5986 Financial Dr. Norcross, GA 30071
(770)729-5700
Reviews For Waffle House Inc Corporate Office
Sarah  | 2/4/12 |
| The platte city waffle house is pathetic. there are a few good employees there. But, this place employees 2 Regeatered sex offenders (pedophiles), druggies, I've witnessed attempted sales of drugs and been asked if I wanted to buy drugs by this employee and have complained more than once yet nothing was done. avoid at all cost! | |
| Tara | 2/5/12 |
| On 2-5-12 at 1:45p I went to the waffer house that's on College blvd in Baton Rouge La I sat down no one came to the table so I asked someone who was at the table next to me was anyone waiting on tables I was told that it take along time for someone to wait on them so I ask one of the workers is anyone working she said yes the worker was talking one of the workers was eating out of a bowl waffer house need to train the worker how to do the right thing because from what I saw this is a sad place to go eat at. | |
Frank J Razzano  | 2/5/12 |
| Dear costumer service Re guarding 6544 HIGHWAY 85, Riverdale GA 30274 Customer Frank J Razzano Since October 1996 Febuary 5, 2012 Entered 4; 56 pm served at 5:15 pm left at 6;22 According to your sales person Ms Dee, once you eat there’s no loitering. Let me just say that I smoke cigarettes. I always been able to go out and have one. According to her once you leave your seat, your finished everything will be removed from that area. I always pay the bill before I walk out the door to have one. Hey if that the rule of waffle House. Let me just say this the reason why I stop going to the waffle house limiting how much pop or coffee after the 2 cup limit per person. Let me just say the store was not busy for attitude. From your sales reps. Ms Dee even had a problem me talking with the other sales rep. So if that’s the way I will take my business back with Chick Fil A, subway, or Anthony’s pizzeria. it may cost a little more but heck they don’t rush you out the door. I left waffle house on veterans day for the same reason But it came from Rico His way in saying it was we don’t hold your seat and threw my half my breakfast away. I was told he was no longer there so I decided to give another try . I have no phone number but I got an E mail Address Frank J Razzano P.S. Well why don’t you just take out the counters and tables and have just seats make all order to go only. Heck that will save you money all you would need is a cook and a cashier Person when it busy then when it not the cook do every thing !!! So what do I do only Chick Fil A I dont have a car to get around | |
| Bri | 2/2/12 |
| I was a recent employee of Waffle House for 4 years, and I quit due to the lack or poor and ludicrous upper management. But that's not why I'm writing...I'm writing because I had to call Waffle House corporate about where my W2 was to be sent. The lady who answered the phone, didn't even let me finish my sentence before she automatically directed me to another line...when I got to the tax department, the man was very short and impatient, almost like he's heard this a million times and didn't want to hear it again. I get it, you've heard this a million times, but DO YOUR JOB..that is why you are sitting at that desk in the first place. I just couldn't believe it. I honestly thought that it was just MY Waffle House that was incompetent and idiotic, but after reading all the reviews above, I see that it's just Waffle House in general. Readers, next time your store wants to charge you an extra .50 to separate the yolk from the whites, tell them to shove it. An extra two seconds of work isn't going to kill them. The minute I quit, I haven't stepped foot in a Waffle House since, and thankfully, NEVER WILL. | |
| john mcgrew | 2/2/12 |
| your resturant #342 at van buren ark. is the worst excuse for a buisnes i've seen in a long time. the heat does'nt work in the winter time. the employees are so cold they have snot dripping off there nose. it's not a one time deal. and further more people don't want to listen to a juke box while trying to eat.i hope you all get sued. i'm also going to turn your buisness into health dept. you all need to learn what soap and water is. | |
| Kalie | 1/26/12 |
| I wish you were able to visit my waffle house in Platte City,Mo. Most of the servers are great of course eveyplace has those that don't care about anything except the money they think the deserve not earn. Anyway I love going to my waffle each week in route to Dr. visit. There is a gal that has been there several years and she is something else. If she is serving she does a bang up job and shows she cares and always making people laugh. I have even seen her dance with customers.She makes my visit worth the trip.And if she is cooking she will start signing even gets the customers involved and she loves to dance just play a song. This is not a corporate store but I just had to let you know she is the best. So if you people that has assumed all stores are this way make a road trip and check Barb out. | |
| nicole | 1/21/12 |
| unless you like fighting with ants and roaches for your food never eat at the waffle house on corner me market st in pascagoula Mississippi. The other store in pascagoula by walmart is a little better cutting manager is horrible and the district manager is worse. They treat good employees bad and the drugged out employees like gold. I worked there for 6 months and couldn't do it anymore. I refuse to work with drugged out people who sell it on property and cant work because they are so high. Pathetic. Dont go and def never work there save your money and time | |
employee  | 1/21/12 |
| I have been with waffle house for almost 8 years and still there but ever since i changed stores i have had nothing but grief there. I have been around other employees who get away with a lot of stuff and for example leaving early and not cleaning their stations. I have applied many times for management position and when my boss was let go I was told that I couldnt be manager because all I had was a high school diploma and than come to find out another employee also without a college degree somehow managed to get manager position. I'm so tired of the unfairness at my store and suprised we are still up and running considering the nastiness of the store, complaints from customers about their food being cold, and the lack of supervision in the store. | |
| Sarie Stackhouse | 1/19/12 |
| I worked for waffle house and was released from my duties along with 5 others for so calling using the N word at work. I stated that i had no involvements with this but was released of my duties. I feel like I was stereotyped for being a young black employee. Now I'm seeking a franchise unit to work in | |
| Joelene | 1/19/12 |
| I worked for wafflehouse for just a few months when they went corporate in jeffersonville, IN. I felt like i was pushed out. The manager Cody Kech would cuss at employees and treat us like dirt. Not only that the 3rd shift cook did the same thing and try and argue with you on the floor when the house was full. It was so bad there that customers were asking me why i deal with getting treated like that. On top of all that i found a new job and put my 2wks in,well the cook hit my nerves so i ended up walking out and i felt he did it on purpose. Then on my separation notice he marked all this bull crap that was not true and then tried to not pay me for a meeting i attended. When i tried to get the cooperate number he snatched the pen from me and would give me one to right it down. When i brought to him all the stuff he marked on my separation he tried to go in and change it. I would like someone to contact me on this matter if you can my email is joelene.nelson@yahoo.com | |
| DShanas | 1/16/12 |
| Waffle House on Thomasville Rd, (Tallahassee) is not fit to even drive into the Parking lot, much less eat there....They have the worst staff of any rest in town and the waitresses are dirty, they never clean the tables they syrup stuck all over them, loud, rude, never see anyone wash their hands and I tell you, we will NEVER go back in there! Dont care if it is last place toeat out in the whole city, we would travel out of town if need be..This place needs to be shut down | |
| Cinthy Green | 1/13/12 |
| Hey i ate at waffle house on my 76th bday Store 68 panama city fla,and the cook was so rude to me and that poor waitress .His name was Mikeand the waitress name was Pam. I felt more bad for her then me cause she has to put up with it all week she says.Just was discusted with his attitude and will not eat there anymore on my vacation. I told him light grease cause of my heart condition and my hash browns were soaked with grease i just wont right. | |
| Linda Harris | 1/15/12 |
| I want to take a minute to rave about the great service that I continue to receive from the WH in Union City , GA located on Flat Shoals. The the dining room is always clean and presentable. I love the fact that they know me and most of their customers by name. They are always asking (implied) how can I please you. High level of customer service is demonstrated on a daily bases. Tiffany is the waitress who generally takes my order. She is able to work and get the job done, while she takes a moment to inquirer about my well-being. Please know that you have a set of special employees at this location. | |
| vicky | 1/12/12 |
| i worked for waffle house for 5 years. went through 13 mangers. the last one we got Sam was the most coldest hearted person i have ever worked for. 24 yr old with NO people skills. his accomplishments are because of his SERVERS and COOKs. i miss most of the employees but we are not trash to be walked over. they DO NOT care about their employees. MONEY is all they care about. its not the way the founders wanted employees to be treated. everyone is a thief, yet, the ones stealing they let them get away with it. Ive never seen anything like it. store 1289 jacksonville florida. and talk about "racism" the whites are the ones that need to scream to corporate. | |
| Bill | 1/9/12 |
| I currently work as a grill operator at a waffle house in Kentucky. I recently switched franchises, and I am training to be a unit manager(I have managed waffle house previously). What can I say? Waffle House is my life, and so is providing top notch customer service everyday! I find it agonizing and embarrassing to read all the bad experiences on this site. I don't believe the complaints are an inaccurate portrayal. But these types of incidents certainly don't happen in units I have worked or are familiar with. Then again, I have a college education, a great attitude towards the folks I encounter, professionalism, and all my teeth. By the way, I have a clean background and can ALWAYS pass drug tests. Corporate WH requires such as I have listed, as well as checking consumer reporting agencies regarding your credit, and even verify your social security number, as well as ensuring you are not on any U.S. gov't databases as being unemployable. Call me strange but I am the waffle house guy with an ironed uniform shirt and pants who looks the part and is the part. I certainly do not mean to brag. All I am saying is that you can find great Waffle House locations all over the country. As well, I know some of them fail to deliver, and that bothers me. I just wish more employees in these failing units realized that everyone must participate to make it "America's place to work,America's place to eat" | |
| james johnson | 1/10/12 |
| While visiting your place in Gastonia,NC i was not given any jelly and very little butter on my toast.The waitress gave me jelly but done nothing about my toast,not even offering to get me any butter.It used to be a pleasure eating at the Waffle House,but now nobody seems to care if you come there or not.This seems to be the normal way you do buisiness there now.I spent 11.36 and no one even bothered to say thank you.Some one needs to get off there ass around there.In this economy it looks like you would treat your customers better if you want them to come and eat at your place.It is no wonder there were no customers in the place. | |
| traveling thru | 1/3/12 |
| On our Christmas trip, we stopped in Brookhaven, MS, and found a sharp contrast to the WH in our town. There was a big accummalation of food and trash on the floors, especially under the food preparation area, the counters and tables were filthy, the menus looked like they had never been cleaned, and the service matched the store. We have a nice store in Orange, TX, and I have eaten in other units in the area, which were clean, good service and good food. Maybe a call to the health department would benefit this unit. This comment is not to gripe, but to try to get a "fix" for this unit. Thank you. | |
| Ex Employee Treated Unfairly | 12/21/11 |
| I used to sprog at store 192 in Arlington, Tx and as soon as I was hired, I saw the favoritism right away. The district mangers daughters worked there as well as a couple of employees that had been there for at least 4 yrs. The mangers, unit and district let the older employees get away with virtually everything including drinking alcohol and smoking weed but pretended not to know what was going on. Most of the employees didnt have front teeth from doing drugs, they were so gross. I always wondered who would want to look at someones gums while they ate. I did what I was supposed to do but since I was insuffeciently trained, it took a toll on my job. When I got fired, I called the qh hotline and told them about the drugs, the alcohol and my manager sexually harassing me. Curate acted shocked but took no further action regarding the matter. All in all, wh is a disgusting place and they favor disgusting people. If you look like youve been.on the streets for two weeks, you would be a perfect candidate for employment. The cooks don't even wear gloves when they cook ppls food. I had several ppl throw their food away bc the cook touched it with bare hands. | |
| Uniquie unknown | 12/16/11 |
| As a regular customer, I over hear regular complaints about the hard-working employees at the cumming, Brannon road, cumming location. It seems the manager, makes derogotory statements against certain servers. Very personal, very unprofessional, shows much favortism, and he needs to be reprimanded for his very unprofessional behavior and special treatment to some of the employees. I do not believe that the customers should hear such negativve statements. And, it is very obvious that this restaurant is run with the utmost unfairness. I don't understand why he is not investigated and written up for such poor judgement and the customers shouldn't be the ones to be writing this to you. Obviously, the workers feel if they express their opinions about what is really going on there, that their jobs are at jeaporady. Mananagement, do something about this, it reflects in a very negative way with with regular customers that see this unprofessionalism on a regular basis. Something has got to be done about the favortism at that store. I am considering moving my business to a differnt restaurant, entirely. Due to the fact that I cannot ontinue to watch the rudeness and unfairness going on at that store, seriously. You have to act on this observation. The manager should not get away with the "special treatment." against Waffle House employees. something need to be investigated and right away. very concerned customer, respecctfully submitted. | |
| cant stand waffle house! | 12/13/11 |
| I worked at waffle house for 9 years)(off and on) waffle house ABSOLUTELY DOES NOT CARE BOUT THEIR EMPLOYEES. I WAS WORKING AT UNIT #787 GRAPEVINE, TX AND I WAS COOKING WITH MY MANAGER IT WAS A VERY BUSY MORNING AND JOE RODGERS JR( THE CEO OF THE COMPANY)WALKED IN AND I WASN'T WEARING A TIE AND HE ASKED ME. WHERE IT WAS AND I TOLD HIM THAT I DIDN'T HAVE TO WEAR AND I WAS TOLD THAT WHEN I GOT HIRED AND THAT I DIDNT LIKE WEARING THEM AND HIS EXCATE REPLY WAS WELL I DONT LIKE TO PAY PEOPLE BUT I DO! I HONESTLY THINK THAT THIS. COMPANY ISNT RAN THE WAY HIS DAD AND HIS PARTNERS DID! THEY WANT US TO CLEAN FOR $2.75 AN HOUR. THEY DONT PAY THE COOKS ENOUGH ITS JUSG BARELY OVER MINIMUM WAGE PEOPLE CAN'T SURVIVE OFF THAT THEN MANAGEMENT MAD WHEN UR NOT AVAILABLE 24/7 . I AM SO GLAD THAT I DO NOT WORK THERE ANY MORE AND WILL NEVER WORK THERE EVER AGAIN!!!!!!!!! | |
| Aileen Parker | 12/14/11 |
| I was visiting the Waffle House at 4214 Warrenton Road/I20 Exit 1A, Vickburg MS. 39180 on 12/10/11 prior to a funeral. 601-636-7161The table was not clean when myself and guest sat down. I ask the waitress Linda if she would wipe the table off, she replied I just cleaned this table and she wiped it down again. This older I thought mature women would have a better attitude to be working with the public. From the start it went down hill. Her attitude was horrible. After taking the orders with a very unfriendly mood. Order turn out fine, except eggs on one order was not scambled hard instead of easy. After that Linda never returned to the table.Did not check on us at all, needed more water, also just to see if we needed anything else would have been great. Another waitress Christina) assisted with bring the food out, she was very pleasant. Tip her $5 just for being nice. Linda got a tip on the receipt hand written comment (Attitude is Everything). I go to Waffle House regularly, I have never encounter this type of behavior ever. Thanks | |
| cam | 12/14/11 |
| Nasty whitetrash Lowlife employees who can't get a job anywhere else....wafflehouse will keep any desparate nasty skank who will show up...the so-called mngrs are just higher paid cooks. I was a mnger for a few yrs,,your pretty much trained to treat ur servers like trash , fu#* wh glad I quit that dump, it was embarrassing tell in people where I worked''lol | |
| | 12/8/11 |
| The manager is rude and unprofesional!!!! while i was in the store in denton tx on tuesday dec 6 2011... olivia the manager was talking to employees and told two new employees sitting in the front of the store not to come in dressed like another employee who was not at work at the time said that the employee who was not there comes to work and her clothes look like they have been balled up in her pocket all week!!! | |
crystal  | 12/9/11 |
| i worked for the waffle house for almost a year. i loved working there. i would love to go back. i got fired for pushing another employee who started things first. i had statements from everybody working that day saying i was not in the wrong she started it. the girl opened an investigation on the divison manager at the time and somehow my name got tied into it. now im not egilbe for rehire. i called the legal dept. and they said no such thing i'm not elgible for rehire because i filed for unemployment. something is not right because i have witnessed people get fired and rehired for stealing money. now u telling me i cant have my job back. thats bull crap. | |
| BROWNSUGAR | 12/9/11 |
| ON OCT.29,2011 AT STORE #1426 6127 FINANCIAL PLAZA SHREVEPORT LOUISIANA 71129 LOCATION BETWEEN THE HOURS OF 7-8:30AM A COOK NAME ANTHONY WAS VERY HOSTILED TOWARD ME.HE WAS ALSO VERY RUDE AND SARCASTIC AND EMBARRESSED ME IN FRONT OF OTHER GUESTS.THE OTHER EMPLOYEES ACTED LIKE THEY WERE VERY FRIGHTENED OF HIM,AND TURNED THIER HEADS AWAY FROM US AS ANTHONY AND I WAS ARGUING BACK AND FORTH ABOUT HIM STICKING HIS UNWASHED HANDS ON MY TO GO PLATE WITH DIRTY NAILS AND HIM MAKING RUDE STATEMENTS TO ME.HE GOT EXTREMELY HOSTILE WHEN I ASKED FOR ANOTHER TO PREPARE MY FOOD.HE RUSHED UP TO ME ACROSS THE COUNTER LIKE HE WAS ABOUT TO PHYSICALLY ASSAULT ME UNTIL ONE OF THE FEMALE EMPLOYEES SHOUTED,ANTHONY DONT!I PAID FOR MY FOOD, ASKED FOR THE MANAGERS NAME AND LEFT.CALLING BACK TO TALK TO A DISTRICT MANAGER NAMED BRUCE.WITH HIM ONLY STATING THAT ANTHONY THOUGHT I WAS PLAYING WITH HIM AND THAT HE HAD ALREADY SPOKEN TO HIM ABOUT THE INCIDENT.I THREW AWAY MY FOOD BEING SO FRIGHTENED AND DISGUSTED WITH THIS INCIDENT.I WENT HOME AND TOLD MY HUSBAND ABOUT IT AND HE WAS SHOCKED AT THE RESPONSE FROM THE DISTRICT MANAGER,BRUCE AND ANGRY BECAUSE HE WASNT PRESENT WITH ME,LIKE HE NORMALLY IS WHEN WE VISIT THIS WAFFLE HOUSE 3-4 TIMES A WEEK.AFTER TALKING WITH BRUCE AND SIDING WITH HIS EMPLOYEE I JUST DONT FEEL SAFE EVER GOING BACK TO A WAFFLE HOUSE.IT HAS SPOILED OUR APPETITE FOR THE FOOD.I GUESS POOR CUSTOMER SERVICE CAN DO THAT.WE WILL NEVER GO INTO ANOTHER WAFFLE HOUSE AGAIN.HE DID NOT MAKE ANTHONY APOLOGIZE FOR HIS BAD BEHAVIOR.I CALLED THE CORPORATE OFFICE ON THE NEXT BUSINESS DAY FILING A COMPLAINT LEAVING ALL MY CONTACT INFO. NO RESPONSE.WAFFLE HOUSE DOES NOT CARE ABOUT WHO THEY HIRE AND HOW THIER EMPLOYEES TREAT THE GUESTS.WE HAVE TOLD ALL OUR FRIENDS AND FAMILY AND I TELL ALL MY PLAYERS THAT I DEAL CARDS TO AT WORK ABOUT THAT MY VERY BAD VISIT I HAD THAT DAY AND HOW WAFFLE HOUSE MANAGEMENT REPLIED TO IT,AND CORPORATE OFFICE NEVER RESPONDED TO IT.WOOOW!! | |
| Brenda in Nashville | 11/30/11 |
| My family and I went to the Waffle House located on Dickerson Rd in Nashville Tennessee. I would like to state on the serves were friendly and very willing to server us. The problem came in when the food was delivered. Everyone order the ham and cheese omelet with hashbrowns. The hashbrowns were burnt and the omelet was over cooked with burnt ham and we was missing 2 orders of baco.. I nicely asked if we could get a new order of hashbrowns. The server had no problem with this but the cook Michelle (serving us for 17 years) did. This woman had the balls to come to me asking what the problem is. Hello look at the black hashbrowns!!! Woman you have issues when you send food out looking like this. Michelle then tells me that she'll take care of the check. What? No I will pay for my meal and you will recook the food that was served to me burnt. This chick wanted to stand at my table and argue with me. So I pulled out my phone to take pictures of what was cooked and severed to my family and told her I will be notifying corporate about this. At this point she cooked new food and came back to my table stating the server is new. What? Hey Michelle my server didn't burn the food nor did she have a attitude with us she done an awesome job. I have the problem with. Needless to say I will be calling corporate tomorrow's and asking if I can send them the pictures of the burnt food. | |
| | 11/26/11 |
| We stoped at 430 Racetrack Rd to eat. This was the worse Waffle House ever. It was so cold that I requested that the heat be turned on. I ordered cheesy eggs and toast and hashbrowns, I got two bits from the eggs and they were cold !!! the place was dirty and dirupted. My husband and I ran a Waffle House in AL. and belive me we never got complaints...If you are thinking about stopping DON'T...I have photos of the employees standing behind the counter and eating, swearing, and no nets on they're heads...gross....no gloves, bad service. | |
| Tina Luecke | 11/26/11 |
| After a fun morning of Black Friday Shopping my girl friends and I decided to stop in our local Waffle House for Breakfast before we headed home to rest from a long night of shopping. To our surprise it would be the last. We walked in and chose not to sit next to the door so the cold air wouldn't freeze us. We waited on another table to be cleaned farther away from the door. Seemed like a better idea to us. Wrong. The waitress came to take our drink order. I ordered Orange Juice. Would you belive the Waffle House would be out of OJ. Geez. WalMart sales it down the street. Your a Breakfast place. Dont run out of breakfast foods!!! My major complaint was it was so cold inside that we had to go back out to the car and get our winter coats. I am not one that likes to eat in my COAT! The air vents was blowing out COLD air. We told the waitress and she said ya the air isn't on. UMM ya it was we sat under one. I said I bet you all get hot working don't you. She replied "Yes, it does get hot back here" It was miserable to say the least. Not one customer in the building didn't take their coat off. That tells me it wasn't just us. The staff shouldn't freeze your customers. We will never be back. We told the waitress again and she again said the air wasn't on reassuring us that we must be stupid. The Mount Sterling Kentucky Waffle House can stay empty because no one will eat there twice when they experience it like we did. | |
| Sammie palpallatoc | 11/23/11 |
| Me and my family (4 of us) were anxious to try out new waffle house on hwy 98 mary esther /florosa florida. Waitress patron or something like that was her name never acknowledged us or anything. Simply asked what we wanted.. Never said hi nothing. Like we were interuppting her day. We gave our drink order. Upon getting our drinks their was something floating in the water. We returned it..brought me a coke with grits smeared on the inside of glass.. She started gettn a new cup to fill and rhey were dirty too.. At this time we decided to leave. They obvioisly havent got cleanliness at top of their list..she never inced apologized for the issues or anythibg...we r done eating at waffle house...its obvious their staff cares nothing about their customers and ir quality.. | |
| Lisa | 11/19/11 |
| I woke up this morning wanting waffle house for breakfast. I called them to place my order and the lady over the phone informed me that they were not taking orders over the phone and I was puzzled so I askedhuh??? And she replied its in our policy I said huh??? She replied would you like to speak to my manager I said yes I waited 5 minutes then I heard her pick back up the phone and then hung it up in my face how Rude so I called two more waffle houses to ask about there policies and they both informed me that it says no such thing. So I was given the District manager Warren's number for the Zachary location in Louisiana. I'm so out done it makes me just never want to go to another waffle house ever. #1773 terrible service and very rude. | |
| Tom | 11/19/11 |
| Last night my family I took my nephew out for dinner, his favorite place being Waffle House. We were at WH #1618 in Havre de Grace Maryland. We walked in and the place was empty except for the cook and two wait staff. Sitting at the front of the restaurant, we started looking over the menu's. The next thing we heard was "Daniel" (the cook) screaming obsceneties (and trust that NO word was left from A-Z) and complaining about how day shift people didn't do anything right. We let this go on for about 2 minutes, then I informed the waitress - loud enough for Daniel to hear - that he needs to watch his mouth, that we have kids here. A few minutes later, Danile begins again, but this time complaining about US... that our kids are not little and that should have already heard these words. REALLY, Daniel?!?!? We got up, and as we were leaving he continued to run his mouth in front of my kids. Bottom line - it doesn't matter if we have little kids, big kids, no kids - NO CUSTOMER SHOULD BE SUBJECTED TO SUCH VULGARITIES AND TRASH TALK. If #1618 doesn't terminated Daniel, that will be the end of us ever eating at ANY Waffle House as we will know that WH is **NOT** family friendly and only caters to fou mouth and vulgar trash. | |
| Patricia Boyd/5+ Employee | 11/19/11 |
| I have worked at Unit 1295 for over 5 years and Corporate want us to be dressed accordingly to THEIR CODE OF UNIFORM!!, However they will not provide Unit 1295 with new shirts or aprons, even with new Division Manager's request, and not only sm I, but several other servers have been in the same shirts and aprons for our 5 years.. Enough is enough, please provide us with proper uniforms ASAP, or we will resort to wearing our own apparell!!! | |
| Dorthy | 11/13/11 |
| We just ate in the Waffle House location at exit 18 off interstate 75 in Valdosta Ga. Great, friendly staff and the taste of the food was outstanding. We are Waffle House regulars but were traveling from Ohio. This is a great place to enjoy a quick sit down dinner. | |
| Dean Watson | 11/9/11 |
| According to independent Public and Health Policy Research group, Littlewood & Fennel of Austin, Tx, on the subject of secondhand smoke........ They did the figures for what it takes to meet all of OSHA'S minimum PEL'S on shs/ets.......Did it ever set the debate on fire. They concluded that: All this is in a small sealed room 9x20 and must occur in ONE HOUR. For Benzo[a]pyrene, 222,000 cigarettes "For Acetone, 118,000 cigarettes "Toluene would require 50,000 packs of simultaneously smoldering cigarettes. Acetaldehyde or Hydrazine, more than 14,000 smokers would need to light up. "For Hydroquinone, "only" 1250 cigarettes For arsenic 2 million 500,000 smokers at one time The same number of cigarettes required for the other so called chemicals in shs/ets will have the same outcomes. So,OSHA finally makes a statement on shs/ets : Field studies of environmental tobacco smoke indicate that under normal conditions, the components in tobacco smoke are diluted below existing Permissible Exposure Levels (PELS.) as referenced in the Air Contaminant Standard (29 CFR 1910.1000)...It would be very rare to find a workplace with so much smoking that any individual PEL would be exceeded." -Letter From Greg Watchman, Acting Sec'y, OSHA | |
| Eddie s. | 11/4/11 |
| I couldn't sleep the other night so at about 0300 a.m. I went to the Waffle House #974 to get a Burger or something...I noticed most of the tables were dirty from other customers and hadn't been cleared yet on the right as I walked in so I sat at the Counter. I ordered and then sat back to wait. I then watched as the apparent cook sauntered up to the Fry station looking his Sunday best, NOT, that is a joke, he was unshaven in the areas where there was no beard, and his clothes looked like they were slept in and his Waffle House apron was dirty with what appeared to be food items and grease stains of long standing duration. I then took a long look at the stainless steel counters from the Waffle Station which had piles of spilled dough surrounding them add the base on the support counter, to the extra fry pans sitting on the far left side of the griddles with bits and pieces of egg still atttached to them. The Stainless steel counters themselves were covered with grease and dirt and one to the Refrigerated Unit was half way hanging off. The Floor underneath the alleged Cooks feet was littered with broken egg shells and the garbage bucket there had the liquid from the eggs and bits of other food dripping off it unto the floor which met up with other food items that had been dropped there and not cleaned but stepped on by the Cook. Under the Grill itself was spilled food and then they had the Red Plastic Bucket, with some kind of black substance lining the inside like it was an Old Tar bucket, obviously a grease bucket hanging off a piece of the grill unit. The Cook dumped a couple of ladles of liquid something on the grill and dumped a load of prepared Hash Browns into the liquid and the added a couple of pork chops to the liquid and covered it with a lid.. Next he did a similar operation with my eggs in a skillet taken from the left side of the grill, where the dirty ones were but I could not see if it was one of the dirty ones..When my Pork Chop and Eggs were served, I found it necessary to use six of your Napkins to soak up the grease and water from the Pork Chops and another 3 Napkins to soak up the excess butter and grease from the Eggs. I asked for Wheat Toast and Got White Toast instead. I worked as a Teenager in a small similar style Resturant called the White Cottage in Upstate New York and I also attended a mandatory State 40 hour Training Course for Food Service Workers, I also worked in a Retail Fish Establishment as a Cook and 45 years later Retired as a Manager from a large Southern California County Agency. Basically Resturant #974 was the most disgusting and filthest and dirtest food establishment I have been in since my last trip to Tijuania Mexico whose street corner Kitchens would rate an A+++ compared to your filthy establishment..It was bad enough that the facility itself was in such poor conditon, but your Cook as well..You can bet I won't be going to that Resturant ever again. Instead I will go the couple of miles further on down the road to IHOP! | |
| Fran | 11/3/11 |
| Well it has been 3 weeks now. My husband was almost burned buy a cook who was pooring chili into a container, where he was not supposed to( near our seat). My husband told him not to pour it there and well he did not listen.. Hot Chili all over is shirt,it was ruined thankfully he was not burned. I called the Corp office, and I sent the shirt to them. The Waffle house location sent them the tape so they could see what happened. No response yet from Corp yet. I wonder what is going on! I am folowing up with them. I wonder, they did not even offer to pay for the shirt to be sent to them I had to do that too. The cook is still there which is fine no ill will hope he learned from the mistake,but as for Waffle house Corp.if they had a 0 raitng for customer service thats what they deserve.. Not even an offer of any kind.. | |
| mrs waffle house | 10/31/11 |
| I myself worked at waffle house 1862 in wadesboro nc for 10 months. I was a good waitress missed very few days always would come in if someone called out hell did the managers job very often. With this being said my checks continuously kept coming up short. On 9/11/11 I went to get paid and my tips were calculated wrong on my check so I spoke with my manager ROBERT KELLEY about it. He rudely told me to call the division manager about the situation. Trying to be the bigger person in the situation I asked him if he would just look over my tip log....but wait he claims that I dont have one. Other employees one being a relief manager verified that she seen me filling out the log. I then stepped to the back and called the associate hotline, the district manager, and the division manager but couldn't get an answer so I left messages. I then sat at the low counter and waited for a reply. The manager then called me to his office and started fussing and carrying on about how he wasnt going to let me cause a scene in his store. I told him that I was waiting on a reply from his manager. He then stated that I was raising my voice and that I was fired. How unfair. I dedicated myself to waffle house and I know everything that goes on behind those doors. ROBERT KELLEY HAS DROPPED CUSTOMERS FOOD ON THE FILTHY FLOORS AND SERVED IT TO THEM WITH A SMILE. HE IS TAKING MONEY OUT OF PEOPLES CHECKS AND USING IT FOR HIS OWN GOOD. WHAT A RIP OFF!!!!!!!!!!!!!!!!!!!!!!!!!!! DO NOT EAT AT UNIT 1862 YOU ARE GUARANTEED TO WAIT 30 MINUTES BEFORE YOUR ORDER IS TAKEN. THE CHEAP ASS ORDERS BROWN LETTUCE FOR YOUR SALADS. IF A TOMATOE IS ROTTED YOU WOULD EXPECT IT TO BE THROWN AWAY RIGHT... NOT IN WADESBORO! ROBERTS CHEAP ASS WILL SAY CUT OFF THE PART THAT IS ROTTED...IN GENERAL WAFFLE HOUSE IS A POOR PLACE TO WORK AND A POOR PLACE TO EAT | |
| Dan Hatcher | 10/30/11 |
| My wife and I were at the Brown Switch in Slidell, La. Waffle House and I was applying for cook. One of the employees convinced my wife that he knew where our son was and if she would give him $100 and her iphone he would give it to him so he could call and have money to get home. He said he was giving it to the manager so when he came in he'd get it. We live in Mississippi and our son is somewhere on the East Coast he didn't even know him. The manager told me they turned the phone into the police, Slidell Police say they weren't given it and now they say the young man is no longer there and it has been months the the district manager has been investigating it. My wife is disabled and this was so low---and to continue to get the runaround. I called in a complaint and that is how the district manager started, every time I talk to him he says- I taking my time to get to the bottom of this. I'm 56 years old, my wife 49 this is not something that should be taking the rest of my life. | |
| Mrs. Moore | 10/28/11 |
| I went into waffle house for breakfast. Told waitress i wanted my waffle after i ate my eggs. She brought me it anyway. I told her not yet. So it sat on counter for a few minutes, then the cook put the waffle on top of the waffle iron to keep it warm.I told her i was ready, she brought me the waffle from top of the iron. How disrepectful and nasty. The manger told he was keeping it warm for me. He said it was on 400 degree's and would be alright. What a joke. I will tell everyone I know not to eat there. I reported it to the Health dept. and to head of waffle House. This was in Springfield Mo. I have work in food service for over 20 year's and I would never do this to a customer. All beware of this Nasty place. Watch the staff and mainly the cook's or manager's. What a joke. | |
| laquesha | 10/27/11 |
| I was a working at unit 668.. forrest city Arkansas... I got fired for taking food home off duty I was warn that we couldn't do this so I got fired over a wffle n other people got warnings. Why couldn't I. I wworker n I don't but that was crooked n it was the district manager who fire me... I want my job bk n I need help call me 8702706746 or email @ queshac012@gmail.com. thanx for listen | |
| Lina | 10/26/11 |
| The Waffle House in Brentwood Tennessee is the best i have been in yet, the morning shift is amazing and the cooks are just awesome. I have also been there on the night shift and had a absolute ball with them they were friendly , personable and just right on point. go visit them i guarantee they will not disappoint you!! | |
| Dan pomainvillw | 10/21/11 |
| Went to the location in mesquite tx, off hwy 80 And beltline. Have been there maybe 5 times This year. In the past I went minimally once a Week. The past 5 times, my experience there Was terrible. Because I'm a forgiving type Of person and know things change, I decided To go back and give it a try, since it's such Close proximienty to my home. I went in, and Still the same disfunctionsble crew at work. It was Not even busy, thats what makes it so ridiculous. I even witness a cook taking a personal call, While slicing tomatoes, did not wash his hands I'm a restaurant manager myself, and all that Crew I would never hire, it's just totally sad And even though that WF is one minute away, I will never go there again | |
| WP in NC | 10/15/11 |
| If I had to choose between driving a 1970 Ford with a 302 and a brand, spanking new GM (government motors) vehicle...I'd choose the old Ford! And, if I had to choose between eating at the neighborhood Waffle House and one of these cookie cutter franchised fast food joints that microwave everything...you bet I'd go for Waffle House's fresh cooked food everytime! I can't be guaranteed a smile on every waitress and cook at each visit, but I CAN be assured that my food is cooked hot and fresh everytime right when I order it! I love Waffle House! | |
| Alicia | 9/25/11 |
| I worked @ wh in sunbury ohio. My unit manager was unprofessional. She had me work first second and third all in 3 days I had a family emergency she would not let me leave 2 make sure my husband was ok. I didnt have a sitter 4 my daughter I told her I would b late she said I had 2 call 8 hrs b4 my shift then fired me via txt message! What a horrible person and wh needs 2 investsgate her! | |
| jennifer pidgeon | 9/25/11 |
| Went to eat Saturday night. after ordering one of their new baked potatoes the waitress tells me they do not have them. then tells me to wait a minute comes back with an old looking potatoe in her bare hand, cuts it open and smells it and tells me yes she has one that is still good. I should have left then, however waited for my plate, when it arrived the potato (still looking a week old) had a slice of cold cheese on top and a strip of bacon (loaded potatoe). Then to top it all there was a HUGE DEAD COCKROACH ON MY PLATE! I was almost physically sick and took off along with all other customers around me. If In Monroe GA, DO NOT EAT THERE! | |
| Debra Peardon | 9/23/11 |
| I AM THE WAFFLE HOUSE KID!!! Let it be known that Waffle House does not stand up for people. When I went to work for them in 1981 I was screwed by the owners son Steve in the back seat of a brand new car and then kicked to the curb.Then at 2.13 per hour and what gratuity I could fill my apron with I would take my ass to the nearest bar. Now some would say that that was reason enough for the Engel rapes that happened to me. I was under paid, over worked and definitely a rape victim more times than one by my so called employer. So I have a wait and watch system for all you corporates. I am 48 years old and trust that I am just getting started. I will never forget the bullshit of working for your company. I have been around since I was around 7 or 8 years old. At this point I fill that you assholes owes my family lots of vacations and every monroe that we can get out of you. Ya'll are not about helping people and I totally resent your high dollar shitbox food. To be continue!!! 0 Stars | |
| | 9/22/11 |
| The waffle house in lake oconee is the best and cleanest and has the nicest staff I have ever seen in a waffle house. My food came out very fast and my waitress charise was absolutley the best I will keep coming back for her to wait on me as long as the regional manager, Ann Creel isn't there!!!! | |
| Michelle Franklin | 8/8/11 |
| I keep hearing people talk about the salespeople and cooks at waffle house, yes they should be respectful to customers but at the same time they shouldn't have to take customers attitudes and smart mouths. 90% of waffle house employees are great but there is always that other 10%. And that 10% is going to grow because of the pay that waffle house offers the good employees are going to find something that pays more and then waffle house will be stuck with the bottom of the barrel. Top pay for a waffle house waitress in georgia is $3.40 even when minimum wage went up they didn't get anythind waffle house says they think there pay in in range with the cost of living..give me a break. Waffle House doesn't give a dayum about their employees anymore and they claim to be a family restaurant..lmao...that's a Joke...but if they are a family restaurant why don't they close so their employees can be with their families on Christmas..the cooks and salespeople are working that day busting their butts making more of that all mighty dollar for waffle house while the corporate offices are closed if any employee of waffle house is required to work on CHRISTMAS they all should have to work INCLUDING Corporate . | |
| Karen celeste | 8/10/11 |
| Well I said I would not complain but waffle hse 500 along buford highway is a bad choice for children. Sunday morning walked in for breakfast with my 3 children to staff and manager discussing their sex life. After 10 mins of this I had to physically get up and ask manager name simi to change conversation. My waitress do not recall name just that she had accent from europe was apologetic for the staff although she was only one not involved. I can say I will never go to this location again very inapproiate. | |
| Carole Holbert | 8/10/11 |
| I will never eat at the waffle house in Washington,pa again! There was a manger cooking and I ordered hashbrowns and there was a hair in it, then the second one they made for me also had a hair in it! I'm really upset on this action! | |
| Mike | 8/10/11 |
| Manager at Fort Payne, Al throws my son in law out because the 1 1/2 yr old granddaughter is crying! He hadn't had a chance to eat his food yet nor the 3 1/2 yr old grandson! They are all forced to leave because the granddaughter was crying. No warning, no asking to quiet the kid, just leave! I've been in a LOT of Waffle Houses since early 70's and I've never heard of a manager doing something this mean and thoughtless! | |
| Don | 8/11/11 |
| We have 2 waffle houses here in morristown TN the one on the west side prices are slight higher and the service sucks. The west side said they have no tbone steaks on the second shift the one little girl loves to over charge hoping you don't catch it. The one on the east side is as friendly as can be they serve tbone steaks any time you want them and they go out of their way to please you.They are also a few cents cheaper amazing how the same resturant has different qualities. | |
| paul cauchi | 8/11/11 |
| i worked at waffle house six mths at the emory rd,powell tn. store,,#723,i am hard of hearing,in all my life i have never had any problems,like i have experienced recently at waffle house,i have been embarrassed,humiliated in front of customers,by waitresses and retaliated against as far as working hours,pay and promotion by management,there answer was i was incompitent,even though i was told i did good work for six months,i have never experienced this type of behavior at me in my life time,,this is the bible belt?,i have never met so many judgemental people in my life,,well so much for southern hospitality | |
| worked@wafflehouse | 9/17/11 |
| waffle house in the northern atlanta area inside the perimeter. do not eat at most waffle houses. they are unsanitary even tho their health inspector says they passed. it's unbelievable how filthy the handwashed dishes and the drinks are prepared. the managers do not care about their jobs. leave their jobs and return hours later. | |
| A. Sanders | 9/17/11 |
| The food is usually very good at Waffle house, but the last three consecutive times I've been to the WH in Dothan, Alabama there was a hair in at least one of my plates or bowls. The most recent and last time I have eaten there the 20-something waitress/cashier gave my girlfriend and I the strangest look, completely staring us down almost the entire time we waited on our to-go plates. Since we both ordered Philly cheese steak sandwiches with hash browns on the side she asked with a stern voice if I wanted onions- to which I replied "Oh, sure that'd be great actually, thanks". There were hardly any costumers and it was barely noisy at all that time and I'm absolutely certain I said this with a clear voice, but after literally 10 seconds of her staring back and forth at my girlfriend and I with the most blank expression I've ever seen I repeated myself a little louder with the same tone. She pierced her lips a little, raised an eyebrow, looked at me again as she scribbled on her notepad, and walked away. My girlfriend and I chatted at the bar counter until our order was ready. She was also working the cash register for most of the customers I guess so she rang us up. We paid for our food as she continued to VERY SLOWLY ring us up. The whole time this happened she continued to stare me straight in the eyes with the same blank expression. I sort of just looked about the room until she got my change together. When she finally did she almost threw the receipt and coins at me as she tossed me takeaway bag into my other hand. ( I know this is probably a small complaint none of this is an exaggeration, if anything it's an understatement). After I thought about it a while I think it's because We're lesbian and she might have somehow picked up on this (we only talked about my dog's vet visit but maybe it's my short pixie cut hair that gave me away haha) so maybe she had a problem with it, after all you don't exactly have to have a doctorate to work as waitress. My girlfriend and I were both a little creeped out, but just brushed it aside as we got into the car and saw our food. The food looked fantastic and tasted even better! We actually couldn't wait to get home so we began eating it outside of Waffle House in my car. About half-way through my dish I noticed a short, thick, curly, dark hair hanging from my mouth; I pulled it out. I'm not eating at Waffle House anymore. :/ | |
| Donna | 8/15/11 |
| My husband and I went to eat at the Waffle House on Hwy 25 (Peach Orchard Road) in Augusta, GA 30906 yesterday right at 6:30pm. It was busy and we knew we would have to wait. Waiting was no problem. We had a very nice server "Nancy". Nancy was sure to ask all the questions in order to get our order correct. She did. We heard Nancy tell the cook our order. My husband nor I heard Nancy order what the cook was saying she did. After a few minutes the cook started yelling at Nancy. telling her she had ordered too much meat and that she was backed up because of it. It did not stop there but the cook talked loudly to the other lady working in there telling her how Nancy was responsible for her being late. I was very embarassed for Nancy. Nancy was a very good server. She apoligized for the lateness. The other lady working in there was new also. Nancy had just started this week. Nancy broke out in tears and I wanted to join her. I do hope something is done to the cook. She was very out of line. Everyone has to learn. The cook was wrong. I never saw a manager. Just the 3 ladies. I do not feel like anyone should be yelled at must less in front of all of those people. I'll go back for Nancy but not the cook. It would have been a perfect meal if it had not been for the cook. | |
| Rick Workman | 8/17/11 |
| HI SIR's: I LIVE IN LEXINGTON N.C.27292-2906/ AND WONDER IF YOU MITE BUILD A WAFFLE HOUSE HERE AT NEW HWY 64 AND I-85, THAT YOU CAN LOOK OVER ON mapqust.com Lexington N.C. 27292, WE USTO HAVE A WAFFLE HOUSE OUT SIDE LEXINGTON N.C. AND THE MAN THAT RUNED IT WAS VERRY SORRY & it WAS TORNDOWN: THANK YOU FOR YOUR TIME: FROM RICK WORKMAN 320 WEST 5th, Ave. Lextngton N.C. 27292-2906/ waterdiverdiver60@gmail.com YOU MITE LIKE TO LOOK OVER THIS= http://www.myfox8.com/news/wghp-story-waffle-restaurant-110817,0,1891504.story | |
| Christina Deutschman | 8/20/11 |
| Went to the Waffle house in Akron ,Ohio on 3rd shift Fri Aug.19th. Service was horrible for everyone that was in there. We had a waitress named Becky. After sitting there for over 1/2 hr she came up to us and asked us if we were waited on informed her no, told us to hang on. Did not come back until 10 mins later.Waited another 1/2 for food. People behind us got their food for free.He asked for a corporate # to complain, she said she didnt know it. Another couple behind us never received their bacon, they asked her 3 times, she never said anything to them. Finally a cook came over asked how meal was explained they didnt get their bacon, he said "i see it sitting up there, went and got it by then it was cold, like everyone elses meals. Another couple came in after us sat there for over 1/2hr aked if they could be served 3 times, she looked at them and said "im just having a day", never did served them, the cook finally went over about 25 mins later and took their order. It was an awful experience, their was only 1 nice person there the guy that got the drinks Preston. Normally when you go to a Waffle house down South they are very friendly, greet you when you come in, and the food is great.Not in Ohio!!!!!! Becky is an aweful waitress, not friendly at all!!!!! | |
| customer Waffle House Sanford NC 1783 | 8/20/11 |
| I visited the Waffle House in Sanford NC with my family on Saturday Aug 20, 2011. I could noit believe that the Cook kept taking a Pocket Knife from his back pocket to cut open Containers and Food. It was bad enough he was using his pocket knife, god only knows what he cut with it before coming to work. The Waitress told everybody in the store she had been fired that day and the Manager had called her and begged her to come back since she did not have a waitress for 2nd shift. It was so cold we had to leave, the regulars said it was always freezing in there and they kept it like that so they did not have to wait on customers. The waitress said, you have to understand, we have to have time to do all the side work and that's the only way we can do it. My son ask if the waitress was drunk. It was truly a Nightmare. I will not be going back to that waffle house again. | |
| Crackhead City | 8/27/11 |
| Waffle House #82 hires all drug addicts and crack heads. I wad harrassed by the one name Beckie. She harrasses all the guys that comes in trying to go home with them. She tells all the store budiness she even told me she was staying at some drunk lady house that comes in the Waffle House #82- what ki.d of customer service is this place running. A man hauted by the old woman Becky at the Waffle House. Becky promises good sex and all. | |
| charlotte ford | 8/31/11 |
| MY FAMILY EATS AT THE GEORGETOWN N 25 STREET LOCATION AT LEAST 3 TIMES A WEEK AND DID ENJOY IT. LAST NIGHT WE ATE ABOUT 9.30 AND HAD TWO MEALS OFF THE 5.00 MENU PLUS A SIDE OF HASHBROWNS. OUR TICKET WAS 18.25. ITS USUALLY 13 OR 14.OO. WE COULDNT MAKE THE WAITRESS UNDERSTAND IT SHOULDNT BE THAT MUCH. I GAVE HER 20.00 AND WE LEFT. I THINK HER NAME WAS RUTHANNE WE WONT GO BACK. I WOULD APPRECIATE A REPLY. A VERY DISSAPOINTED CUSTOMER IN CLEVELAND TN. | |
| the waffle house kid... | 9/11/11 |
| I love my waffle house... Its clean because we keep it that way and its a high volume store because we keep em coming bac. I mean we always have our issues and drama but its cool becase at the end of the day we love eachother... i wouldnt change my unit (1567 off cruise and pleasant hill by the race track) for the world.... but soon i wont work for waffle house anymore... because i will be in my career.... ive been working for wafle house since i was 16 for five years.... Im a cook/ expedite/ salesperson.... i love my store and all of my coworkers... i think we have an awesome group of co workers and i love my managers tooo!!!! :) | |
| janice | 9/13/11 |
| I know that this sounds bad,but my family and I went to waffle house in Franklin ,In.and the cook that was on shift has a problem with cooking.I have had problems with this cook before and he cook my eggs three times ,they were suppost to be over medium with the whites done and the yellows runny.,when I got them all three times the yellows were cooked thru ,hard,so we came back today 9/13/11 and I thought that I try again to get eggs cook I talk to the waitress who was one of the best u have on the shift.Nice and help full anyway she asked him to make them sunny side up ,just make sure the whites were cook anyway what I received was dead eggs.every bit was cook thru I had to use a knive to even cut them.My husband wanted scrambled and he got fried then cut up to make them look scrambled .WE use to go to that waffle and steak about ever other day and have for years we know alot of the employees by name and they know use.Dont get me wrong you have so very good cooks that know how I like my food and take pride in what they serve,but this one on the grill at 8 o clock tonight doesnt seem to care. About any thing he cook and this isnt just from one experience he has cook for us at least three times and it always uneatable food.the waitress ask he if he could cook the eggs or if she should and he says that he never screws up and order.this I know is not true because other customers has complained about him to.Anyway we will not eat there anymore when he is cooking all my family fells the same waffle house us to be the only place we would go to eat and drink coffee now it just seems to much trouble to go just to see whos cooking,to know whether or not we can get a good meal.I would be very happy if I can get a return email or call to let me know if you are going to take care of this problem ,if I dont receive a answer I take it as your customer dont matter and we will take your business else were my number is3176934166 thank you janice | |
| pam tate | 9/14/11 |
| i was in the waffle house tonite the one in vicksburg ms over by the ford place well ever one that was working to nite 9-14 -2011 was so high on drugs me and my family could not get nothing to eat the worker was laying all over the booths or thay was sleep up on the high bar the cook was at his car we dont know what he was doing some one need to fire ever one that was working tonite that was wrong that my kids had to see all of that we was just trying to get home and stoped to get a bite to eat but need less to say we did not get it there we drove on over to jackson to eat | |
| Maddox | 8/25/11 |
| I honestly love my job as a grill operator, but I have been at a Florida location for a little over a year and I am the lowest paid cook it seems. I have not gotten a raise whatsoever. I deal with a master grill operater who is a grown man who cries and bellows when I refuse to work his shifts due to the fact that I have in the past and he would not reciprocate. Not to mention, salespersons who believe they are "holier than thou" and walk on water. I don't feel appreciated for the commitment and time and effort I put into my job. Why offer a job with a smile when all you're going to do is hire me and laugh behind my back? Corporate needs to do a colon cleansing with the stores a lot more than the "do". I tried to click 1 and a half star, but apparently corporate thinks people don't choose grey areas :/ | |
| Nicole | 7/9/11 |
| I came to the Waffle house in Cocoa, Fl and had the WORST service by a girl named Scarlett and the manager sucked..she was very mouthy and even ran at me to get physical..I have never had such aggressive and attitude with a server before!! The place itself was ghetto and it's sad cause I like those restaurants.. Don't go there or if u have to go there then stay away from Scarlett. She even ran out back when we were leaving to yell at us.. There was cussing and ridiculous behavior. DONT GO THERE | |
| Darrell Balsamo | 7/9/11 |
| Went to Waffle House today in Foley AL on mckenzie rd.while eating lunch i asked about the game card i read about to be given out on july 9-10 after 11am. i was told they didn't know any thing about the cards and didn't have any. how do you advertise games when employees dont know about them. | |
| greta maske | 7/10/11 |
| We stopped in@ waffle house in wadesboro,nc @2:15am on sat nite/sun morning from a rodeo. We came in & about 12 ppl in place. We had a party of 7 & they told us it would be a 45 min wait. No tables were cleaned off so I came in & helped clean tables took our drink order sat us. There were 5 cops that came up & girl went out & told them they couldn't come in til some of left. They were upset& hungry. They came in& I took their order for drinks as well. I asked about more help & they said they called manager & he was tired & didn't want to come in. Well now there is a total of 30 ppl in here & only 1 table has their food. I got refills for our tables & cops. This is crazy & money that waffle house is loosing. 5 ppl came up & left d/t such a long wait. I expect a call from someone @ corporate office on monday 7/11/11. 7042216278. | |
| No longer Regular | 8/7/11 |
| I went into the greer sc waffle house this afternoon to relax for a few minutes and say hey to my girlfriend who is a waitrees there and was told I had 15 minutes to smoke and finish my drink by the manager. I was not causing trouble and i was not talking to anyone unless they talked to me first. I am a regualr there and I no longer will be going back until they change their attitude. I am very dissatisfied with the way I was treated | |
| michael haygood | 7/16/11 |
| the waffle house on the south side of interstate 10 in mosspoins ms need to be closed service not good, food not cooked water coming a/c vents on table and food open trash can drity floors | |
| jonathan | 7/17/11 |
| The store y'all un gadsden al megain blv 35901 is horrible there was hair in the Drinks food was over cook and the service Sucked our waiter had pour attitude When i said something. About the hair In the drinks she should be fired | |
| vicki | 7/21/11 |
| i just had the worst experience at a waffle house. this waitress just cursed me out infornt customers. she touched all over her private areas and she told me to eat her. never again and i will tell all of my friends and family never to go to another waffle house in beaumont texas | |
| mike andrews | 7/24/11 |
| Waffle house in Wildwood ,Florida zip 34785 next to interstate 75 . Very unhappy about the service the waitress name Sandra was very rude and did not perform her job well . We ordered our meal to go and she charged us extra for items that we didn't order . We requested a ticket to see what we were charged for and thats for us only to see . So I asked for refund and see said sorry to late your food is been cooked no refund , her making a comment " Who gives refunds" in front of other customers . so I asked for corprates number and she said "call them I dont care" .So I call 911 to have a officer to come out and deligate the problem . but Sandra said we dont have that number officer . So NO REFUND, NO NUMBER, and Sandra was not customer friendly at all ? store #547 ticket #855901 total $18.65 at 10:12 pm | |
| Randy Jacks | 7/25/11 |
| I always sit at the high counter and I notice that most of the employees including the District Manager do not wash their hands properly. They rarely use soap and they never wash their hands for longer then 5 seconds. They handle money and then pick up food. I use to be regular at the Highway 58 Waffle House but no longer. Its just plain nasty | |
| Kiersten Smith | 7/26/11 |
| Me and my friends ate at the waffle house on Beach Blvd in Ohio over the weekend after partying. It was pretty late and we were hungry. It was pretty busy. Our waitresses name was Andie, the food looked absolutly Great is why i gave 2 stars but the waitresses teeth were so rotted and nasty we lost our appetite=( | |
| Mims | 8/3/11 |
| On Sun, July 31, 2011, my husband and I visited the Loxley, AL WH to meet an old associate of mine. We informed our waitress that we only needed drinks because we were waiting to meet someone, but would order a meal once our meeting had concluded. My associate was late & I again promised our waitress we wouldn't waste her booth & then asked her shift's end time to make sure she received her deserved tip for literally "waiting" on us. She was so pleasant and if she weren't patient and understanding, I'd never know it because she never once made a negative comment or gave us a dirty look. After 2.5 hours in a booth she could've filled and served 3 more times over, we finally finished. We tipped her nearly twice our bill's total, but I hope it was worth it to her for her time & patience, especially after a long shift on a busy day. If you're ever in that location and need to see a sweet, kind face, stop in and see Ms. Mary. I don't know if she'll ever realize what an impact she had. People like her give me confidence in servers, and all she was doing was her job- exactly as she would want to have been served. Thanks again, Ms. Mary! | |
| Amber johnson | 8/3/11 |
| i use to work at waffle house but i got fired because of how they treated me i was working one night and my coworker and i was left to run the resturant because the cook decides to show up, not get out the car, and drives off the premisses, so i'm waitressing and my coworker is cooking, she asked me if i needed any help to just ask her and she would help me, well everything was going great until a group of customers come in and at this time she decides not to help me, now i was still new there, so i go into the bathroom, she claims she couldn't find me, i thought this was so stressful because i asked her and she told me no after telling me she would help me out so i clocked out at the time ii was supposed to and called the manager that came in that morning and told him what happened he told me to stay so i went back in and she told me to go it wasn't in a nice attitude she was very rude about it so i left and went home, thinking that i still have a job, i get told "we have to let you go" i asked why, and the manager told me because of register shortages, but i don't remember signing a paper for this shortage. | |
| Lacey griffin | 7/26/11 |
| We were at waffle house (1315) in dalton ga and we went in to sit down she was telling my baby stop don't quit and well just to be honest with you I can do that and that is my child she or no one else will tell my child what to do and then she ask about the order I told her I dont know about the food yet then she walked away before I could tell her what we was wanting to drink and when she came back I was trying to tell her what my babys want an she kept telling me we do not have biscuit and gravy and we do not sub and food for any thing and I told my husband let's just go and then she said o we can do this for a dollar more and I just don't think that's how it should he ran and they were a Hugh water mess in the floor while they stood around and talked and the mess was in the lobby HOW NASTY And then as we was leaveing she was ok with that because she wanted to smoke..,,, | |
| Francis de risseau | 7/31/11 |
| Hello, Monday, December 6 I took lunch at Waffle House restaurant on Highway 95 to Florida and lost my wallet card I would like to ask if a person reported my loss'll have my name Francis De Risseau and is marked on almost all the cards thank you in advance my e mail " francisderisseau@mac.com " possibel or Waffle House 3350 w. Palmtto st Florence,SC 29502 | |
Larry C. Pierce  | 8/1/11 |
| First of all I enjoy eating at Waffle House very much. It's an addicting place to eat. The Waffle House on South Freeway going South,next to the Hollywood Theatre is the one here in review. The cleanliness is just at good. Every time I've come in there employees are so busy with the customer that some times areas can be over looked. Underneath the cooking equipment seems a problem area. Counters at times aren't thoroughly clean under the mats. General cleaning seems to be okay. Employees work hard, sometimes one or two looked overworked. The manager plays dominoes, I don't know if he's on break or he get's an hour lunch to do this. This is just something I noticed. Maybe I'm over criticising, but it's just observations. The manager doesn't put himself on call to employees if they have problems such as cooks or waitresses not able to work. Waitresses usually have to fill in to cook, because of absenses and the waitresses have to double up when other employees don't show. The food is excellent and most of the time the employees seem to be happy and they are pleasant to be around. Especially the younger starter waitresses. Very nice manners. They greet you and constantly check on you to ensure you're satisfied with the food. They dilligent try to keep the place clean, but it's a chore due to the high volume of customers. This is just a review of letting you know what I see. No retribution against any employees. If there's improvement issues I mention it. This is all. All employees have to work to survive. This is a survival job and I know this, because I've done it in my younger years. There's never a great day in the food serving business, just a lot of hard work. I commend the waitresses for their stamina. Their hard work. Please let them know this, because without them I wouldn't be able to walk into your establishment to enjoy your eggs and country ham, gravy and coffee. Thank you. | |
| Rodney Sentman | 8/1/11 |
| RE: WH in Havre De Grace, Md and also in cecil County Md. So far the food I have received has been very good. My only comment is: Pecans in waffles, the price has exculated from 45 cents to 50 cents. Not so agnry over this as I am about the portions that go into the waffle. Seems the higher the price the less pecans that go into the waffles. come on gents, what is going on??? | |
| timothy buck | 7/3/11 |
| Whoever gave more then one star didn't eat at the same restaurant as me ive been here for an hour and have not only sobered up but havent smelt food! I have served over 40 people at one time at my resturant at one time by myself and there are 5 employees here and they can't hamdle 20 people. Walmart has less retarded employees | |
| | 7/3/11 |
| we eat at waffle houses a lot and have always enjoyed. we were traveling and stopped at 2455 north frontage road in vicksburg ms. i counted 6 roaches very much alive and running around all over. the floor was filthy. the kitchen help did have on gloves but were doing everything in them from checking the trash to cooking. needless to say when my food came, there was no way I could eat it. sorry i had this experience i will check out the next place i eat before ordering | |
| keke | 6/25/11 |
| i got a booty so big like da sun hope yhu go me wanna run slap it in ur face put it in ur throat | |
| | 6/27/11 |
| Usually the Waffle house and Staff at the one on old pineville/matthews road (hwy 51) Charlotte NC is pleasant if not enjoyable visit. Today was not the case. I have visited several Waffle houses in varies locations. But I have never been to one where you order your food receive your drink and wait, wait... then informed that oh by the way there is no waffle batter.... lol NO waffle batter (are you kidding me???) at the "Waffle House" come on this is a joke!! by the way I did overhear the waitress ask the cook if there was more batter, her reply "I need to make more but not now, it will be a while, a looooong while!! Was not even that busy. around 2pm.. | |
| | 6/28/11 |
| Waffle house will never get another dime from me. Just got hit twice on my bank account for horrible service, and bad food. My bill was 5.91, gave the waitress a 5.00 tip. Got hit for 10.91, then again two days later for the original 5.91. Called corporate office, and was first hung up on by a very rude woman, then, upon giving my debit card number, was told to contact my bank because THEY made an error. Ha! Keep your 5.91 and horrible food/service Waffle House. I'm done with you forever. | |
| mike dastolfo | 6/30/11 |
| Im a truck driver on a tight budget. I decided to eat my one meal at waffle house main street summerville sc.big mistake. Take my advice never eat at any waffle house. The foods not that great to begin with. This particular day i was one of two customers.i sat at the counter. Very dirty...ordererd my food and sat there the female cook and female waitress started to argue about the waitreses shoes. It got louder and louder. I thought it was going to come to blows when the cook stepped on the waitreses shoes. After only a couple of bites of my meal i couldnt take it any more payed the check and left.please join me and pledge never to eat at waffle house. Lets see how long it takes them to mend there ways and offer a public apology to all the people who have ever been brave enough or stupid enough to go inside. | |
| Sarah Abner | 6/30/11 |
| I went to the waffle house in Walton Kentucky there was a server named Cassandra, she was a poor server very rood to me and my two children. the messed up part about this whole thing i seen her and some other workers passing drugs (pills.etc) around with other workers. She was so nice to some people but i don't know what her problem was with my family. She had a nasty attitude and was the most disrespected waiter i have ever meet. That lady don't deserve a job like that i came in there to have a good time with my family and got so disrespected. The messed up part i went to complain to a manager and they said there was not one on call at the time. who the hell runs a buisness like that......... Some one really need to look into this with drugs going around a store like that and the same lady being rude she don't deserve that kind of job.. I am a waiter I be damn if I act like that my job would be tooken from me. People and the family's with kids come in there what happens if they dropped a pill or some thing else and a child got ahold of it and died from it what would happen then... I live in Walton Kentucky and I promise I will never go back to that store again and wouldn't tell any one to either.....I wish i could give them a lower star cause they don't even deserve one.. I get drug tested at my job why don't they... | |
| RichelleS.W. | 6/12/11 |
| The Waffle house in Westwego, La. Is horrible, The staff forgets ur food for 40 minutes ...the food was burned because the girl.was on the phone and cooking ...the clean up guy was cooking with dirty hand!!!! This is ridiculous ...people was walking out! They weren't acknowledging the customers at all when they sat down. They have lost us at this location.. | |
| Michael Barnett | 6/12/11 |
| On 6/11/11 between the hours of 6.45 pm my wife placed an order for 4 people. The order, Texas cheese steak melt and hash browns all the way. The second order was ham and cheese omlet, bacon and hash browns covered and chunked. The third order was pork chops regular hash browns and 2 sauage patties, the fourth order was also pork chop 2 eggs and covered and chunked hash browns. and for my grand daughter a bacon and cheese sandwich. The employee who took the order repeated the order back so there was not mistake on the order, After plaing the order they told my wife when it was ready they would call and then give us a price of the meal. We waited until 720 pm and no phone call, I went ahead and drove to waffle house when I arrived there were only two couples and a single lady. A young man (employee) asked me if I was there to pick up an order when I told him yes he put down his broom and asked the cook about the order the cook told him to put the last bit into the bag, which was sauage on a plate instead of him washing his hands he took out some foil placed the sauage on the foil with his hands now im not safe certified but I do know about cross comtaimnation. Then the young man cash out the check it came to 45.76 I have never in my whold life paid that much at a waffle house, I believe I was charged for each piece instead of a meal combo. Not only was it high but we did not recieve all of our order. the first order I did not get the hashbrowns all the way there was no gravy, mushrooms or chili. The omelet order did not get bacon. The food was cold and I was not very happy at all. I won't go back again, you could of cut the laziness with a knife there was only 3 employees on duty and not busy at all so Im really surpised that we didn't get all we asked for. This waffle house location is 12515 beach road, foley, al 36535 251-943-5411. I have been in many waffle houses and never have I recieve such lousy service. | |
| Tabitha Williams | 6/12/11 |
| Lisa King manager of 1234. Is a terrible manager I have witnessed her, treating her employees poorly, harassing them when they are off duty. I have seen the cook there crying because of how poorly the manager treats her! I am fed up with this lady. She does nothing! But treats her employees like crap! I am now demanding an investigation on this store! I am going to continue until contacting you until this is dealt with! | |
| | 6/16/11 |
| the waffle house in cliton is a great waffle house the emplyees there on 3 shift are always in a great mood the are always happy they are always nice and joking with the gest and eachother but there is one that is rud to everyone she is nappy and she messes up on all the order and when you tell her about it she gets smart with you traci is hateful to everyone i have been in there a few times with her and when i see that traci and bruce is there i leave bruce take to long to cook a order and he is always leaving the front he is always in back or outside smoking there is one emplyee that i love to see at work and that is darleen she has cooked our food righ and if it is not she will fix it with no problem and she always comes and talks to us she evens talks to my kids she is the best emplyee you have on 3 shift other than tiffany that is no longer there darleen has also waited on us she is a good waittress and a great grill cook she need to move up to manger and run that store maybe it will run a lot better than it dose now and traci and bruce need to be faired like NOW!!!!! this is the waffle house in cliton as soon as you get off the interstate | |
| steve bauer | 6/20/11 |
| I rated store 1875 (Hammond La.) a three because of the dirty condition of the restaurant in and out. The food is pretty good always, but the restaurant inside and outside need plenty of work. | |
| Larry Smith | 6/20/11 |
| Please investigate the Waffle House at 13091 Brown Bridge Rd, Covington, GA. Last evening 6/19/11, a client and myself were driving through and decided to stop for breakfast food. It was around 9:45pm. Upon parking, we both noticed a Waffle House employee smoking outside. Not at the side of the building or out back, but right in front of the entrance to the establishment. Needless to say, we had to walk through a thick cloud of smoke in order to enter. Once inside, we noticed there were only two other customers eating. We had to walk around, looking for a clean table/booth in which to sit. Finally, the waitress come over and I asked if we could get the table wiped off, for there were crumbs and sticky syrup all over the place. While we were waiting for our drinks, we noticed the employee (male) that was outside smoking was actually the cook and had walked in and was leaning up against the grill area talking to a waitress. All of a sudden, while he was standing there, he rears back, hacks his throat and spits a wad across the isle into either a sink, trash can or the floor.... I was so embarrassed and disgusted, I apologized to my company and we both stood up and left. We both were so sickened, didn't have a late dinner at all. This store is not old. I think it has been open for maybe 3 years. I could not believe the filth of the place nor the filth of the cook. Waffle House should be ashamed for hiring such a crude, piece of trash..... I know this complaint will do nothing, but at least I feel like I tried to make a difference. If anyone is reading this and lives or is visiting the Conyers/Covington Area, DO NOT stop at this Waffle House (Brown Bridge RD, in front of the Publix shopping center). RUN, RUN, RUN!!! Find somewhere else to eat....The place and staff are disgusting. | |
| caroline hawkins | 6/20/11 |
| I was sending this to see if it's possible for the Waffle House to put one or two Waffle House in Killeen, Tx. I am in the military and is currently stationed here in Killeen, Tx. I think if someone at coporate does the math and the calculation of what it would cost. I am sure the company would make there money back in about a year or so. | |
| lisa jones | 5/23/11 |
| i went to the waffle house n thomson ga 1285 n there was a cook a white skinn lady with blonde has was trow n things use n bad words on the floor me n my family will never eat there again if she is work n we eat there all the time i love the waffle house but i wil not go there if the cook dont wont to cook our food i thank her name was mary | |
| Robert Parks | 6/1/11 |
| My wife and I just returned from a vacation to Branson, Mo. We stopped at three different Waffle Houses. I failed to get the address but they all were of Rte. I30, however I remember one was around exit 130. I have been stopping at these for a number of years, and I am 70. Like always I ordered the three egg, over easy and girts and biscuit. I couldn't eat the girts or biscuits at any of the three and I could have easily asked for the eggs to be hard cooked. At the last place my wife order a pecan waffle, I would have been ashamed to place this on a plate, little loan serve to a customer. The quality of food was horrible, I don't know who you use to check on your places, even if you do any longer, however they need replaced. WHAT HAS HAPPENED DON'T ANYONE CARE ANYMORE | |
| Dennis Perez | 6/3/11 |
| Today my girlfriend and I went to the Waffle House on 201 North Shackleford Rd. in Little Rock, Arkansas. We have been loyal customers of this particular store for the past several years. We thought today would be just like any other day, except for we had to wait for 25 minutes. There were three people working, one of which was a white older man who appeared to be doing all of the cooking. The other two employees were African American. The store itself did not appear to be as busy as we have seen it on other visits. After waiting for 20 minutes, a small group of African Americans came in and were seated directly next to us. Immediately, they received service. They were asked what they wanted to drink and received new silverware. My girlfriend and I (I am Hispanic and my girlfriend is white) did not receive ANY service at all for the entire wait period. No one asked us how we were doing, let alone did we get drinks or silverware. Normally, we are very patient and understanding. I never consider myself to be racist in any way, but in this situation, I feel that the black employees outwardly favored and gave preference to black customers. This is not right in ANY WAY. I find this to be an OUTRAGE. I hope that someone in the corporate office has a chance to read this and respond back to me. My phone number is 501-773-0349. Something must done. If it happened to us, I'm sure it has happened or will happen to others unjustly. Until we receive a response, Waffle House has completely lost our service. | |
| | 6/5/11 |
| I work at the Waffle House located on Fern Valley Rd. in Louisville, Ky. The supervisors are rude, nasty, unprofessional, they never answer their phone, and they're never there for any kind of assistance. 75% of the servers are jealous, lazy, they steal tables and tips, and their customer service skills sucks. They treat new hires horribly, and I think this is unacceptable and something needs to be done! Waffle House on Fern Valley is always under staffed, whether it's cooks or servers. They let big minded meth fiends run around thinking they're the supervisor. Which causes big issues among employees. Point is they need to hire new help, before they catch a case. | |
| The Kirklands | 5/27/11 |
| MY Husband and I went to lunch at the waffle House located between Salem RD and Brown Bridge (Covington, GA)yesterday May 26, 11 aroung 11AM. Although we eat there a lot but this particular time,we sat at the bar, the area where they cook their waffles was NASTY, dough on the counter, aorund the grill area. Under the stove and grill area were even worst. A staff menber attempted to sweep the floor but only clean the middle of the floor. Spoke to the manager (CHRIST), he informed me that that they usually clean that area once a week or when they get a chance.The staff was nastier. Leaving dirty plated any where, instead in the designated area. Miss Lawson, you ae right they do keep their eggs above the grill. Restaurant rating 95. I don't believe it. My husband's waffle was lumpy (too much dough)and over cooked). Not to mentioned that they charges our account one month after the last time we ate there. WHose going to look for a retaurant bill one month after you ate there. Customer Service was good, but store nasty. | |
| Renee L. Price | 5/28/11 |
| My family and IAd the worst experience possible that you would want to have on a restaurant. We had the displeasure of going to The Waffle House which is located at 4314 American Way in Memphis Tn. It took them 50 minutes to bring out one waffle for a family of ten. The waitress Tori, was hostile and was very angry when I inquired about the food. She bit her lips as if she wanted to curse me out. They were on cell phones. In the middle of taking our order she left abruptly and started taking someone from the counters order. It was so much excess waffle dough around the waffle makers it looked like a small mountain. The floor was dirty and no one wore hair nets or gloves when handling the food. That was our first a d last time at any Waffle house. My sister asked to speak to the manager and she looked as usas if we were speaking French. They told the waitress to calm down when I started to complain Never ever will we eat there. And when I het home I will file a formal complaint and contact the health department. | |
| Gordon | 5/28/11 |
| This morning my wife and ate at the Waffle House in Alvarado Texas. The waitress was horrible. I asked for hot or warm syrup for my pecan waffles and she told me that the health dept had told them they can no longer heat syrup. That is the worst excuse, she could have put a small amount in bowl, microwave and here we go, I have been eating at many different Waffle Houses for over 18 years and had warm syrup everytime I had waffles. Second, I ordered my eggs over medium because I can't stand runny whites, I cut into my eggs and the whites were not done. Third, you all make awesome hash downs, the ones we received were not cooked all the way , the out side was brown and that is all. The inside of stack was warm but uncooked, I had them smothered and the onions were totally raw. I have worked as a bartender for past 20+ years and was imbarassed for the way the waitress Mary asked for tips. She would run a credit card then tell the customer loudly enough for all sitting at the high bar hear "if you don't want to tip put a line through here, or else put a tip there". Embarrassed the customers, I don't tip on the card, but am a very good cash tipper and would be pissed if that was said for all to hear after leaving a cash tip. I have eaten at this store many times with no problems, but the staff today sucked | |
| dissapointed customer | 5/28/11 |
| I ate at the waffle house in hopewell, VA. The most dirtiest place I have ever seen in my life. The counter was dirty when I sat on the chair. Another lady came in and sat next to me and she was the one who clean the food off the plates. The trash cans are piled up with trash and no lids. servers eating and drinking inside the kitchen. The manager is nowhere to be found because she is so busy cooking. The kitchen is a real nightmare. There is food and silverware on the ground. The majority of the workers look all mad. these people don't have any clue of what sanitation means. Public health needs to go in there and see how they work. oh my God. The cooks are also wearing jewelry and watches inside the kitchen. total disgusting place. they should close these places down and put a McDonalds instead. | |
| Moody | 5/29/11 |
| Waited on the other end of the phone long enough to get tired of waiting, get in my car, drive to the location. The waitress claims she was too busy to take my order, and finally another waitress hung up the phone before she could get back to me. (20 minutes). Strange because when I pulled up it looked like she was counting her tips. The worst service I have ever experienced. PS. The phone is always busy at this location. Probably because it is constantly left off the hook with a hungry customer on the other end no doubt. MOODY,AL Waffle House. | |
| sheba | 5/19/11 |
| Worst company I've ever worked for. No quality of life and pay isn't enough for the work and hours. Waffle House is sexist as well. Just look at the comparison in male and female uniforms. Females have to wear shirts untucked(very unprofessional) and they have to wear ties. If Waffle House is worried about waitresses showing their backsides and cleavage maybe they should focus on hiring the right kind of people. | |
| Britany mihlan | 5/13/11 |
| i worked for waffle house a good amount of time and i was tooken off the scedual not notifided i was just wundering what could be done about this im also mad because a girl stole my tip money from me and nothing was done | |
| jonathan | 5/3/11 |
| I work at the waffle house as we speak and I have been having problems with my pay check. I work all these hours but my check doesn't prove it. I feel as if I'm working hard for nothing. I mean I work 42 hours and only make $30. I seem to make more in tips for the hours i work then according to my check. I don't know if I'm missing something or misunderstanding but, it doesn't seem right to me. I would like to know what's going on and I have talked to the managers about it and they have not corrected the problem yet. Is there some kind of help I can get? | |
| Randome Dude | 5/4/11 |
| Now here is why I would rate Waffle House a three in any case. The food is good, it comes out fast and fills you up. Price range? Well.. $3 for two eggs that can buy an entire carton is pushing it but hey, they have to make money. Now here is why I would never ask any of you to ever work there. First off if you are not a young female, forget about making any good tips at any Waffle House or really any serving positions. You do not only serve, but wash dishes and clean your ass off. The cook just sits there, right? Wrong. They are there to cook, get the prep done on 2nd and manage 5 - 10+ orders by themselves on a marking system you must learn on top of cleaning the back of the store and behind the counter. No one is really happy working there, ever. It sounds easy at first yet notice how I say at first. All this at a whopping minimum wage or perhaps a few random cents more an hour you have to ask about. It is a job, but that's as far as the goodness gos working there. I got fired myself after being asked to come back for being late many times, however everyone at that store was just as late or more everyday as I was every few days. It is a good place to eat, not so great place to work. This being said even if I never worked there or got fired. | |
| bob i. | 4/26/11 |
| My handicap wife and I are in centre al. Waffle house freezing while the waitress says AC is turned off where is air coming from then. We're not stupid and don't appreciate the lies just because she is having hot flashes. I guess we will eat elsewhere tonight. If you people don't care about your coustomers then shut the place down. | |
| Lisa | 4/22/11 |
| my husband and i go to the waffle house in MASON OHIO 2 or 3 times a week they know us by name there tonight we went and the cook is a jerk do NOT send your food back cause he will throw it across the store he has anger problems so if BILL is cooking DO NOT GO THERE daddyslilgrl19@yahoo.com | |
| Kristen B. | 4/11/11 |
| 4-11-11 DO NOT EAT AT THE WAFFEL HOUSE IN CHAPIN, SC 29036 !!!!!!!!!!! GHETTO, UNPLEASANT, SPEAK RUDE TO YOU, DON'T GET A DRINK FOR ABOUT 30 MINUTES, FOOD SUCKS, FOOD IS NEVER RIGHT !!!!!!!!!!!!! | |
| Sara Holstead | 4/20/11 |
| You have a watress that is married and dating other married men at your establishment right where us as customers can see.It is nasty and sick. All I know is her tag said Michele H.. And it is at Monroe Georgia. I won't be back and will be telling my friends how prostitution wise that is. | |
| Tony D. Hamilton | 4/8/11 |
| You people need to start reading these reviews. I had a bad experience in Monroe, N.C. this past Saturday. The staff acted like they were trained by monkeys from a zoo. They started hosing down the floor and scrubing it with nylon brushes throwing water everywhere. Then they decided to crank up the music disregarding the fact that people came there to actually EAT ! We asked if the music could be turned down, No ! was the reply. Wake up people, you aren't the only people that serve food, even through most of your employees act like it. | |
| Hewie Powell | 4/4/11 |
| Gentlemen, the waffle house at Lindbergh and Baptist Church Road in St. Louis is very poor. My wife and I were having breakfast and the ladies working there were trying to lower the blinds because of the sun. The blinds are so dirty that when they were trying to lower them (they don't work) dirt fell in our food. Won't be going back to any Waffle House soon. | |
| tahesia | 4/2/11 |
| i call to have my order placed, the waitress said a few words than she literally slammed the phone down. i called back i heard her say she will not take my order on the phone its her new policy. i had to call a 3rd time to get the corporate number and at first i was refused the number until i repeatedly had to request it over and over again. very bad service. needs to be handle waffle house deltona, florida store number # 1391 | |
| sue | 3/29/11 |
| The waffle house in kansas city ks. on kansas ave... I was working there for 6 months, i got a tex message from the manager that my services wasnt needed any longer. I texed back why i was told it was because my boyfriend was hanging out to long in the evenings, he was coming in at 8:30 pm to eat dinner after he got off work and then would wait for me to get off at 9:00 pm a 45 min wait??? later that month that manager was moved to anouther store when i talked to the new manager about coming back to work he said he wasnt sure he should hire me because i was fired for stealing!! WTF??? There was a manager there that would bring in her boyfriend who was not an employee and have him do some of her work take out the trash, restock ect...i was at work on tuesday when the cops,distrect manager and the owner showed up to arrest her and her boyfriend and question a waitress because the weekend money was never dropped off to the bank $1500 was missing..and the tapes showed manager and boyfriend walking out with the night depostits.. heres the kicker...she was arrested the owner got her out of jail that night and she was back at work the next day, she was eventually moved to anouther store and all charges dropped cause the owners filed it under their insurance... the most crooked owners ive ever worked for My sister has worked there for 2 years the owner offered her a raise she never got it the manager offered her a raise but never gave it she walked out and quite her job the owner and manager called her and begged her to come back with a raise....that never ever came..... | |
| Dante | 3/25/11 |
| Cerria Jones told me she was going to slap me with a waffle if I didnt get the floor swept up. Oh no you didn't! | |
| mary williams | 3/26/11 |
| the food and the service at the Waffle House in St. Charles. Mo. on hwy.94 is horrible; my husband and I went to this one and when we got our food it was cold not vey flavorful and the service was worse. The waitress's weren't very attentive and acted like it was an imposition to keep the drinks filled, in short they were LAZY. The management as far as I am concerned is very POOR. This was the first and the last time that my husband and I will ever go to any Waffle House. Someone seriously needs to check this place out and straighten out the service and food. | |
| H.E.M. | 3/27/11 |
| Waffle house on US42 in Florence, Ky has got to be the coldest waffle house I have ever been to. Its 32 degrees out side and 22 degrees in the waffle house only when Daniel works thursday thru Saturday. Waffle house is said to be cozy and friendly inside. | |
| D Spell | 3/21/11 |
| Last year, I was a return Waffle House employee when my adopted son died. I had only been back for four months when he died. My unit manager refused to give me proper funeral leave, so I had to reschedule my son's funeral to fit my work schedule, which cost me 3 paychecks worth of fees, then when I came to work the day after I had the ceremony, he fired me for being unable to fake being happy. My son died, and I wasn't given an ounce of respect or compassion for that fact. I was dumb-founded by such behavior. What company treats their employees with this type of discompassion? Worse yet, I haven't got my W-2's for last year and the current unit manager won't even get off his duff to give me the proper contact information to do so. Waffle house may have the good food fast part down, but the friendly part is definately lacking. I have never witnessed such a blatant lack of professionality. I was treated better at Burger King. | |
| Anonymous | 3/16/11 |
| FORMER MANAGER TRAINEE:: Baton Rouge, Louisiana I worked for Waffle House Franchise in Baton Rouge, Louisiana for approximately four (4) months. Initially I was beyond excited and ready to work, that was short lived. I advise No one to Ever work for Waffle House as a Manager unless you have no life, mind to give up your life, or are ready to be treated as if you are the lowest place on earth. In order to be successful at Waffle House, you must be willing to say, "yes sir/yes ma'am" to everything at all times, as well as work 55-75 hours per week and take home no more than $550 at during any given week. Waffle House has some type of screwed up mathematical payroll scale. If you ever have a problem with you checks, they fixed it, but take out 35% of your gross and claim that it's being applied to your taxes. As a Manager you are told that you will receive seven (7) days paid vacation days.. this is a time that you will never see. It is virtually impossible to receive your two (2) days REQUIRED by the Waffle House Corporation, not to mention receiving more than that at any given time. I noticed that someone mention the VP's name (Pat Leary), and the Division Manager's name (Amanda Super) in their post.. These are two (2) people that will change your life for the ENTIRE time that you work there. They are both people that strongly believe in retaliation. If you Ever do anything that they don't agree with, they will personally do all that they can to make your life with Waffle House a living hell. The District Manager for the area I worked in, has been there for almost 14 years, and told me that when he wanted to go home for a family member's wedding (overseas), he was threatened to have his job taken away from him. This after never asking for day's off in the past. As a Manager Trainee you are told you will work not more than 12 weeks in training before being given your own store.. again I was in training for over 16 weeks. I trained so long that I begin to train other new Manager Trainees but was told from another manager that Pat Leary didn't think I know how to run the store after having been forced to run a different store location that he never visited nor had to visit because everything remained on the up and up while I was in position there. The staff at Waffle House lack managerial skills so much that they Push you to quit so that you can't go an file for unemployment. I don't believe Anything that goes on at Waffle House is based on a black/white issue.. Just Greed, No respect, and Favorites. If you have Any plans of Working here, DON'T.. U N L E S S you are ready to give up life as you know it. I worked 65 hours weekly on average with a smile on my face, and the first day I called in sick (six hours before my shift) with a horrible stomach virus, (after having gone into work that very day and worked seven (7) hours, I was asked to return that night and work 12 hours straight), I was told, "They don't want to invite you back to work." Ironically my supervisor (the division manager) caught the same virus and missed the entire next day of work. | |
| Sandra motte | 3/14/11 |
| The waffle house in vidor,tx is kept so cold you have to wear winter coats. When I asked for an accident form to turn in my medical bills from getting sick from the cold they claimed they didn't have any. one of the waitresses quit because they wouldn't let her wear a coat in there. I have seen several customers walk out because it was too cold . I have always liked the waffle house but this one is a terrible example of your service. They must pay a whopping big light bill. | |
| Geraldine Hastings | 3/7/11 |
| I love waffle house but I am upset about the senor discounts, I eat every sunday morning in Clinton s.c. and I ask why do you not give senors discounts all other places do , the supervisot that day said you can get it you have to ask. Well we got it two sundays in a row I went in today on monday and the waitress first said i needed id I gave her that then she ssaid discount for senors not on the board, i pepeated what was said to me so she went and ask the manager he said no,,, WELL IN CLINTON QWE HAVE PRESBYTERIAN COLLEGE AND YOU GIVE THEM 10% OFF AND US SENORS NO, WHATS UP WITH THAT. | |
| prefer to not give | 3/4/11 |
| 3/5/11 The service at your establishments are GREAT! I apologize but this email is a COMPLAINT. Your Winder,Ga location on Mae (or May) Street is extremely too cold. I know of two couples who have stopped going there because of the coldness and this morning, I heard multiples of people/customer complaining about the coldness, even some of the waitresses were commenting. We were told that someone was going to fix the problem but while we were there about an hour, it was never addressed.. Our food got cold before we could eat it as did the food in the booth behind us. The couple behind me gave me the location of another local restuarant that serves breakfast in Winder,Ga. We have also supplied other eating locations to other customers. Last year, the same problem existed with no one doing anything about it. This morning, the temp outside was 45 while inside it was colder. If your cooks/employees are so hot natured that they need cold air blowing, would Waffle House Corp please provid floor fans that will sit behind the counters for the employees to stay cool by. A comfortable temp for your customers should be more important. Already as I said earlier, we know of two couples who have left because it is too cold and we decided after this morning, we will not go back either. Hope someone in Corp will take care of this problem and STAT... There were grown men in jackets this morning complaining about the coldness and they said they would have to eat in a hurry in order to eat their food before it got cold. | |
| Dan | 2/25/11 |
| when to the waffle House Today 2/25/2011 7:30pm The Cook and the other laidy working was making fun of the laidy that was taking our order her name was Shelby the even had her crying it looked like Shelby was new shelby done a good job and ther other two dont need to be working with people the waffle house was full I just felt so bad for her and even told her she was new so you have to wash and put up all the dishes befor you go then they even threw one of her tickits away this was at the Waffle house in Hogansville Ga 30230 | |
| a 4 time a day waffle house guest | 2/23/11 |
| unit 1112, weaverville,NC, i use to come in all the time 4 times a day. i loved the people there and the boss there. they recently changed managment, witch really sucks, jack lunsford was always there and he had good people skills, he delt with every situation, now the new one he is a young brat, who doesn't have people skills, let alone the ones who work there are all young, and dont have a clue what to do, this one waitress bobbiejoe, plays a story on every one who walks threw the door. i saw this one elderly man give her $90.00 for her tip. how can you sleep at nite. knowing he probably lives month to month, where is the manager during this, hell he promotes this, they dont have but 4 people total, left from the crew, and i over heard two of the girls saying they were leaving, please make them happy, cause when they loose janet and kc, shelly, beth i will not be back!!!!!!!!!!!!! as well as the cooks jack hired, wayne and gene. please investagate this, i love comming to waffle house but i dont like hearing waitress's problems, like there driveways, there goats, i want people to listen to me, i am paying for this. now if i ask how there kids are doing thats one thing, but bobbiejoe, needs to be a wal-mart greeter. me and 3 other regulars feel the same way..... weaverville needs a new manager....... PLEASE HELP WITH THIS. he talks about his employees like they are loosers, and it makes him feel better to talk about them like that. | |
| ms.forrest | 2/21/11 |
| SHELLY IS THE DISTRICT MANAGER OF MARIETTA,GA WAFFLEHOUSES!!LAST WEEK SHELLY DECIDED TO SNATCH STRAWS OUT OF MY POCKET,I TOLD SHELLY I DID NOT MIND PLACING THE STRAWS BACK IN THERE RIGHT FUL PLACE BUT DO NOT SNATCH ANYTHING FROM MY PERSONAL SPACE PLZ AND THANK YOU...SHELLY THEN BEGAINS TO GET LOUD ON THE FLOOR SAYING THINGS LIKE"if you don't want to work you can leave"THE CUSTOMERS EVEN ASK ME ABOUT WHAT WAS GOING ON,SO I EXSPLAINED..MY CUSTOMERS EVEN EXSPRESSED TO ME HOW SHE WAS SOO UNPROFFESSIONAL AND I NEED TO MAKE A COMPLAINT TO CORPORATE!!!ONE WEEK LATER THIS SAME LADY HAS ANOTHER MANAGER WHO GOES BY THE NAME OF "ALEX" CONTENUE TO TRY TO MAKE MY JOB HARDER THEN IT IS,EVERY 5 MINS HE STARTED NIT PICKING BOUT THE TINIEST THING TIL A FEW DAYS LATER HE TRIES TO MAKE UP A "writeup" CLAIMING I CANNOT WEAR THE PANTS I'VE BEEN WEARING FOR THE LAST 6 YEAR TO WAFFLEHOUSE..HE TOLD ME TO NOT COME BACK UNTIL I GET NEW BLACK PANTS...CORPORATE IM LOCATED IN STORE 1219 MY STORE MANAGER IS ON VACATION TIL THURSDAY I TRUELLY NEED A HIGHER POWER PLZZZ INVESTIGATE THIS FOR ME..I WANT TO KEEP MY JOB BUT I DONOT WANT TO BE MISTREATED DURING THE PROCESS...PLZZZZZZZZZZZZ HELP ME:( | |
| | 2/22/11 |
| I am currently employed with Waffle House. I have been employed by Waffle House for about 8 months now. I really enjoy my job. I have been in the restaurant business for over twenty years, I have management experience with Hardee's, Burger King and a family seafood reastaurant. I must say that I have never worked any where quite like this place before. I was interested in going into management only to be told that they do not promote from with-in....I think that is crazy, how can a company just hire someone off the street instead of promoting from with-in. I work hard, I never leave at the end of my shift without having all of my sidework done.....I am so fed up with the way the store looks when I come in to start my shift......and what makes it even worse is when the manager seems to ignore the problems with-in this store. I came in Saturday night to work my normal 9pm-7am shift.......as always I arrived about 20-25 mins before my shift, I walked into a mess....no ice, fill-ups not done, and no clean silverware to work with, this really ticked me off...come on you did a $340 shift with two servers there is no excuse in this and instead of the manager saying anything to the employee who was about to walk out and leave the store looking this way the manager goes and does the work for her. I think that is bullshit......if I was the manager sorry but A few people would be gone. Everybody wants a check but seems they don't wonna work for it. I would not bother writing this because I do relize that everyone has different work ethics so I usally just keep my mouth shut and roll with the flow, but I am at the point that I really wonder what has the world come to.I think that people should be promated on the basis of what he or she can do but it appears to me that if you are over the age of 30 you can hang up any hopes you have of making Waffle House a carrer. Anyways it is what it is. | |
| Shauna Harrell-Beeson | 2/12/11 |
| I worked for Waffle house in Baton Rouge the O'Neal lane location. I was fired due to a shortage. Amanda Super informed me (in a text message) that there was 50 dollars short between the night and morning shift. I had worked the night shift and got off at 5:30a.m in the morning. Was never in the morning shifts drawer. A man named Robert came in and releived me at 5:30 a.m. And then he worked the morning shift beginning at 7 a.m. Pat Leary told Amanda Super to fire the server that was using both drawers, the common denominator. I left the building that morning at 6 a.m. I have worked for Waffle house several times through the years starting in 1994. I worked at different locations off and on and never had a problem with shortages. A girl that I was working with that night actually had felony charges pressed against her at Walmart for a drawer shortage, it is in the local papers. I transferred from Walker to O'Neal because of racism in Walker. I have never been treated so low in my life by a manager named Demi. Several women let me know I wasn't the only one. I actually enjoyed my work and working there, and I am a good server. Now I feel I cannot apply at a different location. I had dreams of making management and beyond, Waffle College was a dream. My e-mail is Shaunsharrell@ yahoo.com if anyone wants to file group action. We are human beings and should've been treated as such. | |
| I. I. T. S TAX SERVICE 4540 N. BROADWAY CHICAGO, IL 60640 | 2/12/11 |
| Good day, my name is Sherprinia Bonner, and I am sending this message on behalf of a client that has a W2 from your Waffle House Inc business, Paris McClinton has been rejected from th IRS and we need to know if you have a different employer ID# thatn the one that is printed on her W2 forms that were given to her by your corporation. The number that the IRS is rejecting is EIN: 58-0652540. Please email me at sherpriniabonner@rocketmail.com or call me at work @ 773.506.0771. Thank you very much for your time. Sincerely, Sherprinia Bonner 773.960.0634 | |
| Jason Ferch | 2/12/11 |
| i worked as a server at the waffle house (store # 1231) in Springfield Missouri and was fired over a bad upper respiratory infection they filed it as a attendance violation an apparently there was a complaint on me saying religious remarks even though i know for a fact i wont even speak religion in work period but was released on the attendance violation even though i had permission from my district manager to have a couple days off as long as i had my doctors note. well i had a doctors note and showed it and that didn't even save me. Now i haven't even gotten my w-2 and its February 12th. i could care less that that they put me as eligable for rehire i just want my w-2 hell it was even on my birthday they fired me dec 30th i nean what crap is that i was always on time i always went an hour early for just in case they needed someone to help and always went in when they needed hours filled. they fire me over a sickness but they don't fire the cook that was 3 hours late and i had to cook. hell they didn't even give me my red star certification test and i was there 5 months. PLUS im not even trained to cook but the store manager had me do it. anyone have any ideas on what i can do here... jclayton899@live.com | |
| Cookatthewaffle1 | 2/14/11 |
| Less then 1 i would rate it 0000000000!!!!!. I cook at the waffle house in naples florida,Store #978. The manager ricky is the dumbist manager ever , needless to say Asistant manager james a kid is an idiot to. the meat in the coolers tempture 70 degrees witch should be 42! but they dont care they still serve it so the managers can get there bonuses! the place is nasty , roaches , the waitress wear what they want. I have A lawyer looking into some civil rights that may be violated, plus they make you sign a contract to work there(they take out 35cents An Hour for eats) I dont eat there (i Like to stay healthy) this place has a rude awaking real soon,with all the information i have documented over the years. There are some waitress Who Are on board with this complaint. if you want to get onboard with this campane email me at Cookatthewaffle1@gmail.com PS Stay healthy Don't Eat There!!! Its Time Collier county health department gets involved as this has going on for a long time but they just turn there heads (wake up you County health inspectors The state inspectors are coming Sincerely the Cook for 4 years at the waffle house | |
| Cynthia | 2/18/11 |
| I was a cook at the Peachtree City store. My father passed away and I took the day off for his funeral 1 day and got fired. I tried to file unemployment and they denied me saying I was supposed to work that day. What happened to beareavement 3 days. All I asked for was 1. | |
| B -rad | 2/6/11 |
| I just wanted to let the public know waffle house will be getting sued for failure to protect patrons from nasty thugs that they serve.Maybe when you go to eat next time bring a gun and defend yourself .... i will | |
| frustrated grandma | 2/6/11 |
| my daughter, myself, and two grandsons just came from the waffle house in piqua, ohio. we ordered 3 chicken & egg meals, and the breakfast meal that comes with a waffle. I requested soft scrambled eggs, and the boys & their mom well done eggs. mine were no where near soft scrambled, but that I could deal with. Not many people get soft scrambled eggs right. But the other 3 ordered well done eggs. How hard should that be??? Two were cooked up so that they resembled some bakery puff thing, not noticeable as fried eggs! Other grandson received sausage on saucer, then approximately 5 mins later plate with egg & toast on it. this egg was soft in the middle,runny yoke all over his plate. That one was sent back. The young male cook placed that one back on the grill to cook more. Didnt think that was the right thing, but was willing to see what he came up with. Not good! requested he start over. Then brought something to the table so overdone I would have been ashamed to serve to my family at home, much less place before a paying customer!!! My daughter and I requested onions with our hashbrowns. First time I've had hashbrowns delivered to me topped with raw, completely uncooked onions. Needless to say, at this point I was ready to snap!! Incompetence is not my thing!! Manager, a slender blonde, had waitress suggest 20% off for the egg fiasco. As if that is sufficient. I will be contacting district manager Lisa at wapakoneta store tomorrow a.m., as well as contacting corporate headquarters. This young man is not ready to be cooking alone, without supervision and guidance!! What I'd like is for the person who made the decision to put him out there as a cook to have to come there and eat eggs prepared as ours were!! Eating out is about enjoying ourselves, as well as feeding the hunger. Needless to say, this was such a frustrating experience, there was no enjoyment!! | |
| keith brown | 2/9/11 |
| last night at7:45 your williamsburg road location, I asked for hot tea, extra lemon and sweet and low. With only family members in the store that called the waitress mom , they were well taken care of and no chore undone for them. After asking for sweet and low and lemon 2 times that never came, I got up and left at 8:10. how far down the I.Q. ladder do you need to be to work at one of your locations? I see the same type of service at other place's here except Broad street store. | |
| jamie | 1/17/11 |
| I work in lafayette louisiana and I got fired because i developed a servere cough... I called the manager to tell her that I need to leave because two orders came back because they saw me coughing at the grill... I ended up leaving and going to the er... I have servere bronchitis... they fired me for that... | |
| Dana Reiman | 1/17/11 |
| My family loves waffle house.!. We are eating here as I am writing this. We live in Grove Oklahoma and would love for a waffle house to come to Grove we currently drive at least 45 min to eat here. So if you could get it closer to us that would be awesome | |
| worst ever | 1/19/11 |
| i ate at your restaurant in weldon nc on 1-7-11 worst serice ever it was 2a.m. | |
| funtj54 | 1/22/11 |
| well i also worked for the waffle house here in wilson and i had some good days and some bad days, i treated my customers with the greatest respect and when i was terminated that was cool with me because i have another job and i love it . i will not never work at the waffle house anymore because the way they fired me was uncallfor and that is all i can say for that issue. | |
| Kasondra | 1/24/11 |
| I was a server in $ different waffle houses, two in canton,oh and two near warren,oh. The waffle houses in canton,oh unit #1638 and #1747 have the worst district manager. He does not care about his employees and I was cussed out for calling off because i hurt my back. How am i supposed to waitress a 10 hour shift with twisted ligaments in my back? Unit 1638 need better management and employees who care about theyre customers not just the money. And definatly not so rude. | |
| marie alexander | 1/27/11 |
| The waffle house in Blairsville, GA is awful!!!!!!!!!!!!! The owner rushes you out so others can sit, when you havn't even finish your meal. The food is nothing to write home about at all. It didn't take long if it had came out right. All I heard were the wait staff complaing about each other how hard they all work and thier MOTHER ownes two waffle houses. I won't be going back in there at all... Do they do drug testing there?? Maybe they should. I don't know about all shifts, but I'm talking about the morning 8:00am til maybe 2:oopm......... | |
| Brenda D | 1/13/11 |
| we went to the waffle house in Batesburg-Leesville, SC. it was AWFUL. the staff acted like they didn't want to wait on us, they had a cook who looked like he was aobut 18 and didn't have a clue. Shame. my husband and i enjoy eating at Waffle House, most are really nice, but this one was REALLY BAD. | |
| Anonomous | 1/14/11 |
| Went to a waffle house on hwy 80 ga near Pooler the chef their didn't even glance at the gloves that he was supposed to be using ( state law) cut open a steak and continued to cook 3 other orders without washing his hands or using gloves I refused to the food this is not clean or sanitary by any means and action should be taken!!! | |
| Angela | 1/14/11 |
| I love going to the Waffle House on hwy 29 behind the on the run gas station. The 3rd shift is great and the 2nd shift is funny. They are very kind and you can tell they really know their customers. The laugh with you and still do a good job at serving you. Cadillac is great on 3rd and very fun to be around. Jessie on 2nd is a blast, you can never be in a bad mood around her. This waffle house is the greatest one i've ever been too and i've even worked at waffle house before. (not this one though) But never have i been in a waffle house so clean and fun as this one. This is my new usual place to go. Thanks to all the great servers and cooks. =) Angela K. | |
| billy joe jim bob | 1/4/11 |
| the staff @ unit 871 in conover nc is the friendliest upbeat staff ive ever seen @ a waffle house with a few exceptions when things go wrong as an employee of the food service industry i understand that. however the manager there is absolutely horrible!!!! He has absolutely no idea what he is doing how he finished his managers training is beyond me, I have visited this location on many occasions and on all 3 shifts and always get good food and friendly service but you need to do something with the manager | |
| Brittany | 1/7/11 |
| The waffle house on Taylorsville Rd in Louisville KY needs to be looked at, they are really rude! I placed a carry out order and asked for my total I was told to call back and they would have my total thought this was strange, but did so anyway when I called back up there to get my total I was told that the waitress didn't have time to get my total and to just come get my food. Wondering how hard it is to add numbers into a register or calculator I know they have them! | |
| Krista | 1/9/11 |
| I worked at waffle house for 3 years in the last year i worked Hurt my back in the store and had really bad back pain the next day after my shift i went to the hospital and had test run. I had hurt my back bad one of my disc in my back had slipped i took the paper work from the hospital to my manager and it took them almost a week and a half to get workmens comp filed. it was a joke. shortly after X-Mas I was fired I was never writen up or signed any paper work I know Ga. is a right to work state but i know they still have to let you know. After i was informed that I was on the DHL list it took me from the first of the year till june to be removed once i was removed i went and reaplyed for my job back but at another store, at theat time I was 6 months pregnant but was hired back i work about a total of 2 weeks and then was taken of the scadual being told by the district manager at store #747 that he did not want to have to put up with a pregnant woman in his store this was 3 weeks latter after i had worked to clean the store from the pig pin it was to looking half way nice. I was fired becasue i was pregnant and having mood swings which I fill was wrong. at the time Greg Berk was the district manager at this store i dont know if he still is or not but he needs to be fired and put on the DHL list. | |
| ms. k | 12/29/10 |
| i have read your posts, and i also have seen the mistreatment of employees regarding theft, poor management, etc...i quit, but felt like i had no choice, because i was dreading coming in to a job which i loved to do. have been with waffle house since 1994. beause i walked out, with good reason, i have been "blackballed" by new management, to work at any waffle house...the ones that call out and don't show...still have their jobs...anybody who would like to contact me, feel free to at: ambergrisk@yahoo.com would like to talk more in depth of your experiences... | |
| Wayne | 12/29/10 |
| THE WORST WAFFLE HOUSE I HAVE EVER BEEN IN......STORE # 922... the 2 people working, acted like they didn't even want to be there, they didn't want to take orders. Ordered the All-star and our food came out at all different times, with our waffle coming out after we had eaten. It sat on the counter for 10 minutes and was cold. The plate of bacon came out after the plate of food came out. There was a lady complaining about her eggs in her take out order, so I guess the cook was mad about it. The cook was throwing plates across the room from the cookline to the dirty dish bin under the counter. The drawers underneath the grill was open so the the cook took his foot and kicked it closed. That was pretty bad considering everyone can sit there and watch you. We sat at the counter and saw this take place. I was never asked if I wanted a refill, and after the food arrived the waitress never came back to check on us except to bring the food at different times. This by far was the worst experience I have ever had at a Waffle House. | |
| Carol Hemmen | 12/29/10 |
| The evening of Dec. 28 my husband and I had dinner at the Waffle House in Denton, Tx. The food was delicious and the waitress did everything right. My gripe was with allowing two obnoxious customers to sit in the small area and puff one cigarette after another. I could hardly breathe and by the time we left my throat was sore. My husband, many years ago, lost part of a lung indulging in the stupid habit of smoking. He HAD to quit 46 years ago!!!!!!! The doctor told him never to come back for a checkup if he didn't. In that era no one had the information as to how devastating smoking and especially second hand smoke is a destruction of the human repiratory system. Why the personnel let those two (one male and one female) smoke and smoke and smoke and never ordered a thing. That couple had better not think that incessant chain smoking will not harm them. That is what all smokers think nowadays. With all the information that is available, NO ONE SHOULD SMOKE especially in a restaurant. | |
| Terry Underwood | 12/27/10 |
| I went and ate at waffle house #1612 in Cumming GA and it was Horrid. the food was nasty and the employees were extremely rude and timid. The sad thing was that the District manager(believe her name was Shelly) was there and informed of the behavior and did nothing! i know where i will never eat again! | |
| Dawn Stewart | 12/22/10 |
| On 12-21-2010 I went to the Waffle House at 631 W. 15th Street in Panama City, Fl and sat down. Staff saw me and just kept doing their own thing. After about 10 minutes, I got the attention of a waitress that was standing there wiping silverware and she said my waitress was sitting down talking so she took my order (grill cheese sandwhich and scattered hashbrowns with onions and extra cheese). About 5-10 minutes later the waitress who was supposed to be mine got up and saw me and asked if I had been helped. I told her that after 10 minutes I got someone to help me and she made a smart comment about where I was sitting and said it was hard for them to see customers there. She soon brought my order and left without asking if I needed anything, so I had to get the other waitress' attention to tell her the order was wrong. By this time I was so frustrated that I just got up and left and I will never go to another Waffle House again. I waited tables for years with my first job being at Omelet Shoppe and this behavior is totally uncalled for. You do not ignore a customer simply because they are not in your section. I had just eaten at Coram's ( a localally owned Waffle House type place) a few days before and it was excellent as always and because it is the holidays, I left my server a $10.00 tip. Why would I go to Waffle House when I can go to Coram's and get better service and food? | |
| PJ | 12/18/10 |
| I grew up being a regular customer of waffle houses from all over the u.s.a. I am so disappointed to see how waffle houses service and employees have plummeted. I order two breakfasts for me and my girlfriend and the food was fine all except for the fact that for both of us I ordered triple egg whites well done and mine looked triple and my girlfriends only looked double and I said I wanted another one, because it did not look like there were three. The cook approaches me, with attitude telling me that when you remove the yolk they are smaller, well no duh!! I have been eating egg whites since I was 18 and I am now 37. What? Do you think that I have regular eggs and just when I come to waffle house I just order egg whites. The cook and I had words and the lady that took my order was nice and got my extra egg. On top of that the gratuity was $2.54. Since when did you add gratuity for to go orders, I do infact tip even with to go orders and gave an extra $3, but was not told the gratuity was added until after I asked why the bill was so high. That was a lot of money over @20. for two people to eat, plus added gratuity. For future reference, I have been a server/bartender and manager of restaurants for a decade and when you add gratuity you should always tell the customer so they do not feel cheated. This store is in Atlanta, off Chamblee-Dunwoody Rd. I live less than three miles away. I want to return there because I have never had a problem there, but that man cook that worked this morning was rude and should be FIRED!!!! Because, when I was talking to the young man at the door the cook stared me down and I told him if he had anything to say to come to me, he said your staring at me and I am his boss, talking about the young man that I was talking to at the door. So you know, my gf is an H.R.Manager, and she works for an international company here and Atlanta, I told her and she will be contacting your offices. I hope that an investigation will be started on this situation. I spoke with the young man, that was very nice, Jared and he said he would tell the manager Lisa, he did say she was there and I tried calling when I left to speak with her and they told me she wasn't there today! Please do something!!!! | |
| Kylie | 12/18/10 |
| The drama continues at the Pace Fl. Waffle house with denise and her cheating on her husband with a costumer Now she moved in with this guy in May. but update now She is back with her Husband and she is now showing off her new car her husband bought her. what kind of sick people do you have working for you there? Has a affair with a customer and then goes back to her marriage and she is showing off her new car like she was rewarded for what she has done? Its not like no one knows whats going on she tells everyone and made her husband look like a major loser but as it turns out he is a really nice guy and she is the loser. Its something else She thinks everyone in the store just loves her in truth no one there really cares. all the customers just shake there heads. She is some one you do not need working for your company. You do not sleep with customers! The big kick is The guy she cheated with still comes in to the store and hangs out for hours. I should tell her husband so he knows what a fool he is being made of. But She would lie her way out of it. You have a true socialpath working there. Sorry myself and others I know have stopped going to waffle house to eat because if you have people like this working for your company I have stoppeed going there. | |
| Sean | 12/18/10 |
| Where to begin. Visited Store # 1119 in Archdale, NC. Let me just say thay we have been going to Waffle House every weekend for the past 6 years. And only recently when they closed or revamped the Kernersville location and moved the peons from over there to this location that things started going downhill. My one and only problem is EGGS HOW HARD IS IT TO SCRAMBLE EGGS. DIDNT KNOW THAT SCRAMBLED EGGS ARE SUPPOSED TO HAVE WHITE PATCHES IN THEM. I DONT EVEN CONSIDER THAT MIXED. TO THE DUMB FUCK MANAGERS THEY KNOW WHO THEY ARE. THE RAGGEDY OLD FUCKS COOKING THE MEALS. MUST BE BLIND OR LOSING THEIR SITE. PLEASE LEAVE AS SOON AS POSSIBLE. On one occasion I had to send my plate back 3 times and it still wasnt right after that... Was told about 2 months ago that they would be transferring the old retarded fucks back to where they came from but that must have been bullshit cause every weekend I see the same fucks.. most of time I ask if my waitress to cook my meals for me since she seems to be the only one that can cook. that stopped cause the DUMBFUCK management over there got all mad cause it was messing up their flow... well let me tell everyone, you need to bitch as much as possible to get what you want it seems... especially with the morons that seemed to illy running the place... THE BEST WAY TO DEAL WITH DUMBFUCKS LIKE THAT IS TOO KEEP SENDING THE FOOD BACK TO BE MADE AGAIN AND AGAIN MAYBE AFTER THE 7TH TIME THEY WOULD HAVE 40.00 WORTH OF FOOD WASTED MAYBE THEY WILL GET IT STRAIGHT... EVEN ASKED THE WAITRESS WHOM I'VE KNOW FOR ATLEAST 4 YRS. TO MAKE SURE THEY WHIP IT IN THE BLENDER THATS HANGING FROM THE SIDE GRILL AREA. AND THE DUMBFUCKS STILL COULDNT GET IT RIGHT. CAUSE THEY DIDNT WHIP. PERIOD THEY DID WHAT THE FUCK THEY WANTED TOO. THIS ISNT THE FIRST TIME I HAD CALLED THE COMPLAINT LINE. CALLED 2 WEEKS BACK AND THEY SAID THEY HAD NO RECOLECTION OF THAT CALL BUT SAID WE SHOW SOMETHING FROM FEB 09.WTF..... MY PLAN OF ATTACK IS TO KEEP GOING TO THAT LOCATION AND SEND THE SHIT BACK TILL IT COMES OUT THE WAY I WANT IT TOO.. I WILL DRIVE UP THE FOOD COST TO THE EXTREME.. I WILL NOT BE SATIFIED TILL THEY ARE GONE THE MANAGMENT (WHITE FUCKS THAT CANT COOK PAT AND CINDI). A REPLACEMENT MEAL WILL DO NO GOOD... ACTUALLY GONNA CALL UP THERE AND POST THEIR NAMES ON THIS BLOG SPOT SO THAT EVERYONE WILL KNOW WHO THEY ARE... HOPEFULLY MANAGEMENT (REGIONAL OR DISTRICT) WILL GET RID OF THEM. WILL NOT HOLD MY BREATH THOUGH | |
| Jessica Veal | 12/18/10 |
| I worked at the Waffle House in Fayetteville, Ga, store 1344. And it was not the most pleasant experience, the unit manager James Aquarius is the worst manger. He is not managerial material at all. The first bad experience I had with he was when I was sick and could not attend work due to me being ill. I called him seven hours before my shift to tell him I would not be able to attend work. Mr. Aquarius response was he did not understand the reason I could not show, even after telling him the extent of my illness, and how it would be very unpleasant to appear at work in this manner. He goes on to tell me I must show a doctors note upon returning to work. I had another issue with him but did not approach him with the issue. He has the 3rd shift on some of our busiest days to do inventory. It posted in the back room and in the training book where it states that 1st and 2nd shifts are to do inventory, but he has his staff so afraid of him that no one will say anything. He gives punishments such as cleaning ceiling tiles or something that he feels is best to use to his advantage. I think this very unprofessional to retaliate against you because you speak up. The most recent incident was on the morning of December 18, 2010. Weeks after giving him my two weeks notice. I received the schedule and it conflicted with what we previous had discussed. We both agreed that New Years would be left open until I gave him a clear on weather or not I would work. So on the morning of December 18, 2010 I reviewed the schedule and found some conflicting dates. The first was Thursday December 23, 2010, this is because I do attend classes and that is our last day which includes finals the second is the new years weekend, where he had me schedule for, even though we did agree to leave it open. This is when his attitude changed and he became upset. He than started to shout at me in the most unprofessional manner, stating he GAVE me this job, as if he owned me or I owed him something. I explain to him that I put in my two weeks notice and working Christmas was an agreement and not mandatory. Mr. Aquarius then repeatedly asked me to leave before he said something he would regret. I left before the situation escaladed into something more. I refuse to return because I am afraid of a confrontation with him that will not end well. I did not quit my job I was asked to leave, and I feel like a situation of this manner should be dealt with. No one should have to work under these circumstances of being fearful of their job if they are being unfairly treated and to voice your opinion to be retaliated against by an unprofessional manger. | |
| Anonymous | 12/16/10 |
| Derby City Waffle Treats it's Managers and District Managers awful! I'm a regular at Preston Hwy and Fern Valley Waffle Houses,in Louisville KY. Theres a District Manager that seems to alway's be there day and night, I don't think he's had a day off since he started working in those stores! Corporate Waffle House should do something about the way this company treats it's employees. I know previous Managers, District Managers that actually were receiving food stamps something should be done! | |
| Stephen | 12/4/10 |
| You need to do a drug test on the manager brandy at the Waffle House in gulfport Ms on hwy 49 and airport rd. I've sold her drugs in that back room. She turns the lights off so the cameras dont see. | |
| Brandon | 11/27/10 |
| I was a trainee at the Greystone unit in Hoover, AL and it was terrible. The first trainer (Kelly) was nice but I felt she focused on the other trainee more. She was being shown so much more than I was. The other managers were always looking at her training books and making sure she was up to date, while I was getting behind. I talked to more than one manager about getting behind in my books and the response was always we will get to it but we never did. Overall no one seemed interested in my training. The trainer was fired (for stealing) and for two days I had another trainer (Dana) and it was great I learned a lot and felt like I was wanted there. The following monday the district manager (Richie) took over and my training was derailed. All he had me do was cleaning tables, floors, and dishes all day, even after I talked to him about being behind on my chart. I learned nothing that day. He also, repeatedly asked me about the hotel I was in. He would not stop asking, the same day, have you found an apartment yet; hotels cost money. I haven't worked 2 weeks yet, I needed time to make and save money to pay for a place. I came to Hoover with only $30 in my pocket. Tuesday was no better. He (Richie) finally had me doing something involving my training. I marked plates. It was my first time and even though I studied the marking card, I was still having trouble. He told me to go do something else he would mark the plates. He also would prepare orders wrong and blame it on me when the saleperson said the customer complained about the order being wrong. After I told him the exact order the saleperson called out. He and the other trainee (Maggie) would walk around together and saying negative things about me. Richie also made a racial joke to one of the salepeople (Brandy). He asked Ashley to tell Brandy how to setup a table. Ashley said white on right. Richie then told Brandy that the reason they had that rule was because "white it right, HAHA". I, as an African American was angry and felt uncomfortable. I left after I was told to clean the floors and waffle irons. While he and the other trainee stood around and talked. I contacted Amanda the HR lady that recruited me and told her I was quitting. I told her was happened and she offered me another district in Huntsville, AL. I declined because the Alabama managers seem to be a close group and I just didn't want to be in that situation again. I know I rated my experience a 1. But the employees at Greystone are great and do a great job. I gave it a 1 because of the lack of interest in my training and for a manager that seemed to not want me there. | |
| Gina Waffle House Sharon Rd. Cinti Ohio | 11/28/10 |
| After reading about other Waffle Houses, Ive got to say if you want to come in and be treated super friendly,get hot food fast that is cooked by a great cook please come in and see us, Gina, Jessica, Stephanie, Megan,Ann,on 3rd on 2nd you will be treated great by Destiny and Danielle. Our 1st shift girls are always happy to serve you as well, Keisha, Tracy, Laura, Mariah, and Deanna are awaiting your arrival. We have a great manager, Gary that has supported us in providing great service to hungry customers like you! We are waiting for ya | |
| breakfast is better in bed | 11/28/10 |
| Waffle house sucks i'd rather eat breakfast in bed i was once at a waffle house in snellville ,ga and the waitress had a taser and was playing with it instead of taking orders it was really loud and scary and on top of that another guy walks in and she lets him start playing with it wat a bunch of douches also every waffle house is freezing inside invest in some central a/c call sandy shumate and have her install some heating cause that cold is rediculous. also your jukebox songs suck and are outdated i mean who the heck listens to the gaystreet boys anymore? Queers. | |
| Cassie Lockhart | 11/29/10 |
| I worked for Waffle House for four years, I loved my job and I could great almost every customer by their first name. I came into work one morning and one of my coworkers had been taunting me, I tried to go on with my work but the taunting kept going on and on. So finely I went to the manager and asked him if he would please say something to her, but he said and i quote "I will not say a damn thing I was not out there, you need to stop this shit and get back to work." so I went back to work but she kept on until I was in tears. I went back to the manager But he would not do anything but say "Go back to work!" I told him I could not work likes this and he told me, "Than you need to leave!" I had to leave I could not go back out on the floor and deal with it without crying and making a fool of myself in front of customers. Then I was told I was fired for walking out. I felt as though I was being be-trade it hurt because I loved my job. After I that I still went in to eat but one day one of my regular customers came in and asked me "So when are you coming back?" Before I could say anything the manager walked up to the customer and said, "Never she walked out and has been red flagged. She will never work for us again, you can bet you money on that." I turned beet read I was so hurt, and then to find out in front of the customer that I could never work for Waffle House again. The Waffle House I worked in I was also a 22 year customer. I had been going there since I was 2 days old. I know I have been wrongly done all I want is for the red flag to come off my file so that I might work at a different Waffle House. Thank you, Cassie Lockhart 434-221-6572 | |
| jason mccleary | 11/23/10 |
| i have gone to waffle houses over the past 20 years,very good service.but now i no longer eat there.i have a claim that was waffle houses fault.and now they refuse to pay or even contact me.ripped the frontend of my bmw back in april of 2010.i'm in the process of suewing them for not paying for demanged.this happened at the las vegas store in white settlement texas.. | |
| amanda | 11/18/10 |
| The waffle house in shallote, nc is horrible. the staff really needs to be checked. there is a married couple that works there that shouldnt have a job. that place is supposed to be a corporate store and all they have is nasty people working there. no wonder waffle house has a bad name. they need to take in consideration that the crapy people they hire is why they dont get business. | |
| Dan B | 11/19/10 |
| I attended Waffle House located at 3036 Anvil Block Rd, Ellenwood, GA 30294 the booths were full and I was the only one waiting. Because of a old back and leg injury I cannot set at the bar with the high seats. I was the only one waiting, I waited for 10-15 minutes then some younger people came in then turn around and walked back outside. The waitress asked if they were leaving, they responded, "No we are going outside for a smoke we will be back in." Then a lady at one of the booths finished her meal and got up to pay and leave. The above mentioned waitress began cleaning the booth at this time I approached the booth to set when she told me that she had promised the booth to the people outside. I respond but I been setting there waiting before them and she respond sorry I already promised. HMMMMMM! must be nice to have friends working where you don't have to wait like everyone else. | |
| Dave Browning | 11/20/10 |
| I am fully aware that smoking in the Bowling Green, KY restaurants is legal and not banned by local, nor KY law. However, it seems to me that your company, as a chain-wide policy would CEASE all smoking, in view of the overwhelming evidence that smoking, as well as second-hand smoke causes cancer, heart disease, lip and many other cancers, emphesema and numerous other diseases. Your restaurants are in small buildings with heat/air systems that cannot protect customers and, especially employees from cancerous carcinogens that cigarettes provide.(I read that no building's system does.) By allowing smoking in your restaurants, you become a party to, and are partly responsible for 1000's of deaths each year. I believe that Bowling Green and the State of Kentucky are also parties to this behavior, but the Waffle House company should do the responsible thing......I am a regular customer, and enjoy your breakfasts. But I am amazed that WH allows smoking! | |
| Jason Dishneau | 11/11/10 |
| I needed some help with retrieving some tax information from 06&07 so I called a corprate office . Valarie Presley helped me and with in four or five miniutes had everything I needed and said it would be in the mail today. Excellent job Valarie! | |
| | 11/12/10 |
| i ate at the local W.H. and got sick to my stomach watching the manager and the waitress called magen rubb all over each other. it was inapropriate and un professional | |
| un aproove | 11/12/10 |
| the local resturant in mcminnville th is un professional while i was there the manager and the wait staff were fondeling each other and the managers married. my food was cold and throwed on the plate . if they stop playing around and start acting professionally they might get good service | |
| triggerpuller03 | 11/10/10 |
| My wife had 5 interviews for a mangment postion. The last one was with me. The interviewer wanted to know if I was okay with the work hours she would be working. I said I was good with it. After that they said they would be in contact the same day with an offer. Well a week later she get's a text from the regional manager saying thatn she is sorry that it has taken so long. Another week goes by and I tell my wife to call and find out yes or no, guess what, the regional manager texts her back with a offer. It was for a waitress position. Thier is a serious lack of proffesionalism at waffle house. And it has been about two months and still no check in the mail for her time. waffle house and thier mangament can go fck themselves. | |
| William Smith | 11/10/10 |
| I belive Waffle house has more bi-polar and borderline personalities working for than any franchise I know. Especially there League city Texas store. Many times while waiting for my food the servers as well as management have curesed each other out while cooking and serving food and then turn around to the customer and say with a smile "If there's anything else....." I've since stop eating there, the thought of syliva flying in my food was distubing. As well as no respect for the children.... | |
| melissa | 11/4/10 |
| i am a waitress in louisiana. although the hours are great the pay sucks at waffle house. how could your ever keep decient cooks when theyre pay maxs out at a measley 9 dollars and hour, no wonder only crackheads apply. its bullcrap and you know it. | |
| ROBERT KATES | 11/4/10 |
| I WORKED IN KISSIMMIEE FL, HAD TO LEAVE BECAUSE OF CERRIA JONES, THEN GOT TO MY NEW STORE 1266, AND WAS FIRED, BECAUSE THEY SAID A CUST IN KISS,FL SAID I DISSIMISED AGAINEST THEM, I KNOW IT WAS CERRIA JONES WHO CALLED BUT WHAT CAN I DO. THE MANG TREVER CAMPBELL SHOULD BE FIRED, HE DOES NOT KNOW HOW TO MANG A STORE. SHES STILL THERE DEALING DRUGS OUT THE DOOR AND NOTHING IS BEING DONE..CK OUT STORE 435... | |
| Ashley Beare | 11/1/10 |
| I had just visited waffle house #1614 and all I have up complain about is the temperature. It was entirely too cold in the building. You could see your breath. The poor employees were wearing jackets to stay warm. One waitress volunteered to cook just to stay warm. The service was excellent. However, I wanted to eat and leave soon as possible. This is not acceptable! | |
| Courtney Glas | 10/29/10 |
| I worked at the WaffleHouse in Ocean Springs MS, and then got moved over to one closer to home on Canal Rd. in Gulfport. Just recently I was told by my landlord that one of her friends, who's a regional manager for WaffleHouse, told her that I was fired for stealing from the register and was blacklisted. She's threatening to kick me out for this. 1: How do I obtain something stating that this isn't true? 2: Who do I contact to file a complaint against this manager? It's a complete breach of the Privacy-Act to be telling people stuff about my work history - be it truth or lies - and I want it taken care of. Any ideas? | |
| Mike Tierney | 10/29/10 |
| Its Waffle House man, enough said! There is no better place to eat breakfast! IS IT A TRUE 5 STAR JOINT? No, but its been around a long time so they must be doing something right! Don't change a thing, keep it greasy, keep hiring the waitresses you hire, and keep those cooks cooking 20 different orders at one time and feeding us all in a hurry! | |
| Patsy Bailey | 10/30/10 |
| Attention Joe Jr. You wont remember me I worked for you for years. Iwas employee of the year in 1976 in Tucker Ga. I just want you to know since then I have worked in fast food,but Waffle House is the best company I have ever worked for. Youre daddy would come by and talk to the waitresses not the managers to see how things were going. Now I work for a big company and when the bosses come by you cant talk to them they dont know whats going on. Its the worst managed comoany I have ever worked for. Cause they dont have any idea whats going on. Thats why Waffle House is number one and thats why it will always be my favorite company to work for. Former Employee Patsy Bailey 4880 Red Banks Rd. Byhalia Ms. 38611 662-8388400 | |
| dawn love | 10/27/10 |
| this comment is about baker rd. in acworth ga. the girls there are just great but that manager they have is the sorriest one i have ever seen.i work for wafflehouse for over 16 yaers and i have seen some bad ones but he is the worst i ever seen. | |
| DAISY | 10/19/10 |
| WAFFLE HOUSE IN 2344 BOUDRY ST BEAUFORT SOUTH CAROLINA 29942. NITE CREWS ON THIS BRANCH ARE THE MOST IDIOTIC,IRRESPONSIBLE CREW I HAVE EVER ENCOUNTER IN MY LIFE.I FEEL SORRY FOR WAFFLE HOUSE HAVIN THIS KIND OF CREW.A BIG BIG BOOOOO TO ALL THESE CREW.I WISH THEY ALL GET FIRED CAUSE WAFFLE HOUSE DESERVES BETTER EMPLOYEES THAT THESE STUPID CREW!!!!VERY VERY POOR!!! | |
| Richter | 9/30/10 |
| I had brunch at the waffle house at Oakland boulevard in Fort Worth, TX last Thursday Sept 23. What i saw was revolting and a possible violation of TX labor laws. An employee with a badly burnt nose was being verbally abused by his superiors! This guy was obviously in pain thanks to this big burn on his face and the management and staff were beating the poor guy down rather than doing he right thing and getting him some treatment! Not surprisingly this was the only polite employee (name tag - Amis) on the premises as confirmed on my interaction with him later. Waffle house is a disgrace and I and my friends are not eating there again. I also believe we need to get the TX authorities involved before they do further damage. Meanwhile the Waffle house management better give this employee an award or promotion or something for putting up with their crap yet happily and readily serving customers with a smile! | |
| mrs mateos | 9/29/10 |
| I ate at the waffle house on i 20 at exit 80 in south carolina an the lady serving us droped my boyfriends plate on my phone and broke the screen an then had an attitude with me when i asked what was going to happen about my phone. thats bs. get happier eemployes! | |
| kirsten samples | 9/23/10 |
| I myself worked for a waffle house for almost 5 years. I was fired back in nov 09 because they said they caught me on tape stealing from the register, but me and my other coworkers have never signed any drawer shortage forms and had no knowledge of the shortages. I asked to see the tape but my manager would not show me. I got a lawyer but the waffle house never sent a response to the letter. What kind of company accuses a person of something but wont let them see the tape or wont answer a lawyers letter back. I got my bonus check at christmas and it said that from year to date I had a whole $1 and some change that was taken for shortages. Now explain this one. They looked at tapes from sunday to wed. Im sorry but if someone was taking from me I would have gotten rid of them on the first day I noticed it not wait and let them work 4 more days and then fire them at the end of there shift. I loved my job and the people that I worked with and was fired for something I didnt do. I didnt sign any shortage forms. Waffle House hwy 101 in Greer needs all new management. Well after I was let go the manager left and the division manager moved to a new division. How convinent was that, and from what I hear the district is going else where also. All I wanted was my name cleared and the DHL removed so that I could go to a different one so that I could take care of my family I didnt make big bucks but I was able to take care of the kids on what I made. | |
| | 9/15/10 |
| I FELT AS THOUGH I HAD WALKED INTO A BAR FOR BREAKFAST in Archdale, NC (9/14/10 @ 10:30am). The music was way too loud and the servers were cutting up and carrying on with one customer seated at the counter. The laughter and talking (of the servers) were so loud, you could barely hear yourself think...much less have a conversation with family members. We have a small child and could not understand what he was talking about. We moved to another table to try and get away from the noise. That did not help. We even commented about the noise level and nothing was done. This went on for about 10 minutes. We decided to leave before our meal was served. I paid the bill and had them fix our order TO GO...we did not get drinks to take with us. The order was not taken correctly. There was only one other table of customers there. We left and will never be back again. | |
| william ashby | 6/13/10 |
| you all need to sneak in the resterant in aynor,south carolina,went in their june 9th,2010,dirtest one my wife and i have ever been in.this one less than three yrs. old.looked liked they didnt care just standing around. thank you. wm and ruby ashby 1754 duke rd. longs,sc.29568 | |
| Diane Perry | 6/16/10 |
| You need to check the staff at the Alabaster, AL location. Depending which waitress is on duty (especially between 4am-5am) the prices are always different. When did you institute a 35% gratutity on take out orders????? I waould very much appreciate a phone call or an answer to this email. Thank you Diane and Andy Perry 907 4th Ave SW Alabaster AL 35007 205-230-8470 | |
| mary anderson | 8/24/10 |
| you need to do a drug test on the workers at the jesup store | |
| Lynn Lawson | 8/27/10 |
| My daughter and I ate at the Waffle House on Redbud Road in Calhoun, GA yesterday around 11:30 a.m. We ordered breakfast and were served rancid o.j., slightly cooked eggs over medium and home fries that were hard on top. The Diet Coke was a joke. We paid our $14.00 bill (with tip) and left. After an hour, we were terribly sick, stomach pains, diarrhea and nausea. We must have hit 20 restrooms on our round trip to appointments and are still hitting the one at home! We couldn't eat anything the rest of the day and I'm diabetic and have to eat every 3 hours or I could get very ill. Their food made us very sick. We've often eaten there and it's just this one cook that's awful. I wish they would replace him with someone who can really cook and can tell if something is done. Another thing, they keep their eggs at room temperature above a greasy grill so that the heat rises up to the eggs. This is during an egg recall! They should be kept under refrigeration and I know for a fact, they were told this by the health dept.They didn't fair too well on the current health rating, but I read it in the paper after we ate there, not before. The health rating could not be seen on the door this morning. Shame on Waffle House for getting people sick! Fire that cook! He's the one with the very light hair color. For this reason I will never return to that location. | |
| YANC Y (TRASH TALK) | 8/31/10 |
| THIS WAS THE WORST TIME THAT I HAVE EVER HAD AT WAFFLE HOUSE. THE COOK LEAVES AND TOLD SOMEONE WAITRESS'S OR WAITRESS F U. ANGEL OR APRIL TOOK THE ORDER SCREWED THAT ALL UP BUT IT WAS THE END OF HER SHIFT SO I GUESS IT DOESNT MATTER. FOOD SERVED BY CRYSTAL ORDERS WERE WRONG. HAD TO MAKE MANY REQUEST. MY FOOD ARRIVED THE EGGS NO CHEESE. THATS WHEN CRYSTAL BECAME ANGRY AT ME BECAUSE I REQUESTED CHEESE ON MY EGGS. WHICH I HAD ALREADY ORDERED. ATTITUDE STARES , EGGS ARE SERVED THE LOOK LIKE THE COOKED THEM OUT BACK ON THE GROUND. SO I SAID THAT THEY LOOKED TERRIBLE SHE BEBIN TO ARGUE WITH ME ABOUT THIS. I ASK TO SPEAK TO THE MRG. SPOKE WITH MRG TOLD HER THE PROBLEM WHILE BEING TAUNTED BY CRYSTAL. AFTER I ASK WOULD SHE EAT THEM MRG SAID NO. I THEN WAS TOLD TO( GET OUT OF WAFFLE HOUSE) THE MRG SAID NOTHING TO THE WAITRESS. I BEGIN ASKING FOR THE DIS MRG #. I CALLED HER WHILE WE WERE SEATING AND EXPLAINED THE PROBLEM. THE ONLY SOLUITION TO THIS PROBLEM FROM MRG DIS MRG CORPATE TRAINER INLOUISVILLE IS THAT U CAN HAVE A DINNER ON US. THAT FAR FROM A SOLUATION WHEN I HAVE A 6YR OLD CHILD SEATING HERE MY DAUGHTER. THE WHOLE STAFF SHOULD BE FIRED. NEW ALBANY INDIANA LOCATION..... TRASH TALK DONT TAKE YOUR FAMILY TO THIS WAFFLE HOUSE | |
| chontelle | 8/1/10 |
| plzzzz do an investigation on store 415 on lawrenceville hwy..im normally a second shift waitress i have never gotten a shortage some how the manager CARL EDWARDS ask me to do a inventory while he was counting down our drawer the other waiter whom i always tend to work with was still takin orders because 3rd shift was 30 mins late...third shift finally arrives he takes our drawer without a waitress or waiter around to watch him count it...so i finally get done with inventory and he says we're 9.00 shorts then he adds the 4.00 more he has to pay us in credit cards...i ask him to double check but mind u the money was already seperated and went thru before i even gotten back there...i honestly don't agree with being written up for a drawer i was'nt even able to verify..i ask that corporate investigates store 415 and the way management handle the drawer between shift changes...im beginning to think i may be getting set up to get fired...8/1/10 | |
| Best Line Cook Ever | 8/2/10 |
| Please investigate Waffle House #374. I was told by your corporate office that this unit was hiring and when filling out applications numerous of time the supervisor there keeps telling me that they are not hiring. She was just nasty, nasty, nasty! Please note that I have worked at previous Waffle Houses and my status is currently listed as a rehire. I am a African American women that would like to at least get a decent interview! Or maybe just a friendly smile advising that we will call when we have the availability. | |
| Salena Richardson | 8/11/10 |
| Rating is due to the poor customer service. My family and I have visited Waffle Houses many times in different states and never experienced a rude staff member as this one; Christina ( Chris). This WH is newly built, Garner Road in Spartanburg, SC; visited there 6/25 @ 1130. My family and I ordered our usual, when check received amount was ~ $7.00 more than usual. Ask for further explanation, more loud-talking language w/ attitude, calculator pressing, and derogatory language from Christina. After continued discussion and pointing out to her she was overcharging each one of our meals. I received more attitudes, paid the bill and left an appropriate tip. As my daughter (15), son (9), and I were leaving the waitress even more loudly remarks to another server and her visiting family members, "It's not my problem she don't know what she ordered cost...." I will not visit this WH again and that server is a poor reflection of the friendliness typically projects. This server ( with another on break) also used work time to call a styling school to check on rates for haircuts instead of tending to customers. A response is appreciated since the manager nor corporate has responded to 2 prior mailings. | |
| CHERYL ROBINSON | 8/5/10 |
| I HAD TO GO TO WORK AT ANOTHER STORE BECAUSE OF CERRIA JONES, SHE MADE TREATS AGAINT MY LIFE AND THE MANG DID NOTHING ABOUT IT. | |
| willie and lawandra | 8/6/10 |
| Today 8-6-10 me and my honey went to the waffle house n deltona,fl off deltona blvd and debary ave. Before I say this let me jus inform you that my husband has been a chef for 30 plus yrs and I have been a server for 6 yrs so we can relate to most situations. Well it took 10-12mins b4 our server even came 2 greet us and she knew we where sittin cause she had to clean our table. She was in a really rude mood mayb cause she was busy. Well I guess the a/c is leakin or broke so they a guy takin the ceiling tiles down as we ate right next to it as the water splashed on floor on syrup and on people leg at we ate. Mind you the servers had 2 walk under when this nasty water was drippin n plates as they walked them to the table. So a few others said something about how nasty it was and how they shouldn't do that when people r eatin. I feel as if they should of closed that section off or waited til business was slower I feel that was so unsantier. And a health code volation. We would like 2 hear back from u all u can reach us at 3213598580 willie glanton. | |
| Sherri Funk | 6/27/10 |
| We had breakfast at a Waffle House on Blue Mound Rd in Fort Worth, Texas recently. The food was wonderful and the service was even better. The staff was polite, friendly and definitely customer oriented. The food was some of the best I have ever eaten and worth every penny we spent there. I hope this feed back gets back to this restaurant because they clearly deserve all five stars. The next time I travel I will be looking for a Waffle House to eat at. Thanks for the great experience. | |
| Waffle man | 7/10/10 |
| Holy cow, I'm not sure who trained the staff at the Hamilton Mill Waffle House in Buford Ga, but they are probably the most unorganized group of people, not only did it take nearly an hour to get a paddy melt, but I also asked for no onions and it was piled high with them, the server told me sorry the cook was flustered. I'm now have decided that I will never return. Last time I sat down in there for 15 minutes and left because nobody even said a word to me. You might wanna consider watching the video for training purposes as posted on the wall. Time 6:00 to 7:00 pm 7/10/10. I think the trainer might wanna stop back by and get this place fixed up. Worst service ever. | |
| Zeb Exec | 7/23/10 |
| In July 2010 I ate at Waffle House #1296 on Highway 19 N outside Zebulon, Georgia twice. The service was good both times but the second time, I saw a roach crawling across a cloth, used to wipe the tables clean, located next to the silver ware holders. As I didn't want to see anyone lose their breakfast because I said anything, I looked for a rating by the Health Department but didn't see one. As I was riding with someone else, I though I would write a letter to the Health Department. Where is the nearest Waffle House to Zebulon GA? | |
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