1001 17th St. Denver, CO 80202
(720)359-3300
Reviews For Quiznos Corporate Office
Sonia E.  | 2/4/12 |
| I went to the Quiznos restaurant on Penn St. in Reading today, 2/3/12, at 1:15 p.m. to get a large turkey, bacon, guacamole sandwich & stated to the man preparing the sandwiches, Josh, that I only wanted tomato, black olives, mozzarella cheese & onions on my sandwich. After it came out of the oven, the Hispanic lady working there asked me if I wanted guacamole & I said "yes", then she proceeded to put lettuce on it. I quickly told her that I didn't want lettuce on my sandwich, at which point she developed an attitude & became defensive. I told her that she should ask the customer before she decides to start putting things on the sandwiches since she had also done the same thing to me on a prior occasion. She continued to talk back to me in an argumentative tone, at which point I stated that I would not be returning to that restaurant ever again. She replied, "Good"! I asked the cashier for the name & telephone # of the store manager. He told me it was Josh, the man that I had initially told what I wanted to, & Josh came out from behind the counter to speak with me. Josh immediately became defensive also, agreed with the Hispanic lady & stated that unless I specifically state what I want on the sandwich, they automatically put everything on it & are not required to ask first. I reminded him that I told him initially that I only wanted tomato, black olives, mozzarella cheese & onions on my sandwich. He continued to argue that I didn't specify that I did not want lettuce. I told him that I did not want to argue with him, to forget about it & stated that I would not be returning, after which he also replied, "Good". I am appalled that your company allows employees to treat paying customers with such disrespect, rudeness & blatant disregard. I work in the customer service field and have never become argumentative, rude & disrespectful with any customer. On the contrary, if the customer expresses dissatisfaction, I offer my apologies even if I was not directly involved in his/her negative experience. Your employees need a crash course in customer service, after all, the customers are the reason that they have a job in the first place & they represent the company since they are in direct contact with the customer. How employees handle customers' negative experiences has a very significant impact on the future success of a company & negative experiences travel quickly by word of mouth. I don’t know if this restaurant is an independently owned franchise, but since it bears the company name, care should be taken by corporate headquarters to assure that the franchises meet or exceed standards and expectations. | |
Artessia Washington  | 1/12/12 |
| I want to shed a little light on the restaurant known as Quiznos. I use to work at the only corporate owned Quiznos in the country and I was a manager there. For the people who complained about the sandwich maker not asking them what they wanted on their sandwich there is a reason for that. Quiznos is not Subway…not saying that you can’t have a sandwich made the way you want it, but Quiznos subs are all made a certain way and come with certain ingredients. If you ever go into a Quiznos and look at their menu you will see that not only do they have their sandwiches listed on the menu, but they also have listed under each sandwich what comes on it. There is a reason the ingredients are listed on the menu…that is so people can say…”oh…can I not have lettuce on that please?” Or something like “I see that ranch does not come on that sandwich…can I please get ranch instead of the mayo that comes on it.” People always come into Quiznos expecting Subway which it is not. Quiznos has way better quality products than Subway and any other sandwich shop I know of. I know this because when I use to work at Quiznos I remember slicing meat, cheese and veggies daily. I remember shredding chicken breast and slicing steak. I know for a fact that most other sandwich shops get their product pre-sliced. I have also seen the way Subway holds their product compared to Quiznos…and by hold I mean the way they keep things at temperature. Now please understand that the Quiznos I worked at was the corporate store so we had standards and expectations to meet…so I am not speaking for the franchise, but the store that I actually worked at. And I am not saying any of this just because I use to work at Quiznos…I am just saying what I know from both sides of the counter. Just because you have one bad experience with a restaurant chain doesn’t mean that you should judge that chain as whole.% | |
| Vince Traynor | 12/18/11 |
| I have travelled extensively across Western Canada along the Transcanada highway and I always stop at the Quizno's in Moose Jaw, Sask and have gotten to know this family run business. What a pleasure to deal with people that greet you at the door with a smile and give you small town friendliness with exceptional service and always quality food!! I have stopped at many Quizno's in my travels, and Julie knows her business and her customers and I have to say that she is the best in Western Canada, from my experience. Love my Black Angus Sub!!! | |
| | 12/12/11 |
| They mistreat there employees!!!! My mother has worked at quiznos for 10 years. Her 10th year was on december 7th. She has been working at quiznos since the first day that they opened and has always gone in and started early every morning and has never missed work. Her boss never even said a word to her about being there for so long, never acknowledged her or anything!!!! No thanks for being there or anything!!!!!! For all the money these franchises make for there lack of quality in food, one would think that they would be able to treat there employees a little better than they do!!!! Most places of employment have awards and recognition Programs in place. Instead of being rewarde and recognized for her contributions and dedication to her employer she and all the staff at quiznos were given a pay cut!!!!!!! Do not support a business where the people who put in hard work are treated like SHIT!!!!!!! | |
anonymous  | 11/16/11 |
| My rating would be a 4 if you would bring back French Onion Sauce... that was the best part of Quiznos! | |
| mrs. gammell | 11/5/11 |
| My Husband and I went to Quizno's in Solon, OH for lunch today. I used to work at a quizno's in college and remember them as being clean, friendly, and well stocked. Upon walking in to this store, the only person working was on her cell phone and couldn't have cared less to serve us. When ordering our food, she didn't ask the familiar questions about what we wanted on our sandwhiches, the kind of bread, etc.. As it turned out, they only had white and wheat bread which we found out when my husband asked for the chipotle jack. There were also no pickles or peppers, dressing/sauces where they should have been. Nor was there any soup on the stove. It looked as if whoever opened the store did so half way and then stopped. As we were paying for our $20 worth of sandwhiches, chips and drinks, we were told that half of the fountain drinks did not work. There was also no tea or lemonade. We are thoroughly disappointed and will not go back, which is a shame because we like to shop locally. | |
| Jasmine | 10/31/11 |
| i am very very upset that you do not sell the roasted red pepper sauce anymore. i got the sauce on a sub just about every day and i loved it. one day they told me that they were going to discontinue the sauce and i wasn't sure why. i thought it was just that quiznos but i guess its all of them. i understand you can't keep selling items that don't make profit but because you no longer sell the sauce me, and a couple of people i know don't go to quiznos at all anymore. I've been online trying to look for a recipe and it looks like a lot of other people are upset too. just very disappointing. | |
| Jesse & Nicole Weeks | 10/2/11 |
| One of your restaurant's in Oak Grove store # 13221 phone number (270)439-1744 has VERY POOR SERVICE.. When saying this I truly am not satisfied and will NEVER order anything from there again. My husband, our friend and my self had ordered 3 subs, and when we ordered the girl that was taking our order was VERY RUDE, and was complaining. We had to repeat our order 3 times. I literally was on the phone with her for 12-15 minutes. I gave her our credit card number and she began to complain to another co-worker about me giving a credit card number. I also made sure to make sure my order was correct. She told me that it would be delivered within 10 minutes. It took her 30-about 45 minutes to bring our food... The same girl that I talked to on the phone had delivered our food. We paid and gave her a really good tip hoping it would brighten up her day. My husband looked in the bag and realized there was no sauce/gravy the goes with the pepper steak sub. So my husband ran downstairs to catch her. He asked her if she had it in the car and she says said "Oh I forgot my bad" laughed and got into her car and drove off. My husband called the store and asked to speak to a manager so he had explained what happen and he said " Oh I don't own the store I'm just a manager but I'll let him know" my husband had said so there isn't anything else you can say? he replied "No" and hung up. My husband and I were so hungry we decided to eat and all of our subs were cold. The chicken sub my friend had bought was cold, the chicken was ice cold and the bread wasn't toasted, both my husband and mine was soggy and cold and our bread wasn't toasted either. With this being said I will never order anything there until they seek good employees and have a better understanding about what their job is. That also have a good attitude when it comes to serving customers. It's very aggravating to me to spend $20.00 on 2 subs and 2 drinks and nothing was good except the drinks we got. I am not happy at all and hope that something is done... Thank you for your time Nicole & Jesse Weeks n.weeks9808@yahoo.com | |
| justin bozarth | 9/29/11 |
| I work at the only quiznos in muscatine iowa I started 8 days ago I have had severall things that I wanted to bring to attention as an employee our boss is extremely rude to us the employees as well at the customers and most sadly her husband in front of the fellow employees and customers she has yelled at me because she called me today to see if I could come in in 10 minutes because she lost her 4th employee since I've started 8 days ago and I said my wifes car is in the shop till Noon and I'm at the ymca having my 2 yr old sons swimming lessons. So she started yelling at me on the phone saying I'm unreliable when I come in to work EVERYDAY 15 minutes earlie. I was on the phone Tuesday for 3 hrs to see if I could get someone to help us with this hostile working enviroment and got no where I had to go to the doctor to get put on stress medication because of this PLEASE HELP US I NEED MY JOB BUT NOT THE HOSTILE WORKING ENVIROMENT. . . Please contact me at slipknot_boz@ymail.com for ur helpfull thoughts | |
| Alice | 8/9/11 |
| Regarding location: 2490 SW 17th Ave Miami, FL 33145. Store # 2568 Date of incident: 8/9/20011 Time: around 5:15 p.m so between 5-5:30 p.m THIS DOES NOT EVEN DESERVE A STAR! My friend and I went to this Quiznos. There were 2 employees on shift. One employee who I am complaining about is a young, overweight male, black short hair, tan skin looks to be of hispanic origin. He was handling the food, trays, going back and forth to the kitchen. My friend ordered a chicken sandwich with bacon from him and he made her sandwich (with the same gloves). After, he was done with her sandwich, I ordered a veggie sandwich. To my surprise this employee took out a bread and ran his gloves along the whole bread without changing his gloves as he got ready to cut it. I kindly asked him to please change his gloves and the bread because I do NOT eat bacon. He sighed shaking his head as he changed his gloves. Then he tried to give me the same bread that he was running his hands over after handling the bacon. I asked him to please change the bread. His response with attitude and rolling his eyes was " Listen, I can't go cutting up breads like that." He said it over again. I told him that he touched the bread, and we all saw him to please change it. He then became outraged and said "MAN F**** THIS!" I told him that I would not eat there, and to forget it and he then said "WELL YOU CAN JUST GET OUT THEN." "FU** THIS SH**!" My friend then interceded and told him all I asked for him to do was change the gloves and bread, he then told her a string of curse words and said she can get out too. She then told me that she is leaving her sandwich which already came out of the oven and she would not be spending her money there. His colleague (hispanic male with black hair and some facial hair) came over and was laughing. I told him that it was not funny, I explained to him what happened and he just shook his head no. I then asked him his verbally abusive colleagues name and he said hesitantly "Tony". I am not sure if that is his name or not. Bottom line is, I have NEVER experienced such disgusting, degrading, UNPROFESSIONAL, violent behavior of an employee ON SHIFT. I am almost 9 months pregnant and to see how violent and verbally abusive this employee was to me is just plain disturbing. He has no respect and I felt he was trying to degrade my friend and I as women. There was NO manager for us to complain to, it seems as if the employees were comfortable running the show. This behavior and work ethic that this employee has is just plain disgusting.. it must be the cause of cross contamination because he does not change his gloves, he has a nasty attitude which would make anyone uncomfortable eating food he prepared. If such filth can come out of his mouth in front of a line of customers, I can only imagine what else he is capable of! I wonder what is Quizno's policy on the employees hygiene and how they should handle food. This employee has embarrassed your company in front of my friend and I along with other customers who witnessed his primitive behavior. All it takes is for someone to go and blog about what they have witnessed and Quizno's will get bad publicity. I hope that something will be done about this hazard you have working and representing Quiznos. If someone catches him on one of his "worser" days, Quizno's will have a law suit on their hands! He is a ticking time bomb and it's just a matter of time.. | |
| MC | 8/12/11 |
| At this store: 2490 SW 17th Ave. Miami, FL 33145. Store # 2568. on 8/9/11 b/w 5-530pm when i went to this quiznos with my friend and we were treated horribly. i already knew what i wanted so i went to the counter to order my sub while my friend was looking at the menu. i ordered the honey mustard chicken sub (my fav). this sub has bacon and i like bacon so i wanted the bacon in my sub. my friend does not eat pork at all. when she was ready to order she asked the employee, tony(overweight, not very tall, dark skinned, unclean looking guy with a mustach-looks of hispanic origin) is his name (at least thats what his coworker told us), if he could change his gloves. he was being hesitant about it. my friend ordered the same type of bread that i did and even before changing the gloves he ran his hands along the entire length of the bread so he was spreading the bacon residue on the bread. my friend brought it to his attention that he touched the bread. he was saying that he didnt but we both saw him do it. the employee was complaining that he cant "be cutting up bread like that," but he never cut anything up. my friend wanted a new bread and he rolled his eyes and started to give my friend an attitude. my friend told him that she didnt need the attitude. my friend is about 8 months pregnant and doesnt need the stress. she simply wanted the guy to change his gloves. why is that so hard to comply with. my friend decided she did not want to eat anything from there after how the employee was treating her. then the employee got mad and told my friend fine then, f**k this, this is b***s**t, you can get outta here. i told the employee "hey she doesnt need your attitude." the employee told me "f**k you, you can get outta here too." i responded by cursing back at the employee and telling my friend lets get outta here, we dont need this and i dont want to eat anything from that guy. when we started to walk away the employee disappeared like a coward in the back room. my friend and i have never been cursed at or treated so disrespectfully and disgusting. this employee obvious has anger issues with women. even his coworker only shook his head and seemed to find it somewhat funny. this tells me that the coworker has seen this before from his this guy. the employee didnt even care that were others in the restaurant or that there was another person in line behind us. i like quiznos but i will never step foot inside this particular store and i will be spreading the word about what happened that day also. | |
| Kristy | 8/28/11 |
| I read som e of the comments its really bad not to have products no inventory or not ordering a truck for the store thats not good for the store, Quiznos company has opened up franchisee stores but closed their own becuase they figured out the way Quiznos is doing business, the business model isn't going to give any profits to franchisee owner.The reason Quiznos franchisee owner maynot put extra veggies,or extra sauce on the sandwich is because the food cost is based on the menu what comes on the sandwich now as a customer if you order Mes. Chicken and you want a extra sauce you shouldn't hesitate to pay.39 cents go to Mcdonald the size of dressing has been reduced from 3oz to 1 oz if u ask extra dressing they charge u .25$ | |
| Danielle | 8/29/11 |
| I went to Quiznos in Cumming, Ga off 141 and got salmenila food poisoning. This happened on Saturday, August 27, 2011 around 2:30pm. When I went in the place was hot like the ac wasn't working and they had a stand up fan on the dining room floor. I didn't think anything about it at first, other than I would rather take and eat in the car because it was cooler. When we got our food the lady making it didn't even wear gloves and just placed my food on the counter without anything under it. We got our food and went across the street and parked to eat. The sami's we got tasted a little different but I got oreagano on mine for the first time and just thought that was why. I got my nails done right after I finished and sitting there I started feeling nauseus. As soon as I got out of the nail shop I started throwing up my food. I threw up more when I got home and felt so weak I couldn't go to work and was threatened to be suspended for a week. It is now Monday and I still feel weak and nauseus and still can't work. I went to the doctor and he said I got selmenila poisoning which caused a stomach infection from the food I ate at Quiznos. I am going to call corporate and if they don't reinburse me for my doctor bill and the money I missed out on at work then I will take legal action. Be aware, Don't eat at Quiznos in Cumming, Ga. | |
| Theresa Ahern | 8/30/11 |
| I purchased a groupon for Quiznos - buy one sandwich - get 1 free. The manager and/or owner of the DesPeres, Missouri Quiznos was furious when I went in to use the coupon. He actually yelled at me and said he hated people that used coupons. So, needless to say; I will never purchase another coupon for Quiznos, nor will I ever eat at another quiznos. | |
| madeline olsen | 9/4/11 |
| I'm an employee at Quiznos in Redmond or store #8927 I'm very frusterated and on the verge of contacting the better business bureau! If somebody who cares about Quiznos could please contact me I would greatly appreciate. The respect I deserve as I have been an employee for 3 years! My number is 541-279-1046 Thank you | |
| Mike Strollo | 9/12/11 |
| Store 9016 changed hands here in florida and quality went out with the old owners. Since all Quizno stores are franchise businesses and individually owned, I know Quiznos corporate will neither read this nor care. As long as the paperwork is filled out and the bills are paid, corporate could care less about an individual restaurant or customer. | |
| Juliana | 9/15/11 |
| Just went to Quiznos for the first time in a few months and found out that they changed my favorite sandwich. They took away the french onion sauce in the steakhouse dip and replaced it with the standard, nasty, brown peppercorn sauce!!! Now who's "brilliant" idea was this?? The sauce is what made the sandwich you morons!!!! Stop trying to save a corporate buck and keep your customers happy instead!!! | |
| Howard Gale | 9/8/11 |
| I have been spending much time flying back and forth from NY to West Palm Beach to take care of my mother. I must say that I ordered an Italian Sandwich and it was one the best sandwiches I have ever eaten when compared to Subway or any other fast food sandwich store. I wish Jet Blue could sell them on their flights. Thanks again for the good food. Sincerely, Howard 203 885 8950 | |
| brian prater | 8/7/11 |
| I am a manager in training at the Warsaw Indiana store #13722. Multiple employees have called the regional manager Kelly Hernandez about our owner Halbert Crocker. We have some major issues here! First off... Most of the weekend there is only one employee on the clock, that's just not safe! Our checks are bouncing when we cash them because our boss has poor money management skills, that's not how to run a good business! And lastly Halbert is seeing a female employee on a regular basis, and using store money to go out with her, that's fratinization, and any other restaurant chain would fire him for that! We are all fed up with him! What is there we can do? | |
| | 6/11/11 |
| I went to the Loma Linda Quizmos and found the most polite young man ever. His name is Youvee. I had asked if he would please no cut off the end of my sandwitch,and he said I can do that for you. At the store in Highland I was told they could not do that. I asked why,and was told I dont know that is just the way it is. | |
| Tavia Shields | 6/16/11 |
| I recently went to Quiznos for a friend. My experience was awful. I ordered her sandwich and the first person helping me put it through the toaster, then another person took over. He didnt ask me if I wanted lettuce, which I didnt, and then when I pointed it out he pointedly dragged over a garbage can with his glove still on, he didnt take off the glove and wash his hands and put on a new glove before handling my friends sandwich again. I pointed this out to the other guy and he told him to start over. He did start over, but he failed to ask me what I wanted on the sub. by this time I just wanted out of that horrible excuse for a restuarant. On top of it all the initial person who started helping me rang me up for my food, took my money and didnt give me change. I was so infuriated I just left. | |
| Ms, Wilson | 5/24/11 |
| Yesterday my mother and I went to the Quiznos on Corprate Blvd.in Baton Rouge Louisiana. I started feeling sick last night but this morning I became violently ill. My stomach cramped and when i passed gas diareah came out on my sheets. I went to clean up and moving around made it worse. I cramped and had to sit on the toitet while vomiting in a towel and on the floor. I was sick like that until a hour ago. Now I am exhausted and afraid to eat or drink anything. I will never go to Quiznos again!!! | |
| ME | 5/16/11 |
| Well! Rochester Wa Quizno's on Hwy 99 joins the legions of poor customer service complaints tonight. Forget poor, how about the worst we have ever had! Moldy bread on our families' sandwiches, pull the bread, say they have had a problem with the bread, promised new sandwiches. Next day--reps say the customer is lying, it's a big scam, they have never had moldy bread and tells customer to get out of the store! Our last visit to a Quizno's. Bye bye Quizno's. Hope your stock soon reflects your true value. | |
| Jason Earrame | 5/16/11 |
| I was sold two veggie subs to go at the Grand Mound, WA Quiznos and when I got home the bread was moldy. When I called to complain I was told that I could come in and get two free subs as replacements. Two days later I went in and was told by a very rude pair of women that called me a lier and that it was impossible that there was mold. They said that the girl that told me that was not a manager and that I just had to suck it up. I will never visit quiznos again and will spread the word of the poor service and quality. | |
| customer | 5/5/11 |
| I had a rude experience at the Quiznos in Breese, IL. The owner of the store thought that having a simple conversation with an employee as I was getting a refill was not to his liking. He yelled at his employee and told me not to come to his store to talk to his employees. I was a paying customer and didn't even finish eating. I felt that it was better if I got the rest of my food to-go and leave. I think it leaves a bad name for the Quiznos industry if the owners are very rude to their customers. | |
| Derek Winstead | 4/28/11 |
| And to think I was considering purchasing a Quiznos Franchise. 3 pages of irrate customers and not 1 person saying anything worth while. | |
| zahira valdivia | 4/21/11 |
| I was waiting for may dentist appointment with pain on my tooth and decide to go to Quiznos on 10201 hammocks blvd miami 33196. I had a soup and a sandwich I taste the soup and didnt like it I ask the manager Gladys to change it and she said no because I taste it, I said I taste it once and the bowl was full finally she agree to change it but told me she will give me a small bowl and I said why I bought a big one, after that she said ok but she really make me feel that she can do whatever she want even do the customer is not happy.This is very poor customer service it was my first time and I will never come back to your stores this is a very respecfull area were I am acostume to a very good customer service I am a manager too and I know better than that you loose one and you will loose a lot of customers. thanks for your time. | |
| Jeffrey | 3/31/11 |
| Quiznos 11014. 15270 Summit Ave., Fontana, CA I tried to order an advertised sandwich and was told there is a $.50 up charge for my choice of bread. When I pointed out the menu very clearly stated otherwise, I was told, "I'm only doing what the boss says.". When I asked to speak to this boss, I was told he is available mornings from 9:00 to 9:30. I left and gladly walked 300 feet to Panera, where they were glad to make a sandwich exactly as advertised. I spoke with the manager this morning. At first he told me he heard my conversation with the employee. When I asked why didn't he step up and take care of the problem, he decided that that must have been a different customer, as he wasn't in the restaurant that late in the day. He then tried to defend his practice of upcharging, but when I pointed out to him the menu stuck on the glass directly in front of the customer clearly states " your choice of bread"', he then went with telling we they were in a state of transition. This manager/ owner clearly needs a lesson in honesty, best business practices and customer service. I can't believe you spend the money you do on advertising and then fail so resoundly when you actually get a new customer in the door. | |
| NICOLE | 4/1/11 |
| HELLO?! this isn't a site that is affiliated with the company in any way, and you are all writing to them like they are going to read it. This site is for the public to get a read on the company and what they have to offer. Good job Americans, guess that public education is going to some good if you all can't read a disclaimer. | |
| john | 3/11/11 |
| First off, all of you people are retarded. Do ya'll really think that Quiznos corporate headquarters gives a crap about ya'll complaints. More than likely the Quiznos ya'll went to was personaly owned. That means as long as Quizons is making money off that sight, then they don't care about what is going on at that particular location. If you want results than you need to get ahold to the owner of the business and explain what the problem is. Also, everyone who replied on this site needs to learn how to spell. Do you think anyone will take you serious if you can't even spell. | |
| Katie Rivera | 3/10/11 |
| Hi, my name is Katie Rivera. My boyfriend and I had ate at the Quiznos on 75Th. Street in Pleasant Prairie, WI on Saturday March 5, 2012. The supervisor/ or managager, Umesh Patel that was on shift was acting intoxicated, and being rude and unprofessional. There was a girl and a guy working at the time and the manager was being very loud, almost yelling at them. I couldn't quite understand what he was saying but it was very interruptive. Eventually the girl that was working, and said to him, "Could you please tell us what we need to do for the night so we can go home." She wasn't trying to be rude but she seemed very aggitated. All the sudden the manager starts saying that the resturant is closed (My boyfriend and I were still eating at the time) and kind of made us feel obligated to leave, but the guy just walked up and left his employees before the store was even closed!!! I talked to the girl to see if she was okay and I had checked and stayed for about 10 minutes to see if her supervisor/manager would return but he did not. I think this is very unprofessional and the workers seemed scared about loosing thier jobs because of this guy! I would highly suggest that someone should look into this matter and do something about this! For any more information about this situation you can definitly contact me. Thank you. Respectfully submitted, Katie Rivera (Katierivera90@gmail.com) | |
| Teryn Turner | 3/1/11 |
| Well, I am very upset over the sudden change of my favorite raspberry chipotle dressing. I went in and ordered my salad and got back to work to find it had been changed. When I returned the next day she told me that the original was being discontinued. I don't know for sure how many people I turned on to this salad but that was the only reason we went to Quiznos. We have too many sandwich choices around us to stick to Quiznos. Sorry but I will be looking for a new salad joint. So sad. | |
| Steve | 3/2/11 |
| Looks like Quizno's is about to be another of the BK 11 Companies out there! | |
| Kevin | 2/5/11 |
| My fiance worked there the guy who owned the location went bankrupt and hasn't contacted her nor has she received a w-2 now during taxes and we cannot locate the guy. she didn't even get her last check from him. He has disappeared. we are continuing to try and locate a w-2 but of course HR is always close or never answers their phones. | |
| P. Bradshaw | 2/5/11 |
| Sorry to say I had great hopes for a newly run Quinzo's in Shepherdsville, Ky. Always happy to help a new businees by showing up and hopefully to become a regular customer. With the opening day we began going as a family also encouraging our marrried children and grandchildren and friends to go as well. From the get go there were some "problems" with new staff learning on the job yet that is to be expected so we patiently went right along knowing all new employess need time to learn and grown accustomed to the new expectations of the job. As time goes on we, along with many other curtomers found out very quickly that the new Mgt.does not take well to Quizno's coupons...any Quizno's coupons....ever.....and at times we witnessed 4 customers met as they had just stepped inside the door about, coupons that would not be honored, which at that time the customers asked why....then again others came in with the same "greeting". So, we continue to go thinking all this will straighten itself out in time. About 3 weeks ago our married daughter, her husband, 2 kids and out of town guest go...not a good night for them as well. Met nearly at the door with the old familiar, we won't take those coupons. A wide mailing all over Shepherdsville got these coupons and I suppose all were denied. Some mgt. really know how to hang themselves very quickly it seems. However, being the dying optimist, my husband and I go back today with a e-mail coupon for 1.00 of a sub. Had always used these e-mail coupons before with previous mgt. Once again we get denied. That was the last straw. Had a very clear conversation with the Mgt. and could tell she must have had this conversation before. Obviously, we were not able to communicate well. I made a strong confrontation of her lack of PR and lack of how the customers will not do her business well with such poor treatment of not honoring Quizno's coupons. We ended our loud discussion. I wished her well. Gave her a compliment of a former day when she had gone out of her way to be friendly. Don't like to leave anyone of a bad note. Nevertheless, days are financially difficult and coupons mean alot when you are a family eating out. Quizno's corp. office has lost a ton of money printing any Quizno's coupns for the Sherpherdsville, Ky. Quizno's. A ton of money mailing them out and another ton of money equipping a staff for the distribution of e-mail directed coupons for the Shepherdsville, Ky area. Sorry to say that is all for my family of 4 married children, their spouses and the 10 grandkids between them all. Hoping for better Mgt. for what could be a very good resturant. | |
| Jamima Gray | 1/31/11 |
| What was Quiznos Corporate thinking when they got rid of their Rasberry Chipolte Salad Dressing!!!!!!!!!!! Quiznos needs to become more customer friendly and stop hiding behind it's closed Denver Corporate Office Doors!!!It's all lost revenue I might add! Start listening to your customers! | |
| Joyce Jenkins | 1/12/11 |
| I love Quiznos food but the store location at Store #6289 7169 Philips Hwy Jacksonville, FL 32256 (904) 470-0134 Waters down there soups. The first and second time I thought maybe it was just an employees mistake but I just went again today and the Broc & Cheese soup is so watered down like the last two times. This is not a very smart way to save money, in fact this location that I work very close to will not get anymore of my business and I plan on spreading the word. Being cheap can sometimes be costly. | |
| Accounts Receivable | 1/13/11 |
| Have you ever gone to your local clerk of courts website and looked up online records on Quiznos? I don't know about your area, but in mine all of the locations have liens from not paying their bills, from state sales tax to insurance. We're a small business and they owe us over $500. Shame on Quizno's. They are yet another example of a corporate giant screwing the little guys. I have no idea how they are still around. I guarantee with feedback like you see here they won't be for long. | |
| A Hurt Father | 12/16/10 |
| Quiznos 1300 Schaefer Rd Ste G, Granite City, IL 62040 Well let’s say, the Manager Hale from India Called me 12/10/2010 at 5:45 pm Said my daughter was sick to come pick her up. Nothing else was mentioned. So I said ok, picked my youngest daughter that is 5 years old from her friend’s house, and headed to Quiznos to pick my oldest daughter that works there, so I pulled up right in front of the store looking at the manager, Waiting for my daughter to come out, as the manager looked at me multiple times as she was helping customers, after 4 minutes I finally walked in and she pointed to the back room on the floor, then Hale preceded to continue to help the customers up front, of the store, not a word came from here mouth. Let it be stated there was only hale and my daughter working! So I looked at my daughter lying on the floor gasping for air mumbling my legs are tingling and so are my lips, her face was bluish red there was nothing I could have done, she wasn’t breathing very well.. So I called 911 so they can call the paramedics. When they arrived she received two breathing treatments one at Quiznos and one on the way to gateway hospital. I think leaving her lie on the floor gasping for air not calling for an ambulance or letting me know her serious condition seeing me sit out in my car, not coming out to let me know how series it was, just a shocking! Unbelievable! Blow to my heart! That Quiznos cares more about forty dollars then my daughter’s life. Sincerely A hurt Father. | |
| sherri quinn | 12/3/10 |
| FIRST LET ME SAY I LOVE QUIZNOS MY HUSBAND AND I WENT TO YOUR 1281 STORE ON MAGNOLIA ,IN CALIF. MY SUB WAS SO BURNED IT LOOKED LIKE IT HAD BEEN GRILLED THE WHEAT BREAD WAS SO HARD, AND IT WAS LIKE A PIECE OF BURNED TOAST THAT YOU HAVE TO SCRAPE OF IF YOU STILL WANT TO EAT IT. I ASKED FOR THE MANAGER AND HE WAS THE ONE HELPING ME, HE TOLD ME THEY WERE ALL LIKE THAT WHEN THEY GET TOASTED AND MAYBE I SHOULD NOT GET IT TOASTED. MY HUSBAND ALSO ORDERED A SUB BUT HIS WAS NOTBURNED. I TOLD HIM I ALWAYS GET IT TOASTED AND ITS NEVER BEEN BURNT BEFORE. I TOLD HIM I WANTED MY SUB, BUT DID NOT WANT IT BURNED. HE MADE IT AGAIN BUT TOLD ME HE RUSHED IT THROUGH THE TOASTER SO IT WOULDNT BURN. MY SUB WAS JUST LIKE A COLD PIECE OF BREAD I COULD HAVE GONE TO SUBWAY IF I WANTED IT LIKE THAT. sherriquinn@sbcglobal.net | |
| Paula | 12/9/10 |
| Poor service is an under statement. I went to a Quizinos that is very close to my office for lunch several days ago. Walked in to a store that had two tables of customers eating and no one. NO ONE, behind the counter. I picked up my chips and waited, and waited, and waited for someone to come out and take my order. Some five minutes later, I know it took five minutes because I kept looking at the clock on the wall, mindful that I have only thirty minutes for lunch. Finally a gal came from the back room area, looked at me giggled and turned around and ran back to where she had came from. Well the secound gal came out of the back room and did the same thing. FINALLY another girl did the same and this gal was on the business phone to her ear, she looked at me and with out saying a word turned around and went back into the back area. After about 30 secounds she came back out still on the phone and decided to take my order. And acted like I was bothering her. I will never, ever give my business to this company again. Subway has better food anyways..... | |
| Quiznos employee | 12/6/10 |
| Here in Chillicothe Mo. there have been several employees at Quiznos that have experienced unprofessional and harassing advances from our boss. His wife makes our schedules and any time any of us mention anything about our feelings on his conduct we get our hours cut, and we are generally treated like crap. Many employees have quit in the past because of this. WE ARE NOT GOING TO TAKE THIS ANY MORE!!!! The next time the conduct there gets gross or disrespectful or is anything but professional, we have agreed to call the police and as a TEAM, we will make formal complaints against him, and those of us that can will press charges. Sorry to contact you in this way but we like our jobs and need them, and as it is a small town and some of us have our dignity. We don't want to embarrass our community. We will also be contacting our city Chamber of Commerce. Girls of Quiznos | |
| BRENDA S | 12/2/10 |
| I LIVE IN DICKSON TN AND HAVE OREDERD SERVERAL TIMES FROM LOCAL QUIZNOS. FIRST COUPLE TIMES EXCELLENT. DOWNHILL FROM THERE. THEY OFFER DELIVERY. BUT THEY ALMOST NEVER HAVE SOMEONE TO DO SO. ORDERS ARE OFTEN LACKING WHAT WAS ORDERED. THE FIRST TIME I ORDERED FROM THEM IT TOOK A MONTH TO HAVE MY DEBIT CARD CHARGED. I HAD TO CALL THEM AND BEG THEM TO GO AHEAD AND CHARGE MY CARD BECAUSE I WAS CLOSING THIS BANK ACCOUNT. THIS LAST TIME I ORDERED ONLINE LIKE ALWAYS. I WAS GIVEN A DELIVERY TIME ABOUT AN HOUR FROM THE TIME I ORDERED. COUPLE HOURS NO DELIVERY. CALLED STORE AFTER MANY RINGS A MACHINE SAID THAT THE STORE WAS CLOSED FOR MEMORIAL DAY. IT WAS THIS NOVEMBER THE DAY BEFORE THANKSGIVING. I CALLED COUPLE MORE TIMES. SAME THING. CALLED ANOTHER STORE IN SAME STRIP MALL, AND WAS TOLD BY THE CLERK THAT QUIZNOS HAD LEFT EARLY. WHY WAS I ALOWED TO ORDER ONLINE THEN. I HAD ALREADY PAID WITH DEBIT CARD AND EVEN INCLUDED TIP. I TRIED TO CALL CORPORATE OFFICE BUT WAS TOLD BY MACHINE TO US THEIR WEB PAGE TO CONTACT THEM. I DID ASKED TO BE CONTACTED. WAS NOT. CALLED THE LOCAL STORE ON FRIDAY AND WAS REFERED TO SOMEONE WHO WAS POLITE, BUT UNABLE TO HELP ME AT THAT TIME. SAID HE HAD TO CONTACT SOMEONE TO FIGUARE OUT HOW TO GIVE ME A REFUND. I ASKED HIM TO CONTACT ME TO LET ME KNOW WHEN HE DID THIS. HAVE NOT HEARD FROM ANYONE. DON'T KNOW IF I WILL GET A REFUND. ALMOST 30 DOLLARS. IM NOT SO MUCH UPSET ABOUT THE MISTAKES AS I AM ABOUT THE LACK OF CUSTOMER SUPPORT. THIS IS A LOUSY WAY TO DO BUSINESS. I WILL NEVER ORDER OR VISIT QUIZNOS AGAIN. I WILL VOICE MY OPINION ABOUT THEIR BEHAVIOR TO ANYONE I KNOW. | |
| Ron Romano | 12/1/10 |
| I recently went for lunch at your store #1285 5731B east santa ana canyon rd Anaheim CA. My wife and my 10yr old daughter and I we ordered 3 lrg subs which we got to eat there at the store. While we were eating i noticed signs all over the store that said! Kids Eat Free! After further reading the details,It stated with the purchase of an entree. Well i just purchased 3 subs less then 5 mins ago.I was in the store still half done with my sub. I approched the girl working there and asked her for my free kids meal. She told me that i would have to make another purchase to get that free kids meal. Here im still in the store eating with my child present and she refused to honer what they advertise. I asked for the manager and she gave me a card. I called the number twice left two messages and no response.I tried the other number on the card and a woman anwsered claimed she was not the manager didnt know where she was nor when she would return. Then she told me she didnt know her cell number. Well i guess that free kids meal was worth loosing a steady customer with a very big mouth. You can bet on loosing at least 20 more customers and that before i post this artical in the local paper. Owner Monica Verma you stiffed the wrong guy | |
| heather macdonald | 12/1/10 |
| i was an employee at quiznos store in guilderland ny and dan santz is the so called owner only if the quiznos knew how dan is a delivery store and when he does deliveries how he steals the money. he allows his children to come in and take food and drinks with out paying for them he also makes his own buff chicken he does not follow quiznos standards he had us lie too the quiznos inspector and tell her what he wanted to hear so he could pass inspection. dan also plays favortism if you cover for him to go be with his family my transmission went on my car dan fired me for being late after he promised me to get me from central ave at the kmart instead he told me to hurry up and walk 6 miles to my job. | |
| Barbara Collings | 12/1/10 |
| I was an employee just recently here in Torrington,CT.The traveling GM,who is working there at the moment decided to let me go,ssssince she felt that i was a threat to her,since i was doing the same job as store manager for quiznos franchise fo 5 years prior.Now i already had my hearing with unemployment and was awarded to recive unemployment compensation.Labor department needs their emplyer ID in order to release my checks.They are not responding.I made numerous phonecalls to quiznos human resources and nobody is returning my calls.And i found out that i was still under active in their computer system. I see foul play. | |
| james yoo | 12/1/10 |
| I had to call the police to get a refund from store #2004 at 2306 Almaden rd. #110 san jose california 95125.(408)979-1218. This occurred at 4:38 pm on 11/30/2010. I cannot fully express the anger I feel having to go to the extreme to call the police over a meal at quizno's. Please contact me at yooknow1@gmail.com if your company even gives a minutia of a damn. | |
| veronica williams | 11/18/10 |
| I am a regular patron of Quiznoz Main St E.Htfd CT, i bought lunch along with an orange juice and when i was eating a classmate told me the colour of the OJ didn't seem normal. Upon tasting i realised it was spoilt and took it back w/i 30 mins. I couldn't believe the manager was adamant that she can't do anything about it and refuse to honour my request for another O.J., for 2.99 she lost one of her most faithful customer. Shame on you woman at Quiznoz East Hartford, Main St, across from Goodwin College. I felt humiliated trying to exchange a spoilt oj...unbelievable! Shame on you! | |
| Joye Shaw | 11/5/10 |
| I can't rate it because I won't eat there because the commercials are sooo elementary. They are not appealing in any form & the people marketing your products might be sabotaging you. You should fire them & hire people with knowledge. The commercials are not only embarrassing but they are totally annoying and ridiculous. | |
| fred | 10/30/10 |
| first thing your thin cut meat was what people first started going to the big Q for and you changed it. I liked the way the juice made it taste and that is no longer. any way i had a coupon and it says free small soft drink & chips- with the purchase of any sub of equal or greater value at regular price. Well I HAD 2 COUPONS I GAVE ONE TO MY WIFE AND I HAD ONE WE WERE GOING TO PAY SEPERATE.BUT THE CHASHIER SAYS YOU CAN ONLY USE THE ONE COUPON AND THAT YOU HAVE TO BUY TWO SUBS TO GET THE FREE SOFT DRINK & CHIPS I TOLD HIM THAT WAS RETARTED, WHAT WOULD I BUY TWO SUBS JUST TO GET A FREE COKE & CHIPS. HE SAID THAT HIS MANGER TOLD HIM TO DO IT THAT WAY. I BOUGHT THIS COUPON BOOK FROM A KID FOR HIS SCHOOL AND IT SAYS ON THE BACK CASHBOOK SAVINGS 2011. THIS PERSON WAS AT OUTERLOOP LOCATION IN LOUISVILLE KY.40214. IF YOU WOULD LIKE TO STAY IN BUISNESS I WOULD TELL YOU TO GO BACK TO THE WAY YOU FIRST STARTED WITH THIN SLICED MEAT THATS MOIST, AND TO KEEP EDOITS OUT FROM BEHIDE THE CASHIER. QUIZNOS IS A GOOD PLACE BUT NEEDS SOME CHANGES IF THEY WANT TO STAY IN BUISNESS. YOUR TRULY FRED | |
| Maureen | 10/28/10 |
| Umm...is it possible to give NO STARS?! I'm finding it very hard to give this establishment any sort of praise or "star". I am disgusted by the "Quiznos" brand. It now represents violent feelings of nausea for the food & the horrible service. One might ponder that Quiznos is undergoing a crisis-type situation--their restaurants are closing all over the place & are quickly (and most deservingly, I might add) disappearing from existence. So THE "duh" solution would be to get back on track with hiring properly trained staff & attempting to get their customers back into their stores. NO SUCH LUCK. Upon complaining to the corporate office via email & by phone...still no response after a week. A good company responds to complaints promptly & attempts to fix the situation. Why offer a customer service number for comments then?! IT IS VERY CLEAR THAT QUIZNOS DOES NOT CARE ABOUT THEIR CUSTOMERS!! BEWARE QUIZNOS AT ALL COSTS!! HORRIBLE COMPANY! I firmly believe in karma...I will be celebrating when I receive word that ALL Quiznos stores will be closing due to bankruptcy. At the rate they're going, it WILL be soon. | |
| Ray | 10/17/10 |
| My complaint,has to do with Quiznos. My son work at Quiznos in Auburn,Ca on HWY49. and he was layed off because the could not affored him. i have worked their for about 2 years and i am not liking it their because the boss is vary rood, he always puts me down. when something gose wrong he tells me it is my falt it is my problem. he is a rood person. i have been thier for 2 years and i have only gotten only 2 rases i mak $8.50 an hour and i do some of the manging things and i dont think that $8.50 an hour i think i should get a lot more then that if i am doing the mangers stuff. and he also called me a BICH in front of a custmer and i do not think that i should be treated like their i am fully cimited to my job and i do all my dutteys to make shure the store is in ship shape for the day i try to get it all done all by my self but it is hard to do it all by my self i do the best i can to help make the store and community a little bit more better for my self and the peaple around me. you can reach me at bencm1489_profile@yahoo.com thank you for taking the time to read my conplant. | |
| Susan Martin | 10/4/10 |
| Traveling on 95 store number 11360. Terrible customer service. I emailed and left a message at corporate two weeks ago. Still no response. Obviously do not care about customers.I will never eat at Quiznos again. | |
| jane doe | 9/22/10 |
| i work at quiznos and i do have to say the place is not that great. my so called supervisor verbally abuses me, note i am five months pregnant. he constantly tells me to get an abortion, and i dont get the treatment that pregnant women should be getting at a work place...all in all no one does anything about it so i now have to take matters in my own hands. | |
| Eleni Karambilas | 4/30/10 |
| Well i work at the quiznos in sanford nc store #10263 and i want to file a complaint. Tonight i was working with a customer and the signature menu board fell behind me, wasnt injured but a little upset with the situation. When i got off work i called my employers nefew and told him about it . Pretty much there coming tommorrow to stick it back up there with some tape which i think is just unprofessional. Also at this store we never have two things that match no inventory is taken at this location. What is being done is that we look to see what we are out of and create a shopping list , thats what i call it, and he brings the items from his other store, thats if he has it .My employers wander why we have no customers cause we have nothing to supply to them, they come in and know what they want and were out of it which really sucks and we were busy at one point and now we have no business. I have been at this location for 7 years and im cute upset with my employers i want something done with the situation . All the employees feel the same . I mean he doesnt even order a truck weekly. Our chip racks are real and i mean real empty which shows a bad impression. Our customers complain to us about the chips or even crack jokes which i really hate. At this point all employees are looking for a job. we all think hes disrespectful to us blames us for things that are out of our contorl and in his control. We are not the owners of this establishment and he is and were quite upset the whole situation .Thanks for your time. Eleni Karambilas email me with what u think about this situation at helbell1981@yahoo.com 04/30/10 | |
| jennifer Smith | 4/26/10 |
| I went to the snohomish Washington Quiznos. i have never had such bad customer service, and bad food. I believe her name was polly, and she was talking on the phone while taking my order, not only did she get my sandwich wrong it tasted gross. i asked for no mayo because im allergic and she put it on anyways and when i asked her for new bread she simply scraped the mayo off and kept on going with her business. the tomatoes were soggy and the onions were pink and slimy. my son ordered the misquite chicken sandwhich, and she put slim ranch on it and when he asked for a side of ranch she insisted on charging us .39 cents for it.i shouldn't have to pay extra for what already comes on the sandwhich. my husband bought the double cheesesteak sandwhich,with rosmary parmasan bread. she also said that would be a .39 cent extra charge. i have never been charged for bread or a side of sauce at any other quiznos. the meat my husband got wasnt 9.00 steak. it was roast beef. it had a green tinge to it and it was gross. i shouldnt have been charged 9.00 for a 5.00 meat.also, those "go green" sandwhich bags are terrible. getting a large sandwhich and not having it cut in half was a pain in the but. its pretty safe to say that i am never going to eat at another quiznos again, you have lost my service. i have put complaints in before hoping you guys would do something about it and you havent. so me and all my friends will take out business elsewhere. | |
| Ronda | 5/14/10 |
| I went to a Quiznos in Divernon, Illinois. I asked one of the workers, (he was making sandwiches) what was on the Cantina Chicken. HE responded, "I don't really know, but you can look at the menu and it should have the ingredients listed." Then, I tried to order a kids pizza for my daughter. I was told, "oh, we don't have pizzas now, because they didn't show us how to make them." The taste of the sandwiches were good, I just had to make sure I knew what went on them, so I could remind the workers how to make the sandwiches. Is this the typical knowledge base of your staff? Thank you, Ronda | |
| April Martin | 6/5/10 |
| I am 64 years old I just got out of a nursing home from having two broken legs and a broken arm my casts have been removed about a week ago. I still have a wrap on my left leg where the pins are at so I have just a little bit hard time standing. But I decided to go in with my daughter to get a sub. And I tried to talk to the boy that was there but he was a little strange(defenitiley not a people person). He ask me what I wanted on my sub and I told him.He put our sandwiches in the toaster. I went outside to the car because my ankle was hurting me while standing.My Daughter stayed there and our sandwiches came out of the toaster and she saw him reaching for the lettuce and she said "my mother doesn't like lettuce on her sub" and he said" I'm sorry that is how it comes" and he continued to put the lettuce on (more then usually on a sandwich). My daughter brought it out to me in the car and told me what he did. I looked at the sandwich to see if I could take the lettuce off and it was everywhere in the melt cheese just everywhere. I sent my daughter back to get the phone number and I through the DAMN sandwich on the ground.(it looked pretty good except for the lettuce) | |
| Bill Tobin | 6/8/10 |
| I just went to your Southington, Ct. store. When I arrived, there were 7-8 people in line and only one employee. After waiting, I ordered a California Sub on a small wheat. After ordering, the employee asked me what type of bread. I guess the term "wheat" had escaped him. Anyway, when I got home I found I had nothing like what I had ordered. I had a turkey sandwich with lettuce and a tomato. No avocado, no sauce. I tried eating it but ended up tossing it into the trash. When I tried to call Quiznos Customer Service, I got only a recording stating they were too busy to answer right now and that I should leave a message. When I tried calling the individual store, there was no answer. | |
| Margaret Johnson | 9/19/10 |
| Well...it looks like I've come to the right web site...many disgruntled patrons! Unreal! Well...to top that off...I was very disturbed that my child was hired by a Quiznos restaurant in our local town, orientated, trained...etc...only to find out that Quiznos was letting go of a number of their recently hired employees with no real good reason other than the fact that they 'over hired'...now how smart do you have to be to not realize that you have hired way too many people? I just shake my head! This was very disturbing news to my child as well as the friends that were also hired...I feel this is a blatant error on behalf of the store manager/owner. This is just another display of incompetence by a food chain manager. This, literally, has left a very bad taste in my mouth as well as others! Yes, the world is going to he** in a hand basket! | |
| recieved nasty email | 9/20/10 |
| Amazing from corporate office a nasty E-mail full of cussing saying I was wrong to have the audasity to try and tell them about problems at one of their stores….. | |
| George ramphrey | 9/21/10 |
| On Labor day(September 6,2010)in Mesquite, Texas at the Quiznos at 1425 Gross Road,Ste 100 I went in to order 2 traditional sandwiches. A lady(mgr.) and a younger man was there to wait on me. I told them that I wanted 2 traidtionals with pepper jack cheese;I have been going to this location steadily for many years and was surprised when she said that she would let it go this time but next time there would be a charge since it only came with cheddar cheeese. Also, I had a coupon for this location and she said it only applied to some sandwiches and not the traditional(even though the coupon read buy one get one free on any sandwich). Preceding this visit I had not been visiting as a customer because of lack of courtesy and professionalism. I thought that you would like to know the aforementioned information in an attempt to improve this particular store. Also, even though I had been a loyal customer for many years; I will NEVER visit this store again. | |
| Rhonda Miles | 6/11/10 |
| I am sending this on behave of my 16 year daughter who is a employee at the store located on 17th & South in Denver, Co.. My daughter has been employed at this store for about a month now. The Store manager my name of Walter has been VERY.... rude to her he talks to her like she is beneath him. Today was the last draw he was verbally absive to her and when she stood up for herself he told her if you don't like it you can leave. There has been other problems that she has told me about. She is getting to the point where she wants to quit but that is not how I raised her. She should be treated like a human. She goes to work on time and is there everyday. One little mistake that she makes he has something smart to say like is profect and has never made a mistake. Trying to let her handle it but now I don't how much longer I can set back and let this continue to go on before I step in as a mother. | |
| Mike McBeagle | 6/15/10 |
| I recently visited quiznos in Key West, FL located at 722 Duval St. The man making the sandwiches was rude and not not friendly. I believe he didn't understand or speak English well. Whatever the case, that is not my problem. I don't expect anyone to kiss my feet but do expect courtesy when I'm spending my money in an establishment. With the job market today, there are plenty of people out there that would do a great job and be courteous to the patrons spending money. I will not be returning to quiznos on my next visit to Key West. By the way, there was a manager nearby and couldn't even say hi to us. | |
| pmg | 8/25/10 |
| Your commercial is the worst my husband and I have ever seenand because of it we won't go to a Quizno. It is so annoying and juvenile only a 3 year old might appreciate it. I can't believe that is the best that your Marketing dept. can do. Your home page doesn't even let me go get into the link to add Comments about your Marketing and Advertising. Very poor. | |
| Michael Gainey | 8/27/10 |
| A Quiznos restaurant recently opened in my town and we decided to get dinner from there one day,That particular visit everything was great,we became big fans of Quiznos at that point.There have been 3 more trips to the same Quiznos and everytime the order was wrong!First of all they have a menu with all types of sandwiches they make and the ingredients in each..Why then do you have to tell them the ingredients?They left something off first visit,second visit they added boiled eggs to my salad which by the way wasnt supposed to be on.What if I was allergic to eggs? Third trip they left out important ingredient in 2 salads!I called the restaurant to complain and... really??Where do they get these people?Where do I submit a formal complaint to corporate?There website wont let you leave a comment,Go figure...their service sucks and I will never eat there again! | |
| T.J. Barnes | 8/28/10 |
| This is what I am facebooking and tweeting about. All of your business are awful!!! I just bought a Honey bacon club sandwich from the Quiznos on 12th and Broadway in Kansas City. I took my first bite and a fly crawled out. I was thinking "that's disgusting." Then I was like it's just a fly, so I opened it up and investigated and there was another fly that was dead in the sandwich. This place is gross and disgusting and should be shut down. Please pass this on to everyone, I will never eat a Quiznos again, specially that one. | |
| Nancy Peterman | 9/1/10 |
| Why I will never eat at Quiznos: 1) Your new 5-4-3 jingle is so ridiculous I don't even know what it is selling, because I turn it off the second it comes on the radio. 2) You use rodents to advertise your product. I would never eat a a restaurant that had rodents (yes, I know Ratatouille was a very popular movie, but I never saw it - yuck rodents in a food place!). EEEWWWWWWW. | |
| dollicia heath | 6/22/10 |
| I just visited the store located at Cochran and Wilshire blvd.Los Angeles Ca. I went there for lunch and was treated very very poorly. First of all I stood there for approximately 3min before anyone acknowledged me,after which the store manager turned and said I will be right with you, but never helped. Finally a worker came out of the back and asked if he could help me. I then informed him of what I wanted not one time did he ask what I wanted on my sandwhich I guess he assumed that I wanted everything(not true) If that wasn't enough when I got ready to pay he acted like he could not touch my hand to take my money. Next I asked for some napkins and again he did the same thing. Never once did he say thank or would you like anything else. I feel discriminated against. The people in this store is RUDE!!! and not friendly at all. I am appauled at the way I was treated there and feel as though these people don't want to really work but trust me there are plenty of people who would want to work. There customer service needs lots of help. I will not be returning to this store EVER. I have never had such bad customer service before EVER. I hope that someone will look into this matter. I see its not only this store from some of the other reviews this seem to be an ongoing problem. | |
| John Mead | 6/24/10 |
| I went into a Guiznos at 2281 Bel Pre Road, Silver Spring, MD, on Tuesday afternoon to pick up a Turkey sub to take home for lunch. I ask for a regular turkey sub and paid $6 and change and took it home. Once at home I open the sub to add more tomatoes and then I discovered that there was only one slice of turkey roll on the whole sub. Truley disappointed and pissed off. I paid $6 for one slice of turkey. At least Sub Way gives you 5 slices of turkey roll. Was this a joke by the staff working there, was this what the staff was told to put on carry out orders, I hope not. I will now advise friends and family to avoid buying anything from Quiznos in the furture and as for me, I will never go to Quiznos again. | |
| Warren Sundquist | 8/20/10 |
| When shopping this afternoon in Elk Grove, California, my wife, her girlfriend and myself pulled in to the parking lot at Laguna Blvd and Bruceville Rd as we saw a Quiznos sign from the road. We parked and when we walked up to the door we noticed this Quiznos was closed. There was a sign on the door directing us to Quiznos store # 4900. The note gave directions to Store #4900 and said the note said if we mentioned we came from this closed store we would receive a special offer. We drove to Store #4900 and inquired about the special order. We were told by the manager, a female by the name of Manpreet that the offer had expired. I asked how come the note on the closed store was still up. Ms. Manhpreet said she didn't have a key for the close store to remove the note. I asked for her managers phone number and she pointed to the phone number of the store. What good will that do. That is why I am writing this after finding you on the internet. I don't know why Quiznos Managers are not empowered to make a customer happy. After all, how much would it have cost her to go ahead and offer the PUBLISHED Special Offer. Obviously she doesn't know the power of word of mouth advertising and how long it takes to get a customer and how fast someone like her can lose one. I feel I was duped into going to another Quiznos as a result of this and will sure not be patronizing Quiznos in the future. Quiznos use to be one of our favorite lunch spots as we travel and Quiznos is everywhere. Please provide me with an email address where I can send in a copy of the scanned in receipt. Thank you, Warren Sundquist wornout99@gmail.com | |
| Roger Wheat | 7/28/10 |
| My wife and I went to the Quiznos in Jefferson City, MO. Store # 3844 to eat and we had Coupons from your Quiznos web site. We went in, ordered our sandwiches, chips and drinks (X2) and when we went to pay they refused to honor the coupons for the amount they showed for the sandwiches, chips & drinks? Instead of $2.99 for sandwich, chips and drink (X2) they said they do not honor Quiznos Corporate coupons and charged $4.79 per sandwich, chips & drink X2! To us this is false advertisement! I may be stupid I guess but I thought when you buy into a franchise you have to honor that franchise's corporate coupons at any Quiznos store...for the amount they show? If this is not made right we will NO longer be eating at ANY Quiznos store ever again! I hope to hear from you with some kind of coupon that can be used here to make this right. RDW1455@embarqmail.com Thank you | |
| Cathy | 8/1/10 |
| I had a bad experience at the Quizno's in Bastrop Texas and have sent in the standard form on Quizno's website in order to complain. I have yet to hear back from anyone. I'm assuming they don't care about their customers. | |
| Valerie | 8/8/10 |
| This is not about your restaurants--it's about your advertising. The truth is, I've never eaten at a Quiznos because of your advertising! A few years ago, you had an ad that showed a well-dressed 'metro' couple walking down a sidewalk, and suddenly, the woman DIVES into a garbage can and pulls out a half-eaten Quiznos sandwich, AND EATS IT!!! The caption that followed was "Quiznos--Yeah, it's THAT good". You showed me someone pulling YOUR food product out of a garbage can and eating it--Uuuggghhh!!!! Not a smart way to make a good impression. Secondly, if it WAS that good, why was it in the garbage can in the first place? And now, there is that STUPID ad with the kittens. I LOVE cats and kittens--I have four of EACH (all rescues)--but that ad looks like it was created by a 2nd-grader. I'm unemployed, and it's eating me alive to know that your company is actually PAYING someone to come up with this crap, and that someone in YOUR company is actually approving this terrible advertising. PLEASE GET RID OF THE PERSON AND/OR COMPANY THAT DOES YOUR ADVERTISING so I can at least bring myself to taste one of your sandwiches... | |
| Melissa Pitts | 8/17/10 |
| One of your resturants located on Akers Mill Rd in Atl phone number,678-2133101. I went into the store and the floor was not clean , there was an unclean smell about. okay, it's just a cold sandwich. I purchased an turkey club bullet. After 2 bites, my stomach begin to turn. The lettuce and tomato had darkened, it was not fresh. I called to ask them to remove the lettuce and tomato mix off of the fixing table and got nothing but smart remarks, until I told the manager that I was going to report them to the board of health. First the employees said she was not there then they changed it to helping a customer. I will never go back to that store ever again.I know you don't care either. The manager said that she sells fify thousand sandwiches, that my very well be, the question is ,establishment clean condiments vegetables and meats fresh. Thats what counts. Do you know how many people purchase your sandwichs and end up not eating them? Many don't complain or go back. | |
trisha  | 8/6/10 |
| I like the food hate the advertising. What is Quizzno's thinking, cats are just as bad as the rat things from before. Please get rid of your ad agency!!!! | |
| Pat | 6/29/10 |
| I go to Quiznos on Ogden Av. in Lisle. The help is unfriendly and food inconsistant in quality. I like the beef sandwich wiht juice on the side. The juice that came with the sanwich looked like used motor oil. The quality control at this Quiznos, and the staff need a whole lot of help. I recommend going to the downtown Naperville location which has friendly service with good food. | |
| tiffany plano | 7/5/10 |
| I am a very unhappy customer that just had bad service off 95 south in pa. I ordered my food got 10 miles down the higway and realized I was given all the wrong food. All of my food had no meat in it. Someone needs to do something or I am going to file a formal complaint. I couldn't turn around because it is a toll road and doesn't have another exit for miles. I called corporate and they were closed for the holiday due to it being july 5th. Please contact me asap. I want my freaking money back and a free meal! My email is tiffanydh24@aim.com | |
| Dan Schultz | 7/15/10 |
| My wife and I went to your Quiznos in Northridge CA. At the Costco shopping center on June 4TH 2010. We both order the Steakhouse prime rib Dip it cost $14. something and No they did not give. me a receipt!!! I had nothing else to eat that day. and my wife had only some apple slices in the morning. Your Steakhouse prime rib dip wasn't worth the $6 plus. What a consumer ripoff. I do not remember if the server was waring gloves while making the sandwiches. but we both got diarrhea from your eating sandwiches. From one really pissed offed consumer. By the way,I e-mailed your corporate office the next day I never heard back from anyone. Mr.Daniel Schultz methaiger@sbcglobal.net | |
| aida maria | 7/20/10 |
| i visited a quiznos at 5385 prospect rd san jose ca 95129, last saturday 7/17/10 around 1pm with some friends. i had a coupon you mailed me the deal was buy chips and a drink and received either a sub, salad or something else i can't remember. i wanted a salad. the lady that helped me call the owner and the owner came and told me she cannot honor the coupon because she would not make any money, after a few minutes of a disscusion that this came from corporate, with her address and she should honor it. i lost i had to buy my salad. after myself there was another person in line, i heared her telling this customer the same thing. i do not think this is right. if you mail me a coupon the different owners should honor it, or am i wrong in thinking that way? can each individual store make their own rules and decide which coupon they will accept. if so please do not mail coupons from corporate anymore. thank you i hope to hear from you. aidamaria@sbcglobal.net thank you | |
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