4 Limited Pkwy. East Reynoldsburg, OH 43068
(614)577-7000
Reviews For Victoria Secret Corporate Office
Annette  | 1/28/12 |
| I really, really, really wish you would bring back the original Victoria perfume. It was my all time favorite fragrance and I miss it. When can I expect to see if become available once again? Soon, I hope! | |
Tracey  | 1/17/12 |
| Just thought I'd hip everyone to a new article on Victoria's Secret and how they use child labor. The full article is in www.Bloombergmarkets.com. Check out the article and see if you will continue to purchase VS items: http://www.bloomberg.com/news/2011-12-15/victoria-s-secret-revealed-in-child-picking-burkina-faso-cotton.html | |
| | 1/18/12 |
| Hi, I just got a letter in the mail that my VIP card was closed due to fraudulant activity. I have been a loyal customer over 10 years. The customer service department screwed up, closed my account, and my points are no longer available. They told me I would have to reapply for a card without the points. What a terrible policy. I understand the need for concern of fraud, but check with the customer first. Don't just start closing down accounts. | |
| MaiLinda | 1/5/12 |
| To VS corporate office: I am 44 years old and will be 45 in six months. My husband convinced me (wrestled me actually at the store) this past Thx. Giving (2011) to try on a pair of VS yoga pants - in small. Now I am not skinny, though I work out 5 days a week for an hour or so a day. My weight is 5'2 and 150 lbs. (Sounds heavier than I look because I exercise and I am - God bless Him - extremely well proportioned with unusually long legs for someone my size. My exercise also keeps the flab off my arms, legs, etc.) Anyways, I have NEVER worn VS before and I have always LOVED the look of the "pink" line. But I never thought of trying anything on for two reasons: (1) The items look sooo tiny - no way I could fit myself into them. (2) Cost - cost - cost. Well, long story long, I tried on the VS Yoga pants in small...and it didn't work - though I COULD get into them and I didn't bust the seams. So I went a size up - to a medium. Well....that was the beginning of my romance with VS Pink. Not only did my @ss look KICK @SS in the medium Yoga pants (I have a small butt - I'm half Asian and did not inherit the Black bootie) but my butt also rocks in your sleep wear, your sweat pants (ALL OF THEM) and I'm a small to medium in your clothes. Only complaint, your tops need to be wider (for adult women who LOVE your product - though I can fit into a large.) Four WEEKS later I now own $800 worth of VS PINK merchandise (including the water bottle!!!!) You have made me feel sexy without being slutty. And that is something I have to thank you for. And again - I'm nearly 45 years old and I can tell you, I'll put my @ss in VS clothes against any 20 year old. I should add - for those who think VS Pink is for "kiddies" - there is something about "older" women wearing clothes that we can pull of that younger kids just can't. We pull off maturity, grace and experience - not just sex. That is sexy! Thank you VS!!! | |
| Mary | 1/3/12 |
| Poor customer service-when shopping on a recent holiday weekend I stood in line with 10 other people for almost 30 minutes. There were over 5-6 sales associates walking around assisting customers, but only 1 person checking people out!!!! Come on, the manager did come up front to assist the only checker with a return issue, but made no attempt to hop on a register to help speed things up for the rest of us. I will not shop there any more. | |
| Haley | 12/24/11 |
| I work at Victoria's Secret. My managers pride themselves in readying us for our customers during the Holiday season. I have had one hundred thousand people come through my store and destroy my panty tables. Typically, when a sales lady comes to you and asks if there's anything you need help finding, you either say yes or no. Do not ignore us. It's rude. Chances are, we just spend the last hour fixing that panty table you're messing up. Ever stop to think that we're there till 2 am fixing every last panty for you destructive people to come in and ruin? I understand that you want to see all the colors, and that's PERFECTLY acceptable. BUT- picking through the panties like you are tossing a salad is unnecessary. 90% of the ladies that enter our store are old enough to understand that retailers spend countless hours fixing things that people have no intent on buying but feel it necessary to pick up and put back down. When a Bra lady offers you a fitting? Take it. We don't want you taking back 3 of each color bra in different sizes because you refuse to let us find your size. WE HAVE TO PUT THOSE BRAS BACK UP! You have absolutely no clue how time consuming you make our jobs. SO! When a sales associate is rude to you, ask yourself, "Have I messed up anything that looked decent since I've been in the store?". Oh, and if you're digging through something, and a sales associate KEEPS asking if you want help, she's thinking to herself, "Would you please stop!? It takes me hours to fix those!" So please, for my sake and the hundreds of other bra and panty specialists... think before you dig. look before you touch. accept the help that is offered. and most importantly, be considerate and cordial if they are to you as well. If you're greeted, say hello back. Chances are they've been ignored a hundred times that day. It's hurtful! On the other hand though, I love my job there. My manager just sucks hard. | |
| THIS IS FOR ANONYMOUS WHO COMMENTED 12-02-11 | 12/18/11 |
| YOU ARE SERIOUSLY A DUMB ASS! MANY OLDER WOMEN ARE VERY ATTRACTIVE AND ABLE TO WEAR VS. I'VE SEEN MANY WOMEN WHO ARE "OLDER" THAT BLOW 20 SOMETHINGS OUT OF THE WATER! J-LO IS SMOKING HOT AND SHE'S LIKE 42. WHO ARE YOU TO TELL ANYONE WHERE TO SHOP OR WHAT TO WEAR? AS FOR YOUR COMMENT ABOUT SPELLING AND GRAMMAR YOU HAVE NERVE! REREAD YOUR SECOND TO LAST SENTENCE GENUS. I'LL SAVE YOU THE TROUBLE OF FINDING IT. IT GOES, "and lastly, most of you need to learn how to write correctly before saying these nonsense, let along shop there." I'M THINKING YOU MEANT TO SAY "Lastly, most of you need to learn how to write correctly before typing this nonsense. Let alone shop there." YOU SHOULD NEVER START A SENTENCE WITH AND FIRST OF ALL. SECONDLY YOU DON'T KNOW WHERE TO PLACE YOUR COMMA'S. THIRDLY MANY OF YOUR SENTENCES ARE RUN ON SENTENCES. ALSO, YOU DON'T MAKE SENSE. WHAT DOES KNOWING HOW TO WRITE HAVE ANYTHING TO DO WITH PEOPLE SHOPPING AT VS? LASTLY, THESE AREN'T THE ONLY THINGS WRONG WITH YOUR ENTRY. MAYBE NEXT TIME HAVE YOUR SHIT CORRECT BEFORE TALKING ABOUT OTHERS!!! | |
lisa wilson  | 12/16/11 |
| I am a 40D, and though I am thick by no means am I fat and I would like to say that it's a rip off that bra companies do NOT make a PUSH-UP bra in a 40D! They come in a 38D....can't be because the ladies are already big enough so what message is this sending?! Would love to find a store that sells a push-up for a 40D, would think VS would have this covered. Very disappointed. | |
Jessica  | 12/12/11 |
| Hi, lady's so i went to Victoria Secret this weekend to use my Victoria Rewards card. i was so happy getting stuff there..(Now first let me point out i LOVE this store i got so many cute things that's my store) but then i went to go pay, NOW supposedly NOT EVEN VICTORIA SECRET KNOWS HOW MUCH MONEY THE REWARDS CARD has... at least that's what the back of the card said. well i was going to use two coupons i had and the lady told me i couldn't use both. so she said "Do you want to do $10 and $10?" and i stayed thinking. and said "what do you mean $10 and $10?. I DIDN'T EVEN GIVE HER THE REWARDS CARD YET TO SCAN AND SHE ALREADY KNEW IT HAD TEN DOLLARS IN IT!!. she couldn't even answer me. now tell me how is that?. also i was being very nice to this lady.(i was happy Hello my husband took me shopping!.) she was so rude cutting me off answering me rudely she didn't even wrap my things like they always do. she put my bras ans such in a small little bag. i couldn't believe it. i have never been treated so poorly there. even my husband noticed how dumb and rude she was. :{. i left very UNHAPPY!. FAKE PEOPLE AND FAKE ADVERTIZEMENT!!! | |
| Hard working associate | 12/8/11 |
| I am a worker at Victoria Secret and in our store we pride ourselves on having great custmor service. Most of the custmors that walk into our store are the ones with either the disgusting attitudes and we are just trying to help YOU out. We have to deal with your rudeness and try to keep the smile on our faces. Yes, maybe sometimes we can have a bad day, but it comes down to how you react with us. Secondly, If you do not like the writing on our brand clothes or think we have models looking trashy on our pictures, pleaseeee dont look at it. It's underwear what do you think its going to cover the whole body? or be above your clothes? Key word *under*... I would have a comment for everyone who has a smart remark about our store but I dont feel like writing to people who already feel as if our company is tainted, Which i find insulting. To let everyone know VICTORIA SECRET is to make women feel comfortable with themselves, their body's, and actually feel sexy! I love this store and feel that if you have had a bad experiance with V.S. tell them about it. * Not in a rude way! Two wrongs do NOT make a right. thank you.. :) | |
| Susan | 12/2/11 |
| This company truly SUCKS! Their secret reward cards are a bunch of bull****! I literally, between myself and roommates had 30 of them and they were all $10! They claimed to have more $100s and $500s than ever. Last year, I actually got $100 and my sister did as well. I spend, embarrassingly over $5000 per yr to that store....NO MORE. Cutting up card now! | |
| anonymous | 12/2/11 |
| honestly, you're all ridiculous. I have read all these comments and the main reason why you all say you won't shop at vs anymore is because of bad service. that's completely ignorant of you. there are thousands of vs stores all over this country and if you don't like the service of one, stop going there, don't penalize the company for one store location. another thing, some of you are like old ladies. what in the world makes you think that you should be shopping there anyways? vs is designed for teens and young adults, not old people. honestly, you surely look ridiculous in sexy lingerie when you're sagging everywhere. you all need to relax. if you think the stuff is expensive, shop at marshalls. vs surely doesn't need you. pink is their brand, it's their logo, so no, they can't change it up just cuz you got tired of it. it's like asking santa clause to get a new outfit. completely ridiculous. and not all the stuff there says I love pink on them, only in the PINK section, hence the name. and lastly, most of you need to learn how to write correctly before saying these nonsense, let along shop there. proper grammar isn't hard, learn some. | |
| Davene Grant | 9/29/11 |
| As I was perusing the recent catalogue I received from Victoria’s Secret I was so disappointed to see a young girl wearing underpants with the words, “Your boyfriend say hi” written on the back of them. I felt disgusted and promptly through the catalogue in the trash. That is where all the future catalogues will go. I have spent a lot of money over many, many years with your company, including a $30 refund for shoes I returned and never got, and have not been totally comfortable with the progressively suggestive, exploitive pictures and advertising but now I am done. Now for your company to actually encourage young women to cheat with someone else’s boyfriend literally makes me sick to my stomach. It’s abhorrent to encourage such despicable behavior and I certainly hope it’s not my daughter’s boyfriend or your daughter’s boyfriend, for that matter, that some Victoria Secret buying tramp is trying to entice. Truly sickening. You should all be ashamed of yourselves. You have lost a good customer forever. I will never, shop in or with Victoria’s Secret again and I will encourage everyone I know, including a network of over 10,000 people to not shop with your company on principle. | |
| jennifer | 9/27/11 |
| I had called the Victoria Secret Pink store in the west farms mall in Connecticut and they were going to send a sweater to the waterbury mall for me. They took down all my info and I spoke to them 2 days in a row to make sure everything was fine, and was assured that it was being sent. I call 5 days later to check on the status because I never heard anything from eaither store and they told me they had no information on it. They basically took my info and put it in the trast then sold the sweater to some one else. HIGHLY DISSAPOINTED IN THIS BRAND- WAS A LOYAL CUSTOMER, BUT WILL NO LONGER BE. | |
| Alina | 9/18/11 |
| I work for victoria's Secret and i don't understand why people here act like everything's horrible. i try to give all of my customers that walk through that door the BEST EXPERIENCE ever. | |
| Carol | 9/20/11 |
| on 9/06/2011 i was having a txt conversation with a Jameela Farmer.Upon many of nasty things she was saying to me i asked her were they having any sells at victoria secrets>she stated hell yeah nothing for your fat ass.Jameela Farmer is a supervisor at VS in the burl.center mall nj.I have since called corporate and made a formal complaint and also contacted my lawyer and filed suit.Whoever this lady is VS need to re-evaluate her and do a criminal back ground on her.VS is definatelty one of my favorite stores due to this i dont shop there anymore | |
| Doris Sturgis | 8/18/11 |
| I havae had a credit card with victoria secret since 10 years or more in 2007 my credit begin to drop I had idenity theft lost one job and a childcare center just here recently i have been late paying once because the amount went from twenty dollars to twenty five dollars another because I was in the hospital centinela in california to years ago and i am still undergoing test, did victoria look at the previous ten to twelve years to see how i maintained my account when the economiy went downhill know they most certainaly did not in stead they just took my. card away i am 58 years old all the enjoyment i get now is going to the mall looking, eating, and on most of my cards now i have a lower credit limit but the pleasure for me is just to know if i want lotion and dont have the cash i can get some, now they tell me that i will have to start over again that hurts me to my heart knowing with the low credit score i will never be able to get another, i hope and pray someone even reads this please some one help me to keep some kind of credit with vickie my name for the store address 11166 ruthelen ave. los angeles, ca | |
| | 8/22/11 |
| my son was injured inside victoria secret 8-19. the office in fay nc was very unprepared for any type of accident to occur in their facility. one of the employees told me they could not call 911 from there store. they had no towels or first aid kit on hand. my son was transported by ambulance and there was not one apology from any one who worked in the store. the store has serious safety issues. i will be contacting a atty | |
| Victoria | 8/30/11 |
| FUCK VICTORIA SECRET.Stupid Bitches @ Catolog Customer Service think they can handle you any kind of way.Bad customer service.They act so entitled like they own the company.Wage slaves | |
| Michelle Walker | 9/7/11 |
| Please bring back good day sunshine and the rest of them. I love it so Much and would like to see it come back. Thank you. :) | |
| Paulette | 7/9/11 |
| Wish I could give less than a minus star! I received a $10 VS gift card from the company and went to the VS in the Orange Park Mall in Orange Park Florida. Knowing already that there is not a single 40D bra in the store, I went to the Panties table. Being a realistic person I was going to purchase the VS size Large so there would be no "pantie lines". I am not a big butt person but I am realistic. On the table of hundreds of panties, there was not a single size L. When I inquired where they were the salesperson told me that they do not put them on the table( per Corporate orders) and that their size M is the "standard size". If I wanted to look at the Large panties I would have to get down on my hands and knees or squat down and open the bottom drawers of the counter. For the next few mins. this is what I did to find the Large panties that I liked. When I checked out I mentioned this situation to the young lady at the register and she said that they only put out the size Medium and that the Small and Large sizes are in the draws. I don't know about other persons but I recognize BS when I hear it. On the way out of the store, I found a lot of size Smalls on the Panties table. I also spoke to the saleperson at the front of the store and asked her why VS does not seem to carry a larger size bra than 38D and she said one could always buy that size bra and she would be glad to sell me a bra extender; I am assuming that to get that I would have to crawl up under a counter! For those of you who read this and think I am an overweight sourpuss, I am not. I have a large bust,don't like pantie lines,wear a size 10 and the bottom draw shopping was killing my 66 year old back! | |
| Patricia | 7/12/11 |
| You changed Vanilla Lace by adding nasty musk sent to it. WHY? Not everyone wants their fragrance to be announced half a block away. MOST of us know the value of subtle. Your Vanilla Coconunt is way to strong and neither of the fragrances holds a candle to the old Vanilla Lace. Please reconsider this bad move for Vanilla Lace. Truly an awful change. Wouldn't it be nice to bring back Encounter too? Another one that is subtle and delicious. Not overpowering and obnoxious. | |
| Julie L | 7/15/11 |
| Please, PLEASE! bring back your original Victoria Secret perfume; the one with the cobalt blue top.....I bought about 10 bottles before you discontinued that wonderful perfume and was ALWAYS asked, especially by men, what I was wearing.It was intoxicating and I'm so disappointed that it's been unavailable for so long :( | |
| | 7/22/11 |
| Why did your pink collection get rid of your military collection?? I have been looking for a black jackeg that says i love united states marines on the back. I asked at a store in san diego and they said we could find thay jacket at the px on base, but they said we woild have to get it from you guys. | |
| Abeba | 7/28/11 |
| Anyone else hate Victoria's Secret as much as I do? | |
| annonymous | 6/29/11 |
| Love the baseball clothes, but sadly Thumbs down cause they dont have the Pirates | |
| Teresa McEwen | 6/11/11 |
| I Would Like To Know Why Don't You Bring Back The Original Victoria Secret Colone I Was Devistated Long Ago When You Discontinued This Fragrance My Favorite It Cost An Arm And A Leg To Purchase It On Ebay ! Check It Out And See How Popular That Fragrance Is. Please Concider Bringing It Back. I Will Be Your Best Customer. PLEASE Teresa McEwen Panama City Florida | |
| Nadia | 6/17/11 |
| Hello, I started working at VC four weeks ago and I love it.... but the pay sucks!!!!! I mean I do have bills to pay. you guys made a Billion Dollars I believe this year and you guys cant pay the people helping you sell the brand more money? you should think about it start pay should be around 9 that's reasonable if u think.............. | |
| april morelli | 5/24/11 |
| i visited a victorias secret at fort myers fl store. store number 50624 cashier number 144335. i walked in and was looking for a manager that always helps us and i walked pass the employees and walk to the back were the clothes was looking for her and a lady was walking and stoped croosed her arms and asked rude who are you looking for and i said chill and asked for a manager and she replayed i am the store manager and has that moment a employee came up and said i can help you and she helped me with everything and went to cash me out as the store manager came up and said i will do it rude to the other lady that was helping me because i asked for extra bags because i had alot of stuff i was buying.She told me she couldnt give no more then 10 bags to us and said i would have to buy them if i wanted more.I walked out for a min and came back in and asked how much they were and she said no i am not selling them to you.I wanted to give them to my employees for doing a good job and think they deserve a bag to go with it.So she told me i can go to the dallar store to get some cheap i know that but my employees deserve better then that. As of that my wife came in with the kids and i told her what was going on and we were decussing to get it or not mean while she is telling us twice in less then 5 mins we had to hurry up because she has to close. So we were just going to get them. My wife asked about the towel thing if u spend 75 because we seen it on tv today and she said no that sell has been over for a while we dont have that no more very snippy like and i said sorry because i just seen it on tv. if u dont have it thats all she had to say she didnt have to be rude about it.I left and my wife stayed to pay for them . after she rang it up she said there was one missing to get the deal and if i wanted it i had to hurry up and get it.i got it came back and as i was paying my husband came back in. has we were trying to figure out how we were going to carry all these bags out she told us we had to leave or she was going to call security. At that moment i decide to return the stuff because she was that rude and she said i am not playing this game and called security. telling them that we were baligerant and need some one to remove us( that was so not called for if she had a bad day or whatever it was she didnt have to act like that) then my wife asked what is the matter with you. then security came and we told him what was the matter and said we have to leave and we told him we just want to return this stuff and we will leave. they told us we had to come back tomarrow to do so and there is no reason y we should come back to deal with the rudeness and get treated like that let alone waste my gas to deal with that. the security told us to leave and come back tomarrow so i asked him if u want us to go faster since we have 2 kids with us can u help us and he said i will help u out the front door and that as fare as i will help and i told him that wont help me. As we were leaving the lady that helped us from the start told us to sorry about that and have a goodnite.I bought 371.00 dallars in stuff and a store manager to treat us or any body like that and dont care about making a sell or the people should not be a manager let alone working in a place that works with people. I hope that u take the time out and look at the tape and i hope that it has audio so you can hear for your self how she acted.I WILL NEVER COME BACK INTO THAT STORE after i return the stuff and 99% i will never buy a nother thing from victorias secret again know that you have people like that working for you. | |
| KAREN | 5/25/11 |
| I would like to know why do you have to give your ID when you have a return with a receipt??? I can understand why I would have to give it to them if I didn't have a receipt!! | |
| | 5/9/11 |
| After reading some of these reviews I'm about to stop shopping with vs, on top of the fact your stuff really isn't all that cute or sexy anymore...I'm So over the PINK on everythingggg. We get it already, change it up, stop putting I love Pink on allllll your pink clothing & lace, uhg over lace on all your undies too. Customer service is rediculous in the stores, those girls need to remember how much they are making instead of acting like they are better than everyone that walks thru those doors. Plus you can't use the VS card at Bath and Body Works anymore. Why? that sucks!!! So I will continue to pay off my credit card & will most likely close my account after its paid off. Sad reviews and yet I have been a card holder for 13yrs now, I'm a VIP Card Holder and none of it matters after realizing that some of your stuff is too expensive & the rest is not worth buying anymore. | |
| | 4/24/11 |
| I buy alot of clothes from VS magazine, the stores are full of incompetent people, who know nothing about customer service, it's almost comical.. I never ask for help when I go there god forbid you ask to even open a fitting room, its unreal.. Prices on bras are a bit much.. Same quality you can find for half price, and looks just as good.. Other than that I do love the magazine!!! | |
| Maddison | 4/13/11 |
| VICTORIAS SECRET SHOULD PROVIDE ALL THE SIZES IN THE STORE THAT THEY OFFER ON THE SITE!!! How rude is it to be like your bras are just too big to keep in our stores!?! my 4 sisters and I all wear a 38 DD and cant shop in store! | |
| Not There | 4/13/11 |
| I had stuff from VS that I sold online to ebay. Now, they are making me pay restitution for selling things such as reward cards and such. They are even making me pay them for things I got as gifts from my bf or things that was given to me by the company or gratis. If someone can show me that it is against the law to sell property given to me, that would be great! | |
| Susie Coltharp | 4/19/11 |
| I was shopping at the Sand Hills location in Columbia ,SC.I had my daughter and 2 friends whom had recently graduated from basic training at Fort Jackson.My daughters friends were happily shopping; I thought I would take a photo of my daughter whom I had not seen for 10 weeks.While I was focusing my camera to prepare to take her picture a store employee started screaming; " no pictures! no pictures!" It was embarrassing and weird. I was not attempting to photogragh any merchandise. I can't imagine what her objection would have been. | |
| M.J. | 4/8/11 |
| Let me just tell you that I believe VS is the worst company ever! Poorly made products, horrible customer service, and rude and unprofessional workers. I have a vicky's CC that I closed and have been paying on time every month up to this point. I have continued ordering and buying from the stores and when I look at my receipts from the last two years alone, I have spent over 1800 on your products. In the ten years I have shopped with you, I can tell you right now that I spent well over 8k! But you have lost me as a customer forever. When I started getting a horrible rash I started eliminating everything. I even switched the detergent I had used for years in the idea that the rash would stop and go away. Then I stopped using your products for a few days and amazingly it stopped getting worse and started to go away! I didn't catch on at first and then started using your products again (body wash and underwear) and guess what? The rash started getting worse and once again I was covered on my neck, arms, chest, lower stomach!I went to my doctor's and they told me that it looked like I was burned!!! Needless to say when I complained to your customer service department I got nowhere, and was told to send back all the beauty products I recently purchased for a partial refund. Are you kidding me VS??? When I declined, I was told a manager would call me to settle the problem, and guess what, I never received a call. I waited a month before I stopped paying you and now you call me to pay the bill of a measly 400 something dollars, well guess what, I will not pay you until you settle this, and I will continue telling your collections reps, my friends, family, and everyone else my story until you resolve it! You will not get a penny from me, and I will let my credit score drop just to make a point! I wonder why you had 3 lawsuits for the same issue thousands of other women suffered from. It is the last time I will put any money into your pockets, not for the bras that give out rashes and last less than a year, or the undies you wash a few times and they fall apart, or the clothes that rip and tear after a few months. YOU SHOULD BE DISAPPOINTED IN YOURSELVES VICTORIAS SECRET! | |
| Jennifer | 4/5/11 |
| I felt compelled to write because I've had some recent experiences in a few of your St. Louis stores (the most recent one being "The Meadows" location). The customer serivce is lacking almost every time I visit any of your stores in our area. I always have to ask for help and rarely do I see a smile or hear a thank you. I was actually a manager for Victoria's Secret in my late twenties/early thirties for over 3 years(I am now in my fourties). How things have changed! I have always worn VS lingerie but I recently bought a newer bra for about $56. I know how to care for lingerie as I preached it many times in my days of working there. This bra did not hold up, in fact it was the glue which held the silky fabric to the seams that gave way. I took it back for an exchange, as a bra of this price should not fall apart that easily. The salesperson (manager) questioned me and said she had never seen this happen before. She looked at me as if I was trying to take advantage of a situation. Believe me when I say I saw it ALL when I worked for VS so I understand the skepticism. Although for a loyal client to be treated so poorly, I didn't understand. If I could suggest a book for your managers it would be "Knock Your Socks Off Serivce." In this world we have choices, I enjoy doing business with companies that are knowledgeable and considerate to their customers. | |
| G.B | 4/7/11 |
| Victoria's secret is the worst place to work for.I used to work for VS at Garden State Plaza Mall IN Paramus ,NJ and the managenent team is very rude ,they treat you like an animal and even the manager tells you "I will kill you" . | |
| K | 2/25/11 |
| Terrible quality and you are loosing thousands of customers because of it. We are smarter than you think, stop taking advantage of the American people! Corporations like yours are what is making America fall apart. Think: if the quality is lessened in order to save money then you loose customers who start to notice. Sometimes you have to spend some to get some V.S. I used to love this company :( | |
| Jessica | 2/8/11 |
| Your Zanesville ohio store is terrible, the manager stood talking to a personal friend while the girl at the counter helped a long line of people... might I add they were the only 2 people there, I waited for someone to help me, instead of the manager helping, the girl at counter finished with the customer then came over to help me and the other 3 people that needed to try stuff on. | |
| Concerned parent | 2/1/11 |
| My daughter works for Victoria Secrets and has been promoted after 3 or 4 months from a Sales Associate to Marketing, which is what she is going to college for. My disappointment with a certain manager A.D. (I will only give his initials to protect the other employees under him), consistantly makes her work by herself and whenever she does have help, he calls them away to work with someone else but never has anyone else work alone. My concern, is when my daughter worked over night 01/31/2011 from 7pm until 3am (as scheduled), he had kept her there until 10:30 in the morning, knowing that she had a 12 o'clock class that last for four hours. I don't want the reason for my daughter to be in a car accident or die from falling asleep behind the wheel because she was not allowed to leave at her scheduled time, just so she won't be late to class or miss class. Is there a policy or standard proceedure for overnight shifts that this manager is supposed to follow? Even over-the-road truck drivers are to be cautious of the amount of hours they are on the road for safety reasons. Please email your reply to dreamweaver23@rocketmail.com. I am concerned about her well being as well as the company should be for a good worker. Thank you, Concerned Parent. | |
| darius tabar | 1/18/11 |
| iam broker and i have customer for wonder bra which i think is your line they want quantiti however i love to do business with your company. please let me know if you have some over stocks that would like to get rid of,my customer reguest is 60.000 pices that is for overseas. thanks , darius tabar | |
| Joke of a Company | 1/9/11 |
| Victoria's Secret is a joke. They do not train employees in bra fitting properly. Their lingerie is cheap quality and costs way too much for the garbage it is. I have been told by countless employees that it is normal for my bras to arch in the back, dig into my sides, and have my breasts spilling out in all sides of the bra. When I finally got fitted somewhere else I determined VS employees are poorly trained because when I was too big for their bras all along they just kept trying to fit me into sizes they offered. Turns out I'm a FF and have wasted hundreds of dollars on the junk at this store. I will never buy so much as lip gloss at this joke of a company. | |
| Deborah | 1/11/11 |
| Went shopping in the Gilbert, AZ San Tan Victoria Secret for the Semil-Annual sale as I do every year. Purchased $60 worth of items on sale, all bottles which were very heavy. The associate was trying to put all items in one big bag. When I requested two smaller bags because of the weight, you would have thought the world would end. She told me that they were short on bags and I could only have one! When I asked for the manager, she rolled her eyes, slammed the items into two smaller bags, shoved the bags at me with an angry face. No thank you for shopping, please come back, just a irritated look. No, I will not shop at that one again. There are too many other stores that carry lotions,etc. My opinion, if you don't want to work in retail and be a help to the customer, then don't work in retail..... | |
| Valerie Parkhurst | 12/24/10 |
| I also am bombarded by e-mail solicitations in SPANISH NO LESS...in case the company gets around to reading this..If your going to solicit me in the UNITED STATES at least have the decency to do it in English...You do remember the United States is an ENGLISH SPEAKING country dont you???? | |
| Stephen M. | 12/24/10 |
| I don't understand why Victoria Secret hasn't created a calender.I guarantee it would be the best selling calender in history,EVERY YEAR!! IT would even overshadow the Sports Illustrated swimsuit edition. As a veteran I know it would be a GREAT morale booster for our military, not to mention almost every male and some females on the planet. PLEASE consider this suggestion and make me a happy man.THANKS for all the happiness you've given everyone over the years. | |
| Kathleen Williams | 12/22/10 |
| I WANT TO KNOW WHY ALL VICTORIA SECRET MODELS HAVE FAKE BREASTS????? YOU ARE DEFINATELY NOT IMPRESSING ME WITH YOUR BRAS.... THAT HOLD UP BREASTS THAT DO NOT NEED A BRA????? ..... WHY CANT YOU USE A BEAUTIFUL NORMAL SIZED WOMAN??? NOT A GIRL CHILD WHO IS STICK THIN WITH WATER BALLOONS???? .... REALLY REALLY PATHETIC!!!! ....DO SOMETHING SPECTACULAR!!! ...USE A REAL PERSON!!! THERE ARE MILLIONS OF BEAUTIFUL SEXY WOMEN IN THE WORLD WITH NATURAL BREASTS!!!!! | |
| anonymus | 12/6/10 |
| so i wanted a pair of sweats and a matching sweat shirt to go with for christmas my mom was going to order them off line a week later and they were completely gone off the website is there any way that thee sweats will ever be back up there again its the all black zip up hoodie with a hot pink metallic heart and whit love pink letters over top of it and black sweats that say love pink on the side in white with a hot pink metallic heart on the right side of the pants. | |
| Elizabeth | 12/12/10 |
| Years ago, Victoria Secret made good quality underwear that would literally last years. Now, the product is so cheap that it falls apart within six months, even with hand-washing and line-drying. I used to be a loyal customer and would purchase bras, panties, nightgowns, etc. However, now that your products are so poorly made, I refuse to shop at your stores or purchase your products. Bad job Victoria Secret! | |
| CG | 12/2/10 |
| Was in the FL Mall store in Orlando two weeks ago w/my daughter (age 21). She found a bra she liked, but couldn't find her size. When she asked the associate where she could find it in her size, the associated eyed her up and down and told her "that bra is made for a specific body type," as if her size was too big (she's petite and NOT overweight. The associate at the next register just stared at the first associate in disbelief. My daughter found me and we left in a hurry...only to have her very upset at this treatment. When she told me what happened, we immediately returned and I found the manager, who went over the top to help her find two bras she liked. I didn't expect any discounts or free merchandise, just to be treated with respect. My other gripe is that they no longer carry 40-anything in the stores. I'm not ordering on-line b/c sizes run different from one bra to the other and I refused to pay shipping back and forth to get what I want. I be buying my bras at JCP, Dillard's, Macy's or Bloomingdales where I know how it will fit when I CAN TRY IT ON! | |
| Concerned Mom | 12/1/10 |
| I have to first say I love VS. I have daughters who love it. I love the quality and the product. Always satisfied with the merchandise, However I live in Muncie Indiana and while I was in the mall I was very disappointed by the images displayed in larger than life size of young women in thongs and bras ect... very provocitive. It is way out of line to have images such as these in clear veiw of young children.Especially if you are not chosing to take you child into the store. If I where to show my minor son those picture in a book I would be arrested. To be perfectly honosted I think it rude and a bad representation of a "Class A" store. I think it is pornigraphic in nature and I for one will no longer be going to your store. I am so very disappointed by this marketing choice as is most of the women I talk to. It is offensive. Men may watch you specials on TV but women buy your product. | |
| TD | 11/30/10 |
| I went on two separate shopping trips to the VS store in Kokomo, Indiana. Both times I was approached by the same employee and told that I must be in there to steal stuff because it was clear that I was trailer park trash and could not afford their merchandise. Needless to say I have emailed and called the customer support line twice and have yet to get a response. It was so humiliating that I was treated as such when I went in to that store to purchase merchandise. I would highly recommend going to a diferent store. I have never been talked to so poorly in my life. | |
| Victoria | 11/22/10 |
| MY FRIEND GOT A SANTA COUPON IN THE MAIL THAT IF YOU PURCHASE $10 YOU GET A FREE BAG WITH A KEYCHAIN, WELL, I SPEND MORE THEN HER AND I DIDNT GET ONE SO I CALLED CORP. AND WAS TOLD THAT IS GOES BUY HOW MUCH YOU SPEND WITH THEIR CARD OR AT THE STORE IF YOU GIVE YOU PHONE NUMBER TO THE CASHIER IF YOU SPEND CASH. I SPEND CASH AND I WONT GIVE MY CELL PHONE OUT. I THINK THAT IS SO UNFAIR. GIRLS, I WOULD LOVE TO HEAR FROM OTHERS ON WHAT YOU THINK ABOUT THIS. I WONT BE SPENDING MONEY THERE ANYTIME SOON! | |
| Lori | 11/24/10 |
| So basically since this web site can't be used to contact Corporate office, Victoria's secret is saying they don't care about thier customers??? I was in a store this afternoon, store #653 in Ft. Worth Tx. The store was busy and all the employees were helping customers as quickly as they could. There was a manager on the floor that never offered to help anyone, much less greet anyone! She Stood there looking like she was too good to lift a finger to help. Victoria's secret needs to be more selective about the people they choose to represent their company, especially at a management level. I learned before I left that her name was Misty. She should be ashamed to show her face in the store and call herself a manager.. So sad, I feel for anyone that has to work for this company. | |
| KT | 11/26/10 |
| So when i went to activate my new card the lady told me there was a free credit check company and she added it to my card. ever since then i have been getting charged extra and i have noooo idea the name of the company or how to get it off!! | |
| BARBARA | 11/16/10 |
| i HAD A GIFT CARD THAT I MISSPLACED CALL FOR A REPLACEMENT CARD BECAUSE I HAD THE NUMBER IS WAS NEVER USED THEY TOLD ME IT WOULD BE REPLACE A CARD CAME AND I PUT IT AWAY, I WENT TO USE IT NOW AFTER MONTHS TO FIND OUT IT WAS NO GOOD, WHEN I WENT TO FIND OUT WHY, THEY SAID IT WASN'T MEANT TO ME BUT ANOTHER CUSTOMER, SO WHAT HAPPENED TO MY REPLACEMENT CARD. SINCE I THROUGH OUT THE PAPER BECAUSE I THOUGHT IT WAS REPLACE THEY REFUSE TO REPLACE MY GIFT CARD OF 60.00 DOLLARS, IT WAS THEIR MISTAKE AND I HAVE TO LOSE OUT . i USE TO LOVE THIS STORE NOW BUT AFTER THIS I WILL NOT SHOP THEIR ANY MORE . THEIR MISTAKE AND YOU LOSE OUT | |
| Adam | 11/17/10 |
| I would like to blck list V.S in Potomills Mall in Va. My fiance and I went shoping there and she happened to have left her purse in the fitting room. An associate of V.S team fail to do her job and check the fitting rooms before letting another couple into that same room. By the time we had realised that she did not have her purse. That couple had went through her purse, stole $60 from it. The associate had told us that she had seen the couple. After calling the PWCPD, and filing a police report. This associate FAILED to recall what the couple had looked like. Lucky for us I had seen them. WE BOTH HAVE AGREED TO NOT SHOP AT ANY VICTORIA SECRET STORE! | |
| Becky | 11/19/10 |
| VS Credit Card Customer Service is pathetic, absolutely pathetic. Do NOT get your statements online and expect to receive them each month, then they will charge you late fees. When you call, you get their call center in some other country and you can not understand them. They call you a liar when you explain you did not receive your statement then proceed to say well since you only use your card so often you are not a dedicated customer. WHAT...okay well you can close my account and I will never shop at VS again. Besides all of their clothes are made in some foreign country. I refuse to line the pockets of VS as they take jobs away from US citizens! | |
| Susanna Lengyel | 11/21/10 |
| i live in Europe and i have shopped many times online in the US with other companies than yours. NEVER, ever have i been flooded with as much unsolicited mail from a company as with VS before. is there any way at all to stop this nuisance? why don't you offer a "unsubscribe" option to your spam victims? i am very disappointed. SL | |
| M. Bennett | 11/16/10 |
| Victoria Secret is a terrible company to work for…..I have been working in the Garden State Plaza Mall….. N.J. location, for the holiday season the company pushes for sale but once the store is closed the Manager have you cleaning until 2A.M. in the morning……At that time I have missed my Bus to go home and was almost Raped in the Parking Lot…….. The Company is Terrible I would never recommend anyone to work for this company. Not to mention the merchandise is made with “Very Poor” quality. | |
| Ann | 11/12/10 |
| Victoria's Secret engages in Corporate Pedophilia. Why is it necessary to have half nude adverts in malls...outside the store at that. Clearly Victorias Pedophilia can sell clothes without preying on young girls. | |
Jennifer  | 11/10/10 |
| Tammy "Dont you not think they would make sure that was all done before I went in? And not to mention I was early so I could have done it before it actualllt started." No offense but.... don't you think your application should have been all filled out before you went in??? Anyway I love VS I just wish they were cheaper! Maybe more cashiers when the line forms not when it gets long..... | |
| Tammy | 10/31/10 |
| . I recently applied to my local Victoria secret for holiday help and it was one awful experience. I filled out the holiday help card in the store and handed it to the manager working and she said " we will be in touch". Weeks later I got a call to go in for the interview and was very excited. I dresses appropriate for an interview, was 15 minutes early, and very eager to hopefully work for this company. The manager I had was so rude! She was rushing and scrambling around as if we were an inconvenience and very unprepared. She had to get chairs for us to sit in and organize herself, Not very professional. In the end I could not Even go through with the interview that day because I did not fill Out the application. But no one told me that needed to Be done, not the manager that I handed my holiday hel Card too, not the manager I spoke to on the phone. Dont you not think they would make sure that was all done before I went in? And not to mention I was early so I could have done it before it actualllt started. Yet the manager rushed me out, no apology, and told me to reschedule. I will no longer shop there. Your work staff needs a wake up call, they are not the greatest people to walk this earth. They also need to get their things together, very unprofessional and lost a great future accet to your company | |
| Edward | 10/22/10 |
| I live in Peachtree city and their is a victoria's secret location near where i work. I went it to this store and was greeting by a wonderful lady by the name of Sylvia. She was not only helpful, but she was extremely knowledgable and very kind when i asked her to help me pick out the new cologne for men. Again she was very knoledgable and told me that her fiance' really enjoys this cologne and it was a popular seller for men. She also showed me the great deals that was in the "secret garden" colelction for my wife. I will definetly be returning here for the holidays with my wife and hope that Sylvia is still at this location | |
| Brandi | 10/7/10 |
| I went into the store in Oceanside NY. I love that store and I want found out where one of your employees was transfered to? How would I do that her name is Stacey? She was a amazing person very helpful and feeling. I am a hard to fit because I can wear either a 36D or a 34DD. Not only did she fitme but helped me find a set that notonly do I love but so does my husband. Pretty and well made. You will be missed Stacey. | |
| Deborah | 9/23/10 |
| I am very offended that V. S. has on several occasions decided to stop carrying the size bras that I wear. They are on the larger end of the scale but I can assure you that there are many many many women out there that wear the same size as I do. I was told by the sales girl " you can still purchase them through the catalogue" as if they have decided not to accomodate people who wear my size bar any more. I find this offensive and inconvient as I like to try on things before I purchase them. I will have to look at other stores to purchase from in the future I guess. | |
| Anonymus | 5/20/10 |
| The Victoria Secret Store in Ala Moana Shopping Center Honolulu Hawaii....lets the phone ring a long time it rang about 20 times and they put me on hold for a long time. Other is a thank you this if for the same store a cashier named Heather helped me, very pleasant and very good service. | |
| peggy edwards | 6/8/10 |
| I AM WRITING BECAUSE I WAS GOING TO PURCHASE SOME ITEMS WHEN YOU HAD YOUR SPECIAL GOING ON WITH THE UMBRELLA,LOVE THE UMBRELLA,AND I CALL MY LOCAL STORE TO PUT ONE BACK FOR ME AND WHEN I WENT TO GET IT, IT WAS GONE AND THEY SAID THEY DIDN'T HAVE ANYMORE. I THEN CALLED OTHER STORES AND CHECKED THE WEBSITE ON LINE AND NO ONE HAS THEM. I LOVE VICTORIA SECRET PRODUCTS,WANTED TO GET MY COLOGNE AND UMBRELLA,IS THERE ANYTHING YOU CAN DO OR DO YOU HAVE ANYMORE UMBRELLAS ANYWHERE THAT I CAN GET WITH MY PURCHASE? MY LOCAL STORE SAID I MIGHT TRY CONTACTING YOU ON-LINE, THEY WERE VERY NICE BUT I STILL DID NOT GET AN UMBRELLA. | |
| Lisa | 9/20/10 |
| I went into your store in Athens Georgia to purchase some perfume, and the sales assoc. asked me if I would like an "angel card" and that I would recieve discount coupons, yada yada yada, so I reluctantly said sure. I had no idea that this was a credit card. Once I did, I told her to close this out immediately, that I didn't want a credit card and that she should have made this clear. It looked like to me that she had done what I asked, but a couple of weeks later, here comes the card. I told you all the story, and that I did not want this to affect my credit rating and the girl assured me that it would not be forwarded to the credit bureau. Today I recieved a letter telling me that my account was closed, and that this information would be sent to the national credit reporting agencies. Even more perturbed than before, I called again and "Roger" assured me that was just a formality and the information had not been sent. What is up with this hogwash?!?! | |
| SYC | 9/2/10 |
| I was on vacation in Miami Florida,went into Victoria Secret and spent $586.00, well when I got back to Virginia, I realized they were too big. I went on-line and purchased my size, because they seem to have more of a variety. I took some of the tags off, because I did not want my husband to know I had spent that much in Miami, but I kept the tags. I went into the store in Springfield, VA-Mall and I have never been treated like this in any store. This lady said I could not return them, because the tags were not on them, even though I had the tags with me. I then explained to her I had purchased the sizes I needed off line, which was another $200.00, she said well why didnt you return them here. I replied, because I thought since I had the tags, it would not be a problem to return. She then says, you should have read the receipt, because it clearly says, no returns without the tags attached. I asked could I have store credit, she said no, because that does not make them any money. She told me I had to spend the $ 225.00, that day in the store. This was the rudest person, I have ever met. I think she thought, because I was black, that i had stole them or I was trying to get over, when I had the receipt with me. I was so upset when I left the store that I called the corporate office, because for her to treat me like that, with as much money as I spend in that store, really upset. I spoke the nicest and she told me to mail everything to her and she would refund my money and she apologized for her rudeness. She actually save a customer, because I was never shopping at Victoria Secret again, but she was so helpful and that let me know that they care about their customers. She also told that the lady, would be dealt with. Thanks soo much for helping me. My experience with the coporate office customer service was excellent. | |
| CARLI | 9/2/10 |
| HI I WALKED INTO THE V.S. STORE IN LONG BEACH N.Y. I NEED TO SAY THAT THE MANAGER ( GENE) IS SO RUDE ... NOT A PEOPLE PERSON AT ALL ... EVERYTIME I GO IN THERE I HOPE THAT SHE IS NOT THERE ...ASKING HER FOR HELP IS LIKE PULLING TEETH ....YOU NEED TO RE-AVALUTE THE SALES PEOPLE IN THAT STORE AS I WONT BE GOING TO THAT LOCATIONM ANYMORE ...AS I WILL TELL ALL MY FRIENDS NOT TO GO THERE .... | |
| tiffanie | 6/19/10 |
| today i was at one of your locations and your employees were aweful!!! everytime i walk in there i leave in a bad mood because your staff is always so rude! i will never ever walk into your store again. i was a retail mgr for years and i have never seen a worse staff. I had aked one of the girl a question and she looked at me like i was stupid. You guys need to re-avaluate who you are hiring! This was the worst experance i have ever had by far!!! | |
| LISA | 6/25/10 |
| I AM WONDERING IF YOU WILL BE BRINGING BACK YOUR SECRET 55 COLOGNE IT IS MY FAVORITE THE ONLY PLACE YOU CAN GET IT NOW IS ON E-BAY AND THEY ARE ASKING $180.00 FOR A 3.4 OZ BOTTLE IT HAD NOTHING BUT GREAT REVIEWS I DONT SEE WHY IT WAS DISCONTINUED | |
| John Johnsoon | 8/4/10 |
| A few months ago my wife needed a strapless Bra. I went to the local V.Secret storen and purchased the Bra. She wore it and had no problem until today. She came home from wok and I noticed a large spot on her dress below her dress. She thought she had spilled something until she discovered the liquid was oozing from the left bra cup. She removed it and I cut the bra cup open with a pair of scissors and discovered the bra was actually leaking a oily, greasy substance. GROSS, GROSS, GROSS. What bothers me the most is, I don't know what the substance is? So, this is a no brainer for me. You'll not catch me shopping at V.S. ever again. Yuck!!! Johnny Johnson Minneapolis, MN. | |
| Catherine Marinacci | 8/10/10 |
| Today I made numerous purchases at the Tysons Corner Pink store on August 10, 2010 in preparations of my daughters move to college. One transaction was for ten pair of panties. When we got home there were only nine pair of panties in the bag. Called the store immediately and talked to the manager (Maisha Chowdhuri) and she told us that we had to drive all the way back (from Woodbridge to Tysons round trip is 36 miles) and show her the merchandise and then she could give us the panties. I told her this was not possible because the cost of gas would be more than the cost of the panties and she said she could not mail them or credit my account. I had the receipt and could have provided her with the information. I believe that by not sending me the merchandise that I paid for that this was a form of stealing from the customer. Nothing I said changed her position and I realized that she was not listening to a word I said. I called customer service and told them my story and they are sending me a voucher for a pair of panties. As I am very grateful to customer service, I will never do business with the Tysons Store again and will make sure that I tell everyone about the poor service there. | |
| MONICA | 7/1/10 |
| If I could have gave you no stars I would have. I purchased items through your catalog several years ago. I was sent 2 left shoes and the other pair was way to big. I paid for the bras I purchased and now for the last 4 years I have been pursued by collection agencies because of you. I do not owe you anything, not one copper penny. I returned the shoes and and paid for the bras. A very nice woman by the name of Jennifer tried to help me in your corporate office, but could not she forwarded me onto some guy who wanted my SSN, I have had some issues with identity theft and you have to be nuts to even ask someone these days for their SSN. I refused to give it to him. My credit has been ruined thanks to Victoria Secret. I or my family has not shopped Victoria Sec for years nor will we ever again. Thanks Jennifer for trying to help. No thank to Victoria Secret who has done nothing to correct the problem even after several letters, phone calls and emails. | |
| Nina | 7/11/10 |
| I was at the store in Orland Park, IL. and would like to commend Amani E. on her kind attention that was given to me. She spent an hour helping me find the correct fitting bra. I was very satisfied with her assistance and she was very pleasant which made my experience very enjoyable. | |
| Write A Review For Victoria Secret Corporate Headquarters Note: This is not to be used to contact Victoria Secret Corporate Offices nor is this site affiliated with them in any way. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Victoria Secret. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. |
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