workers are a joy to interact with,and the guests are your neighbors and relatives.....If a person finds a better work environment then Lowes it is very rare,(personal experience). Yes i do work for Lowes and through my journeys, careers, jobs, and life experiences i can not ever remember feeling this good about working for a company and to toot my own horn i have worked for some of the top companies in their field in this great country of ours while always exceeding expectations in every one of them. I first started looking at Lowes racial and gender data to see if my assumptions where wrong. Dealing with inequality in America is something we must all come to grips with no matter what gender, race, or religion we are...... I have noticed a trend at Lowes in my city. The area demographics do match in regards to the labor force...but not managerial positions. If a study was inacted on all manager positions compared to the city demographics it would be disheartening. As it was for me to just evaluate 3 stores in my general area. i started looking at this anomoly after submitting for 10 different jobs inside the organization. From fulltime specialist to mager positions,I am fully qualified for any and all but did not warrant an interview for any. Ofcourse this note will be seen as an upset person who did not get the jobs desired BUT NO. I bleed red for LOwes, and no matter what i love what Lowes stands for. IMPACT.....always there for the customer. But being and educated American i must say this...Evaluate everyone accordingly, dont just give out a position because they are managers looking to move backwards in the organization, which is what filled the desired positions. These people had their chance and simply want a check for if they truly wanted Lowes to succeed they would have stayed in a higher position to control success. Lets not hire simply because an uncle requested to hire someone he knows. Lets not hire because they look like the rest of the managers. Look deeper and you will find that Lowes is a top notch company needing top notch qualified help. Lowes deserves educated people looking to better themselves, their company and their country. God Bless Lowes...God Bless America......signed: "Look outside the box" | |
| | 11/1/11 |
| I visited Lowes store in 1001 W Oakland Park FL for the last time !!!!!!! Coming out with the cart,trying to handle it I ask the person at the door,Please. be careful with your feet, she yelled back at me..."NO YOU BE CAREFUL WITH ME"... Smiling to reduce her lack of courtesy and professional manners I asked her to understand I am not very good pushing carts. She continue yelling and making ironic remarks about what I just bought.. I apologize for not identifying myself but if Lowes hires this kind of people who literally verbally "ASSAULT" customers...I would be very afraid of personal and/or family wellbeing with retailation. I made the store manager aware of what happened and my decision never step on Lowes stores again. Store 0754 terminal 09 11/01/11 17:53PM | |
| Maryanne Turner | 11/2/11 |
| My rating is 1 star but not because of the employees at the Lowes store in Westminster, nor the merchandise. Like a previous post, my hubby is a veteran. He was suddenly told he was no longer eligible for a discount because of picture ID. He is a life member of the American Legion (you have to be a veteran to join). Since he was not injured and has no need of picture ID he does not count. I hate to say this but Home Depot is right across the street and they give him the veterans discount every time with no hassle. We have spent an awful lot in your store with the remodel we have been doing. Now we are switching most of our business. Lowes loss, Home Depots gain. | |
| christine yannes | 10/31/11 |
| I live in Bloomsburg pa . We were recently flooded and had to gut our first floor. I receive a flier from you in the mail with prices valid 10/27 thru 10/31. On page ten of the flier there is a picture of a living room painted with a paint color I love and would like to paint my downstairs dining and living room. Unfortunately it doesn't state what color it is. Help! This is the perfect color. Is there anyway I could find out the color? Please help. Thank u! | |
| Stacey Pendley | 10/29/11 |
| Can't even give it one star. Purchased a Whirlpool Refrige, on 22 Oct 2011, agreed to have it delivered on 29 Oct 2011. Received a phone call on 29 Oct 2011 at 0835 am from LOWES stating it would be delivered between 10 am & 12pm. Well at 1pm it still had showed up. Called the store, and was told that the driver was in an accident, and that it might be able to be delivered today, I responded that it was a bunch of crap, that I kept my part of the agreement and they should keep theirs. Well you know haw managers act. As fars as I'm concerned they can keep the Frig, zero my account, and I will purchase from HOME DEPOT, OR SEARS. | |
| Bill Wicks | 10/24/11 |
| I was in your store on Fri. Oct. 21st. made a purchase of 4 items, asked for a veterans discount, and was told i could not get one. This store is about 10 miles from my home. I also went to another Lowe!s store about 30 miles away, and made my purchase of 8 or so items, and they asked me if I was a veteran and would I like a discount. Why is it that some stores give vets a 10% discount and some don~t give anything. We have a program called (return-a-favor) for all veterans in our county and was told that Lowe~s is one of the biggest to honor this program. WHAT HAPPENED???? I buy a lot of stuff from your store,and I think the U.S. veteran deserves a discount. If it were not for the veteran that kept this country free, there would not be a Lowe~s store anywhere. I would like a reply,My email will be with this note as I send it. | |
| no name | 10/24/11 |
| i love lowes, i use peoples credit cards and make online orders , big bux, and then go pick it up at the store, they dont even check id or credit card... i just walk in and walk out, and you pay for it.... workers are all dumb there, every single one of them. no joke - thats the point of this response... peace | |
| John Roach | 10/21/11 |
| The wife bought a pressure washer for me for christmas last year at the Brewer Maine Lowes. It sat unopened in the box until two weeks ago when I needed it. I put it together and followed the start up instructions provided. The pressure washer ran for 30 seconds and then died. I called the problem number provided for the next 7 days, they never returned my calls or answered the phone. This Task Force 1600 pressure washer is absolute junk. I took it back to the store it was purchased at and they said they can not take it back because it was sold over 30 days ago. I promptly told the clerk that it is theirs either way because its junk and they sold it to my wife. I left that 20 lbs of junk right there and left. I used to be a loyal Lowes customer but as of today I will be taking my business to the local Home Depot store and I will be letting all my friends and business associates that the junk they buy at Lowes will not be stood behind. | |
| Watch Out if..... | 10/21/11 |
| you buy a water heater...wow my sister brought a water heater at Lowes, it cost over 900.00, she was not informed of all the Extra costs...of over 500.00 . Wow...never heard of anything like this for a water heater. My husband could have flown down from Alaska and put a water heater in for that price...wow | |
| Martin Stout | 10/21/11 |
| My wife bought me a troy bilt "horse" riding lawn mower for father's day 2010. I have had some trouble lately, a couple of weeks ago my engine blew up. Since my wife bought the mower we built and moved into a new house All my paperwork for this mower was lost. My wife spent about $1500.00 cash on this mower. I have been to our Lowes,they have found the mower in their computers but refused help except a 800 phone number that got me nowhere. I would appreciate some help with this matter as soon as humanly possible. Thanks 479-653-5518 | |
| | 10/22/11 |
| I wrote a complaint on this site and I made the mistake of putting my phone number and I get calls several times a month asking if I am Lowes complaint department. NEVER include your name address of phone number. I want my removed. | |
| Faye Frost | 10/20/11 |
| Pathetic. Pathetic Pathetic. Thats all I've got to say about the Lowes we purchased around $3000 of fencing. Because of Lowes the 1st fencing contractor that was suppose to install it, Southern Fencing, the wife of the owner of Southern Fencing called me up and blessed me out then hung up on me. Between getting the fencing problems we encountered & incorrect billing that we were promised to "make up" for what we went through. a little over 5 months has passed and still dealing with it. Then the Lowes mgr David Altizer, in not a very pleasant tone in his voice, told me to stop calling his boss. He forgets WHO is helping furnish his paycheck. This is not the first problems we have encountered either when it comes to installing various different things. The first door we purchased & had scheduled to be installed was RESCHEDULED so they could send the contractor on another job. The 2nd door we had purchased had to be special ordered because of the size. It came in dented & LOWES was going to deliver it to us anyway. Fortunately there was an honest employee that advised us the door was dented. Then when the door came in again then we got the run around of having a contractor even show up. The fencing problem however has really really done me in for purchasing items for my home. | |
| Rose Johnson | 10/20/11 |
| I wrote a message on here about 3/4 days ago about Lowes wrongfully firing my husband but needless to say it did Not show up. He worked for them for 12 years n got fired because of 2nd hand smoke, he was at a friends house watching a foot ball game an the guy lit up a joint, my husband does not smoke! Well next day when he went to work ( he was a delivery driver) he was in a accident not his fault. he was sent to take a drug test and pot showed up in his system and thet fired him! He told Lowes how it must of gotten in his system and asked to take test over but was told no! There was another guy that failed drug test about year before and was told that if he took a drug class he could keep his job, but the guy quit, He Did smoke pot. But they didn't offer my husband the same choice they just fired him! Now 2/12 months latter and now he can't even get unemployment because of the reason he got fired. Now how is that fair? Now were behind on our bills Becouse of this. Just want to say to Lowes that you haven't heard the last from me!!! | |
| Harold Johnson | 10/18/11 |
| I worked for Lowes in Gainsville, fl for almost 13years, got fired because of 2nd hand smoke. I was at a friends house watching a foot ball game and the owner of the house lit up a joint, I dont smoke. next day at work they done a piss test and I failed, Well I told them what happend that I Did Not Smoke! And even asked to take the test over! But was told they don't do that, and they fired me. I past Every poss test for the past 13 years! Now that's on my file and can't get unemployment! Gone on 3 months now with No Money!! Can't Pay My Bills Now! About a year ago Lowes fired another guy for smoking pot and He Did Smoke! Lowes told Him that He Could Keep His Job if he went to a drug rehab.something to that affect. But they wouldn't offer the same to Me! I was a Hard Worker! All my customers liked me Even the bosses said I was a Good worker! I was a Delivery Driver, I would get out there and bust my ass for Lowes, I'd get the job done and get back to the store while some of the other drivers were out there goofing off. Now I'm out of a job no unemployment no money and a family to take care of. All the years I worked for Lowes Plus I lived an Hour Away!! They don't give a S- -T about anyone! They could of at least Not put that on my file So I Would of been able to get Unemployment! They Don't Care about nothing but get that money from there costumers. And they don't care about there costumers Just there money. Lowes should be a shame of there self's | |
| at store 1959 | 10/13/11 |
| I started working at lowes the number is 1959 in blfd va ive been there for about two yrs when i started about four or fives months in me and one of the employees got into it and they wrote me up because i called him stupid but the next day he called him stupid and they didnt do anything to him it took me almost over a year and half when i got moved to delivery thats when i got my raise there is other employee that started the same time i did and he has got 5 raises i dont think that is far i do the same work that he does when i got back from delivery i asked randy honaker if he had anything else for me to do he asked me if lonny wolf had his hours he told me he didnt care what i did. seems to me that all the delivery manager is worried about in just one employee after that went in one morning checking for delivery item on the computer to see if it came in got up and left the computer to look for it came back to the computer i was useing lonny wolf was on it getting his check stub i told him that i was working on that computer he got up told me to hurry up he walked behind me hit me in the back of head i told him not to hit me again sat down at the computer he walked beside me and ask me if i want some of it. i told terry / delivery manager at that time he said that he as going to talk to someone about it i told him that i shouldnt have to work in these conditions so i told him that i was going to leave. he told me that is was a very good posbilty of getting fired. so i stayed at work to take out deliverys meantime i was getting all the trash to throw it away lonny wolf came back there told me not to ask him for anything again i told him to leave it alone told terry that he doesnt need to go out with me to delivery. got back from delivery bo stevenson came back to talk to me he asked me to tell him what happen between me and lonny i told him that i think it wasnt rite what he did by hitting me in the back of the head nothing was done about it lonny wolf has done nothing but push his weight back there and jumping on everyone back there running his mouth.so now they have got a drug addict in delivery which he was there before me his name is keith fields. He going to keep it up until he hurts someone in delivery I think you need to do a drug test on keith fields randomly You are going to lose a very good worker. how can you have family members working together in the same departments. when married couples cant work together. i hope you read this and take care of the business that needs to be deal with. before someone gets hurt really bad and in other departments. i will not be back at lowes as a employee i was treating unfairly like all of the other employees has | |
| dan from argyle | 10/14/11 |
| we bought flooring from lowes for are new home the the first flooring was a complete disaster. it was bambo 2070 feet of complete junked. then they came back and overed three different floors none close to the color as before but we took br111 tiger wood and looked great the floor people did a great job.then in about 3 months the floor started to cup and crack, so we called turned it in and 9-10 people have been thru the house in a period of 12 months or so and after all that i recieved a letter from br111 that it won't consider anything for the moisture wasn't stable in the dwelling so they passed it on to lowes and athey said pretty much the same thing. neither one will give me any report of nay kind and when asked they told me that we will have to sue to get anything from them. do i recommend lowes for flooring absolutely not. dan | |
| john light | 10/11/11 |
| i would to let anyone who would like to work for lowes they are so low. my wife worked for them for 5 1/2 year the last 4 as a head cashier then all at once they fired her her for missing one day the week before. i believe it was over the insurance because in 3 days after her firing i was to have my 8th back surgery and yes i know its alot but it needed to be done and still was done.then i found out today they fired 59 distict managers but they dont seam to have a problem spending MILLIONS,MILLIONS AND MILLIONS on a race car team but they cant keep hard working people on the pay roll | |
| Valentin Manuel | 10/12/11 |
| Compared to HD, Lowes have nice product layout, large variety of selectios, clean and wide aisles and so on. However, when you call customer service, it's terrible. Before you get to a live person, you go thru variety of options, then before you get to speak with someone, you get referred to another person/department but the wait is so long. You have to patiently wait and listen to no less than 2 songs or music. I was referred to an outsource service in India and it was an underwriting section which deals with credit history and reports! Can you believe it, our sensitive personal credit histories are in India and what if the system is hacked. No wonder there is so many IDENTITY THEFTs and losses going on. All I can say is not only is the customer service POOR when it comes to phone service, it is both terrible and worst. If Lowes perform bad, I wouldn't be surprise. VM | |
| Dave | 10/10/11 |
| It has come about that about 50% or more of the items that I used to purchase at Lowes are no longer carried by Lowes, apparently the shelf space now used for gardening supplies. The store employees say that it is a corporate decision. So now that the Lowes has run all the family owned hardware stores out of business, and Lowes no longer carries what I need, and I waste more than 50% of my trips to Lowes and Home Despots because they both carry almost the exact same inventory, I now find myself purchasing a lot of stuff on the Internet. | |
| Frank | 10/7/11 |
| I'm a former Marine Sergeant Viet Nam Veteran. I have a valid GA Veterans drivers license. Now, all of a sudden, LOWEs does not honor my Veterans status. Now, per some stupid new rule, you have to be active duty, retired, or disabled vet to get a discount. Whooppee? How many military people spent their entire career in the states? Some office pogue made a big mistake, and I'm putting the word out! Besides, the ORANGE store is right down the road.......Want to hear from other people around the country, here they are: http://www.flickr.com/photos/gamtnrider/6215688146/in/photostream | |
| ALL YALL | 10/3/11 |
| DEAR LEMMINGS, Over the past couple of years I have worked at several hardware stores, and all I can say is this: YOU PEOPLE ARE THE BIGGEST PACK OF NIMRODS I HAVE EVER MET! Not all of you, most are a pleasure to deal with, but some of you people were born to complain about every little thing. There are BILLIONS and BILLIONS of people on this planet, you have to expect at least some of them to be assholes. Well guess what? Same thing applies to retail stores. I am a HUMAN BEING, NOT A ROBOT. You treat me nice,I treat you nice. You treat me like an asshole, guess what happens? I see these stories about how you've shopped at a certian store for SOOOO many years, and ONE bad experience, that ONE time, by that ONE peckerheaded employee, and you're never going back? If a doctor tells you: "I'm sorry Mr/Mrs. Whogivesaflyingcrap but your appendix is infected. We're going to have to remove it." do you say: "Screw that! I'm going to Dean insted!" Walk a mile in another mans moccasins, I've been on both sides of the counter and all these stores put the Costumer WAY before their employees. SO DEAL WITH IT! P.S. The way most of you spell, I'm surpised people actually let you near a computer. P.P.S ALL CAPS LOCK DOES NOT EQUAL VERY ANGRY! ALL CAPS EQUALS: "LOOK AT ME I'M AN ANNOYING ATTENTION WHORE! P.P.P.S Don't bring your religous views into this, it just makes you look even stupider. P.P.P.P.S I hope you all rot in a hole. | |
| melissa hook | 10/4/11 |
| I bought 2 6 feet Blue Spurce Pine trees $65 on clearance in the middle of the summer of 2010 at the Hiilliard Ohio store. They said they would put the trees aside. They didn't. They sold my trees to someone else. The manager didn't say he was sorry. He told me that it was normal practice to put a tag on the trees to say sold and people pull them off. I was told that the tree would be taken to the back of the nursery. Which didn't happen. I talked to 2 other lowes and they said that is what they do when they sell plants. They wanted to give our money back. We said no. We want the trees. They called around to look for trees after i called them back. One of their managers lied to another and said that we came and got our money back. I told her that I still have the receipt and that never happened. She stated that there are not any pine trees at this time. She said that in the spring come back. We agreed . We have not been contacted by lowes. It is now October 2011. I have gone to the store once a month to look for the trees. they haven't had any. We are so disappointed in lowes. We buy everything from that store. We perfer lowes over home depot. Not any more. | |
| SEYMOUR BRAM | 10/2/11 |
| Items purchased online supposedly located in my local stores are fake or come-ons, they don't exist. After my purchase I got the run-around and later told this item which is vinyl tile is not sold in Florida. I asked for a refund confirmation sent to me and was told they don't sent comfirmations via email. Now I have to worry about my payment made and wish for a refund. I did contact their coparate office as well and told the same thing. LOWE'S HOME CENTERS, INC. 2707 1850 NE CAMPBELL DRIVE HOMESTEAD, FL 33033 Phone: (305) 508-3020 | |
| Steve | 9/30/11 |
| I purchased a pressure washer (Troybilt) from lowes in the spring and used it 3 times, it worked great till 2 weeks ago so I brought it back to Lowes. They said they would send it out and have it repaired which they did, The RTM clerk called me up and said the company that now does there repairs said it is not repairable. I told me that was BS and I only used it three times and it cost $300. I asked the store manager what am I supposed to do with it now. He pulled me on the side and said that Lowes is forcing them to use a new repair center called Altaquip which also services Home Depot and most of there returns come back as "unrepairable" like mine did so he gave me the name of the place that was servicing all the stores till 30 days ago (my luck) which was not to far so I dropped it off at a place in Kings park called Mower Doctor or The Warranty Center. I told them the problem and what happened so they had it for 4 days. They said the pump went bad because it had no oil from the factory so they replaced it FREE OF CHARGE (warranty). I asked why they are not serving Lowes anymore, They said it was Lowes idea to try the new place, they said Home Depot has the same problem, So I guess just like Home Depot started off good and went down hill Lowes is doing the same thing, i thought they had better judgement than that. Anyway the bottom line is I got my machine fixed because Lowes had a Manager that wasn't afraid to open his mouth. I am not going to say the store location because I don't want him to get in trouble and if the Corporate people that made this call to switch service places read this I say "WAKE UP and do some HOMEWORK before you make stupid decisions" | |
| lowly employee | 9/30/11 |
| surf city lowes in nc is the pits they preach customer service and focus till you want to gag. The manager is only worried about making money and has very little lack of respect for the employees. He is young and very inmature to be managing a store but if we make money he keeps his title. what a shame---young employees are allowed to be late , not show up for work or show up and not work---the manager is always joking and kidding around with these kids but is always critical of the more mature older people working there. most managers at the store share the same attributes as the manager. employees who abuse the system are not held accountable but are able to keep there jobs as if nothing happened | |
| ripoff | 9/27/11 |
| Lowes should not allow its employees to do work at peoples houses. I recently bought some garden supplies, while paying the employee/garden manager asked if i needed any help with my landscaping project. Being a little older i said ,sure what would you charge me? He said $50 bucks. First, he was two hrs late,, he brought his young son with him? and ALL the plants died within a week. Then he asked for more money? Is this allowed? Employees should NOT be allowed to do this. ja | |
| Aaron Snodgrass | 9/26/11 |
| I too am run a construction company and have an account with Lowes. We bought a range and a hood for the house. They told us the range would be at our house in a week and the hood would take the same amount of time. The range came on a friday and my wife took off work early to meet the delivery people. WRONG RANGE!!! you guys ordered the wrong one. THen got a call the hood was going to take 5 WEEKS!! Two days later the hood was in?? I called to complain saying we are a contractor that gives you lots of business. So your employee tells me she will call monday and work it out. Its monday! we had to call and now its going to be delivered on Friday 3 Weeks past the original date!! THe sales team was good (not great, considering you ordered the wrong stove) But delievery and shipping was horrible. It shouldn't matter business or homeowner. Customer service should be your #1 priority which it is clearly not. Store # 1547 Wichita KS I except some form of appology or to know something is being done to fix this | |
| Michael Lucas | 9/25/11 |
| I contracted to have my garage renovated on July 15, 2011. It is now Sept. 25th. The only thing that has gotten done so far, is the roof and windows ( which have been installed improperly!) they also said that the concrete patio in front of the intrance door needed to be replaced, that cost me an additional $500. They later recanted on that, it would not have to been replaced!! A job that should have taken no more than a week is now in the 3rd month. There has been numerous misscommunications, unreturned phone calls, nobody seems to be in charge!!! I would NEVER recommend Loews to anyone, and will never contract them for another job! Word of mouth is your best advertisement, and sorry to say that I have nothing positive to say about Lowes!!! | |
| Don Reitmeyer | 9/22/11 |
| For Store Manager Chris at store # 1868- Bloomsburg, PA. Lowes should have More people like Him and you'd see more business! He's a good Man and Customer Representative. He went out of his way to Help me when I met the Idiot Asst. Manager (Paul) whom I wouldn't let run a candy counter. | |
| Michael Hauer | 8/9/11 |
| I am absolutely amazed at what I just found out! We have been Lowe's customers for decades and right now, I am switching to Home Depot! We have friends who own a horse rescue farm. These good people rescue (and pay for) horses and donkeys from kill pens in the Midwest. These are animals who are scheduled to be slaughtered if no one rescues or adopts them. These folks have a barn which is badly in need of leak repairs. I was informed by them this morning that they have approached Lowe's for some help with materials and they were told that Lowe's '...only help humans, not animals'!! Home Depot, however, has so far donated gift cards for fundraising events (and we have not approached them on the barn issue as yet) so from now on, I will be sure that my family no longer shops at Lowe's (we shop there at least twice a week); we will now switch to Home Depot. And I see by their website that one cannot write to them directly... everything is FAQ's. And here we were some of their biggest fans! No more - I am done! | |
| Ben Cooper | 8/9/11 |
| This experience has taught me that Lowe's not only sells CRAPPY products, but they do all they can to HIDE that fact from other customers. I bought a rocking chair from Lowe's, and it was CRAP. So I went online to post a helpful review so that other innocent consumers would not be victimized by Lowe's crappy buying decisions. The rocking chair was LOW QUALITY and DANGEROUS. I included photos I took of the chair in my review and posted it to their website. They rejected my review because I said "you should buy a quality rocker from a place like Frontgate instead". Their rejection said I was rejected because I mentioned a competitor's name. So I re-submitted the review by taking out the name of the competitor. They rejected it AGAIN, this time saying the following: "Your opinion on Black Slat Porch Rocker is important to us and the Lowes.com community. Unfortunately, we cannot post your review because it contains one or more of the following types of unsuitable content: Critical comments not related to the product being reviewed Obscenities, discriminatory language or other language not suitable for a public forum Advertisements, spam content or references to other products, promotions or competitor websites Email addresses, URLs, phone numbers, physical addresses or other forms of contact information We encourage you to resubmit your review after reading through our guidelines. Thank you for being an active member of the Lowes.com community." My review did NOT violate their policies and did not violate any of the things listed above. It was a VERY honest, polite, and helpful review. What Lowe's is doing is CENSORING valuable feedback from its customers, EVEN THOUGH IT CLAIMS TO WANT HONEST FEEDBACK. This rocker was CRAP. (Although I did not use that word, or any other obscenity, in my review). LOWE's sells CRAP products and CENSORS honest and fair reviews, which is tantamount to LYING to its customers about the quality of its products. I know what they did on this product, and it's shameful. I have to assume this is their standard operating procedure. This is the way they deal with their customers - by withholding valuable, honest, accurate feedback that could save innocent customers from being ripped off, or even injured by a CRAPPY product. Shame on Lowe's!! Here is my review. You decide - was this review "obscene" or unfair?: "I thought I was the smartest guy on the block when I found these at Lowe's for $88 - because they looked like the high quality chairs you see at high end catalogs but for one-third the price. So I bought two of them, and I was just amazed at the low quality. First, the runner broke right off when I was putting it on. I have other rockers so I know how to do this, and I'm a handy man - it shouldn't have broken. So I was more careful with the second one, but it split too. They just use cheap wood. It's made in China, so maybe they don't even know what wood it is. Second, it's just not well made - although it looks handsome enough, the back is totally straight and not at all contoured, and same with the seat. It doesn't have a good "angle" when you sit in it, and it doesn't rock well. So at a distance, it looks fine. But if you actually plan to sit on them, forget about it. Spend some more money and get something of quality." Here is the crappy product: http://www.lowes.com/pd_243813-53239-JDSBF-RTA_4294857828+4294866981_4294937087_?productId =1069145&Ns=p_product_prd_lis_ord_nbr|0||p_product_qty_sales_dollar|1&pl=1¤tURL=%2 Fpl_Rocking_4294857828%2B4294866981_4294937087_%3FNs%3Dp_product_prd_lis_ord_nbr|0||p_product_qty_sa les_dollar|1&facetInfo=Rocking#BVRRWidgetID | |
| Kathleen Encrapera | 8/10/11 |
| Do you carry anything besides plants that is made in America? | |
| Allison | 9/21/11 |
| I walked into the Lowes store in Cumming Georgia and this tall gangly guy named Randy started pestering me. I told him I didn't need his help, but he kept on pestering me. I walked away. I was in the garden center when I realized this same man following me. It was so obvious. He creeped me out. I left the store without buying anything. The guy totally creeped me out. | |
| The Dr. | 8/11/11 |
| I read several pages of complaints, and I want to lend some advice to the customers and Mooresville. I've been a vendor of Lowe's as well as their competitors, and I always prefer to do business with Lowe’s. They’re a better company, and I intend to grow with them. Please remember that Lowe’s isn’t manufacturing the washer and dryer in the back of the store nor do they have a bagging plant where mulch is packaged. When you have a problem with a product purchased at Lowe’s, I suggest you include the supplier when holding somebody accountable for your frustration. We too want you to have a pleasurable shopping experience, so make sure you give the manufacturer / supplier / vendor a chance to make things right. We’re all in this together, and I’m confident (given the opportunity) a vendor can do a lot more than you know to correct a poor shopping experience. | |
| Mrs. Robin | 9/17/11 |
| I am very disappointed at the way Lowe's treats its employees. My husband works for the store in Waxahachie, TX and he was told by his superiors that he is not to spend time talking with the customer. They want him to show them to the product and walk away, not giving them customer the chance to ask questions. WHAT THE?? This is not good customer service!!! Not only do they rotate hours and keep him unaware of what his schedule will be, they are disloyal to the customers as well. I am so ashamed. Before we were married, I had no idea that they ran their business this way. This was my favorite home improvement store..key word...WAS! Their turnover rate is very high for a reason. Learn how to treat people or close down! | |
| Nancy Ammons | 9/21/11 |
| I purchased a Maytag Washer from Lowe's. After just a few months I started having problems with it, good thing I purchased their Protection Plan (so I thought). I recently had to call again for repair, this time the Bearings went. It is now 3 weeks and the Washer is still not fixed at all. They keep telling me the parts are not in, yet the Warrantly dept. says they were shipped. In summary, I will never buy another appliance from Lowe's again. I will go to Home Depot or Sears next time for sure. Nancy Ammons | |
| Cindy | 9/19/11 |
| I just read a comment from a man on this site saying he was off to Home Depot- Well he is off for sure if he is going to Home Depot-Management is rude to employees and customers- How do they still have their jobs in this economy!!!!!!! | |
| W. Moody | 8/15/11 |
| I wouldn't even give Lowe's in Columbus, MS one star, but the ratings will go no lower. I purchased a riding lawn mower in May 2010 for $1,800.00, along with a 3 year warranty, since my livelihood is lawn maintenance. When the mower started smoking, I brought it in for repairs. After keeping the mower for weeks, they informed me that they weren't sure the repairs fell under the warranty I had bought, and I would have to pay for the shipping of the mower to Birmingham for further investigation, I paid for the warranty, nothing has been proven that the problems with the mower would not fall under the warranty, yet because they do not have specialist at their repair shop who knows the difference, I HAVE to the one to pay for their incompetence? I asked for a further explanation, and the customer service representative was VERY VERY rude and short. After I asked to speak to management, they told me mng wasn't in. Does no one oversee this store?!?! After several phone calls mng is NEVER in. Please be advised that I am seeking legal counsel if someone does not respond to this matter immediately. Lowes tells you one thing and does another and does NOT stand behind the guarantee. I will be taking this matter public with all names listed if I do not receive some courtesy and assistance soon. | |
| Sally Z | 8/16/11 |
| This is a letter wrote to wooster ohio store manager, Its one thing to have to deal with all the errors, when we made a major purchase of whole house pella windows. But what i cant handle is the lies that came from the manage, from the installed sales department. When the windows were ordered wrong, Both times, She has blamed everything on the sales kid that came to our house. Has even told me that he has been fired for incompetency. When in fact she made just has many incompetent errors and in turn should be fired herself !! When the windows were ordered the second time, I exclusively asked her, how is lowes going to prevent this from happening again? She PROMISED me over the phone, that she was going to re-order them herself to assure correctness. Then when the windows were wrong a second time, and needed to be re-ordered a third time, she blamed the sales kid again. Was he even still with the company at that time? or was that a lie too? Thats when i found out about the bill and more lies !! During the first error, she told me we were receiving an $1800 refund and they would reorder the windows and try and have them installed asap. What she failed to tell me, was that, she was going to re-charge our account another $860 for the reorder of windows. Which in truth that would not be a $1800 credit, making it only $940. She very sneakingly did this, by telling me that she needed my account number to issue the refund. I asked why would you need our number for a refund, that she should be able to put back money into the account no problem, but not charge the account. She also said that normally the account holder would have to come into the store for these types of transactions. I again asked her, why, that we were only making a refund, not a charge. She said that was how they did it for security reasons. That's when i revealed to her, that i did not have the account number, nor did i have a bill in the house that i could pull the number from. I told her my husband had that information and that i was unable to contact him at that time due to his traveling. She then asked me for his last four digits of his social security number and his birth date. That maybe she could make the refund transaction with just that information instead. She said she was able to complete the refund and that she would mail me a receipt, which i received. When we realized the windows were wrong the second time, that's when she revealed to me that we were re-charged $860. But nobody has ever mailed me a receipt !! Who authorized this charge, who signed, wheres our receipt???? When my husband questioned her about this charged, she outright LIED again and said, Well Mr. Z, your wife authorized the charge transaction!! Which in fact, I never authorized that transaction, nor did even have any knowledge of that transaction, She even hid it from us by not sending us a receipt. When i asked her, where was the receipt, she said , Oh, it must be in your file, didnt "they" send you one? Well guess what,,, I couldn't authorize a transaction even if i wanted to, due to the fact that, I DONT HAVE AUTHORIZATION ON THIS ACCOUNT!! My name is not on the account, i did not sign any charges. The transaction that she made, she made on her own, she charged our account without our knowledge. And she tried blaming me for her FRAUDULENT transaction. Is it Lowes policy to allow transaction to be made by anyone, especially by lowes employees? without even so much as a signature???? NOBODY HAD AUTHORIZATION TO CHARGE THIS ACCOUNT, This is fraud, and I would now like to know how you are going to handle this incompetent employee, how its not going to happen again, and if our account is going to be refunded another $1800 for the second error?? If you rather, i can take this up another level to your district manager. If that's the option you choose, please send me contact information. Regretfully, Sally Z P.S. I am livid she tried blaming me for making an un-authorized transaction on this account and still trying to contact district manager. | |
| Fustrated | 8/16/11 |
| I recently stepped down from working at one of the Lowe's stores in Ohio, after about 10 yrs of service. When I started at this store it was one of the best stores in our Region, and then it happended. Good Mangers and employees were treated poorly and so, called poor Mangers finally drove the store to were it is today. When I left I was asked by the store Manager why I was leaveing and what he could do to fix things and I thought to myself for a minute and said if he is asking me how to fix it, it is time for me to go. | |
| F A Fuller | 8/17/11 |
| I bought a Whirpool Front loading Automatic Washer Model # WFW9050 from Lowes. I bought it 20 April 2011. August 15 it broke. I even bought the extended warranty offered at the time. I paid about $600 dollars for a washer that lasted four months. I contacted the company to execute the Whirlpool warranty. The Whirlpool service person came out and said it It has a bad water sensor it will take 8 to 10 days to get the part. When I bought it, the salesman at Lowes told me any problem would be resolved within 24 to 48 hours with their well equipped knowledgeable service team of professionals . Lowes said it is past their 90 day policy so they don't want it back. . I'm just stuck with out a washer that works for two more weeks. I have no confidence in either company anymore. We all learn from our mistakes. A wise man once said "It is Important to learn from the mistakes of others because you will never live long enough to make them all yourself." I made a mistake by buying this Whirlpool washer from Lowes and absolutely don't buy an extended warranty ! | |
| Terry Smith | 8/24/11 |
| I ordered a stove from Lowe's July 11, 2011. I was told the stove would be delivered July 18 so I had my old stove removed. To date, Aug 24, I still do not have a stove and no one seems to know when I will be getting one. I have ordered and reordered 3 different stoves and none of them have come in. The lack of communication between staff is terrible. No one returns phone calls. My service has been terrible. If I ever get the stove, I will most likely never order another product from Lowes again. Needless to say, the stove was paid for when it was ordered. | |
| Teresa J. | 8/30/11 |
| I have never had such terrible customer service or rather lack of customer service in any storeI shop at.The asst. store manager was the poorest excuse for someone in his position.The lowes store is located in Madison,Tn.My Mother,myself,my brother,&sister-in-law filed a complaint the day we were there and the manager laughed but said he would tell the manager & have him call us.We are still waiting for that call.Needless to say we will never shop there again. | |
| John s | 9/1/11 |
| I purchased a Troy Bilt riding mower from Lowe's with an extended warranty. It's 4 months old and went dead. I contacted Lowe's for service and they scheduled a pick-up (in a week). I took off of work to meet someone in the 4 hour window they had given me. Nobody showed up, not even a phone call. Called Lowe's the next day and they told me someone would call me back in 48 hours. (Grass didn't stop growing) Still no phone call. After speaking with a representative, I was told to call the servicing shop. Basically, they wanted to wash their hands of me. At that point I asked to speak to a supervisor and was subsequently to speak to a supervisor, was disconnected. They didn't call me back. I'm calling Lowe's corporate offices now. I would not recommend making any major purchases from Lowe's. Definitely not an extended warranty. Pretty worthless! | |
| John s | 9/1/11 |
| Well I called the service center that Lowe's told me would fix my riding mower. Turns out they were an hour away and the guy told me he wouldn't come pick-up my mower. He wouldn't send anyone out this far away to even look at it. Kind of made me wonder what this extended service agreement I bought was. At the time of sale Lowe's had told me it was for at-home OR service center repair. At the time of my phone call they didn't have anyone to do any type of service. HOW DO YOU DEFINE FRAUD? After another frustrating 2 hours on the phone the Lowe's solution was the same one promised to me 4 days ago (that never materialized). Someone would authorize a work order a call me within 24 hours. (didn't happen) Another call... spoke with a supervisor this time and was told the service center that never showed up last time was going to do a pick-up again. We'll see what happens this time. Oh yea, the service center is 2 hours away. Kind of understand why they blew me off last time. It seems like when a company sells you an extended warranty, they should have someone available to service your product, if not I'd say they're selling empty promises. | |
| Dennis Landvater | 9/1/11 |
| On Sunday August 28 I wanted to buy approximately one thousand dollars worth of carpet from Lowes in Lancaster, Pennsylvania, store # 1127. I was required to pay $35.00 for an installer to come to my residence and measure. The installer was to contact me within two days. After four days I called the store to inquire why I had not been contacted. I received no consideration from the store manager. All he could say was I could get my $35.00 back if I came to the store and requested a refund. This store is a 36 mile round trip from my residence! They did not complete their part of the sale, yet I must drive back to them to get a refund! I will not ever purchase anything from Lowes again unless I receive some consideration/compensation for their screw up. | |
| Michael | 9/4/11 |
| The Lowes in Houston off of I-10 (9640 Old Katy Fwy) is the worst. We showed up today at 7:44pm to get a part we needed for a sink. The doors were already locked. A cart boy saw us and said, "it's about that time." I ask him to look at his watch and he confirmed that they should not be closed yet BUT added that he was "just a cart boy." There are such relaxed standards at this location. It's very sad. I won't be back. | |
| Dusgruntled | 9/10/11 |
| A burner on my stove burned out. I drove to the local store to buy a new one, and was given a card with the website for ordering a new part. (He would have done the ordering for us, but I did not have the stove information.) I went home, ordered the part online, and received my confirmation. The next day I get an email that my order has been cancelled. I check the website, and confirm that my order is cancelled. Two days later my checking account is billed for parts. I call the number on the website at about 7:30 PM to see what is going on, and receive a message that I have called outside the normal hours of 8:00 AM to MIDNIGHT. After trying a couple more times, I decide to go to the local store to see if they have any information. The customer service lady was nice and helpful, but when she called the manager over for assistance, he ignored me. After the fourth time of getting his attention, she finally got him to listen to the message, only to have him leave again in the before the all important call between 8 and midnight part. Eventually, he listened to the whole thing, and gave me the corporate number, since they are unable to help me. I go home and call corporate. The tell me to call the website number. I explain the whole situation of how the number does not work, and I just want my money. After all, they cancelled my order, so I went else where to purchase my part. She can not help me, so she gets the manager. Short story, long, he can not help me. It was a little past 9:00 PM, so I decide to call the number on the website. Now, I get a message that I called outside of their operating hours of 7:00 AM to 9:00 PM CST. I just want my $30, not lies. | |
| Joe Avis | 9/13/11 |
| About a year ago i bought a new Troybilt weed-eater from Lowe's about two months ago the motor got so hot it started to melt from just normal use i took it back to Lowe's to get it fixed they sent it off. they called me Friday to let me know that my weed-eater was back from the shop so i went Monday to pick it up and i was told that because it was unrepairable they put it in the trash. now i have no weed-eater and no reason why they put it in the trash. | |
| Jai Sevin | 9/15/11 |
| not that it affects them any, but i'm done with lowes. purchased 3 months ago a 2k riding mower and was SUCKER into the extended warranty. We had a DROUGHT I didn't cut the grass until a month and a half later. It cut crooked as a drunk. I changed the blades and cut the grass again (2 grass cuts are a month) still crooked. Took me about a week to track down a trailer to bring into service. 3 weeks later they call me with a bill to fix it. Bent spindle not covered under warranty. No one wants to help. Its a measly 220 dollars but its the principle of customer service. I'm done with them. I'm told I should have brought in it before the first 30 days. | |
| Don allen | 9/15/11 |
| I pre paid for all new appliances and all new tub shower combo and a shower with shower walls. This was 2 weeks ago. I come to pick up the shower and the tub combo that I paid for 2 weeks ago. An hour later I am told they don't have the tub and can't tell me when the tub I paid for will arrive. I have already tore out the bathroom and now have no tub. So I take the shower and drive back 45 min. One way. I tear out the remaining shower and plumb in the base. I remove the walls from the box only to find they are cracked!! I call Lowes and tell them we now have no tube or shower. She tells me they gave me the last one and again have no idea when they will get another! Now we have no tub, no shower, and no idea when I may ever get one! Really!? And all I get was sorry. I'm not done making sure that everyone knows about this. | |
| stanley taylor | 9/5/11 |
| i live in colorado springs and about a week ago a guy running from the cops jumped in to my yard and he left my house three hours later and he told me he would buy three can stack them on top of each other and inside the cans he would add suff like 900 worth of stuff and turn them in to gift cards gift cards sell easy. i called one of your stores to explan and the guy hung up i am now telling you this not for money but in colorado spring is slow and race plays a big part but in this state if your a ex con you cant get a job i turned myself in to a prison to better my life and i learned to do art work and my dream is to be a artist and your stores should give us a chance we to have familys to feed i buy my art tools and i have done wood working to roofing to you name it and none of your stores will touch me you want to beat out homed start helping the the buyer to the cars like they do on the airforce base this will get the workers to bond with the buyer even let tip get started i hope you like this stuff and i sell art work stans.artshop@gmail.com | |
| Jamie Reed | 9/6/11 |
| I am not one to write a review often but this needs to be shared. We began our experience with lowes thinking that we picked the right place to buy counter tops and cabinetry. We were mistaken. Our problem all began when they mismeasured our cabinets. They had to reorder to make the cabinets fit into our kitchen. It took over six weeks to get five cabinets when it only took four weeks for the whole kitchen. While this was a problem we thought our counter tops will be ready as soon they come in because we had a phone call saying they had been fabricated and were just waiting for the cabinets to be finished. They were wrong. They now are saying that they are not ready and are not sure when they will be. We moved into this new construction home in August. Our kitchen and bathrooms were supposed to be ready by then. It is now September and they still aren't in and we are getting a runaround. We are living with no sinks in our new home. I will never use the little rock arkansas cabinet department located in Bryant again for any project!! They obviously cannot do their jobs correctly and only care about the customer until they get paid...after that they don't give a rats about you!!! | |
| Mike Whelan | 9/7/11 |
| On Friday, 26 Aug 2011 I was driving from Maryland to Virginia to take care of my house during hurricane Irene. I stopped at the Lowes in La Plata, Md, to see if they had a portable generator. I was surprised to see there were a number of 5000 watt portable systems available for sale outside the front door of the store. I was really disappointed with Lowes when I found out the price. A generator that sells for $599.00 at other retailers was being sold for $700.00. When I said, “Those normally sell for $599.00 at other stores” the salesman responded, “but they don’t have any”. My response to him was, “that doesn’t mean I will pay your rip-off price”! I've been a pretty good Lowes customer over the years, I was both floored and disappointed when I experienced this situation! Unfortunately, price gauging seems to have become almost common place, however, I didn't expect to experience it at Lowes. On 02 Sep 2011, I sent the Lowes Customer Service an email explaining the situation. Their response included an explanation of their pricing policy and an indication they forwarded my concerns to the store manager and I could expect a response within the next 48 hours. Today is 07 Sep 2011 and I have not heard a word. | |
| Oscar A. Paz Sr. | 9/8/11 |
| I just to be an employee at Lowe's in Pacoima ca as handy man I alway want to work at Lowe's when I got hire by Cindy the Gm. I was so happy everything change when the new manager Mario came on board he is so rude with all employees and uses bad words on us one meting by mistake I put my cellphone on my back pocket and dial home my answering machine record the hole meting and you can here the GENERAL MANAGER Mario G talking to us using the BS word the f word and telling us we wasting company time by going to HR and complain. If we don't like the way he treat us the is slot of people waiting for our positions. I went to Oran the big HR Manager he did not do anything ha just told us the gonna look in to it.I have an accident at work injured bad the LP Manager ask me if I want to go home but I will not get paid for it I continue working litping and inpain finish my shift Two week later Mario told he is gonna let me go because they have more candidates that meet the criteria. That was funny my co worker Manuel GonzaleZ doesnt know how to read or write. I was helping him all the time That's Discrimination and retaliation during the time working at Lowe's I was never late or absent. If u see the videos you will never see me wasting time I was always working hard. It so sad one of the Bigest Conpanies in the us. Let this happens to us. | |
| Lowes employee | 9/8/11 |
| lowes by no means is a place for older people to work---i find that we go beyond what salary we make and that the younger generation is there to collect a pay check and play around ,text and talk on the phone. Our mananger made a statement that the older people were bringing the store down. We bust our butts for a next to nothing salary and go beyond to focus on the customer and running our department. Lets get priorities straight and hire people that want to work together and not put it on one person. I have heard this complaint from other employees at various store. People are not held accountable. If you are making money the managers are over joyed but miss the budget and you have hell to pay with the part time people getting there hours cut and sometimes having to leave because the little money they get sometimes just pays for gas to get to work. Lowes needs to rethink there priorities | |
| Brandi Torres | 8/26/11 |
| I don't know what recognition these posts get but I just wanted to put my complaint out there. I was behind a LOWES truck heading onto a main highway and when the truck picked up speed the rocks from his previous delivery flew off the flatbed and into my car busting my windshield. I immediately called the number on the truck to report it. I tried to get the number off of the truck but the sticker was not readable and was worn out. They still filed my complaint and turned it in only to tell me they were not responsible for fixing my windshield because I could not identify the truck. When I contacted the store in Gastonia nc which is the store the truck was from they argued this matter with me saying "well if you couldn't read it on the road what makes you think you can read it now"? The lady in HR was very rude and needless to say I lost my temper with her. I have no reason to ever make something like this up. This is the first time anything like this has ever happened to me. I have enjoyed shopping with lowes for years. But this has changed my mind for me. I lost respect for this billion dollar company that is too cheap to afford to pay for a windshield that they are responsible for busting. I've spent thousands of dollars in my home repairs and many other things with them and get no help in return for their mishaps. I will not be shopping with them anymore. Thanks, but no thanks. | |
| Disgusted in Cincinnati Ohio | 7/8/11 |
| I purchased stainless steel kitchen appliances that included a stove, microwave and dishwasher from Lowes in West Chester Ohio. I noticed that the microwave door did not have a protective glass after cleaning it and noticing the cleaner was running down the mesh screen. I contacted the Lowes store and talked to the manager. I was given a number to call, which I did and the person on the phone told me they did not make the microwave any more and I would need to contact the store. I again went to the store to talk with the manager and she took down the information about the microwave and said she would get back to me, which she did not. Needless to say based on my experience I will never purchase anything else from Lowes after being treated in such a manner. Managers should be more proactive in dealing with customers that make any type of purchases if they want them for future customers. Based on my experience I will never purchase anything from Lowes again. Very disgusted with the service and the manager in particular. | |
| Karen Costello | 7/12/11 |
| I do not understand what has happened to Lowes. My husband and I spend alot of money in your stores. The store manager was very nice at your Green Mount Store in Illinois. The tractor lawn mower we bought was flooded from rain, had been wrecked also and when I tried to use it I had to dry the filter to get it started. This was not easy for me due to the fact I have health issues and that is why we bought the mower to make it less painfull for me to mow. We bought a washer dryer set at the Green Mount store no problems other than next day delivery does not work ever. The push mower we bought I had to work on it to get it started. Then the Refrigerator we bought next day delivery is not true this was purchased on Friday it is Tuesday night at 9:13pm. They are 3 hours late and are not going to be here for about another hour or two. I called the manager named Chris told him how this is very upsetting due to the fact I see the freaking commercial ten times a day NEXT DAY DELIVERY no you do not have it. The manager I tell him all the problems we have and we have spent this year alone $4000.00 and this is not right at all. The sales staff did not sell us the Fridge we knew what we wanted. They were talking some personal stuff. The people at the register up front were making fun of another employee. There was an annoucement and the guy did not hear it, the girl at the register said you are supose to be listening because he asked her what was said. The manager said they have a broke down truck and they are working late to get them delivered. He said you can spend five dollars or 20 and it does not change the fact they are doing everything they can. He asked me why I did not tell them the problem with the employees that day. I just got out of the doctors and we got a flat tire in the next parking lot and I wanted to go get my knew tire to replace my other new one and go home. I did not tell him I just had freaking surgery. I know the amount of maoney is not alot to the Lowes company. From all the post I have just read you are having alot of problems with your customer service. I told the manager maybe renting a truck or calling corporate and ask you all to take the commercial off because they can not do it. I would do everything for my customers that came into my stores over my twenty five years of running and working in Restaurants, because I wanted them to leave happy and we were a 2.5 million dollar comapny but I wanted repeat customers and every dime we could make. I know we are not happy and it will be interesting to see if anyone at Corporate evens reads this or answers. If it was up to your employees in the stores they would not.... My email address is kcf123@hotmail.com. | |
| | 7/12/11 |
| My Husband & I bought a side by side Refrigerator from Lowe's. We had trouble with the refrigerator the first couple months after we bought it.The same problem continue We told Lowes" and the Company that had to come out in fix it. Same problem with Refrigerator over and over. I will go to Sears from now on. I call and ask for replacement. Would never replace it or exchange. Food has spoiled and frozen and thraw out. I told them they should replace my Refrigerator. The man said no. Warranty is out. I said it was out wb I kept having the same issue with it. Today they are still not going to replace it. So from now on Sears is where I will go. Mine is torn up now. Food doing the same thing. Freezing and thraw out. Freezer is great. Refrigerator is terriable. There should be a Law against not replacing the appliance after you already have alot , I mean alot of the same problem. After the man comes out the refrigerators works for a while and then out again. | |
| name withheld for fear of retaliation by management | 7/18/11 |
| I work at lowes store 0468 and I enjoy most parts of my job,but we have a major problem at our store.Management constantly changes the "rules" that associates must follow and if questioned we hear things like "I'm not losing my job"and"I have to cover my own a*&".I also have noticed that favoritism is way out of hand,if 2 employee's commit the same offense the "favorite"gets a friendly verbal warning,while the other gets a write up,this also goes to favorable write ups,the favored employees get praised for doing their job and those of us who work hard every day are just expected to keep on doing it,I have no problem following the rules and doing my job but the rules are not applied evenly and fairly and the favorite associates are pretty much given a free pass and then praised for doing the bare minimum of their duties.We also have a store manager that likes to scream in the faces of the asm's until they are in tears,he constantly threatens their jobs ,which in turn causes them to take out their anger/frustrations on the associates.The workplace is supposed to be free from personal feelings/grudges but ours is not.This issue needs to be addressed in order to maintain a fair work environment,but we can't get anything done on a store level because the HR manager and the store managers all stick together whether they are right or wrong.I have spoken to many other associates that feel the same way as I do but will not speak up for fear of losing their jobs.Many of us have families to take care of and having our jobs jeopardized for taking problems to management is unfair and unjust.I hope corporate will look into this and help us solve this problem but I fear that it will only be ignored and if the store management finds out that I complained I will be terminated for some rule violation that is only enforced when they need a reason to fire someone! | |
| John J. Farrell | 7/21/11 |
| I'm a 57 year old navy vet. with 26+ years retail experience the last 15+ years in management positions.I applied for six full time positions at store 2566 located in Lehighton Pa.(Slated to open in August)From department manager,paint associate, hardware associate head cashier and cashier.The response I received from Lowes,Thank you for your application regretfully we decided to pursue other candidates.My last job was Customer Service Manager for Wawa which I held for ten years.With 26 years experience of working with customers and I could not even get a interview.I am an active member of the local American Legion.have been for twenty years.What is Lowes requirement to get an interview and a job. Does Lowes hire MILITARY VETERANS???Does Lowes hire employees OVER AGE 50 ??? IS LOWES REALLY AND EQUAL OPPORTUNITY EMPLOYER.It will be interesting to see who they hire. I encourage vets to apply else where do not waste your time on Lowes site. Lowes has lost my business and my family's and hopefully customers who think like I do. Best Bet Hire a Vet. | |
| Betty Rodriguez | 7/21/11 |
| I recently purchased a side by side refrigerator. I have been having trouble with the ice maker since date of purchase. I have had a service tech come out three times to rectify the problem. I do not feel that Lowes LIVES UP TO CUSTOMER SERVICE. I was directed to call HQs' and to no avail they were not any help either. I have had the appliance for less than 4 mos. and paid good money for a product in my thought process would be a wise purchase. I will no longer be a consumer at Lowes and make sure everyone knows about their customer service policy ..... | |
| Sharon Tate | 7/22/11 |
| I just want to acknowledge the Lowes store in Victoria Texas!!! I went shopping for plants and was uneducated on what type of plants to choose for our climate for my yard; well I was educated by the nursery worker what would work and after three months my yard is looking beautiful. Thankyou Lowes of Victoria!! | |
| Karin Hoppe | 7/24/11 |
| I purchased a riding mower from Lowe's in Bayshore L.I. NY in 09. I also purchased the extended warranty. As you can guess I have been trying to get it repaired or replaced for over a month. After many calls to Lowe's service center and their repair reps. I am now told to send a copy of my original bill by fax to receive a gift card to use at their store. They originally wanted to give me only $1000.00 for an $1599 mower. Now I have to wait to see if they approve all my expenses such as the extended warranty which still has a year on it and the tax of my state and they offered to pay $50.00 to get someone to cut an acre of land which is crazy. I have purchased many big ticket items from them in the past and this is the first time I'm getting the run around. LG washer & Dryer, Samsung 3 door Fridge, out door sprial stair case. You'd think such a good customer would have gotten quicker service. I'm very disappointed in the way they are handling this mower replacement. Not to mention when I purchase another riding mower I have to go to their store load it on my truck and drive 80 miles to my home. (I had to buy Alum ramps just to get it on my truck from the store) I hope Lowe's learns something from this mishandling of my warranty. | |
| Maria McQuillan | 7/25/11 |
| purchased a washer dryer set from lowes on june 13th 2011 was told i could have delivery on 17th then it was moved to 24th washer and dryer arrived on 24th but the pedistells for them have still not arrived and now its july 25 i got a call on july 20th telling me they had them and delivery was set up for today but im still waiting I called the store and am still waiting on a call back to let me know whats going on thei is not acceptable customer service | |
| Denise Toliver | 8/3/11 |
| I wanted to let you know that in this day and time of mediocre customer service, lack of respect, etc. that there is still some very hard working, respectful people out there and several of them work for Lowes'. I live in Charleston, WV and recently purchased a fridge and electric oven from Lowes. The sales lady, Wanda, was beyond wonderful. She took her time with me and not because she thought I had a lot of money to work with (I was looking at scratch and dent items). Wanda and the delivery people were absolutely amazing!!I could not have asked for a better shopping experience and I will be back for all of my home improvement needs!!! | |
| Rentless | 7/26/11 |
| You folks above my review, good for you, I also was lied too, had the nerve of being told that my washer was out of the extended warranty as their excuse, but the original problem was never FIXED WHILE UNDER WARRANTY. I also bought several appliances from lowe's in the past, BUT NEVER WILL I DO IT AGAIN. I AM GOING TO TELL EVERYONE INCLUDING THE STATE OF COLORADO CONSUMER PROTECTION AGENCY, INVESTIGATOR OF CHANNEL 4 NEWS, 7 NEWS & 9 NEWS, ALONG WITH THE ATTORNEY GENERAL ADVOCATE OFFICES. THESE BOX STORES SHOULD NOT BE ALLOWED TO OPERATE IN THE STATE OR ANY STATE- THEY DO NOT BACK THEIR PRODUCTS, EVER, EVER, EVER. Lowe's used every excuse not to replace "THE LEMON THAT WE BOUGHT" NOR DID WHIRLPOOL. WHIRLPOOL IGNORED THE ISSUE ALSO. THESE PEOPLE SHOULD BE RUN OUT OF TOWN. I WILL NEVER BUY ANYTHING MADE BY WHIRLPOOL. WILL DO MY HOMEWORK FROM NOW ON. WHAT GOES AROUND COMES AROUND. LOWE'S IS SHOULD BE RUN OUT OF TOWN, THEY ARE THE WORST IN CUSTOMER SERVICE. | |
| | 7/27/11 |
| I purchased 75 rubber pavers from your Elmira ,N.Y store. I asked to pick them up on the the following Tuesday 3 days later. No Problem they will be put aside, When the contractor who was doing the job got there they were out of stock. The store said they will send me 75 pavers on the following Saturday no charge. The contractor came back to do the job again. I called the store to get delievery time and they told me they could not get the pavers to me as they did not have them again. I had to pay 150.00 to the contractor when I told the store manager he said he was really sorry but could do nothing more for me. This is the second incident in2 months. My credit card number were stolen at the same store and purchases were made on it. I have spent thousands of dollars at that store and expected more than an applogy. How can you possibly stay in business with that attitude. We have home depot. and many do-it centers. I got the pavers a few cents cheaper at one of them. | |
| Bryan Bassfield | 7/27/11 |
| Why everytime i apply online for any position open. Also I'm available to work any time anytime for the past few months the HR always emails me sorry this or sorry that is it because of my ethnic background? Or u should hire a new HR @ Statesboro GA, i havent been to school for Human Resources i would atleast hire the name i see most frequently!!! 912 852 2319 | |
| C Morgan | 7/27/11 |
| Troy Bilt 4 Cycle Gas Trimmer, needs to the motor torn apart after using 10 hours and adjust the valves. Lowes does not carry the needed gaskets in order to perform the task properly. Suggest not buying if you are not mechanically inclined!! | |
| John Norris | 7/31/11 |
| I have had at least 3 bad experiences with your Indian trail location and Matthews location, I am going to voice this one complaint only. My wife and I purchased an expensive grill from the Matthews location and as we waited 15 minutes for help after I had asked for help the young lady came outside and had seemed bothered by the fact ( sighed and rolled her eyes)I wanted the grill in the back of the line and not the very damaged first grill she could get to. Second, After I finally got the grill I needed to take off the side to fit it in my suv and no one in your store ( at least near customer service area, go figure?) could lone me a screwdriver to do so not to mention many employees walking about not offering assistance. I had to buy a screwdriver to remove the parts. | |
| Melody | 8/1/11 |
| I ordered 8 fans online, 3 were available to be picked up at a store 40 miles from my home, 5 they had to ship. The fans for pickup were supposed to be available 20 minutes after the order was placed, I went 3 hours after to pick the up. On my arrival they claimed they didn't have any in stock, after some pressure on my part they did find the 3 fans, though they were very rude about it. Then the 5 fans arrived, I ordered 20" fans, they sent 14" fans. I called immediately spoke to a customer service rep, then waited 48 hours when I finally called them again demanding a supervisor. He said he "didn't know nothing" he was waiting for someone from the fullfillment center to call him, I had to pressure him to call the fullfillment center. Finally 2 hours later they claim they don't have the fans in stock. They tried to pull a bait and switch. So in conclusion the customer service at Lowes whether online or in store is all completely incompetent. I still don't have my fans and now have to search for them all over again. | |
| Travis Farmer | 8/1/11 |
| I recently purchased a Troy Built riding mower at Lowe's in Lincolnton, NC. I changed the oil regularly and after only ten months of ownership, there was a crack in the motor. I returned the mower to Lowe's and they sent it off to Troy built to be repaired. After almost a month, Lowe's called and informed me the mower could not be fixed due to failure on my part to put oil in it---I changed the oil six times in ten months. After calling Lowe's repeatedly without any help, I am still without a mower. | |
| David Abbott | 8/1/11 |
| I once the mistake of using Lowes in an attemt to grab up some soffitt repair items,a few minor tools,,and other small items for Sarurday Hunny-Do work. I'll never go back! Lowes is the non-working model of what so many big box retailers are putting themselves out of business with. I give you the following as my reason for using Home Depy ONLY! > In a cavernous store,with as many departments,I noted only 4 floor workers covering all departments and not doing a good job of it.But this can be a problem when you deliberately hire high schoolers,with zero home repair experience,so to pay only minimum wage,and no benefits, >Naturally,being short handed with non-professionals,there were people 5 deep waiting to ask for advice that was not to be had from a 19 year old kid who has never spent a day on a slab doing plumbing,framing,or wiring. I m 47, partially disabled veteran,where while I cant get out on the job sites anymore, my expertise in nearly every phase of home building/repair wouldnt even get me a call for an interveiw. My $14/hr wage requirement scared the hiring mgr off,as that is probably more than he/she earns. > Your lack of specific repair parts is a turn off that pushes men to home depot every time. You would also do better to get out of the appliance business. You are a home hardware and repair store, not an appliance show room.You may have buying power, but invest it into more and better home repair materials. > You want the repair and remodel and remodeling market,Less the "I just need a clothes basket,and soap holder" crowd. Walmart, K-Mart, bed,Bath and Betond have tnat covered quite well. >While Lowes has benn around now for around 10 years in the Jacksonville Florida market, I cant possibly see that your sales are anywhere near your competitors, Home Depot. Their department heads are actual former tradesmen,who can tell you with certainty,and often read the situation ahead and set their customers up with what is truely needed,which avoids returns.Yours, if you even have them,are gigh school kids.This does nothing to build customer confidence, > Lastly, I have never liked how the tools section,unmanned of course, is in the very front of the store. There is only a small minority of shoplifters, Put the tools back in an aisle,with a tool pro to guide customers to what they need, and not what they dont, Like 12pks of flashlights. Put masonry bits in with the drills. These are just a few reasons why I will not shop Lowes.It 9 out of 10 times ends as a waste of my time.And I go to Home Depot,Now, I dont even bother with Lowes, I've learned my lesson, Sincerely, David Abbott Neptune Beach, FL 3dabbott@gmail.come | |
| Master Forge Barbecue Product Alert | 8/2/11 |
| I received this Master Forge grill as a gift, and was something I really didn't want to return because of that. Unfortunately, the cover had a dent in the hood due to the fact that the way it is packed, a large grill panel easily pushes into the hood when shipped. While returning the Master Forge grill, I saw several others already built in the parking lot which had other issues. Some were rusting from the smoke pipe. Another had a broken weld from the pipe cover. A third had broken wheels. These were the assembled Master Forge versions so I could see getting one of these instead of assembling it myself was not an answer. I brought the hood in to hopefully swap it with another so I would not have to disassemble the rest to put back in the box. The Lowes item with the same sku had an entirely different barbecue in the box. It appeared to be manufactured identically, but was a different brand. Different tonal finish. Different nameplate & logo (not attractive at all) and would not work. It was a flatter black and dull. I went to another Lowes and they swapped out a hood from an assembled Master Forge model. (an hour waiting later) In the process of pulling off the hood, it ended up getting a large gouge along the side, but I was told it was the only one that wasn't dented and was so desperately glad to have a hood without a dent that I took it. I brought it home and figured I could touch up the gouge with barbecue paint later. I finished assembling it and the last part - the chimney - had to be screwed in place. It was literally the very last nut to finish assembly, and with one turn, it twisted off and away from the metal weld with a disconcerting 'pop'. As a result, the barbecue would no longer function safely. I had finally enough with the various problems that I had both seen and experienced with this grill. Gift or no gift, this Master Forge grill was going back. My advice is to skip this Master Forge grill entirely. If what I saw in the three identical Master Forge units I had the particular privilege of working with (and others on display) is any sign, it will not stand the test of time. Assembled parts may not stay in place - especially important ones like the wheels and smoke chimney - which I consider to be dangerous when using a burning hot grill -- and the paint finish is likely begin to rust fairly quickly like ones I saw on display. Even those on display in the store. It is too bad because it was a gift so I had every intention of barbecuing dinner as a thank you. I would suggest staying entirely away from this Master Forge brand as I certainly had bad experiences, and not just with one unit, but with several from two locations. With the time I lost in various assemblies, returns and try-agains, it was probably the worst product I have ever encountered, bar none. ** note ** Lowes has repeatedly REJECTED an honest review on this barbecue, and I think it is important for others to know what a potentially dangerous product it is. If there should be a fire, or other accident, they cannot say they were not made aware - and repeatedly so. Item #: 182316 | Model #:GR4002-013066 Master Forge ****** BUYER BEWARE ****** | |
| | 6/23/11 |
| I was at the Knoxville TN location on chapman hwy complainign to the front desk about a product they sell called Concern weed killer, supposed to be safe for pets and kids made of corn glutten. I had some very sick pets, this stuff smells good and taste good to all animals who want to eat it, dogs, cats, my pets were vomiting this stuff up for hours I thought they would die, they were eating it. I told the lady at customer service about it, she seemed very concerned tried to offer me a refund for the 4 bags I purchased but had to call the manager. The guy seemed young, inmature and uncoverned, sorta smirky like yeah right sure your pets got sick and sure you bought 4 bags but dont have a receipt. The woman/clerk seemed more mature and concerned , too bad she is not the store manager. I only got a refund for one bag, although I was not seeking a refund I just wanted them to know it is a dangerouse product. I was not impressed with the manager too chauvinistic. Otherwise I like lowes and I like that they discount the dying plants instead of trashing them in the dumpster so I shop there | |
| Steve | 7/1/11 |
| re the new very short length cashier/purchase counters at the Lowe's store on Rainier Ave So., Seattle: The typical sort of thing done by managers who don't work at the actual place where people work. The counters make it very difficult for the cashiers and the customers both. One can only place one item on the counter at a time; and now there is nowhere to move each item that's been scanned by the cashier before it's bagged. I sent a note to their corp. headquarters suggesting they place large easy to read signs at the outside entry and just inside the entry too: "Due to our new very short cashier counters, please restrict your purchases to one large item only, or five small items." My email was forwarded to the store and a manager there phoned me, wanting to know my 'concerns.' He doesn't need to talk with me when the cashiers are right there in the store; they'll tell him the same thing I wrote about. The new cashier counters are useless for customers and cashiers both. Shrink the counters even more and management can furlough all the staff. Maybe that's their plan... | |
| Meg Dunn | 7/5/11 |
| I recently bought a Refrigerator at Loews in South Lake, Tx, I am now waiting for a 4th replacement to be sent out, it appears that someone in the warehouse is damaging the refrigerators when loading, all refrigerators have had major dents on the outside. I feel nothing has been done to remedy this problem, Loews just keeps sending out damaged product. Also last thursday I received a call from my sales person telling me I would be getting a delivery on Friday, stayed home all day waiting, no call , no delivery. My time is worth something, Manager has not offered anything to make this better. I am very disappointed in Loews, I always have given you my business instead of Home Depot | |
| brian raleigh | 7/5/11 |
| I just recently purchased a 12x12 pop up canopy from the farmingdale ny store for a bbq I was having. When I got home the canopy had 2 broken/missing legs, a cracked foot, a rip in it and a torn travel bag. When I returned the product and spoke to ,Mohammed, the Mgr he stated their was nothing he could do ... I asked how about a discount , so he said he could only give 10% in the past I know home depot for such an inconvenience would give 30% so he said the best he could do was 10% and said if you want a better discount on damaged product go to home depot .. I spend enough time and $$$ at lowes and am very disappointed that I am thinking about going back to home depot.... | |
| April | 6/24/11 |
| As a long time customer who had a $20k credit line along with my husband (joint account), they dropped it to $10k approximately three years ago due to the ailing economy. I understand this as companies don't want to see open lines of credit that somebody might abuse, even those other than the cardholder. However, I recently received our new cards and was told our credit line was now, get this...$224.00 So it went from $20k, to $10k to $224.00!!! All because they tell me "we've not used it recently." Ok, here's a tip for Lowe's -- you might want to email, mail a US mail letter, call me, or maybe send a smoke signal or something as I'm plenty ticked that the morons you sub-contract out to to handle your credit issues tell me I have to "reapply" -- well that lowers my credit, when we can least afford to have that happen. Our credit scores are both above 800 and that's as good as it gets. Never late on our bill, not once, and this is how they treat people they want to spend their money there?!? Lowe's is getting as bad as Home Depot. Please support the "little guy" in your area. These big box shops are ruining the Mom and Pop stores and this is what happens: arrogance! | |
| Dr Stanley Napierkowski | 6/26/11 |
| Recently purchased a char broil grill at the Morehead city store . Had to go back to the store three times for a left out warming rack, English instructions etc. Finally got the grill home and it didn't work. Something to do with the igniter. Have called the store many times without a return of phone call. What an experience I have had I will never buy anything at Lowes again! I would like Lowes to pick up the grill and IWANT MY MONEY BACK! Thank you Stanley A. Napierkowski 856-669-7090 | |
| Lynne Kelly | 6/27/11 |
| I have a Frigidaire front load washer that I purchasesd at Lowes. I have been trying to get it repaired thru my extended warrantee (Lowes Service Advantage) for almost 3 weeks now. After being told a week ago that the parts were ordered and would take 7-10 days for delivery, I called today to find out about delivery and was told that not only were there no parts on order but there was also no service authorization in place. So far I have spoken to 8 people with Service Advantage, several people at the company that provides their service and 2 people at Lowes Corporate. After all of this I know nothing more than I did when I started. I guess my next calls will need to be to Consumer Protection and the Better Business Bureau. Needless to say, the extended service warantee isn't worth the paper it's written on and I will never purchase a major appliance from Lowes again. As Mr Beaty said..I'm off to Home Depot..after buying lawn tractors from them I know that they at least honor their service contracts. Lynne Kelly | |
| Carlos Flores | 6/29/11 |
| I purchased a tractor mower, purchased the extended warranty on 5/25/2010 used it last summer and worked very good. Now I started to use it for this summer and nothing but defective issues. It has been to the repair shop 3 times and now this will be the 4th time tomorrow when they pick it up again. I have not been able to use it for my lawn this summer so far. I have not gotten any positive results with Lowes warranty nor service solutions and I believe this is a defective motor and Lowes does not want to acknowledge this and jusrt giving me the round around. I already filed a compalint with the BBB on this: I have purchased a Tractor Mower last May 2010 brand-new at Lowes in Griffin, GA and worked great last summer for 2 months. Now since this May when I started to use it again I have been having problems and not working correctly at all. I purchased extended warranty they have come out to my home 3 times and returned fixed, however not fixed and they have to pick up my tractor mower again for 4th time tomorrow to try to fix it again. I spoke since May to Jon at warranty & he explained the Lemon policy and noted on account for second time on repairs pick up and that after 3rd time I can file for a replacement. I also spoke to supervisor Laura which was rude as cust. service. in May on this issue. I spoke to kattie, Perry, Patrick, Kaylie, Daniel and Chris. Now after they delivered for the third time my Mower it still does not work so I called again for service repairs and spoke to Didi, she put in for the 4th time and also put in for service solutions. Now I get a call from Zulaika 6/29/2011 at 10:15 to informed me that she does not see in the system the 4th time for service request and cannot do anything at this time under Lemon Law for replacement. Lowes has failed to acknowledge on a defective product which should be replaced and Zulaika from service solutions does not want to even try to do some research on this and her attitude as an agent or representing the company is very poor. I have a defective product and Lowes does not seem to care about it at all and I have followed all there instructions so far and no results. | |
| Pat McInerney | 6/13/11 |
| Hi Folks, I made the unfortunate mistake of purchasing a HE maytag washer from Amhearst NH, Lowes, yes folks 35 days later the washer wouldent work, so i called Lowes and they sent a 2nd rate appliance subcontractor to my house, after 1.5 hrs and 2 misdiagnostics, the guy asked my wife for the house phone so he could csll tech support, until he gave up and told us the parts wouldent be availabe for 2 weeks. i dragged the washer outta the basment and up the stairs, drove back 50 miles to the Amheast store and dragged it back in the front door. Never again. | |
| DinerTx | 6/14/11 |
| I took a fall in a Lowe's store over a huge rug left lying in an open cart in the aisle. I fell on my behind, scraped and bruised my left arm and hurt my left shoulder. Manager insisted I go to emergency room to get it checked so my brother took me straight from store to hospital. Three hours later I had a sprained shoulder and bruises. Lowe's has not paid the bill and now I'm getting calls from the hospital. I'm writing a letter to Lowe's corporate as I feel they are the responsible party. I'm fine now but it does not help that they could care less that this will end up on my credit.... | |
| Leonard Kudrecki | 6/14/11 |
| Please somebody do something about the service at the Long Bech Ca. store on Carson Blvd. I thought it was just me but a friend of mine said the service stinks. You need help and mobody wants to come near you. I'm 70 years old and I have to crawl under and over pallets to get some concrete while people behind the counter watch. I have spent all big money with Home Depot but only small money at Lowes. Unless they change I won't even spend little money there. Close the damn store and let Home Depot use it and I give HD. 5 stars. BTW I am a landlord so I buy all the time and you are missing out. Just a thought. | |
| Patricia Fernandez | 6/16/11 |
| I am writing concerning specific to both the Clearwater, Florida Stores - I have never in my life seen such lazy employees with absolutely no customer service skills - the only ones that care are the people that work the customer service desk at the clearwater store at US 19. The rest need to be put in a training class on how to greet a guest, and find out what our needs are when we walk into your stores. I have to go find someone - I walked into your store and it took me 30 minutes to ask one question! Every time I went to the plumbing department you could not find anyone, I was told that they were at lunch or on break - unacceptable! I feel completely ignored every single time I walk into either store - I have spent over $5,000 in the past three weeks in renovating my home and it upsets me every single time I have walked in - noone greets you, they literally ignore you - until I finally lost it and had to say "what is wrong with you people". I will take my business to Home Depot. Noone has a clue on what they are doing- you need to learn from Home Depot - follow their path - many other friends have told me the same - there are way too many other stores to buy from. | |
| Gab D'Errico | 6/16/11 |
| My car was hit in the parking lot at Lowes this week while I was in the store. When I asked the store manager to review their security cameras for a plate number so I could report it to the police, I was denied the information. They stated that they would not release the customer information. I will NO LONGER be a Customer of your store if that the way you treat people! | |
| | 6/18/11 |
| i have done business with lowes for 20-25 years, purchasing appliances for rental property and my own home, along with other items as needed. the past 3-4 years the store has become so customer unfriendly and unhelpful that i have ceased buying from them in favor of any of several other options locally. however, i have wanted to replace some windows in my rental and make them uniform with what has already been done (unfortunately by lowes). reluctantly i went to lowes and arranged for measurements to be taken, which was done by a very competant and helpful installer. when i tried to make final arrangements to order and install the windows, the attitude was we will order, receive, and install on our time table, at our convenience. basically, i am asked to allow an indeterminate time (probably a month out) before i can hope to have the work done, and i am to pay in full for this wonderful service before they will iniate the order. this is unsatisfactory. i need to have this project completed in a timely manner in order to make it available for rental. this is the last of any purchases or projects that i will initiate with lowes. | |
| Pissed | 6/8/11 |
| I want to get an estimate on installing new windows (to the tune of $15k or more) but Lowes wants to charge me $35 for the estimate. Home Depot --- ZERO.... I called the Corporate Office and they wont give on the charge either. Lowes....you are messed up!! Get a grip. You are not facing reality..... I hope this makes it to the President and even the Board of Directors...... PISSED WITH LOWE'S | |
| Rick DeGraffenreid | 6/9/11 |
| I bought two fans for my commercial office(Hunter fanaway with remote). When installed one light worked and the other one didn't. I thought no big deal I will go back to Lowes where it was purchased and get another light bulb. Guess what Lowes doesn't carry the lights for this fan. I guess my first complaint is why not? My second complaint is Hunter doesn't have this bulb on any of there sights either. Why not? Do you all really expect the lights NOT to go out on these fans? Corporate really needs to take a look at what it is doing up there and show some responsibility for the product they sell and have the parts available for the consumer. We were told go on line and find it. I have spent over $7000.00 with Lowes in the last 3mos on my building and instead of being helpful in this matter I'm told go on line and find it. As a consumer and Lowes customer that really made me feel my business was appreciated!:( | |
| GOD | 5/23/11 |
| I am a investor who owns stock in the company.I do not wish to list my correct name as to avoid future explainations.My concern to Lowes corporation is the inventory levels are seriouly low.I have been in numerous stores and have noticed that entire bays of nothing on the shelf or discontinued junk in unrelated departments.This has been going on for months.Now Lowes posted a loss of 2 cents a share and blamed it on weather.The next day may 17th 2011 Home depot beat thier numbers by 1 cent a share.Same weather.I have no confendence in Lowes with 2 men Mr Stone and MR.Canter retiring.I am calling for the Firing of the Ceo of Lowes or I am selling My Lowes stock 15000 shares and will inform my fellow investors to do the same.Lowes is going in the wrong direction. | |
| Mike mjgsr@cox .net | 5/24/11 |
| I recently had the pleasure of going to both home depot and lowes in seekonk ma. on the same day when i went to the home depot i was greeted at the enterance with a smile and directions to my destiation also every orange i passed gave me the same attention which made my visit quick and easy i was very happy with the service. Later in the day as usual i needed something else since lowes was a bit closer i figured i would stop there well every aisle i went down that had red aprins on which was at least two or more, where to involved with their personal conversatios to give me the time of day or even aknowledge my presence and there where plenty of aisles that this was going on in (at least four) then after i made my selections i proceeded to self check out so i would't have to bother any servic employees, low and behold there were two more emploees so engulfed ic their conversation that when i was about to place my items on the counter one of them had decided to lean on the counter, so i prceeded to a different check out one that had no red aprins in the area needless to say i'm not planning to go back. This pissed me off even more when i thought about how i applied at this store twice with out any call back, i'm a hard worker and was just looking for part time i have worked in the customer service industry and haven't been unemployed since i was a teenager, i have also recieved numerous emploee awards and couldn't figure out why these slackers are working there and i couldn't even get a response. | |
| Bob Brislin | 5/30/11 |
| While walking around a customer at Lowes my arm caught a metal price tag that was turned up and outward into the walk way .A brillant move by a corporate marketing egghead and a serious safety hazzard to everyone else.I have a bruse the size of a tennis ball from it. | |
| angelina tamayo | 5/31/11 |
| houston, tx, gulfgate store. i found a light fixture i really liked for 18.99. i was told the store was out of this discontinued item but the pasadena/fairmont store had 15. i made the trip there and the cashier ckd out my request, went to the manager but they did not honor the price. all other stores honor the better price from competitors! but i wont be going to LOWES anymore and will most certainly not recommend LOWES to anyone. | |
| Steve Kenney | 5/31/11 |
| I have a 10 acre parcel at the intersection of I-25 and South Nevada Ave. in Colorado Springs. It is visible, and accessible, and would make a very good location in an underserved area of Colorado Springs. Please contact me at smkenney@kenneyandcompany.net if the Company has any interest in pursuing this as a possible location for a new Lowes Store. My cell is 719-661-4579. My office is 719-550-1515. Looking forward to hearing from you, Steve Kenney Broker/Owner Kenney & Company | |
| Lisa Sprolman | 5/31/11 |
| I have to comment on my experience I have had at the Lowes in Macedonia Ohio. I went to Lowes sunday night to get information for sheds or storage buildings, really just to get a price idea. I headed to the project desk, where i was informed i could be helped. There was one guy in the back office but he was on a phone and didn't seem to be working, maybe he was on a break, but he did not want to acknowledge I was standing there. I was about to leave and go to home depot when a younger guy, Ben, walked up, asking if we needed any help. Ben helped us out immensely! By showing us all the different options each shed "package" has and what we really needed and within the price range we were trying to spend. We did end up buying a shed package that was at the store that same night, instead of ordering one. He did try to push for Lowes to install it, but I told him I wanted to try this project on my own with my husband and other family members. He smiled and agreed. I'm not sure if he gets extra money for it to be installed with lowes, but it didn't seem to bother him at all that we did not need that option. He even helped pick out the wood and loaded my husbands truck, later! He never seemed to be bothered by anything, it was very busy inside the store that day, and wanted to help in any way he could. The knowledge he had and the patience for us seemed to never end. I hope he hears of this praise. One of the friendliest workers at any home improvement store i have ever encountered. My memorial day was spent building a shed, that i now love! Thank you again! Lisa | |
| Response to Peter | 5/31/11 |
| Are you sure about that? | |
| Angie Steele | 6/2/11 |
| As a long time customer of over $50,000+ and a previous employee at our local Lowes here in Madisonville, KY. (I still know lots of employees that currently work there; ZeeAnn, Ralph, Rachel, Ashley, Tina, Joan, Donna, Curtis, Wendy, Jennifer, Janie and others) I went on my lunch (30 minutes) to purchase 6 little things. I got 2 little packages of nuts and bolts (which the young man in the hardware section doesn't know up from down.....I ask for a bolt smaller than 3/16 and he gives me a 1/4" and a 3/8"-Really?!!) and 4 blank outlet covers. Those outlet covers were listed on the shelf for 92 cents, they rang up $1.27. The lady wrote down the number then had me run back to make sure it was the correct item. I ran over there then here she comes.....I politely showed her that yes what it is ringing up as is wrong. I didn't have enough cash on me so I knew I needed to grab my checkbook. I wrote out the check for the little $6.57, I added my phone number, my birthdate and my drivers license number. The lady said I would have to get my license. I had parked at the lumber section and was checking out in the line that would get me out the fastest. I failed to get my license out of my vehicle. I went over to Tina at the service desk.....that I use to work with that knows I have spend thousands and thousands of dollars there. She looked at the lady behind her that said well,.......I said it is $6.57 really? I said nevermind I'll go to True Value. What garbage!! No only is my time wasted because of dealing with incompetent people but the lady wouldn't even take my measly little check. It will be a cold day before I step foot back into that store! We are ready to lay new floors throughout our house! That is why I've been painting all of my rooms, thus spending more money on paint at Lowes! Not anymore. My husband has been to Lowes looking at their flooring- I GUESS WE WON'T BE DOING ANY BUSINESS WITH LOWES! We have furnished every appliance in our house from there. Getting ready buy more appliances.....double washer and dryers. I will not spend one more penny in this store!!! | |
| elaine | 6/2/11 |
| I must remain anonymous due fear of reprisal. I am writing about store #1641 Manager Mike Bennet and Josh Morrison and also Brandy the head Cashier , last name unknown. This store is in Clarksburg , West Virginia. I want to inform you that the law is being broken , their sexual harassment going on also Lowes is opening themselves up to a class action law suite. Sorry you need to know about this store . The employee's are treated like animals. Being worked 7.5 hours a day and not allowed to have a brake or lunch. =illegal. They make promises IN writing that they never keep ie:changing hours worked etc . And when a female employee asked why they are not going by the written agreement told to "wiggle her ass back to her position" This was said by Josh Morrison. When employees ask if they can go on break because they need to use the restroom they are told "breaks are a privilege" this was said by Brandy the head cashier and she told employee(s) they can us a pot in the garden area to relieve themselves. Employees are Never given a employee hand book. They have to take a picture with their cell phones of work schedules every week otherwise management will come in and change it at any time when they say once it is up hours can not be changed. If you dare cross them they WILL get even . Telling you have a choice either work full time all summer then they will not call you in ALL winter but they warn you that you can NOT file for unemployment because they will say you still have a job OR the other choice is you will agree to work EVERY WEEKEND AND EVERY HOLIDAY. They have laid off every female management worker and replaced with men. I am giving you the heads up that I have family that is being treated like this and I do not want to see a class action law suit against you like Wal-Mart because everyone is terrified they will lose their jobs at this store. Please send someone out their to help these poor employees. I am sure you do not want to see this happening. Thank you for reading this. | |
| lllo | 6/3/11 |
| I was a lowes employe at harlingen store 2468 for 2 year and i have never worked in a place where so much favoratisim.The thing that i dont understand is that how is it possible that every month they quit or get fired why doesnt corporate investigates what going wrong with that store or whose making the wrong decisions.There no manager respects you.I wouldnt recommend no body to work for lowes in Harlingen. | |
| Smile , the boss loves idiots | 6/3/11 |
| I tried to work for Lowes in Delta Park(Portland,OR) Bad place to work. Management rude and unprofessional.Doesn't matter how nice you try to be, or your skills. Couldn't stay, even tho' I needed job. Wouldn't want others to have to go thru' what I did. | |
| KRIS NELSON | 6/4/11 |
| LOWES REFUND POLICY IF POOR: IT OPENS THE STORE UP FOR FRAUD AND DRIVES CUSTOMERS AWAY THAT HAVE RECEIPTS FOR RETURNS. AT THE BASTROP TX STORE I BOUGHT A DRYER & WAS DENIED A REFUNDED FOR RECEIPTED ITEMS I DID NOT NEED. AT THE REFUND DESK I SAW A COUPLE I KNEW GET A GIFT CARD FOR CURTAIN RODS THEY HELD NOT RECEIPTS FOR. THEIR CARD HELD $356.00. AT A LOCAL SHOP THE COUPLE TRIED TO SELL THEIR CARD FOR ½ its VALUE. THEY TOLD ME TO NEVER SHOW A RECEIPT BECAUSE LOWES DOES NOT KEEP UP WITH EACH STORE’S SALE ITEMS. I CAN DOUBLE OR TRIPPLE MY REFUND AMOUNT WITHOUT A RECEIPT BY USING THIS METHOD: BUY SALE CURTAIN RODS, FERTILIZER, AND OTHER ITEMS AT ONE LOWES AND DRIVE TO ANOTHER LOWES & RETURN THE ITEMS FOR GIFT CARDS FOR THE WHOLE RETAIL VALUE (INSURE THAT THE PURCHASED ITEMS ARE NOT ON SALE IN THE STORE THEY ARE RETURNED TO) THESE “RACKED UP CARDS” ARE EXCHANGED FOR EXPENSIVE GOODS –TABLES, GAZABOS, GRILLS & SOLD AT YARD SALES. IF THE WEATHER HAS BEEN POOR CARDS ARE TRADED FOR CASH. HONEST CUSTOMERS GET ZERO REFUNDS FOR THEIR RECEIPTED RETURNS & THE STORE PRICES INCREASE. DISHONEST CUSTOMERS MAKE A GOOD LIVING ON THEIR GIFT CARD RETURN SCHEME. | |
| Reed Hertz | 6/5/11 |
| Why bother writing this stuff people?!!! This isn't even something they will SEE! It says so if ya bother to read the heading. Don't you know that they could care less? They don't even read this stuff...they have it here as a pacifier for YOU all. Look, both Home Depot and Lowes have a garunteed market because they are basically THE biggest suppliers of these goods in the world. They KNOW you have extremely limited choices and HAVE to do this shopping at one of their stores. Captive audience, supply fits the demand, biggest game in town, earnings in the billions because of labor costs and foreign production of 89% of their stock allows them to do whatever they want (oh and don't forget their lobbyists) They don't HAVE to give a D@/\/\M about customer service, employee competency and equitable pay for said employees or ANY customer gripes. Like so many companies in the USA, they are completely INSULATED from you and anyone else who complains. Want to make a change? IF you could get Americans to literally stop buying at either busines(s)( yeah right, can't even get Americans to help each other), for a month, they might listen......maybe....but with all the money they have and keep making, I doubt it. So quit writing to the ether or quit buying at Lowes or Home Depot! | |
| Ashley | 5/24/11 |
| I have never had a problem with Lowes up until now! I had actually preferred shopping at Lowes verses any other store. Anyways, I had to get a custom patio door made ($1200.00) and a Lowes installer came out to measure ($50.00) to ensure the door would fit. Well, the door didn't fit. It was too big for the hole it was supposed to go in; we ended up having to cut out brick and in the process messed up my wall. It ended up costing me an extra $500 to get it installed (by a private contractor). I called and complained and they won't even give me back the $50.00 detail fee!!! On top of that.. if the guy didn't measure wrong.. I could have gotten a normal priced door instead of spending $1200.00 to get one custom made. | |
| Erin M. | 5/25/11 |
| So after watching Lowe's commercial stating that they can match "anything" even a huge teddy bear like in the commercial, I went to lowe's to match a color and the firts time I brought in a ceiling air vent cover. It's an average size and the lady told us that the sample was to big. We then brought in a chip of paint and this time some guy said it was too small. Both times they told me I had to have a quarter size. This is so rediculous. I do not think they can even match paint there, and the pretty little booth they have set up is just to satisfy corporate. Both times someone had to be called and made it seem like we were bothering them. I think they just didn't want to do it. I was very polite and if they want to offer paint service, why don't they get someone who has half a brain instead of "training" some random employee that doesn't give a **** because theyr'e making close to minimum wage. Sorry Lowe's but I'm going to Home Depot. | |
| on behalf of installers | 5/26/11 |
| There are several contracted installers that are owed significant amounts of money,for jobs that are completed. Jobs they have done for lowes,time they have spent working,employees they have to pay!!this is terrible that this multi billion dollar makes money and cant pay the installers on time. You ask that they complete the work,turn in proper paper work,and then they are stuck playing a waiting game for money they are due. Rediculous and bad business. Who is on the installers side. | |
| J Saltzman | 5/26/11 |
| My mother bought a washer/dryer combo with Lowe's, it has never functioned properly since installation, Lowe's sent two repairmen from the store to fix it, the second time they came, they brough a new unit to swap it out, however they said they fixed it, and it should work now. Also we were told that these units always make noises when running. Lowe's then sent Southern Tire and Appliance out three times to fix the unit, however it sound like it will tear down the bathroom when on spin cycle, now Lowe's says since the warranty has run out, and the fact that they only actually fixed it twice, they can't help mom. They said that these units are known to make a small noise, a speeding locomotive is quiter, they will not help my mother at all. All this came about because my mother's house burned down, and she had to rebuild, Lowe's is upset that mom didn't buy all the building materials with them. When asked to quoate a bid, Lowe's wanted mom to give them $500 for the bid, we opted out of that idea, and went with the free bids, should mom be punished because we didn't want to pay $500? Should mom be punished because her house burned? Should mom be punished because the machine doesn't work, and has never since day one worked properly? Why should mom be punished? | |
| james steppe | 5/28/11 |
| I would like to say a big THANKS to Ray the store manager at the Lowes in Batava New York. We needed a power cord built for a meeting with a hospital the next morning. It was 6:00 PM and we first stopped at The Home Depot, while ther we were told by a worker he would get the guy incharge of eletric after waiting 15 minutes we ask the front desk where the guy was and was told he went to lunch leaving us high and dry. We left and went accross the street to your store. We inquired about the same matter and Ray took us to the supplies let us use some of his tools and showed us how to biuld what we needed. He was far better then great he was fabulous. Our meeting at the hospital we so great we will be putting in a michine in the near future. When I come back to install it I will stop by and thank Ray again. Home Depot should change their slogan from we can help to find it yourself. Sincerly Jim Steppe | |
| Lee | 5/28/11 |
| I got paid by Lowes (on the clock) to do some work at my manager's home in NC. Corporate get's everything Anyway they want! Lowes pays for it! | |
| peter | 5/28/11 |
| lowes dose not give aveterans discount but home depot does all you have to do at home depot is show you vfw card or american legion and a picture id and receive a 10 percent discount | |
| LisaJo Dooley | 5/20/11 |
| the new commercial about NEW homeowner training is insulting to women!!!! Either THAT or Lowes simply isn't very smart!!! in the final scene the woman slides on her knees towards a leaky faucet under her sink...saying "righty-tighty" as she turns her wrnch to the LEFT....wow. | |
| Lisa Dodge | 5/21/11 |
| I recently purchased $400.00 of ceramic tile as a home improvement project for my boyfriend and I to complete. Prior to installation, my boyfriend was laid off his job. It is not uncommon in these uncertain economic times, unfortunately, so the budget belt had to be tightened. I had to return the tile. When I purchased the tile there were employees tripping over themselves to help a poor woman try to get such a load to her vehicle. However, the same does not ring true for returns! I had to lug 13 cases of 12X12 Italian tile from my truck to the return desk, passing countless employees retrieving stray carts and talking on their cell phones, one even asked me what I was doing! I responded that I was trying to return all this stuff as I struggled past him at a snails pace, completely expecting him to offer assistance, instead he went back to loading 4 pieces of plywood for someone else! I am left to assume he thought I was actually trying to steal the tile and making a slow speed get away and hoping no one noticed!! Incredible! I am completely amazed at their lack of customer service and quite frankly, at their lack of common decency!! If I had my way, I'd much rather have a nice Italian ceramic tile floor in my sun room than 1/2 my household unemployed while these thoughtless idiots continue to cash a paycheck every week! In short, I think Home Depot might be a little more understanding of my situation and I'll be going there to get the tile and whatever else I may need in the future! So Lowes, thanks for nothin'! | |
| Janine Rillo | 5/21/11 |
| buy where ever you want, but research and hire a professional contractor to install your products or learn to do it yourself. After 5 years now, it was down to the final door being delivered again, after I had to hire a professional contractor to correctly install it and all the new windows in our home. The door was delivered and was wrong yet again. I sent it back to the Foley, AL store in good faith, never contemplating they would not reorder the correct one or I would have had paperwork or kept the wrong door. WRONG! Everyone except the current GM was great to work with through the all these years of issues. I called one mgr to reassure all is ok, no worries, life is too short, and let me know if I need to do anything or when the correct door is in. Only to finally get her and be told she isn't supposed to talk to me, and to deal with the GM, who I thought was a nice guy I had dealt with, not the one who treated me horribly and was not ever supposed to have contact with me, as per my request! WRONG again! He is who I had to talk to and who finally refused to do anything and hung up on me. I called customer care immediately and have spoken with numerous agents, and supervisors, written the Pres. of Lowes, Mr. Niblock, an email pleading for his help, called their insurance Co. as directed, called the district mgr who had been extremely kind and helpful previously, and the Jeld-Wen rep I had to meet with to have it reordered in the first place. No reply or hope of the proper door being reordered, nor signs of care for this customer. I am not asking for restitution for the anguish, 100's of hours of my life wasted on this project, or anything other than ordering the proper door as per the Jeld-Wen Rep, Mr. Nance's, spec's and letting me know when to pick it up so I never have to deal with Lowes again. Why is it so hard to do the RIGHT thing? | |
| Lowe's Employee | 5/22/11 |
| Why does Lowe's fire the BEST managers who walk its isles? how is it that every customer, every employee, every FRIEND of that customer and that employee are VERY satisfied with the Mngr and the way he/she handles situations and yet lowe's is not? Everyone makes mistakes; Termination does not have to be the way YOU show who is boss. Lowe's really ought to THINK. If we had wings on our backs and halos on our heads we wouldn't be humans and we would never makes mistakes. Keep in mind that when you terminate a great manager you terminate a GREAT deal of Respect and CUSTOMERS. | |
| Unhappy with you | 5/22/11 |
| I love my job. Every time I go to work its like an adventure. I meet so many unique individuals and hear so many stories, I laugh with some and cry with some. Its my community away from my community. I been with Lowe's (s0509) for three years now. all my life I have had two employers; I choose a job and stick with it till every one of my buttons is pushed. I have my family at home and my family at work... it is very unfortunate that I hate the year 2011 at my Lowe's so far. I feel like store 509 has been through so much. An amazing zone manager terminated ( some deserve to be some don't), loss of an employee, our store managers retirement, and now another Amazing manager gone. what are we doing really? I feel like i am chocking when I walk into work. Sure I put my smile on and make sure all my customers leave 100% satisfaction when they walk away from Lowe's but really, big boys, what are you all doing to the family at 509? Customer focus, and customer satisfaction are the focal points which every employee is trained on. How can we satisfy anyone when all the great managers OUR CUSTOMERS have come to know and the employees have come to love and respect are being taken away? What explanation to do give to a customer who asks for a specific manager who has been terminated because he messed up ONCE. How do you get that regular customer to change their mind when they say, "well then, my business with Lowe's is terminated". Don't you know that a great deal of the our customers who walk in our doors appreciate it so much when they say faces they know and can share their stories with? like I said earlier, I love my job and the extraordinary encounters that have crossed my path. But how can our number one focus, OUR CUSTOMERS, be satisfied when the faces they ask to speak with are not there any more because of their poor judgment in one simple situation. Yes, this is YOUR company, but each store u have is unique in its own way- I don't like seeing our employees in tears because of our managers being terminated and I especially don't like seeing OUR CUSTOMERS being unhappy because the manager they have come to know so well will not be their to assist them in their needs. Robert Rawling. Craig O. Timothy Troyer., store 509 is not the same with out you. your Customers and your employees miss you. You all taught us to always make our customers our number one priority-- when our customers leave the store satisfied it is your doing. Thank you, for helping us be good associate to our customers and become friends rather than just one time acquaintances. Yours truely, A worried 509 associate. | |
| U. Wood | 5/16/11 |
| Why does Lowe's not issue rain checks? Advertising bags of mulch at 4 bags for $10 seemed like a deal.......but the store had run out. Fine, but then issue rain checks. | |
| Sheryl | 5/17/11 |
| We bought a refrigerator this past Thursday and set up delivery for Saturday between 1-4pm. The delivery man called my husbands cellphone at 11:15 saying that he would be at our house in 10 minutes. My husband was at work and told the man that he could make it there in 30 min. The man was EXTREMELY rude and said "no, 10 minutes or we will have to deliver another day". I called Lowes and explained that we had a delivery time of 1-4 and that they tried to come at 11:15 and were very rude. Lowes called me back and said that he talked to dispatch and they would be arriving between 1-4pm. I took everything out of the old refrigerator and shut it off waiting for the new one to arrive shortly. At 4:23 I called Lowes back and they said the refrigerator had been returned to the store. I said I was coming back for a refund of our money. We went in to the store about 30 minutes later and spoke to the manager (Bob) that refunded our money with no problem. I explained to him that the delivery company that they had just lost them a $1,200 sale. He didn't even ATTEMPT to try to keep us as a customer. You have a CASH SALE and you let them walk out of your store without even trying to keep them????? I guess Lowes makes so much money that they don't need the sale! | |
| Joyce Semenuk | 5/18/11 |
| I want Lowes to recognize our Loss Prevention manager at Lowes 2548... Jason Coffey. I've worked for Lowes for 7 years and he is the first LP that has ever included the staff at Lowes. When I worked for Lowes in Ormond Beach, FL.. the LP could have hit me in the head and I wouldn't know who it was. I came to Lowes 2548 just before Jason Coffey left.. and another person took his place.. I can't even remember his name.. he no longer works for Lowes.. Jason came back to us and he has informed and trusted the people on the floor to help. He is wonderful!! Our store, because of Jason, has taken an active part in stopping theft by excellent customer service. He reminds everyone that even $1.00 recovered is a plus for Lowes. He constantly gives recognition to people who have made a RWD by posting "Awards".. I got my first RWD Award and everyone at 2548 wanted to know how it got the "Award".. I let them know that Jason acknowledged my "customer service" and I support him totally. Jason has taught us how to be excellent "customer service" people.. I personally have declared ToolWorld.. my World. Our theft rate is down dramatically. Dramatically is an understatement.. Jason and his guidence has brought our loses under 2% and is fantastic.. we are waiting the outcome for the quarter.. it will be the FIRST for a southern state.. in our distict and region!!! Sorry for rambling.. but what Jason has accomplished at 2548 is phenomenal.. Please let him know that he is appreciated.. respected and he has made a dramatic difference in our losses. And personally.. I respect the limits corporate puts on him but he works with our store 2548 and we work with him. Thank you Jason.. You are the best of the BEST.. Last ... Jason Coffey.. Thank you so much for being so involved with the people that work for Lowes 2548 and giving support and showing that you care. We support you and personally.. You have made me proud to be a Lowes 2548 employee. I can't | |
| Greg Tratyan | 5/18/11 |
| I walked in to the lowes in valencia or maybe santa clarita, Ca. Asked somebody "i heard you sell trailers" he pointed outside and said their right there. I went looked, came back, and i asked if he knows how much the large one is because it doesn't have a tag on it. He tried calling somebody to help me, 10 minutes later i asked him if anybody is gonna show up. He asked another person that worked there who he should call. There was a guy passing by and they asked him if he can help, he said ill be back, this guy Jesus came back about 2-3 minutes later. Jesus said i can not sell one but i can help you with questions, so we go outside again and look he doesnt find any tags either, Jesus tells me he is gonna go grab the book so we can find the sizes and the prices. Jesus left and i waited..... Waiting 10 15 20 minutes no one showed up, so i asked again, now they are trying to get another guy... i dont know if i did wrong but i thought this is enough; and i just walked out and ha ha ha nobody cared. | |
| Judy Cauthen | 5/11/11 |
| i worked for Lowes for 11years, got real sick went into a coma,,,,lowesw #97 laid me off ,said icould come back ,when i was able ,,,,lowes was my life ,,i helped stock the shelfs when build,on garth,,every one i worked for new how much i love lowes,i still send people to lowes like i work there. but i put 2applications in and they say they don't need me at this time,,i would like to know why lowes won't hire me ,,please ...would please let me know why.....my email is....judycauthen@verizon.net...or phone number is 1-281-421-5518 thanks for the trouble,,,Judy Cauthen | |
| AviKash | 5/5/11 |
| I had ordered a gas stove from the Vallejo store, we were promised that it would be at our house on the 1st of the month. It's the nearly a week from the promised date, and we revived it not only two hours late but a damaged product without all the parts. When I spoke to a customer service person; he had told me that he checked it and the stove was fine, but after Lowes customer service person spoke to us he had said that he came straight from the vacaville store and not the Vallejo store, I paid over 700.00 onthe stove not to mention paying the electrician for the electrical on the gas rang. The customer service and sales is not in par with a multi- million dollar company!!! | |
| TONY RAMOS | 5/10/11 |
| HOW I RECV MY STAMEMT WITH OUT MERCHARDISE | |
| E. Chavers | 4/27/11 |
| I am a so call preferred customer of Lowe's. I visited the Tallahassee, Fl store on yesterday on 5500 Commonwealth Blvd; store # 0716 to purchase a dryer. I asked the the nice young man about discounts or promotions. He told me they had a 10% off promotion and also as my preferred customer Lowe's card states that I had in my hand I would get either 6 months deferred interest or 5% off. I asked again is that 10% your store purchase and my deferred interest or 5% off per my card. Yes, I was told again. So that made sense to me. The store have a 10% off promotion going plus as a preferred customer card holder I get my 5% or deferred 6 mos interest. Well, when I went to check out- they would not give me my 5% off as a preferred cardholder as the new sticker on my card stated. They suggest I take the deferred interest. I said I did not want that choice. I wanted the 5% off like my card said. I asked the guy if he was the manager he said no he was the head cashier but the manager is sitting right here. (meaning the manger was sitting right beside us) on the computer and WOULD NOT GET UP OR TRY TO HELP IN ANY WAY. IN FACT HE TOTALLY IGNORED US BOTH BACK AND FORTH DISCUSSING MY DISCOUNT. HIS NAME WAS WALLY (I guess Wallace) and he eventually just got up and walked off. These type managers does not need to be in customer service or they might not need a job if this is the way LOWE'S STAFF treat customers. I am signing off as a very disatisfied customer. Was this a gimmick just to get me in the store to buy then they change the rules. I might have been a little more understanding if Walley (the manager) had cared enough to try to help me or satisfy me in some way by adjusting the bill or explaining nicely to me why I could not get my 5% discount. I sign off today as "No Longer A Customer of Lowe's" | |
| Debbie | 4/28/11 |
| I was blown away by the service we received from the appliance department of the South Point Lowes. My parents purchased a refrigerator 5 months ago that began to loose its cooling capacity on Easter sunday. After the repairmen determined that repair might take a few weeks, Justin, the store manager came thru for them and let them pick out a new refrigerator that was delivered the next morning. They were allowed to pick out a comparable refrigerator and even though the price of the replacement was $500 higher....they did not charge them a dime. Thank you Lowes! | |
| nathan tweed | 4/30/11 |
| lowes is the last store that i will ever buy from because. we purched a roof plus gutters 10 15 2010 just got finished 4 26 2011. they have had my money 19'000.00 for all this time. roof is nailed on wrong. lowes has installers that knows nothing about roofing.every thing is wrong.plus i paid 35.00 for meashermemts for roof and windows and door . now they canot find any thing for windows or door; | |
| M. Rangel | 5/1/11 |
| I love Lowes. The employees are extra helpful. The prices are a little high, but I've never had any major quality issues with any major appliances. One concern I have is that your latest commercial showing a young couple how to use tools is also showing your audience how to lift heavy bags with your knees, but it also shows the two men twisting their backs to load the bags into the truck. Twisting is very bad on the back.I've got a bad back and do not want to see anyone else hurt their back. | |
| Tyler & Maginn Donoho | 5/1/11 |
| We purchased a washer from lowes in Columbus, MS and the gentlemen that delivered our washer just a few minutes ago was very helpful. I believe his name is Dereck. I just hope that he gets recognize for having great customer service because I know we great ly appreciated it. Sunday May 1, 2011 | |
| PENNY BERRY | 5/3/11 |
| I recently decided to put new carpet in my whole house with my tax return. I went to the store located in Henderson, Ky 4 times and never even got acknowledgement that I was waiting for service. Once I even went to the front of the store to request assistance and still got no help. Yet i still, for some stupid reason, got my carpet from Lowes. My first mistake. I had to make 3 more trips to the store because they lost my carpet selection and then the estimate was figured wrong. When I pointed out to the manager of the department that his employees could use a little more training, he proceeded to argue with me and was rather hateful about the whole thing. Now today, 3 weeks later, I still dont have carpet that I have paid for in full. When contacting the manager again, he told me that the computer says my job is complete and that I already have my carpet installed. REALLY????? This is some of the worse service I have ever recieved. I just want my carpet that I have paid for and do not think that I will ever do business at this store again.I would think $3000.00 would be worth trying to keep the customer. | |
| Stephanie Robison-Foster in kck | 5/4/11 |
| I rate Lowes off STATE AVE in Kansas city, ks THe WORSEST!! I think the manger JENNIFER has no cuustomer service skills, she was RUDE, and completely out of line!!! My husband and I bought a: Bose-Washer,Dryer, Hot Water tank last sunday! The washer quite working after one week. WEnt back to Lowes and I was told by:Jennifer that I was just out to get a free washer! Lowes no longer carries that product and she would order a new one, nor check other store. Even if lowes had another one they would delvier to my house as we picked it up so my husband must have damgaged it...R U KIDDING! It was in a unopended box! They only thing they would give me in exchange is my money back! So now I have a broken washer and a 1,500.00 bill that I have to pay for something I cant even use for my family! I now have been told I need to take my clothes to the laudry mat and wash them until we can get a new one!!!! I will make sure that my family & friends will NEVER Purchase anything from lowe's. I have seen 4 ppl in my family cut thier lowe's cards in 1/2!!! If they want to HIRE RUDE ppl and not STAND BEHIND thier items they should close there doors! There are several smaller companies that would love to peoples busniess! **Just contacted corp. office and they took my info and someone is to call me in 24 hours. still not sure how this helps my problem. I still have a LARGE bill that no one wants to take care, if the washer, 1/2 price my item, no responce to attempt to solve my issue and want me to EVER STEP FOOT in a LOWES again!!! I hope people READ THIS AND THINK TWICE BEFORE getting ANYTHING, even a paint brush from this company!!!!!!!!!!!!!!!!!!!!!!!!! | |
| Ashlee @ Lowes | 4/22/11 |
| I feel horrible that so many of the Lowe's customers have such a bad experience. Every store has only a handful of great employees. The rest that fill the store have their okay days and their (always seemingly) horrible days. Lowe's needs to reprimand employees for such behavior to our guests because after all without the guests we would not have a job. I work at Lowe's and I do love working there but I have seen it myself of the employee's who are cold to guests. There isn't a need to treat anyone that way EVER! I wish I was multiplied lol so I could show everyone what customer service is really about. I try my best everyday to find a way to make the guests smile and laugh and have fun while in Lowe's. After all what's so miserable about building your home? It's YOUR home, and I feel like you should be just as excited to shop for your home while you shop at Lowe's. So on my own personal behalf I would like to apologize for all the rude and unforgiving employee's that have no business in retail. I apologize for the inconveniences and the frustration you feel when dealing with negative employee's or ones that lie to you just to make a sell. You customers (as I call guests) are not just dollar signs and you deserve the best treatment and respect by everyone! | |
| | 4/9/11 |
| i have purchased several items from lowes and spent several thousands of dollars but on this incidnet i was treated verrrrrrry unkindly. i purchased a microwave from you st robert mo store and wrote a check. lowes sent mea damaged microwave and a installer that could not do the job in the first place so i loaded the very heavy microwave and took it back to the store only to be told they could not give me my money back for 10 to 14 days. it was lowes fault i was returning the item i didn't just decide i didn't want the microwave the item was DAMAGED. i stopped payment on my check informed the manager i will never shop at lowes again and will tell anyone who will listen how wrong i was treated. | |
| Barry Hails . | 4/9/11 |
| My name is Barry Hails and I would like to serves your major appliances.. I live in Reading Pa ,, 6109069849.... I was told you are going to start doing your own warranty work.. ( smart move ) my email is pappysproductions@yahoo.com my Company is Tech One Appliance Repair | |
| Michelle "Fred" Hagan | 4/9/11 |
| A couple visited the Lowes in Augusta, Ga on hwy 25 to purchase a riding lawn mower. While they were looking they discover a cat that was under some palates. The woman went to inquire about the animal and was told that they were having a problem with cats getting into the store and they had called an "exterminator" to take care of the situation. This came from the front desk and the people asking about the animal were from a rescue unit. Needless to say instead of leaving with a mower (3,000$) they left with a cat. I myself was about to purchase a riding lawn mower from the same Lowes. I guess I will find somewhere else to purchase my equipment from now on. People should think about what they are saying to customers because they have no idea who they may be speaking to. I am also a private rescue unit. That mistake was a $5,000 one. | |
| Bill Stines | 4/11/11 |
| As a faithful customer at store#775 Temecula Ca, there's an employee named Rocky, for the most part he's very helpful. BUT, he does like to joke around making gay comments where obviously shouldnt be making. I'm a gay man and don't appreciate it. I approached management about this (Sara) a few days ago, explained that I was affended and serious action needs to be taken. Just recently, again I was in there shopping for much needed items. There's the same employee making gay jokes, both times it was'nt towards me but with another employee. I'm highly affended by this and something needs to happen to both the employee and the Manager Sara. This is harassment in every sense of the word. Lowes should be ashamed of themselves having employees carry on as such. I would expect nothing less from Lowes to terminate these two employees. This is a business, not a playground and professionalism should be a priority and to handle these delicate situations accordingly. Plain and simple, you never know who is around and listening. I hope I dont have to take this to another level. | |
| Dennis Quealy | 4/13/11 |
| I just came back from a disappointing experience at the Lowes located on Hicksville Rd. In Bethpage, NY. I am a Home Improvement Contractor that was pleased when Lowes opened this new store very close to my home. I have been a good customer there since the store opened about 2 years ago. All my previous business went to Home Depot which is about three times the distance from my house. Today I went in to purchase a Dewalt 10" table saw that was priced at $369.00. I always receive your $10.00 and $25.00 discount cards in the mail and use them on a regular basis. $10.00 off if you spend $50.00 and $25.00 off if you spend $250.00. So now I am spending $369.00 for an item, and asked a supervisor if he would apply not only the $25.00 card but also the $10.00 card because of the amount I was spending. He said no. I told him I am a Contractor that spends much money there and that if you combine the dollar amounts that apply to the discount cards, I am spending $70.00 more than that. He said only one card per item applies. I told him Home Depot is offering the same saw at $369.00 with 10% off which comes to the same amount if he would apply both discount cards. He still said no, so because of which I think is poor decision by management to keep a money spending, regular customer, I will now start giving my business back to Home Depot. | |
| NYC_TakeNoCrap | 4/15/11 |
| Lowes sucks. Their customer service is non-existent. I had a refigerator delivered today, which included installation. Well I got totally jacked! The delivery guys (3PD) dismantled and removed my old fridge, brought in the new fridge, at which time I was informed that they had double parked the truck. And I asked what does this have to do with me? They said they could not afford to get a parking ticket and had to leave the fridge where it was, in my living room. In case you are not familar with NYC parking laws...double parking will get you a parkking ticket of $250.00.. Now I have this huge fridge sitting in my living room, and I'm pissed off to no end. I called the Lowes store where I purchased the applicance, and was told by the Asst. Mgr that they could get someone to my apt sometime tomorrow (Sat). Now the want to f up my weeknd.. no way. I called Corporate again and went ballisitic. They promised that they would have the Mgr call me asap.. I am still waiting. Buy you applicances from Home Depot, PC Richards or anyone else except Lowes. They use a third party delivery service, what a joke. Lowes does business with morons and leaves the cusomter to deal with this unnecessary drama. If I could give Loews at "0" instead of a "1", I would. The may have the best deals, but as a customer need to be aware that the best deal doesn't get you decent customer service. I will be on their ass until this is resolved. | |
| Ross VanLoo | 4/15/11 |
| All veterans need to know the facts.10% discount for vets with a card you cannot get.This is false advertising. All vets are the same. We prayed together and fought together.What a slap in the face. I thought the days of prejudice were behind us. | |
| Tawna | 4/18/11 |
| My husband and I have been into Lowes a couple of times and notice a pile of wood and doors and such. We asked the manager what was happening with these and they said being thrown away. We asked if we could take them or at least pay a small fee for them and they said no. They are told they cannot do that and it needs to be destroyed! Are you kidding me??? You guys should be ashamed of yourselves. Not only are you putting this stuff in our garbage but your wasting tons of trees and destroying things that people could put to good use. Shame on you! Oh ya and lets not forget the giving away a tree on earth day. Now that is funny! So you destroy trees..throw it away and then give one away? Wow that's what I say about that. Home Depot now has my 100% business!!! | |
| stormie miramontez | 4/19/11 |
| I think it would be great to have a plant doctor or hospital on duty as long as the patient is not too big or messy. Keep a person on stand by to re-pot or give water and nurishment. Charge $5.00 to $10.00 per situation. Sounds crazy but a lot of my friends are crazy about their plants. | |
| Fran Anderson | 4/8/11 |
| If there was a zero, that's where Lowes would be. Hubby and I have made some major purchases from Lowes over the last 3 years, we have spent above 8,000 a year in that store. We purchased their non existing extended warranty on a 3000 refrigerator and during our move, we misplaced it and each person we talked to, put us off to someone else. Then we find out it will take them 7-10 business days to fax us a receipt for it. So we paid out of our pocket the money it took to fix our 3000 refrigerator and we can kiss the money we spent on the extended warranty good bye! We have made a lot of major purchases, hot water heater (which we had to take back as it was faulty), got another one, a freezer, washer, refrigerator plus all the wood it took us to build a deck and add a large privacy fence! All the big tools that I purchased for hubby for xmas and birthdays, not the little tools, the 800 and up tools. And Lowes has just lost another customer by the way it reads on this page. I told hubby if he ever went back to Lowes for anything, I'd see him in divorce court!!!! Lowes you can kiss my royal butt! | |
| Judy Beaver | 4/4/11 |
| Gee, I gave up on Home Depot because of the bad service, I see I am not the only one complaining. This is how it works...I live 40 miles from the Yuba City Lowe's. I made a list of everything I need for running a peeler pole fence, (the guys will be here in the morning to install this fence) I told 2 guys and one of the checkers at Lowes I need 8 bags of concrete put in the back of my pickup, my pickup was parked in the loading zone. I bought quite a bit of other items, (25) 2" x 8" x 8' long boards, 6 peeler poles, wiring, screws, tools, weed block,etc. Order came to over $400.00...get home....no concrete. I would like to thank Lowe's for hiring such incompetent employees, there is not enough stress in life as it is, what the heck huh? Now I will have 3 guys here in the morning, just to tell them to leave.... I am wondering if Lowe's and Home Depot is having some kind of competition to see who can piss off more people, or give crappy service to its customers...do they win a prize or something??? A big part of the problem is, it does not hit them in the pocket book, Lowe's nor the employees that did not do their job, but as a customer, I lose money and time, AND the job does not get done for another week. I know Lowe's tell your employees to apologize...that goes a long way doesn't it? If you screw up just apologize. I called the Store talked to a manager just now, he told me I was not charged for the concrete...I told him "I know I was not" he went on to mention come back down we can give you a discount on the concrete.....I told him it is an 80 mile round trip from my home to get this so called discounted concrete. So lets see I have to pick it up in my truck...I get as most pickups do 12 miles to the gallon...hmmm so to run to Lowe's in Yuba City Ca. it will cost me $40.00 to get a discount on 8 bags of concrete.......Wow, what a deal. I told the store manager where I lived and that gas being $4.25 a gallon, duh ok I will be right there, how could anyone pass up a deal like that?....I am glad he does not work at my bank. | |
| Trecia Williams | 4/5/11 |
| The Perkins location in Memphis, Tennessee is the best store. The Manager Joe Matthews has the best management skills I have ever seen. It's truely " Customer Service" friendly throughout the store. Aaron & Steve in the Garden center taught me how to use my weed eater and lawn mower & Jimmy and Kevin in appliance delivered my washing machine, hooked it up and advised me on the fact that I needed a stronger circuit box for safety. I true thank all of them for helping me. I will always and only shop at the Perkins location. | |
| n/a | 3/31/11 |
| store 1816 takes the cake on treating faithful employees with a lack of respect.The employees are mostly hard working individuals. However, the management including human resources needs to be completely restructured. I'm a full time college student and gave a 110% every time I put on the red vest. I have never been so humiliated by any upper level management in any other career or job I ever had. Something desperately needs to change at this store, before another hard working associate suffers the same fate as I.Store 1816 and its management team is the perfect definition of workplace bullying. Frank, Arron and Josh should be dealt with, fined and terminated for the way they treat those they employ. Yours truly, A former employee who will be contacting corporate headquarters with my concerns. | |
| Denny Brooke | 4/1/11 |
| Went to your E. Naples location to try and get some help with a simple plumbing question. No Luck. Went to the tool dept to find a specific tool to help me with my problem. There was a tall guy there who only wanted to complain about his job and sent me to Ace or Home Depot. Time 11:10 AM Friday 4/1. You have a serious management problem at that location. I was a Sr Operations execin a major retail chain befor I retired. | |
| Sharon Reed | 3/17/11 |
| Please remove me from your e-mail address reed_sharon@cdph.org. Thanks! | |
| mike | 3/17/11 |
| ive filled out several applications and can never get hired i think its discrimination cause i have a dwi | |
| Linda | 3/17/11 |
| Shame on LOWES, a low blow! Reducing your workforce, namely zone managers, the hardest working people in your stores many who spend 50-60 hours a week and give %150! And then turn around and post positions in stores that this workforce is more than qualified for and not hire them back but instead bring in people with little or no experience. Meanwhile these workers, many of them single parents, are left not only without income but also without health insurance for themselves and their families. I have made sure that I communicate to friends a from Arizona to Maine who have joined in my refusal to shop at Lowes ever again. For every 10 people that I tell, each one of those people will tell 10 more people, etc. etc. and hopefully it will have some negative impact on your stores even though it will probably never affect your corporation as it has these families That will not change until I see a change in the way that you treat your employees. BRING THESE WORKERS BACK! | |
| Tena Moragas | 3/18/11 |
| I am so dissapointed in my experience with Lowes in Nacogdoches Texas. I left my wallet laying on the desk at customer service, video showed a honest employee take it and put it behind the counter. It was said it was put in the safe, but now they have changed their mind and it was just sat down behind the counter. The video showed she put it there but for some reason they don't see what happened to it from there. So sad when it seems that management is trying to protect dishonest employee. Now I am forced to take action which is something I would have loved to avoid. | |
| John C. Fernandez | 3/18/11 |
| Purchased a Round Up sprayer with a 5 year warranty at Lowes. Kept having problems, so I called the Fountainhead group that makes the sprayers, basically the warranty is a bunch of crap. Lowes is only as good the the merchandise it sells, disppointed to feel used and taken, paying almost $30. for a sprayer. I hope lowes takes notice and makes an effort to correct so many negative situations, it wont be long before another comes along and Lowes closes it's doors like so many before. | |
| Robin | 3/18/11 |
| I am remodeling my kitchen and needed information about hardware. I called the Round Rock, Texas store and a man told me that he was cutting a key for a customer and would be right with me. I sat listening to the goings on in that department for almost 30 minutes. While "on hold", I contacted the store operator from my landline to let her know the situation and she told me that the hardware department line was in use. I told her that was because I was "on hold" (cell phone) and listening to the department staff/customers for what was over 27 minutes at that point. She took my name and told me that the store manager would return my call. Just before the 30 minute mark of me being "on hold", someone hung up the phone. It has now been over 3 hours and I have never received a call from anyone including the store manager. I called again and another operator answered and told me that the manager probably never reeived the initial message I left and was out-to-lunch. She offered to take my name and number again and I replied "I am done" to which she said very matter of factly, "okay". NOW I KNOW WHY customer service jobs are being outsourced. I would much prefer to listen to someone who I can't understand at least TRY to provide customer service. BTW, I made my purchase from Home Depot but thank you for the lesson in how NOT to try to retain a customer. | |
| Diane Coles | 3/21/11 |
| Sir, I am a 69 year old lady and my son purchase a riding lawn-mower for me from Lowe's which I like; however, he is unable to assist me much with it and I need a weed-eater and small wagon to pull behind. I have been to the two Lowe's in my area X4 and am unable to get assistance from anyone. Yesterday, I went immediately after Church, knowing it might not be very crowded and it was not; I had my weed-eater picked out(just wanted to ask a few questions), my wagon, but the one packaged was on a shelf I could not reach. I went X3 to the customer service counter to seek assistance and never did get any. I waited approx 35 minutes and when I left there were 2 others there that were leaving, heading for Home Depot. I do not want to go to Home Depot, but cannot get any assistance from either Lowe's. In the previous town I lived in, you could not get 3 feet into the store and there was someone trying to help. In Warner Robins, Ga that is not the norm. I hate to leave Lowe's, for have been faithful ever since they came into being; but not here. | |
| Tara Frazer | 3/21/11 |
| I purchased a High Efficiency steam washer and dryer for my linen business on February 21, 2011 I was told it would arrive to my home on March 8, 2011. I called the Lowes sales associate whom helped me with selecting the items and was told I may receive the washer and dryer on May 19th or 20th instead. Now, it is March 20, 2011 and I still have not received it. I went to the store and was told they could not reach anyone to get information about my purchase on the weekends. I then called the next day on Monday March 21, 2011 and I was told my the store Manager that the items would arrive on Wednesday March 23rd so I said, GREAT!!!. Later the same day I received a phone call from the sales associate explaining to me that I will have the washer and dryer on April 1, 2011 instead. Now I really don't know who to believe. If I knew I was going to get the run around I would have purchased elsewhere. Now, I just want my money back and prefer to do business with a company that would be more honest with their customer when they have spent close to $3000.00 on a washer and dryer. A LESSON LEARNED | |
| Lumber hostage | 3/14/11 |
| Why has the lumber department at lowes turned into total garbage. where are they buying this firewood ? Why do they waste customers time with horrible lumber we have to pick through just to get a few straight boards ? What ever happened to "top choice" or "prime" selections. ? It has all turned into a nightmare and trying to get straight lumber is impossible. | |
| Randy | 3/12/11 |
| I recently purchased a washer and dryer from Lowes in Snellville Ga, a subcontractor delivered it, they did not know what they were doing, they were rude. Before they left. they turned on the washer to let it go through a cycle, and left. When it got to the spin cycle it flooded my laundry room. I called them back, they came back and refused to connect it properly and took my washer and dryer back to the store. These guys were NOT TECHNICIANS..they were cheap labor pulled off the street by a cheap sub contractor from Lowes who can not afford their own truck. They delivered in a rental truck. I guess they can not afford to be in business and be professional.They do not can not afford to have the proper licensing in Georgia to operate. I took my concerns to Ben, one of the managers, and one of his employees came out personally ,delivered and installed my washer and dryer with no problems at all. Ben was very good at taking care of this. As for Lowes, they have serious liability issues using subcontractors, who are not qualified or do not have the proper licensing. I also made it point to show Ben that the dryer they wired was not wired properly according to code (or the dryers installation manual). Lowes needs to hire qualified trained people instead of being cheap. Law suits and problems could be eliminated if they would not hired dumb asses. Just because you have a degree, doesn't mean you have any common sense and can deal with people. Ben made this right, but it still does not help overall customer service at Lowes. | |
| matt kramer | 3/13/11 |
| i recently applied to lowes for the 3rd or 4th time. i never received a return letter to let me know what my status was. this time i got a reply rejecting me. i find it amazing that they hire all the young kids who don't have the knowledge i have and probably one third the costumer service attitude i have. when i went back to see the H.R manager i was greeted by the store manager who was very straight forward in telling me that talking to her would do no good. he didn't even have any idea what i wanted but he assumed i was probably trying to sway her. not a very good attitude for a manager to assume what a customer/maybe a future employee was going to ask. so i join the many of you who are disgusted with lowes and the large corporate attitude their higher management has. where have all the mom and pop stores and local lumber yards gone????? | |
| matt kramer | 3/13/11 |
| in case you may need to get back to me my email address is mattr1953@aol.com. this is the second letter i sent because i forgot to include my email address in the first letter in case for some reason it didn't show up on my previous correspondence. thanks. | |
| Gary Evans | 3/12/11 |
| I needed to speak to someone from your office about becoming a sponsor for the BIG (Blacks in Government) 2012 Obesity Awareness calendar. Please call me at 717-460-8490. Gary Evans. Thank you. | |
| other stores | 3/7/11 |
| READ THE INFO FOR OTHER HARDWARE STORES ON HERE. The truth is, each store is different-- My opinion is that Menards is a store much easier to shop where the employees do a much better job answer to even the most basic questions, and they always find someone able to help with more difficult concerns. However, I have been in Menards stores that do NOT provide the great service I'm accustomed to. Most complaints on this site are horribly mis-aimed, and should be directed to the individual store. Stories one rude employee, credit card concerns, and many other policies are NOT going to be fixed by bitching about them here. Shop around, find a store you like, build a relationship with the employees, and you will find hardware happiness--remember that for every horrible guest comment on here, there are hundreds of perfectly satisfied customers who never posted about it. | |
| Eric Battisti | 3/7/11 |
| On Friday 03/04/11 at approximately 6:30 PM, my wife and I stopped in your store (Lowes Kissimmee FL Osceola Parkway) to look for outdoor carpeting. After ten minutes of searching for an employee we eventually located the associate who worked in the flooring department. The Lowes employee was unsure of the carpet price or if the carpet could be used outside. We were able to roll the carpet and obtain a price. The Lowes employee still was unsure how to figure out the total price per square yard and how to cut the carpet. My wife and I decided to come back in the morning to purchase the carpet. On Saturday 03/05/11 at around 9:30 AM I drove thirty minutes back to the store to purchase several items including the carpet. I located a sales associate; however she advised that she did not know how to use the carpet cutting machine. The sales associate called twice over the intercom to have another sales associate respond to the carpet area. I and two other customers waited patiently for approximately 15 minutes. During that time I watched four employees huddling in a group meeting just three isles down from where we were waiting. When a sales associate greeted me, I informed her of what I needed. She advised that the carpet machine was broken. I then asked her how long has the machine been down. She replied “for a while.” I then looked for a sign on the machine that would tell the customer the machine was out of service. To my surprise, a very tiny sheet of paper was placed to the back of the machine that was not visible to the naked eye. It was written in pencil and placed under a piece of carpet. I left the carpet area very unsatisfied. I decided to speak with a manager about the disorganized situation. I located two managers and explained what had occurred in the past two visits. I received a non sincere I’m sorry response. Because of the unprofessionalism I received in the store I took my business to Home Depot and spent over a thousand dollars and used a 10% Lowes discount card there. These above problems should be addressed so another dissatisfied customer doesn’t take his/her business elsewhere. In these tough economic times I don’t think it is a smart decision to blow off a customer, especially when my wife and I bought a fixer up house that still needs thousands of dollars in updating. The time, tolls and gas I wasted could have been prevented by proper communicating in your store. Sincerely, Eric Battisti | |
| Sandra Pickle | 3/8/11 |
| I purchased new Countertops and Backsplash from Lowes - West Wichita KS. Lowes had to have the money for all this up front and subcontracted out the work to be done. Long story short Contractors messed up my new laid wood floors and quarteround. Lowes installation sales dept has not been alot of help lately and I feel I have been put on the backburner since everyone has got their money. Why should I have to call once a week to find out the status of getting this fixed. Seems information I give them they lose so they say. This is just words to put me off once again. I would not recommend Lowes for any kitchen projects cause they are not standing up for the customer and need to find better contractors who do care about the customer's home. | |
| Glenn Ailes | 3/8/11 |
| Lowes of Somerset, Kentucky has so many issues !!! I purchased a Stainless Steel Refrigerater, Over the Stove Microwave.Which was in stock and ordered a Stainless Steel Stove which had to be ordered. I was scheduled to have my appliances delivered the following morning and waited and waited and Lowes never came. So, I called and they said that my appliances was on the truck hours later I just went in to pick them up myself and GUESS WHAT.....? They was never scheduled to be delivered until my Stainless Steel Stove came in... Which was a few weeks later !!! I demanded to talk to the Manager of Lowes of Somerset, Kentucky and he tried to blame everyone else....I WANT SOMEONE TO BE ACCOUNTABLE !!!!!!! Next day delivery WHAT A BUNCH OF BULL !!!!!!! LOWES OF SOMERSET , KENTUCKY IS HAVING MANY MANY PROBLEMS !!!!!!!!!!!!!!!!!!!!!!!!!! I am a major contractor here in Somerset and am getting FED UP !!! I AM NOT REFFERING MY HOME OWNERS TO LOWES OF SOMERSET EVER AGAIN.... They all have been saying the same thing.. We all deserve better than Lowes of Somerset...Keep it up Lowes of Somerset, Kentucky and you will have no business.......!!!!!!!!!! | |
| Michael S Bizzell | 3/9/11 |
| I as a homeowner and contractor and I have unfortunatley used Lowes on several of my jobs with a horrrible experience each time. From over ordering of materials (estimated by their installers) to improper installation of the product due to non professional installion or in store flooring specialist that sold me the wrong product for the installation. I would not recommend using Lowes, even if it cost a little more money I would use the services of a local buisess because they have accountabilty for there services. I was given every excuse in the book and most of them had to with it somehow being my fault for the problem. | |
| Robert Gardner | 3/9/11 |
| To whom this letter may concern. I live in Seymour, TN. The Lowe's that is located on Chapman Hwy. in Knoxville, TN. helped me totally redo my "downstairs" formally known as the "basement" Mr. "Travis", I only know him as Travis, which is his first name, works in the flooring dept. , has been a GOD send. I purchased the Tile and Carpet from him. My downstairs is 30 feet by 70 feet. The tile and carpet "COMPLETES" the downstairs, it's beautiful. The three gentlemen (hired out by Lowe's) I don't remember their names, installed the carpet which covered my new upstairs office,( 12' x 15') the downstairs bedroom measuring 18' x 22' and the new family room measuring 24' x 32", did an outstanding job. All three were very professional, cautious and extremely neat as far as cleaning up after the project was completed. They were very helpful in answering all my questions and concerns. My contractor was surprised as to making the seam line invisible. I and my contractor was extremely satisfied at how they blended the edge of the carpet to the tile border without the use of any metal strips. My wife and I are extremely proud to show off the NEW downstairs and everyone who has seen it cannot get over at how wonderful the carpet and tile look. I have recommended your carpet installers to all. I have no idea where you found them, I'm just glad you had them to install our carpet. I'll be showing off our new addition by taking pictures and letting Travis show it off. Thank you Lowe;s, Travis and the three carpet installers, JOB WELL DONE | |
| sandra vaughn | 3/10/11 |
| i was let go today because i missed to many days from work, they said i was on probation for a month, in that time my daughter was very sick and needed me to go to as soon as possible, it was a emergency, i had to go, who wouldnt? and fired me, i am a very good employee, the customers love me, a lot of them shop there because of me, i know a lot of them, they tell me if it wasnt for me they wouldnt shop there,maybe i did miss to many days, but theres a lot worst things that go on in that store, and people get away with it, ive had doctors notes, my mom passed away, and ive been very sick this passed coulple of years, but i have been getting better, i have a feeling when my customers find out what happened to me they might be back, i have never in my life been let go from a job, thanks lowes | |
| Tracy Allis | 3/5/11 |
| Lowes has decided to sell us an extended service plan, but don't use it, because they will honor nothing. Don't buy an extended service plan from lowes, Get it through your appliance company for better coverage. We are going to have to take Lowes to court in order to fix our problem. We've had a refrigerator that has never worked form day one and we have found that they don't send parts until they feel like it almost two months. Then we called they said we tried to get in touch with you and were unsuccessful. So, you can't have a replacement. Our refrigerator is a FRIGIDAIRE PROFESSIONAL SERIES and has never worked. They've had a guy out here to replace everything and it still isn't working. Totally rebuilt it and refuse to replace the thing. This is going on five times, although they only document two. | |
| Michael W. | 3/6/11 |
| Lowes sucks. Poorly managed and do not stand behind their policies. | |
| jack davis | 3/1/11 |
| I purchased a washer and dryer on 5/12/10 and the pair has never worked properly. I have had 4 service calls to repair them and they still do not work. Lowe's in Pananma City Beach, Fl says I purchased the pair on 3/1/10 I have the receipt which was dated 5/12/10 they will not honor the purchase date. I flip houses and I have spent oover $102,000.00 at Lowe's in 2010 for this house. I WILL NEVER USE LOWE'S AGAIN PLUS I WILL BE SUING FOR FALSE ADVERTISING POOR CUSTOMER SERVICE AND ALL THE BS I HAVE WENT THRU IN ORDER TO HAVE THE WASHER AND DYER REPAIRED. GOOD BYE LOWE'S AND HOPEFULLY THE CUSTOMER WILL REALIZED WHAT A RIP OFF LOWE'S REALLY IS. | |
| David | 3/1/11 |
| Lowes uses shady contractors without giving them drug tests and refuses to fix anything that the contractor THEY hired ruins even when taking into consideration the fact that the contractor was using illegal substances on MY property (police did not arrive fast enough to catch them) while destroying it. My product is ruined, my property is ruined, my money has been stolen, and Lowes refuses to do what is right. LOWES IN SAN ANGELO TEXAS SHOULD NEVER BE USED. They are complete thieves. | |
| Krunal Soni | 3/1/11 |
| I went to Lowes today for a Stove that I bought 2 weeks ago. The stove just stopped working and I told the manager Lynda that the stove is not working could you please exchage it for me. The manager said I will but your going to have to pay more for the new Stove that you are buying. I SAID WHAT THE FUCK.. I bought the stove for 289.99 and she said that I would have to pay 349.99 for the same stove. She said when I bought it the stove was on sale. REALLY SAD TO SAY BUY I OWN 53 RENTAL HOMES AND BOUGHT ALL THE SUPPLYS THERE FIRST TIME HAD THIS PROBLEM NEVER GOING THERE AGAIN LOST ALMOST 50,000 IN SALES OR MORE | |
| Gail Riggins | 3/2/11 |
| I,m writing to let you know how important electric shopping carts are. I shop the Arlington Texas store. You only have two working carts for this store. I have been to other stores in the DFW area. and this is the case in all of the one i went to. Handy capped people need these to shop. We can,t walk this size of a store. If we can,t walk it we can,t buy. Not every one can afford to buy a electric cart for their own to shop these large stores.It seems to me as large a company as you are you could afford to put more carts in your store. What I came for was a upright freezer. I couldn't walk it so no sale. I also will be looking for washer and dryer. well no sale either . I ended up at a privately owned store. they had carts and chairs for their customers . and made the sale. I realy dont think m this company really cares about their customers that cant walk their stores. I have said something about this problem many time and nothing has been done about it . My e-mail is gail.riggins@yahoo.com if you want to get back with me on this problem. I really dont expect any fpllow up. Signed unhappy used to be customer Gail Riggins | |
| Cathy Davis | 3/2/11 |
| I am letting you know in 2002 we purchased windows for our entire house a total of 12 windows life time guarentee from the company, well the company has went out of business and the lowes in Martinsburg WV say they will not replace three of my windows, they have dirt between the glass and fog no matter how much you wash them they look dirty. Who wants to look out a dirty window? not me I feel lowes should stand behind what they sell and if a company goes out of business then Lowes should honor the guarentee. | |
| joyce | 3/2/11 |
| We are manufacturer for Countertop,Vanities,Bathroom set,garden ornaments and other stone products. How can I get the contact information of Lowes China Buying Office? If someone know,please kindly send to my email:joyce@huabaostone.com,joyce.lee.stone@gmail.com Our company website:www.huabaostone.com Thank you very much! | |
| lowes sucks | 2/28/11 |
| i am an employee of lowes, and the people i work with are great, but the corporation screws all the employees by working a store with 75% part time employees so they don't have to spend money on benefits. but jimmy races away and the executive get their bonuses. | |
| Disappointed is an Understatment Continued... | 2/25/11 |
| Well, Lowes refuses to install our vinyl floor now. They refunded the installation charge. They should give me ALL my $$ back, considering the hell they have put me through. This has been the most stressful week ever. Lowes will NEVER again get my business. I will from now on be a Home Depot shopper! You wont install MY vinyl flooring that I PAID FOR because I refuse to pull up the exsisting 3 layers that are down. I AM NOT RISKING MY CHILDREN BEING EXPOSED TO SOMETHING HARMFUL. Just put the damn plywood down VOID my warranty and put down the vinyl...WTF? IT IS MY HOUSE NOT YOURS...WHY SHOULD YOU REFUSE TO DO WHAT THE CUSTOMER WANTS? I have NEVER hated a company as much as I hate LOWES. And I have had 3 people tell me not to pull up the old vinyl it will work fine...so THANK YOU LOWES FOR SCREWING US!!!! | |
| james catoe | 2/24/11 |
| Lowes is the worst company to work for. I went out for surgery and thought that I was getting myself in better health to be even a better employee and after FMLA ran out I was terminated. Nine and a half years of dedicated service kicked to the curb. I loved Lowes so much that at times, I would walk from Elgin SC to Store 1751. Lowes showed me how much they cared. Lowes told me to reapply if a job came open I could be considered . I did just that and was told that Lowes was looking else where for help. I was a member of Lowes paint team. I have been a painter for more than 49 years. I was hired on at Lowes as a paint pro. Loved my job and the customers that bought their paint at lowes. Life deals some people hard lessons. This was mine. I just wanted someone above Andy Hall,Miss Hoopengardner, and Wille the human resource person to know what has happened. As for as my ten year service gift, please give it to someone who cares. | |
| R. J. Phillips | 2/24/11 |
| For many years I have enjoyed a 10% discount at Lowes because of my military service. I have two honorable discharges, based on active duty during WWII and the Korean War. I was recently told at a Lowes store in Kannapolis, NC that a dischatge is no longer accepted for the discount, but the discount is still available for veterans. What is accepted as evidence of honorable service? | |
| Disappointed is an Understatement | 2/22/11 |
| We purchased a vinyl floor through Lowe's on Battleground in Greensboro. The floor installer called and scheduled our installtion and then called and faxed Lowes and I called Lowes to get my materials out here the following day. they had NO delivery driver, so the scheduled me for that monday. HA! They NEVER showed up and the store manager says he NEVER spoke to my husband. The booted us off the delivery schedule Monday and now my floor cant be installed on time and if the materials are not here today it cant be installed this week AT ALL. Lowes I want a refund and my floor installed. This is ridiculous that you let your employees call us at 7:30 on a SUNDAY MORNING but yet you cant get our materials delivered on time and you cant give us an honest answer as to why either. I am VERY DISAPPOINTED with how you are doing business. What a shame, because i used to really like this store. | |
| Joseph | 2/11/11 |
| ATTENTION ALL FUTURE LOWES EMPLOYEES..Lowes has a new store in Paramus that has a very, nasty, spiteful and uncooperative manager named Camille working there who thinks she can control the lives of all of the employees working in that store. She dictates what time they will work and has absolutely no regard whatsoever for their families or other obligations they may have. Besides risking a lawsuit regarding discrimination she projects a very poor image of Lowes management by drawing attention to herself as she does her version of the "chicken neck" in front of the customer service area while explaining her views and behaving as if she's the president of Lowes. She has succeeded in making almost all of the employees extremely miserable and will undoubtedly ultimately cause problems for that store regarding employees since most of them are looking for other places to work because of her apathetic and spiteful attitude. Companies who employ individuals such as this should be avoided since they are obviously willing to take advantage of the employees' economic situation with an attitude of "if you don't like it you can leave". Needless to say, anyone who has dealt with her comes away with a very negative experience. Unfortunately, Lowes upper management apparenty doesn't realize that employees are also customers along with their families, friends, relatives and neighbors. I can honestly say that if this apathetic, spiteful and uncooperative individual continues working there we will take our business elsewhere. There are many other businesses that will be happy to provide us with materials for a brand new kitchen from top to bottom, three new bathrooms, redoing the entire inside of our house etc etc.SHE NEEDS TO GO. | |
| Joseph | 2/11/11 |
| ATTENTION ALL FUTURE LOWES EMPLOYEES: Lowes has a new store in Paramus NJ. The individual in charge of scheduling employees' hours has absolutely no concern for any person's personal or family responsibilities or obligations. She is purposely uncooperative, cocky and spiteful. Besides risking a discrimination lawsuit she puts the Lowes management in a very bad light. Additionally, her "chicken neck" behavior when explaining her position is absolutely abhorrent. She has made the lives of the employees who work there miserable and as a result she is highly resented to say the least. Also the management takes advantage of the employees' economic situation with an attitude of "if you don't like it you can leave". A company such as Lowes that treats their employees in this manner should be avoided. Ultimately this will cause problems for Lowes since many of the employees are looking for jobs in other companies that respect them as individuals. Apparently Lowes does not realize that the employees are consumers along with their families, relatives, friends and neighbors. This individual needs to be removed immediately. One spiteful individual should not be allowed to make the lives of many miserable. | |
| Michelle | 2/12/11 |
| I just purchased a home and needed carpet removed and installation of a new carpet. I swiftly went into lowes to purchase some carpet. An installer came out the next day to get an estimate I went to Loews the same night and purchase the removal and installation of the new carpet. I was told the next morning the installer would be at my new home to install the carpet between 11-1. One oclock came and left no installer in sight, no follow up telephone call nothing. My son is has asthma and the fumes of old pet urine is very strong because of lowes he has to inhale these fumes. Can anyone spell LAWSUIT!!!!??!!! | |
| Camille | 2/14/11 |
| I am a manager at Lowe's and I make all of the schedules for the employees. Whenever someone asks me to change their schedule I may comply with their request but I also put them on a schedule that is worse than before. That usually prevents any other employees from asking me to change their schedules again. And if they don't like it they can look for another job somewhere else. | |
| builder | 2/15/11 |
| people are crazy, all this work as if they care about losing 30k/year of business. I spend at minimum $30k/month and barely get the time of day. | |
| Lisa Montago | 2/15/11 |
| My husband and i have shopped at the mishawaka Indiana store ever sence it opened in '94 I believe, and after our experience with your store manager Tony Swan we will never be back again. My husband and I have purchased several rental homes over the years and spent thousands of dollars at your mishawaka indiana store.I was in your store last week and asked a lady if I could talk to a manager to see if I could " make a deal" on a damaged appliance. Tony came over and from the begining of our conversation I could tell he was in a hurry and really didn't want to help me. I asked tony what the price of the appliace was with the damage and he said in a snotty tone " Umm the price is right there in that BIG YELLOW box that says clearance on it" "Thats the price." Before I could say anything (because my jaw was on the floor) He said "anything else you need?" I said yes I want to talk to your store manager. Tony informed me he was the store manager. I then told him I will never be back. I have NEVER been treated so bad in my life. I went to Home Depot that day and spent $3,000 on washer,dryer and a stove. I'll be shopping at Home Depot from now on Lowe's has FOREVER lost my business! | |
| mark | 2/15/11 |
| your hr people in mechanicsburg pa are ASSHOLES OF THE HIGHEST ORDER | |
| Art | 2/16/11 |
| I work at lowes 1677 in MI and just wanted to hop in here and observe what people had to say about Lowe's in general. At my current store, it is very rare when a customer isnt taken care of immediately. I mean even installs which we subcontract are usually done next day if not the day of. Any customer complaint that we get, we have to get on top of right away so I am really shocked to see that people are being lied to , or are given the run around. As far as our return policy goes, Lowe's will return anything and everything no matter what. So for the person on here that had issues with their ceiling fan, returning it shouldn't have been an issue at all. And if "Amy" Said "no" which she is not allowed to do without a managers decision then she will most likely get in some kind of trouble for turning you down. I was honestly speechless when I read a lot of these posts on here because most of the issues could have been handled very quickly had you talked to a manager. When Lowe's speaks about customer focus, they mean business. They are doing anything and everything possible to improve customer service. They even laid off 1700 managers companywide so that they can put more associates on the sales floor for better customer assistance. I can't speak for other stores to much but I know that anything that goes wrong at my store and many other stores that I have worked at gets attention ASAP. And if all else fails there is also the (800)44-Lowes number that you can call to resolve any issues that you may have. | |
| Crystal Paxson | 2/16/11 |
| NEVER AGAIN will I buy ANYTHING from LOWES!!!!! I have NEVER had a more unpleasant online shopping experience in my life. The lowes in Memphis is HORRIBLE & unprofessional & unorganized & don't know their butts from a hole in the ground I'm guessing. The screwed our order up and admitted it! Even though we're getting a small refund for our trouble,I still warn everyone from dealing with them >8(...All day yesterday & for a few weeks we kept hearing our fridge wasn't there,so we asked for one of equal value that WAS there & all of a sudden our fridge is there. so not it's showing up that we haven't paid for it,then we did,then we're not in the computer,then it's just the fridge that isn't paid for,now all they need is for us to move a block on our bank account.I'm SICK of the run around! The bank verified with us there is no block,and a bock doesn't even exist,so now it's back to waiting for them to redo their paperwork and call us back. I CAN"T WAIT to fill out my customer satisfaction survey!!!! NEVER AGAIN WILL I DO BUSINESS WITH THESE IDIOTS!! | |
| Darrel | 2/17/11 |
| I bought a Arrow metal shed on june 6 2010 after the first snow this year the shed completly collapsed, neither lowes nor the manufacturer will stand behind their product I am on my way to the local small claims court for a ten dollar court fee I will have a judge make the final determination. | |
| Tom | 2/18/11 |
| Lowes is a bad company to work for its all about kissing ass they treat you like shit i would never shop there. | |
| James | 2/10/11 |
| I USED to go into Lowe's and spend alot of money. I have remodeled 2 homes through Lowe's but NEVER AGAIN WILL I STEP FOOT IN A LOWE'S. I went into your Lowe's in Mishawaka Indiana store #200 (yes I shopped there that much I know the store number) and for the 3rd time your manager (i use that term loosly) Tony Swan was EXTREEMLY RUDE and acted lIke he didn't want my business. I was told the Store manager Jack would call me to take care of the problem.....well 3 weeks later and I geuss I am not important enough for a phone call to keep my business. So I went down the road and opened an account with Home Depot... Bye Bye Lowe's you will NEVER see ME or my MONEY AGAIN!! | |
| former senior manager | 2/11/11 |
| I worked for lowes and the same thing happened to me. I was fired for no reason and lowes could care less about any of their employees. They overwork, underpay their employees, give their customers the run around, and answer to no one. I spoke with 6 different lawyers about legal action against them and all of them said unless anyone pretty much in any state of the u.s. has an employment contract(very few companies) or a union, any company can get rid of you for any reason. They have for years recruited walmart managers and hired them off the street rather than promote someone from within. I guess it isn't really a surprise how crappy they are getting. Lowes is being run by ex walmart idiots. The district mangers turn a blind eye to everything they can until the RVP's get word of probmems. They are all corrupt to some extent, and have a very "buddy, buddy" mentality between them. They let every scum sucking theif walk into any store and walk out without ever stopping them because of "policy". They overtax their managers with extra paperwork, tasks, everything under the sun except customer service. They just let some 2000 upper management go, while demoting and taking pay away from the ones that stayed. they are looking at doing the same thing with their department managers in the next few weeks. It all adds up to Lowe's *** more than HOME DEPOT could ever aspire to. But don't worry, what lowe's has done and is doing to its employees will come back to get them. I will never shop with them agian and hope others will do the same. Take it from me, a former senior manager with lowes, they dont care about the customer. All they want is your money. LOWES NEEDS TO BE UNIONIZED. I have never been a proponent of the union until I went through this injustice. Spread to everyone, talk to any decent lowes employee about starting a union campaign... TRUST ME LOWE'S IS SCARED TO DEATH OF THE UNION. WE HAD YEARLY UPPER MANAGEMENT MEETINGS FOR THE WHOLE DAY JUST ON PREVENTING EMPLOYEES FROM CONSIDERING OR TALKING TO OTHERS ABOUT THE UNION. | |
| Jaime Pecotte | 2/9/11 |
| I special ordered a custom front entry door from Lowe's in Erie, Pennsylvania on 28 November 2010. The door arrived at the store on 15 December, but the store waited until a week later to have the installer contact me. It was scheduled for Christmas week, but when the installer arrived he had the wrong door. Lowe's then reordered the door. Shipping delays and poor oversight, coupled with the schedule of the installer contracted by Lowe's have led to no door still being installed on my house as of 9 February 2011. If this is what you get for $3,000 in advance I'll take my business to Home Depot in the future. | |
| Margot Wright | 2/9/11 |
| The end of December I spent over 2 thousand dollars on shutters for our home. They finally arrived and the installers came to install them. The manufacture for Lowes built the living room shutters and a piece was missing. Lowes promised a RUSH on the new shutters. Everytime I call Lowes about the shutters and speak to several different managers I get a song and dance. I'm disgusted with the very, very, very poor customer service. Here it is the 2nd week of February and I still do not have living room shutters and anyone can look into my house and observe what we are doing. I will not spend my money at Lowes again. | |
| Toni | 2/9/11 |
| If your husband or wife passes away you better have the paper work to close the account or you will be talked to and hung up on by customer service. They treated my mom like a cow being hurdled through a slaugter house. Lowes customer service sucks and we will not be back. | |
| Jarrod | 1/19/11 |
| I live in Lakeville, MN.......and the closest Lowe's is 10-25 min from my city depending on traffic. Now I don't want to say anything but there are 2 Menards and 2 Home Depot's within 5-7 min. of our city(of 45,000, and to top it off there is nothing south of the river here that makes either store have to compete with each other. I am not a marketing genius but if I were, I would make it almost impossible for either store to have a "Lock" on the "Home improvement" area, especially where it comes to an up-and coming city. I like the choices your store gives me and my friends so please take this under advisement as more people such as myself have expressed the same feeling to the employees at the Shakopee store. With great admiration and respect for your store and the employees you keep and train... Jarrod ::;;;; (last name left blank for reason) | |
| harry s | 1/19/11 |
| purchased several items from lowes pt charlotte and was very pleased by one young man named luis. he went above and beyond with his service even when we had a problem getting the product, the very next day when he was working again he came to our rescue. Truly one in a million. | |
| Worthless Warranty | 1/19/11 |
| Alread had 5 service calls from terrible repair company, no service call follow-up from the warranty company and still have a washer less than 6 months old that doesn't work. Gave up and decided to call Lowes Corporate....transfered and on hold 4 times over an hour only to be told they need to send yet another service company out to try to repair the washing machine. Beyond unacceptable. We will not be purchasing any other appliances from Lowes and we will make sure we advise friends and family to avoid Lowes warranty on products. Warranty is worthless when it cost you more time away from work waiting on incompetent service providers and on the phone with Lowes than the $800 you paid for the washing machine. | |
| Brian Gard | 1/20/11 |
| To whom it may concern: I am writing you to ask how your hiring process works. Because, Surely, someone in your organization does not understand what it means to be qualified for a position. Nevertheless, I have applied to your company several times and had 1 interview with a position which was filled internally. I did not let that discourage me because I found that the HR coordinator position was available and I applied for it. The HR person who was there at this location was a good friend and new my capabilities but somehow within your organization I did not even get interview. I have several years of experience in retail industry and a graduate degree in Human Resource but still no interview even. Well I am looking to your competitors for my career from here on out. | |
| n/a | 1/21/11 |
| I've work for lowe's almost 10 years and I'm a zone manager. i would like to take the time to tell you what is going on your stores. First zone managers are the most hard working managers in the stores. store ,ops,sale's,LP,HR,and admin managers really don't do much . i have worked my way up into this company over the years. Something is not sitting right with managment in the stores.It all started two weeks before black friday. It was leaked that BIG!!!! Changes are comming! to the Managment staff. (that means some managers jobs are in trouble. the Store Managers use this to basically make you shut up and FEAR your job. so you work harder ...Xmas comes around people are scared to spend money on gifts for there family..still no word on there jobs just keep getting those well its comming we don't know what or when but better stay out of trouble....the store managers are telling the upper managment in the store i had to take all managment files to our district office and rate them...HUMMM.now The last month of the year for lowe's comes around still no word. it's heard that lawers came to our corp. offices and made people sign a contract not to spill the news that the stores managment staff is about to change... then make a statement that if you give out the info your fired.....now the manament staff hears this and fuelling the fire has the store moral on a all time low./ HR manager have no clue whats going on when ask.. store managers are like hey i'm SAFE!!!!!!!!What is up with that. so now almost feb. the managment are called to a meeting to discuss there store managment staffs future this is four months of keeping those hard working managers in the dark what a moral bouster.....THANK YOU FOR TAKING CARE OF YOUR MANAMENT STAFF THE ONES WHO HAVE MADE YOUR COMPANY GROW. Nice treatment lowe's thanks for nothing and causing hardship on your FAMILY.....i hope we do get fired BECAUSE I WILL BE MAKING BANK OFF YOU FOR YEARS TO COME.....SUE!!!a GREAT WAY TO TREAT YOUR FAMILY HUH? WHAT A JOKE............ | |
| Paul Dobner | 1/21/11 |
| If I could give Lowes a zero rating I would! They should call their name ZEROS because you get ZERO customer satisfaction. I bought ten Pella windows from their store in Columbus Ohio for my home. It has become the worst experience to say in my life. They subcontracted the work to Windsor Construction. Regardless to say my windows are leaking water inside my house because they did not caulk or seal the windows at all on the outside. They did not do a lead test before they began pulling my windows out which is required by mandate. They did not even put tarps down. They did not even clean my sills before they caulked the insi | |