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Sonic Corporate Office | Headquarters
1040 Legrand Boulevard Charleston, SC 29492
(843)856-9888
Reviews For Sonic Corporate Office
Pat  | 1/29/12 |
Yes, I've stop at a lot of your drive ins and will not stop again. The one in Marlin, Texas has gotten so bad today they didn't even take my order so I just left. This isn't my first time to go there but it's my last. Why can't you guys hire better people. I'll not eat at another one Dairy Queen will have my business now...
You can e-mail me back. Please do!!!!! |
| Mike | 1/19/12 |
| I will never visit sonic in fruitland Maryland again. Food was great service was great but I over heard a manager who I later found out was the gm cursing a shouting profanity at a employee. I drove be minutes later and that employee must have been fired or quit because was sitting by the bathrooms wearing normal clothes and ther was a sonic shirt on the ground by his feet. Poor managment |
| Stephanie | 1/18/12 |
| I worked at Sonic in Center Texas. All I can say is with gm's like the one you have there you will NEVER keep any employees! I hated it! Who in the world wants to get yelled at every day? And then his WIFE worked there and heaven help you if that fat cow dnt like you! Because she goes and wines to him bout simple little things like I say to loudly that trays are up or not loud enough that the trays are up! And have you ever heard of personal hygene? His wifes breath stank so bad it could kill a magget! And he walked around with a dip in his mouth spitting in the trash cans! EW! And if you are a cook at sonic you know that you are sappose to toast both sides of the bread on toaster sandwiches! Well the GM told me not to toast both sides because it wasted bun oil! Then his boss comes in and he tells me to toast both sides! And then my GM tells me again not to do this! And then one day out of the blue because his wife was mad at me he yells at me to toast both sides! I tell him well you told me not to! And he says oh well they changed the book on how to prepare the sandwiches! Uh no they did not I have worked at sonic several times and its always been that way! Just to show the crap that everyone at Center Texas sonic has to go through! |
 | 1/7/12 |
Never ever go to sonic@ Westheimer in Houston tx store 4369
A guy named Justin M stole my cash and my gift card.
I ask for 3 milkshakes I paid 4 dollars cash and the rest with my sons 10 dollars gift card, the total was 9.36
If you know math
9.36-4= 5
So, my balance on my sons gift card was 5 dollars.
He didn't want to give me back the gift card and my cash, even that he charge the 10 dollars on the gift card, I ask for my receipt and he told me bitch and close the window.
Yes, his name is Justin M |
| exemployee | 1/3/12 |
| I was hired at the Sonic on Gladiolus in Fort Myers, FL, by a long time 'friend' who convinced me Sonic was a fun, fair place to work. Wrong! The main cliche 20, 21, 23 year old teenie girl managers are shady and sneaky. Don't play by the books unless their boss is coming around. Treat employees unfair and play favorites. They will stand around talking smack or on their phones on Faven |
| Charlie | 1/2/12 |
| We love sonic but the Levittown pa sonic by rt 13. The guy working the window claims to be the mgr is the rudest person I have ever met and have seen him there a few times and he also usally looks like he smoked a pound of grass. Before his shift |
| Alexandria Robbins | 12/12/11 |
| I stopped at Sonic in Fort Worth at the corner of Sycamore School Rd and I35 and went through the drive through to get a tea, small strawberry slush, and an applejuce. I had my 3 year old son and 2 year old daughter with me and they were thirsty. I pulled up to the wiondow where the guy gave me the drinks. I jhanded him my sonic gift card that I use constantly. ( I'm a full time student and I keep money on it so that I can buy drinks while commuting)I never carry cash and this time I didn't have my debit card. Anyway, I sat and sipped on my drink for about 5 minutes waiting for the guy to charge my gift card. About 5 minutes later he comes back and tells me that the card reader is down and do I have any cash. I said no, and I even went through my wallet to make sure. I said,''sorry, I don't have any cash, what do you want me to do?'' and he said ''you are going to have to give me all of those drinks back.'' I could not believe this guy was telling me to give back all of the drinks that me and my kids had been drinking because he couldnt get the card reader to work. I said it's not my fault your card reader doesnt work, let me speak with your manager. The manager never appologized but told me to go ahead and keep the drinks. I just couldn't believe they would take back half empty drinks from a mom and her two babies. |
| James Johnson | 11/22/11 |
| Was in Sonic at Hurst North East Mall and came across a manager whom her eyes were dialated and also had erratic demeanor. Would like to know if Sonic has a drug testing program as this is not condusive for family environment in the food court thanks. |
| An Employee | 11/15/11 |
| Sonic-Drive In in Oak-Hall, Virginia store 5236 sucks! The manager is very cheap and always charging employees for stuff. On top of that he goes into the computer and changes peoples times so they have less hours. He makes his employees take longer than a 30 min break. Not only is this illegal, but its also making our paychecks smaller. The only way anyone gets a pay raise is if someone threatens to quit. Some employees have been there 2 years and still get paid minimumn wage. This absurd and something needs to be done!!! |
| Monica | 11/16/11 |
The machine was down at the sonic off Parmer in east Austin, so they took my debit gre and came back 5 minutes later. They did not give me a receipt. I asked because I did not know the price.
They told me that they wrote my debit card number and name info and would process the transaction later.
I would think that permission would need to be granted prior to manually writing down your debit information! I called and they said they would tear it up and put it in the trash can later! Doesn't sound safe to me!! |
| | 11/16/11 |
| I live In McKinney and have been noticing that Everytime I pay with cash at sonic the employees always seem to try an keep the change. Whether its 75 cents to a couple of dollars. They don't even ask if you want your change back they just walk away. When I visit in Anna tx they do the same thing. I think it would be a little more appropriate if they would at least ask if you want your change then it's up to the customer if they want to tip or not!! |
| Dee davis | 11/12/11 |
| Today I went through sonic drive through in Corpus christi just for a drink. There was one car in front of the at the window. We sat at the order/ speaker area about 7 or 8 min and no one ever took our order or even greeted us for that matter. The one vehicle in front of us got their order and drove off - we were still sitting waiting to order a drink. So we drove to the window and still 2 girls looked at us and looked away. One was folding napkins and stuffing paper sacks with napkins, the other one had her headset on but still never acknowledged us. After another 5 or 6 min of trying to get Someones attention my husband was furious by now and he lightly tapped the window . The one folding the napkins opened the glass window and my husband told her we have been waiting all we wanted was 1 iced tea. She went to get it and the girl w/ the headset was just giving us the eye, like we did something wrong. So it basically took at least 15 min or more to get my tea , when it was not busy and it should have been fast- a minute or two on a day like that. So when we paid, she said the total and I said well it ought to be free, my husband got so mad at me for saying that, he said I am embarrassing- so we left there in a fight. I want my money back. On top of that they didn't even put hardly any ice now it's all melted and I'm not even enjoying the tea I waited for and fought w/ hubby over. I will await a response- dd042906@yahoo.com |
| j | 11/3/11 |
| I was treated horribly when going through the drive thru at the Dallas location on Inwood Ave. The employee at the pay window got all upset because I told him that I wanted fries with my combo, not tater tots. He told me I should have known that's what combos came with. Also, the person taking the order didn't answer my questions and cut the order taking process off abruptly with a total. But the worst part of all is that the guy at the pay window got all full of religion with me and talked about blessings ... And would not give me the drink I paid for as part of the combo. When I called back, the guy that had preached religion to me hung up on me and after calling back another supposed manager told me that I didn't get the drink because I didn't ask for it. How am I supposed to do that when he closed the window after preaching religion to me ??? |
| Jeff | 11/5/11 |
| I have worked at various Sonics over the last 5 years but I will not be doing so much longer. The manager at my last place actually assaulted me. I told our regional supervisor and she decided that she was going to do nothing about it, saying there was a lack of evidence despite the 6 witnessing employees and the video camera evidence. Naturally I need my job so I continued to work, enduring verbal abuse ad nauseum, and threatened on more than one occasion with further physical violence as well as home invasion. Needless to say I file assault charges and moved to another sonic (where the manager continued to come by to harass me) as well as inform human resources so that the proper action could be taken. Well it's 7 months later, the police having arrested said manager several months past and the regional super, and the investigator for human resources are both saying that there is nothin to be done and that furthermore they are outright refusing to correctly resolve the problem. Apparently this corporation believes it appropriate for it's employees to be physically abused in any manner whatsoever so long as the company can keeping turning a dime. Seriously, who keeps an employee on it's payroll who attacks the companies other employees? Even after the perpetrator has been arrested by law enforcement for doing so? And who the heck would deny such an event claiming lack of evidence when the freaking POLICE find enough to attest the A-hole? Only sonic. This is how sonic treats it's employees. Just imagine how they will treat you.., |
| Just the facts.... | 11/7/11 |
| Service at the store in Reno Nevada was horrible. Years I have been going to Sonic and never had this kind of service or food! Besides the visit to the store dealing with the corporation in Missouri just for employee records is insane! They tell the past employees they do not have a legal right to their OWN PERSONEL INFORMATION. They need a court order just to release WHEN THEY WORKED THERE. Funny how not only the service and food have gone down but also the mentality altogether. I will make my own tots and nilla Dr. Pepper before I go back to ANY Sonic again! |
| Rob | 10/29/11 |
| I sat at a half empty Sonic at 3101 So. Shields Blvd. Location in OKC, and (as a rough time gauge) I was able to listen to 2 songs w/commercials in between before they finally answered my call! What is that, 7-8 min?! I was reaching for the key to leave when they finally answered... But on a good note the food was here in about 3 min & the carhop was friendly. |
| Cookie Roma | 10/29/11 |
I would like to go back to my local Sonic. I don't eat fast food, not from anywhere. For over a year I was going to my Local Sonic buying at least 2 Rt. 44 diet cokes. Sometimes I might get something for my kids as well. What I'm saying us I'm not the biggest customer you have.
For over a year I would go daily and get my drinks. They came to know my voice and know that I'm tge one who wants the drinks packed super full of ice. Like when you shake the drink nothing moves full of ice. So after doing this daily for over a year I start getting my drinks with not nearly as full of ice as usual. After a while they didn't seem to me to have anymore ice than the drinks I would get for my kids. At first when I pointed this out they would take back to add ice. Even then they were not filling it with as much ice as they had been for a year. After while, when I asked them to fill it more with ice they would tell me (with a perfectly straight look on their face) that it couldn't fit anymore ice! They may not care about providing actual customer service, do they actually have to insult my intelligence? I mean they were capable of doing this just fine for me. Suddenly, my request doesn't but it us no longer possible to do. I finally got tired of being treated like a bother. So for the last few months I've daily bought my drinks elsewhere. Frankly I prefer the drinks at Sonic as I do the crushed ice.
What can I do to be able to return to Sonic and actually get the drink the way I hard to (crammed full I'd ice) and not have to have it be a big deal? |
| Sara barns | 10/28/11 |
| I went to the blytheville arkansas sonic drive the man over the board said his name was ben at first he started out very nice but i didnt know what the exact price was for my sandwhich he nver repeated my order and then iherad him sa ineed to hurry up he had someone waiting on him so i drove off and went to wendys i saw a bald white tall stocky man come out off the backdoor of sonic he wasgettin drug from an man i seen the bald man walk to the trash area something needs to be done about this |
| nick | 10/26/11 |
| i went to sonic in sandusky ohio on route 250 near interstate 2.there was 2 cars in the lot.i pushed the menu button twice.the people inside wouldnt even look at us so then i began to beep the horn and they turned their backs on us.there were more employees than cars in the lot and we couldnt get served.they can stick that place there are too many other places to go and spend my money |
| | 10/15/11 |
I went to 6 a mud park toke 3000 mm pic I am68 p. Old sick man I have never see skies at sonic dr in 1 tome no cam 2 tine took 4 pic bad came back took 3 pic unkawn no I.d.told me I could be ass.under law take down to me dog.use out side voice I am a did able x police officer sick he offer no problem su. He fight I told him girl no pic I dele . Other sing rel. I could not tell gr
Girl pic bad he did not I said I dele girl show me who to dele . Didnot I am sick drop dink left cross St. 4lane parked 8. 11 men.. He watch me left back 2 other came black shirt left police came what did I do inAl new 98h.w. Daphne al |
| Holly | 10/12/11 |
| I had sent an email regarding how when in Tampa Florida (Flower Avenue location) my son with Blake with stage four cancer had requested to have sonic we went and ordered food and were given much more food and was charged for it had poor service as well. I was just so stressed out to even complain so I sent an email and received a call from the manager at sonic and he advised me that he would send us a gift card. I never received a gift card and sent another email and never heard from anyone from sonic again. I just wanted to give sonic another chance being my son Blake, liked the food from sonic and when you have cancer and are undergoing chemo you eat what you like when you are hungry. Sonic didn't keep its word and to do that to a boy already fighting for his life. SONIC SHOULD BE ASHAMED! Poor Business practice in this economy. I'm ashamed for your company. |
| Melinda White | 10/9/11 |
I just went to sonic and got charged for ranch with my chicken strips...You guys have started charging almost a full price drink, just for a cup of ice. Now Sonic is charging 25 cents for each packet of ranch. I read on the computer that Sonic makes about $1,025,000 a year. That is ridiculous to let Sonic charge for ranch. You guys try to make it seem like you don't make enough money with the food that you sell. Your cheddar bites and monzerella sticks cost a fortune, but then you get charged for ranch. The food you sell is expensive enough, much less the drinks. You get plenty of business to not have to charge full price for a cup of ice and then start charging for the condiments that go with the food.
I order a coke with extra ice, I get charged full price for the coke, but then get charged extra for a little bit more ice. I have heard other people complain about your prices and now I am going to tell everyone about the new charges, the ice, ranch, barbecue, etc... I am going to get it going around on facebook and I am going to get people start boycotting your business. It is ridiculous to charge people for the condiments that go with the food.
What next? Are we going to start getting charged for ketchup, salt, pepper, napkins, bags, forks, spoons, lids and straws. It may cost the drive-ins a little for the condiments, but the customers should not have to pay for the condiments that they choose to be served with the food. The drive-in on NE 23rd in Harrah, Ok. has rude managers and employees. The managers name was Sarah Smith. Sonic makes the money off of the food they sell, why charge for the condiments.
People have to use their gas to come and eat at Sonic so it costs people more to come and eat at Sonic than it costs Sonic for an extra packet of Ranch. We have to spend the gas to come eat at Sonic, spend the money on the food, the drinks, the ice and now the ranch. It costs people more to come and eat at Sonic than it does cost you guys to give out an extra packet or two of ranch. I think that you should be able to tell them that they can't charge for the condiments that go with the food.
I had went to the one on NE 23rd in Harrah, complained to the manager, she got a bit rude. I tried to call back a second time from the same number and now it was just busy each time I tried to call from that number 5 or 6 times and it continued being busy, so I picked up my cell and called and it went right through. So, they had apparently blocked my number from calling.. This is getting ridiculous!!! I even called my mom when I got back home to let her know about the new charge and even she said that was ridiculous. She said..."Are you serious?"
I told the manager Sarah Smith that I was going to get the word out and start getting Sonic boycotted and she said "okay, if that is what you would like to do". Customers get charged for the food and should not get charged for the condiments that go with the meal they ordered. IT IS RIDICULOUS!!!! Half of the food that Sonic sells doesn't taste right without the condiments. Just like McDonalds...but they don't charge extra for their condiments. They are more interested in customer satisfaction than they are about the price of condiments that go with it. Like their packets of Sweet & Sour, etc.
All I can say is the price of food with the new charge for the condiments is ridiculous and then when you tell a manager that you are going to start spreading the word about the new prices and start getting the word out and the company boycotted, the last thing a manager should say is, "Okay if that is what you would like to do...that's okay". Like I said everyone that I have told so far has already said..."that's ridiculous" or "that is stupid". I suggest you do something about your prices because I am sure that I am not the only one that is unhappy about having to pay for condiments to go with my food.
We pay the price for the food. We should not have to pay for the things that go with our food. 3/4ths of Americans don't have money to spend like that. If I have anything to do with it, I will put it on the internet, in people's mail, buy and ad in the paper and on fliers at stores. Wal-Mart, K-mart, McDonalds, grocery stores, etc. To get the word out about how this company is getting higher prices and charging for the tiniest of things. I will have it all over Oklahoma and I will get a word or two out across the United States. I have families everywhere and they will help me with this. I'm curious to know...is the policy of charges for condiments a corporate policy or individual franchis owners decision? I would appreciate your response...m1white@cox.net
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| Brian sizemore | 10/3/11 |
| I went to sonic here in Ottawa,kansas and I order a number one with only chesse an only ketchup, with chedder bites for my side, an a vanilla dr.pepper and a number two with large fries and a nanilla dr.pepper. But they didnt have the cheeder bites or large fries on the recite. So I went back and the ower answer and I told,him that I didnt get my chedder bite or large fries and he told me they did not ring them up. So I had to pay full price for them. And I used to work for sonic and when I was working and we didnt get the order,right we made it rite without charging them for are mistake. So I wont go again. And the ower was rude too. |
| Rebecca Kanatzer | 9/24/11 |
| The sonic in Nicholasville on 100 Village Parkway is really shitty. The general manager John Hunke should not be a gm. He brought one of the employees Conrad Garland to work after they had been to applebees drinking. Not to metion he also was drinking inside the store. Then another employee Chase Hammond, always gives out free drinks to his underage girlfriends. Both of these employees are managers and theg should not be. I will never go back to that sonic again. I know alpt of things that go on in that store and I would not recommend going there to anyone. |
| angela | 9/22/11 |
| I love sonic but i am allergic to eggs and i am not alone when it comes to this allergy. when i had to rush out for work or church or whatever occasion it maybe, in the mornings if i did not have time to cook i would go and pick up some french toast sticks from sonic. I also have small children and anyone knows with small school age children getting them breakfast in the mornings is hard to do when half the time they are either watching tv or playing instead of getting themselves together on top of trying to get yourself and your husband off to work so no one is late, i usually stop by sonic and pick up some french toast sticks for them & myself, on the way to drop the kids off at school. My question is when will you all bring them back to for good . |
| Jason Cruze | 9/18/11 |
| The sonic on basswood store number 5105 in fort worth the carhops always give wrong amount of change and the manager there seemed to young and uninterested in my problem. This is theft! The carhop "tia" seemed rude and shorted me change. Never go there. |
| j.p | 9/20/11 |
| i used to work at the sonic in trinidad colorado. i was an assistant manager hostility and threats from another manager and her husband that threatened me at my residence after a managers meeting and sexual discrimination from the store manager due to the fact i was a man. i will never ever have anything to do with the company |
| Ann | 8/17/11 |
| The newest sonic in Muskogee Ok is horrible. Every time I've been to this sonic the fries are soggy and nasty. They also gave me a fried chicken sandwich with pieces of chicken fingers instead of a whole piece of chicken. It doesn't taste the same. It may not have been bad if the chicken fingers were at least fresh. The only thing that is good about sonic is the drinks. |
| Jason | 8/24/11 |
| Ordered a toaster sandwich with japs. Got some kind of grilled chicken sandwich. and prior ti that the girl on the radio cut me off 4 times while I was ordering. The chicken on thr sandwich is so rubbery I can't even eat it. When I called to speak with a manager I was told there wasn't one for the day. No wonder. Don't go to the sonic on hwy 10 in hurst. I know I won't. |
| Hungry in garland, texas | 8/24/11 |
| Sonic on castle in garland, tx. Isn't the place to get a burger. Bunch of teenagers playing around and they won't even take your order. Needless to say, waited and waited and no service and I was their only customer. The girl with the headset on was too busy on her cell phone. No burger tonight. Will try Whataburger next time. |
| ShaKinya | 8/27/11 |
| My husband and I was served at the Sonic in Desoto, Tx. Off Beltline and Cockrell Hill. We had to wait 30 minutes before our food finally came out. When it came it was cold. He sent it back and when they brought it back out it was still cold. I tried to speak with a manager, however she never tried to acknowledge me. This is not the first time I've received bad service from this location. They are always slow and mixing up orders. Last night was the final straw, especially since someone that is in a management postition never tried to accomodate me as a customer. |
| | 8/27/11 |
| Great service at the 190 and Garland. Rd.- Wow! fast service and friendly! Will visit again! |
| larry | 8/30/11 |
| why have the sonics in the daytona beach area closed? |
C. Huffman  | 9/1/11 |
I go to the Sonic in Jesup GA every day! The drinks are great! However, I will not be back because the manager (who resombles Kramer off of Seinfield) was completely rude to me today over their credit card machine. I simply swiped my card too soon and he preceded to talk to me like I was a child! Get a new manager for Jesup please!!!!!!
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| Darlene | 9/13/11 |
| I rated Sonic at 1, but that is not accurant. It should be -10! Sonic for some reason Sonic has gone down hill especially here in Houston, TX. Hiring uneducated adults that can't comprehend the notion of taking a order or even READ your order back to you. Can you,.. SONIC invest in customer associate with a bit of brain power and common sense to recoginzed you are in CUSTOMER SERVICE which means when a CUSTOMER request correct and decent SERVICE that is the CUSTOMER SERVICE one and only job. I don't need a freaking smile, because I do realize most people see work as just that... Work! But damn take a order down and read back and supply the order to the customer they asked and PAID for virbatim, and if you do make a mistake correct it! NOT THAT DIFFICULT! Ughhh! |
| jean | 8/25/11 |
| 58 hwy sonic ....chattanooga tn. Serves...sour old tea |
| IhateSONIC | 7/9/11 |
| Number now says disconnected. I will never return to sonic. Thanks for being another customer service let down. So very typical of fast food . Sonic use to stand out but now it is just a more expensive MC-E-Dees. Congrats to all the executives that have ran this company into the ground. Bet your salaries remain the same however! |
| Torie | 7/9/11 |
| In awe of that asnewr! Really cool! |
| Toni | 7/10/11 |
| Go to rector sonic took over 30 minutes to get our food then the onion rings were soggy and the milkshake not full very disappointed |
Marel  | 7/11/11 |
| It was dark when I woke. This is a ray of sunhisne. |
| Kevin | 8/4/11 |
| The Lewiston, Idaho store that is supposed to open on sunday for Facebook Fans only has been advertising to gather our info and then send us a postcard as an invite to this event. I have filled out my information 3 times now over the past week and a half and have yet to see a postcard for an invite to this event. This is a GREAT way to start a relationship with the members of a community by NOT sending out promised cards as invites to a "grand opening"! Thank You for gathering my information and not following through on your word. |
| Jennifer eblen | 7/29/11 |
| Saraland alabama sonic manager dean is horrible.he has his wife dixie as assistant n they have their little daughter always in there n she talks bad about the workers talks bad to the customers as it happened to me n I made my children hurry n eat because it was very uncomfortable there.i have a16 year old daughter who works there n shes been kept on the clock tll 1am when shes to be off at 11.she was told she dont get breaks or the employee discount.isnt no breaks illegal? I will be checking in this and reporting this sonic to dept of labor.terrible buisness n you never get what you order it's always wrong |
| | 8/2/11 |
| Why is the grilled chicken wrap off the menu? It's the only healthy option and I am disappointed that it's gone. My Sonic trips will decline. |
| chshan | 6/22/11 |
| When going to the sonic in newton conover the manager she was a short black lady was smoking a cigarette in drivethru eww then she rushes inside washes her hands to make drinks the carhop said her name was dynasty. |
| tamara | 6/26/11 |
| Your Sonic in Zachary, Louisiana is absolutely TERRIBLE!!! I went there this morning, tried to order 3 of your new sundae shakes that are being advertised ON THE MENU as a sundae that meets a shake that is sippable...well the order taker argued with me and told me I couldn't get it because its not a shake its a sundae. When I asked him to walk out side so I could show him the advertisement he would not come. I said forget about it then ordered my food with regular drinks. When he repeated the order back it was wrong!!!he was very rude and said hold on mam never to return!! Needless to say I left without my order and went to Burger King. I will NEVER return!!you people need to train your employees in the food you are selling. |
| amber | 6/26/11 |
| went to sonic the other day in wise va with my 78yr old grandmother, 4yr old daughter and two sisters, and im 6 months preg, got our food and on one of the cups was a huge booger hanging off the side, i went to the drive thru window and told the young boy workn and he told me to go to fu***** hell u fu***** bit***. the asst manager didnt even want to give my money back even after i gave the food and drinks back, and after i told him what happened he still didnt do anything. i will never go back again and i had my family with me that heard and seen the boy do that. he needs to be firred!!!! |
| ron | 6/26/11 |
| last aug 2010 i was at the sonic at hampden and tower in aurora colorado and ordered the no 1 hamburger fries and drink combo which was 4.99 at the time as posted on the order board. when this teenage girl brought the order she told me the total due was 6.44. i told her the tax on this order for this part of town is 8 percent which is 40 cents and i said since when has tax gone to 11 or 12 percent in this city she didnnt even know what i was talking about and took order back. five minutes later the manager came out and he said what do you expect me to do. ten minutes later he comes back with my order ice cold and and has a new receipt which says 4.99 and 000 for ax i told him that i am paying the 40 cents tax which is whats due and he said no thats all right. next moprning i called corporate office for sonic and told them about this and a month later they sent me a gift certificate for all this confusion. i am a business owner and woulod never cheat anyone when it comes to anything especially money in this economy. |
| Jim | 6/10/11 |
| The job listings only have store numbers with no addresses. How is a person supposed to know if the store is even located near them? |
| Lori in NY | 6/12/11 |
| Attention Headquarters where we leave we do not have a Sonic yet and there is talk of one coming but by these reveiws sounds like your compnay should take another look at the way thigs are being run. Food quality and especialy employee's and management. this gets around fast. if customers all over get treated wrong when they are spending hard earned money on fast food and with the econmy as bad as it is you are going to lose business real fast. All employee;s need to realize there are several people out of work and if you are not going to handle the job in a professional manner then move aside and let someone who knows how to handle things better. the customer is not always right but neither is the employee you must work as a team and keep customers happy so the keep coming back. I have been in retail to long and you take the good with the bad. never yell in front of customers or employees and the food should always be what is advertisd and alway fresh. Follow proper procedure. |
| Rose | 6/12/11 |
I ordered 4 skiable for my family it took them 35 min
What were they doing? They gave me attitude so I gave it back
They tried handing me the drinks so I threw them on the floor
How do I know they didn't mess with the drinks!!!!!!!! |
| luther campbell | 6/16/11 |
| maybe u losers should stop eating that crap |
| Very Dissapointed | 6/17/11 |
| i love there food dont get me wrong i would go to the wenatchee sonic in WA 2-4 times week i loved it, i was told there was a new general manager at first i though this was going to be interesting and notice they brough back the brown back special that they just took off about 3months ago i found it very weired that the price for it even droped from 7.99 to 5.99 i got a very rude girl i called the general manager left him my number but he never called back as weeks started passing by i notice i started seeing new employees with bad attitudes and stoped seeing they amazing employees i would see on a almost daily basis i have been very disapointed with this new team i have been trying other burger places that quick frendly serves |
| Mick | 6/17/11 |
| I arrived at the Sonic on Thousand Oaks in San Antonio. There were three cars there. I ordered a simple coke and a malt. I sat and watched as two cars arrived and ordered food. The food was delivered to both cars and they left. I waited three more minutes and then went elsewhere. I waited 20 minutes for drinks that never arrived. This is crap. No more Sonic. |
| Annie | 6/20/11 |
| I am a frequent customer at Sonics all over Houston. The food and service are generally FIVE stars! But there's a manager at the Sonic on Highway 3--Old Galveston Road at Clear Lake City Blvd. who shouldn't be allowed to deal with the public. He should be kept in the back, cooking or cleaning. I returned an order made incorrectly at the drive thru window and I was very polite about it. He was defensive, combative, and insulting. I wasn't upset when I pulled up to the window, but I certainly was when I left. Instead of being polite and simply handling the issue, he behaved like a jerk. Hopefully, in a few weeks, we can return to see if perhaps he has moved on and someone better, more professional, and competent has replaced him. That man is a horse's ass. I got his name and plan to write corporate headquarters because Sonic is great and shouldn't have someone like that running off customers. I can assure you we won't be eating at any Sonic for a while because the confrontational manner of that guy left a 'bad taste' in our mouths. Thanks for listening. |
| annoymous | 6/20/11 |
| I recently was fired... FROM SONIC...it wasn't just good it was sonic good! Throughout the last three months the assisstant manager has made my work there out of this world horible with her smart mouth her hands being thrown up at me told to move and when I was cleaning something she asked me to do something else and when I didn't do it right then she tried to intimidate me in front of other workers I don't understand what her problem was except another co worker I had problems with was her friend sound fair???? Right its not so I told the general manager (her mom) what was going on she said "who am I ? Ask her ?" I already did no results .well later 1 week maaayybbbeee.... I had a write up that said a customer said that I told her another employee commented on her sexual orrientation. The customer also her friend! I called the supervisor too but john didn't do anything but call us all childish! Then last week I come in late thinking I'm supposed to come in at 11 but I was supposed to come in at 10 she calls me to see where I'm at at 10:20 I said at home she says I'm supposed to be there so I hurry get there at10:40 with a write up ...ok I understand but last week when another carhop was late no write up??? And what makes my case better is that my friend melinda came in late as well...NO WRITE UP!!! I'm fired now ALL thaks to the store I called my home for seven years. Now I'm getting me a lawyer to let them know I'm not going to fall! GOOD BYE SONIC CONOVER NC LOVE EMPLOYEES NOT MANAGEMENT. ;-) |
| Michael mims | 6/7/11 |
| Store on Dorchester rd is probably the worst run business I have ever. Encountered in my 57 years in the charleston area. I even left my number twice for the GM to call me and never got a call back |
| hank jentho | 5/23/11 |
| The sonic store on O'Connor, in san antonio,tx needs a new manager and some crew as well,very very bad customer service,wont answer the phone for a long time,then just answers in a grumbled voice some name you. Ant understand,then ask for a manager. And they say noithing on hold for 13 minuiet,hang up and try again same thing. Thanks for taking the time to read this email! |
| Jamie | 5/21/11 |
| I went to the Godfrey, Illinois Sonic where I witnessed an employee smoking pot on the patio during business hours. I was shocked that the manager let it happened and to my surprise the manager let it happen because he then came out and was smoking it with the other male employee! |
| Terry | 5/11/11 |
| Your food is getting smaller and your prices are staying the same or going up.I think today is my last day I ever stop there again |
| cynthia rodriguez | 5/9/11 |
I visit Sonic all the time, today..... they took 20minutes to bring our drinks
And they did not care. We live in Victoria, Texas...... who do I complain to....there is no
Phone number, heads up everyone it is the location on johnstockbauer. |
| Was A Customer | 5/2/11 |
| Dont go to Sonic in Dublin Ga, they are all on drugs. Its a Drug hole and will be contacting the Local Police to let them know...ALL EMPLOYEES NEED TO BE TESTED ASAP!!! |
| Up 2 Something | 5/2/11 |
| I recently visited the Pauls Valley Oklahoma Sonic by the interstate. Pauls Valley has two locations. So early one morning I pulled in for a couple of drinks and handed the guy a $20.00, he was slow about getting the drinks and I was the only customer. That kind of drew my attention. Once he got the drinks he stared at the ticket for a few minutes longer than I thought a senior employee/manager should. He took my money, handed me the drinks, counted my change back and slammed the window. I was already on to him; he had short changed me by $10.00. I continued to sit at the window waiting for him to come see what I wanted. He kept giving ever so slight glances my way to see if I had left yet. When it became apparent to him I was not leaving he opened the window, and reached in the cash register almost simultaneously and handed me the $10.00. It was so blatant, the 12 year old I had with me made the statement that he had tried to rip us off. Get this....I mentioned the episode to a couple of the carhops that work there and they knew immediately what had happened. Come to find out the young carhops think he and his sister who works there are ripping them off. Every day the manager and his sister take the carhop's money to the backroom to count it. Only the manager and his sister count the money. The carhops are not allowed to be present. The two then tell the workers they are short and have to pay up. It is my understanding that the carhops and manager are supposed to count the money together. Can any carhops enlighten me on the correct procedure to count the daily cash? |
| Stephanie | 4/3/11 |
| I am a little surprised by all the rude comments, then again, as a former employee of two Sonics, one in Newport News, Va and the other in Madison Heights, Va I am also not surprised to hear about this. The workers are treated very poorly, the pay was horrible at one store, and somewhat better at the next, but at both stores, the overall treatment of the employees was horrible. The managers were rude, demeaned their workers, demanded they claim tips when they were servers, whether they made them or not, and there was often very little care of food preperation. My biggest complaint is that now, it is very difficult to find the numbers for corporate so I can get my W-2. Sadly Sonic is supposed to be a pleasant place to eat/work, and though I eat there on occasion, I am never surprised when my food or drink item is messed up. I've been surved some of the cheese sticks that were still cold, like they had been dipped in the fryer and then picked back up maybe 20 seconds later...that is unnacceptable. |
| RB | 4/1/11 |
Local small town Sonic usually gets my order wrong, overcharges, and then is unable to refund. The most common response is, "I am sorry, that is just way it comes out when I put in the the register. I can't do anything about it."
Really? Too complicated for you? Kids......Jeesh. I think I will stick to sit- down eateries. |
| Tracy Horvath | 3/22/11 |
| Pleeeeeeeeeeeeeeeeeeeeeeeease open a Sonic in the Beaver Falls, PA 15010 area!!!! The food is FANTASTIC! My family and I have eaten at the Myrtle Beach location and also the Craberry/ Wexford location and were completely satisfied!!! The problem is these are too far away from where we live just to run out to get diner. Chippewa would be a GREAT location!! Also there is a nearly vacant shopping center on Rt. 18 in Beaver Falls! Only a movie Theater on this property. It has a nice size parking lot as well. Just PERFECT for a Sonic!!!!There is another lot 1/2 mlie away near a few motels. Huge lot. Old skating rink. Tracy Ps. If you are coming to the area, there is a Holiday Inn less than a mile from this lot and I would be more than happy to help out! Noooo I'm not a realtor...just a BIG SONIC LOVER!!! lol Have a great day:) |
| disgruntled customer | 3/22/11 |
| Where is this nation going? The sonic restaurant looked liked it had not been cleaned in months. Well, they finally decided to clean it while I was waiting for my order. Some employee brings out a power washer and starts blasting the food preparation area like he was washing his car. Filth was flying everywhere and make a misty cloud that was settling on the food being prepared as well as the hands of the workers. Disgusting. Do they think they are working at the local dog pound or zoo? At least those folks remove the animals from the area being cleaned. I guess we now know what goes into the special sauce. Never again. Blame it on the management, blame it on laziness, but most of all blame it on a culture that has an entitlement attitude - you owe me a check, I'm pissed off that I have to work and so I am going to take my anger out on my employer and the customers. Don't like what you see? Just give me the check, leave me alone, and shut up - can't you see I'm on my cell phone? |
| Chris | 3/24/11 |
Be totally aware of getting hired. I went on an interview was offered the job as first assistant. $10.00 plus bonus. Did paper work. Was given a day to start. Was worried about volume of $150.000.00 a day. Went back to investagate and found out that was the most in a month. OK.
When I went to the interview the owner/operator told me that he fired the last first because he closed the Sonic early. OK.............
Then while I was there he totally berated his son and was horrible to him. I ask him how he would treat me if something went wrong. And he said that "Well, one must have thick skin, this is what these kids need. They respond to yelling like a parent. The sweet voice, can you get me the fries does not work.
I then got a call that his owner partner had hired a first and he did not know it two days before he hired me.
So he offered me an assistant. I was very confused as he babbled from $7.25 to $8.00 to $9.00.
I never had a good feeling about this organization. I called Lee for the start date of my employement. He told me that he wanted to get everyone together in a meeting the next day and to call him back if he did not call me at 6pm. I called and Jessica told me he was out of the building.
I just had that gut feeling, you know the one you get from that embicial cord to God that something was not right.
He called me at around 8 pm asking why I did not call. I told him I did and did not leave a message as he has a restaurant to run and when he would call me would possibly be a time that he was not busy.
He did call me and I told him I would not work there.
PLEASE PLEASE Watch working for them. The owner operators are all about the bottom line for their bonus. They want the best of the best, don't want to pay anything. I also saw in a short amount of time that it is a swinging door. If you give up a job to work for them they use that.
BEEEEEEEEEEEEEEEEEEEEE CAREFULLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL |
| Sharri | 3/24/11 |
| I have eaten at several Sonic locations and enjoyed the food and service I received. However, my many experiences with the Sonics in Bloomfield and Dexter, Missouri have seldom been enjoyable. No matter how small the order, there is a long wait, You soon learn to thoroughly check your order because they are frequently wrong, and this is after they repeat your order back to you. But the crowning incident was after your new beef hot dog promotion started. I LOVE CHICAGO STYLE HOT DOGS. The first order of the Chicago Style Hot Dog was great. The next time I ordered the same item. It was horrible. The hot dog was smaller, the hot dog was cold (not even room temperature), and the top of the hot dog was so saturated in mustard that it was disgusting. The next time I ordered, the sandwich appeared better, but the preparer forgot part of the items, mustard (they must have used all they had on the one I purchased a few days earlier) and peppers. I give up, no more food at Sonic. HOWEVER, your "Drink Menu" is fantastic, as are the Happy Hour prices. |
| Jessica Lopez | 3/15/11 |
| Can you please build a sonic in kailua-kona hawaii :] |
| Anonymous | 3/16/11 |
The Sonic franchise will fail. there may be good stores out there but overall they are failing miserably in how they treat their employees. Michelle Lunsford of Lawrenceburg, Ky is an example of an awful general manager. Anyone who speaks to me of sonic will hear of her ignorance and general unfairness toward her employees.
|
| Shiela N. | 3/6/11 |
Wow. I was online trying to find out when the Sonic in Kent, WA was going to be built because we've been to both the Puyallup and Bonney Lake one and they are FANTASTIC! I'm absolutely amazed at all these bad reviews!! We feel its a real treat when we're out in the area to stop because even though they have really long lines - it's been TOTALLY worth it! My husband and I believe Sonic to be one of the very best fast food/drive-in places around here! Thank you for all that you do and hopefully others will have the great experiences we've had there!! TRY THE ONES OUT IN WA WHEN YOU HAVE A CHANCE!
Thanks! |
| Sam Better | 2/27/11 |
| At the Sonic at 1201 S. Bowen Arlington, Texas 76013, the guy who takes the orders at night does like to play with peoples orders and if someone finally says something about it they mess up the food. What they just did to me ,sunday 2-27=2011 is they salted my super sonic cheesebuger heavily so I can't eat it. Five dollars wasted of my money for their laughs. And he screwed up other things because he thinks it's cool to treat paying customers like that. Why can't Sonic hire people that actually appreciate having a job instead of some stupid clown? |
| KHH | 2/24/11 |
| Just to let you know. The people working at sonic on highway 18 in wilkesboro north Carolina stay behind the building smoking pot and drinking the whole time. Fuck sonic and their stupid employees. Plus the food always taste like crap. It makes me so mad. Please do something about this before the law is called...by me!!!!!! |
| Sue | 2/13/11 |
| The Terre Haute sonic (BBWI-MHR)is not only rude to there employees but there customers too.I have a grandchild that has to clock out and work off the clock all the time to "save on labor" she is only 16 and is suppose to leave at 10pm according to the labor laws. The manager todd buckalew keeps her there till 11pm on school nights and tells her he will make this up on her paycheck later.He has also left her there by herself to open the store several times so he could go run "errands" I know this because she will call me and have me come and sit on the patio out of fear.These issues have been addressed to the owners (BBWI-MHR)by her mother about a month ago but they continue to happen so i thought i would let you know.I also have a problem with the way they fired the previous GM he was in the hospital when he was diagnosed with a colon disease and if that was not bad enough the owners (BBWI-MHR)called him while still in the hospital dealing with this and fired him.It seems to me any company with any kind of morals or ethics would have atleast waited until he was out of doctors care.I hope Sonic takes a good look in the mirror and makes some changes, if not change the slogan Americas Drive-In cause this is not how we treat each other in the USA. Maybe Chinas Drive-In would be better!! |
| Sandy | 2/15/11 |
| This woman that is the Manager at the sonic in Hutchinson Ks. on 4th street is a NASTY boss. She give free food to her family when they come in and if an employee calls in sick she is VERY rude to them. I know someone that has been there for almost a year and this girl has called in 2 times and that was an act of congress, but she is just a VERY rude woman to all of her employees. In my oppinion she is a worthless manager. |
| | 2/15/11 |
| Sonic in Lafayette, LA on the corner of Johnston and Broussard. Good luck with ever getting the dipping sauces that you request. I go through Sonic once every week due to convenience, but it is not convenient when 3 MONTHS in a row, I do not get the sauce I request or the caramel for apple dippers. I have been assured that the apple dippers come with the caramel dipping sauce, but after 3 months of having to ask for it, I am beginning to wonder. |
| gabriel | 1/29/11 |
| i had a terrrible experience waiting for oover 35 minutes to get my order messed up and then to not even recieve my order until i asked for a third time the waiter did fine and was apolegetic but the guy taking the oders was not seeming to pay attention and he kept asking for the order to be repeated. It might have been the microphone but the wait was not acceptable, i was being patient until the third time and every number for contact rings then says this number is out of order terrible experince all around first time but will be my last time. |
| chloe | 1/17/11 |
| The sonic in jasper alabama does not like to honor coupon. received a coupon from the sonic in jasper al for a free drink. went to redeem the coupon and was told they would not take the coupon because the code was wrong. I call the 800 number and that is the code i was given. So I told her I would call again while I was in the drive thru to get the correct code she wanted. while i was on the phone trying to get her the code number she wanted a lady gave me a drink. unfortunately she did not give me a diet coke that I ordered. She put a small amount of coke in and then filled it up with water. I hope that is all she put in my drink is water. Would not every recommend that sonic to anyone. You try to use a coupon and they will tamper with your food |
| Joe Hall-- | 1/23/11 |
My GM "Manager" at the Sonic Drive-In in Sanger, Texas Illegally, repetedly, as in every single day.. Makes His imployees clock out for "His Labor". With our employees not knowing how and with lack of knowledge about our rules/laws etc. and how to find these laws with a "Manager" who consistantly underminds, slacks off and gets consistant 30's and below par Audits of EVERY kind when audited.. Jimi ____ Does not know how to train the "carhopps" at his store.. Which has led to many quits from all the origional staff who worked there before his management. I'm a carhop from previous management and liked how it was ran.. It was a business and was ran like so, now all the responsibilities are placed on the individuals alone, which leads and is currently leading to anger and frustration between every worker. People are now "scan hogs" without order or directions. Other "carhops" I work with feel cleaning and stocking and MANDITORY chores and mantinence "Are taking away from the money they should earn." So the people who are Veterans like myself, who do their work and now have to give 110% to be somewhat proud of where we work! I'm sure our "GM Manager" is frauding our tax system, cheating about his "Charity Work", FORCING many of his Sonic Employees, GREAT WORKERS, to clock out for "His Labor", Employing sub-par "Managers" below him who cannot assign a band to the carhops which leads to the employees losing hundreds of dollars due to their irresponsible childish mistakes. In fact this happened to me today! $140.00 short!!! All for a button that is plain and OBVIOUS!! When you assign a wristband to a carhop you are supposed to make sure it is cleared and free to use. Our carhops, under the direction of our "GM Manager" do not corretly do temperatures for which "It takes up time" or takes away from their Money! PLEASE LOOKINTO THIS REQUEST! PLEASE JUST LOOK INTO ANYTHING ABOUT THIS SONIC! BATHROOMS ARE DEATHTRAPS BECAUSE OF THIS MAN! PLANTS AND SHRUBBERY ARE DEAD AND UGLY BECAUSE OF THIS MAN! OUR ICE PRODUCING MACHINE (ALONG WITH THE ICE-CREAM HOPPER ARE COVERED AND SPOTTED WITH MOLD! BECAUSE OF THIS MANAGER! WE JUST HIRED A NEW MANAGER AND I REQUEST SHE BE HIRED ON AS THE NEW GM! ANYTHING IS AND CAN BE BETTER THAN OUR CURRENT! Please help!
Sincerely, Joe Hall, Local Sonic Carhop looking for just a little HELP here! |
| candace | 1/26/11 |
| i went to the sonic in clarksville tn and i found a piece of long thick jet black hair in my burrito how disgusting is this.i filed a complaint and it seems odd to me that it wont let you submit pics of any kind even on here. hmmm.. |
| Michelle | 1/7/11 |
| Got the order wrong the first time so we let them know and when they brought the order out the second time...guess what...it was still wrong! Do they not listen? |
| mary | 12/30/10 |
| I just went to sonic in lindale texas (main st). Horrible service!!! Horrible food & tea!!! I will never go back to that sonic! HORRIBLE!!!!! |
| Debbie | 12/23/10 |
| The last 2 times that I have purchased food at the Enterprise Alabama Sonic the burgers have been extremely pink inside. We do not eat in our car so we get our food to go. It is very frustrating to get this home and not be able to eat it. I am not going to waste my money at this Sonic any longer. |
| Lisa | 12/4/10 |
| I have contacted Sonic on 3 occasions regarding my complaint, even sending a letter to the company President. I have received 1 terse phone message from a store manager saying he'd call me back the next day since he didn't know what I wanted. That was 2 weeks ago, I guess he's not calling. Thanks Sonic, I used to love your restaurants, but, your lack of care or interest in problem resolution has driven me and many of my co-workers away. |
| Eddie | 12/13/10 |
The wife and I eat at Sonic at least once a week. Or at least did!!
Where did MERRY CHRISTMAS go.
Did you guys forget, you are an american icon.
Guess Red Ribin is next. |
| Over run by kids, and bad service. | 12/2/10 |
| Bad experience at the Sonic in Franklin Tennessee on Hwy 96. This particular Sonic is the local hang out for the high school kids. Dont get me wrong that is quite alright if you are a paying customer, but if you order one drink and stay parked for 2 hours that becomes an issue. The last time I was there I was amazed to find a parking spot. Me and my wife were waiting for our meal next to a truck load of high school kids. We noticed them getting excited about something and could not figure out what they were up to. They were observing a female employee who was sweaping the parking lot, and heading in their direction. When she approached the truck to clean up the mess of straw wrappers they left on the ground one of the boys stuck his finger in his throat and made himself throw up right there in the parking lot next to our car. A little under a minute later our order was brought out. Having completely lost my appitite I asked the server if she would mind getting me a manager who could give me a refund. The manager came out and I explained what had happened. He did not seem that this was a big issue, and told me there was not much he could do. I was informed that they were paying customers too. He gave me the refund and treated me like I was bothering him. Thank god there is now a 5 guys burgers and fries just up the road. Now we enjoy real burgers in the company of adults and not immature children. |
| Debbi | 11/15/10 |
| It's a sad situation that employees at Sonic are rude..one reason being possibly..management doesn't give them breaks..unless there minors..they can't have anything to eat or drink..As of today they can't use the restrooms either..Guess I would be cracky also..Doesn't seem like a friendly,family oriented establishment now does it?..It's a Indiana law also,so I guess employees need to find another place that appreciates them..right?..Go Sonic!! You rule..NOT!..may want to rethink your policies.. that's why your losing customers..And yes I will post this all over the internet as it is a fact!! |
| david | 11/5/10 |
| was told recently by the ownwer that this was my last free drink from the survey they provided and i filled out. This is in Royal Oak, MI. I do my fair share of purchases and everytime I got a survey and filled it out. they was upset and told me they would not honor them. I have 90% wrong orders from this place so this day I asked to repeat the order - it was wrong as usual, so i gave the order again and repeated it back wrong still. i asked for a manager and then he told me not to come back ever and called police saying i might be armed. i stood there until the police came and told em my side of the issue. so the long of it is NEVER in my life will i go to this store and am filing a complaint with corporate against this store owner. and in the customer service business saying goes - that 1 person tells 10 and they tell 10 and so on so I hope they like no business from me or family or friends ever. |
| bridgette hudson | 10/31/10 |
| oct 31, 2010 at 2pm I was poisoned at the sonic drive inn of pensacola on 1115 n. Navy blvd. Their phone number is 453-3911. I ordered tots and burger. The tots smelled odd but I contributed that to frying oil and finished them. Two bites out of the sloppily made burger and I nearly crashed my car on my way back to my base from puking my guts out! Gasoline smell was emanating from the burger. I'm keepin the remainder for my lawsuit. |
| Jim Rich | 11/1/10 |
| My niece works at the sonic in Denton and they treat their employees poorly. She is a gorgeous girl who has many regular customers but her general manger has told her she must wear more makeup or she will be sent home. He posted a note saying he didn't hire white trash employees and anyone without makeup will be sent home or fired. Some employees also smoke marijuana while on the clock and then are responsible for customer orders and money. Complaints have been made to corporate but nothing has been done. |
| Michele love | 10/20/10 |
| I had a rude employee and when I talked to the day manager Rebecca told me it's not protocol togive napkins or mints with my drink. At every other Sonic in bossier city they do and then I found out from another manager it is protocol . The car hop name was Tim and Rebecca was rude and said well no one else has ever complained about Tim so it must be me! Well I just hope I am either ones nurse and let's see how they like Rude behavior. |
| Kelly Wondera | 10/19/10 |
| I want someone to tell me if SONIC IN CELINA OHIO is actually going to stay open this winter.As we all know,there is no in house seating,and OHIO gets pretty COLD in winter.The kids that work at SONIC IN CELINA OHIO have all been told that it will be OPEN ALL YEAR.I can hardly wait to see the carhops roller skating in the snow up to their ponytails.lol Now if you KNOW will you please post it here?We don't need a bunch more kids out here in the dead of winter job hunting because SONIC LIED!! AGAIN!! |
| sharon | 10/17/10 |
| You sponsor the Cheyenne Rodeo and the animal abuse that occurs there. I will not be eating at Sonic again and I hope lots of others watch the videos online and do it with the disgust I have for your corporation. Lots of customers might then might be gone!!!!! |
| danielle | 10/5/10 |
| dont stop at sonic in bastrop,la it really really sucks. i jus left there an got two burgers a corn dog an 2 fries , they didnt give me my fries had to drive bac up there an seen where they had charged me for 4 fries that i didnt order nor get..when i asked to speak to a manager the employee was nice but the manager was very very rude an wouldnt give me the number to they main branch or her name ...better be glad i didnt cuss her out, with her rude self ,wasnt my fought they screwed up , not like it was a long order or anything.... they never get anything right ever. i jus got sum coupons and they screwed it up also no tomatoes means no tomatoes...hello dummie |
| | 10/4/10 |
STOPPED BUILDING A SONIC HERE IN LAPEER MICHIGAN. PLEASE FIND SOMEONE TO FINISH IT AND RUN IT. NO SONIC AROUND FOR MILES AND MILES. WOULD BE GOOD FOR THIS TOWN AND MORE JOBS IN A TIME WHEN MORE JOBS ARE NEEDED
SOME PEOPLE SAY ILLNESS WITH THE FAMILY OR THEY JUST DECIDED NOT TO FINISH IT. SOMEONE OUT THERE WILL BE WILLING TO RUN A GREAT BUSINESS HERE, I AM SURE. |
| Deta Bennett | 4/21/10 |
Seems like everytime I go to Sonic for food something ends up wrong. Either they don't get the order right or they serve tomatos that have mold on them.
The only reason I will return is for drinks! |
| a. williams | 9/9/10 |
| This is the second time that I've been there and my order has been wrong and I live 25 miles from the place... then i call up to the sonic in LANCASTER, SC... repeatedly mind you... and no answer at 2 in the afternoon? But what makes it worse is I looked up the number for headquarters and called... NO ANSWER, whats the problem? I will no longer be eating from this or any other sonic for that matter. GET BETTER EMPLOYEES |
| Billy Martin | 9/15/10 |
You have a problem with the Lonview, Texas store on Eastmasn Road. The owner has not responded to my complaint on the 800 line for this. Let us just stop the 800 number since the owner does not appear to care to call the customer back. 2 cars pull up to the pick up window without stopping at the order PA. They served them and made me have to wait. They are not to do this according to the rule.I own Sonic stock for my granddaughter"s college later. At this rate I will have to sell the stock and only because Sonic did not care enough to do it right.
Billy Martin |
| S Felsman | 9/14/10 |
| I placed my order this morning in the drive up, when I pulled up to the window I saw a guy that looked like he just rolled out of bed,, rumbled gray t-shirt and and gray jersey shorts,, his hair was sticking up all over and he looked like he just crawled out of bed or came off a bad drunk,, I asked the window person who took my money if that was the cook, she stated no it was her assistant manager, when I asked his name she lowered her voice and I think she said "bear". If that was his name he needs to go back into hibernation... I refused my order because I wasn't sure what his funtion was and didn't want to risk something gross showing up in my food,,, this location is in Denver off of Chambers and near 40th ave.. my suggestion is don't go,,, they don't seem to worried about how clean they are or what sheds off of their bodies,,, ick!!!!!!!! this will be my last visit to Sonic. |
| Bill | 9/2/10 |
I was just at the Sonic on Davis Blvd in North Richland Hills, Texas. Generally, the food is fine. But, the service is always amazingly bad. People on the speaker slur their words (intentionally I think) and normally screw the order up. The real complaint is that no matter what the marketing on television says is the current deal the folks at this Sonic always immediately say the deal is not at their location. It is a deceptive practice and shows a major lack of integrity on the people who run the business. I guess that's business in America today. Deceive the customer and not even have the decency to be ashamed.
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| Cheryl Miele | 6/13/10 |
| I am very upset. I purchased a gift card for a tacher assistant of mine on the last day of school. When he went to use it it was empty. Contacted store said they would give another. The next day I called the employee was quite rude said there was no one to talk to. I asked for a manager and she just laid the phone down . (Hirty minutes later still off hook. (Hey took 15 dollars and gave me an empty card. That is theft!! (As small an amount it is still theft) |
| Cheryl Miele | 6/13/10 |
| Store in Tulsa Oklahoma has terrible customer service. Employees are often rude and I have spent my lunch breaks on several occasions sitting waiting for order 20 min. It is located at 1627 N Peoria. They took 15 dollars and gave me an empty gift card. It is becoming a hassle to get card loade!!!! |
| Swineybe@yahoo.com | 6/17/10 |
I'm at your sonic on hwy 408; Baton Rouge, La, between I-110 and Plank Rd. One of your roller skating waiters has his pants down below his buttocks with his T-shirt covering his buttocks.
This not a civil rights issue as many claim although it is a signal that prisoners use to advertise their availability. This is both a Safety (roller skating requires free mobility) and a health issue (serving food). I would not have accepted my order if he had been the person delivering it.
I now wonder what the cook is wearing and what exactly are your corporate standards regarding safety and health hygiene practices. I think it will be awhile till I can stomach the idea of eating at a Sonic Restaurant again.
Please cleanup your act!!! |
| RS Kendrick | 8/27/10 |
| I visited the Sonic in Oakwood Georgia on several occasions and the slushies are terrible, the first time I thought they were having a bad day, but since then I ordered a slush which always has a bad taste and smell like sewage. What in the world is going on Oakwood Georgia Sonic? I have gone to other Sonics to order the same item and only the Sonic in Oakwood has this problem. When I try to tell the person who waited on me about the problem they just look at me like I am crazy. OMG! Are these people so out of touch with their product and just don't realize what is going on? I've had it with the Oakwoow Georgia Sonic! They will never have my business again. |
| S Ann | 8/30/10 |
| I called to ask if the meat they use is hormone-free, and I was told (rudely) that Sonic does not take suggestions from customers. Oh really? Well, every other restaurant does, so I'll take my business there. A burger is a burger is a burger. Sonic ain't that special. |
| J. Beavers | 8/19/10 |
dear sonic HQ.
I was the previous G.M. at sonic Drive-in Lexington OK, Sonic states in the employee handbook that it buisness is a fun, friendly, family oriented enviorment that encourages these values and goals. The drive-in expects empolyees to follow standards of conduct that premote our mission statement and core values. Standards of conduct are as stated in the empolyee hand book 1.if it isnt good for buisness 2.if it isnt good for the empolyees 3.if it isnt good for the guest 4.if its illegal or IMMORAL it could cost you your job with that being said i was dis-charged for not working the requireed managers schedule witch was 7 days a week. Mid Feburary 2010 my Grand Mother passed away i went to her funral and it was very tough on me and my childern i missed 2 full days and 1 half day due to the funeral and was terminated, by the franchise owner where are your morals Sonic? |
| chrissy stumbo | 8/4/10 |
| The new commercials are terrible...bring back the guys in the car and the couple that banter!!!!!!!!!! |
| Amanda Weathery | 8/12/10 |
| I stopped at the liberal kansas store and everythung was amazing!! THe manager was working the drive thru and he used his marketing skills to the best, he had me ordering a combo and a large drink which I didnt intend on buying. He was so nice at the window and turned my bad day into a good one!! A+ to that manager I wish there were more like him and food was great!!!!! |
| David | 8/12/10 |
| If your commercials show people roller skating, then how come lynchburg, forest, and bedford, VA. sonic's never have anyone on rollerskating. why even have a sonic if the restaurant isn't living up to its name and idea. |
| Erin Bustamante | 7/26/10 |
I stop at sonic because i usually have a great experience. i was on my way through a town that i did not of and it was the worse food and sevice ive every had. The person working the window was very rude when i told her that needed and additional sandwich she rolled her eyes an sighed and walk a way. I didnt get a recipte and i wasnt given a straw for my drinks and the was told to pull forward. when i got my food it was burned and the fries and chicken were hot, but it tasted as if they hadnt changed there oil in the frier for along time. it was gross!!! im not sure if il ever go back to one of your restruants.. it seems if yall are slack on managing your indavidual restraunts.
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| Kelly Wondera | 6/29/10 |
| The food at Celina Ohio Sonic is good.The management is absolutely the WORST!Her name is Cindy.The kids that work there call her cindy the communist! She screams and rants at the workers.She had one carhop crying the other day.She says if they complain and she gets chewed out,they will REALLY get chewed!! Can you believe it?She gives demerits for whatever.If one kid gets a demerit they ALL DO!She cuts hours,never has the schedules made out on time.Has mandatory crew meetings OUTSIDE! Then uses that time to chew out,wave her arms around,do the head bobble routine!All within hearing and eye range of customers!The night before last we went there and placed an order.Guess what?It was 8:30 P.M. and they were out of so much food they were pushing tator tots! The assistant manager said Cindy had forgotten to order more.He was seriously considering closing up for the night.Would you work under these conditions?I think not! But these kids deserve a LOT better than her!She needs to open her own concentration camp somewhere else.One more issue.Who can live on 9 hours a week?These kids are given less and less until they can't afford to even go to work.They don't get paid for the meetings either.If they don't go they get fired.Remember,CELINA OHIO SONIC MANAGEMENT SUCKS!! |
| G. Lanter | 7/7/10 |
| Hey! Where are the cherries in our Cherry Limeade??? We just left the Sonic in Charleston South Carolina on Shelby Ray Court. That's half the fun of ordering this drink, the surprise of cherries!! Yeah, you try to explain why they are not there to a child....it's not fun!! |
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