702 SW 8th St. Bentonville, AR 72716
(479)273-4000
Reviews For Wal-Mart Corporate Office
Russell Melancon russelljmelancon@bellsouth.net  | 2/4/12 |
| Went to 5 wal-Mary advertising hp lap top for$298 but none of them had one sounds odd and deceptive. | |
JEWELL DICKERSON 502-742-6944  | 2/4/12 |
| I USE TO LIKE WALMART BUT IT'S NOT A GOOD PLACE TO WORK....BECAUSE MY MOTHER WORKED THERE 13 YEAR'S & AND NOW SHE'S VERY SICK AND THEY WANT GIVE HER HER BENIFITS BECAUSE RIGHT BEFORE SHE GOT SICK IN THE LAST YEAR THEY CUT HER HOUR'S LIKE A HALF HOUR TO MAKE HER NOT FULL TIME AND NOW SHE HAS NO DEATH INSURANCE AND IS TOO OLD TO GET ANY BECAUSE OF HER AGE AND HEATH..AFTER 13 YEAR'S OF WORKING FOR THEM YOU WOULD THINK THEY CARE MORE ABOUT YOU THEN THAT BUT ALL THEY WANT IS YOUR MONEY LIKE EVERYONE ELSE SO' I SAY WALMARTS IS SO WRONG FOR WHAT THEY DID TO MY MOM. | |
| have no idea | 2/5/12 |
| There not doing away with door greeters they are just going back to there normal job the way sam wanted it in the beginning are they are going to be required to do is be door greeters they will no longer have side jobs thats the way its suppose to be.. | |
| NOYB | 2/3/12 |
| @ pissed off will you cant trade store credit for american express to use somewhere else. you CAN buy cigarettes, alcohol, condoms, swiss cheese, a vacuum cleaner, or anything (so long as its legal and on the shelf). they gave you STORE CREDIT. YOU NEED TO GET SOMETHING AT THE STORE. HELLLOOOO MORON??? (GREDDY ASS WAL-MART WON'T ALL MONEY SPENT IN THERE BIG STORE) <--- what in the world does this mean...its embarrassing :( @ computer guy what are you blabbering about? some kids are using prepaid phones? why is walmart responsible for anything? lemme guess, someone uses paper and pencil to write death threats...WALMART MUST PAY. idiot @ walmart employee those rules you dont like have a reason, and are not illegal, immoral, or unethical. you seem to understand why they exist, yet it did not stop you from adding them to your gripe list. its unfortunate that you arent getting the money you feel you deserve, consider a transfer or getting the education to become the pharmacist. no better way to improve your situation. as for avoiding time and a half employees on sunday, ok. thats not really your problem. dont get angry on behalf of someone else, someone that been working almost 20 years and is probably doing just fine. @ f.a. sounds like you dont belong. take a hint and its their loss (assuming you are the wonderful individual you claim to be, not some slacker that reduced availability just to get out of work you dont like but are probably needed for). instead of ranting here, you could have been applying somewhere else. @ happy camper horray! good for you @ a pround american (spell check, idiot. dont ignore that red squiggle) you dont work for the company, and you dont like it. got it. @ Vincennes online rollback is only online. rollbacks are for a market area to push certain products (within an advertised local area), clearance is for individual stores to push (usually deleted) products. coupons are really an outdated thing, but if you arent trying to bend the rules they are very simple. my suggestion is to figure out which cashier handles them the best and use that person regularly. my suggestion is NOT the new inexperienced person, thats who the scammer would use. ask the manager who is the most experienced (and let them approve the coupons proactively), and use them @ angela sounds great! @ John Reed thanks for the heads up on that scam @ brittany blaise you stole items, you got caught. its unfortunate that you feel you should get "chances" or some kind of childish excuse for lack of being an adult. accepting tips is strongly against company policy, and if it was unreasonable to return the money while explaining our policy, that money should have been turned in immediately and directly to management. three strikes and youre out. @ shawn fartley keep your nose clean for a while and you will go back to "good" status. i know its really difficult, ive been there man. you can either stick it out or cut your losses. you realize that insurance policy is not discount policy. you realize that you cant slack off on the job. hopefully you move on and win those managers over. best of luck. @ wal-nopoly doesnt sound like management is the right fit for your hubby. if he is the good employee you believe, he should use that experience to change position or employment. there really is no other answer. @ mary ann unfamiliar with that store chain, but if you found a price match, ok. not sure what the issue is, do you mind the prices on everything else in the store? are you upset on behalf of other people because a different company has different prices? its not a monopoly, you can pharmacy one place and shop another. they just happen to have them both, for your supposed convenience. spoiled much? | |
Karen  | 2/3/12 |
| There is very little communication between the stores and corporate office for assistance to help customer service. Your'e just left hanging till ------you hopelessly let go with no resolve bbut to do it their way. | |
| Sandy Barber | 2/3/12 |
| I live in Deming New Mexico. I retired here two years ago,and would like to tell you this has been the worse Walmart I have ever been in. The majority of the help do not speak English and do not understand anything you say when asking for their help.We were full time RV;S and we traveled all over the U.S.A and Canada and have found this Walmart to be the worse we have ever encounted. #1 No one speaks English #2 No one helps you when you ask for their help because it is not their dept or they do not understand you because they do not speak English. #3 When cashing out there is always (visiting friends) talking with the cashier in Spanish when she is suppose to be taking care of you. ( This happens all the time) #4 I asked for Beef Barley and no one could help me find it because they couldn;t understand what I was looking for. A customer helped me find it. #5 I really believe everyone of your employees should all speak English and understand us. #6 When I ask anyone on the floor to help me look for something they look at me and shrug their shoulders ,because they do not know what I am saying. I really thing you should look into this We have a store here called Peppers and everyone of the employees know everything,all speak English and know what we want PLUS we get out of line in five min not a Half hour at walmart A reply would be appreciated back Thank you for your time Sandy Barber sandy88030@gmail.com | |
| a walmart worker | 2/3/12 |
| I have been working for walmart now for almost 2 years. I agree with alot of what most of you are saying. I am located in pa and it is no different here! The store IS greety, I pull skids and everything everyday, pulling my back out many times cause im only 110 pounds, and i get paid 8.00 an hour!!! Come on now! Everyone else I work with is a guy, and im stuck doing all of thier work and I am a girl, how is this fair? I don't think women get fair treatment at walmart either! As far as managment goes, the ones in my store, I could even do their job, they dont do ANYTHING at all and lack of communication, one tells me one thing, another one tells me something completely different, i don't know what the hell to do anymore!!!! | |
| steven | 2/4/12 |
| I was a walmart employee and everything but in the last month they have fired 4 people all for the samething i just got fired today for the same reason they said productivity well there is ppl in there who dont work at all and they treat the ones like that like gold and treat us like crap i wanna get together and file a law suite against walmart for favoritism and discrimnation for what they are doin if u know how to go bout doin tht let me know | |
| nantucket | 2/1/12 |
| walmart in porter texas treat people rile bad that shop there managers there no nothing about keeping people happy that shop there hell they don't even smile i cant stand them at all there are two women that manages store that are brown they treat people that are honest and yes there are some honest people that still shop there i had coupons i have a large family and it takes me 3 to 4 hours a week to hunt for sales not counting cutting over a 100 coupons to go with thoes ads so like your police says no need to have the ad with you to match other store ads come on 6 stores i look thru to be told if they dont have the paper with them then they want match ad even thoe its a 50 mile span that they should have paper like i was told from yalls headquarters so most my stuff went back i hope they are happy match other papers price at regesters my ass i think thoes two women are treating me bad because i am white yes i went there because the same women keep treating me that way every time i shop there and thats not right | |
| nantucket | 2/1/12 |
| i have no idea why any one leves yall any kind of report on walmart in PORTER TEXAS because they are still doing people wrong but i guess money is moore importent then treating good honest tax paying people with respect and holding up yalls end of the coupon and ad match policy i guess you are pretty hard up when you have 2 brown women that treat white people like crap i am going to stop shoping there but you all need to know that you need to do your job and stop this i lie all colers of people and treat them with respect but i guess that dont count with yall thanks for nothing | |
| Laureen Curtner | 2/1/12 |
| I shop at Wal Mart at least three days a week - I take my Mother along as they have electric carts for her to use. Today we were advised that Wal Mart is doing away with the Greeters! This is not a good thing. I will not shop at Wal Mart any longer as they are such a huge help. In the days of hauling out your own groceries and the checkers have to bag the groceries - it was refreshing to have a greeter assist more then once - they are always ready - I have seen them catch people stealing - when harassed by people begging for money in the parking lot - they have always taken care of the situation asap. I have posted on fb as this is not a good thing. I will spread the word. I will go to Safeway as I would rather spend more and have help out with the groceries a big perk - any assistance is a help and good customer service is what I look for when I spend the amt I do a month. | |
| Uvette Jackson | 2/1/12 |
| I was hired as a temp for the Camden DE store.On 12/17/2011 they hired me as a permanent employee. On 12/22/2011 I showed up for work and went to the CSM for my positon and they told me that Co-Manager Anita wanted to see me. Co-manager Anita told me they had to let me go because I was one of the last temp hired on. Now mind you that it's an employee who has been there for eight months and is still a temp but yet she still remain an employee. I have never missed a day of work and was a great employee.Now all I need is a letter stating that I am no longer employed and can't get one because I can no longer log on to their website. | |
| Robert | 1/30/12 |
| I hired into Walmart as a greeter. After basic training on their computers I was put on the front door with no training on how to do returns, check out alarms, etc. They did train me with CBL's on how to use the trash compactor which we never go near. There were other things too such as carding people for cigarettes and alcohol which we have nothing to do with. Most customers are nice but we have some real butt heads who think they are special and want special treatment. We try to fill most requests but don't appreciate rudeness when we can't. The worst people are the ones who live off the taxpayers with the WIX ( food stamp program ) and leave with whole baskets full of groceries and other goods at taxpayers expense. A lot of them look healthy enough to hold jobs but apparently never have to look for one. They stay at home, watch TV and eat all the wrong foods and get fat. Then wonder why they can't walk but waddle all the time. The management here is aloof and not caring. Very few of them will smile or even acknowledge you when you pass each other. The new manager told her supervisors that they did not have to care if the employees hated them, just make sure they get their work done. They will not take suggestions, sorry Walter, but ignore you and make policies that make no sense at the work station. If I wasn't trying to pay off my cancer medical bills the insurance ( Humana ) wouldn't pay I would quit and live on my Social Security. Sorry Walmart but you get an F on store management and customer service. | |
| Mary Ann | 1/28/12 |
| Sad to say after calling Giant Eagle and checking prices for the meds got at Walmart, $58.00 at Walmart and Giant Eagle I would of walk out of store spending $4.00 total for both... something is wrong here!! I will have all meds called into Giant Eagle for now on... I might even start shopping there as well for food, might spend a little more but will get fuel perks as well... Sorry Walmart you lost me as a customer!!... | |
| Wal-nopoly | 1/28/12 |
| Welcome to THE WORST JOB ONE WILL EVER HAVE IN THEIR LIFE. My husband works for Wal-Mart and I cannot believe the pay or the treatment the associate receives. My husband's particular position? They're paying him 8.95/ hour and stamped a manager tag on him. 8.95 is 3 bux less than the median starting pay for his position. They force people to fight for their jobs everyday they punch in. They destroy families and put them in situations they cannot get out of financially. My husband is spit on, kicked around, morally raped and has completely changed since working for this company. He's a shallow grave of the fun loving man he was. If we could afford to lose the 500 every two weeks, I'd ask him to stay home with our little ones and look for another job or just QUIT. WALMART SHOULD BE BOYCOTTED AND SHUT DOWN FOR not BUYING/SELLING AMERICAN, BULLYING COMMUNITIES INTO SHOPPING ONLY WITH THEM and TREATING THEIR EMPLOYEES LIKE ABSOLUTE SHIT. SHAME ON YOU WALTARD!!!!!!!! Sam Walton should haunt their greedy, self serving asses for eternity and then some more. | |
| Shawn Fartely | 1/29/12 |
| I work at Walmart store number 1886, I have recently been given my d-day when I was leaning by my register to take some weight off my feet. This process took about 15-30 minutes, and meant being understaffed in that department the next day, The reason I bring this up mostly is because it was a large waste of time for the manager, the witness, and the employee. I personally find this an atrocious thing to be done, and I hope that the assistant manager who showed a clear waste of time by doing this, gets a coaching for wasting managerial time. The big issue is, that he didn't simply say "Find something else to do that's productive" I'd understand if he said it and I ignored it, but the big issue is that I went from nothing wrong then get hit by an extreme. On another issue, I was coached a few months back for letting a beneficiary use my discount card. It's an official beneficiary via the walmart life insurance policy, this was done by the same assistant manager, who did not explain in detail what he meant by beneficiary, or the fine details on things. I personally would like something done about this, because I work my tail off, the other managers like me, and respect me, including the store manager. But this particular one seems to have some issues with me, I feel hurt, because when I go to the co-managers, I get nothing but avoidance... | |
| Sleestimmagma | 1/26/12 |
| Do I need to delete Sergio Ramos was in Barcelona last match with the real? [url=http://levitra20mgprix.com/]levitra prix[/url] | |
| Brittany Blaise | 1/26/12 |
| My husband was recently terminated from walmart, in plattsburgh ny. He is being accused of theft. Todays date is january 27, 2012. Back in summer of 2011 we purchased a bunch of items, which included a license plate, plate cover, and bread ties for my daughters trike. Of course they fell underneath all the other items and went unpaid. Its been a little under a year since then and he was fired partially for that. He was also fired for taking a tip every now and again for carry outs, these are $1.00 tips once in a great while, he felt bad trying to turn down the elderly. On top of that they mentioned to him about electronics, specifically video games, which they assumed he was stealing. These are serious accusations, and if he were doing these acts i would have peace of mind. He just recieved employee of the month in october, how could it be he has all these accusations. I'm disappointed in walmart yet again. I will be taking legal action to see these tapes they claim they have. I'm even getting a petition to have walmart managers re evaluated, and our community to shop there little as possible. Walmart needs to respect their employees enough to do an actual investigation, i will take my buisness to target. Walmart is a disappiuontment of a company that claims to be like family. | |
| John Reed | 1/27/12 |
| I just received a phone call from Dumont, New Jersey informing me that I won a $1,000.00 dollar gift card from Walmart. However, they wanted me to pay for shipping and handling which I thought was odd. They had my address and phone number. The number to the office that called me is: 201)-338-6162. Please check into this. If this is not one of your card distribution centers you need to know that they are calling your customers and trying to pose as a Walmart card center.. Please contact me once you investigate this: My number is: (317)-622-1856. Yours truly, A Loyal Walmart Customer John Reed | |
| Angela | 1/28/12 |
| Guess my store is the only one that rocks, go #1114 woot! I'm a customer service manager and try to be fair with everyone and please everyone. The managers treat us and customers fairly good. First walmart I've worked for where I can say I feel like it's my second home. Lots of nice people, we live in a good community so customers are most of the time nice, except when they don't get their way with coupons or price match but that's because they are cheating sorry can't say yes to "EVERYONE" our prices would sky rocket. Keep on rocking 1114 mountain view Arkansas. | |
| Vincennes | 1/28/12 |
| The Vincennes, IN walmart has the worse service ever during the day, but the employees on the evening and night shift are a little better. I have never in my life seen so many people absolutely hate their jobs and take it out on the customers. Forget couponing there! The employees all act as if it is coming straight out of their pockets! I have on numerous occasions found rollbacks listed on the walmart site and shown as out of stock in my Vincennes store, so I requested to be notified by email when the item became available, yet when I went to the Vincennes store, the item was not marked down and the employee and manager refused to give me the rollback price despite the website printout. I have not seen one single person on the day shift smile in years, and I shopped there quite often, until recently. It is nearly impossible to get them to take any coupons without a fight and having to show them the walmart coupon policy. I have heard on many occasions how horrible it is to work for this particular walmart, but if an employee hates their job that bad, quit, there will be a thousand other applicants willing to work, especially in this economy! As for management, what are you doing to make those people hate working there? | |
| A pround American | 1/24/12 |
| Walmart is a crappy company that pays there employees the minimum by federal law and doesn't like to give raises because that is money out of their pocket. I don't shop at walmart because of the way they treat people I don't care if I would get money back I would rather give my money to a real company that cares. I feel for all the people that work there but I refuse to support what they stand for and how they treat people. If you have sense you'll boycot everything that they are and do and give money to somebody like Meijer or other everything store. Get with it people as long as we give them money they will continue to grow and do what they do. | |
| happy camper | 1/24/12 |
| I love my job! I have worked there since April, started out at 8.40 to cashier and now in the deli I got a raise pluse anther raise this coming April. . They give me all the days off I need for family events and work with my sechdual. I get 2 breaks and a lunch! The managers listen to what I have to say and do not talk down to me. I have never loved any job the way I do at walmart! Nowhere else has the team work (that I have worked). Even when I finish college I want to still work there part time. | |
| f.a. | 1/25/12 |
| I have worked at walmart for a year and a half in upstate new york... i have been treated poorly by most zms's and most of the assistant managers there let alone my dept manager....i've been coached several times and fired once until they realized i could have sued them for firing me! I average between 15-25 hours a week because who ever does my scheduling thinks i can pay my bills and live off that amount i recently changed my availability for certain reasons and as a punishment my manager took me off the schedule and i had 20 hours for 2 weeks not the first tine this has happend either im getting highly fed up and quitting is looking better and better....i honestly feel that 3329 is the worst store to work at management doesn't give 2 shits how u feel or anything i have not received a pay raise at all or nothing | |
| walmart employee | 1/24/12 |
| I work at the pharmacy in the southwest ohio/northern kentucky area. When I started a few years agowe had a different manager and we were treated good. Since then a new manager and new rules, most of them from above the managers level. Such as we cannot have a drink in the pharmacy, because we might steal some drugs to put in it, we go thru a rigid drug screening prior to our hire, can be tested at anytime if something is missing, and there are cameras everywhere in the pharmacy. Now we are not allowed to use the restroom located inside the pharmacy, only pharmaicist can use them. We are not allowed to have pens or markers out, they must be in a drawer or our pocket. We use these writing instruments at all stations, drop off, filling and cash register. Maybe they will fire us when we forget we have a pen in our pocket and leave. This place is the most humilating place I have ever worked for. I can't speak for the whole store but I know that the pharmacy is and am sure other pharmacies in our district feel the same way. If we cannot be trusted then just hire pharmacist, no techs...Oh yea we are cheap. When hired Iwas told I would get a raise in 90 dys if I did well. Well walmart stopped 90 day raises before I was hired but the pharmacymanager did not know that..So I didn't get a raise even though I was tolds I would. I have missed only 2 days of work in my time at walmart and was told my attendance was "meets expectations" at my last yearly review. The rasies are laughable, .40 cents each anniversay, still don't make $10.00 as a certified pharmacy tech. But kudos to the walmart pharmacy techs, they work hard and do try to please the customer which isn't always easy when you are understaffed, and like most people they need the job. There are a few techs who have many years in and would still be paid time and 1/2 for Sundays, but in order to save a buck these techs are not allowed to work Sundays. | |
| Computer Guy | 1/24/12 |
| A problem has presented itself: These 20 dollar cell phones and or CDMA cell phones that are sold at any walmart present issues. That if the cell phone is being used in a criminal manner and is needed for investigation purposes that the drivers (software) needed to intrude into the device are not available. That WALMART can easily rectify this problem by insisting that all phones coming into their sales must come with drivers and or allowing of such "DEVICE SEIZURE SOFTWARE" to allow access to its memory. These CDMA and GSA cell phones are bought by individuals that are under the age of 18 with no problem. They become subject to scrutiny because of acts that are committed on these cell phones and ultimately WALMART becomes responsible for not ensuring that MINORS are restricted from purchasing such devices and should implement a new policy that only persons 18 and over be allowed to purchase ANY cellular device! | |
| | 1/24/12 |
| I have been working for Walmart for ten years i am a night manager i only make a little over thirteen dollars an hour there are stockers that i am in charge of that make the same if not more than i do and have been there less than i have they make all the overnight staff stay untill everything is done and makes the associates stay after there eight hours and make them cut the overtime on a differant day because if they get one minute overtime they get coached up to getting fired if they force us to stay after our schedueld shift they should pay us i feel that i have waisted ten years of my life working here now i am looking for a new job. our store is always the best in the district a testing store for new ideas we always get awards on how good the store is but managment wants to coach everybody because there not fast enough and we never get a bonus but our store manager just bought a new fully loaded tundra. i dont understand how the number one store in the district and passing last years sales does not get any bonuses. | |
| PISSED OFF WILL | 1/21/12 |
| wal=mart has a plan to keep all money that is spent there. I was given wal-mart gift cards at christmas and already had some left over from where I had worked and were given,for doing good work. I wanted to buy a American Express card so I could use other places besides wal-mart, I was told I could not, that I had to use the cards for other products in the store,is a American Express card not a product or does GREDDY ASS WAL-MART WON'T ALL MONEY SPENT IN THERE BIG STORE. | |
| noname | 1/21/12 |
| I'm an employee for Walmart and I have been used I worked in one dept and wall pulled to another dept that has a higher pay rate and was not given the higher pay rate for 3 weeks now this is not fair and when I constantly ask if i could get moved to that dept I pretty much got the run around until today I found out they hired 2 people off the street to work in that dept and making me go back to my original dept after I have learned every thing in the other dept oh and on top of that I was never certified to work in the other dept nor took any cbl's for it so do you think this is fair ..... I am stating my opinion and speaking my mind since after all there is a open door policy | |
| Gail | 1/22/12 |
| I purchased a car battery at walmart in North Adams,Ma.I pd a $9.00 core charge was told when I brought in old battery would get my $9.00 back.Our old battery was 8 yrs old & with freezing weather coming was afraid it would quit .Walmart had good price so purchased.Brought old battery in lady at service desk told me if old battery wasn't dead I wouldn't get my $9.00 back & they wouldn't take battery.No where in battery section of store does it say that.All it says at the battery section is to recycle your old battery,doesn't say it has to be dead doesn't say you won't get your $9.00 back.They have that sign that states old battery has to be dead for them to take it of course thats on back wall where you wouldn't look.Course I pd for new battery at register not at service desk.Another rip off by walmart.One sign at service desk only This should be at car battery section.Course why would walmart do that they'd loose your core charge of $9.00.DON't Buy Car Battery unless your old one dies on the highway & your stranded. | |
| Irritated in Grand Rapids, MI | 1/20/12 |
| My husband went into the superwalmart here in GR, MI today to get cat food. We live on a very tight budget so he took $10 worth of quarters up to the service desk to ask them to exchange it for a $10 bill. They wouldn't do it but wanted him to put in the coinstar machine. They told him its not their policy to take change, how would they know its all there. Take two seconds from gossiping with your cohorts an count it, is that to much to ask? How long does it take? An when you need every penny who wants to give part of it away to a machine. | |
| Richard G. | 1/21/12 |
| I worked for Wal-Mart after i got out of the service,i also told them when i was hired that i was on inactive reserve and could be called back,They said that they would hold my job if that happened.well after about a year i was called back to active duty and was sent overseas.after 3 tours over there i was released and tried to get my job back with Walmart,i was then told by the store manager that it was not walmart's policy to hold my job.What kind of world do we live in where a soldier goes overseas to fight and put their life on the line everyday just to come home and is refused a job they had before getting called back to active duty?Im not saying all walmart stores are this way,just the one i worked at.I served my country with pride just to come home to this bs.It looks like Walmart's top people need to look in to this,they claim to help the public,schools,churches,and community,but it looks to me like they care nothing about you or I,they just care about how they are going to get more money out of us.If Mr.Sam Walton was alive he would fire every one of the people that works for Walmart.He was a family man that cared about his employes and the people of the community.he has helped the poor and even given gifts to children that had little or nothing for Christmas.Now it is run like a jailhouse store.God Bless America where we get ripped off by Walmart!!!!!!!!!!!!!!! | |
| sheila | 1/17/12 |
| why do all of us keep giving our money to them? stop now! When You go into a Walmart and look at the employees, they look like all of the life has been sucked out of them. I feel very sorry for them. Don't say get another job, it's not that easy right now. Isn't Walmart the biggest discrimanater(spelling) against women? Please anybody comment | |
e h  | 1/19/12 |
| I just have to say I am a couponer and yes many times I get free items by using coupons and yes I get the overage given to me in cash. I have heard so many times from fellow couponers that they were treated badly at other Walmarts but I have to praise the Norwich, CT Walmart. Their staff is always curious to me and will even go look in the back for an item I have a coupon for. I am thankful for this walmart and it's employees. I do a great deal of shopping at your store and it is a pleasure to finally find a walmart that is good to go into. Thank you | |
| Chris | 1/17/12 |
| To the coupon overage "customer". Walmart is not stealing, you are. You thieves try to find slight discrepancies so that you can use a coupon that is clearly intended for the full size item to get a travel size and so on. That way you get money back, obviously the manufacturer isn't going to "pay" you to use their product. You people make me sick and are no better than the low-life thieves stealing right off the shelf. | |
| Jim A. | 1/17/12 |
| On 1-17-12 I was at the Walmart in Roseburg, OR and was dismayed, then disgusted with a cashier who handled my purchases by slamming each one down in front of me after she got the barcode. Her demeanor was smug and she called me an idiot as I left in unbelief. I reported this behavior immediately (with who knows what effect) to management at their Customer Svc., but think it's a sad day when young people like this whine about no jobs then are let loose on an unsuspecting public at a future. | |
| Former Walmart Mgr | 1/18/12 |
| If you think hourly associates are treated bad. Just think how management is treated. And yes I had started at a salesfloor associate. Any concerns brought to market mgrs in confidential is revealed to the store mgr regardless if it is open door against them. The solution then is to find any reason to "let go" of any associates involved ignoring the real issues!!! Impossible to contact anyone above to deal with any concerns or issues. Can't hide paper trails forever at 4557. Maybe someday someone will not turn a blind eye on the red book investigations on someone who is suppose to be running the store!!!! | |
| Leilani | 1/18/12 |
| I have been working for Wal-Mart in Arizona for nearly 3 years, and ever since I started, most of the supervisors and managers refused to train me well and over-looked me, especially compared to the non-minority cashiers/associates. Eventually, I was properly trained at Self-Check, other cashier policies, Service Desk, etc, but about a year after everyone else (even those who started months after me, as well as the ones that wrre TRAINED BY ME). I was a cashier trainer, had very few-to no absenses, kind, courteous, helpful, kept my area clean, never went home early, was well-respected, etc, but ever since I "secretly" called the ethics hotline, it seemed that managment was somewhat out to get me. I called them nearly a year ago because I was discriminated against MANY TIMES; put up with it for too long, someone who started a year after I, who was trained by me and was not a kind/good worker was promoted before me... Shortly after I called, I was promoted, but was given a lower position than the 2 other non-miniority former cashiers. Then, I was eventually BLAMED for everything that went wrong in the department, lied on, harrassed, etc and this never happened when I was a cashier/before I reported my store/managers... Then recently, I was given a written coaching for ACCIDENTLLY leaving a loan bag under my register at Customer Service, but they did not exactly prove it was me, and it was BUSY New year's eve+I was moving from register-to-register, due to it being so busy/us running out of money. Worst of all, I was never told that I could be coached for that, and there was ANOTHER associate who closed Service Desk that night (I got off at 8PM).... I wish I knew of a way to fight the unfairness at Wal-Mart. | |
| froma walamart employee | 1/19/12 |
| I am workng with walamrt since last one and half year but my experience is walamrt just plays with numbers of employees under employment is so much and internal politics is thre and thre is no one to listen walamrt should change its policy for associates otherwise it will have to face a lot from employees and that is very worst | |
| Naomi | 1/16/12 |
| I use to work for Walmart and I got fired because I did some price matching. Seriously I didn't know nothing a product would of get me fired. they even force me to sing papers! Plus I told them not to tell anybody and the whole Walmart stores knows it I could sue Walmart for that. Walmart is the worst place to work I was a cashier. Plus they even let me work to than get me fired!!! | |
| Michael Waits | 1/16/12 |
| I have been trying to get a job at Walmart I. Forney, Tx for 2 weeks now, of course this is after an interview in which they told me they would call me back the same night. Three days later I call to speak with some rude ignorant floor manager who tells me they will call me in just a few minutes. This goes on for 2 more weeks until today when finally I go to the store and just wait. Then, after going for a drug screen, and being told to call back after the drug screen to see when orientation is, I get verbally bi*** slapped by a lady named Debbie in HR. It was the rudest lady I have ever encountered. Walmart hasn't a clue what the left hand is doing. On top of it all, the best they could offer me was a 7.40$/hr stocker. I have impeccable references and years of management experience. | |
| | 1/13/12 |
| I also have become sick of the "May I see your receipt" scenario. There is no legal reason you should have to show your receipt. Most of the time I just say "No" and keep walking, other times I just ignore them and keep walking. There is also no reason I should have to stand in line at the exit on a busy day just to leave the store. Walmart's customer service seems to be made in the same place most of their products are. Poor Sam Walton is probably still turning over in his grave. So much for the "American-made product" concept that made the company a success originally. | |
| T. Rdz | 1/14/12 |
| I live in Laredo, tx and I always have issues using my coupons at Walmart on Zapata hwy. cashiers always have to call a floor manager because they are unsure if they should use coupons that give overages. Then floor managers always say that they cannot give me back money do they try to adjust the coupon to the actual price of the coupon! They are basically stealing from the manufacture because they are receiving the full amount from the manufacture!! I always have to argue and show them their coupon policy!! In the end my arguing gets me my way but I hate to have to explain to them!! I've called corporate office and they tell me I'm suppose to get a call from the store but I'm still waiting for the call! I've spoken to top managers at the store and they apologize and say they will train cashiers but still the same issues keep occurring!!! Just because we are couponers doesn't mean we deserve to be treated as less! Stop making me feel like a thief!!! | |
| yea not leaving my name | 1/14/12 |
| Walmart makes millions. The employee's are overworked and under paid. Benefits went up, hrs are getting cut. Work load stays the same. Been with walmart ten yrs. This is the worst it ever been. It's just not my store but all in the Charleston, sc area. | |
| X walmart employee | 1/15/12 |
| Well folks heres a new one,, I as a cashier was taken in the back room, and asked "where is ALLLLLL the money" when I refered them to me getting a layer and demanding to see a tape, they told me I was free to go. But I had to leave my badge. I know with so much going on with employee theft, they would have arrested me on the spot...not let me go home. Walmart????? if they want you out, they will get you out! | |
| Janet Sewell | 1/15/12 |
| What is wrong with the websites where you can check your paycheck and your hours? I tried and it said my username or password were incorrect. It is the same ones I have always used. FIX IT! | |
| Brian Bearden | 1/15/12 |
| I've got a lot of issues with Wal-Mart....but the purpose of this letter is to let some of you people know HOW BAD YOUR GRAMMAR IS!!! If I couldn't get my point across any better than some of you people do here....OR ARE TRYING TO....I wouldn't even bother. And I FOR SURE wouldn't attach my name to it. With skills like that...you can't get a job even at Wal-Mart. | |
| | 1/11/12 |
| Am wondering if it is policy that district managers for Wal-Mart have to be rude, condescending, hateful, and inconsistent when walking a store? I understand that store management is to have "respect for the individual", and are never to manage by fear, yet district managers (and there have been 5 at this particular store) have been nasty, rude, embarrass management constantly, yell abusive language, and threaten jobs on a regular basis. It seems to me that those who manage this way have no idea how to manage or how to get others to complete the tasks they would like to see accomplished. It is only serving to drive a wedge between store management and district, regional, and management on up line. Associate hours are cut to the bone, yet the amount of freight stays the same. The wants of the DM change every week and from email to email. There is no communication, no offer to hear what issues are causing problems, what the DM could do to help, no unity only standoff situations where store management is left feeling defeated, and that DMs set them up for failure and laugh as they fall. This seems very anti Sam Walton to me. I cannot give you my name for fear of retribution. | |
| nantucket | 1/11/12 |
| hi i live in newcaney texas i have been shopping at porter texas walmart for 10 years and today jan11/2012 i had such a shock.i shop with coupons and i always no what the sales are it takes me hours to match coupons with sales in over 7 stores that me and my husband get from mail and papers from stores and after taking hours to find what i had coupons for i got told that they would not match ad with my coupons like i have been doing along with a whole lot of other people have for a while now.so i ask for jeff.the head manager he did not even look are listen to me when i said its on your policy he turned he said no .and walked away. last week i went in again to shop and they let me like many times before use my coupons with my ads and i told her what store had the sale and told her were it was she did not even go look to see if they had paper .you do not have to have the ad with you just like they always say.on price match. but she said there is no store called king doller in conroe i said yes there is she was calling me that i lied manager was there because she called manager did nothing about it this man dose a very crappy job and hes teaching the rest of them that if you get up in the morning and think to yourself i feel like changing the policy. today like he changes it all the time i along with all my friends and my family are thinking about going to a different store 10 years and now i hate and i mean hate walmart in porter texas they need to replace main manager and to.if you can't depend on the manager to do what his policy clearly says. then the managers must be running corporate office not the other way around because he thinks no one can touch him i told him i would let corporate no he said go ahead as he kept on walking away wow i guess walmart in porter texas is hard up no one even cares. | |
| J347 | 1/9/12 |
| I worked for walmart in Hawaii and I had to quit because we were moving. Anyway, I had direct deposit for my paychecks and when I went to my bank acct online, they had done a reversal on my last paycheck! They first deposited it and then took it right back out! Walmart is NOT a good place to work! I never have had this problem with any other company before! | |
| Walmart Employee | 1/10/12 |
| I work for the new Walmart in Durham, NC (#4369). I am a Cashier that gets paid $7.65 hr and my part-time hours have been cut. It seems like I'm the only one who has a problem with this! I am trying to find a second job but it's not easy with a fluctuatung schedule and using public transit. How are we suppose to live off those wages? I know some of the other cashiers and associates aren't happy but no one wants to speak up. Plus, there's all of these unecessary "rules", some of the CSMs and upper management are rude and disrespectful. I have over 10 yrs retail and supervisor experience but they don't pay based on experience. Walmart is not like it used to be when I worked for them in the past. I don't know if it's this store only or if all stores changed but DO NOT WORK FOR WALMART ON MLK! | |
| Besty B | 1/10/12 |
| Perky P. evidentally is a nut job period. A person with no compassion what so ever, and probably a selfish person. One day karma will bite you in your butt and you will loose everything you got and then go look for a job...there are no jobs idiot. Oh you will find alot of companies willing to hire you for a very low amount, under the minumum wage. Don't believe me go try, because you are clueless. Companies, Banks, Corp. are taking advantage of this bad economy, they are sticking it to people but not the rich...The rich are doing just fine they are reaping major profits just like the gas. Deliveries of gas just like the HOllinsworth that deliver in Cheatham Co. and elsewhere are ripping people off. The gas prices spike up high and maybe go down a little to keep government off their tails. But we know our government doesn't care anymore they care for only themselves (so greedy)!! They get a piece of the profits to their salaries.. | |
| mark christopher | 1/7/12 |
| Why do these Walmart stores seem to fire the good friendly associates and keep the ones that are not- The Ashland Va store has the worse excuse for a store manager that i have ever witnessed- U can tell the employees cant stand him and they do bad mouth him - but it seems the friendly cheerful associates dont last no time- but the quiet unfriendly associates stay forever- I also have witnessed employees who do nothing but walk around - been there for years - walking around doing nothing- never saying Hello or can i help you . A few terminated employees have told me that the store manager is a prick and lets his asst. do all the firing and that he does not get involved. | |
| | 1/7/12 |
| I WORK FOR STORE 3803,WHY IS IT THAT THEY ARE CUTTING HOURS LIKE CRAZY.I HAVE BEING WITH THE COMPANY FOR 5 YEARS,AND THIS IS THE FIRST TIME MY HOURS HAVE BEING CUT.IM A FULL TIME DEPARTMENT MANAGER.THE NEW STORE MANAGER DOES NOT KNOW HOW TO RUN THE STORE.THE BACKROOM IS NOT EVEN READY FOR INVENTORY.WE CANT WORK IN OUR OWN DEPT,CAUSE OF THE NEW DIGGGOUT PROGRAM.ROLLING RACKS ARE PILLING UP.OMG THE BEST TWO MANAGERS WE HAD WERE SCOTT AND ADAM.WE HAD GOOD BONUSES THROUGH OUT THE YEAR,WE WERE ALWAYS UP IN SALES.I HOPE SOMETHING GETS DONE TO IMPROVE THIS STORE.PLEASE SEND OUT THE SURVEY AGAIN FOR THE EMPLOYEES YOU WILL SEE,THE AMOUNT OF RESPONSES YOULL GET BACK REGARDING THE STORE MANAGER.ILOVE MY JOB BUT NOT THE WAY THE MANAGER IS RUNNING THE STORE. | |
| Jennifer | 1/7/12 |
| Walmart Store# 2591 in Pembroke Pine, Florida is the worst store ever. Unless you are caucasion or hispanic, you WILL get treated like SHxxxT! I purchased a defective computer, they refused to exchange or refund, My family and I were racially slandered, its been 3 days and they took my laptop at the customer service desk and they refuse to give it back. I get anonymous phone calls daily telling me "BxxxCH dont expect your money or computer back". They know nothing about customer service or professionalism and the district manager Freddie Miller @ (954)680-7829 is another joker. Just like Olga, Gina and the rest...all lazy, imcompetant, and lack professionalism and a brain. We'll just see how this turns out in court. I will report WALMART to the Better Business Bureau and will be contacting the state commerce office and a lawyer. I have family working for NBC6 and I will slander walmart on every consumer review website you can think of. | |
| kenny | 1/6/12 |
| I work at the 1361 store i live Sioux city iowa.It is the worst I have ever worked for.The support Mgrs run the store.I have also seen them in the back room stealing food and eating it.They say no one would beleive me if I told on them and they would have me fired.They yell at employees in front of customers.One customer asked the support mgr why she was so mean at the employees and the support mgr said it is none of your business.Can you believe it.Sam Waton would have never allowed this crap to go on in his stores. | |
| Stephen Johnson | 1/4/12 |
| Recently at Walmart in Missouri City, Texas, I was perplexed by the discrimination within the own employees at that store. At the bakery i experienced the store manager being EXTREMELY RUDE to one of the Hispanic employees there. He asked her "are you sure you know English?" I was embarrassed for the employee myself.. Then him and another manager (African american) left and were laughing and snickering with each other about the comment. Not the first time I have seen the Hispanic employees get humiliated. I vow to never shop here again. Made my experience horrible. Someone should look into this. | |
| SpencerD | 1/4/12 |
| I live in Virginia, I worked at walmart for over a year. I have a brain tumor I am also a single mother. I was told by my managers when I was a cashier that we were only allowed to use our discount cards on our immediate family. I used it on my mother, as I had seen ALL of the frontline managers. I am not, nor have I ever been married. I have no spouse...ok? my mother is my immediate family. I later found out after I was fired that this was not allowed. I did not get a D day, or anything... Wal Mart is the WORST company to work for ever. | |
| troubba | 1/3/12 |
| Happy New Year, here's your coaching, and your coaching, and your d-day, and hey you over there, it's a d-day for you, too. And, just so you don't feel left out....sign these firing papers..and here's one for what's her name, you know the gal that's been here for 10 years, well she called in she's getting fired. Somehow, walmart has to be able to pay everybody and still make billions in profit. Just think how much they would save if they got rid of a few layers of management. The stress level would go down and they could save money on health care. Pretty soon, customers won't have anybody to help them find the merchandise. It will still be somewhere in the backroom, and no cashiers, customers will have to check themselves out. Yeppers, the first 3 days of 2012,and wally is cleaning house! Let's hope he doesn't forget the trash. | |
| Tammy | 1/2/12 |
| So go to the new Super Walmart in Marinette Wi durning 3rd shift hours their a few of their female employees appear to be in the parklot snorting something getting high really is this why the never knoe anything or can answer a question cause they are to high. The Walmart store in Marinette Wi needs to consider redrug screening all their employees anyone can pass a plan drug test once | |
| joan pronos | 1/2/12 |
| i hate plano walmart!!!!!!! i have been in retail for 30 years, and i have never ever experienced horrible customer service in my entire life!!!!! MY HUSBAND AND I WENT SHOPPING TONIGHT, JAN 2,2012, LIKE WE ALWAYS DO, EVERY NIGHT, AND I HAVE PUT UP WITH YOUR STORES CUSTOMER SERVICE FOR WAY TO LONG, BUT TODAY JUST DID IT FOR ME.... FIRST OFF "NONE OF YOUR CASHIERS CANT EVEN SAY HI"!!!!! OR THANK YOU!!!! I HAD TO SAY HELLO TO THE CASHIER, AND SHE SAID NOTHING TO ME, THEN I HAD TO WAIT FOR HER TO GET SOMEONE TO CHECK OUT MY ALCOHOL, AND I TOLD THE CASHIER THAT THERE WERE 3 OF THEM STANDING DOWN AT THE END CHIT CHATTING WITH EACH OTHER ... AND SHE GOT SMART WITH ME SAYING, THERE HELPING A CUSTOMER, WHICH THEY-WERE NOT!!!! THEN WE HAD TO WAIT ANOTHER 10 MIN FOR THE LADY TO COME DOWN AND CHECK US OUT!!! AND THEN OF COURSE , NO THANK YOU, OR HAVE A NICE NIGHT!!! IM SO SICK AND TIRED OF YOUR CASHIERS, AND ITS NOT ONLY THIS ONE, ITS LL OF THEM... THIS HAPPENS EVERY TIME IM IN PLANO WALMART.. YOUR STORE MANAGER NEEDS TO DO SOMETHING ABOUT THESE CASHIERS.. NOW!!!! OR GET RID OF YOUR STORE MANAGER, BECAUSE ITS HIS OR HER FAULT FOR HIRING THESE IMMATURE PEOPLE, THAT SHOULDN'T EVEN BE ALOUD TO WORK IN A CUSTOMER RELATED ENVIRONMENT!!!! HOPEFULLY YOU WILL TAKE MY ADVICE AND TAKE-CARE OF THIS PLANO WALMART!!!! BECAUSE IM NOT THE ONLY CUSTOMER THAT HAS COMPLAINTS!!!! THANK YOU JOAN PRONOS ( 630) 779-0600 | |
| sandra | 1/1/12 |
| 1/1/2012 I went to the wal mart in highland ca 92346, I had a coupon they did not have the scotch brite i was looking for the cashier was helping me, the supervisor did not help me or the cashier. the one supervisor even said a smart answer to me. | |
| marie | 12/31/11 |
| I just wish that someone would do something about the way the associates are being treated! Hours cut, double work, and getting yelled at daily by management. Customers complain about shelves being empty but there aren't any people to fill the shelves. Way too much work being put on the associates to the point that they are getting sick just from the stress and these are good people. Just for once someone who isn't getting paid by wal-mart needs to watch and tell what is really going on in the stores. | |
| | 1/1/12 |
| I could not believe the commercial I just saw for Walmart with the mother telling the small little girl she needed to learn to walk as she was taking up valuable cart space it was in poor taste and NOT FUNNY. Shame on you for this ad that child should be the most important thing in the world to that Mother not your sale. | |
| carol. niagarafalls, ny | 1/1/12 |
| Anyone who has a loved pet please read. I work at walmart, i just had to bury my beloved pet. i did some searching on google to find out that FDA has issued a warning for all pet treats made in china. they can kill your pet! Walmart has these products on there shelves along with other retail store. please google this and read for yourselves. dog treats made in china. we need to get these products off shelves and save other family pets before it is to late. | |
| | 12/29/11 |
| I HAVE NEVER EVER MET THE 2 MOST RUDEST EMPLOYEES AS I DID YESTERDAY 12/28/2011 AT AROUND 8:51AM AT THE CENTEREACH NY WALMART STORE!!! I FIRST WENT TO SETAUKET WHO WERE VERY NICE AND DIDN'T HAVE THE $89.95 GPS UNITS OF WHICH I WANTED TO BUY 5 OR SO FOR MY GOVERNMENT JOB!!! I GOT THE APPROVAL & WENT TO PICK THEM UP. SETAUKET DIDN'T HAVE THEM IN! THE ELECTRONICS LADY THERE CALLED CENTEREACH WILLIAM WHO CLAIMED TO BE DEPT. MANAGER WHO WAS HORRIBLE TO PUT IN AS NICE AS POSSIBLE SAID THEY HAD THEM IN & PUT THEM UNDER THE COUNTER! I ARRIVED & CENTEREACH I WAS MET WITH AN ARGUMENTATIVE, RUDE HORRIBLE WILLIAM, BACKED UP BY THE RUDEST MOST SARCASTIC FEMALE NAMED MARZIA!! THIS WACKO MARZIA CLAIMED SHE LOVES COMPLAINTS SO I WILL SEND THIS AND MUCH MORE OF A NARRATIVE TO EVERYONE AND ANYONE I CAN FIND! I FOUND 20 CORPORATE OFFICES EMAILS AND WILL CALL ETC.. HAHA! SHE IS SHE IS LAUGHING THEN!!! | |
devin  | 12/27/11 |
| well i have shop in walmart for twenty or so years. Hell the founder of the store showed a fish rig to use in eightys. So i feel hurt or at least put off deeply when asked to show a reciet after paying for the merchdise. Then if i do show it the old ladie grab the cart like i a theif or lowlife. Please note no alarm has gone off and of corse this is her doing her job. An i have always liked the store for the twenty four hour format, | |
| WOND | 12/27/11 |
| Hello. I purchased from WalMart an ink cartridge for my printer. I realized once I was home, I had mistakenly picked up the wrong cartridge. I did not open the box but returned it with the receipt the NEXT DAY. The Assistant Manger told me in a curt tone, WalMart did not accept returned ink cartridges. There were several people in the Customer Service line behind me and she said, "NEXT." I responded, yes, you most certainly do, you can see this box is unopened but if you would like to open the box you will see the foil wrapper is untouched. She rolled her eyes and ran the scan bar on the ink cartridge box under her scanner. She then slid the box across the counter to me and advised me, this cartridge was NOT PURCHASED AT WALMART. "NEXT." I was perplexed for a moment. Then I remembered a scanner attached to a pole in the toy department. I took the Ink Cartridge box to that scanner and it scanned perfectly as a WalMart product. I returned to the line, where I had been so embarassed in front of all those people with her accusation that I was attempting to return an item not purchased there. I advised her I HAD SCANNED THE BOX AND IT WAS READ AS A WALMART PRODUCT BY THE SCANNER. She looked down and said, well, YOU WERE RUDE TO ME, and I just did not want to deal with this. I was shocked by her honesty --- CAUGHT RED HANDED I GUESS -- but I was also dumbstruck that she had tried that. I will shop at WalMart for a loss leader, if I am positive they are losing money on me, but that's all. I NEVER BUY GROCERIES THERE. Kroger's is less expensive over all PLUS Krogers has sales. WalMart never has sales. | |
| Audrey | 12/23/11 |
| PLEASE READ AND REACT ASAP!!!!!!!!!!!!! I was looking at some local comments on Palatka FL Wallmart, where i read a touching story a grandmother took the time to write about her single daughter.she talked about her daughter who enjoyed helping andhas been raising 6 kids by herself.She even worked out in the FL sun paving roads,leaving at 330am to go to work.Anyways this mother of 6 with only 4 left at home,well she sounded pretty good.Her mother just ask for wallmart workers(because that was her daughters favorite place to shop with the kids)Oh, I left out the part where she is now disabled for the last year and waiting to get her disability income.So they have had a ruff year but not complaining esp. the kids because of how they were raised.The grandma ask that her daughter and grandchildren get some e-mails of Christmas cher and maybe thoughts of a brighter tomorrow.When i read this i called that Wallmart that the daughter loved and spoke to the manager Weldon Taylor who had know idea of the comments posted on his own store.I then took the time to clue him in and explained how i waited to help with a small giftcard for the family.He told me i could indeed buy a card but thats as far as it went with his caring.When i ask who can i go to in the short time left before Christmas?He just told me to contact Wallmart Corp.So here i am,hoping that someone cares enough to help.There is no time to waste please care enough not to let these kids wake up to nothing under thier tree and thye mother,well seeing that would be the worst. Thankyou and Merry Christmas!!!!! the e-mail is ryanmcnaught01@yahoo.com | |
| Kris | 12/25/11 |
| Wow Dave,no wonder people complain about rude employees,you sound very arrogant yourself.People like you shouldn't work in retail.Unlike others,if I have a problem,trust me,it will be known very loud & clear! Anyways,I'm lucky I guess,my Walmart is pretty good overall,some employees could be a little friendlier & some need to educate themselves on their coupon policy since they DO work for that company.I only had to argue my point once,& of course won because I KNOW what I'm talking about.Snotty kids that are just thrown in there are obviously clueless.I've recently started going to certain cashiers only,so that makes things better for me.Keeping a better stock of merchandise on the shelves would be a plus as well. | |
| Perky P. | 12/25/11 |
| The people saying, they are homeless and have signs. Go to your fire station, your police department, churches, they will give you food and clothing. There is a job out there for every one, Walmart has a great greeting center when you enter and leave. Don't be lazy , take your gov check put it in the bank and get employment of some kind. It takes more energy to walk up and down the street begging like a thief. That's what is wrong with our population now, everyone wants someone else to take care of them. Pick your pride up off the ground and work to have friends and food on the table. Oh, by the way if you can afford a computer to complain on your can get a job and give everyone helping a relief. | |
| Jeff | 12/25/11 |
| I have been ordering movies through Walmart.com and using their site-to-store shipping option. About the first of December (2011) Walmart suddenly stopped offering site-to-store shipping on any DVDs or Blu-Rays. I've asked why this happened on three different emails to Walmart.com customer service. The answers I get back are usually full of spin and never directly answer my question. Seems like Walmart decided to give movie lovers a back door price increase by not offering the free site-to-store shipping on movies any more. Any of you Walmart employees care to respond? | |
| Heat | 12/25/11 |
| So I have been working for walmart a little over a 1 1/2 years. I have had a few absent days because of being sick but it became a written. Soon after it was my last day as a sales associate in Electronics then I was to move to deli. Only so I can get full time because they wouldn't offer it to me in electronics. Needless to say I had gotten a D Day and it was for not locking a laptop cage. Nothing was taken and I never have done anything like that I could have thought I locked it but they said I didn't. So I just took the D Day. Well now I am only 3months into my 1year probation and I am moving I would really like to transfer would anyone know how I would go about getting my D Day removed. | |
| patricia | 12/26/11 |
| I bought a camera on the site to stoer in september for a christmas when it was trying to be returned the csm was rude and said i couldn't return this item to them why do you sell these items on line so people can't return them this is money down the drain and i'm not happy about this!!!!!!!!!!!!!!!!!!! | |
| virginia andrews | 12/26/11 |
| I was one of your best workers but you let a very young manager get me fired for 1 hour overtime after 4 years with you I helped you open a white plains store all I want is my job back right now I have no job and no place to live now I used to work in 7 depts. a night packing it out I used to clock in early so the time must have grow but he could have told me and I would have clocked out early but he let me get paid for it so I get fired just help me get back to work or my next step will be the news paper or t.v. for the way this store is to it's workers | |
| kim from tn | 12/27/11 |
| I had a very important christmas party to attend and needed to buy a gift $20 that could be used by either female or male. Someone had stolen my bank acount number wiped out my bank account and I was waiting for my bank to put funds back in my account so it was Dec 23rd before that happen so on Dec 24th I ran to walmart before the party to quickly get a gift and when I was passing sporting gods I seen a food grinder thought be perfect gift for male or female so I purchased it and wrapped it and I was so excited and the first person who drew a number wanted to know which gift was the one that the kim girl brought(someone asked me what I bought and everyne ended up knowing) so he chose my gift smiled at me and said how did you know what I asked santa for several people said thats what I was going to chose I had big smile on my face after getting laid off, taking in a teenage girl whom had been raped by her dad whom killed hisself the next day and my mom passing away heat and air unit tearing up, someone stealing all my money,and not having money to buy what my kids wanted for christmas I know you saying why did you spend $20 on gift go party It was a party for employees at this certain company and everyone could bring one person I am laod off and need job bad and I went hoping get to talk to the boss/owner about a job he's going to hire for in january small company of 50 employees pay starts ut $17 hour and if kid gets sick and you cant come work noone gets mad as long as you make that 8 hours up before the end of the 2 week paid period and if its at end pay period you sign paper that you will make up by next pay period choices for making up work some of your lunch which is hour long staying over to clean etc perfect company to work for with having 4 kids ver flexible.ten min or so went by and that man walked up to me said what kind of joke is this? what are you talking about? Are you that self centered to pack up something you already own and try pass off as gift hoping it wouldnt be open till after person got home I said I just went to walmart and bought it and he slung it down and said thanks alot for embarrasing me. I didnt know what to do everyone was looking at me I froze my friend said she wouldnt have done that someone hollered when did walmart start selling used items that parts is rusted come on you could of came up with better excuse than that. I got up walked out left and i think I cried all night and I didnt even go to christmas dinner the next day I called 1-800-walmart said someone would call me and 20 min later management called me from fayetteville tn walmart ask me could I bring it in between 7 and 5 tommrrow he said if he sees it walmart fault he would compasate me he said. I will update after this has been took back to see what they done I am still humilated embarrassed and hurt knowing I could never apply foor a job there they would laugh in my face tellong me i ruint the party The boss told my friend today to never bring me back to theres party again. | |
| mrs ruiz | 12/27/11 |
| Bad experience could not even shop after a confrontation with the cleaning guy cocoa florida. This guy wears a mask and as soon as he sees me he goes were I am with the dustmop to clean. This is only when my husband is not around. I have complain to the general manager and nothing happen. I went there today and samething happen. To my surprice the manager side it with this dude and toldme he I was interruppting his work. I send a later to corporate and store with the details. Please look at the video. | |
| jose | 12/21/11 |
| It is hard to let the lack of education by some of these posters pass by. All their comments are mostly valid, but their lack of grammar is horrible and makes reading these dificult. Maybe that's why they have problems at the stores? | |
| Michelle C. | 12/21/11 |
| Responding to Dave, 12/13/11 Well Dave I am an employee and have been for 6 years. It is you who do not know what you are talking about . Most store managers DO NOT shop at Walmart. With the money they are making they don't need to . I know you just didn't call me lazy. I work three departments by myself two days a week. You come off as a SUCK-UP. Never willing to see what is right before you. Walmart gives Millions to charity and can not pay its workers. I am fulltime and I am getting less than 80 hours. Is walmart going broke?? We use to recycle cans and bottles for our parties, now it goes right to corporate. We have not had a company picinic in three years. Our Christmas party is only for employee children. I don't want to have to get a second job to pay my bills. Are you happy with the new benefit plan? Walmart does NOT care about you! They are doing less for the employee now then they did three years ago. I am sure you are one of those employees who would work less hours because you still live at home with MOM. I have bills to pay I have a family to think about . This gal dosen't work for free DO YOU?? Pride goeth before the FALL!!!!!!!! | |
| Ray5596@yahoo.Com | 12/17/11 |
| Hello we live in kennewick washington state and go to the walmart here because me and my wife are disabled and homeless and we hold a homeless sign to make it but the mgr of walmart keeps telling us to leave and calling police on us this is not elegal it is our first and fourteenth amendment right to freedom of speech so thanks whoom ever you are | |
| Jessica | 12/17/11 |
| Received damaged products not only once but twice through walmart.com on site to store pickup.(Same order) Items were suppose to be a Christmas present for my kids. Now not only will my kids not be given their presents in time but not one single employee spoken to me cared about my inconvience or disappointment. Thanks for a Merry Christmas Walmart! | |
| Sandy | 12/18/11 |
| I usually enjoy shopping at our Super Wal-Mart in North Garland, TX. However, I do NOT like that it's becoming more like shopping in a BARNYARD! Service animals should be seeing-eye dogs only. They can leave their nasty huge birds and big, dirty Rottweiler dogs at home! This is a health hazard, where food is sold and consumed...there is a McDonald's inside the store. Can they not leave their animals at home or in the car for 30 mins., or so, while they shop? What about small children who are afraid of big dogs...what about people who are ALLERGIC to animals? Shouldn't the majority rule? Thank you for letting me vent! | |
| Audra | 12/19/11 |
| I have been a loyal customer of wanlmart since I can remember and I have never had a bad experience until now. I go to walmart almost everyday. well I was buying my kids a new computer for Christmas. To make a long story short, the tag read 498.00, when I got to the register it rang up 698.00. When i should the sales associate where it was, he showed me a tag that read 798.00. When i reminded him what it rang up for he started laughing and said it was a rollback price. While i know that items can be put in the wrong spot there wasnt one tag that read 698.00. After the debt, and the shift managers were rude, I asked for the store manager and was shocked that he was just as rude. I calles the corporate office and was told I would get a call back. Its been a month and i havent heard anything from anybody. This has been really frustrating and a big disappointment. | |
| Judi | 12/19/11 |
| Ijust read the post by Val and cannot believe it! I thought maybe i had written it and forgot about it - the EXACT same thing happened to me with exception of paycheck at the exact same time frame!!!! WALMART NEEDS TO CLEAN HOUSE OF THEIR MANAGERS AND SUPERVISORS and start caring about their EMPLOYEES and not just the bottom line! The owners, presidents and executive officers are all getting rich while the people working hardest are getting screwed! | |
| donna | 12/19/11 |
| They totally messed up all of my online ordering and had no sypmathy ... I mean they offered no compensation at all for all of my missing items that ordered on line.... crappy c/s | |
| christy shaffer | 12/20/11 |
| i have a cell phone app that is VERY popular. Every merchant that has a cellular coupon with this app knows how to use it and takes it. But not walmart they have never seen one i said we soon will only use cell ohones for this she said not every one has a cell phone they also charge sales tax on free 20 oz drink caps you get on pepsi or coke THEY ARE NOT LEGGALY IN THE RIGHT | |
| | 12/20/11 |
| i place an order on the 8th and all now my package is saying its in pompano and what i dont understand is they are sayng the shipper needs to contact them,i got one of the 3 items,i am so disappointed in this service it really sucks. | |
| Barbara Mahaffey | 12/20/11 |
| Purchased a Sportcraft pool table from Walmart.com. It was delivered damaged and left in the yard.(60 dollars wasted.) Sportcraft claims no responsibility to the damage nor the warped top and did state that warping was a common complaint. Who sells misfit toys at Christmas? I was told by Brooke at Walmart.com that to return the item, it would have to be in a box. Original box went same day, does anyone know where I can find an 8/5/2 box cheap? Folks, don't make my mistake. Stay away from Sportcraft and Walmart.com. | |
| Linda L | 12/15/11 |
| I visited the Walmart in New York I forgot the actual city, but it's the one closest to Jamaica, NY. My son relocated to NY for school and I went there to purchase some home items needed to for his new appartment. First I checked to reviews on google map and I couldn't believe what I read. I figure people were over stating but NO when we got there the store itself was a mess, customer service is 0. I heard that New Yorkers were rule but I notice Target was nothing like that Walmart. We were in extra long lines for over 45 mintues, the managers were the worst. I live in Corona, CA and we have serveral Walmarts here and never have I/we were treated so horrible. I wont be going back there ever. Believe it me we I say I am a Walmart shopper here in CA. The Walmart in New Mexico on our way to NY was super nice, clean and helpful. I would like for that Walmart in NY near Jamaica (city) be cleaned up, better managed and good customer service. | |
| Val | 12/15/11 |
| I began working for Wal Mart in August 2011. I really enjoyed the opportunity and gave it my best, as usual. However, something must be done about the lack of supervisors in different departments. I received no training whatsoever and heard every so often that new employees were to complete cdl's or something like that. I did go to the 2 day "employee training" which included watching videos and signing forms. Yes, everyone working there was great and nice, but expected me to "figure it out" on my own, I suppose. Well you know what, I've learned everything about life and how to take care of myself on my own. When a person shows up to a new job, they need to be trained by the manager or team leader. Over a week later, I went to human resources and started the cdls on my own. Your not even supposed to be able to work out on the floor until these are done. As I figured out how to do them slowly..very SLOWly, since I had been working my tail off out on the floor with overtime, I was told I needed to go work on the floor...?? I don't get it. When a business' internal structure is not solid, it will fail or lack in reaching highest potential.I won't work somewhere that is not securely structured. If they would improve in this area, their employees would be more content and focused on making the company a great one. Everywhere I turn I hear and see more complaints about Wal Mart. If customers and employees are appreciated, someone in charge should listen. I believe that eventually, Wal Mart employees' jobs will be replaced by something that's cheaper anyway. Wal Mart makes billions so it's not like they "lack" the funds. Anyway, I quit after 2 weeks (in Sept '11) and after searching high and low for my last paycheck, being directed to different websites and calls placed here and there and everywhere, someone in human resources found my paycheck Dec 13,11, in a drawer it wasn't supposed to be in. All this time, I've also been told I received all my checks. The check is expired... here I go again with the run around of trying to a new check...Don't get me wrong, I'm so grateful for it, but all this could have been prevented if Wal-Mart would implement better COMMUNICATION skills and a better system...you know, the stuff you learn in Business 101 and beginning Management classes in college. Anywho, Cheers Wal Mart Hwy 280 Birmingham, AL 35242 store 2111 *All Wal- Marts need improvement | |
| shayna hilbert | 12/16/11 |
| i fell down in this store called walmart and have yet had anybody to contact me about my pain and suffering or just a how are you, nothing has happend not even a phone call, come on billionaires i know you could do better than that. | |
| Howard | 12/12/11 |
| Last July someone attempted to purchase something on my walmart.com account. I reported it to Walmart and the transaction was canceled. Last week I attempted to purchase some items and the order kept being automatically canceled. After four hours (mostly on hold) on the phone with walmart.com customer service I have been told that because I was a victim of fraud that I can no longer do business with them. I am a retired prosecutor and do not appreciate the manner in which Walmart has impeached my character. I have written to executives in Bentonville, but I doubt that I will hear from them as I have yet to meet anyone at Walmart who seems to be customer friendly. American history is littered with the scraps of companies that once ruled the landscape but lost their way and are no longer around. With Walmart's prevailing attitude, I am sure that someday they will join this group of extinct business giants. Shame on you Walmart for treating your honest customers like this. | |
| Dave | 12/13/11 |
| I have been an Assocaite of Wal-Mart Stores (Sam's Club) for over 9 years. A lot of you people are clueless as to what you're talking about. You are also narrow minded. If something bad happens in one store you relate it to the entire company. Yes, there may be opportunities out there in some stores, but that doesn't mean the entire company is flawed. A majority of the people that have issues with Wal-Mart being unfair are people that don't like to work and have a problem when their manager makes them do so. 95% of you that are trashing the company shop there. I guarantee it. They offer the best prices around without a doubt. You can whine and complain all you want, and if you're one of the people that won't shop there... Feel free to shop else where and spend more money! | |
| Kim Mc | 12/13/11 |
| I ordered a keyboard and bench on walmart.com and used the site-to-store option. Of course it is MY fault that the bench came to the walmart I indicated and the keyboard went to another location over 60 miles away. I have contacted customer service and they would rather lose the money I was spending than send the keyboard to the correct location. I will do my shopping at Best Buy for Christmas!! Walmart sucks. | |
| Jen | 12/13/11 |
| The Walmart in Killeen, Texas is the worst. The CSMs are always rude and the cashiers can not stand when you use coupons. I have had cashiers walk away and pretend they had to use the restroom. I have contacted the Store Manager who was very helpful but the service is still the same. If you have coupons and are not White BEWARE. They will act as if you are a criminal. Its such a shame because most of the personnel who work there clear the shelves using coupons. However, hold it against those who don't qualify for food stamps. The store intentionally will not restock the items on sale until after a coupon expires. How can these people be so loyal to a company that could care less about them? It's because of this bitterness they take it out on the customers. I have never seen a more miserable and hateful group of people who had jobs in this economy than at this Walmart. Did I mention that the store is messy and the "fresh" food is they sell is always rotten. | |
| Victor Rodriguez | 12/14/11 |
| 12/13/11 Walmart in Pasadena, Texas on Southmore Rd. I went here to pick up my lay-way item(Nintendo 3DS) which I bought for my daughter as a Christmas gift. I was planing to wrap the gift up in my truck-in parking lot, but before I began to rap the box I noticed a small rip on the opening of the box. so I opened the box to check inside and guess what... The Nintendo 3DS was missing and so was the charger, the only thing in the bax was the manual and and adapter. good thing I was in the parking lot and notified customer service within 10 minutes of the purchase from lay-way. they gave me a new one and apologized, if i had not checked inside the box and just wrapped the box it would be a sad Christmas for my daughter... I think they should investigate the lay-way guys and fire that thief asap. | |
| | 12/9/11 |
| gate more big whell chears so we can take the wife shopen | |
| Cindy | 12/10/11 |
| Monday, my bank account was completely drained by someone who, somehow obtained my credit card information through walmarts online store. I live in Indiana and the purchases were made and shipped to Texas. Walmart has dragged thier feet on this, it is Saturday, and my money is still gone. The perp charged 4 IPADs at $599 plus tax each. I have called walmart several times to ask what they were doing to catch and arrest the person responsible, and basically they are doing nothing. They are not investigating, and I was told that I was the one who needed to persue it, that I needed to contact my local police and let them deal with it. Seriously? Do they just let people hack into thier systems and steal credit card info and do nothing about it, or maybe its an inside job? My bank, Regions Bank, has also dragged thier feet on it. Most people I know have banks with security checks in place. They would have red flagged a purchase like that and contacted me personally. HELLO! I live in Indiana, and not one but 4 $600 IPads are being purchased in Texas! I am the only person authorized on the account, and just a few hours before I made a $22 purchase here in Indiana! How dumb can they be? Oh wait, they dont have checks in place to watch for such things. AND why unlike other banks who take a max of 2 days to return stolen money, is my banks saying up to 10 buisness days AFTER walmart removes the charges and I sign an affidavid! WALMART IS EVIL, THEY DONT CARE ABOUT CUSTOMERS, AND I PRAY THEY COLLAPSE WITH A GREAT FALL. They have lost me as a customer. How would they like for me to go shoplift from thier store, to the tune of the MONEY STOLEN FROM ME! | |
| barb | 12/10/11 |
| wal-mart like to let u do the job for years.tell u your the lead of maintencens u lead the store your told your the cleans store in dist.and then your husben dies u take time off .u come back and then your not the lead anymore because thay will have to pay me 4 that job. i have did it 4 about 6years now and was never payed wow thats just not right. | |
| Brenda | 12/8/11 |
| I ordered several Christmas gift items from Walmart.com. When I attempted to track my order, all but one of the items were showing "cancelled by Walmart." I sent a complaint to the customer service email address. The next day, I received an email stating the items were not cancelled and that the "cancel status" was a system error. Three days later, the items were still showing cancelled. I called customer service and spoke to Antoinette. She guaranteed me that the order was indeed cancelled. I read the email to her which said they had not been cancelled. Her response was simply that the order had clearly been cancelled - no explanation as to why I had received the email. She assured me that my credit card would not be charged. I immediately sent another email complaining about the issue and letting them know that I had to hurry up and order these gifts from Amazon. The next day, I checked my Walmart account and the "cancelled items" were showing as shipped. I called customer service back and talked to Joseph. He said the items had shipped. He offerred no explanation as to why I was told different, only that the could assure me the items had been shipped. I made him cancel the order and told him I would firmly dispute any charges on my credit card. I asked to speak to a supervisor. He put me on hold for over 1/2 hour. Finally, someone named Roberta J. picks up and says she is the "acting floor supervisor". I ask her for her offical title and she said acting floor supervisor. I asked her if that meant supervisor of customer service, she said yes. No one was apolgetic or took any responsibility for their screw ups. I do almost all of my shopping on line but I will NEVER order from Walmart again. They have very poor customer service and employees who are very unprofessional. I would much rather pay more at other stores to get quality products and customer service. What a shame that an American company has declined in this manner. | |
| neal applegate | 12/8/11 |
| i shopped at walmart up to today at walmart on universty dr edinburg texas the manager p sanchez who will not talk to you or even answer the phone or call back i never had a clerk at checkout actually argue with you and then you have to take the time to go to cs and prove her wrong the employees at this store has steady going down hill in the past 2 yrs and the very worst thing about this store is they could careless about our american flag its always halfway down and laying partly on the roof dirty i really think sam walton woould be at a disgrace Since walmart sale very few made in america products i am glad h butts heb is less than 1/2 mile away who fly thier american flag proudly i dont care if you have stores all over the world THIS STORE IS IN SMALLTOWN AMERICA AFTER ALL Mr WALTON IN started in SMALLTOWN U.S.A Ark Pick up this flag and act you are a amercan co buy more American what a unpleasant shopping experience AGAIN GET THIS AMERICAN FLAG CLEANED UP ITS A DISGRACE TO OUR CITY OF EDINBURG TEXAS MANAGER PAT SANCHEZ needs to go back to stocking shelves | |
| Kristi Ambrose | 12/8/11 |
| I have a friend that works at Walmart. Her great grandma JUST died and when she went to talk to the Store manager to see if she could go home - they said no. I asked if there was a policy for family death, she said YES and I did what the policy tells you to do and they won't let me leave. Walmart = EVIL bitches. Walmart is a family friendly store and company? Yea okay. And this is not the first complaint. Not getting a break, cutting lunch time, cutting lunch altogether, forcing employees to NOT get rid overtime so you, a FAMILY store, do not have to pay them for overtime. What bullshit. Walmart would not even be open if it weren't FOR? TWO people. CONSUMERS to BUY and EMPLOYEES to WORK. Selfish idiots. | |
| concerned employee | 12/5/11 |
| i work at the walmart 0260, and have noticed many changes that i think need to be brought to the attention of the higher ups. we have lost multiple good employees and are about to lose many more because of treatment recieved from those that are supposed to help our store as one. many managers have told those who they are incharge of that they dont do there jobs and should do better and some of these conversations as i understand involve profanity. you cant be the boss of someone and expect to treat others like they are not human beings. there are so many people that work at this store that do so much and go unoticed or get negative feedback of what they do. mr.sam walton who happens to be one of my role models would be turning over in his grave right now thinking about the treatment of his employees and his customers. sam walton was a great man and the way my store and many local stores service has changed is ruining that wonderful reputation. we cant let that happen, sam should be remembered for building a store that everyone wants to go to because they are treated right, not one that people dread to go too because its the only place that has what there looking for but they are afraid of how they will be treated. the employees should not dread to go to work because of who they work with, everyone should be treated fairly and with respect. Remember sam walton and what he stood for, not the millions of dollars that you can keep making bacause of his good idea. change wal mart for the better, please, you have the power. research some of the ratings of many stores and make a decision. | |
| Bonnie | 12/6/11 |
| I am a grandmother and went shopping with my daughter, her husband, and my 6 year old grandson for a Christmas tree on November 25th. We purchased the tree at a Walmart on Midway Road, Farmers Branch, Texas. We decorated the tree the following day. Our Christmas tree is completely dead and presents an enormous fire hazard. We will be taking it down and purchasing another tree today. I feel that it is the responsibility of Walmart to check into this and see how long ago these trees were cut. This tree lasted less than two weeks. I don't want anyone to be injured by fires started from trees that were cut months ago and are not safe. | |
| | 12/6/11 |
| Wal Marts Grand Blanc, Michigan is the worst store there is and should be closed down. The management stinks and is unavailable to help not only customers but employees as well. The hire and fire at will then refuse to issue last paychecks as well as employment verification information. This store hired my developmentally delayed son then fired him two weeks later because he was having trouble moving carts. He asked for help on several occassions. I tried to let him handle the situation himself and they disrespectfully ignored him as well as keep him waiting hours for them to "find" his pay check and to get "employment verfication" only to say they couldn't get him these items. He was sent on a wild goose chase daily calling this number and that number only to be given another route which didn't work either. When I inquired as his Legal Guardian they refused to disclose the information to me, stating they do not recognise court documents. Really? We are now forced to let the court system decide. Shame on you Wal Mart! | |
| Ray Dickson | 12/3/11 |
| This is just a preclude to contacting you folks after getting Police Report in hand Monday over the issue of being victimized by Fraud in dealing with WalMart on an Internet Purchase from them. We purchased said product, a TV, on Cyber Monday, 28 Nov 11, and money was taken from our bank card account on 12/3/11 along with 6 other FRADULENT CHARGES, the same date, emanating from a Wal Mart Store in a location my wife and I have never been to. The Fradulent charges total ONE THOUSAND THREE HUNDRED AND EIGHTY EIGHT DOLLARS AND CHANGE. But if the charges for TV prove false, or it's routed to a new location, then the amount of FRAUD will amount to nearly TWENTY FIVE HUNDRED DOLLARS. The Police, as are we, are sure this is an inside job perpertrated by WALMART EMPLOYEES in the processing of Internet Orders on the shipment of product to final location for delivery. To put it mildly, we are quite upset that WALMART has such lax controls for protecting their customers. And reporting of this issue is a real eyeopener into how little WALMART cares about this responsibility. Needless to say the final delivery of product will do nothing for the bad taste in throat. Be advised WALMART Police will be coming to do an investigation at your Raliegh, NC location. BTW, Thanks a lot, you've reinforced the notion this nation is falling apart. | |
| Irene | 11/30/11 |
| I wanted to purchase an IPad2, 64GB with WiFi and 3g. Two and a half weeks ago I went to Sams Club to purchase this item. The staff said they had it, directed me to a register to pay for it and when the item was brought to the cashier I made her check that it was the item that I wanted. Another woman came to stand by the cashier and proceeded to tell me that they do not have the item. My husband went to Sams Club just a few days ago and the ticket to purchase the above item is still being displayed yet they do not have it. Corporate office says it is because of black Friday. They didn't have it before that and they don't know when they are getting it in. SAM'S CLUB...DON'T YOU THINK YOU NEED TO TAKE THAT TICKET DOWN FOR THE ITEM THAT YOU DON'T HAVE. THIS IS FALSE ADVERTISING. Last night I placed an order with Walmart for the IPad2 64GB with WiFi and 3g. The order was placed and my receipt said that it was in and will be held at the store for 7 days. I just came back without the IPad. They don't have it and they only get the 16GB in. They haven't had the 64 GB per the sales person in electronics. Yet they still display the sign for the one I want. Both Sam's Club and Walmart customer service is horrible. | |
| | 11/29/11 |
| I want to say Wal-mart, at 135 Stoneridge Dr, Ruckersville Va is the best pharmacy I have ever been in contact with. They will come down and talk to you one on one about your meds. This won my heart over due to the caring about me and my meds. You as Walmart should do everything you can to always keep these employees. They are all friendly. I enjoy going to the store and give them a wave and just to say "HI" to them. You must realize what great employees you have in your pharmacy! I sure hope this store never closes. This is the best thing that has happened in our county. Thank-you for your attention to this matter. | |
| lilrabbit | 11/29/11 |
| we recently got a call from what sounded like an african man who learned english and he said ups was shipping 1.5 million dollars to our house in a check. well ok obviously sounds fishy and he said it was because of purchasing stuff at walmart and to get it we had to go to a cvs pharmacy or gnc or a pharmacy store and by a 14 pin card for $500 and show the ups guy when he got to our house. well its 12:46 in the afternoon and were still waiting. and its not like we expect walmart to give out money. and the we "won" 3rd place. 1.5 mil for third place?!?! ya right screw you walmart for wasting my families time. | |
| Laura | 11/27/11 |
| I was just at Walmart and wouldn't do a price match on an item at farm and fleet. She told me it's not a store in the area. It's only 18 miles away. What happened to match it like it shows in the commercials? I told her I thought you did price match. She said she couldn't. | |
| david wilgus | 11/25/11 |
| walmart poisoned my dog I purchased the hartz flea and tick drops, it put him down in two days I am out $800.00 in vet bills. when I told walmart they told me to get in contact with hartz, and thats how walmart gets out of the 100% guarntee they pass the blame of responsibility to someone else hartz say its a safe product ......................... but if you go to hartz problem .com you will find thousands of cats and dogs are dying.............................................................................................................shame on you walmart corp. .................................................walmart take off your 100% guarntee you dont stand behind it | |
| Roberto Massucco | 11/25/11 |
| Now listen to this "great" Walmart. I'm an italian and always supported and loved US (I lived there for a while). My card has been copied in India. The person before I was able to block it bought stuff on the internet in UK, Hong Kong, Italy and... Walmart. Well for the first three a phone call has been enough. With the last four digit they immediatly found the card and the purchase, blocked it and sent money back. Walmart.... ah, first I could not find anywhere a telephone to call from oversea... second I wrote to the customer support and they replied.. "Sir can you forward the receipt number????!!!" So dumb, how can I have the receipt if I did NOT buy?? But then it took me three days of continuous mailing to receive the answer. "Sorry we can not locate it so please argue with your bank!!!!" Well I have the suspect that for them it's not an issue and they just did not care. At the end of the day they's got the money.... How do you call this??? Accomplices maybe??? The United States does not deserve such a poor Company! | |
| | 11/24/11 |
| this is rediculouse how money hungry walmart can be. must you be open on thanksgiving. while people are home enjoying what is known as a family holiday your people are forced to work on a day where time can be spent at home., if sam was still around none of this would take place. its all about the all mighty dollar when it comes to walmart. your people should not be working on thanksgiving. you maske enough money on black friday so the money should not be an issue. this is rediculous and totallly obserd. i hope you are enjoying the holiday at home office there cause you workers will not. if being open on thanksgiving is an issue then open at midnight and give your workers a chance to enjoy their food with friends and family | |
| cathrine | 11/23/11 |
| I called 1-800 walmart 3 times on coupons Mtn grove missouri they will not let you use more then. One coupon per item. If it says on it like " $2.00 of any Tide" they will not let you use it on trial size" it doesn't say excludes trial. Springfield mo. Will let you use 100 at the same time as long as you have 100 coupons an 100 trial sizes tide. An give cash back."mtn grove called me back the lady said if springfield let's you use a 100 coupons like that then by all means go to springfield I would" but we will not.she said they do that probably because more stores in that area. That's not right at all fair is fair. So Wright country go to springfield to shop. Because are store don't need me or your in mtn grove. | |
| | 11/21/11 |
| walmart in EAST. YORK PA. I GO EVERY SUNDAY TO THE DELI. FIRST OF ALL IT IS BUSY ON SUNDAYS. YOU HAVE 4 TO 6 PEOPLE BEHIND COUNTER ONLY ONE WORKING THE OTHERS STANDING AROUND TALKING. THEN THE DELI BAGS ARE THE WORSE. HAVE TO BUY BAGS TO STORE MY STUFF IN. AS THOSE SLIDER BAGS THEY GIVE YOU BREAK OFF FIRST TIME YOU USE THEM. AND WHEN YOU GO TO THE REGISTER ONLY HAVE ABOUT 4 OF THEM OPEN. ALSO THEY NEED TO GET A FEW OF THOSE SMALL CARTS. LIKE THE OTHER STORES ARE GETTING. | |
| George boston Rhynes | 11/21/11 |
| Walmart Store #2615 in Valdosta, Georgia need help along with their workers. I was wrongfully terminated on march 20, 2008 and have been ignored for three years and 8 months by Wal-Mart Executives. I have published over 80 videos on You tube under the channel of bostongbr, over 34 letters sent to the home office only to be ignored for these many years. It is as Wal-Mart Presidetn Mike Duke, Chairman of the Board of Directors and Board Members respectively believe they have become a god beside God and there answers to no one. Well, as a retired military veteran; if I could place my life on the line in foreign nations for foreigners that I did not know. Then I sure as heaven can do something for myself, my own children and the American Workers here in the State of Georgia and beyond. Amen! George Boston Rhynes, Retired United States Armed Forces Military Veteram, Wrongfully Terminated Wal-Mart Manager, and A concerned citizen and brother of all humanty. Peace, love, and overstanding....... | |
| Leigh | 11/21/11 |
| wal-mart is not for the people anymore. they are all about the almighty dollar. they could care less about the people. it's bad when someone has been with the company for a long time and their pay is as much as the new person. when is the cut off going to stop?everything is going up but our pay. | |
| unhappy person | 11/21/11 |
| REGARDS TO WALMART if someone sees this change the canada sitee ... no complants on service in stores but change the damn canada site and make it easy to get onto the stupid english and french buttons wont appear only welcome to walmart in english and french, how the hell are people suppose to shop online if ur site doesnt even let u do anything get this shit together. | |
| Gail | 11/19/11 |
| I will never shop at a Walmart store again after my latest experience. I purchased two tee shirts along with a whole bunch of food and the checkout girl forgot to give me the bag with the shirts. Not even two hours later when I realized it and called the employee who answered said the shirts had been turned in and already put back on the shelf. How can Walmart be allowed to do that!! It was purchased amd paid for and they put it back on the shelf to resell??!! Not even two hours later!!! Horrible and of course when I rushed back, because it was the last one in that size, it was gone!!! | |
| JILL | 11/17/11 |
| I AM MOST UNHAPPY WITH WALMART MAKING THE DECISION TO BE OPEN THANKSGIVNG DAY! IT IS A DAY TO BE WITH FAMILIES & GIVE THANKS! NOT SHOP! THATS WHAT THE DAY AFTER IS FOR! YOU DONT PULL PEOPLE AWAY FROM THEIR FAMILIES ON THE HOLIDAYS TO MAKE THE ALMIGHTY DOLLAR! WHICH I HOPE YOUR SALES STINK THAT DAY! WE HAVE MADE IT TRADITION TO BLACK FRIDAY SHOP FOR 15YRS! THIS YEAR NOT ONLY WILL WE NOT BLACK FRIDAY SHOP WITH WALMART BUT,WE WILL NOT SHOP AT WALMART MUCH AT ALL ANYMORE! WE WILL BUY OUR GROCERIES AT BROOKSHIRES AND WHATEVER ELSE AT FREDS OR DOLLAR STORES!!!!!! THERE IS OTHER PLACES BESIDES WALMART TO SHOP!WALMART HAS GONE DOWNHILL IN PRODUCTS,CUSTOMER SERVICE AND NOW MORALS!! IM DONE!! | |
| Joann Doerflein | 11/17/11 |
| I am a frequent shopper at Walmart. We did not have a Superwalmart in our town. You just opened a new store in New Smyrna Beach. I would like to thank the person who saw the need for it here. The supermarkets here are way over priced in most everything. You have saved a lot of money for a lot of people here. I live on a fixed income, and so do a lot of the redisdents here. It is such a pleasant and welcome surprise to have a superwalmart close enough to us so that we can get our frozen foods home before they thaw. I am elated to be able to save some money now. I just had to say thank You from me and all my neighbors. You are the only company that I know of that truly thinks about the people!!!!!...You are the Best! | |
| JOHN W HALLMAN | 11/17/11 |
| WHY IS IT THAT YOU CAN'T PICK UP MONEY GRAMS IN ANY STATE,,,,,IF SENDING FROM JUST ONE | |
| Disgusted with lack of prosecution | 11/17/11 |
| I was just wondering why wal mart stores choose to let the same person steal from them over and ove and over and over. Do you realize that by not pursuing charges on these people effects a great number of people and not just your store these people are drug addicts and sometimes dangerous people who need professional help or prison to them get off the street if you think that the only crimes they commit is stealing from your stores your dead wrong. These people take away from the economy by stealing for example sales tax revenue a big part of or countries state and city revenue for a better America get with the program walmart prosecute now and you will prevent lose damage and evil people from roaming the street. You are your own enemy when it comes to thiefs invest now and save later I despise thiefs when they steal there stealing from everyone if at all at least prosecute the habitual offenders AT LEAST. | |
| George Boston Rhynes | 11/18/11 |
| Review the Wal-Mart you may NOT know! * * * Omar Posted GBR Videos by: GBR http://www.oman0.net/youtube_browser.php?do=show&vidid=QeEmLYiD3wc * Fat Cat Video Of Wal-Mart by: GBR http://fatcatnewsvideo.com/VideoDetail.aspx?assetId=LRk_WvrWWlw&pv=yt * * Walmart Link of Information and vidoes! http://wn.com/bostongbr * * * * Wal-Mart Video Master Headquarters Site: http://video-hned.com/wal-Mart+Store+%232615/ Wal-Mart China Posted GBR Videos: http://interceder.net/topic/Wal-Mart-China * * Wal-Mart Link of Videos http://tube.7s-b.com/wal-mat+store+%232615/ * * * Walmart and Wrongful Termination George Boston Rhynes http://indiatube.apnicommunity.com/Wrongful%20Termination/ *** Dis911 Posted GBR Videos, Keeping it real http://www.losangelestv.com/video/QeEmLYiD3wc/Wal-Mart-Wrongfully-Terminated-Manager.html * * * *Walmart Addressed by: George Boston Rhynes http://www.moneycontrol.com/news-topic/wal-mart-store-inc/video-13-walmart-store2615-president-duke-chairman-glass-ignores-workers-why_Ud-SXQnyxuk.html Hotel Booking Listed GBR Videons on Walmart http://www.videostravelguide.com/Georgia/Walmart/function.file-get-contents http://www.sosododo.com/video/Store+2615/ * * * * *Video Hines Walmart Videos: http://video-hned.com/video/Ud-SXQnyxuk/-13-Walmart-Store-2615-President-Duke-Chairman-Glass-Ignores-Workers-Why.html World News Search: George Boston Rhynes http://search.wn.com/?results_type=videos&language_id=1&search_type=expression&search_string=++++return+bostongbr&sort_type=-pub-datetime&template=cheetah-search-adv%2Findex.txt&action=search&corpus=current Sestema, Link: Posted GBR Videos to the world.. http://www.sistemaderegalos.com.ar/Walmart+training/ AFLCIO, Plus published GBR Videos: So all the world will know! http://www.veengle.com/s/AFLCIO%20walmart.html Video Travel Guide: GBR Videos posted here: http://www.veengle.com/s/AFLCIO%20walmart.html MP3 Plus published GBR Walmart Links: http://mp3echka.info/muza26/2615.html * * * * * * * * Walmart Blog reposts here http://www.shwetube.com/Store+2615/ * * * * * * * Tube Chunk Published Walmart by: GBR http://www.tubechunk.com/walmartstore2615.blogspot.com/ ======================== 1. Walmart workers need help! Lake Published Lake Front http://lake.typepad.com/on-the-lake-front/2011/08/wal-mart-workers-need-help-now-from-american-government-elected-officials-george-rhynes.html 2. Truth Must be told and lies exposed: http://lake.typepad.com/on-the-lake-front/2011/10/why-is-georgia-an-at-will-to-work-state-george-rhynes.html?cid=6a0120a58214e4970b0153927027c3970b 3. Lake FrontP George Boston With Issues of the world http://www.veengle.com/s/George%20Boston%20Rhynes.html ======================= Walmart Video Site Posted: http://terminationletter.toplawblog.info/tag/chairman/ Walmart TG Dating.com http://www.tgdating.com/georgia/valdosta-videos_LhiPQIAf6iM&feature=youtube_gdata_player.html Walmart Videos: GBR http://www.encyclopedia.com/video/TNFYhsv2zSo-10-walmart-store2615-899-disrespected.aspx Insure Arkansas Site GBR Postings. http://insure-arkansas.info/ My Videos listed GBR Videos! http://www.balletcompany.net/mart-001/ Whats on TV: GBR Video posted here http://www.whatsontv.co.uk/video/youtube/search/facinghistory/video/TNFYhsv2zSo&feature=youtube_gdata_player | |
| Marco | 11/15/11 |
| Of course I'm not going to use my real name. Some of the information I'm about to share, could cause me my life. From CSM to store manager, they steal a lot of merchandise using loops in the system. It is not hard after you observe how they do it. I saw how a whole case of I Pod touches walked out the door by just Zero the items as mistakes in counts in the system(that's what they call it). Seeying manager taking brand new I phones for themselves and then I blemming lower title employes for their actions. The worse I saw was the sale & use of drugs more expecific Crystal/M. LP/store mananger didn't care, as long these individuals are doing their jobs. Even when proof was provided still, I'm the one who got point out to be careful if I keep looking or talking to somedone else about. I know the information I'm giving is to much, but for those who are or were working in walmart you know who bad the company has become. Walmart used to be good, now is just the new form of slavery to their employes as well the use of walmarts system to steal. | |
| Brenda Rodriguez | 11/15/11 |
| I'm so sick of shopping at Wal-Mart where the majority of products are made in China. When the company started it bragged about selling American Made Products. Why is Wal-Mart not supporting American Companies? Why is everyone letting China of all place take over our country. As an American Citizen I would at least like to be offered an American made product even if it is a little higher price. If we buy and sell American made products we can get our country back on track and our people back to work. Wal-Mart doesn't even offer an American made Christmas tree. Since Sam Walton passed away I think greed has taken over Wal-Mart. | |
| Steven L | 11/16/11 |
| Recently I was at a Wal-Mart and found quite a few copies of the Resident Evil steelbook Blu-Rays in their $8 Blu-Ray bin. When I went up front to check out it rang up $15, I told the cashier it was in the $8 bin and that there were quite a few of them. He called back to the audio-video department where the promptly told him there was no $8 bin. I said yes there was and restated how many of these movies there were. He told me the department manager was waiting for me if I wanted to talk to him. I went back there and quickly looked in the $8 bin only to find the approx. 10 copies "mysteriously" vanished and were replaced with other titles. There was also no department manager waiting for me. I found this incredibly unprofessional that first whoever the cashier was talking to would flat out lie to me telling me there was no $8 bin, as if I'm not going to go back there and check and then to remove the titles so when I do go back there I have no proof that those titles were there. I never cause a problem at a store and if something rings up the wrong price I usually chalk it up to the fact that perhaps the title (or titles in this case) were simply placed in the wrong section. The only reason I even fought this a little was because they lied to me, they flat out lied to me and tried to make me look like I was stupid and then they basically hid what they did to make sure they didn't have to give me what should have been the correct price. And to make matter worse I contacted the store (via e-mail) about this situation and (of course) haven't heard anything back about it. I am very, very angry about this situation and of course I won't come out on top on this one. | |
| | 11/12/11 |
| Hi, I received a video game bundle as a gift. I did not have the receipt, but I was told it was purchased at Wal-Mart (in another area). This unit was unopened, still with the protective tape on the edges. Customer service supervisor refused to accept the item, even though it scanned as being a stocked item. The policy states that returns without receipts are accepted and store credit is issued. Can someone tell me what I can do? This was in Tallahassee Florida. | |
| patty collums hellums | 11/13/11 |
| my husband jerry, and i reall enjoy walmart in pontotoc ms. but in the past i have a lot of trouble with some of the emplorers. with one wanting to start a fight with me. jerry had worked at the walmart in tupelo ms, from 2000, to 2008. he was a night stocker. jerry made at least 10.00 and something an hr. may be some of the cashers were jelous, i wonder why that wasnt my fault. because he worked really hard it just wore him down. the mangers didnt wont him to quit, but i made him; because of the trouble i was getting. | |
| Tracy H. | 11/11/11 |
| To whom it may concern, I want to write this letter to inform you of how disappointed I am of the Wal-mart in Richfield, Ut. Each time I go this this store location their shelves are often empty or do not provide the items I am looking for. During my last visit to the store, I wanted to purchase a head of lettuce. Every head of lettuce in the bin was brown. Is it so hard to keep fresh produce in stock? Other things they have not had in store was rye bread, name brand hair shampoo, canned goods, etc., Not only is the store mis-managed, but the employees do not approach the customers to see if they can help. During the six years I have lived in this town, only one time have I ever been approached. My request to you is to get a new manager to run this store before they no longer have customers. I have spoke to many people in this town and each one of them have voiced their dislike to this store. On a positive note; the other grocery store in this town has an increase in their sales. | |
| Rachel Moreno | 11/10/11 |
| Dear sir/madam; The following coments relate to store located at 1101 Beville Rd. Daytona Beach Fl. 32119. This store has to be the worst store WalMart has in terms of availability of carts, cleanleness of the parking lot, lighting at night, and at times the store is not keep stocked with items. Shelves remain empty for days and freezer at times for weeks. I have gone to WalMart to purchase 3 or 4 items and come home emply handed. The items are just not there on more than one occation. So I have decided to take away spending MY money to a store that keeps their customers happy by keeping their shelves stocked, clean. This store has been in this condition for years and nothing has or will ever be done. I'm not even going to try to find an associate to help with anything. | |
| Stafford Tipton | 11/10/11 |
| Dear Sir Madam I am writing to ask one simple question WHY IS THERE NOT ONE WALMART IN THE ENTIRE COUNTRY OF TAIWAN! I read in the Atlantic this morning that there are 352 stores in China but not ONE store on this Island. I can tell you as a resident of Taiwan of the past 16 years TAIWAN would make the perfect place for a Walmart if not five. I am begging you to please come to Taiwan and open a shop if not for me but for the rest of the population. If you have any questions you need answering to sway your opinion on an opening here please feel free to write me back. I am warning you if I do not get a thorough and adequate answer, I will write you back weekly if not daily until I have an answer. Sincerely Stafford Tipton Taipei, Taiwan | |
| richard lawson | 11/9/11 |
| i was in your store in fort morgan and i watched a supervisor name missy really talk down to a employee there i thought walmart treated their employees with respect just cause you are a supervisor does not give you the right to treat your employees like trash i saw this happen in electronics she should no longer be a supervisor or even work there the way she made that employee feel i have been a customer for years in your store and i cant believe the way people are treated there. | |
| Kara | 11/3/11 |
| I was at the New Philadephia Walmart in Ohio today and they refused to take my manufacturer coupons! They first told me because it would be overage! Then came to the conclusion that yes its the right stuff but its a bonus bag! They chuckled and acted like I was stupid! My coupon stated off ANY of that product! No restrictions! So my good friend took her coupon! Same exact one as mine and what do you know they took it! Let me also add she went in just a couple hours after me! They treated me like I was stupid and didn't want to deal with my 4 coupons! I am very upset and will be taking my business elsewhere! This isn't the first time I've had a problem with this same Walmart! | |
| Rosa McCray | 11/8/11 |
| Dear Sir or madam:I would like to commend your store# 2258,for their super customer service.I have been to many Walmart stores, but this one is the best. You have hit the jackpot with the shift manager:Carlye and store manager: Michelle. Yes I get to call them by their first name. They have trained their staff very well, and they lead by example.I think as a every day and night shoppers some of the other Walmart stores need to be trained by them in customer service.This store is always neat and uncluddered, their staff is always willing to help.Carlye and Michelle donot walk around and give orders. I can walk in this store at any given time and see them checking merchandise to make sure it is readly avaiable for the customers.Although they are very busy, they still have time to talk and answer the customers questions.I am a senior citizen and this is my favorite Walmart store to shop at. Thank you | |
| dee in springfield ohio | 11/8/11 |
| i work at store 3641... we have repeatedly used the open door policy to complain aboyut a fellow worker christie boeke who like s to bully other associates in deli. she threatens them spits on them. calls them names hits them with a cart. refuses to do any work and makes everyone esle do the work when supervisor john is not there. our supervisor wont do anything about it the asst mgr cheryl wont do anything and christie brags that she is store manager daves friend and goes to his house after work. we are tired of being threatened and we dont feel safe she threatens to destroy our cars. she threatens our life. she spits food at us. and has spit at customers. customers have written complaints about her and still store manager dave wont fire her this has been going on for 3 years.. | |
| Machiavelli | 11/8/11 |
| I watched loss prevention attack a suspected shoplifter in centereach. Granted in self defense against 3 fat guys, A red headed fat guy, a 300 fat immigrant of some sort he threw them around considering the way they attacked him and smashed his head and struck him. Tough Dude. About half their size, and four of them beating on him. I bet He'll have a NICE LAWSUIT. | |
| Paula | 11/8/11 |
| M complaint is the walmart sale papers.They have them sent out in our newspaper and they have them at the entrance.I went to the Walmart store on N.Gloster in Tupelo ,Ms.I wanted to get the Compaq computer that was on sale.I was told they were out but had more coming in.I went in againthe sale was still advertized.This time I was told theye were out and would not be getting any more.I asked to speak to the manager he was busy.I left my phone number with an associate and asked her to have the manager call me about Walmarts false advertizement.He did call later .I pointed out to him that the sale paper did not say limited quantity or while supplys last .THEREFORE i HAD EVERY REASON TO EXPECT THEM TO HAVE THE ITEM.Ifthere was a Target or K-mart here I would forget about Walmart | |
| Anonymous | 11/2/11 |
| I work for Wal*Mart, and out of fear I will remain anonymous. But the store I work at is not a bad store, we are consistently doing well. There's a lot of heresay about the Store Manager and how she cuts hours to make her bonus bigger, but nobody actually knows if it is true. I personally think the home office is to blame for all the hour cuts, because we have been understaffed for some time. When you have 1 employee working 6 different areas throughout the week just to have coverage, there's a problem. Customers are ALWAYS asking me where stuff is because there is hardly ever anyone around to answer it, and I am ALWAYS helpful and friendly but it really cuts into my management dutires in my area. I have two HUGE areas of the store to take care of and I only have 1 fulltime associate and one part time. The aprt timer is ALWAYS there AFTER I leave and only has one function: Zone. So that basically means I have two people to run two fo the biggest consumable areas int eh store. Wal*Mart whines about safety and accidents, an accident can cost upwards of 10-30k or more. So tell me Wal*Mart, what's more epensive? Hiring two employee's more for 40k a year, or a ton of accidents and angry associates wo wanna quit? | |
| T. Priest | 10/29/11 |
| I shop at the Chesapeake, VA store and it angers me the way I get treated when I am in the store. Everytime I go to check out I get treated like I am a waste of time as well as glared at because I am not of the right color, like I should not be shopping there. It makes me very mad because they will say hi to the individual in front of me but when I say hi or hows your day I get ignored. This is NOT a way to run a company. I drive 30 min to the end of the state just so I can go to the new Walmart because the employees there treat me with respect and smile at me when I come in and OMG they say Hi how are you? Did you find everythng alright? So why can't the other employee's at the Chesapeake store be as kind??????? This is even more frustrating because my father in-law spends A LOT of money in your stores. Your employee's Need to learn some respect for ALL Customers not just who they want. | |
| tumbleweed@clearwire.net | 10/28/11 |
| we would like to request;from walmart inc and corp.offices;if we could get extra food items;when useing food stamp cards;like buy one;get two free;on vegeables and fruits;food items that spoil after so much time;this helps move the food items quickly out of the stores;especially for the seniors and disabled folks;we need more than what winn-dixie and target stores are offering;also;to bring more people to the gas pumps;senior citizen should get big discounts on gas;more seniors driving and buying more gas;also;walmart is losing money on its buggets;grocery-carts when the carts are taken off the lots;to give more jobs;there should be people to take carts out to cars;for custermers;also;the biggest problem for all stores is the checkout lanes;we have been in many walmart stores and the same problem are;not enought walmart personal to get the custermers out of the store;when buying stuff;no one for the check out lanes;god bless america again.... | |
| Mimi | 10/25/11 |
| I ordered 2 cell phones & renewed my AT & T Contract from Sam's Club online. DO NOT BUY CELL PHONES FROM HERE!! They outsource their customer service to the Philippines and Manilla. FedEx lost the phones and it took dozens of phone calls and hours of being put on hold to get it resolved. Their phone system is a never ending circle and each operator says they need to talk to a manager, but one is not available so they will call you back. They wanted me to pay $800 to get new phones sent out ~ that's in addition to what I originally paid for the phones. After arguing with them and calling back many times, I finally got new phones shipped out. I finally received the phones a month later and one of them doesn't turn on. They are now saying that our 30 day trial period is over, because it starts when you place the order. I have only had the phone in my hands for 1 WEEK!! They may have good deals on their phones, but I would have rather paid more than to have to deal with the frustration and hours spent resolving this. | |
| Mrs. Stacey | 10/25/11 |
| I visited the store in Dallas, Texas (2667) Saturday, October 22, 2011. I will admitt that I was having a rough day when I came in. One cashier in particular (Natalie) was extremely nice and went out of her way to make me smile. I went to the customer service to return some things but had the toughest time trying to locate my reciept. I knew that I had it because I just put it in my wallet a couple of hours before. I was tying up her line but she remained patient and even voluteered to help me sort thru all my reciepts to find the correct one. After about 5 minutes, she stumbled across the reciept and took care of my refund. The entire time, she made jokes and had me laughing. I offered to give her a $5 dollar tip but she told me that it was not necessary. She said that we all have bad days but it's nice when someone else can make us smile. Boy was she right. I know sometimes most people does not get the recognition that they so rightfully deserve. Tell her that Mrs. Stacey thanks her abudantly. | |
| Stephen Cureton | 10/25/11 |
| I just had my VISA card now. I need to send money to my wife because of an emergency case. They said that it will be authorized 2-4 hrs. But until now, after 10 hours it still isn't authorized. My wife needs the money direly. I hope Walmart gets this straightened out now. | |
| Joanne Eklund | 10/26/11 |
| I am so very tired of being treated like a suspect criminal whenever I leave Wal-Mart in Maple Grove, MN with my purchases; Wal-Mart in Buffalo, MN is not quite as bad. More times then not after checkout, I have to show my receipt and have the door person go through my bags. Wonder what would happen if I decided not to let them frisk through my purchases? I do most of my shopping at Target now. If Wal-Mart has a problem with stolen merchandise, maybe they need to hire more in-store undercover security rather than intimidating their customers as they leave the store. Do they think that after I go through checkout, I had time to steal something within 20 feet and 30 seconds of the exit door to add to my bags? | |
| jennifer long | 10/24/11 |
| I am very disapointed in walmarts layaway. I went there to spend a minamim of $900.00, when i went to the layaway counter i was told if anythng of the items are under $15.00 i can not put that on layaway. Needless to say, half was under the 15.00 requirement. I told the girl it was not her fault but i am very upset. I will NO LONGER shop @ any walmart. I went to kmart and spent even more than I planned. Kmart will get all my business now. I think walmart needs to rethink their money making ideas. They just lost out on alot of my money. My family also has alot of children and realatives, they also are now going to go to kmart or else where since you can not have anythng under 15.00 on layaway. I am very upset and disapointed. And this walmart would be located in altoona ,pa and the other one in newry,pa. I tried both!! | |
| Joyce | 10/22/11 |
| Your somerset,ky walmart has some of the rudest people ever i shop there twice a week during 3rd shift and the csm june, i have seen her scream and humiliate one of the cashiers i thought you weren't allowed to yell at anyone in front of customers do you know how many times myself and the other customers want to hit her for being a total sadistic satan to this poor girl she needs to be fired!!!Before we quit shopping there | |
| j.a. | 10/22/11 |
| I Have a few questions to ask? Why is it that everytime i go to Wal-Mart in Maricopa Arizona I See And Hear the MANAGMENT DISRESPECTING THE HARD WORKING ASSOCIATES? THE MANAGMENT GIVES THE ASSOCIATES AN OVERWHELMING AMOUNT OF WORK TO DO. THE ASSOCIATES ALWAYS HAVE SUCH A STRESSED LOOK ON THEIR FACES. THAT IS A SHAME. SO WHY CAN'T THE MANAGEMENT HELP OUT THE ASSOCIATES? OR IS IT THAT THE MANAGEMENT HAVE IT IN THIER SWELLED HEADS THEY SHOULD NOT GET THEIR HANDS DIRTY? WELL I CAN SAY THIS THE ASSOCIATES WORK EXTRA HARD. MANAGEMENT YOU SHOULD REALLY BE ASHAMED OF YOURSELVES. GET YOUR LAZY SELVES AND HELP OUT. I PROMISE AFTERWARDS YOU CAN WASH YOUR HANDS. | |
| Dyanna Marquez | 10/22/11 |
| I am very upset with Walmart. Every time I go the price on the shelf is defendant from what it rings up and when you say something to the Crasher"s they say they don't have time to check ..I got very mad and went and spoke with a member of management and showed him the wrong price. Was told it would be fixed right away. I went there today same thing still wrong price still up witch means the manager lied to me when he said he would take care of it! | |
| David P Salle | 10/20/11 |
| My wife has had major ear surgery and she has been directed to take sudafed for ear congestion. My wife and I of 41 years have always purchased your generic sudafed 30mg tablets box of 48. Up to just recently we have paid $3.16 per box. Yesterday we bought a box of 48 of equate suphedrine 30mg, number 48 and the price was doubled. To over six dollars per box. Up set when I got home I called King Soopers in Englewood Co. which is close by us and they quoted their price for generic sudafed to be $3.16 per 48 of generic sudafed. Why double the price over night? Is Walmart too anxious to up their prices in this recession. Are we going to see more products double in price over nigt? Please explain if you will,if you can. Thankyou. | |
| Norma Jean | 10/19/11 |
| I avoid Wal-Mart to do my grocery shopping. There are never enough check out lanes to accomodate customers and all of the lanes that are for 20 or less items is full with customers and their cart full of items. You would definitely have a lot more people shopping if you had more checkers. Instead people empty their baskets because while they are waiting to check out they start to think "Do I really need this". I know that alot of my friends say the same about your store, so I am not the only one! | |
| Amanda | 10/19/11 |
| Around 9/1: Three stores in the West Valley, Arizona Area (91st & camelback, 75th and thomas rd, dysart ave & rancho santa fe) had the registry machines either down, unable to print, or managers couldn't fix/work them (for baby registry). Half the people who attended the baby shower couldn't print the registry or the walmart associate didn't know how. First I talked to Anna at the 95th and camelback store who blamed it on technical issues and we no help. She directed me to the Market Office, to Stephanie @ 623-780-7580 who said she would discuss this unpleasant experience with the stores and would get back to me in 2 days. Did I hear from her? NO. I called her back and left a message with a gentleman, left my number. Did I hear back? NO. Grrrreat service. Grrrreat follow up. A month and a half later, now sad. THEN on 10/7 I order a simple 5x7 photo collage for Daddy (who is deployed) thru walmart.com, through site-to-store, and it is expected to arrive between 10/14 and 10/18. I call on 10/19, talk to the store and its not there. Get this, Anna says the Fujifilm company (who makes the photo products) ONLY delivers when there's enough orders! Maybe once a week, maybe every other week. WOW. She directed me to Customer Support for walmart.com and the rep said it was "lost" and issued me a refund. Sadly my sister (for the shower) is in the military and Daddy is deployed. Half the stuff they got for the shower wasn't on the registry. What a waste. I discussed a gift card for the inconvenience with Stephanie, did I get a follow-up? NO Thi photo collage had an adorable photo of sister's baby bump with Boo! on it for halloween to send to Daddy. Will he get it now? NO. Because its "lost". THIS is walmart? Good job. | |
| Elizabeth Fitzpatrick | 10/17/11 |
| I visited the South Philadelphia location. I was a little disappointed at how chaotic is was due to construction. No one was very nice and they were all seeming to be so busy. But this one young lady so full of energy so full of life she made my trip worthwhile. Her was Theresa Coleman. She was such a delight she practically shopped with me and my disables mother. She made this horrendous trip a delighr. I remember the same girl fron BJs and she had that store on point. She is an excellent employee. I do not believe she is just a sales associate. I encountered quite a few managers who don't possess her customer service skills. I will be calling to inform walmart of their wonderful employee. I want to bring her aboard my team but she is so dedicated to walmart she turned me down. I am a buyer for Macys and a few other businesses. Walmart needs to take advantage of this young ladies talent quick. Because if i can she will be aboard my team very soon. People like her make you feel as though you made the right choice coming into that store. Hopefully you will take my advice before she is gone. Thank you for letting me share. And i will be in touch with the store. Store 2141 as long as they keep people like Ms. Coleman. The new super center should be a success. | |
| Jose Zambrana | 10/17/11 |
| I was working on the nigth shift on maintenance, at Kearny NJ. My supervisor always was thaking me out of what i was doing and giving me a diffrent job to do. I never refuse to do it but then she start complaining about me not finishin my maintenance work, then i told her that i never finish because she alway is stopping me from what I am doing and then expect me to finish my job on time. Last week she came and told me stop what you are doing and go an do this other job, I tell her NO i have to finish this firsth and she told me, ( I tell you what to do when to do it and where to do it) That makes me fill Like s#%$#it, I tell her that i am not doing that and she take me to her office and told me that i was fierd, so i just sit down and she was doin a letter for me to sign it, then she start screaming at me she call the Support Manager, we start to arguing and he push me. I told him not to push me again and told her to give me the letter so i can leave. I wolud not recommend no one to work at KEARNY NJ WALMART, all the manager and supervisors they think that they are dealing with slaves. Her name is CO-MANAGER - BROOKE KUSMA and SUPPORT MANAGER - EARTHUR SABB. | |
| Mark william | 10/14/11 |
| Walmart is a very big company with lots of problems around the world. I read all problem that people had talk about to me they look like small problems that can be fixed with caring team worker that walmart can hire. Wal-mart corporate headquarters is very big ,but they have to be smart. With out people we would not make it in this world. We love the people stay strong. | |
| Tonya | 10/15/11 |
| i was at the walmart in tulsa okla and i had tripped and fail and their was a person that worked their walking behind me and he could not locate a manager for 20 minutes i sat their in pain while he located one he seen everything then the manager stated that she did not see any visable water or residue but my pants leg was soaking wet and even my boyfriend and the other worker seen it she states that she would send in the info into her boss and they will contact me but im in so much pain i dont know what to do | |
| Wal-Mart In Memphis, TN | 10/16/11 |
| Wal-Mart on Austin Peay Hwy is under paying their employee's all the managers work together and team up on us and try to get us fired so they can have more money towards their bonus. Ron-J is the worst manager their they need to fired him because he talk to us any kind of way. But that's not the sad part when we enroll into the 401k when we quit or get fired we won't be able to get our money out until 5-7 years later. WTF????? I dislike this job but it pays bills so with that being said goodbye.... | |
| john doel | 10/13/11 |
| Why is it that good long term associates don't even get told by store manager that there job that they have been great at is being fazed out by home office. They have two choices take a less pay grade and never get a raise Because at a lower pay grade u are maxed out with no more pay raises.other option is quite which is what they want.Greaty for them they save money and live better. Great to work at store 1759 gloucester Va | |
| Glenn | 10/13/11 |
| I sent an email last Thursday 10/6/11 to the Hudson FL Walmart Location to express my poor customer service I received from a Manager named Simone..I was hoping to receive a response, however, I feel that store just placed my email into the delete bucket since I was complaining about a manager..So I am now sending this to the Corporate Office with hope of some type of response..This is what I wrote..Last Thursday 10/6/11 I shopped at my neighborhood WalMart and spent $130 in the Sporting Goods..We needed food supplies so we shopped and went to the front register..A person was checking out and had several coupons..one coupon was not scanning..so we waited for approx 10min until Simone showed..We waited for another 5min while they kept scanning the same coupon that would not work..no other person was in line but after5 more minutes 2 people was behind me in line now..more minutes past and I asked Simone if I could move to another register since this one was occupied..Simones response was YOU CAN MOVE IF YOU WANT. No Empathy or Acknowledgement for my concern..This was very unprofessional and I walked out leaving approx $70 of food on the counter..I ended up going to Sweetbay for my food supplies..In all my life shopping at WalMart..from VA,NC,FL 20years of shopping i have never been treated so poorly..Simone may need some Customer Service training..She has left a bad feeling in me about Walmart and I am reluctant to return..I have discussed this with others and they were shocked on how I was treated..I spend hundreds of dollars every 2 weeks at WalMart..I loved WalMart..until Simone ruined my day..If she would have took the moment to help me I would not be writing this..I even called from the parking lot to complain was placed on hold and noone returned..very bad Customer Service..please have this addressed | |
| Matt McAustin | 10/13/11 |
| Dear walmart. I really appreciate what your company is doing to help out the environment. Your goal of supplying by 100 renewaable engery is great and i think that you should be rewareded for it. No waste emissions should be the goal of every company out there. I also really like how you guys are trying to bring sustainable products to your stores. Walmart is continuing to stay on track. | |
| man dingo | 10/13/11 |
| all of you people with negative things to say mostly the cat talking about chopped olives get a freaking life..... wow really you have nothing better to do than run your trapps about freaking olives.... piss off... i am no way shape or form involed with walmart sotre or the corp.... but really get a life | |
| K lei | 10/14/11 |
| I just live how Walmart can take your cash with no problem. When you need to return something and lise receipt do you get your cash back??? Why no. You get a store credit. How sorry is that. | |
| Tim Santos | 10/11/11 |
| On September 30, 2011 I was at the Wal-Mart store on 5821 Antelope Rd, Sacramento, CA when I noticed two homeless guys in the grocery section of the store with their adult pitbull in the liquor aisle eating food and drinking a Gatorade, I told my wife that I was really surprised that Wal-Mart allows on service dogs in the store since they sell groceries. I tracked down an employee at the end of the freezer section and told her about the non-service dog that was in the store and she told me their isnt much that they can do because people sneak dogs into the store all the time. I told her that the pitbull was full grown and they couldnt hide the dog so they walked right past the greeter and again the employee told that they cant do much. While I was talking the employee, I noticed the guys walked past other employees and nobody said anything to them. When I told her that the Health Department would like to hear that this store allows non-service animals around the food, then the employee followed me to try and find the guys, but at the time the guys saw us and they were avoiding us. According to my debit transaction with my bank I was Customer #8202 and the Purchase #481109, so if you review your security tapes prior to my purchase you will see everything. My wife (Wendy Santos) posted a comment on your Facebook page about this. If you have any further questions, please to give me a call at (916) 333-3521. Thanks, Tim Santos | |
| sebastian melmoth | 10/11/11 |
| Stop giving them money . I assure you they will not change. I work as a supervisor for one in the dirty south. There is no excuse for an associate to be a Cockmaster just because the upper eschelon of management are dicks to them. So close to Xmas (where we get to see the average 500# customer destroy the store and let their kids run all over destroying things. The more frivolous returns we get really kills us and takes more time to save it.) This is the time that brings out the worst in people and shows just how hypocritical the religious ones are. I hate the job as it has made me lose what little hope I had. Wally world is cutting hours when we need them the most. Is it any wonder people steal so much from us. It affects us all. I must get out before I lose my mind. It's not a place for tje educated. The dregs of society disturbs me they get all this free money from uncle Sam they're basically sucking him off for the green then turn around and get into those liberal sux welfare programs just for more money. I suppose they think of children as a commodity. Well my rant went off course,bottom line is if you have to complain this often STOP SHOPPING THERE. THEY KNOW THAT THE ECONOMY IS BAD. AND THAT IF YOU SAY YOU WON'T SHOP THERE AGAIN,WELL 90 % ALWAYS COME BACK. YOU ARE THEIR BITCH YOU'RE HOOKED AND WILL BE BACK FOR MORE. THE WAY THAT MANAGEMENT TALKS ABOUT YOU IS FUBAR. I'M JUMPING SHIP U SHOULD AS WELL. IT'S ABOUT AS AMERICAN AS VEGIMITE . I KNOW LOTS OF SECRETS ABOUT THAT PLACE. PERHAPS I'LL SHARE THEM ONE DAY. ONE nugget is that the letters written to the president never make it past district let p alone regional or corporate . It's just bumped back down to the offending store to take care of. I apologise for the length of my rant. Bad day at Walmart . As a supervisor I try to connect with the customers because home office doesn't care about us. Don't fall for their tricks and do not compromise ur morals for them everyone is stuck tight to a budget they know this and exploit it . Company is also indirectly responsible for low wages job loss and the fact that products don't last as long due to their strongarming. | |
| unknown | 10/12/11 |
| Walmart I don't know if your reading this, but I'm going to be truthful and spiritual as god would ask any of his godly children to do. Take it as a Joke, laugh, say in your minds oh I have nothing to loose, I've got money, look how I live. I'm here to tell you as a true Christian and threw gods words as I looked on this internet never worked with this company, I wouldn't ever threw grace of god. That here to say you may have your fortune, the little power on earth to do your dirt, hurt people, lie because the devil has you so blind to fact you to whom in company may be reading ask yourself are you saved, if so are you doing what god asked of you. Because everything you've done the company has done to people sad to say its already being done to you. Judgement day no one is exempted, worse sin and of human death is money and lies. You will never and can never over power god, he has all our lives believe or not we are all held accountable no matter what odd or no believe you may have. Cannot take fortune to your graves no one csn only thing we leave with is what you've done. As a Christian threw god I'm giving you this message tgrees him because as much sin you've called to whom may concern don't wait till your time to regret what you all in higher walmart job positions have done we all answer to god want or not its your choice no church no Christian can assure you punishment or assure its sin sure we all and the company who all involved will know when gods rod is spared upon you individually and company whatever happens sure you all know we all know gods punishments. I'll pray for your company I most certainly will | |
| | 10/12/11 |
| I E Mailed Wal mart in the am on 17 SEPT 2011... ,16,17 SEPT 2011 TO:--((wal mart)) Inc., everything thats wrong with ``your`` service, your stores and your employees happened on 16 SEPT 2011 at 5:20 pm CST-_I had 3 items that all I wanted to do was buy and then be on my way/ I*v mentioned since your store at 2500 Western, Chicago, ILL., opened--That many of your employees don*t seem to know how to treat others, especially customers. Well: you were true to form the 16th SEPT, 11/ @ 5: 20 pm____The Problem was this : as I was trying to check my things out I got tired of your clerk or cashier or associate Deliberately Mis understanding every thing I said. I asked your stupid clerk who was acting just a little too grand for my taste, I asked what am I speaking here chinese or is it you*ve got a hearing problem/ I told your clerk directly I don*t have time for your cute coy games all I want to do is pay for my goods and get the hell out of this stupid store / if you don*t mind.___ And with that your cashier-[ Ms: Thinks more of her sell then is warrented,]] calls Security. And I*m getting bum rushed out of your stupid store by your security guards that are prety much a black though inferior version of Abbot & Constello. Isn*t it always the way that some nurotic woman calls a cop when some man does not tow the line. Bottom line your woman clerk had no business acting like a fool with me in the course of my transaction. I don*t come in to the great Wal Mart to play games with fools I come in to buy and then leave. {{ 28 SEPT 11/ Edit ) Last I heard my attitude isn*t against the law. So what the hell is multi million dollar Wal Marts Problem not to mention what the hell was the problem with your barney fife security guards harassing me and assulting me, just because your stupid nurotic clerk sicked your ``rent a cops`` ON `ME`!! --- WHY was I being RUN out of the store and assulted by an over weight Rent A Cop,just because `this` women clerk most likely 1/2 my age or less DID not like the manner in which I expressed my self?? _____ When I want to conduct business and the clerk is amused by my manner I take exception, for I*m not there to entertain/ I*m there to buy/ I don*t aspuire to be Eddie Murphy or perish the thought Chris Tucker, I aspire to be Malcolm X.... for the clerk must remember I don*t care about them, I don*t intend to impress them ,all I want is my goods no static no delay, debate over. And I f I can not get what I want after asking for it reasonably then I*m on the defensive and you*ve lost any respect I may have given you previously/ in my 16 SEPT 11 E Mail I told Wal Mart.. If Dear Sirs I have to take you all the way to the Supreem Court I will one way or another impress upon you that you don*t mess with or harass me ( J.E.S.)= Mr. Consumer Sir just because you think you can get a way with it Am I making my self clear ? I*D impress upon Wal Mart its my right as a citizen to decide if I*m going to go there or shop there it is not (wal-Mart)s security guards job or right to throw me out of the place just because he has decided he does not like me. for I doubt I*m dealing with an Einstein in this instance. There is no love loss here,I don*t think much of Wal Mart to be honest, Its now their turn to impress me. END 12 OCTOBER,11 END In the mean time... Can I sue Wal Mart for (one )violating my civil rights. I can*t sue (wal mart) for being inapt, incompetent ect ect. | |
| Dorothy | 10/12/11 |
| I tried to contact someone/anyone live to question a money card I got in the mail ALL IN SPANISH to find out why it was sent to me. I could tell that it said something about $10 so I pushed the number for balance, only to find out I had a nearly $3 overdraft when I hadn't even used the card. I could not get anyone in the money card office even though their message said they were open 9-5. I only got a recording. DO NOT TRUST BUYING A VISA CARD OR ONE YOU GET IN THE MAIL FROM WALMART. | |
| Shelly Moyer | 10/10/11 |
| Very Angry and Disappointed Customer!!! I was in the Mt. Airy Md, store. I just moved to the Maryland location and I was looking to purchase a gas grill. I went straight to the Garden center and looked on the patio portion of the store, and found several grills that were too small for my large family, and at the end of the row there I found a Brinkman 5 burner grill, which had a price tag of $150.00 that was marked down from $248.00! I was exstatic, to find a grill that I could afford as a single mom, which just relocated to MD. so I took the tag from inside the grill to the counter in the Garden Center and told the cashier that I would like to purchase this grill. He asked where it was and I showed him. He said Im sorry Mam you cannot buy this grill, another sales associate is going to buy it.!!!! I said I have the money NOW, and I cant buy it, but an associate can?? I asked to speak to the manager, so the cashier got on the phone and wxplained the situation to him, and I asked him to come back and talk to me about it! So I waited about 15 min, he didnt show, I had to get a lock for my door and I asked the cashier where the locks were and told him I would be right back, in hope that the mamager would be there when I got back. So when I returned I asked the cashier if he had come yet he said he was just here!!! I don't know if he was telling me the truth or not, but I asked where I could find him. he said he didnt know. I had to go home because I have children to take care of and he had waisted enough of my time. But I know I will NOT make any major purchases in any Walmarts any time soon. The associate who was buying the grill just happened to be the night manager on duty, Steven Fairfax! I have photos of the grill and the price tag that was on it!! I dont know what your policy is on employee vs. customer purchases, but I know they have lost a customer here, and everyone that I can tell I will warn them about Walmarts bad practices! Signed, Shelly Moyer 418Windy Knoll Dr, Mt Airy MD 21771 | |
| ali | 10/8/11 |
| Im getting sick and tired of the employees you guys have. I have $150 in e-gift cards. I am I have tried to order this router 3 times already. The first time I ordered it you guys cancelled it. I tried to order it again from a different account and have it picked up in the store and it was cancelled. When I called you guys the person told me that it was cancelled because" they ran out" even though I was in the store that night and they had at least 2 of them sitting on the shelf. So she told me to just have it shipped to my house. The next day I ordered it again and picked to have it shipped to my house, again it was cancelled. When I called back the lady told me she has no idea why it was cancelled but that I should order it again, I told her to let me talk to a manager. When the manager got on the phone she was as useless as a rock, she said she doesn't know why it was cancelled and that I would have to talk to the billing department, I asked her to pass me through to them and she said that they don't talk to customers directly, and I would have to wait for them to call me back when they want. If it werent for the $150 dollars in e-gift cards that I have I wouldn't even bother purchasing anything from you guys just because of this reason. Im sorry to say but your customer service sucks!!!!! | |
| Sunni Parr | 10/8/11 |
| Just wanted to say thanks to an employee that worked in the ice-cream section in Amarillo Walmart on 27th-79103. He said his name was Jim and his manager is Jim Sanders. He totally went out of his way for me. Everytime I see him he's always working hard. I don't really like this Walmart , but he's a great employee!.... He needs a raise for all the crap he has to put up with. Zero stars for this Walmart but 5 stars for Jim!!! | |
| Craig Carlson | 10/7/11 |
| I am writing about the Walmart in San Jose, Costa Rica. Everytime I go in there I see scores of employees standing around doing nothing or flirting with another employee or talking on the cell phone. Then when you ask a question most of the employees act as if they are indignant. Unlike Walmarts in the U.S.A., prices on a lot of items are not cheap and cheaper prices can be found at competing super markets. Also, customer service seems to be severely lacking in Walmart Costa Rica. This store has way too many employees and the managers can never be seen on the floor. I'm especially concerned because these conditions at Walmart San Jose Costa Rica will give Costa Ricans the idea that the U.S.A. is the same way. You corporate types need to come down here and see for yourself. I would fire the manager and give the employees training in customer service. | |
| CRO | 10/4/11 |
| Walmart Money Card is the biggest joke in te world! My husbands Veterans money is always deposited here for 2 years! I never authorized a transaction for $880 from Direct TV....yes $880!!!!! I was told it would take 10 biz days to get back IF it was in my favor! I have never seen anything liek this. A normal bank will give the money back within 24 hours, I will be goinf back to a normal bank. I was told - IF IT IS IN MY FAVOR!!?? This is not money we can just give away. I asked for a supervisro 3 times. Was placed on holfd for more than 10 minutes each time only for the rep to come back and tell me there was no on e available...how can there be NO ON@ AVAILABLE? Is this even a real card or bank?? I will be closing this card as soon as they give me money back and if they do not, I will be seeking a lawsuit against them. | |
| Heather Cox | 10/5/11 |
| Wanted to give Jeremy Cline and Adam in electronics at Dawsonville Wal-Mart a huge thanks! My laptop recently crashed and was mailed in for repairs to WArrantyLogistics. According to them my perfectly taken care of computer was messed up because of accidental damasge that they claimed my replacement and repair warranty did not cover! after three tries with the person in charge I gave up and called Wal-Mart. The two guys mentioned above were a great help and got my computer fixed!! Thanks so much!! | |
| George l | 10/5/11 |
| I am very displeased with walmart jacksonville north carolina on yopp road I was on my way into walmart to buy a flat screen tv and groceries 4 my new house I work at night time so it was around midnight I always carry my pistol with me for my protection this is a open carry states I was greeted at the front door by the manager and was asked to leave I explained to him about the open carry states policy and there was no sticker in the window saying I cannot carry my firearm he still persist for me to leave I spent 432 dollars in groceries at food lion the next day and bought a 2700 dollars flat screen tv at best buy both stores will allow me to carry my fire arm I will no longer shop at walmart until this issue is resolved feel free to call me 9105816312 when you decide that you want my business | |
| lori l. | 9/29/11 |
| I've been getting calls from Walmart headquarters or this is what they are saying. They have called several times today stating that Walmart picks several customers a month and send them a 500.00 Walmart card and all I need to do is pay $1.978 shipping and handling. The want me to give them a credit card number. I refused. Walmart needs to be aware that these people state that they are Walmart headquarters. | |
| Dee Mankins | 9/29/11 |
| CORPORATE GREED...I have shopped at Walmart for years and years because your prices were better than other stores. However, I am now a FORMER Walmart shopper. I live in Conover, NC and shopped at either the Zelkova Dr. store or the Taylorsville store. I will no longer shop at either one. I am a senior citizen and get a small Social Security check so every penny has to count. I am just sick about the fact that every week when I go in there almost everything I bought weekly has just kept going up and up from ten cents to twenty-five cents or more every week! It is disgusting. There are several people I have come to know who shop on the same day of the week that I do & they are just as horrified as I am. It's all they talk about. Especially when a name brand is cheaper than the Great Value brand. What's up with that??!! Three other things that totally aggravate me are 1) the produce at the Zelkova store is bad, bad, bad. I am so aggravated when I get home with potatoes or onions that are rotten in the middle and I have to throw half of everything in the trash. Often, the smell is so bad in the produce dept. that I don't even bother getting anything. I'm not saving money if I have to throw stuff away when I want to use it. None of the clerks, especially one old fart there, even want to listen when you point out to them that the stuff is rotten...they just shrug their shoulders & don't even bother looking at you when you're talking to them. They couldn't care less! For the past few months, I've made an extra trip to another store to buy produce. 3) Down-sizing of products is ridiculous...everything is much smaller but it costs a lot more than the bigger sizes did. You used to be able to get 5-6 sandwiches from a can of tuna; now you're lucky if you get 2! You could get a bowlful of jello from a package; now you get about 2 servings. Cereal boxes are still the same height, but the boxes are much thinner, front to back. Toilet paper, paper towels, etc. are wrapped looser on the rolls & the paper core has been made much larger so we keep getting less and less for our $$ all the time! Do you all think we're stupid and we don't notice?? I could go on and on with examples like this. 3) Your so-called "rollbacks" are a joke...you roll the price back a couple cents on some random items, but then you jack the price up on the essential items we really need & must buy each week. I'm going to shop at major grocery chains because I'm sure I won't spend any more each week (probably will spend less) than at Walmart. It's not worth shopping there anymore, especially for inferior produce & products. I used to think Sam Walton was a hero for the American people, but when he died, I said things would go downhill at the Walmart stores & they have...IN A MAJOR WAY. There are 14 million Americans out of work who can barely afford to feed their families (& some who can't)...and you people don't care! You've got jobs - to heck with the rest of us. So, just keep jacking those prices up every week so your executives can get their astronomical salaries and exhorbitant bonuses every year! CORPORATE GREED IS ALL IT IS. I will say "Sayonara!" to Walmart & take my business elsewhere, as I suspect many others will do, as well. | |
| Teresa Young | 9/29/11 |
| pharmacy dept I thought that walmart was suppose to be the cheapest place to get my scrips wrong i went to Walmart to get some scrips filled called the next day to find out the price and boy was i glad i did they gave me a price quote of 203.27 i almost fell out of my chair I knew this was wrong because i had gotten the medication from my local brook shire bros for a lot less that that so i had id transferred back and for all four of my medications was 49.47 verses 203.27 at Walmart I wont make that mistake again no more Walmart for me | |
| Angry Customer | 9/29/11 |
| I went to the Wal Mart in Oklahoma City 1801 Belle Isle Blvd Oklahoma City, OK 73118 I walked in the store to purchase my nephew birthday gift in the "TOY DEPARTMENT" as I was leaving my sister and was cut off at the exit by a white undercover yelling at me saying "you stole make-up from the cosmetics department". I said sir I didn't go into the cosmetic department, he said yes you did. He said empty your pocket out right now. I proceed to empty my pockets, guess what NO COSMETIC just my cell phone. He said well where did you hide the stuff at, I saw you stealing. He then walked off and his manager AMY said ma'am he's just doing his job. My question is does he accuse all black people that come into the store, especially one that never went to the cosmetic department. They will hear from my attorney. T. Watson | |
| Doctor Wylie FL, And WI | 9/30/11 |
| WARNING PAIN MEDS Complain, Complain, Complain, Whine, Whine, Wnine. Lorie B, the pain med patient/ Pharmacy customer. You get what you pay for! As for Prescription Pain Meds AND other Medications, There are Laws your Doctor and Pharmacist must abide by or we lose our ability to Practice, by that I mean WORK. The laws to Prescribe pain medications for Doctors and Dispense By Pharmacists change frequently. These "CHANGES" that now include a monthly urine Test to be sure the drug is in the patients system and if not in the patients blood the supposition is The patient is sell the controlled prescription. You do have to get a written prescription to Hand to the Pharmacist. Your Doctor is breaking the law if he/she does not MONTHLY Make you have an appointment, physically exam your areas of Pain and take your blood pressure. Yes this is at the Patients cost, if you don,t like having to pay for a monthly visit to your Doctor Call OBAMA. If you complain every month to the Pharmacist and Demand your a pain in th a... A monthly pain- in- the- a--.most Doctors even Board Certified Specialists in Pain have stopped treating Pain patient, too much risk. Suk it up and abide by the Law, your lucky you Have any Doctor or Pharmacist the will tale care you monthly. As far as customer service issues at WalMart, what you want cheap good great service for below Manufactured prices, below wholesale price. Now that local mom and pop businesses that supported local business to business Are bankrupt, ruined and shut down your crying that you don,t get catered to and that the merchandise Is not abundant, give me a small break. You get what you deserve. Those local businesses that shut down after generations of hard work and dedication and sacrifice to grow their business will never exist again. Quit your complaining. If your lucky enough to have a new Business open in your area, that hires, and really cares, pay the extra couple of cents for thier Product because they care. Shut-up, Put- up and take what you asked for, it's too late now, WAKE UP America, look who owns your local 7 / 11 and Motel 8 Dunkin Donuts amd 90% of your Dollars spent there go back to India. | |
| Susan S. | 9/30/11 |
| The Walmart I used to shop at in Austin, Texas, just recently decided to convert the entire makeup section of L'Oreal to spanish from English. I was quite shocked when I walked down the makeup isle and couldn't read the words, descriptions, or advertisments because they were completely in spanish. When I motioned for an employee and asked her why everything was in spanish and not English, she told me that English is NOT the offical language of America and that they aren't obligated to put things in English. She said most of their customers were spanish speaking and they were going to cater to them from now on. I was appalled and personally feel discriminated against, since I am in America. English is the predominantly spoken language. English is the offical languange in most states (apparently not Texas), and the Declaration and Constitution were all written in English. The employee told me that if I wanted to know what something was I could look at the pictures and "figure it out." I then asked why non-speaking English people couldn't do that. She said that it's a free country and why should we deny spanish speaking people that right. Huh? So, you're going to deny the English speaking Americans? Well done Walmart! Well done! Thank you store manager Tammy Jackson for bringing this all to light. Thank you Tammy for taking the stand and publicly declaring your support of NOT multi-lingual or dual cultures, but for picking one and excluding the other. I can't believe it took me this long to realize what a joke Walmart is. My husband and I are upper middle class. . . far too classy for the low class support of Walmart and their regular consumers. There is a reason they are gearing to the lower classes, and it's because that's who can afford their stuff. I should be shopping at Target with the likes of Michelle Obama and the rest of higher society. Without Tammy Jackson's brilliant change in the make up department. . . I would not have realized it so soon. So, thank you Walmart for showing me that I TRULY do not belong there. I can afford the better stuff at other stores, and I don't need to try and save money by shopping at Walmart en espanol. | |
| Elenor Morgan | 9/28/11 |
| I purchased a Walmart Money Card brought it home to activate it on my own home computer and never received the card. When I called to inquire about the card I was told they could not issue me a card because they could not vertify who I was. The person was overseas I know for sure I put in all my correct personal information to validate who I was where does the information go? The proper thing was to inform me in writing that they were unable to process a card for me not wait until they start charging fees while still waiting for the card. This is something that customers who purchase these cards need to know that there is a possibility that you (the purchaser of the card) may not receive a card you will have to call to find out for sure. Puts us all at risk for fraud because we do not know where or who is getting our personal information through this card. | |
| Barbara Peay | 9/25/11 |
| While shopping your Antioch TN. facility this morning at around 10 AM, there were several people standing in line to be checked out, I went to your service department to have a manager paged. Manager at this time was Gregory Tunstill, I waitied for about 10 minutes for him to appear to the front of the store and then gave up. Another gentlemen had been waiting prior to me. There is not a good excuse why a manger does not present themselves and should by any menas have more than 2 lines open for people with more than 20 items. | |
| Trish | 9/25/11 |
| I have become used to the fact that when I go to Wal-Mart in my neighborhood, I'm not going to get stellar service but I'm getting so tired of it. I had a very rude cashier today. I didn't get her name, but it was Store #1261, Op# 6716. She was trying to prove that the coupon I was using didn't match what I had bought. The coupon was for ANY 2 Schick disposable razors (excluding 2 packs). So I had gotten (4) 10 pks which came with 2 bonus razors. She said that I had gotten the wrong thing because it excluded 2 packs. I showed her that they were actually 12 packs. All she saw was "Bonus 2". I don't know why that made her think it was a 2 pk but that's beside the point. So then, without trying to scan the coupon, she left the register to go to talk to the Customer Service Manager to try to prove me wrong. She eventually came back saying that they had to be Energizer razors. Really? Schick is a product of Energizer. Clearly she nor the manager had any idea what they were reading on the coupon. As I tried to explain it to her, because nowhere in the fine print did it say what she was saying, she kept interrupting me saying that she would just get the manager. As we waited for the manager, she wouldn't listen to one word I had to say. She just kept saying "Wait for the manager". I was getting infuriated but I kept my cool. Finally, the manager comes over saying something about it having to be Energizer razors or that it had to come with batteries or that the razors needed to use batteries. They just kept grasping at straws. Disposable razors don't require batteries. I have no clue as to why I needed to explain this, but nonetheless, they didn't seem to know this. I turned the product over to show them both that it said "Energizer" in the fine print. They no longer had a leg to stand on and finally processed my coupons. As I was leaving, she made a comment to the customer behind me about the long wait, as if it was my fault. So I made a comment to my son telling him that it's instances like this that make it important to learn how to read. If she wanted to talk about me in a passive aggressive manner, I will do it right back. I have had it with how the cashiers can get away with treating people however they feel like it. As I walked away, she continued to talk about me to the next in line. Real professional. Being in a Wal-Mart in Fayetteville, NC, is the equivalent to being in NYC. I would know, I'm from there. There is absolutely NO "Southern Hospitality". My questions are 1) Why was I met with such hostility over using coupons and 2) What will be done in the future? If Wal-Mart can't find cashiers that understand policies or fine print, perhaps they should find more qualified people or stop accepting coupons. I have heard about people getting a hard time when they have used coupons at Wal-Mart but this was my first such experience. I'll consider this a lesson learned. | |
| Sarah Riddle | 9/23/11 |
| I sm an employee of Walmart. Contrary to the other people working at Walmarts all over the fountry, I am not wllowed hwving red hair. I was told having a color other than my natural hair color is against dress code. Why does this dress code only effect me and my body? I am very pissed off! | |
| Ralph | 9/22/11 |
| DONOT BUY THE EXTENDED 2 YEAR WALMART WARRANTEE AS I DID AND THEY REFUSED THE REPAIR ON 1 OF 2 NOTEBOOK COMPUTERS. THEY TOLD ME THAT THE LAPTOP WAS ABUSED AND NOT COVERED AND WHEN YOU READ THE FINE PRINT OF THE 2 YEAR WARRANTEE IT IS WRITTEN IN A WAY THAT IF YOU HAVE A SCRATCH ON THE OUT SIDE OF THE CASE THEN THAT CONSITUTES ABUSE. DONOT EVER BUY THE EXTENDED WARRANTEE ITS A YOU LOSE SITUATION AND DESIGNED TO GIVE THEM PURE PROFIT AND NOT SERVICE TO YOU. | |
| MICHAEL WALKER | 8/8/11 |
| I shop at your Eastlake Chula Vista, CA 91915 store. The store was recently upgraded to a superstore. Has a lot more selection. I supported the growth but your organization has failed at staffing your enlarged store. On multiple visits only a quarter of the checkout lines are open. This causes long lines and longer waits. My visit on 07 Aug 2011 took me 5 minutes to find my items but 40 minutes to check out. THIS IS POOR!!!! You must do better before I shop at your store again. I will recommend to all my friend, family and co-workers to not do business with your store until you fix this problem. MICHAEL L. WALKER | |
| Pissed off former customer. | 8/8/11 |
| I have recently purchased a lawn mower from Wal-Mart. I have had it for less than 2 months, although I keep oil and gas in it, the motor blew up. Trying to get somewhere with this sorry company is like trying to pull teeth with a pair of pliers. Their so-called customer service reps are the rudest people that I have ever dealt with in my life. As far as trying to right the wrong, they have been adamant about not caring about the situation. So, as I have told them, it will be a cold day in hell when I step foot in another Wal-Mart.Now, I have contacted an attorney and I plan on suing the hell out of them. I am done with this company. They are nothing more than dishonest, rude thieves. | |
| donald thomas | 8/8/11 |
| To introduce the situation i have is going to take a minute,my wife worked for this company for about 4 years,crappy wages,terrible management,generally it wasnt a very good job.she worked her way into customer service position after 2 or 3 years and seemed to be doing well until a co worker who was jealous of her started trying to get her into trouble in which again and again my wife was vindicated of any wrong doing.then the girl finally got hold of a higher up and they fabricated missing money from her shift,and used a camera which showed my wife emptying the cash drawers,which she did at the end of every shift and accused her of taking the money.the camera does not show my wife removing or stashing the money nor did it show her having anything to do with the money as supposedly it was under the drawer for some reason.which to me is funny because shouldnt it be in the drawer with all the other money?she was then fired and the issue was dropped until my wife started drawing her unemployment and the issue was then sent to prosecutors who then told my wife that even though they couldnt prove she took the money she should plead guilty for a lighter sentence and fined a total of 600 dollars and community service which she will also have to pay for. i used to think that wal mart was just being demonized but now i understand that they are crooks and liars and have no feelings for the communities or employees and i hope that they feel the loss of myself and my entire group of employees that will no longer be shopping there for our needs in the field as we now will be going to target.i am amazed at how vengeful this company has become and i must admit i hope that this economic downturn continues to affect them and this winter when my guys are on unemployment my "local hometown wal mart"will be picketed. hope this is worth the 600 dollars. see ya round | |
| JIM BUTCHER | 8/8/11 |
| 8-8=2011 PURCHASED OZARK SANDALS AT YOUR GRAFTON WV STORE AND 2 WKS LATTER ANKLE STRAP BROKE ON ONE WELL IF WAS JUST FLIP FLOPS WOULDNT CARE BUT THESE WERE NICE SANDLES I LIKED ! TRIED TO RETURN FOR NEW PAIR AND THEY SAID CANT RETURN WITHOUT RECIEPT. SO TALKED TO MANAGER AND NO LUCK AND SHE WAS VERY RUDE TO ME! I SHOP THERE ALL THE TIME AND AS I LIVE CLOSE AND LOVE WALMART! WHO DOESNT? ANYWAY IF YOU CAN HELP ME WITH THIS RT 2 BOX 370 GRAFTON WV 26354! THANKS! | |
| Angie Marks | 8/9/11 |
| I am writing about an incident that happened July the 9th of 2011 at the Minden, Louisiana Walmart. I will never go back you can bet your bottom!!! I was in the meat department and a man came up beside me moved so close that I had to move over. After a moment he left and the Walmart employee said "do you realize what he just did to you?" I said "who" she said " that man" I said "What" She said "he just took a picture up your skirt with his cell phone..he did it to another girl while ago,we have been watching him." I said have you called the manager she said called security...NO ONE in security came to talk to me.. I found the girl that it happened to first she was very upset and had a young child with her. NO ONE in security came to talk to her.. they found him in the sporting goods... but let him go..no name..nothing let him stay in store, shop,and check out.. I found Mr. Booker from security he said the manager said that was "all they could do".. even with 2 walmart employees as witness.He said he didnt know that, but they had 2 way radioes they were talking on. No police were called not with first victim and not with me. Even if they dont want to write a report they can still call police because they were witness to it. Minden Police think different..they know they should have been called, because when he walked out as the other victim did evidence went with them. I had to go to police department myself and file charges. We have 2 witness statements and limited tape cause walmart has several cameras and only 15 work?? Thats good for criminal not for victims or customers.I have enough for civil case. Minden police department identifed him with what tape, they have a detective having to go back today and getting the missing footage Walmart conviently left out. No tape of me.. humm thats nice... Walmart let a sexual preditor walk out the doors.. We know why now it was an employees brother. Thanks to Minden Police department we got him identified, the manager Scott tried to cover it up saying the tapes were not good, MInden POlice said they had great picture of him walking out and were able to get him identified. No thanks to your store secuirty and and manager. All other tape is limited or not given to police because I feel Walmart knows they dropped the ball.Shelly the Marketing lady over this store tried to cover it up and make excuses. THere is no excuse for what transpired. NONE!!! If I had know what I know now I would have called the law when I was in the store. I would have had the other victim there so we could have got this man right there. The walmart staff was following him the first time but NEVER called the law so it happened to me, thank goodness the meat department lady seen him or he would have got away wit it all together. The excuse the manager gave ummm Mr. Booker new he didnt know what to do.. Common sense would have told him to call the Minden Police and let them deal with the man..or I should have beat or tried to beat the crap out of him.. but I am sure I would have been the one to be arrested!! Mark that one in your books as failed security.. you need to catch up with technology and teach your security when in doubt call 911 especially with sexual crimes!!! Oh and coodoes for covering for an employee!!! Well her and her brother!!! | |
| S. Wade | 9/22/11 |
| In reference to store #558 in Salina, Kansas I would like to say that Wal-Mart Coporate needs to really really look at this store. The store in constantly out of numerous items, it's always filthy and it's amazing there hasn't been someone injured walking down the stained and slippery isles. This has been a rather recent developement, probably within the last three months. They never have enough people running registers but I always see 3 or 4 male managers standing around watching the their customers standing in line for 2 or 3 registers, do they not know how to run a register or are they waiting for someone to do it for them because they are "managers".? I've encounterd a few managers there, one named Steve and one named Eric who both were very disrespectful to customers as well as their own employees. I have been the subject of their disrespect on a few occassions (apparently they forgot that the customer is always right) and I have personally witnessed their disgusting behavior and language towards their own employees, especially the female employees. Someone should get a handle on it. Managers like these guys are what gives ALL Wal-Mart's a bad name. Not to be all bad there were a few managers there I've seen working at night who were helpful and courteous. It was when I was being helped by these good managers that I witnessed the utter disrespect by the other two in question. One female manager in particulare who was trying to help me, in my opinion could have had a good harrassment case if she had wanted to pursue it, and I would have been a witness for her. | |
| Concerned | 8/9/11 |
| It was in Summerfield Fl Walmart. A person in management was talking down to another associate. I step up and said shame on you slavery is over grow up. Then asked for help and never received it for she had to get someone to help me da! what about you . Oh I don't where it is. Wow she gets paid for doing nothing I guess.I looked around hardly no help in the store. I also wanted some pork chops would you know it they don't cut there meat slim pickings, not like public how you like it cut Mr customer. I nolonger shop at walmart. They have got to large for there pants. Save money maybe not always, then the long lines. | |
| AMBER | 8/11/11 |
| If you wanted to report a worker at walmart for being rude and not doing their job. How would I do this? | |
| M. GENTRY | 8/13/11 |
| Lousy customer service. Painfully slow cashiers. Gaping holes on shelves where product should be. Terminally long check-out lines. Guaranteed minimum 20-minute wait at Customer "Service". And since our local Walmart changed to a "Super" Walmart (trust me, there's nothing super about it), there is no more fabric department and they no longer carry countless items we used to purchase there. The topper is that NO Walmart store in the entire Valley of the Sun (Greater Phoenix, Arizona) - for the entire summer so far - has had the kiddie pools that EVERYONE here buys for our outrageously hot summers. People here usually buy two of them a month -one for the kids and one for the dogs. Walmart, you're a bunch of morons. We're done with you. | |
| Lawrence Wayne Phillips | 8/14/11 |
| The store in Bay Minette Al , " is worst store I have been in all my years ! Someone needs to do something , are close the doors ! | |
| Barbara Pocisk | 9/17/11 |
| * I was just in the Marion OHIO "Wal-Mart Auto Center, I needed 2 front tires, as the wires are showing around the edge. I deliver Newspapers 92 miles 7 days a week, and it's imperative I change those tires before 4AM tomorrow morning! .. I was told that I could not buy 2 tires, that I had to buy all 4, or they would NOT sell me any tires, not even one, not even 2 of the matching front axles! Therefore, I must go to work tomorrow in the dark at 4 AM, *Praying that my tires hold out one more day, maybe 2, until Monday morning! * I've never had this happen to me in my life, I've always bought 2 cars at a time, if I wasn't able to buy all 4 at the same time! Even Sears has put on just the front or back tires for me, whichever was the worn ones! Also the Wal-Mart in Upper Sandusky always sold me the tires I needed for my wear, and for my safety! * What is the World coming to!!!!! ? .. * No One Cares, NO ONE! Cares About Someone Else's Need! ( Needless to say, I have NO Family Member that Will Come Get Me, should I break down, They all Live Out of Town! - I will have to pay $60-80-to whatever they tell me for a tow truck, should I have a flat! I have used all my AAA, I haven't bought my card, yet, again for Winter. I do have a doughnut, but the price is the same, ( Outrageous - if it is a weekend wrecker call or before dawn! ) * This isn't even beginning to state what status my Job would be in, should I break down, and cannot get the Sunday Papers delivered! And, the disappointed customers, awaiting the Sunday News! * All Rural Routes, 92 Miles + ( out of town ) | |
| Stephanie | 9/19/11 |
| Finally after years of fighting in courts we got a super walmart in Henderson, ky. However shortly after opening it wasn't as great as expected. With 20+ checkouts at most 5-7 are open anytime I've been there. There has been several times lines have been backed into jewelry & only 2 lines open. Also with the new store many of the sections of the old store were not brought over to the new store. Examples no live fish sales (there is now betas but most or dead in slimy containers) & the craft section became smaller. Our walmart no longer sells fabric, few selections of yarn, beads ect. | |
| Terry Faust | 9/19/11 |
| To Whom It May Concern, Hello, I am the founder of a support group in Lebanon Mo. S.C.A.N. is Supporters of Children with Additional Needs. We are an all inclusive support group, any child with any diagnosis and their families. We have many families with children who cannot go to the grocery store without making prior plans for childcare at home or another person to help in a store. There is a wonderful cart called Caroline's Cart which will allow caregivers to shop without pushing a wheelchair at the same time. Many children are unable to sit in the carts that are provided, but not just the children with physical disabilities, Caroline's cart would provide a safe option for children who are ADHD, Autistic and have a tendency to "wander" in public. So many diagnosis would benefit from a cart designed to assist so many. I am requesting that all Wal-Mart stores please provide a minium of two carts per door at each store. Please contact Drew Long designer of Caroline's Cart at www.carolinescart.com, let her know that Wal-Mart has a heart,these carts are no more expensive then the electric carts that are provided for the elderly, and don't require charging. Many families and caregivers would be willing to shop at your stores if these were provided. Regards Terry Faust Founder of S.C.A.N scan4kids@yahoo.com | |
| Ina Willis | 9/20/11 |
| I Have been an employee of Walmart for the past three years. The store number where I am employed is 1448. My family and I have purchased a large amount of french bread from this Walmart store and it was always very good. But lately the bread has been of poor quality. I have asked the department manager what has changed and I was told that the vendor for the french bread has been changed from Pillsbury to a vendor by the name of Gluten Plan. My family has complained about the quality of this bread and some of the customers have complained to me as well. If possible could this issue be addressed at your earliest convenience. My family has asked that I purchase the bread from a different store and I am certain that there are other customers that will do the same. Thank you in advance for any assistance you may be able to offer with this situation. Sincerely Ina Willis | |
| Jeanne Porter | 9/20/11 |
| I enjoy the wal mart stores all across America, and when we travel we look for them. I have a suggestion for you. Our closest stores are in Bolivar, and Clinton Missouri. I am very reliant on health food. Why do you not put in an entire section of Bulk and packaged health food , like a healthy grocerie, with all the flours, grains, spices, soys ect that the larger health food stores have. I have to go to KC or Springfield to find what we need to cook healthy food for us. Hy Vee has done this, its wonderful. I know ther are a lot of us who would appreciate this. THanks for listening, Jeanne | |
| DScott | 8/16/11 |
| Those rich old owners, whether they believe it or not - their going to die soon: and guess what - they cannot bring a dime with them: their going to leave it all to fools; their children. When you do wrong for so long it will catch up with you: They will reap what they have sown - God will have the last laugh. | |
| kim | 8/18/11 |
| why does walmart charge extra for motor oil | |
| Coco | 8/19/11 |
| My husband and I ordered 3 items from Walmart online since they didn't carry those items in the store. I so far have not been very pleased with the service. 2 of the items we ordered on the 9th of Aug while the 3rd one was ordered a few days later. One of the 2 items was shipped on the 11th, the 3rd item was shipped on the 12th and the other one of the 2 was just now shipped on the 17th. The 2 items are site to store orders and will not be in the store for pickup until the middle of next week maybe and that is if they email me which they never do to let us know that they are ready for pickup. My husband ordered somethings from Newegg.com and believe it or not we had those items within 2-3 days. Walmart on the other hand.......it might be 2 1/2 weeks before we even see our orders if they even email like I said. They told me in an email that it takes 1-2 days for processing then 7-10 days for shipping to the store. It took them 9 days to ship one of them and another 7-10 days for shipping.......thumbs down to that! The 3rd item is suppose to come to the house but haven't seen it yet either. I stopped getting an oil change from Walmart because they will ask for your cell phone number but they have NEVER called me to tell me that my car is ready when I go to lunch with my husband or my Mom. I will be thinking twice before I ever order online from Walmart again. I will still shop there in the store but I want my items in hand when I buy them not waiting for them to decide when/if they are going to ship them. From a very unhappy shopper | |
| Ms. Mosley | 8/20/11 |
| I wrote this letter over a month ago to Walmart, and received a voice message from their assistant maneger Dave Walthen. It took over a month to try to reach him, and today I did. He did not remember my letter, he said that he would look it up on the computer and call me back in a hour or so and he did with the excuse that he did not have the letter anymore on the computer. He asked me the cashiers number and told me he would handle it and sorry for her being rude; and that was it. It seems as much money that is being spent at all of these Walmarts throughout the country that there should more done about poor customer service than just saying "I am sorry"!!! 07/12/2011 Walmart Corporate Office/Customer Relations Department 702 SW 8th Street Bentonville, Arkansas 72716-8611 Neighborhood Market by Wal-Mart 2305 N. Central Expressway Dallas, TX 75203 Mr. Shaba Varghese/Store Manager Dear Mr. Varghese, I shopped at your store last evening, (07/11/2011) about 2300 hours, and was met at the cash register by such a rude and insulting cashier, # (00001688). Per my receipt, I purchased 56 items, and paid $173.17 for my purchase. As you can tell, it would take a few minuets for me to place all those (56) items on the counter for the cashier to ring up. The first item I placed on the counter to be rung up was a large package of Bounty Paper Towels at $16.24 which cashier # (00001688) proceeded to shove over the counter on the floor where hundreds of your patrons have walked all day long. I would have overlooked this indiscretion if she had not been so rude after I finally placed all those (56) items on the counter and proceeded to take my already accumulated full bags to put them into my shopping cart to be taken to my car. Even though, I was collecting the full bags of groceries as fast as I could; apparently it was not fast enough for that particular cashier. Instead of her maybe helping me to place some of the full bags into my shopping cart; she stands there looking annoyed, and tells me, maam could you grab your bags faster. Her statement took me aback, I paused for a second, because I could not believe she had actually said that to me, and I proceeded to tell her no, I could not. Then, she started just throwing the remainder of purchases into the bags, and looking annoyingly at the customer behind me like I was doing something wrong; because I was not grabbing my bags fast enough to suit her. After, I witnessed this exchange, and the fact that she was throwing the remainder of my purchase into the bags, I told her that she was a rude young lady; her reply to me was indignantly, Im really not. My deduction from this exchange is that this particular cashier that work in your store is ignorant because she has not been trained correctly, or she is just downright stupid. To top off her whole rude, and condescending act; as I taking my shopping cart to leave, she tells the customer behind me, I am sorry about that, like my purchase, and my patronage was less valuable than theirs. I have never been so humiliated in my life, and spending my money to done so is totally unacceptable. As long as that young lady or anyone that thinks it is acceptable to be rude and insulting to a customer is part of your staffing, I will never shop in your store, and I will tell my friends and family never to shop in your store. Sincerely, Mrs. Janice L. Mosley | |
| Christine | 8/21/11 |
| I am 69yrs old and one of my children, who has Downs Syndrom.He is 39yrs old, but does not comunicat well.Bill allso has Type 1 brittle diabetes and his health is fragil.He no longer can go to his favorit place Wallmart. When many of thoes who work at store 5190 in Phoenix Arizona found out ,the whole wallmart store workers signed a beautiful card and a card saying he was the number 1 customer. He was thrilled! It brought tears to my eyes. This is a special grope of workers! | |
| sarah smith | 8/22/11 |
| i have family that works at 1812. I have heard that the electric jack is not working and they have to pull the pallets off the trucks and some of them weigh up to 3000 pounds and some of the managers are just rude and don't give a damn about the hard workers and the corp. office should do that undercover show to see how it really is done at there stores and how some of there employes are treated | |
| listen | 8/22/11 |
| angry customer,we dont care about your olives neither does walmart get a life | |
| DF | 8/22/11 |
| I bought a Walmart visa and the card was activated but the security code do not work. cant buy a thing with the card,had I known that I would of had so many problems trying to use Walmart visa I would have never bought it. You cant return the card to Walmart and you cant use the card so I guess I'm out of lick on this one. Walmart you should be put out of business for giving out bad /fake visa cards. Makes me wonder what else is fake at your store | |
| Norma Jean | 8/24/11 |
| I thought a consumer was supposed to get a good deal on food prices at Walmart. Almost $5.00 for cream cheese, and just about $7.00 for Helmanns Mayo, and forget potato chips, $3.99 for mainly air, unbelievable, do you want to keep loyal customers or not? Perhaps you think you have gotten too big and no longer care about affordability for the average consumer. It's becomming way over the top, guess i'll start shopping elsewhere. | |
| royalone(Jacksonville,Florida) | 8/28/11 |
| I think It's Very stupid when you try to take back a defective Item to get a refund. They want you to switch it out instead of giving you a refund. Ok here's a perfect example: I bought a cd. when I got home and played the cd I discovered it was a defective. I took the cd &receipt back to walmart.They told me they couldnt give me a refund because it was open...Lol...however they said I could go and pick out the same cd and just swap....how dumb is that? Well it was just my luck there was not another cd like the defective one I'd brought in so Im stuck with a cd that doesn't work and 11.88 that wal-mart has taken from me. How bout that? On top of that I asked if I could get a roll of quarters and I was told I could not get them ...for security reasons(now that one puzzled me)Its amazing I go into this store 2 sometimes 3 times a week and deal with long lines,rude cashiers,deli workers who sometimes act as if they dont see you and dont want to help you and not to mention the nasty restrooms......good ole wolly world yeah right | |
| Cil | 9/16/11 |
| To the woman who was "perturbed" to find the shelves void of "her daughters" nutrition. What if there were a hurricane, tornado, flood? Did you ever think to feed your daughter naturally? | |
| Heather Queen | 8/31/11 |
| My name is Heather Queen. I live in Shelby, nc. My phone is 704-669-5814. I wish someone would please contact me. I just tried to write a checkand was declined. Long story short telecheck said it was because I had a bad check to Walmart in Shelby from October 2004. In seven years this is the first time I've heard about this check and I've been right here all along. So the lady at telecheck said she would transfer my to walmarts financial department. I was disconetted. So I called back I was then I was given a wrong number. So I got online I've called fifty numbers noone can help me! Noone can give me a working number or transfer me to someone who can help. I'm to the point of contacting a lawyer. How is that you people can claim I have bad check report me so that I have problems writing checks to other companies 7 yrs later, while leaveing no options to resolve the matter. This is unreal. You have 7 days to contact me before I get a lawyer. Thanks, Heather Queen Once again my phone number is (704)669-5814 | |
| MARTY LEWIS | 9/1/11 |
| I am very disappointed with the Wal Mart store in Newcastle, Ok. I can go in there for maybe ten items and come out with maybe seven or eight. This morning the sugar shelf did not have the size sugar on it that I always get. You can go the the check out register and there may be seven or eight people in front of you and no other register open, This has happened to me the last two weeks plus many times before. This morning I complained to the person in charge of that are and she just said they would have to train people for that position and that took twenty hours training. Why do the not already have some people trained? My time is important to me and I do not like to stand in line for an extended amount of time and because I am a senior citizen I can not stand that long. I am sure these managers are cutting all the cost they can so they will get bigger bonuses at the years end. | |
| joyce hargrove | 9/2/11 |
| smyrna tn 37167 false advertisement..cokes 20 pack 4.97 our stores does not carry them our price was 6.97 for 24 can go to the dollar store and get them for 5.00 a 24 pk. a1.97 savings why is walmarts trying to rip off the public? i am shopping less and less at wall marts .even publics store is getting cheeper than you all your eggs 1.97 a dozen that was a laugh .i paid 1.29 at krogers ..........louis.hargrove@comcast.net | |
| Gary Roberts | 9/3/11 |
| Sam's Club #8232. I delieved load to Sams Club distribution center in Greenfield, IN. appointment. was 5:30am got here at 5:36am. Guard told around 9:15am I was late we go by time warehouse employee gets paperwork in their hands. I think that's bad policy. I tell everyone how walmart treated truck drivers. This happens all time and my family knows why I dont shop at walmart. | |
| angelkat@cox.net | 9/3/11 |
| Wow after all the years of shopping at Walmart, I AM DONE. Todays experience was the last straw. Except for the Prima Della coldcuts there is no longer a reason to go; and as I am so disappointed in Walmart (Sams Too, my Co. didn't renew mbrship this year) my husband can get his own coldcuts. Four assoc. couldn't correctly tell me where the Powdered Ice Tea mix was. The Pkg rolls in the bakery, horrid. The prices, higher than all the food stores on a majority of items. Now I get why the stock is dropping. I haven't bought clothes there in a many years, quality dropped, prices went up, i get better deals at JC< Steinmar, and Kohls, and believe me i buy clothes and shoes.. Walmart should be doing great in this economy, they are not price competitive anymore. The are definately not an enjoyable shopping experience. Oh and the cashier on a Sat. am didn't know any fruit and vege. codes. Two people ahead of me with med and small orders and I waited over 1/2 hour, the front end mgr didn't really care. So, I AM DONE NO MORE WALMART. Bentonville, you are messing up, the whole store is a mess, your staff doesn't dare and evidently you don't either. Corporate needs to look at Who's running this show. PS SOLD the stock, can't afford your disasterous mgmt team! | |
| Phil S | 9/10/11 |
| In regards to store: Walmart # 4387, 25 Tobias Boland Way, Worcester, MA, 01607 I am quite honestly pissed off at the way i was treated today when in communications with one of your stores! I am a repeat shopper at walmart, an have never been so upset and aggravated with the way i was treated today when trying to contact the store. I recently purchased two items through the website and wanted to simply make a call to see if it had arrived or not. I called the store and a girl answered with a simple "Walmart hold" and put me on hold not even bothering to say hello or how can i assist u or anything. I then waited on hold for 6 minutes to not even a curtisy answer to ask me to continue holding. I then called back 20 minutes later thinking maybe they were busy, to the same "Walmart hold" and click back on hold for yet AGAIN another 7 minutes wait before i became upset and hung up. I then called back to speak to the manager about the occurrences and again i get "walmart hold" but spoke before she had time to put me on hold and said i would like to speak to the manager inwhich she gave me a rude attitude and said "for what", inwhich i replayed with, i would just like to speak to the manager please" in which she responded "fine hold on". At this point i was even more upset at the lack of respect and unprofessionalism i was treated with. this time i was on hold for 15 minutes before hanging up. This is REDICULOUS customer service and should not be tolerated by anyone! Even the manager of the store didnt seem to give a shit about what a customers concerns were or they would have answered the phone before 15 minutes had passes. If this is how you want your customers treated then i will be taking my business else where and i will sure as hell be making sure that my friends and family take their business elsewhere also so they dont have to deal with the lack of unprofessionalism, disrespect, and utter rudness i was shown today!!! | |
| LEW BARTELL | 9/11/11 |
| IF I CAN RATE WALMART- IT IS-0-.I BELIEVE THAT W-M ISSHOOTING ITSELF IN THE FOOT AND WILL GO DOWN THE TUBES AND FOLD ONTO ITS SELFIN TIME TO COME. THEY DON,T TRAIN OR MAINTAIN . YOUGET WHAT YOU PAY FOR OR LESS.SOME STORES ARE BETTER THAN OTHERS,NOT BY MUCH THOUGH.IBELIEVE THAT THE HELP(STAFF)IS NOT WORTH FIVE DOLLARS AN HOUR,BUT IS PROBLEY THE BEST EMPLOYMENT THEY HAVE EVER HAD.THE STORE IN GALVESTON TEXAS#504 (409)744-4627IS ACTUALLY IS BELOW W-M,S STANDARDS. IF YOU WANT GOOD PERSONAL SERVICE GO SOMEWHERE ELSE BECAUSE LETS FACE IT.IF CORPORATE DONT CARE WHY BITCH ABOUT IT TRULY, LEW BARTELL GALVESTON | |
| Michael McRae | 9/12/11 |
| While compairing shopping online with two computer projectors I found your website lacking in content. I was compairing the Site EggHead.com and your website on projectors and found that your sit and people I emailed about the product didn't have any idea what came with the product. At EggHead.com the show the projector in a full 360 view and if there are aeccssories that come with the projector they the cables to hookup the projector to the computer carring case, speaker conection and a remote.Your website only shows the projector and has no other explanation other than the size of the unit. It would be nice to be able to buy form your website but with the very little information and the fact I was emailed by one of your people that there were no aeccssories that can with this computer. I have been in busines for over 40 years and if I had people that worked for me and didn't know either the products oor what we did as a company I would fire them. | |
| randy smith/bastrop Texas | 9/12/11 |
| i am very disappointed with your store for not doing more for the fire victimes!!!!! you know pulling up a donation trailer from salvation army for 1-2 days very dsrespectful to our community,when there are still victims needing donations,money housing,essentials(clothing ,sundries,shoes,toiletries) yet they offer no discounts ,no donations of any kind,nor let the public know of anything they have done other than have a drop off trailer(for 1-2 days) me and my wife have housed over 75 victims and still counting(with there families) Lowes,H.E.B,Tractor supply,Home Depot,Best Buy,Staples,Spec ligours,Bealls,Payless shoes,Wendy's,McDonalds,AT&T all have out performed wal-mart 1000 to 1 and are still helping. i wouldnt be surprised if the whole community and surrounding counties boycotting your stores!! it might be a drop in the bucket to your chain,but to it would be a victory for your disrespect to our community,especially being one of the wealthiest chains in the U.S. and working globally too! smithnroye@gmail.com | |
| LISA LEMKE | 9/12/11 |
| HERE IS NORTH DAKOTA I TRAVEL OVER A HOUR ONE WAY TO SHOP AT WALMART I HAVE BEEN TO THE STORE IN BOTTINEAU NORTH DAKOTA 4 TIMES IS THE PAST TWO WEEKS WANTING TO GET PAINT MIXED .BUT THERE IS NEVER ANYONE AROUND .EVEN TRIED GOING TO THE SERVICE DESK JUST TO FOUND NO ONE THERE EITHER .THIS IS CRAZY .WALMART USE TO BE A GREAT PLACE TO GO BUT HERE IN NORTH DAKOTA IS REALLY SUXS AND BE READING OTHER PEOPLE COMMENTS BEGINNING TO THINK IT MIGHT JUST BE WALMART THAT IS GOING DOWN HILL. | |
| CareOne | 9/13/11 |
| WHY IS THERE ONLY WAL-MART BRANDS " GREAT VALUE" SITTING ON THEIR SHELVES?? OUTRAGEOUS MONOPOLY!! ALSO STAY AWAY FROM "GREAT VALUE" FAT-FREE PRODUCTS! AWFUL!! | |
| L. Davis | 9/14/11 |
| I have complaints about store 0036 in Paragould, AR. I've been a customer of this walmart for years and the managers that are running the show are Fu**ing idiots I've needed help before in the photo center and had to wait 30mins cuz there was 1 employee working and he was swamped trying to take care of everyone so when he finally managed to help me I asked where his help was and he told me that there was 2 other photo center employees working but management pulled them to grocery even though he was busy! I'm sorry but that's pathetic the photo center is a time critical area cuz they do the 1hour film developing still(1 of the few stores that still does that) on top of 1hour digital, 1hour online and instant and management pulls them to grocery?! Yesterday I went to walmart 36 and the garden center was closed and there wasn't anyone in their department management had all the employees in grocery I'm sorry but if your grocery employees don't know how to do their job fire them and get someone that can and what's with this 2 o'clock zone the store manager (Terry Melton) actually went up to an employee that was help me and told him to stop talking and zone I was insulted that the store manager just interrupted me and after he walled off the employee apologized and I told him it's not his fault but I won't be buying anything today and the employee said "I wouldn't blame you if you didn't even come back to this store, if i didn't have bills to pay I would never clock back in to this hell" that's Fu**ing sad! There's this 1 manager her names Teela I believe and she was telling employees that they couldn't go to lunch @ their scheduled time and that they were not allowed to take an hour lunch when they were scheduled an hour lunch! Stop mistreating your employees cuz you need them more than you know I'd like to see how well this store would function if 30 employees just walked out on the same day cuz from what heard from other employees yesterday that was about to happen! Fu**ing Terry Melton needs to be fired cuz he can't do his job same with about 4 other assistant/co managers now this is one manager I like up there and that's Jacob he knows how to treat a customer and an employee all the other managers should use him as an example and learn from him cuz he's an excellent manager! | |
| T | 9/16/11 |
| I as a former wal-mart employee no longer shop at the store due to the corruption that is going on. I worked at store #2089 twice. My first time working there was fairly pleasant, I was in high school so the part time hours were flexible,and as a minor I only worked my scheduled hours and did not have to work overtime. I made the mistake of working for them a second time after I turned 18. The second time I worked for them, I discovered there was a new manager in my dept. I was reprimanded for calling in a few times even though I had a doctors note, and due to wal-mart's point system gathered quite a few points because of it. One day I was called into my zsm's office. I knew I had done nothing wrong so I figured it was for a schedule change or something of that sort. After sitting down my zsm started talking about an "issue" that I had apparently been involved in. According to him, my drawer had come up short so they looked into it. He then proceeded to show me pictures of me receiving money from a customer, and then me giving the customer's change back. He then told me according to the security tape, I had given the customer more than $80.00 more than what I should have. Need I remind you that there are upwards of 10 cashiers on the same register a day. The so called pics of me "shortchanging" were unclear, and did not in any way show the amount i typed in to the screen nor the amount of money I handed back to the customer. Due to the point system I was fired.I asked when the so called incident took place, and my zsm said it had happened over 2 weeks previous and the paperwork had been lost. How could that be possible? The images I saw in no way implemented me of doing such a thing. How could they "read what i typed in the screen" or "the money I was given and gave back to the customer". Does this sound plausable to you? I would really like to hear everyone's thoughts about it? Do you think I should sue? Oh and by the way, at the time I was fired, I had already worked more than half my shift.Oh and another thing if the paperwork wouldn't have been "lost", I wouldn't have had the amount of points I had at the time I was fired, therefor I wouldn't have been fired. I really appreciate any feedback I get. Tell me if you think I should take action against walmart or just leave it be. Thanks for reading. Disgusted former employee | |
| Trucker | 9/16/11 |
| I deliver goods to walmart distibution centers when I get into a dock to get unloaded it takes 5 hours to unload 3 half pallets what u have to count each box put it on the shelf go to lunch then come back use the bathroom before I can leave this is sad I can unload it by hand in an hour. Yet I have been sitting at a sams distribution center for several days because no body knows jack on what the other person says or anything I hope walmart doesnt treat there drivers this way cause I would get tired of it I think ill just unload it in ur parking lot hope uall get someone to take it inside | |
| Trista Winters | 9/15/11 |
| As many of us do, I give a lot of my business to Wal-Mart. Hundreds of dollars a month. There is a definite difference shopping at Wal Mart stores than others. Other stores have someone to bag one's groceries & put them in a cart. Wal-Mart's cashiers, most do not put the groceries in the cart. in fact in a visit to a Wal-Mart store the cashier literally asked me to move my groceries & put them into my cart. she told me that the area that she put the groceries in was full, & what it amounted to, she apparantly didn't feel like she should do, or maybe too ignorant to know that she do so. My response? "I'll go ahead & put my groceries into the cart, but i do not work for Wal-Mart. This is something that you should do. Other stores do so". Her response? "you should've just told me that you wanted me to do it". WOW! Just unbelievable the no care attitude that many of the Wal-Mart cashiers have. The older cashiers appear to be more mannerable/professional. the younger cashier in their 20's or even some in their 30's have such a NO CARE attitude. | |
| Ann | 9/15/11 |
| I just want to let you know that I bought a vaccum (bissel) from walmart mentor Ohio and it broke 3 mths after purchase and I did not have a receipt to prove it, all I wanted was to replace for the same one, they did not have one so they sent me to Chardon Ohio store, but they did call first they said that they had 2 in store that I can come and exchange but when I got that they did not have any at all, some in the store did not look very good for the product, so I asked if we can just exchange for the floor model, and they looked or walked around and came back to me after 45 minutes and said to me as she walked passed not stopping and talk to me about this and just said that "YOU HAVE TO GO TO ANOTHER STORE' and just kept walking by. All I really want to say that I think it was very rude for the store manager to run the store so meanly. Thank you | |
| Delores E. Batts | 9/15/11 |
| For anyone who has applied for a position at Wal-Mart via the online application and assessment, be advised that this assessment is bias and rigged for certain people to pass while others don't; no matter what your answers are. I have conducted an experiment to verify this by applying and taking the assessment and failing and having other people apply and take the assessment answering the questions exactly as I have and yet they pass. Anyone who needs proof, just apply for a position and take the assessment. Make note of your answers by making a snapshot of each page. If you fail have someone of a different ethnic culture apply and take the assessment choosing the exact same answers as you did and if they pass, you have your proof. I will be bringing this to the attention of the proper authorities for investigation. | |
| Eva Escobar | 9/15/11 |
| My name is Eva Escobar, i live in the Bronx and I am writing because I heard that Walmart is giving grants away to women. I would like to open an after-school program created by Wal-Mart I would like to be a director. Please contact me on how you can help me start this program with your grants. Contact me via e-mail escobar879@optonline.net I would like to start this asap! | |
| Rachel (North Carolina) | 9/5/11 |
| (1)You made a big mistake when you CLOSED layaway. Not everyone can afford to buy gift cards. They get a lot of things by making a payment every week or every 2 week. YOU did not think of the little man, the only think you were thinking of was your wallet. (2) Why can't the "Greeters" at least have a "bar stool" or something to sit on to greet visitors. They can do the same thing sitting as they can standing!!!!!!!!! (3)Also, why do you cut peoples hours when you DO NOT have enough check out counters available as it is & giving them shorter hours, BUT expecting more work!!!! (4)It is true I am shopping at Walmart at least 2-3 times a week, BUT since you took layaway I have found other stores to go to as well. Be kinder to your workers I see how hard "most" of them work. Without good workers you would have NO business. | |
| Chief Archie F. Hand | 9/5/11 |
| This E-Mail probably will not do any good but I thought that since the we are supposed to be hurting for jobs and the economy was so bad that someone in corporate should know about my experence at one of your stores. Today, I and my wife went to Walmart in Columbus, Ga. at Columbus crossing to purchase a 50" T.V. We found one on sale up at the front of the store. A 50" Sanyo For $598.95. I spoke to a clerk and she made a call to the electronics section, where my wife had already spent 30 minutes looking at the Televisions. I regress, the clerk said that there was only one person in electronics and it would be along time before anyone could help us. We thank the greeter and left the store. I was ready to purchase and take the T. V. home. Have a great day. Chief Archie F. Hand | |
| B.LONG | 9/6/11 |
| After spending time as an employee-your CEO would serve the nation better if he took a couple of weeks out of his schedule to go under cover in his companies stores and listen to his fellow employee(yes he is an employee also-should have to live with unsightly policies that he and board implement)it might be eye opening!Maybe employees deserve to be treated the way old man Walton started this vast company-what would he really think now?I have not worked at walmart since 2006 but you have taken away anything that would keep a good employee-just very cheap-so buy local just not at walmart! | |
| Carol Lupini | 9/6/11 |
| I tried to contact your company at 479-273-4000 to advise you of two fraud transactions on my debit card in your Harbor Creek, Pa. store on May 22, 2011. attempt #1 - I was put on hold, then disconnected attempt #2 - I was put on hold, transfered, then busy signal. attempt #3 - I was put on hold, a real person transfered me to another busy line. Since the fraud transactions were only 5 days old, I thought you would be able to put a hold on the merchandise ordered. I contacted my bank again to let them know I couldn't talk to anyone at Walmart and they said, WalMart would know when the funds are collected back from the WalMart store. Just thought since the timeframe was short, you might also be able to press charges on the clerk that I had the original transaction with.My bank is very smart on spotting fraulaunt transactions since I have had the Debit card for 12 years and only used it three times. Maybe WalMart will put in a hotline. | |
| Richard Reynolds | 9/7/11 |
| Walmart Supercenter Bossier City, Louisiana on Airline Drive, bar none, the worst store I've ever had the misfortune and, admittedly, the repetative stupidity, to enter. Was verbally accosted by an employee who said his name was Robert, who didn't like the fact that I couldn't get the autoflush to work on the toilet in the back restroom. I felt like I was being stalked when I went into the restroom, and then the kid smarted off to me about not flushing and when I said I had flushed, he used profanity twice, the "s word" and the "f word" and shouted at me when I shouted at him for his exhibition of mental instability. This was the worst incident so far in this store, but by no means has it been the only incident. Serious problems with staff, management, discourteousness, constantly suspicious eyeballing by overzealous security (I know that sounds paranoid, but really, go into this store looking like your average shlub, and watch the wannabe Colombos try to sniff out your "shoplifting" intentions, when my guess is that ninety-nine percent of the shoplifting is by the employees and security, who all know where the security cameras are). I don't really even care that much about being so overzealously eyeballed, but I'll be damned if I'm going to tolerate outright verbal hostility from eighteen or nineteen-year-old punks who've never seen a non-sinking floating fece before. INSANE! | |
| Linda | 9/7/11 |
| Why can't there be enough cashiers to supply the demand of the shoppers? If the company is so successful I think there should be more cashiers. Maybe twenty years from now, or less, there will be no Wal-Mart. Target will get their business. I hate going to Wal-Mart because of the problem paying for things. I hardly ever go there anymore even though we have a new on in our town. | |
| Fran Richardson | 9/7/11 |
| The rating so far is low because I have failed trying to contact a Customer Service person who can assist me with a question and problem. I am in Raleigh NC and had shopped in a local store and was give a receipt for my purchase which asked customer to complete a survey for a Chance to win a $1000. 00 WalMart gift Certificate. As I entered the number I was immeiadtly responded to by the message that I was the Lucky NC customer chosen to receive the gift certificte. I entered the required info on line and when it asked for my cell phone number, the response was that it was not a correct number. I called a Customer Service Manager named Dorothy Smith and she was very helpful and encouraging. She gave me her number to use, which the system accepted and she was given a pin number which she forwarded to me. When I attempted to use the Pin (which was 9269) it was not accpeted and came back as not a proper Pin. When I reported this bgack to Dorothy, she said to contact the home office in Ark. I tried to no avail and finally found a Bisbane, Ca address. Wrote an Email to them on Sept. 7. Can someone please help me or is this a farce. The phone number that I was using was a cell number issued by Jitterbug. 270-4057 | |
| Pissed Off Employee | 9/7/11 |
| I work for Wal-Mart and was supposed to be recieving a paycheck last Thursday. However, due to an error with the account number, I failed to recieve payment through the direct deposit services. I notified the store who told me to check with the bank. Once the bank told me that the account number on the online pay stub does not exsist and the funds should be bounced back to Wal-Mart, I contacted the store, told them what the bank told me and was informed that I had to wait until corporate e-mailed the personnel office until I could recieve payment. This was 6 days ago, and so far all that I've been told regarding my check is that the personnel associates are not in and that they will "see what we can find out." Every time I call, I am on hold for over 20 minutes and am given no solution to my problem. I am currently sick with the flu, have late bills that are due, and am running out of food for both my self and my dog. This is a gross injustice. I refuse to work without compensation and strongly suggest that Wal-Mart get together a more efficient system for this type of problem. Signed, A Pissed Off Employee | |
| LEW BARTELL GALVESTON TEXAS | 9/10/11 |
| STORE#504 AT 6702 SEAWALL BLVD. 409-744-8677 STORE MANAGER TRAVIS GRASHA THIS STORE SHOUD BE RAZED AND REBUILT TO BETTER STANDARDS. THE MANAGEMENT IS INEFFECTIVE IN KEEPING THIS STORE STOCKED, CLEANED,COURTESY HANDICAP CARTS CHARGED,BATHROOMS ARE NOT HANDICAP EQUIPPED OR ASESSABLE,MANAGER DOES NOT RETURN CALLS OR EMAILS TO BAD FOR WALMART. I NOW SHOP AT RANDALL,S DOWN THE STREET.THE PRICES ARE A LITTLE HIGHER BUT THE STAFF AND MANAGERS MORE THAN MAKEUP THE DIFFERANCE.SORRY WALMART PERSONALL MAKE A STORE. I CAN CALL FROM YHE PARKING LOT AT RANDALL,S AND THEY BRING ME A ELECTRIC CART TO MY TRUCK.....SERVICE!!!!!! | |
| lisa m | 9/10/11 |
| my mother used to work at the walmart at turkey lake road in orlando,fla.she got fired for doing something the store manager told her to do.and now she got fired for it is that right.the manager name is miss debbie martin.and she is also having affair with mr.terry wilson me and several assocs.know this but is afraid to open their mouths because they dont want to lost their jobs.i am sorry but this is very wrong.why is the assocs.being fired for doing something a store manager told her to do. | |
| Jim B | 7/5/11 |
| To bad you have to leave any stars. It's like giving them a good mark for the poor job they do. I was so disgusted today when I went to shop at the Super Wal Mart in Roswell, NM. The shelves were so poorly stocked I couldn't find half of what I went there for. When I did get some of the items I needed I headed for the check out. There's a good 6, 20 item or less cashier stands on either side of the store and st least another 20 regular cashier stands. There were exactly ZERO of the 20 item or less cashiers open on either end and only TWO regular cashier stands open with lines coming out both of them and it would have been a good 30-45 minutes of waiting to even get to the cashier. Oh well, too bad for them as I left my cart full of the items I could find setting there and left the store and don't really care if I ever go back in that dump again or not! I hate Wal Mart period and I know poor old Sam Walton is doing flips in his grave over what his family has done to a once good store. At lest Mr Walton cared about his customers, now it's all about the all mighty or not so mighty dollar and screw the customers!!! Sorriest place to shop in the world!! | |
| GABY | 7/6/11 |
| I WAS IN THE LEBANON STORE #2023 I WAITED INB LINE FOR OVER AN HOUR WITH THREE ITEMS AND IT WAS FORMULA.... I RAN OUT OF FORMULA SO I RAN IN TO GET IT MY DAUGHTER STARTED CRYING I ASKED MANAGMENT TO ASK FOR REGISTER TRAINED ASSOCIATES TO THE FRONT HE SAID HE DID BUT HE DIDN'T. I KEPT WAITING IN LINE I HAD A SLOW CASHIER THAT COULD BARELY SEE OR MOVE AND DIDN'T NOT KNOW HOW TO TAKE SPIDER WIRE OUT OF A SPEAKER FOR THE LADY IN FRONT OF ME SHE RAN AROUND FOR LIKE TEN MINUTES BEFORE SHE CAME BACK AND SAID I CAN'T GET THIS THING OF CAN'T YOU WAIT IN CUSTOMER SERVICE... BY THE TIME I PAID THE LADY WAS GETTING HER SPEAKER AND I WAS IN THAT LINE FOR OVER AN HOUR WITH MY THREE MONTH OLD CRYING! I CALLED IN I TALKED TO ASS TOM. HE STARTED YELLING OVER THE PHONE THAT HE CALLED PEOPLE AND THEY DID OPEN REGISTER BUT HE DID NOT I TOLD HIM YOU DIDN'T DO ANYTHING. HE STARTED SAYING THINGS TO ME AND KINDA OF CALLING ME A LIER. I CAN'T BELIEVE THAT HE YELLED AT ME AND LIED TO ME. I JUST CONTACTED HOME OFFICE BECAUSE IF HE DID IT TO ME HE CAN DO IT TO ANYBODY THE WORST PART IS THAT I WORK FOR WALMART BUT A DIFF STORE. SO I KNOW THE POLICY! | |
| FKN | 7/6/11 |
| I used to shop at the Walmart on 99th & Military in Omaha. The place is always filthy and you have to drive a slolam course around carts in the parking lot. I've actually gone into the store and carts were not available as they were all over the parking lot. We moved to the another part of the metro area, and I was looking forward to shopping in a nicer facility. I went to the Walmart in Gretna to buy a laptop, not a cheap purchase. I had to hunt someone down to get assistance. Seems they were getting in a new line of laptops and only had their old demos for sale at 10% off. One of the demos was missing 2 keys. Really, only 10% off! and would come with no warranty. In order to sell the other, they had to go to the back room and find the box. 30 minutes later, still no box. Seriously, why wasn't the box in the locked cage under the display counter? I went to Office Max, got the same PC not a demo, in a box, with a warranty for $20 more. Met my daughters afterwork at the Walmart on 18th & Center, 1 getting two new tires and the other getting a headlight. THREE hours later, they told us they were unable to get the headlight changed, can we come back? They had 4 techs, all working on the same car. EACH CAR HAD ALL 4 TECHS WORKING ON IT! | |
| josh duran | 7/6/11 |
| i think that if you are not getting the service you need at walmart then stop right about it and do something say you have a card and you lose money on it don't just sit there go and file a report thats theft if thay tell your dater she can nolonger work there collect work mans comp from them live off there money and do nothin if they fucked you so bad don't cry about it there a corporate giant it's there job to fuck nyou thats how the world works and it will never change so stop crying like a bitch qustion or comments cat_rock_n@yahoo.com or josh.duran37@yahoo.com | |
| Mari Martin | 7/7/11 |
| If I could give lower than a 1 star to the Walmart pharmacy at the LaPorte, TX store I would! They consistantly give me problems refilling my husband's prescriptions. I no longer use the on-line or automated refill service, as they will only fax refill requests to a doctor. When I call, I specifically tell them to phone the doctor's nurse to get the approval for refill. They cannot seem to get it through their thick skulls that controlled substances are just that....CONTROLLED! Each month,for the last 4 months, it has been the same story, "We don't seem to have the XXXX prescription. You must not have called it in." This has even happened when the doctor's nurse has phoned it in for me, and my husband ended up running out of his prescription! The pharmacy staff needs to get their heads out of their rearends and listen to their customers, occassionally we are right! I will be leaving the Walmart pharmacies for those who don't seem to mind making several trips for a vital prescription. VERY UNHAPPY PATRON! | |
| joseph reisinger | 7/7/11 |
Ibeleive that walmart is more interested in profit that helping people down and out like my family with no car to get to doctors appt. to store for food no money to get my son school clothing or supplies for next school year . thougt making a plea to you all would help make life alot eaier for a family that has three disable people in it would make you look a christian people since this president sunk us into another hoover like depressionwaistting money bailling out big bussinesssan looking out for people like LIKE!us his decission has been a diaster from day one of his term an we all are paying for it nowit comes down to just needing some money help so we can keep our heads above wateran to get car so we can get to places we need to go like doctorsif you could help us god would bless you always my name is joseph reisinger my number is 321806 4431 thank you for taking the time to hear my plea | |
| joanne | 7/7/11 |
| Your new store in Somerdale, NJ is a very nice and clean store, but I do have a complaint My complaint is that I believe you DO NOT HAVE THE RIGHT to decide what I want to buy. (You do call yourselves a SUPER Walmart don't you? Well try being one.) You never have the same cat food all the time, some items as so far back on the shelves or in the freezers I can not only reach them, I can't even see them. AND, I do not appreciate that YOU decided not to sell the Debbie's honey buns with the chocolate icing. Your Asst Mgr helped me with the item placed way back on the freezer shelf, but never bothered to move those items to the front of the shelf. Are you in the habit of hiring people who cannot think for themselves? Someone should go around and move items to the fromt of the shelves, otherwise someone will climb the shelf to retrieve the item, fall,then you will have a lawsuit on your hands. You could just have someone who happens to be going to the restroom, or on a break, and if they see a problem, fix it, or give them the ability to get someone to fix it. This is all poor management, and I would be a very good manager. Thank you for reading, Joanne Smith | |
| JEAN BAINES | 7/8/11 |
| IN FLORIDA I AT TIMES USED TO SHOP AT WALMART. TIMES HAVE CHANGED WITH THE ECONOMY,....BUT WALMART HAS INCREASED PRICES. THE CUSTOMER SERVICE NOW IS A RUNNING JOKE AMONG PEOPLE THAT GO THERE. BETTER DEALS ARE EVERYWHERE AND WALMART SHOWS SUCH NICE COMMERCIALS ----AND WHEN YOU GET TO THE STORE IT'S SOOOOO MUCH DIFFERENT. CASHIERS ARE TOO BUZY HAVING FRIEND TALKS,LAUGHING W OTHERS,..NOT MUCH MANNERS????? SEEMS AS IF WALMART SCRAPED THE BOTTOM OF THE BARREL WHEN IT CAME TO CHOOSING WHO WOULD BE REPRESENTING THEM AS "WALMART". EMPLOYEES WALK IN FRONT OF YOU,CUT YOU OFF.STOCKERS YELLING AND GOSSIPING W CARTS IN THE AISLE ALL SIDEWAYS IN THE WAY??? WALMART EMPLOYEES LOOK THRU CUSTOMERS.THEY GOT A JOB-WHY TRY?? RIGHT?? CHECKOUT IS ALWAYS STRESSFUL.ALWAYZZZZZZZZ. IT JUST SIMPLE BUSINESS TO REALIZE MORE OPEN CASHIERS ARE NEEDED. BUT THEY HAVE A TON OF SELF SERVE REGISTERS .SO PEOPLE IT GO IT ON YOUR OWN AT WALMART.ITS CLEAN,.---BUT THE RESTROOMS ARE AWFUL.THE STRONG SMELL OF URINE. NEVER SMELL FRESH.ALWAYS JUST A "WHATEVER" ATMOSPHERE... SAD ===TO HAVE SUCH A BIG COMPANY ==JUST LET THINGS GO. | |
| Steve | 7/8/11 |
| I am very disappointed that I can not find any contact information to contact upper level management people that travel from Bentonvile visiting oyher stores. It is as though they don't want any feed back directed to them from anyone, other than the ones THEY choose. I am an associate, and I feel I need to speak to someone outside of my store. I feel I am in a catch 22 situation, and so do all of the others that I speak with. If only the contact information was availabe on the web sight I wouldn't be disappointed! | |
| Viola Dyess | 7/10/11 |
| Dear WalMart please start having your lay-away again. Thanks | |
| carol | 7/11/11 |
| Question I purchase a item for walmart. The item was missing from the package, I went to two stores and they refused to do anything.. Riverhead, NY I call the company that made the produce and they said it was Walmart problem to handle the situation. I went into another store for the product I had purchased and was arrested. I am begging for the store to drop the charges since I did in dead purchase the item. They refuse with do I do.. I will lose my nursing licence for bying a item that was not in the box and walmart could care less. Please help get walmart to drop the charges? Please I will do anything rather that go before a judges. I HAVE THE PAID FOR RECEIPT | |
| Shiela Fountain | 8/6/11 |
| My favorite store is Walmart. There are too many complaints here that need to be addressed. | |
| Wenzhou Yongling Glasses Manufacturer! | 8/7/11 |
| Hello!Sir or Madam, I'm sorry to disturb you here. We are manufacturinng glasses with competitive and cheap price and high quality. We can accept your Factory inspection policy !Could you help me pass the information to your purchasing department?or could you tell me the Purchasing E--mail Address? I expected establelish business relationship with you in the future! I`m looking forward to hearing from youĢĄ Thank you! My QQ: 914472331 My MSN:fanxiawls@msn.cn Mobile: +8615869683539 Email:fanxiawls@hotmail.com Web:http://ftplei.106.host163.com Company NameĢšwenzhou yongling glasses company Sincerely Fan xia | |
| Marisol | 7/12/11 |
| You do bring low prices to the shelves, but PLEASE buy in America. If you have to create your own products right here in the good old USA do so to help save our country. All your doing is making China richer, and the US poorer. The Waltons were a good old American family, I remember watching the show. They would not have wanted this for America. Save our country Wal-Mart if anyone can it would be you because of how big you are. | |
| Janet | 7/12/11 |
| My husband slipped and fell in Walmart on June 18, 2011 with 2 Walmart employees standing there watching, he hurt both knees which started swelling right away and he hurt his elbow and twisted his back while falling on grapes in the store. The supervisor allowed him to fill out a claim and she got a statement from him and another customer in the store that witness the whole event. She told him she would call him on that Monday with a claim number which she didn't it took a whole week of us calling the local Walmart to get the claim number, although I had to take him through emergency the day of the accident, he had a lot of bruising and still today his knees are giving him trouble he is unable to work and he needs therapy or something but Walmart will not even talk to him to give him any information on where he may go to the doctor and Walmart be responsible for the bill, because his Medicaid will not pay for an injury caused by someone else, can anyone help with any type of information on a case like this, he really need more medical treatment please contact me at mjbbq@live.com | |
| | 7/13/11 |
| Hate the Walmart in Greensburg Indiana. To many people working there that are rude to shoppers. Used Togo shopping in early morning to beat the crowd. Now won't go ever again. Have seen store managers yell at other managers in front of customers! Poor girl just stood there and cried while her store manager yelled and told her mean things. No wonder customers get treated bad, look at how manager's treat there lower managers so who is gonna care about we get treated? Not the first time I saw thiseither. | |
| Joyce Edwards | 7/15/11 |
| My son was unjustly fired at his store in Boonville, IN store #566 (he has worked there over 6 years) doing everything from stocking on 3rd shift to overnight support manager, dept manager, and lastly support manager in TLE, they gave him an unjust writeup, which gave him his "D" day, then some 7 mos later used an unjust reason to fire him! He has always went out of his way to work when they needed the coverage, working 9 straight days without a day off! This is a plea to people out there to help get my son JESSE VERTREES his job back!! I am his mom disabled, and he works to help support me!! If you need more information on his story email me at: jae91254@aol.com and I will give you more details!! Like the fact I got hurt in this store through their negligence with NO compensation on my injury which required surgery, and since then they have been out to get him!! Thank you, Joyce Edwards | |
| Loretta Abram | 7/15/11 |
| Very disappointed with the cashier at the Wal-Mart in Rock Springs WY. The cashier picked up my package of popcycles and slammed them on the counter for no reason before she even started to check out my groceries. She continued to through all of my groceries into the bags as she checked me out. Some of my groceries consisted of apples, tomatoes, bananas, which I'm sure will be bruised in a couple of days. Once I got home to unload my groceries my bag of popcycles was torn open. My income does not allow me to shop at other stores. I'm really upset by the treatment I received from the cashier at Wal-Mart. Thank you for taking the time to read this. | |
| Thomas Hansen | 7/18/11 |
| Walmart in Hendersonville NC. I recently purchased a new Jeep. Soon after I purchased it, I took it to Walmart to have my oil changed. This took place a little over a month ago on 6/6/11.On my drive home from work on Friday 7/15/11, I noticed a knocking sound in the engine. I pulled over and popped the hood. I just happened to pull the oil dipstick out and it was bone dry! My car does not leak any oil and I had it towed to a mechanic to verify that it has no oil leaks. He also verified that the oil filter was on and that the plug for the drain pan was still intact. Now riddle me this.....if I have no oil leaks and I had my oil changed a month ago.........how can I be out of oil? Either The Oil Fairies drained it from my engine while I was sleeaping, or Walmart failed to put the proper amount of oil in my car.I then called the store manager and explained my story to him. He advised that he would turn the claim over to Walmart loss prevention and let them investigate.He stated that they would review the video tape of my oil change. Apparently Walmart has had issues with this in the past....thus the video recording. So this loss prevention idiot calls me back and...........wait for it......they have recorded over my oil change....how convienant for Walmart. He then proceeds to tell me that the burden of proof is on me to show negligence on the part of the mechanic at Walmart. Meanwhile, I am without a car, can't get to work and have to pay 5000$ for a new engine. THANKS WALMART! I will be notifying all local media, including, but not limited to, TV news, newspapers, Facebook, YouTube (I have video) and the Better Business Bureau. | |
| Shirley Marquis | 7/18/11 |
| Iwent to the walmart in Ashland KY located on Rt.60 on Sunday 7/17/11 to the Electronics dept.there I was greated with a smile " welcome to walmart what can i help you with today"? The young man who greated me was Austin Robinson.This young man worked with me and a straight talk [3] service center workers for over 2 hrs.This young man remained smileing and extremely curtious to me and the people at straight talk [although they dont know how to do their jobs]the whole time i was there.My problem didnt get solved and it was not from the lack of him trying,I am very glad to say that he went above and beyond for me- the customer.I am sure this young mans Mother must be very proud of him,he took what could have been a very bad day for me and turned it into a not so bad experiance. As i walked away i had a smile on on my face because of 1 young man who had more class in one little finger than any other associate i have ever met.He deserves a pat on the back or some sort of thank you from your company.I say thank you again young man keep up the good attitude and service. Sincerly Shirley Marquis--Denton Ky. | |
| Associate. | 7/19/11 |
| Would like to say, I've worked at Wal-mart over a year now and have tried moving up in the company. I have done everything right in the system as far as the managers have told me to do. Well, every time a position comes available I am ALWAYS looked over, same as with my husband. The managers do not want my husband and I (and a few other people) to move up in the company or move us to days (because we just had a newborn and have asked many of times to go on days) because we are to good of stockers. The issue is becoming ridiculous. The managers ask other employees if they would like to go to days but yet give us round about answers telling us there is no position for us on days. Another thing is the full-time/part-time deal. I have been part-time the entire time I have worked at Wal-mart but yet working full-time hours. I finally asked a manager to put me as full time in the system so I can have the benefits and do you think they have done anything? NO! I would really like to move up in the company and continue my career with Wal-mart but it seems as though it is impossible unless you are "friends" with the managers. | |
| new target shopper | 7/20/11 |
| got an oil change at a local walmart.. they ask all sorts of information including phone number i gave it to em.. now i get calls out of the woodwork from all sorts of debt collectors and telemarketers.. no more oil changes with you guys.. think about walmart i spent 60 that visit.. do they give you 60 bucks per name? | |
| Sick of sick fish | 7/22/11 |
| I am sick of going into the Danville Illinois Walmart Fish Department & seeing Beta fish laying in 1 inch of waste-water, starving to death. I have filed complaints with the Manager Phil Lacey & with Corporate headquarters, yet nothing has been done about it. I will continue to do so until something changes. Walmart makes enough money off of us to hire a local reputable fish store to come service this department, yet they give this "responsibility" someone who is rude, unprofessional & immature. I will be contacting the Department of Agriculture & let them take over! | |
| Amber C | 7/24/11 |
| Dear walmart Headquarters, I will start by saying that the store in Rochester NY is the worst walmart i have ever been to!!!! I am a mother to a young toddler First of all your store is dirty and disgusting! second the store's employees are very rude and disrespectful. third the stores advertise for having things in the store and online, but i went to the store to purchase a swimming vest with arms swimmers attached to the vest let me remind you that it is not even august and the stupid store got rid of the swimming vest i needed/wanted what is that about? This store in my area is awful to an extreme extent! on top of the store being extremely dirty and having rotted food all the time to the point where i will no longer go there for food now i am possibly just now going to be a walmart shopper at all!! the employees are rude and the store has false advertising so walmart needs to be rethought! the store is horrible and never has what it advertises it has and if i could i would have given it a rating of a big fat ZERO thank you very much!!! Ex Shopper Amber C | |
| | 7/25/11 |
| Please put your fabric department back in the holland ohio store | |
| not given-NORWALK CT-MAJOR COMPLAINTS | 7/25/11 |
| MAJOR COMPLAINTS-of WALMART STORE IN NORWALK CT -ON CT AVE-RACEISUM-LAZY UNPOLITE WOKERS TO CUSTOMERS,AND MAJOR COMPLAINTS OF NOT HIRERING NEARLY ENOUGH CASHERS TO COLLECT MONEY,LONG LINES OUT TO THE SHOPPING LANES IS A EVERY DAY AND NIGHT HAPPENING--I NEVER THOUGHT I WOULD WASTE MY TIME TO WRITE ANY COMPLAINTS ABOUT ANY STORES IN MY 40 YEAR OLD HISTORY BUT THIS IS MY FIRST THIS IS HOW BAD WALMART STORE IS ON CT AVE IN NORWALK CT--FIST AND FORMOST --I WOULD LIKE THE HEADQUATERS OUT IN AK TO SEND A UNDERCOVER AGENT DOWN TO NORWALK CT TO CHECK OUT THE CT AVE STORE TO SEE HOW ITS BEING RUN INTO THE GROUND,THIS IS ONE OF THE BUSYIST STORES IN THIS COMMUNITY,AND THE AHOLES YOU HAVE RUNNING IT ARE SCAMMING YOU,ON EVERY GIVEN DAY OR NIGHT THER ARE LINES OUT TO THE SHOPPING LANES,WITH ONLY 2 OR 3 CASHIERS ON DUTY,WHILE LAZY WALMART EMPLOYEES MINGEL AT-INSTORE DUNKIN DOUGHNUTS,THE BIGGEST GUY IN THE STORE WHO IS THE SIZE OF A NFL FOOTBALL PLAYER WATERS THE PLANTS OUT SIDE FOR HOURS ON END,THEN HE HANGS 10 AT DUNKIN DOUGHNUTS FOR HOURS,THE STAFF IS A FEW WHITE AND LATINO MANAGERS AND 98 PERCENT WORKING STAFF OF BLACKS,THEY DONT HIRE WHITES FOR CASHERS OR STOCKING SHELFS,AND MOST OF THEM THAT ARE ON THE FLOOR ARE NOT ONLY RUDE TO CUSTOMERS-AND WHILL SHOVE CUSTOMERS OUT OF THE WAY--THER OUT RIGHT LAZY,AND ALMOST 70 PERCENT ARE OVER WEIGHT,IAM NOT A RACEIST OR BIGGIT,BUT THIS STORE SUCKS,HOW CAN YOU BE THE BUSYIST STORE IN TOWN ALL THE HOURS YOUR OPEN AND OVER 80 PERCENT OF THE CASHIERS LANES ARE SHUT DOWN 90 PERCENT OF THE TIME,YOU DUMMYS SHOULD SEE IT CUSTOMERS BRING UP FOLDING CHAIRS TO THE LINES TO HANG OUT WAITING TO PAY SITTING DOWN IN LINE,ITS THAT BAD,THEY HAVE MORE STAFF ON THE FLOOR SREWING AROUND DOING NOTHING OVER 60 PERCENT OF THE TIME,THEN TAKING IN THE MONEY. | |
| jill | 8/4/11 |
| I am very upset about the price matching policy and how they make it sound good and the management decide they dont want to follow the written guide lines, my store manager told me they can't do things that arnt excluded in the not exceptable list. Im sick of them changing their minds when it is convienient for them, instead of following the rules, and how do you fight it at the assistant manager level. This is really frustrating. | |
| Elsie C | 7/26/11 |
| I used to be an employee for the Commerce City Walmart #2752 last year. During this time I was working full time, going to school full time while trying to be a mother to a one year old child. Well of couse things came up in school so I had to call in because of it. In September I was surpose to go onto my unpaid externship which is a part of school. That was 160 hrs of on the job training. I have gave a month notice to change my schedule and I followed the proper steps on which how they do it. When it was time for my to start my externship my schedule never changed. So I had to start calling in everyday. I finally got to meet the fill in store manager and let him know what was up. He bluntly told me that its not his problem that my schedule never got fix and I dont know how in the hell you still have a job here as much as you called in. I tried to explain to him my school schedule and the activities I was involved in. Also trying to explain to him that I have been doing this for going on a year, putting my only child to the side to better myself and he bluntly said its not his problem and if you want to work for this company that I either go by what the schedule saids (working at least 20 hrs a week) or I can find another place for employment. I was very shock to hear this coming out of this so called fill in store manager. So I went home think about it and when I started my externship I started to call in again. I talked to a couple of managers one of them was Ast. Manager Guy who said I can come back with no problems after I got done with my externship. Well at this time they got a new Co-Manager and her name is Melony. Now since she is there she is seeing that there will ne NO old employees that will get a job there. She does not care if they left in good standings with the company or not. She said that if they left once what will keep them from leaving for a second time. I was with the company almost 2 years I was really not planning on leaving for good. There is alot of potential to grow in the company and since I went to school for Medical Administative Assistant I could have work in the Vision Center along in the Pharmacy. But I am still trying to fight on getting my job back. Almost a year later, but I am thinking that if Sam Walton was still alive he would have look out for me and others like me. Instead having these managers bulling thier employees and not permoting them to help better thier lifes and family. What happen to the Walmart Corperation that Sam Walton build up? | |
| Diana Asberry-Whitt | 7/26/11 |
| I'd give -0 score if I could-is there a worse score than less than 0? I have been to FOUR stores in the Indianapolis area looking for PetArmor, a heavily advertised flea med for dogs & cats. NONE of those 4 stores had it in stock & it seems that the corporate office makes itself inaccessible to the working class person-NO ONE is available to help with this issue & I'm FURIOUS! | |
| Diana Asberry-Whitt | 7/26/11 |
| WalMart claims to value their customers, as the recording repeated numerous times as I sit here on hold longer & longer. I see what some of those posting mean when they say the company seems to deliberately make it hard to get a human on the phone. I CERTAINLY don't FEEL "valued"-I feel shafted & ignored! I used to think highly of them-mot any more! | |
| unknown | 8/3/11 |
| I am writing this review in regard to the Bay Minette Al walmart. I am a cashier there and i would like to say that the front end manager Chantae is a racist ingnorant human being!! She is NOT management material. She takes stuff out on the cashier personally as in not giving lunches and breaks on time, wont approve days of that i have requested well in advance for, ignores me when I ask her for help, etc. I want to see to it that their is something done about this and her behavior! Thank You! | |
| dont want to say | 8/3/11 |
| i am from a small town in texas named el campo the store in elcampo is not a very good place. the employs dont know what they are doing cant help a customer when the customer ask i had to go show one of yalls customers where the razors where at because the employees didnt want to and to make matters worse i dont work at walmart i work at heb and yalls well walmarts customer service in el campo sucks, the managers are rude the employees as well. i hate to be complaining but it is so discomforting to know that walmart just hires to hire. | |
| Diana Asberry-Whitt | 7/26/11 |
| And your "priority customer service" FAILED to help-as a matter of fact they were INCREDIBLY unhelpful. Rude, refused to transfer me to someone who could actually HELP me! Funny-I was told ON THE PHONE by whoever answered the corporate phone number that the priority people could transfer me to who I needed-lie 1,855 from this company! | |
| Willie Jones | 7/26/11 |
| I were at a Walmart on Memorial Drive.I received the worst service ever 7-26-2011.The gir that was on the register had the worst attitude ever then to top it off she laughed about it and told me there is my manager . I will never shop at that Walmart again!!!The customer service rep was a Sarifa register # 14 7-26-2011. Talk about respect >>>> go there.... | |
| Upset | 7/30/11 |
| I have been working for Wal-Mart for going on 7 years and as of late I am getting very upset with all the run around and work hours being cut back to the bare minimum. I support a family of 6 by myself and I cant afford my hours to be cut but management doesn't care or understand that at all because they are on salary and no matter what they still get paid the same amount if they are there or not. We as employees are told that we are having our hours cut because of poor sales but the poor sales are because of the hours being cut and no associates in the store to help the customers. As an employee I have not seen a bonus added to my check in quite awhile because "sales are down" but yet the management still get theirs every quarter. I am full time and have been for quite awhile and I am supposed to get in the minimum 34 hours a week and for the past couple of months I have been lucky to get 28 hours, every time I turn around the management is sending employees that have been there for years and have been hard workers and dedicated to them home early to save money and hiring in new people for no reason at all. They could just give the employees that are already there more hours instead of hiring in these new kids that wont work that are just there to be in the way and get paid to stand around and talk. I have seen many dedicated workers that have been there longer than me be basically pushed out because there is no way to live on a very poor income that we are being subjected to, many have had to either quit and get a new job or get a second job just to be able to afford the gas to work there. My bills are to be paid every 2 weeks because my paychecks are every 2 weeks and my bills equal more than I get paid so I feel like I am financially drowning, and because of the excuse of sales being down have cut my hours so much I am currently looking for a second job to go with this one so i dont completely go under in my finances. | |
| Michelle Blakney | 7/31/11 |
| I am a busy mom, and when I need to pick up something and get in and out quickly, I've chose to go to any store but Walmart. I do not like playing an Easter egg hunt game in your Sand Springs, Ok store. I go in to purchase an item from your store and it's always being moved around, and when you ask one of your fine employees where the item has been moved to I get I don't know or the other shift moved it! I will not spend half a day looking down isles searching for them so when you tell your employees to leave your selves along I will be spending my money at the Dollar General, Family Dollar, or at K Mart!! | |
| unknown | 8/1/11 |
| I dont understand how a member of management, can skip all the rules to let a friend get a higher position. At 307 west monroe walmart a personnal relationship between Tireco and Victora Berson she gave her a babyshower and they are the best of friends this needs to stop never out of nine years at walmart i would have seen the day less then six months she have went from CSM to support and now a ZMS. i would have not said anythin if she wouldnt have brought this friendship to walmart and let everyone know, she wrote poeple up and cover for victoria like excise her days and passin out babyshower papers around the store. This is the talk around the store and it is affectin the work environment. | |
| E. Allender | 8/1/11 |
| I am writing this because of an experiance my husband and i had yesterday at your Cushing,Oklahoma store. We took a tire in to get it REPAIRED, when the tires were purchased at Walmart road hazard was purchased for them, my mother was the one that bought the tires, the guys said that the road hazard is non transferable, since we are buying the vehicle from my mother, that is ridiculas since your not insuring the person your insuring the TIRE!!! So from the get go he(the clerk) had an attitude problem, yet said he would go ahead and honor the road hazard contract. He said it would be about an hour and half wait, we said fine and went looking throughout the store, about 30 minutes later we went back to check on it and he said it was done, he goes through the receipt with me, not acknowleding my husband at all, and said that our tire was "unsafe" therefore they did not repair it they just put a new tire on our rim, WITHOUT CONSULTING US!! He never called us to the tire center or rang my cell phone or anything, he just expected us to pay for a new tire. My husband wanted to see our tire and how it was "unsafe" so he and 2 other tire guys (his bodyguards) brought it out, not only did he not know what he was talking about he couldnt explain it good enough for my husband and i to understand. Do to the piss poor situation we decided to not wait around for them to take the new tire off our rim and them REPAIR the old one as what was to be done in the first place but we went ahead and purchased the new tire. My husband wanted to go ahead and take the old tire with us, and the clerk proceeded to tell my husband and i quote "Sorry Bubba i cant let you take that, i could get fired, cuz that would be considered stealing, cuz it doesnt belong to you." Which we didnt understand since we purchased the new tire and supposably nothing could be done with the old one, why couldnt we take it home. We decided to just go on home with only our new tire. Later after thinking on this situation more my husband decided to call the store and talk with the manager, when he called he got the same clerk that we had dealt with prior, my husband asked for the manager and again the clerk said,"well hold on there Bubba and i'll get him for you." Let me just clarify my husbands name is NOT Bubba- what ever happened to sir. I feel as though the manager needs to get a handle on his/her employees and have a customer service seminar with them as well. If Sam Walton was still alive and was called Bubba in a derogatory manner, what reaction would he have and what kind of actions would he take?? | |
| Carol, Stevensons Ranch, CA | 8/2/11 |
| Walmart use to exchange faulty items. Well when I went to exchange some Lexmark ink cartridges, (Which I have had to do recently and they DID exchange them before this last incident), and the self proclaimed "manager" at customer service said that Lexmark does not replace them anymore. So I called Lexmark, and guess what, they DO exchange them. The Lexmark Co. told me that Walmart should have exchanged it and that there was no reason why they didn't. I'm tired of getting screwed at Walmart!! Maybe Target will appreciate my business instead!! I would really like to give Walmart (-2000 Stars) Liars!! | |
| myrtice t | 6/21/11 |
| i useto work walmart on booth road in warner robins if that is bad i got something to tell my store manager name travis mets well known jason is something esle he fired me because they say he say i call human resource on him you think they did any thing about it this man can call his associates stuiped and make them cry like babys if corp. knewwhat was going in the work place i wonder would they do anything about jason has hurt so associates feelings until it dont make any sense.he he that are job scared this man think cant be touch corp .should do and under cover boss at this walmart in warner robins if cusotmer has a compliant he will not come to floor to see what is going i hope corp. they need talk to their manager michell g. how he did her | |
| Linda Dudley | 6/22/11 |
| I just want to say thank you to everyone at the walmart store #0031 in Poteau ,Oklahoma they are polite and very helpful. I have had a few issues with different things and it is cleared up right away. Also as far as the price match it is really good. THANK YOU EMPLOYEES OF THE WALMAT IN POTEAU,OKLAHOMA.74953 | |
| terry | 6/23/11 |
| Yes I am writing about the store at Victory Blvd. Yorktown va. I know your attitude is forget you, but I will still explain. Ever since the store opened the shelves are never stocked like they should be, always out of things,with the same comment when questioned " Truck due in tonight". It dosen't take too many brain cells to figure out if things keep running out, is place more of an order or an on time order. The bathrooms are usually dirty, workers standing around talking or too busy begging for some chairty instead of working.Your management sucks,and cashiers move at the pace of a snail. Everytime I go there you seem to be out of what I go for,so I have decided to pay a little more and buy american,your out of country products suck too! I know it's not just me because I hear people complaining of the same things,but I really know you could care less.You know when your at the top of the heap, you become comfortable. | |
| william cameron | 6/23/11 |
| I am writing to complain about the state of the car park at store in Monifieth, scotland. The parkung area is a complete mess with potholes all over and they are damaging cars. Further, the white lines painted to signify disabled and child spaced are almost non existant because thet have not been painted for so long. Poeple are parking in these spaces because they are not made significant enough and are denying disabled people and people with children to park. Even when non diabled park in the spaces, no-one from staff ever bothers to tell them that it is for disabled only. The whole car park requires refurbishing and the disables and childrens parking areas and signs need to be made far more obvious. I trust something can be done about theses problems A>S>A>P. | |
| Nita Oakwood | 6/23/11 |
| I enjoy your t.v, ads with the children keep them coming. | |
| Susan Hickingbottom | 6/24/11 |
| In Winnsboro Louisiana our Wal Mart is known for associates having affairs with other associates . For example my daughter in law has been marries to my son for 8 years and got the last 6 months has been having an affair with a new male associate . This happens a lot at this store . I am so upset that everyone at the store knows about it but she still has a job as does the guy she is cheating with . I will be calling the home office today Wal Mart is supposed to be a family store . I've told my son being he is disabled to get a lawyer and sue the both of them his wife and Wal Mart . So many marriages have been torn apart in this store . She doesn't even care for their two children whom she has abandon . | |
| Amanda | 6/24/11 |
| On hold with my West Palm Beach Walmart now and it has been 12 minutes on hold waiting for a manager! No one even comes back to the phone to say anything! Second time calling! Poooooooooooooooooooooooooooooooooor customer service! I hate walmart! Bought my daughter a bike for her fifth birthday and the wheels fell off! They will not exchange it for a new one! WTF!?!?!?!? | |
| betty faye | 6/25/11 |
| i was in your eastgate store in batavia ohio and there is no customer service and when you do find some one they are rude,and i would like to no why you would aloud your supervisers there treat your employee,s like there dirt, i thought it was rude that this person name on badge was will at that store was very nasty and rude to one of your employee,s and if i would have been her i would have not took that sordif abuse something needs done with these people attatudes or your gonna loose alot more then you have customer wise but you seriosly need to check into how your empoyee,s are treated.thank you sincerley ms.betty faye | |
| wanda coldiron | 6/26/11 |
| i wanna know how there aloud to let husband and wife work same place and shift,i know for a fact that a freind of mine put in for a couple different positions and got turned down because the job was givin to these person who the whole family works there mother,father, wife i thought it was against policy to aloud this cause of favortisim. i just wanna know how the rules can be broken are you family ran store now and no one else has a shot at a different position or what,whats going on here you need to dig deep to your eastgate store in batavia ohio cause what,s going on there anit right, ive also seen alot of lazy people at that store and the ones that do work get scolleded and it just anit right; do a surprise visit without them knowing and you may get a surprise about that store and and some of your managers are so damm rude makes you not wanna go back to that store. | |
| beto martinez | 6/27/11 |
| my name is beto martinez, i been an employee for walmart for about 3 years now. is been actually very good job for a while, associates helping each other and helping people. even when i dont need help. i always been a hard worker and prefer to solven my job on my own. do as much as i can an as fast as i can. having many jobs harder than this it is a really good job. but now we got a new store manager, that cut almost half of our people, they were fired or quit. to be honest i have never seen the store as bad as it is today. i am in the produce department where we had 6 people working and we only have 2 and sometimes another associate that works frozen and help us too. i am feeling very angry at our new store manager i am feeling very stress and overwhelmed for all the work that i have to do and then go to another department to help too. what i am asking is for an inspection of the store, but surprised inspection not one of your stupid inspections that tell in advance that you are coming to an inspection. i have never seen all our people that tired, frustrated and extressed all this time i been here. our store number is 2494 our adress is 2100 vista way oceanside ca. i hope you do something about it and not just send her to another store where she is going to do the same. please ask any of the associated if they are happy with her performance as store manager. please be fear to everybody dont you have rules for regular associates? you should have them too for store managers thank you and i hope you do something | |
| Tiffany R | 6/27/11 |
| I would give the fairbanks alaksa zero stars if possible. They have an OVER POWERING BITCH that works there that uses her power in all the wrong ways and you cant talk to any of the other management about about because they'll tell her and she'll coach you or threaten to fire you. Now because of her the store is upside down. half the time no body knows what their doing because once on manager says something to associate she goes back tells them to do something else and then when you confront the other manager with her there they say they never said that. She treats customers like shit. She told me to get out of the store just for asking her about the way she treated her employees. SO if the store manager doesn't say anything to by tomorrow I go in and start a scene. I've spent 2 years at this store as a custom surveyor and I'm tired of watching grown men kill themselves for some women on a high horse. Corporate will be in the store tomorrow and they WILL be getting a visit from me with this women. | |
| Don Lawson | 6/30/11 |
| After a near hospital visit this morning, I noticed the apple juice (no sugar added)I purchased from Walmart is made up of concentrates from China and Argentina, where food is not inspected like we think it is here in the U.S. Are all you people nuts?? Don Lawson 27 Green Acres Drive Rolla, Missouri 65401 573.368.5852 | |
| Elizabeth Broadnax | 6/30/11 |
| We bought two futon beds from wal-mart. Everything was fine, then one bed turned out to be infested with bed bugs, we then checked the other bed & it was fine. Now just recently the bed bugs in the second bed came out. The one bed was able to be retured because it was in the 90 days, but the other bed they wont take back because its over the 90 day return. BUT IT ALSO HAS BED BUGS!! & IT'S NOT MY FAULT THAT THEY SHIPPED US BEDS WITH BUGS!! & who knows what else they ship out that may have BUGS! BEWARE OF ONLINE ORDERING OF FURNITURE!! THERE MAY BE BUGS!!! | |
| | 7/1/11 |
| I HAVE HAD MULTIPLE PROBLEMS WITH WALMARTS THROUGH OUT NJ AND VA. EMPLOYYEES DO NOT CARE ABOUT THE CUSTOMER SATISFACTION. WHAT EVER HAPPENED TO CUSTOMER SERVICE. I GUESS YOU DONT KNOW WHAT THAT MEAN. | |
| Jimmy | 6/10/11 |
| NOT SURE IF THIS WILL HELP EITHER! I just came from the Pikeville, Walmarts and to say it was less then an enjoyable experience would be an understatement. I should be used to it by now since for the last year the lines and increasingly longer and the amount of cashiers keep growing fewer and fewer. Tonight took the cake, after a hour and half of waiting I asked the cashier where all her helpers were and she said she was the only 3rd. shit cashier. I think if a store of that size was going to stay open all night there should be a few cashiers. I own a small company and one thing I have learned is if you keep customers waiting your gonna loose them. I know that one's person opinion means nothing to a company the size of yours but I truly believe that the one cashier and that customer service manager that was being chewed out and cussed beyond belief deserve (a raise, bonus, and 5 gold stars)... The management team there deserves a swift kick in the pants for there lack of reconizing that they need more people up there as cashiers, afterall it doesn't take a rocket scientist to realize that all those loaded buggies setting there that customers walked away from is money out of there's and walmarts pocket. I watched at least 10 people walk away from buggies that spilling over with products, easily 200 to 300 dollars worth each. As i mentioned i own a small company and I know a happy customer tells a couple people but a un-happy customer tell 10 people, sooner or later the local K-marts business is gonna pick up. HOPE YOUR LISTENING SINCERLY YOUR LOYAL CUSTOMER "FOR NOW" | |
| Susan Lindsay | 6/11/11 |
| Well.....I am not surprised by all the comments I am reading here. I spoke to someone in corporate last week and told them my concerns about my experience at the Walmart store in Mt Pocono Pa and they told me someone from Corporate would get back too me and as of 9 days later no one has. Does that surprise me no. This is what is wrong with this world no one wants to listen to people . | |
| kevin r | 6/11/11 |
| well im a truck driver im getting tired of walmart not letting us driver park on the lot of walmart too shop if it wasnt for truck driver u wont have any thang to sell to all the people. its sad im in williston ND they will not ley truck on parking lot so will never buy any thing from walmart again...... | |
| Billie | 6/12/11 |
| The store in Rifle CO - is at best a very poorly run operation. I have complained many times about how the karts need to be worked on so they don't rattle when being pushed through the store. The emplyees lack in the ability to give customer service as they will walk right by you and not offer to help you find things - and that is only the tip of the iceberge. Since the new store was sit up finding anything (just one item you need) - it like looking for a neddle in a hay stack. It goes without saying that you want us to wander around the store looking for things so we BUY more - and shame on you. If there were any place else to shop in Rifle I would never go near the WalMart - but alas we are a small town and you have us by the neck to shop there. At least you could work on CUSTOMER SERVICE and get the karts fixed and not take people in to work for your store that don't have a clue how to service people. All you want is MONEY and if there were a Target available I would NEVER GO IN ANOTHER WALMAT!!!! Your store in Rifle is a JOKE!!!! | |
| leelee wheels | 6/12/11 |
| I ordered nikon lenses from your store in pueblo only to find out they are polycarb i new a friend that was with me at the store to pick them up the manager Doreen assured me they messed up and still tried to pass them off as nikon i have to deal with her this week and will get a refund what a rip off it has been over a month, she is rude and has no management skills, I am so upset selling me 30$ lenses and paying for nikon this has happen to other people you should investigate please. | |
| tim | 6/13/11 |
| I shop at Norwalk ohio Walmart store 1986 and im very angery with the way things are ran. The employees are very rude and there is only.one person in certain departments which should.not be that way there should.be atleast two people in a department do things went waighed on just one person. And also its against the law to withhold.someone from taking there breaks u stores need to get ur.Shit together. | |
| J Oge | 6/14/11 |
| I live in Russellville Arkansas and there are 2 Wal-Mart stores in our area. One is not too bad (Dardanelle) but the other (Russellville) is full of rude management and employees who haven't been given the chance to learn about the products they sell. Wal-Mart "price match guarantee"? why don't they match the prices they have posted on the shelves before promising to match what competitors have posted in the paper? AND 1 out of every 4 times I go in there, I am double charged for one or more items. I'm usually in a hurry, so I don't always catch it until I'm at home and it's too late. Walmart doesn't care about it's employees or even the environment so why should it care about those shopping? They are basically the "only game in town" here, so I have little choice when I shop. Walmart used to be a decent place to shop with wonderful, friendly employees. Now it's just a "screw people out of their money as quickly as possible" place. Oh - and if you need glasses in Russellville - don't go to Walmart. Mine didn't fit me when I got them ("Oh, it will take awhile to get used to them") I finally had to go to another doctor who told me the distance vision was too strong and the bi-focals were too weak. Pay a little more and get the right fit. | |
| Phyllis Stone | 6/14/11 |
| After reading thru all the bad reviews above, it seems like a waste of time to even bother adding mine. Obviously, your company - the world's largest - has more than enough customers for you to bother addressing problems of individuals. What do you think Sam Walton would think about your business practices today? I have 2 major complaints. Because of a back injury, I now have to use the motorized carts you provide. Unfortunately, they don't work very well and many are in poor condition. My first experience left me with a dead cart in the middle of the food section. It began beeping loudly when I got off and there was no way to shut it off. If the idea is that an employee is supposed to respond to the sound and bring another cart to replace the dead one, you need to let your employees in on that. I had to walk to the front of the store, find an employee (very hard to do these days) in the produce section who eventually got me another cart. The reason I use these carts is because I can only walk short distances without extreme pain. Having to hunt for an employee and then walk back to the dead cart, just about did me in. Considering the amount of your profits, it seems like to me that you should provide better, more reliable carts and make sure you have fully charged ones at all times. The instructions for operating them should be stated clearly, as well as the level of charge. If a cart is damaged (like a ripped seat) or running poorly, they should be replaced. The one I used today jerked the entire time I used it. Not only is that dangerous, it's very hard on the person trying to control it. They should be redesigned with the seats adjustable. They should have an additional basket behind the seat for extra merchandise or a woman's purse. They should also be cleaned often. Today I bought $240 worth of mdse. but could hardly make it to my car. Instead of paying a "greeter" to tell me to enjoy my shopping, how about making changes so I actually MIGHT enjoy my shopping. My other complaint is that you are dropping good brands to make room for more Wal-Mart products. The selection seems to decrease every time I shop. You invariably drop some of my favorite items to make room for more Great Value or Sam's Choice. If these two problems are not addressed, I will be forced to shop elsewhere. It will cost me more, but, perhaps the lowered aggravation level will make it worth it. Wal-Mart used to be an enjoyable place to shop, and you could usually find a helpful employee when you needed one. Products rarely disappeared from the shelves. And, if you needed carryout help, it didn't take 15 minutes to get someone. I live in Sikeston, Mo. These are the conditions in my local Wal-Mart. It would be nice to think that SOMEONE in Wal-Mart's hierarchy actually gives a rip about their customers. | |
| JoAnne Saunders | 6/15/11 |
| The Walmart on Garden Rd. in Burlington, NC is a great store but the bakery is AMAZING!! I really feel they don't get all the credit they deserve. I buy all of my cakes for every occasion from this Walmart and have been more than satisfied. The associates are never rude or impatient. They are most helpful and understanding when I ask for something complicated or time limited. This past weekend 06/11/2011 I had the bakery make a cake for my youngest daughter's graduation party. It was a design I had come up with and they executed it perfectly! It meant so much to me and my family because the design reflected the long road my child had being pregnant her senior year. I hope this will let them know I truly appreciate great customer service and feel they should be greatly rewarded for all their hard work. They deserve 5 stars!!!! | |
| darleen | 6/15/11 |
| June 13, 2011 To who might actually care: I have been a loyal Walmart/Sams customer for too many years to count. Working only minutes from the Valdosta, Georgia Norman Drive Store I have always found Walmart convenient and a one place shop. I have stayed loyal through many changes and updates with the store. I have at times been frustrated with my shopping experience but not to the point that I am now. After working Saturday 6/11/11, I stopped by Walmart to pick up some Ziploc brand freezer bags that my husband needed to finish putting up vegetables. Very tired but as always I shopped at Walmart and had more items than just Ziploc bags in my cart. This always happens at Walmart, I see many things I want or need then what I had on my list when I entered the store. As with it being Saturday and a busy day in Valdosta Walmart was busy and only a few registers with actual attendants were open. I had more items than I normally would go through the self check out with but I thought it should be fine, I didnt have anything to difficult to scan. Well think again, I do my best to scan and then sometimes the items dont weigh enough and the machine doesnt think you bagged the item. Ok I can work with that. Then I scanned a large canning pot, it was too big to fit in the bags with the trigger underneath, so I set it on the area provided. Computer didnt like that I guess, so I moved it back to the buggy, but keep in mine I had scanned it. Then I scanned a fillet knife, and of course machine didnt think I looked old enough so associate had to come over and fix this, she didnt even ask me how old I was, guess she could tell just by looking at me, this wasnt the first time she had been over to my self check out computer, it was constantly needing attention sort of like a puppy I guess. Anyway I continued to scan all items in my buggy with machine alternately wanting more attention. Each time I did what it asked of me or the associate came over and adjusted its way of thinking, who knows. After scanning all of my items the lovely attention needing computer scanner was not happy and thought that I still had items in my buggy that needed to be scanned. Associate was unable at this time to satisfy the computer so she called over backup (higher associate I guess). This higher up couldnt figure it out on my computer so she moved me and buggy up to the associate station. She then looked at the receipt and said that I must have something in my buggy that I had not scanned. I assured her that I had scanned everything. She then asked for my ID, I handed it to her and she checked something on the computer, I guess checking to see if I was legit, who knows. She then handed me back my id and kept saying I must have something in my buggy that I did not scan. I repeatedly told her I did not. I looked at the receipt on the screen of her computer to look at the items listed to mentally check everything and especially the larger item that I had scanned and then put back into buggy. This higher associate did not offer to look in each bag to check if the items were on the receipt list on her computer. She didnt offer to check anything against the buggy items and what was on the register; she just kept repeating that I must have not scanned something. By this point yep Im very aggravated. Not only do I feel like I did something wrong but I resent her even needing to look at my ID when I have not even got to the point of being able to pay yet. I at this point decided enough was enough; I didnt need the items that bad. I told the higher associate (assistant, csm, or helper) that she could keep the items and check them off at her leisure. I left the store leaving $100 dollars worth of merchandise behind. I resent being treated like this, I resent having to show ID for any reason when I have been behind someone paying for merchandise with a Food Stamp card and they are not asked for identification. I have seen this myself plenty of times and never has the person using a food stamp card been asked to provide identification. I have been asked for my ID for writing a check, using a Debit Card, and for this visit on June 11th, for whatever reason I dont know. I think Walmart has some issues that need to be addressed, but I seriously doubt anything will come of this letter. What is the need to build stores with so many registers if you are only going to open a couple and then the customers are expected to check themselves out? Shouldnt we self checkers get some kind of discount, and do we deserve to be treated like we have done something wrong? Shouldnt ID be checked for all methods of payment, its popular knowledge that people sell money off of their food stamp card for cash? All the person using the card needs is the pin number. Maybe I should quit my job and apply for a food stamp card; I would probably get in and out of Walmart easier. Imagine that. Im very disappointed in Walmart and how I was treated on June 11th approximately 5 or 5:30 p.m. The items in my buggy were nothing exciting either, some of the items were, a canning pot, canning jars, cake mix, tank tops, shorts, sprinkles for icing cake, cupcake wraps, pizza, and a few more items, oh and lets not forget the Ziplocs that was the whole reason I even dropped by Walmart. As a final thought, all of the items can be purchased elsewhere. I did stop on the way home and picked up the Ziplocs that I had needed. I guess I have been led to believe that Walmart is the only place to shop but I think its time to reconsider my shopping experience from now on. I hope this letter is taken seriously because I was definitely disappointed in the customer service of Walmart. | |
| Kelli Cool | 6/15/11 |
| Walmart is planning to build a store at the site of a former garden center. (Hwy. 65 and South of 117th Ave. in Blaine, MN) The land is absolutely beautiful, filled with huge trees of many varieties, plants and flowers galore, and this land also provides a home for a big variety of birds and other small animals. It saddens me to think that of all the sights that Walmart could choose to build, they have their sights on this particular park like piece of property. There are many open parcels of land in this area that Walmart could opt to build on, land that is already open, not containing the volume of trees that this former garden center contains. Walmart, do the right thing and select a new site to build. Why not make it this site a park, wouldn't that be a refreshing change for Walmart? It might even help to improve the negative image created by Walmart. | |
| Andrew Henry | 6/16/11 |
| Dear Sir, I am Andrew Henry Only Son of Mr.Jose Henry the late Minister of petroleum of Ivory Coast I am 19 years old, before the death of my late father in my Country's political War he deposited the sum of ($5,000,000,00 million United State Dollars) in one of the commercial Banks, but now that he is dead I want to invest this money In your Country in any profitable business and I want you to help me receive this money in your account as my foreign partner and guardian, I will offer you 20% of the total money for your kind assistance to me after the successful transfer to your account, for more clarifications before we continue the transfer to your bank account, Read this news in the website so that you will understand exactly what I am telling you about the War in my Country (http://www.telegraph.co.uk/news/worldnews/africaandindianocean/cotedivoire/) Best Regards Andrew Henry. GET BACK TO ME THROUGH MY EMAIL ADDRESS: andrew_henry1992@live.fr | |
| Melissa | 6/16/11 |
| I am very disappointed in Walmart. My family and I were always big Walmart fans until a few months ago. I registered there for my baby shower and everyone had a problem or either couldntg pull up my registry. I live in Phila. But work down the shore and even my friends there were not able to pull in up. Do to this noone bought my bigger items because they didn't want to put out the money if someone else already did. I ended up receiving all clothes and 3-5 pairs of the same thing. I tried to exchange the items and because I didn't have the reciepts they gave me a hard time. Some items I counldnt even return because it was over $50.00. The customer service was rude, and pretty much called me a lair. The store is horrible and do to this I wil not shop there anymore. I also informed my sister who is having a baby and wanted to register there all the problems I had. She will now not shop there either. | |
| Rosalind Stanley | 6/17/11 |
| I have recently had problems with a damaged chair from a patio set I ordered online, after almost two weeks I finally got my problem resolved, however, I had a horrible experience at the Walmart store in Merritt Island, Florida. I contacted the customer service people and they had the manger of the store contact me, she left a message that she called regarding my complaint but it took over a week to contact her. My issue was that I had bought several pairs of shorts that I did not try on a t the store because I was too tired, I suffer from chronic back back pain even after having three surgeries, so it is very hard to shop as I rarely feel well enough to shop anymore. When I tried to exchange the items this is what happened. I arrived at the store approximately 10:45 p.m. I stood at the store while an elderely man placed stickers on every item in the bag (that took forever!), I went to the customer service area and stood there for several minutes before I was helped, the help was awful, I was told by a very unkempt woman that I could not exchange or return any items after 11:00 p.m., I looked at my watch and it was about 2 minutes after 11:00. I asked to speak to a manager and this woman told me she was the customer service manager and she was bot going to exchange or refund anything for me! She was very abrasive, to say the least. There was a gentleman who looked like he should have been a manger and when I asked him for help he seemed to be very intimidated by this manager and said he could not help me and then walked away. I said fine I will return them another time. I was very offended by the rudeness, but decided that I would go to the apparel area and but what I needed, I picked out about 6 pairs of shorts, some shirts and other small clothing items, as I was moving around the store I noticed that this customer service manager was following me, I tested the situation by going to areas where I did not need things from, every where I went she was around the corner. This was the strangest thing I had ever experienced, I was actually being stalked by this woman! I needed severa;l items and just continued to shop, at one point a very nice employee asked me if I was finding everythiong OK, I then spoke with her about the exchange refusal from the CS manager, she told me that Denise, the CS manager, was having a very bad day and everyone is just trying to stay out of her way, but if I went to register 18 they would exchange the items for me. I thought YEA! I had turned my cart around to go back to the patio and garden center and "Denise" was around the corner, AGAIN! I eventually went to register 18 and there was a womnaan who had just gotten in front of me with a very large cart of items, so I decide to go to the register while the clerk was ringing in her items, when I returned from the restroom I found that the clerk from regsiter 18 was now moved to register 17, so I grabbed my cart and also moved aover, as I looked back qa customer pulled into lane 18 and Denise was ringin him in, at the same glance she was giving me a very mean facial look, when I finally began putting my items on the conveyor belt I told the clerk about what the other employee told m,e about my6 exchange, in a very intimidated tone she told me that she was told that she was not allowed to exchange ANYTHING FOR ME! I loudly sa8id "WHAT?" at that time Denise appeared and again nastily reminded me that she was not going to exchange anythingf for me! I was in shock that she, as a manager, was this rude, I said fine, again and finished placing my items on the belt I then told the clerk to stop ringing my items up because I wanted to see Denise put all of my stuff back on the shelf!!! I had over 2 hundred dollars worth of merchandise, but I chose to not purchaser anything from this store!! I contacted the corporate office and they had the manager from the store contact me, and she left as message but it took over a week to finally get her on the phone, and all I was told was that she will investigate the situation and she was sorry. "I am sorry" is not good enough, I am still stuck with a bag of clothing that I cannot wear, and the statement "I will investigate" is bull! It does nothing for my anguish and the mistreatment that I suffered! I beleive that if Walmart really cared about their cusatomers then they should at least offer a gift card that would ease the customer and stimulate them to continue to shop with them. I will not ever shop at walmart again, there is Target, BJ's, Publix, Aldi's, TJ Maxx, several dollar stores, and an entire Mall that can supply my every need! Thanks , but no thanks Walmart of Merritt Island!!!!!! | |
| Charles F. Denny | 6/7/11 |
| I have observed in your stores handicaped people waiting in long check-out lines. I have even seen some including one of my family who is disabled leave their cart with merchandise and walk or limp out. I feel it would be good for your image to have one lane just for real handicaped people. Thank you for consideration. | |
| Al Mast | 6/7/11 |
To whom it my concern ! Dear Walmart I am looking for this Grapefruit juice in your store. Original Ruby Red, Floridas NaturalPremium Squeezed FromOur Fresh FloridaGrapefruit You used to carry it, why is it missing in Pass Christian, Gulfport and Waveland? Please give me an explanation I can live with since this is a big part of my Breakfast. Sincerely, Al Mast 309 Highpoint Dr. Diamondhead, MS 30525 The letter is in the mail | |
| very disappointed | 6/7/11 |
| The Wahpeton ND store is so understaffed that you can never get anyone to help you. They are so busy that when they finally get a chance to relax they walk away from you when they see you coming. Also again with the employees being overworked and understaffed, try to call Wal-Mart in Wahpeton, you will be on the phone for at least 10 minutes if you stay on that long. No one wants to talk to you on the phone either. Maybe you should send an under cover boss. | |
| Jodi C. | 6/8/11 |
| I will be contacting Corporate AGAIN about this as well, but let me tell you how it is to be an employee with Wal-Mart in Ohio. My fiance` and I met at this Wal-Mart; I loved my job when I was there and he still likes working there. The store itself is not the problem. It's the store manager, Tony Bussa, the boss of the bosses. They did an inventory reset - for those that don't know, Wal-Mart stores "over-stock" (= excess freight) in metal shelves called bins. Well to do this reset, they scan the freight out of the bins, work it on the floor to make sure those items are filled to the max on the shelves, then scan anything that's left back into the bins. The inventory system is shut down after everything is scanned out to avoid freight being ordered automatically. If the bins are empty, the system will order the freight so they have more on-hand to re-fill the shelves. The freight is stored in the back room until it is needed on the floor; this holds true for all freight that isn't immediately perishable (meat/produce/frozen food/dairy do not apply in this manner, per say.) The freight is to be scanned back in and once the system is back on it will see the remaining freight from the reset and not place an order unless it is needed. The store manager came in and instead of paying attention and letting the employees have ample time to do this reset, he KNOWINGLY TURNED THE SYSTEM BACK ON TOO EARLY. This is very, VERY BAD. For example: There were 6 skids/palates total of Angel Soft toilet paper alone ordered when there were 2 skids/palates already in the bins. It was all the same packaged size, 12 rolls. The shelf capacity for this toilet paper is 10 packages of the 12 rolls. On one skid there's anywhere between 30-50 packages of toilet paper. In other words, that's a LOT of toilet paper that they didn't have room for. **That's just one example of this; every department that was being reset had duplicate orders placed. Since the system thought the bins were empty, the system (once rebooted) placed an order to re-supply the on-hand counts to ensure the store would not run out of freight.** The kicker of this all is that the actual freight we DO need ordered has been out of stock both on the shelves and in the back of the store for at LEAST a month now. They back room is full to bursting with excess, un-needed freight. A skid/palate is about 4ftX4ft in surface area. The aisles in the main part of the store are as wide if not wider than the paths in the back room. Each path is lined with skids back-to-back, with no space in between them. There is no room to walk, let alone run the machinery necessary to unload the new trucks coming in. No one will stand up to Mr. Tony Bussa because they will most likely be terminated shortly after. Our Wal-Mart has had to hire help from a Temp Agency because the employee turnover rate has spiked in the last few months. Obviously it's just because Ohio workers are lazy, right? We're stupid and incompetent and can't do our jobs?... No. Why has no one looked into this? Or if they have, why has nothing been done? One store cannot have this bad of a pool of people to pull employees from. Our only option seems to be to contact corporate. I did so today. They said we need to contact Tony's boss and raise our concerns with him/her. I hope something is done about it - Tony's arrogance, ignorance, and incompetence will bankrupt the store if something is not done. | |
| Barbara Olson | 6/9/11 |
| I shop at the Walmart in Thief River Falls, MN and last night we purchased some fish from their pet department. Got them home, put them in the tank and noticed two were sick. The next morning they still looked bad and the other two that were purchased were dead. I went up to the Walmart and complained at customer service. They gave such a poor attitude about the situation and took three pages and a phone call to get the manager of the area. I walked back with her to the fish, pointed out where they came from and she put the two sick ones back to resell and said next time don't bother bringing them in. She was so rude as well I could not believe it. Looks like I will have to drive 40+ miles in order to find a decent Walmart to shop at. I am so disgusted with the service and lack of employees lately. | |
| harrassed n Logan Ohio | 6/9/11 |
| If i could rate -100, Id do it! The Walmart in Logan ohio came to our small town, ran small buisnesses out, FORCING the community to shop there. After removing alot of needed items from the shelves. On top of that, they have very obvious regular employies following u everywhere throughout the store peeking through places at u. I was n there the other day lookin at the very few living plants there and heard thier" security" on her phone saying she was gonna get "these b@tches"! I was devistated, and my handicapped son heard it now wont stop sayin it! So we went to look at veggie plants for the garden and had to stand in 4 inches of stagnet water to do so, so we went to pick up a script at the pharmacy, paid there, and left. Next thing i know after getting home, the Police came to my house accusing me of stealing flowers there, he looked all around, and said he was gonna go back and watch the tape, and if he sees me he was to return to arrest me. Well, hes not been back, i dont know her name yet, shes German and she calls me the B word? Shes not trained to catch shoplifters, shes annoying cuz u can tell what shes TRYING to do. She was a cashier then customer service. I was embarrassed by the police looking around my property and people watching who were outside. Shes made me embarrased to shop there, and like i said, that walmart is the only place to shop. I usually go outta town cuz thier clothing there is either mylee cyrus or moomoos! What is up with that, does our town get all the trash not sold elsewhere. And thier pharmacy, hardly has what ya need. They try arguing with my dr and everything. Any narcotic you go in there to get, you know ur gonna get some crap and German ladys gonna be watching. Harrassment is going down unless she is handled promptly! | |
| Elpidio | 6/9/11 |
| The store in stockton,ca is alway emty it look like a third wold store .the grocery deparment shelf are always emty . the spanish food shelf it been emty for the last 3 months ,what is going on at this store. It was nice to buy at this store but for the last 2years is a mess. How are you going to make money if you have nothing to sell?Very desapointed the way you nbdo business at this store.Hope you take some action soon.I used to buy everything at this store but now i have to go to your competition. well this is all i have to say at this time.Take care of your store or sae it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | |
| bonnie Zeigler | 5/24/11 |
| on saturday may 21st i was at walmarts in troy,mo my purse was stolen the vidio cameras are such poor quality i could not even tell anything on it,then im told thats all the cameras they have in that area they could not even find me on one get real im 90 by90 how can you miss by fat ass if i put an apple in my pocket theyed sure fined me. i think they just did not want to take time to look at all the tapes in the area it was lazy if you ask me this has woke alot of people up and if wal-marts does not care then why should we shop there? | |
| Westside Customer | 5/24/11 |
| Everything about my shopping experience at Walmart is poor. The entire store is filthy including the restrooms. It surprises me that any personnel in any job could carry an attitude like these people do. Target is the place to shope :-) | |
| M. Livingston | 5/31/11 |
| May 31st, 2011 Tuesday My Cousin purchased a $100.00 Money Gift Card for Christmas, (12/2010)for me. The 1st time I used it, no problem. But than after that, I had problems. everytime you use your "Money Gift Card", Walmart Deducted a $3.00 fee, from your remaining balance! The Walmart Cashier could not process the Money Gift Card what so ever! They asked me, Is this a Debit Card? I replied, No, it is a Gift Card! The Cashier told me, that they have problems with Money Gift Card! I still have a remaining balance on the card! So I am advising everyone, "Do Not Purchase Any Walmart Gift Card" for you will have problems! | |
| Adams | 5/31/11 |
| Walmart #2883 8801 Ohio Drive, Plano TX. First of all the people assigned to answer the phones do not know how to answer the phone professionally. Recently, I decided to use a few coupons, and a cashier called me over to her register. Turns out she was new, never saw her there before, and asked me to place the coupon directly with the item on the conveyer belt. She called for assistance with the first coupon. Then when she rang up a box of band aids apparently on sale for $1.00 and the coupon was for $1 she said she could not do it. And called for the supervisor again. And he asked me if I copied that coupon. (Accusation) which I did not, he told her to ring it up. And she questioned that, he told her to do it this time. I called and spoke w/ an assistant manager, who did not seem assuring on the phone. Therefore, I called the corp. office, they took my information and said they will send this information out on all levels. On Sunday Evening a woman called at 7:31pm according to our answering machine and phone, said her name was Dominique an assistant manager at the store and heard that I wrote a letter, and she was calling to find out what it was all about, something to do with coupons, and that she was only going to be there till 8pm and gone for the next three days after that. Okay, first of all it was a Sunday evening, but I guess that does not mean anything anymore, second she said she was calling to find out what my letter was all about, I actually called Corp. Third, it was a poor representation for any business on every level, letting us know she was going to be gone for three days if we had not called her back with the 1/2 more or less. Today, I called corp. to let them know about Dominique's call. I also called the store manager, after going through several calls, because the person who answered the phone, has no professional phone skills. He knew nothing of my situation, and said he will speak with them. And that Dominique called to close the ticket. And said that I would have been most likely frustrated if no one had called. I told him, the message she left was pointless. And someone could have called Monday morning, who would actually be there. He said he was not sure what it was that I wanted. I told him that I did not want anything, however it is apparently a big training issue at his store, from the people who answer the phone, to the managers. Unprofessional, and their supervisor Mike needs to watch the way he speaks to the customers. I told him I am going to lengths for Walmart to know about it, because it should not have happened, and no one else should have to go through this sort of treatment. Unprofessional, Unprofessional, and uncaring is what I have to say my experience has been. This location has really gone down hill. | |
| | 5/31/11 |
| Walmart*#1352 in Wallace N.C. needs a new line up of management.I would love for someone high up in the company to do a surprise walk in and see how customers and associcates are treated. Thanks..We all here in Wallace wish we had somewhere else to work and shop besides Walmart*#1352,Thanks,Gary Register..former Greeter. | |
| veronica gilliam | 6/1/11 |
| I have lived in many states and this store in Grenada Ms is one of the worst stores that I have every shopped in. Your associates are not as nice as the othe associates that located in the other states in the U.S. I have never seen such low moral in the store all the other states always say WELCOME TO WALMART and I have always liked shopping @ walmart but this store really needs a lot of work. I was told that when they had the grand opening everyone in Grenada, Ms received a free $5.00 gift card and I didnot receive one but that is really ok I don't know if the mailing out messed up Also Walmart had a advertisment regarding Kingsford Coals well the advertismet on TV and in flyer that the had out in the store well the store ran out and I had to call the corp office to see if they would sell me 2 bags for the price that was printed in a flyer that walmart hand out in the store I had a terrible time getting them to understand that whe you advertise and you run out by law you are required to sell the product for that price they told me that once they run out they could not sell me. I do understand the law if the Ad read while quanities last that is ok My last concern is that Grenada, Ms needs a lot to work plus the merchadise is just really bad. And I did call the corp office and they did send a e-mail to the grenada ms location to the store manager and he still did not understand and I think his name is Jim Leg I still love walmart and I will still shop @ walmart but after I have shopped @ other walamrt stores grenada ms store needs a lot of work. Thank you in advance for your consideration in this matter. | |
| Linda Stevens | 6/2/11 |
| I had asked for donations for a benefit for a 13 yr. old boy that was tragi killed. We are doing a poker run and raising money to help the family for the funeral and them because they dont have much. How would you feel losing your kid so the community is all getting together to gather up donations for them to raffle off and auction. But i was told no they do for a corporation , This was a good cause and i have proof thre are flyers all around. I think as big as Wall Mart is they would do something ..nO HEAand i am so mad i spend so much money there every week and i was refuse i am sorry this is all about the heart and there was no heart in this benefit.You may have rules but they could have been bended all they could ask the prooff you will help out big business but cant help out us small peopl after all the money we spend to make your company big. I dont even want to spend money there no more this is totally wrong | |
| Tammy Clayton | 6/2/11 |
| I bought a Western Union Money Order from Fiesta and mailed it to my son. He went to Wal-mart and they informed him they could not cash it because it was a Western Union money order. I thought Wal-mart did Western Union therefore could cash that kind of money order. They cash government checks and payroll checks, why not a money order that has already been paid for. Any feedback would be appreciated if i am wrong. He just needs his money. | |
| R calcott | 6/3/11 |
| I work heavy construction and have worked coast to coast, in doing so I have visited many Wal-Mart stores across the country I have found most to be friendly and willing to fix any problem that customers may have in their stores. But I have to say the Wal-mart store in Martinsville VA is the worst store that I have ever been in as far as getting checked out. My wife and I have walked out of the store three times leaving full carts of merchandice sitting because we got tired of waiting in the long lines, because they have only 4 or 5 registers open and people are backed up 6 and 7 carts deep. also sporting goods and paint dept with no one there to assist customers. I will not be going to this store again there are other stores in Martinsville that know how to take care of the most important thing ( the customer ) | |
| Lisa Maples | 6/3/11 |
| I am very upset with your advertising campaign we will match any ad. I have just contacted your home office in regard to this. I have a Target ad stating if you purchase 2 Dasani Waters you receive a 8pk 20oz powerade free. The entire time I was shopping in the store the intercom was announcing we will match ANY AD! No disclaimer only we match ANY AD. When I went to purchase my water I was told Walmart will not match this because it is a free item. When I contacted your office I was told I should have talked with the store manager about Walmart's policy for ad matching. The intercom never mentioned this one time. I spent $160.00 on this trip to Walmart. As it stands now I will go back to the stores that do honor their ads I will not be shopping at Walmart. This makes me very sad as I promote my local economy because this brings jobs to our area. But false advertisement is exactly what is says FALSE<> Please advertise and express your policies so there is no misunderstanding by your customers. Please consider talking with the folks at Publix. It is a pleasure to shop there. You are made to feel that you are their only customer. They go out of their way to help you, even handing out coupons and telling you the items on sale as you walk in the door. When you check out the sales clerks are more than glad to inform you of items on sale and where coupons are located. I would love to see our Walmart take on this type of concern for their customers. I can guarantee you the business would go through the roof. Signed Lisa Maples | |
| John D Ross | 6/3/11 |
| I spend alot of money at WALMART stores, very unhappy with store #3571 Middletown, Ohio. Someone should contact me at 1 513 217 2002. | |
| Melissa LaBonte | 6/4/11 |
| I ordered three twin sized children's mattresses on May 24th. My order wouldn't go through properly on the website, but then it charged my card even though my order had not gone through. I called customer service. I got a rep on the phone who checked my order and took her time explaining to me that my order was A-OK and had gone through just fine. She sent me an e-mail confirmation and an order number. The mattresses were supposed to be here yesterday. I checked my order, my status is showing "cancelled", however no further e-mail was ever sent to inform me of this cancellation. So, now I have three children arriving tomarrow, and no mattresses for the freshly constructed beds in their rooms. | |
| Anonymous in NE Maine | 6/4/11 |
| 1) Walmart has become trashy. It's gotten 1000% worse than Big Lots and Kmart. The employees are RUDE, vulgar, and look like thugs. Don't even ask for help, they couldn't care less about you. They're more concerned about their paychecks and schedules. You need to implement a "customer satisfaction" program and retrain your low paid thugs. 2) STOP changing the departments around. When I walk in, I want to be able to go directly to the department and get what I need. I do NOT have time to search for what I need. Target and KMart do change their mods every 3 weeks. They leave the stuff exactly where it is. 3) BRING BACK THE DAMN FABRIC DEPARTMENT!!! WHAT THE HELL WERE YOU THINKING REMOVING IT???? | |
| CINDY BOWDEN | 5/24/11 |
| I NEED TO KNOW WHO MAKES THE PROTACALL FOR SAFETY RULES DURING A TORNADO .WHILE AT THE WALMART IN CORBIN KY, A STORM HIT. EVERYONE WAS ASKED TO COME TO THE DRESSING ROOM AREA. THIS WAS IN THE MIDDLE OF THE STORE. AFTER IT WAS EXPLAINED TO US WHY WE WERE ASK TO COME THERE, A FEW OF US ASK WHY THE MIDDLE OF THE STORE AND NOT IN THE BACK WHERE THE ROOMS WERE SMALLER AND SAFER. WE WERE TOLD BECAUSE THE BEAMS WERE LARGER AND THE ROOMS WERE SMALLER,THEREFOR IT WAS MORE SAFE IN THE MIDDLE OF THE STORE .WE DID NOT GET UGLY ABOUT IT.WE WERE CONCERNED. YOU ALWAYS WERE TOLD TO GO TO THE SMALLEST ROOM . WE ASKED FOR A MANAGER.NO ONE GOT THEM. A LADY THAT SEEMED TO BE IN CHARGE MOUTHED OFF THAT ANYONE THAT WANTED TO LEAVE COULD THEY WOULD OPEN THE DOOR'S. THAT WAS UNCALLED FOR. WE DID NOT GET HATEFUL WITH ANYONE. I GUESS SHE KNEW SHE MESSED UP ,THEY PASSED OUT DONUTS AND JUICE AND MILK. IF THIS IS WALMART'S RULES THEY NEED TO GHANGE THEM. THIS IS VERY UNSAFE. MY DAUGHTER WAS AT THE WALMART IN LONDON KY,AND THEY SENT EVERYONE IN THE BACK.AND IN THE BATHROOM'S. I PRAISE THEM.I HAVE WORKED 35 YEAR'S IN SALES. I HAVE NEVER SEEN SUCH.I UNDERSTAND WHEN YOU GO BY THE COMPANY POLICY. WALMART U NEED TO CHANGE IT BEFORE THERE ARE ALOT OF PEOPLE HURT OR KILLED. THIS WILL BE OVERLOOKED I KNOW. BUT ALEAST I GOT IT OFF MY CHEST. SO IF ANYONE LIKES LIVING ON A CHANCE GO TO THE WALMART IN CORBIN KY ,DURING A STORM | |
| F. M. | 5/25/11 |
| I spoke to your 800 number today, I spoke to steve the manager regarding parts thefts that happen often in walmart stores parking lot. Per the 800 cust. service I spoke to claims and left message and I spoke to Steve requested a claims form I have spoken to him before and I know that he knows that the police are dirty. I have heard him bragging about something he was given to subdue people. Your stores try to harm the victim. My van was parked under one of the security lights by your own employee vehicles. They know and are apart of what is happening. I have been called a few times last month regarding the complaints that I put in regarding parts theft, gas theft, harassment and torment. So far nothing has been done about it. Why do you allow your store to be involved in prostitution and other things in your parking lot. I hear that you don't care as long as you make a profit. | |
| donna perez | 5/25/11 |
| I just recently wodked at WalMart Appleglen Ft Wayne .was there on time never miss a day .While other employees missed days came in late and my job ended because I worked on the dock .Instead of on the floor .thier floor planners are idiots they dont know what there doing .The job remolding Is a hot mess .the women from michigan are the rudest meanest people Ive ever meet .If thats the kind of people Walmart wants to hire than a tornado can just wipe that store out too.My supervisor Shirley was rude and very nasty .she dosnt belong working no where near people .I hope she looses her job at Walmart in Coldwater Crossing .Or you can visit the store if you want to be treated like crap.P.S WalMart appleglen you suck | |
| donna perez | 5/25/11 |
| WalMart Appleglen .your floor planners and supervisors dont know what there doing Ta\hats why your store is such a mess .try training some of them befor you sick them on the public . your women are nean as pit bulls .the floor planners and supervisors on the remodeling job go back to school and church . | |
| Chris | 5/25/11 |
| someone went into Walmart on 5/24/11 and presented a fraudalent check for $375 using my routing and checking acct number. Walmart uses telecheck and that was not enough because that person was allowed to submit this check and not present proper id!!!!! i spoke to the asst mngr at this Walmart located in Lufkin, TX and she told me that if telecheck does not ask for an ID, then their store policy is to not ask!! What kind of policy is this????? This is the reason, why this person was able to walk out of Walmart using a fraudulent check and depleting my checking account. Walmart obviously needs to revisit this policy as quick as that person was able to walk in and out of that store using my checking account info!!!!! I am outraged and do not plan to shop at Walmart, if they do not change their policy and do not assist me in obtaining the information that I need to file a police report because I plan to prosecute the person and the store and telecheck for allowing this to happen to me and who knows how many other customers!!! | |
| Sherri D Smith | 5/26/11 |
| I am a regular shopper of walmart stores. However I purchased a toy on Thursay, May 19,2011. MY God son did not like it. So I went back to Walmart on Friday to return it after a dinner date at 9:30pm. I did not have my receipt and was told that I could not have my money returned to me I must take a gift card only. The presentation was rude so I refused and requested to see store policy. The policy says nothing about a gift card if you have no receipt. I then requested a manager after three different supivisors who repeated the same as cashier and I talked about the policy does not state that I must accept a gift. I felt as if was being force to spend my money at walmart only. I did not like this AT ALL especially scense it is not stated in your policy. So I asked to speak with the head Manger on that shift. I waited for 20 minutes the manager came I explained the situation to him and attempted to tat back and forth with me such as well the polocy does not say this either ect. I said I am only concerned about the policy not stating precedures upon return without a receipt. I further stated I purchased this item on yesterday proof of purchased should be available some how on the computer system. He then looked at the item took the bar code numbers to another computer and reprinted my receipt.... I left the store at 10:45pm very upset to go through such a hassle. My intenet was to purchase a few items but after the treatment I received Your company needs to take a second look at the policy and mention the gift card procedure. If it were in your policy I would have to accept the procedure. I shop at walmart at least two - three times a week or more... I AM AN ANGRY GOOD CUSTOMER... | |
| | 5/30/11 |
| I was wondering if there is anything you could do about the store in Espanola New Mexico. When ever I call no one answers the phone. I have been calling for over an hour and only a recording saying this is walmart and then you go on hold and just hear the phone ring for 20 to 30 times and no one answers. I have been shopping at walnart for Years and They have gone down the drain. I live 1 hour from the walmart and it would be so nice to have someone answer the phone so you could see if the product you are wanting to buy was there before you drive an hour there to be told no. The store Number is 2656 and the phone number is 505-747-0414. I hope someone get this. Its such a shame that the Walmarts have gone down the drain. Thank you, Maka Arzola | |
| | 5/30/11 |
| I sent a email about the stores never answering the phone. The worst one is Deming New Mexico. Please call it so you can see for yourself. 575-546-6045. I don't understand how you can call for seversl hours in the morning and never get an answer. Thank you, Maka Arzola | |
| kenneth brown2105420887 | 5/27/11 |
| i work for walmart for three years nine months.store number 0765.on the 05/04/2011.i and another employee Drake he also works in Garden Center ask the customers if we could load apallet of soil in their truck.they said thats ok.they claim that i put holes in the back of their truck and i didn't.Drake wrote a statement saiding that i didn't put a hole in the back of the bed of that truck.so i refuse a drug test.I KNOW OF CARS IN THE LUBE SHOP THAT THEY FORGOT TO PUT OIL IN THEM AND NO ONE WAS DRUG TESTED.THAT MADE ME FEEL LIKE ITS A DISCRIMATION PROBLEM.FROM AUG.2007 UNTIL MAY 2011.THEY HAVE DAMAGE ALOT OF CAS AN TRUCKS.NO ONE WAS DRUG TESTED. | |
| James L Pullins | 5/27/11 |
| I live in Alabama. I shop at the Wal-Mart store in Jasper, AL. Well this is the problem that I have shoping there. [1] Item not on shelf, ask for some one to see if it's in the warehouse they come back in say NO. Now this is a BIGGER PROBLEM then you think.... But I am telling you this is a problem.. A few years ago I needed an airconditioner the one I wanted was not on shelf, but had a place for it. I ask for someone to check in see if you had one in the warehouse, came back said NO. Afew days later I came back to check on it again. Same thing came back said NO. A week later I came back to check on it again. Not on shelf ask for someone to check in see if it was any in the warehouse, they came back said NO.So at this time I ask to speek to a Manager. The person that just went and couldn't find any said let me look again. This time he came back told me that he had found 3 of that Item......Now what does this tell you. If I had went somewhere else and got the airconditioner. WAL-MART would noy have gotn't that sale..Of $150.00. And this is not a one time event for me.. over the years I couldn't tell you how many times this has happen to me along.. I wonder HOW much MONEY Wal-Mart has not made over this problem... Here lately we been trying to buy Diet Mountain Lightning. This is a Wal-Mart brand of drinks. Well a the Jasper store they never have any. So that puts is to buy Diet Mountain Dew. We go to the Cullman, ALabama store, to see if they have any Diet Mountain Lightning, the shelfs are full????? whats up with that... Today I go to the Jasper,Alabama store to get some Diet Mountain Lightning, none on shelfs. Ask for some one to check. this person came back and told me that Diet Mountain Lightning was DISCONTINUE...iS THIS TRUE? OR JUST A LEAVE ME ALONG STORY. I JUST WONDER HOW MUCH MONEY HAS WAL-MART HAS LOST, OR HAS NOT MADE.. I sure it would be a VERT LARGE AMOUNT. For I am Just one person. If EVERYBODY that shops at WAL_MART has this same problem, it would be in the MILLIONS.. But I am just one person with this PROBLEM. If no ones cares that fine. I just though that I would let someone know.. Thank You James Pullins | |
| Margo | 5/28/11 |
| I use walmart and noticed that the clothes and shoes for women are very poor. I don't know who orders the clothes to stock into the stores, but they really need to think twice about the look of them. The clothes looks like the low life/trailer trash kind of people would wear. Nothing nice to wear for the evening or even to go on a job interview. Also, they are gearing toward young girls sizes. Hardly anything for womens. I will not be shopping there much longer. | |
| Ed Reynolds | 5/29/11 |
| I have seen so many things saing how bad walmart is. Well its true i've seen first hand the things thay do, from the way thay treat employees to how thay treat coustomers . If walmart realy cared about anything but money thay would have better service in the stores. Thay would treat the employees better. I work at a walmart in oregon , and the stuff I read from all over the country is the same that happens here. It's simple just quit shopping at walmart. what walmart does is based on greed. walmart cuts employees hours so the store can SAVE MONEY and management can LIVE BETTER. When employees hours are cut coustoner service falls and people wander around the just tring to find someone to help them. Just quit shopping at walmart. There ARE other options. The mom and pop stores that people write about , how walmart ran these stores out of town . walmart did'nt send shock troops to burn out these small stores. people shopping at walmart ran these stores out of town. Basicly walmart can't do all the rotten stuff I've seen and read about without your shopping dollars. JUST QUIT SHOPPING AT WALMART. It will have a real impact | |
| Patricia Mays | 5/20/11 |
| I can't tell you how many times I have been in the Walmart in Adamsville, Al. and had to wait in the checkout lane. Today for example I waited for 15 minutes to pay for four items. You stand in a line then when you get up to check out the cashier tells you she is closed. There should be another cashier ready to take her place when she closes. People with a basket full of groceries get in the 20 or less item checkout lane. What are these lanes for if not for the 20 or less items???? Why have twenty checkout lanes and have eight open especially at 6:00 in the evening. Some body at Walmart needs to learn some management skills. If things does not change at the Adamsville Al. Walmart, my business will goes elsewhere. I don't have to wait at TARGET.... | |
| unhappy worker | 5/22/11 |
| i am an employee at the wal-mart store in washingon nc, and i must say that there are some nasty talking managers at this store. one in particular, her name is Tonya and someone really needs too sit her down and let her know that she is not the manager type. she doent know how too talk too people at all really she needs to be fired point blank. | |
| | 5/22/11 |
| I'm about sick of Walmarts crap...I go there nearly every week to by groceries. I use coupons...every time I go to any walmart I have the same problem. They always give me problems about the coupons. How many I can use....ect. It's to the point where I'm fixing to stop shopping at walmart. | |
| j.dunlap | 5/15/11 |
| i have traded with walnart since their opening. i live about 10 blocks from the walmart in grapevine texas.i am in the store at least three times a week. i buy all my food there plus all the other items i need. today i asked for the manager and they said the assistant manager was on duty and she would talk to me. her name was Dianne. i told her of my concern about the grapes in the fresh fruit section. I regularly buy grapes they are nutritional and they have a good selection. the past three times i have been in the store to buy them one adult and two children were reaching in the sacks-which are not closed or sealed to secure them. these people picked up grapes, licking,biting, one of the kids put her finger in her nose and put it on the grape and put it back in the sack. i asked the assistant manager if any thing could be done,she followed me to the grape ben,observed about five bags open and less than half full other bags just open.asked i had observed this and other same actions 3 times.i said this is front of a customer who walked up to buy grapes and Dianne said not to say anything in front of customers,that the grapes could be tasted by customers.i asked about the safety and exposure to the public health.she said if i did not like it just dont come to Walmart.Then said for me to leave,i had a basket of items to purchase.I told her i had worked security for the gov. and was worried about public health. She told me to get out and not come back..i paid for my groceries and left. If anyone sues Wakmart abd i hear of it and it is about the grapes poisoined or contimated with somethins i intended tio help them win their case. | |
| n/a | 5/15/11 |
| I do not understand that store 1413 has 32 department mangers that do not work the weekend, when we have the most customers in your store, really homeoffice you should look in to that............The people that are there, are all up front who is helping the customer on the floor, thats right no one, then you ask why sells are down!!!!!!!!!!!!!!!!!!!!REALLY. | |
| Diane ODonnell | 5/16/11 |
| I was at Walmart in Wilkes Barre PA on May 15, 2011. My son witnessed a child being abused. He approached the woman and warned that he would call police. the woman of course became irate, so my son called the police. Because my son wanted to be able to point out this woman to police when they arrived, he stayed in the same area as the abuser as she wandered about the store. The woman apparently went to customer service and had 3 undercover security boys escort her and her companions to their vehicle. My son approached one of the security personnel and tried to explain what he had witnessed. He was told that if he didnt leave he would be charged with harassment. That's right...harassment. He was not given an opportunity to speak to them about his concern. A second security person proceeded to push his chest into my son and then put his hands on him pushing him back telling him he "better leave". My son did not leave because he wanted to wait for police and ensure that they stop this woman. The police arrived, spoke to my son and to the security personnel, and was then presented with a document, told to sign, stating that if he was found on the property again, he would be charged with trespassing. My son of course did not sign the document because he only wanted to make sure he could point this abuser out to the police. Walmart's undercover security handled this very inappropriately. They were more concerned about banning someone from their store rather than assisting with the protection of a child. The manager I spoke to on the telephone brushed me off as just a mom protecting her son. he would not discuss the issue with me citing that I "was not involved" even though I was present to witness the actions of their security personnel. I cannot begin to express my disgust, concern and alarm at how this was handled by Walmart. | |
| Jordan Sparks | 5/17/11 |
| Can Walmart really wonder why sales are declining at their stores? The Clayton, NC store is always filthy, the shelves are never stocked and you've taken away the variety of products. Sorry Walmart, but not all of your generic products are a good buy. I would rather pay more for a product if the value is there rather than than pay less for a cheap imitation. The store manager is never available and the employees..... please. | |
| Duane | 5/17/11 |
| This is to let people know walmart home office doesnt care about their employees.i worked thete for 12 years, they made me fire people that had disablity that couldnt do there job. My wife works there and she has medical condtions and back problems and they keep forcing her to do jobs she cant do. They keep telling her if she dont do them there going to fire her. I have witnessed them yelling at her. Thats just the start, there racist to her managers are black,i have walked the store and have seen it from first hand if your not black they try to fire you for anything. I was a manager before and makes me sick to see this,and the company dont care. If you want to see the racist people at first hand goto germantown walmart in memphis tn . Look for netta and cedric for starters. I have had my wife use a digital recorder for her safey. | |
| Dee Becker | 5/18/11 |
| My husband (who has chronic pain) and I Used to get our prescriptions filled at the Walamrt in Taylor,MI until yesterday that is. I took the presc. in to be filled and presented our togetherrx acces card (we always use & have on file there) when the RUDE associate tells me, "we Don't accept those cards anymore"! I asked when this started and was told in January, hmmmm that's funny I used the same card in April without issue! I asked for a total w/out the card and it was around $300.00, keep in mind we are uninsured. So, of course I said, "there's no way we can afford that and it seemed Walmart was being greedy & punishing the uninsured". I then went to Wallgreens and got all the meds. filled for under $100.00, they accepted the card! The next day I called a nearby Walmart & was told, "Sure we accept that card & have no idea why the Taylor store did not"! We used to do all our shopping at Walmart but that will NOT happen again & we'll be taking our money to a more friendly store! Having Rude, Lazy employees is the fastest way in history to send shoppers like us running away and that's exactly what one Bad employee did! Taylor WM Sucks!!!! | |
| louis rodriguez | 5/18/11 |
| your company has e-mailed me that I have won a 1,000.00 dollar gift card .If this is correct please send it to me 9017 soft sand dr. las vegas nv.89117 thank you | |
| | 5/19/11 |
| I ORDER STROLLER FROM THE LYNNHAVEN STORE IN VIRGINIA BEACH VA MY HUBAND WENT TO PICK IT UP TODAY AND CUSTOMER SERVICE WOULD NOT GIVE IT TO HIM I ORDER THIS ON LINE AND THEY SAID I SHOULD HAVE GOT THE STROLLER THE WALMART CARD IS IN HIS NAME HE SHOW HIS PHOTO ID. WHAT MORE DO THEY WANT IT WAS JUST A STROLLER I HAVE A DISIABILITY AND CAN HARDLY WALK WALMART NEEDS TO IMPROVE THEIR CUSTOMER SERVICE PEOPLE NOT TO BE SO RUDE | |
| Robert Bostic | 5/14/11 |
| I am a Wal-Mart Customer living in Fairburn, Ga. I use my computer quite often and quite often I get this Ridiculous Message that I am an Instant winner of a $1000.00 Wal Mart shoppers card. But when I go t retreive the card sussdenly i am informed that before I get the card I must take part in a SURVEY. Thi so called survey is nothing more than a lot of offers to buy products. When You turn down the offers you never get the card. Why do they tell you that you are a winner of a gift card when you are nothing more than a looser by falling for a big SCAM. Someone needs to do something about Wal Mart deceptive practices. A very mad customer. | |
| To Walmart We are nothing except paper bills | 5/13/11 |
| My wife locked her keys in the car and Walmart And Clay County Police Officer would not help her gain access.So,why would they help her when she was kidnapped or what ever could have happened.Only if that Police Officer knew how much I am helping his company,He is a Pig and how would he feel if the table rotated.Walmart has a big problem how they treat women and that man will be pointed out to me and i will put his --- in place.I am so tired of Walmart and the people they think our perfect for their jobs.I will never spend money at this joke of A COMPANY.All inall if americans would wake up,their would be know walmart.Next stop,to walk in clay county sherrifs office and ask why is this man employed and talk to the Officers I talk to over the phone.They will tell him who he refused help to.Wake up America,Our Father is speaking. | |
| Scott Smith | 5/13/11 |
| I was at your store to buy a Intex salt System for my Swimming Pool. I seen it online for 169 dollars and double checked that it was not a internet only sale. I took it to the store on North Dirksen in Springfield Ill and it was on the shelf for 199 dollars. I asked 2 different sales people and Customer Service if I could get the 169 dollar price in their ad and was told "No". I could order it and wait and they do not price match themselves. I told them OK and that I will take the walmart ad and get it at KMART. They said OK and that what I did. I bought the same product at your competitor at the price. Seems like very bad customer service and you missed out on my money. I will go elsewhere. SSG Scott Smith | |
| darlene bye | 5/13/11 |
| I had a prescription called in by my doctor and called to make sure it was ready before going all the way there and being told that it wasn't ready and that was 4 hrs ago and it's still not ready!!!! I don't know if you need more employee's at you're litchfield store in mn but the service is not good.Employees never smile.meds aren't done in orderly time frame. | |
| Sara Wilson- Silva | 5/13/11 |
| The reason I rated you poor is because of the difficult time having someone get ahold of me to fix my problem. I shop wal-mart.com and bought two pieces of jewelery. two rings. one a mens and one a womens ring. first my womens ring got lost in delivery and then the mens ring I sent back for exchange. well I still not have recieved the ring that I sent in for an exchange for a bigger size. its been a few weeks. also I can not seem to get anyone to help me!!! I have put in complaints through phone, corporate websites and still recieved nothing. I have all the documents and order numbers for these rings and I just don't understand why they will not get back to me, if I have to take legel advice to fix the problem or what???!!!! | |
| Karen Bartley | 5/11/11 |
| I am sending this for my Niece, and her friends in Yakima washington... The walmart there they say is awful, filthy, rude people, unstocked shelves, slow checkout, and the list goes on... We were there last summer the restrooms were filthy, just discusting... Now all of this is on facebook please do something I enjoy shopping at walmart, and as a truck driver (retired now ) have hauled many many load's for your store, and shopped weekly at it also... PS from the Denver Distrubition center... Please go to Yakima, Washington and get the children running your store in hand... Thanks... Karen Bartley... | |
| Krystal | 5/12/11 |
| As far as the BOGO Ad match guarantee is concerned it is false acording to the Asst Store manager here in Sebring Fl. He/she advised that they will only match the BOGO price as long as it has the UPC/BARCODE on the sale ad. Other wise they will not match the price. I did advised him/her that that is not what their "ad match guarantee" states and that if that was the case they were false advertising. He /she told me that was the policy for today. I did call the corporate officw who advised me that they would have the store manager call me. We shall see!!! Not to mentaion their cashiers never know what to do when I bring something like a ad that I want matched to their register. They start to go into freak out mode saying they have no idea what to do. If walmart is going to advisertise something you would think their cashiers of all people would need to know how to do this! Very dissapointed in Walmart!!! I refuse to shop there until this is taken care of! | |
| Jessica laffler | 5/13/11 |
| I also wish I could give zero stars. I was at walmart in blue springs, mo today and I had a cart full of groceries and was attempting to buy some fish. When I walked over and asked bill a man working with the fish for some help I was ignored. I stood for about 5 mins before saying I could just go get manager then he said I have to handle the fish first. I put all my fish products back almost $ 100 worth and got a manager by the name of chad. Chad walks over with us and then stands there as bill argued with me about how he handled it then yelled at me for calling him a lair. I said then do not lie! I walked away leaving all my items. I asked for the store manager who was on lunch. I spoke with wendy and she honestly felt bad and had me write down what happened so I could speak to a manager. Over all very poor service | |
| Frank Hamoui | 5/5/11 |
| I am writing to you about your store on Lima Hoad, Fortwayne, IN. I was happy when your store was opened in my neighborhood. But I was disappointed every time I go there. Many products were not available. Part of the shelves were empty. Products are not fronted as if they were empty. It's very discouraging for a shopper who try to find what he wants, and it.s waste of time. If the shelves are empty there is one simple explanation: either nobody is paying attention or the ordering process is bad. I always end up going to your other store on Coldwater road. Do something about it or loose business. | |
| Trina Mioduszewski | 5/6/11 |
| To whom it may concern: Recently my daughter tried to make a return with items she had purchased at Walmart. The purchase amount was returned on a credit card that was no longer active. I did not realize that I still had the card. The amount of $221.85 was somehow returned on my card that was no longer active. Upon realizing this my daughter return to Foothill Ranch Walmart in Foothill Ranch, California. The customer service did a return and tried to buy them back using the same inactive credit card. this did not work and was informed that I would have to go to my bank to resolve the issue. The bank discovered the the amount of $221.85 tried to come through on this card, but was denied. My daughter had given all the items back to Walmart thinking that she was going to get her money back and now we have $221.85 worth of items that have been returned to Walmart with a monetary loss of $221.85. I need help getting this issue resolved. I am a widow on a fixed income. My husband died from Agent Orange over 4 years ago after serving our Country in Viet Nam. My daughter was purchasing items to help her sons teacher with a school project, but the project fell through and wanted to return the items to get the money back. No one wants to take responsibility for the money I have lost. The bank says there is nothing they can do because the transaction never was completed. Walmart does not want to take responsibility | |
| Trina Mioduszewski | 5/6/11 |
| Trina Mioduszewski 33861 Pequito Dr. Dana Point, California 92629 949-606-5842- cell number To whom it may concern: Recently I made a return with items I had purchased at Walmart. The purchase amount was returned on a credit card that was no longer active. I did not realize that I still had the card. The amount of $221.85 was somehow returned on my card that was no longer active. Upon realizing this I returned to Foothill Ranch Walmart in Foothill Ranch, California. The customer service did a return and tried to buy them back using the same inactive credit card. this did not work and I was informed that I would have to go to my bank to resolve the issue. The bank discovered the the amount of $221.85 tried to come through on this card, but was denied. I had given all the items back to Walmart thinking that I was going to get my money back and now I have $221.85 worth of items that have been returned to Walmart with a monetary loss of $221.85. I have tried for over 30 day to get this issue resolved and have spoken to numerous people at different levels with Walmart, Bank of America and Visa on a three way call which caused me to use all my hours on my cell phone. I need help getting this issue resolved. I am a single mother and I and my 12 year old son live with my mother who is a widow on a fixed income. My father died from Agent Orange over 4 years ago after serving our Country in Viet Nam. I was purchasing items to help my sons teacher with a school project, but the project fell through and wanted to return the items to get the money back. No one wants to take responsibility for the money I have lost. The bank says there is nothing they can do because the transaction never was completed. Walmart does not want to take responsibility even though You now have all the merchandize. I need someone to help me. Trina Mioduszewski | |
| lesley appleba | 5/6/11 |
| i just left your store in Batesville AR, i have never seen such a poorly managed store, the deli was closed due to no one scheduled to work so you just lost at least a $50 sale as i was planning on buying dinner for family and friends. i went to the meat department, this time there was one man stocking, he couldnt have been more helpful to me and others that needed help, he was running back and forth trying to do numerous things at one time to help customers and also get the shelves stocked. all over this store was the same thing, not enough employees to help, the few i did see were so busy and i am sure not being paid much. i travel all over the coutry and use walmart but i am thinking thie will change, after seeing this store makes me not want to shop at any walmart. i will say the staff were polite and helpful if you are willing to wait to be helped. it seems to me that high management see the big $ sign, with no regard for the employees or the customer. surely schedules are checked and i just wonder who makes these schedules, is it someone in that store or higher management, either way it seems they have no clue to what is needed. i really hope the employees working today may 6th 2011 will be commended for their work and whoever takes care of scedules is fired repremanded or at the very least not given that task again. | |
| Rodney Gaskin | 5/7/11 |
| I am from the Huntsville,Alabama area (Hazel Green) .We got hit with the receent Tornado tragedy in our state.The day after a lot of us decended upon Faytteville,Tenneesee for food and gas.Huntsville,Madison County is Alabama's second largest county just to put things in a little perspective.I'd like to thank the Fayettevillee Supercenter associates for pulling off a very larg scale Humanatarian relief effert fo us in Alabama .A lot of us were hit hard and still hurting from thee worst disaster that has hit our state since 1932.Your Fayetteville got slammed by a continuous seemingly never ending line of people from our state.Let me just say that beyond the friendliness of the whole store shone ,you'd see sales associates running shopping carts of ice back and forth,and an stocking clerk who was busy pulling freight who stopped what he was doing momentarily to show my middle-aged mother where the coolers and batteries where!Please,Please ! Send them our heartfelt thank you's for their kindness and support! Thank You, Rodney Gaskin 108 ValleyMeadows Dr Hazel Green,AL 35750 (256)828-9984 rodgaskin@att.net | |
| Vicki OPecko | 5/8/11 |
| Why all the checkout lines in your stores when never more than 5 or 6 are staffed? Why not remove them take all the junk in the way everywhere else and stage it there? | |
| BEVERLY EDDINGTON | 5/9/11 |
| I AM SO SICK OF GETTING TREATED LIKE CRAP IN 2 WAL-MART STORES, I AM SO DONE WITH SHOPPING THERE. AS FAR AS THAT GOES AT ANY WAL-MART. ONE OF THE STORE'S IS #3660, THEY ARE RUDE, HAVE NO IDEA WHAT THEY ARE TALKING ABOUT IN THE DEPT. THEY ARE WORKING AND TREAT PEOPLE LIKE THYE ARE NOTHING. I WILL BE TAKING MY BUSINESS TO TARGET FOR NOW, AND WILL BE DRIVING LONGER TO GET THERE. WAL-MART HAS GONE TO POTS AND THAT IS A SHAME, BUT THEY COULD CARE LESS. WHEN I ASK ABOUT THE CUCUMBERS THAT WAS ON RECALL THEY HAD NO ISEA ANY WAS RECALLED, AND WHEN I ASK THEM IF THEY COULD TELL ME WHERE THEY GET THEM FROM WHAT STATE THEY HAD NO IDEA EITHER, SO WE LEFT OUR CART OF FOOD SITTING THERE AND WENT TO OUR LOCAL INGLES STORE, THEY KNEW WHERE THEY GET THEM FROM. GEEZ, WAL-MART YOU NEED TO GET YOUR DUCKS IN A ROW AND GET WITH THE PROGRAM, YOU ARE LOSING MORE AND MORE CUSTOMER FOR HAVING STUPID PEOPLE WORKING, YOU NEED TO TRAIN THEM MORE AND BETTER. EVEN A DOLLAR STORE TRAINS THEIR WORKERS BETTER, THEY CAN TELL YA WHAT IS IN THE STORE AND WHERE. SAM WALTON JUST MIGHT BE TURNING IN HIS GRAVE. ALSO WHEN YOU CALL THE STORE AND ASK FOR A CERTAIN DEPT. YOU GET THE RUN AROUND, OR WHEN YOU GET THEM, THEY HAVE NO IDEA WHAT YOU ARE ASKING AND WANT TO PUT YOU ON HOLD AND THERE YOU SIT 10 MINS, THEN 15 MINS, I HANG UP. SO TO MAKE THIS SHORTER......WAL-MART IN KIMBALL TN AND LOOK-OUT VALLEY, TN, COULD CARELESS ABOUT HELPING A PERSON, THEY ARE RUDE, THEY HAVE NO IDEA WHAT THEY ARE TALKING ABOUT MOST OF THE TIME, AND THEY HAVE LOST OUR BUSINESS. KEEP THIS UP WAL-MART AND YOU WILL NOT HAVE MANY LEFT TO SHOP AND TARGET WILL TAKE OVER. BEVERLY | |
| Roland D. Menard III | 5/9/11 |
| Mon, May 9, 2011 10:28:17 AMWal Mart Monopoly From: Roland Menard To: Roland Menard Cc: rep.margaretdoherty@state.or.us; Senator Jeff Merkley -------------------------------------------------------------------------------- Representatives, I am to understand that a Monopoly Implies that a Business has amassed full control over any market. Wal Mart has done just that by matching everyone else's lowest prices. It is driving the other Business down a road we can ill afford. Think about ^ Another 10 Years of expansion by Wal Mart and it will be out of our control. They will have more say about what happens in America then anyone in 20 Years, besides myself, and the Ma and Pop are going to be written history. This has to be stopped it is an encroachment on our Values of Equal Opportunity. What Wal Mart is doing is taking that Equal Opportunity to exist right out from underneath Peoples Businesses by matching the competitions lowest price. Do you see the trickle down of such ongoing advertisement . ^ I am trusting you People with this and you may take it up as an Anti Trust Issue with Wal Mart. If this sort of Advertisement continues they will take over the World and you know how we like having a variety of places to choose from. Well, thats not going to be the end of Wal Marts' Matching of others places lowest prices because they will make Wal Mart a Convenience Store as well and that will be all we have. Hmm. Never mind... I need to contact Wal Mart with that last Idea ! Roland D. Menard III 9122 SW Trail Court Portland Oregon 97219 760) 755-9343 | |
| melissa petersen | 5/9/11 |
| the walmart in Morrilton, AR. The young girl Victoria who works in the game department, doesnt know a single thing about games. I had a question about a Wii game and she shrugged her shoulders. I asked if she could call a associate over who had better knowledge, and she rolled her eyes and told me that its just her. I asked if i could speak to a manager, and she started moving her and and getting an attitude and told me that there is no reason for her to get a manager, and walked away from me. I stormed up to the front of the store furious, and asked to speek to a manager. When an assistant manager finally came, i told her about the incident, and she said im sorry, and continued about her other business as if i was making this incident up. I told the assistant manager to please review the security cameras and you will see i was treated with such disrepect. The assistant manager then turned away as if she didnt hear a single word. You just lost me and my family as your everyday customers. I will spread the word of my experience and spread the word of how rude and unfriendly this store is. Walmart runs its business off of customers, and its going to eventually have no more customers if you dont get control of your employees. may 9, 2011 | |
| Madeline | 5/9/11 |
| I had a brand new Walmart Gift Crd still in it's package, I opened it to use it and was told I had $13.00 left on a BRAND CARD, we tried it again. Nothing left the money was GONE!!! I've been playing aorund with people in a different country trying to understand them and get them to understand me. My fingers are sore from hitting bottom as no one answeres only messages of where to send in the information. I sent in the forms and received a few calls telling me that the card had NO Balance and they want me to tell them who used the card???? Who????? let them tell who???It wasn't out of the package.DON"T BUY GIFT CARDS AT WALMART It's been a month and still waiting for my money, I've spent enough time on the phone that they owe me $100.00 for my toubles. | |
| Rose Hager | 5/6/11 |
| Tomorrow my bill is due. Trouble is, is that I have lost or misplaced my Walmart card. Over a year ago I had requested to be billed via mail as the on-line site is not very user friendly. Each time I went to pay online I was required to change my password. Now a person cannot pay in the store without the card. Nor can you enter on the on-line site/billpay "center" if you do not have the account number. There is no way to enter "forgot password" if you don't have the acct. number, and if you have to change your password every month, or every entry online, how can one remember their password. It's insane and by far the least user friendly of all on-line bill-pay "centers" I have ever seen. | |
| Victor Coleman | 4/27/11 |
| I am a previous employee of WalMart. And i must say I am sick and Tired Of the Sexist Prejudice and Racist views of some of this company's Bosses I have seen Women workers get turned down for managers positions and raises over men who are less experienced than they are. Women at this company are completely downsized. Even worse is the treatment of the Non white employee's at this company. I have personally seen and watched African american and Hispanic Employee's get Terminated and turned away from Job Positions based on NOTHING BUT there skin color! I have witnessed the Nonprofessional views and acts of WalMart and i am sick of it! And yet corporate will not do ANYTHING about it! Something has to be one about it! Ladies and Gentlemen, think twice before spending your money at this store! | |
| Diana Brackett | 4/29/11 |
| Now if you wanna scream DISCRIMINATION you need to look into the Wal-mart in Ashland, Virginia. The African American(s) working at this location really have a problem with WHITE people. I have never ever been treated so poorly and talked to so badly by anyone. I am NOT the only person with this concern because as I fussing at the way I was being treated by one of your employees another woman told me that her son cried because of the way he was treated and he is white but when another African American came to the deli you could see and hear a BIG difference in the way they were not only treated but talked to. This has happened more than once and my husband whose arm was in a sling well his cashier wouldn't even spin the checkout bag thing for him he had to do that himself only after he asked her where his items were and her response was "right there" and then she proceeded to wait on the next AFRICAN american person and once again with smiles and acted very polite to her....This atmosphere is the worst I have traveled to and I have traveled alot of places...Someone sooner or later will have a case aganist this Wal-mart I can guarantee you this....I feel like starting a petition myself and get things started because I live in Ashland and shop Walmart frequently and I am NOT alone on my feelings of the way Caucassion people are treated and it shows daily at the registers. | |
| February Ramirez | 4/29/11 |
| Hello,I purchased a mother's ring on April 1st and recieved today April 29,2011 that was the positive it actually took half the time it said it would. When I opened the package after work I noticed they sent a 10kt gold ring when I had ordered online the 14kt gold with genuine stones. The 10kt gold ring is $100.00 less then the 14kt gold so you can just imagine my fustration. I contacted the #1-800 for walmart.com the supervisor stated it needed to be returned and they would send me a different one. But, how am I to be sure they will get it right the second time around. Another question if they did not send the correct carat how would I know if the stones are genuine as ordered or synthetic? Since they obviously do as they please. Another positive was that I could take the item back to a walmart store and get a refund. Which I am highly disappointed with Mother's Day is a week a way I also asked if I can keep the ring but be reimbursed the $100.00 the difference in price. I will find out when I visit my local walmart that is yet to be determined now will I ever order from walmart.com again yes but not anything personalized. you are not always guaruanteed what you pay for. | |
| Rita Padgett | 4/30/11 |
| The restrooms at my store #1455 are very unsanitary. I hope all the stores are not this way. I think the store needs to remodel the bathrooms, Rita Padgett | |
| John M | 5/1/11 |
| WOW talk about a RACIST store at MLK in New Bern NC. The black workers at this store 110% do not like white people. ExampleWe have lived here for a little over a year now and because of the morons that currently run our government the economy is getting worse buy the day rising fuel costs Ect, So shopping a china mart is a must and the most economical. Unfortuanly for some reason this store has about 85% black workers and about 60 % of them are defiantly racist and do not like white folks at all. If you ask them a question of where an item is located they get an attitude because they are forced to help out a white person ! If you are in line at the check out and notice that you are white they purposely slow down just to piss you off. The return department is the same way and if you dont have your receipt you are screwed. Even the black management there needs schooling on how to treat, and talk to people. Believe me when I say that if you are standing in a long checkout line and a black worker opens a register for a black person only and then closes it after they are done THERE IS A PROBLEM ! especially when you asked then if they could open a new register to speed things up. UNBELIEVABLE !! There is something very wrong with this store and it sucks ! and there are a lot of folks that are out of work that would LOVE to take there place and do there job correctly without an attitude. But there is now a BIG process in firing a black person because they are afraid of getting sued for being raciest and with that said they basically work at there own pace and are just waiting for a white manager to tell them that they are fired . Welcome to the new America folks !!!!!!! | |
| Raymond L Stehlik | 5/2/11 |
| On April 30th, 2011 at approximately 10:00PM at the Austin, Minnesota Walmart Supercenter, a group of friends and I were TRYING to shop for furniture and household items. We were almost immediately followed by two assistant managers, Adam and Barb. These two employees made it blatantly obvious that they were following us by walking literally less than two feet behind us. When we stopped to look at items or talk they would stop along with us, this made us feel very uncomfortable and unwanted inside the store. As we shopped we mentioned the items we had troubles finding, yet they still waited nearly 15 minutes of what could be considered stalking to ask if we needed any assistance. Once they finally did offer assistance, we were rudely told that they didn't carry the item and continued to follow us in an EVEN CLOSER proximity. What bothers me the most is that this isn't a first time occurance, We have been followed by employees on two other occasions. Each time we were followed, we entered the store with full intent to spend money at the location, but left empty handed because we felt pressured to leave the store. This is confirmed by the fact that they followed us all the way to the door and watched us leave. We did nothing to provoke suspicion of theft, we carried no book bags and didn't even touch an item unless we had intention to buy. Thus I am led to believe we were stereotyped due to the age of two of my friends. There is clear proof that we were singled out on all occasions, as we witnessed other shoppers of the same age free to browse without limitation or concern of the employees. I feel that as an adult, this is not only disrespectful and discriminatory, but it is an invasion of my privacy as one of your most loyal customers. | |
| maria vasquez | 5/3/11 |
| unhappy customer;i went to your stockton store to return a griddle that was given to me for christsmas from my sister i had a reciept that my sister just gave me and the item was in its original box never open and i was refused the return and the lady at the customer service stated that the receipt was good for only three months .u people need to state that on ur reciept not at the store wall . not every body knows ur policy on the wall poor customer service. unhappy customer? | |
| Renea Preston-Lively | 4/25/11 |
| I hate shopping at Walmart stores in Fort Worth, TX, because some of the employees are races. I have called Walmart customers service phone number, what a joke, that is nothing but a waste of time. Walmart will not do anything about the racisms that the employees dish out to customers | |
| Walmart Sucks | 4/25/11 |
| Store 2354 Rochester Hills MI. our Store Manager Roger Smith sucks!!!!!! This store treats the associates like dogs. We work our tails off for a so-called store manager that refuses to follow the Walmart Plan and makes us violate the rules we are taught! Our customers suffer!!!! I heard that old man Walmart's daughter is in charge now and only cares ONLY about her own wallet! Her dad is rolling over in his grave!!!! We also had the numbers to get our yearly bonus, $1500.00 ea. that so-called Store manager refused to give it to us and bought himself a new car. We are planning a class action for "harassment & intimidation enough is enough! Word to the wise....Looking for a Job? KEEP LOOKING! | |
| Stephanie Helmers | 4/26/11 |
| I work in a walmart in Big Spring, Texas. I am very disappointed in the fact of how emploies get treated worst than the others. Most of them calls in constantly and they dont get called in to the office but when others have sick kids or doctors appointments or family emergancy their the ones getting pulled into the office for calling in. I mean it gets rediculous cause the people who is working hard for a living are getting treated like crap while the others are getting away with doing nothing like sitting around doing nothing and calling in with out getting into trouble and yes i am one of the few that gets pulled into the office every time i have to call in. There are several others to. I want to know is when this is going to end. This is something that has been going sence i started in february of 2010. I hope that this gets taking care of soon cause i know several people that wants to quit. I want to but right now i cant afford to cause of the simple fact of i have a 8 month old daughter that i am raiseing on my own and i need the money. I just thought someone should know whats all going on and like i said i hope it gets fixed soon. Thank you for your time, Stephanie Helmers Big Spring, Texas | |
| Barry | 4/10/11 |
| Went to Walmart closest to my home looking for a particualr product. The store was out of stock. The clerk scanned to bar code of the item from the shelf and contacted another local store and informed me they had a large inventory. Drove to the second store to learn that they had been out of the item for several days. This store also scanned the bar code and called a third location and was told there were 18 boxes on the shelf. Twenty minutes later at that store there was another out of stock situation. That store manager assured my that he had a truck coming in with more of that particular item and he would call me when it arrived. At 6:30 in the evening the store manager called to tell me that my item had arrived and that I could come and pick it up. Upon arrival at the store, guess what, there was no inventory again and the store manager admitted to a mistake. There are not too many options to consider. Either the personnel at Walmart are complete incompetant idiots, the employees are compulsive liars and will tell you anything to avoid helping, or, Walmart employees just don't give a hoot. Just wish there was a rating lower than one star. | |
| B. Brittain | 4/12/11 |
| Listen up all you smokers because I use to be one myself. You do not realize how good you can smell things, until you quit. Therefore, Walmart continues to leave their smoke stands right beside the doors and everyone that smokes stands near to put the cigarette butts in them after smoking. But on the other hand, the employees have to go far away from the building to light-up. The smoke stands smell very bad and all of us have to smell this stinch entering and exiting Walmart. Could you not come up with a better idea, instead of the smoke stands that you throw cigarette butts in? Possibly, go back to the old way of using sand in a concrete container that nobody could walk off with, and put it far enough away from the doors that nobody has to smell the stinch? To clean these out is farely easy and all you would need is a cat litter pooper scooper! NO SMELL! | |
| tammy taylor | 4/12/11 |
| I have worked at wal-mart for 5yrs now started out full time.Getting 40 hrs a week then they cut my hours because they say i needed to open my availabilty.Im not able to because i have 2 grandkids that i take care of now.So they cut my hours down to part time.Next my hours were cut to 16 to 19 hours aweek thats not even part time.I went to the assi.mang he scent me to the supervisor saying that he doesnt make the schedule.Next i went to the store manager she said that she would get with the assi manager and get me some more hours i waited 4 days then the store manager went on vacation for a week .Next i was pulled in the office for my attendance and couched by the supervisor,zone manager and assi manager.On days that missed do to the death of another grandchild and one of my daughters having a baby.I will be calling and going to EEOC .I feel like thats HARRASSMENT AND RETALIATION.IM at store3371 in Charlotte,North Carolina | |
| walmart slave | 4/21/11 |
| Hate my job as a manager for Walmart. Company had great ideas but not very realistic. "Let's kill action ally features so customers have more room to shop" great idea! 1 year later,"we made a mistake,bring back action ally and clog up walk ways for customers" not to mention throwing how much money away to do then UNDO this??? Wonder why u have so many pissed off associates! DUH! Cause we have to listen to all of the pissed off customers! Plus waste our time and energy reading stuff like this ALL the Damn time. Oh let's also cut back on payroll and get rid of Sunday premium, raise insurance for 3rd yr in a row,start 100 new programs all at once, leave no room for a learning curve and ride everyone's ass cause sales are down across the board. Hum, wonder why? Get off of your Home office asses and help us! You can go store to store personally, and tell associates that you are cutting hours to meet payroll but we still have the same productive expectations. Wow, I get to do the work of 3 people and not get paid any different, sign me up! Customers LOVE overworked and stressed out associates! Makes for great customer service. GO BACK TO THE BASICS! | |
| Smarter ThanTheRest | 4/12/11 |
| Hey dummies, all your whining here does no good except to make you feel like you've actually done something constructive. Don't post your phone numbers or full email addresses. And above all, stay out of Walmart. Chopped olives? No scooter parking? Give me a f---ing break. | |
| michelle | 4/13/11 |
| walmart in union new jersey is so nasty and your store manager is rude and nasty to his worker most of them you domething with tears on their eyes and that is saYud | |
| Sue | 4/13/11 |
| I just got off the phone with our local walmart in Newark ,NY. My husband and i stood in cashier/ line for 15 minutes.there were 17/18 people in our line alone.. we were #6 in line. and there was only 1 other cashier /line open and they were just as busy as the one we were in.. My husband went to a cashier to see if she could call some one and she just blew him off. he finally went to the DOOR GREETER and ask if there was some one that could call a manager for him as they NEEDED TO OPEN ANOTHER CASHIER. He was very helpful and finally a 3rd cashier showed up. We actually saw a man throw his item on the floor -swearing and left the store in a huff..There was no one at the 10 orr under items line.. MOst of the persons waiting in line has 1-4 items.. We had a cart full and let several elderly/handicapped persons go in front of us. You need to address this as i know from the way a couple people were talking they weren't coming back to the store. I for one will be coming back but your cashiers/lines need to have a little more help .. Not 15/17 persons standing around waiting for another register to open. The manager assured me the problem will be taken care ofand more cashiers will be available to the customers from now on..Thank you | |
| | 4/19/11 |
| I hate my job at Walmart. Wish I could afford to quit. People yell at me n r down right nasty and I can defend myself. And I don't .mean the shoppers, its my coworkers that I thought had my back and were trying to help. They all just look out for themselves and don't care who gets hurt n the process.I can't stand getting my head bit off everyday! This sucks.I hate Wal-Mart. | |
| | 4/19/11 |
| Good Afternoon. My name is Linda Lane. I wrote to your corporate office about a week ago with a complaint about our store in Pampa, TX. A few minutes ago our store manager, Josh Hess,called me personally to address the problems with his store. Josh is a very professional and considerate man, and I truly appreciate that he took the time to visit with me personally. We had a very good discussion and understanding about the problems that I had mentioned, and those problems have been addressed and resolved. My own son is a store manager for the Wal-Mart corporation, so I understand the challenges they face every day to keep things running smoothly. It can be a daunting challenge, and it's good to know that you have excellent managers, such as Josh, willing to take that on each day. I urge your corporate offices to hear what your managers are trying to tell you about their individual stores. You know, since Mr. Walton passed away, Wal-Mart has been failing as a corporation. Of course, that's my personal opinion...and I tend to be very opinionated...but hear me out. It is extremely unrealistic to expect the same style of store to work successfully from one region to the next. You know, Wal-Mart has been getting negative feed-back for quite some time. I hope that you are paying attention now? Just because you may be making more money does not make you successful as a whole.... You have been losing loyalty for a long time because you refuse to pay attention to the symtoms of real failure. Our Pampa store fazed out the fabric department. That was a hard blow to our small community, but you again fail to heed to the needs of locals. It appears that all Wal-Mart is concerned with is big numbers on the board in your conference rooms, not the needs of your customers. I admire men like Josh Hess and my son. In spite of the unreasonable demands of your corporation, they continue to give their best and do all that they can personally to satisfy the customer. That is what America is all about. And men like Mr. Hess are the only reason there is still such a thing as Wal-Mart. You are lucky to have them. Linda Lane | |
| Mr. & Mrs. McKenna | 4/19/11 |
| Yesterday we were having a very bad day! It was our 11 year old dogs birthday and she is dying. So needless to say we have been very sad about it. We decided to go get her a last birthday cake. We went into the American Fork store in Utah. When we told Rosa at their bakery department she made a yellow princess cake for our yellow lab. Rosa just made our day! Walmart should be so proud of her. Our dogs are a very important part of our family and we are so glad that Rosa also felt the same way. Way to go Rosa you are awesome! TYVM The McKennas | |
| Michael S. | 4/20/11 |
| ANGERY CUSTOMER: Clio Michigan Walmart. The pharmacy is HORRIBLE! They refuse to fill Rx's. When they do fill them they tell you to return in an hour. THREE hours later the Rx isn't ready!!! Yesterday I spent over 3 1/2 hours trying to get one simple Rx filled. The local pharmacy would of had that Rx filled and me on my way within 10 minutes. SHAME SHAME SHAME ON CLIO WALMART PHARMACY FOR MAKING AN ELDERLY LADY WAIT (sometimes days) for a legitmate Rx. BOOOOOOOOOOOOO! | |
| d whitfield | 4/8/11 |
| I just consumed hillshire farm beef lit'l smokies from your store #2953 in Swansea, Massachusetts. After I ate these sausages I happened to look at the expiration date on the package - THIS PRODUCT EXPIRED 6 WEEKS AGO - YOU HAVE PUT ME AT RISK FOR FOOD POSIONING. Please contact this store and pull any of this product immediately. I AM NOT HAPPY YOU HAVE EXPOSED ME TO THIS RISK AND FOR YOUR LACK OF ATTENTION TO FOOD EXPIRATION DATES I trust Walmart to look out for my best interests when I am in your stores. You WALMART have failed to protect the consumer. I will check every expiration date from this date forward because I can't trust WALMART The walmart receipt # is tc# 1613 0042 2203 0192 0134 | |
| Pamela Carpenter | 4/8/11 |
| I enjoyed working for your company but there were some shortages and overages on my register whe I worked at the Blackstone Virginia Branch.I transferred from your Burlington New Jersey Branch and I had no problems in New Jersey and it was more Busy. I have also worked many cash register jobs and have had no problems. I am a very hard worker I worked very hard. Please contact my to let me know why I am not elligible for re hire I would really appreciate your cooperation thanks very much I have a7 year old boy and I trying my best to find a job I have been with out a job for two months I dont want to lose everything I have worked for all of my life. | |
| Linda Lane | 4/9/11 |
| The store in Pampa, TX is a mess. There are temporary shelves lined up in the ailes full of junk. Nothing looks organized or neat. Every time I enter that store, there are empty spaces with missing stock. Merchandise is jumbled and tangled up one thing with another, and items are in the floor being kicked about. It's hard to find anyone to help, and the employees are generally unfriendly and act "put out" when I ask for assistance. I even got the "brush-off" from a member of management today and never did find what I asked her to help me locate. That store is a nightmare. I HATE IT !! The store in Borger is neat and the emplyees are always friendly. | |
| JIMMY JACKSON | 4/8/11 |
| I JUST WISH THAT YOU COULD COME AND VIST STORE 1661 ITS SO MUCH THAT GOES ON IN THAT STORE THAT ARE NOT FAIR.IT'S SO MUCH FAVORTISM IN THAT STORE ASSICATE IS NOT BEEN TREATED WITH RESPECT.THINGS HAPPEN AND THEY SWEEP IT UNDER THE RUG.YOU HAVE ONE CUSTOMER SERVICE MANAGER CLOSING BY HER SELF AT NIGHT THATS NOT GOOD FOR HER.WHERE IS HER HELP THAT RIGHT THERE IS A SAFTY ISSUE SHE IS UP THERE AT NIGHT BY HERSELF.FROM MY UNDERSTANDING THEY ARE NOT TREAT FAIR AS A CSM SOME HAVE OPEN TIME THAT THEY CAN WORK AND SOME HAVE CLOSE TIME THAT THEY CAN WORK.THE ONE THAT HAS OPEN TIME GET LEAST TIME THEN THE ONE THAT HAS CLOE TIME AND WHY IS THAT IF EVERYTHING SUPPOSE TO BE OPEN!NOT UNDERSTANDING THAT STORE AT ALL! | |
| Former Walmart Employee Store # 3802 | 4/7/11 |
| I'm a recently fired Walmart worker who busted their behind for that store, only too be fired unjustly. Walmart needs to change their slogan, where they say the associates run walmart, because that is a load of crap. It may be true at other walmart's. Not at this store, the co-managers and the assistant managers all have very nasty attitudes and they all need too be retrained on how to interact with their employees. They don't talk too the employees, they talk at them. There is a big difference. The Open Door Policy yeah well thats another joke. That policy only works when everyone is on the same page. All they care about is making them look good. I used too work on the third shift, and if it wasn't for third shift busting their behinds in that store every single night, those same store managers and co- managers and lastly assistant managers wouldn't be getting these nice salaries and bonuses, cause they wouldn't have a job. They have fired so many people on the shift that is keeping their butts in a job. Then they make the rest of the people that they do have double-up on their workload every night, and expect them not too burn-out. I have seen so many tv's walk out of that store that it ain't even funny no more. And I'm not talking about cheap tv's neither. From 40 inches to 55 inches. All this happened with just one assistant-manager on duty. Everytime a tv was stolen from that store the same assistant-manager was on duty, and they still have their job. Then they make the employees paid for it when they fall short. How do they get their money back from us is by always coming up with excuses when it come s time for that so-called bonus, why we never get the full amount. What they do is instead of going by each shift, as far as how they deal with customer and associates getting hurt in the store. They lump the whole thing together, so if one customer or associated gets hurts you can pretty much kiss that bonus good-bye. What they need too do is something like they do on undercover boss. You would be surprised how much work they do on third shift and how management treats them. Then they wonder why the moral in that store is so low and why now don't no one wants too work for them. It's kind of hard trying too go too work every night worried about your job being on the line. That is too much stress too have to work under. They watch the workers harder than they do the customers, and the customers are robbing that store blind. Thinking about getting a lawyer and see if I can file a lawsuit against Walmart for unlawful termination. Store#3802 ha!! what a big joke they are. | |
| JackM of Oklahoma city | 4/8/11 |
| To whom it may concern. I am writing this review 4-7-11 at 1153pm (Oklahoma time). I have called your "Super Center" at I-240 and have allowed the phone to ring TWICE for nearly 10 minutes each time. The first time the phone rang until someone picked the phone up and hung up. I have now been on the phone AGAIN for quite some time and AGAIN the phone is continuing to ring. (it is now 11:58 pm and the phone was AGAIN hung up) I reside in Del City. I called your Super Center in Edmond, Oklahoma (over 20 miles away) and THEY were open and ANSWERED the phone and were very help ful. It is a shame your other stores are not as courteous. Another "Super Center" store I called I asked for electronics and was told by the person answering he was electronics but to call back later they were on break. | |
| JackM of Oklahoma city | 4/8/11 |
| Follow up: It is now 148 AM. I had to drive 45 miles to purchase the product I needed. The South Okc "Super store" at I 240 and Western in Okla. City, NEVER ANSWERED THEIR PHONE. I guess they were TOO busy to!!!!!!!!!!!!! I guess I shouldn't be surprised. It is the SOUTH SIDE of Oklahoma city. They were probably standing in line to purchase their social security cards from Jose! | |
| david | 4/8/11 |
| I love to shop at the Kinston store those girls in there knows how to treat you when your're checking out they take you to the shortest line and always smiling. | |
| Linda Hall | 4/4/11 |
| The Waverly, Ia Wal-Mart is horrible. Went into the bathrooms at 9am on Monday and they were filthy. From blood on one toilet to feces on another, papers and filth on the floor. Discusting!Then when I asked customer service for the manager, not available, when asked for corporate phone # she replies "I don't know it." I call the main headquarters and never finished my sentence, the operator transfers me.....The customer service at our local Wal-Mart is just as bad. Majority of managers have no personality, don't smile and scowl at you. This especially bad when you are waiting in a line with 5-6 deep waiting. The check-outs are equally as bad. When you wait on hold for >5min and keep hearing "Wal-Mart values their customers" what a joke, no they don't they have a monoply in so many towns. I will drive 15 miles versus 2 miles to a Target store before I go into Wal-Mart!!! | |
| EARLINE PATE | 4/5/11 |
| YES I TOOK MY DAUGHTER TO WALMART TO HAVE HER INCOME TAX DONE. WELL MY DAUGHTER GAVE THE LADY 38.00 LIKE THE SIGN SAID. THEN SHE TOLD MY DAUGHTER IT WAS ANOTHER 50.00 JUST TO SIT DOWN SAYING IT WAS A 50.00 SIT DOWN FEE. MY DAUGHTER TOLD HER ALL SHE HAD WAS 38.00 AND SHE DID NOT SEE NO SIGN, THE LADY STARTED ARGUEING WITH MY DAUGHTER SAYING SHE WAS NOT GETTING HER 38.00 BACK, THEY ARGUED SOME MORE AND FINNALLY THE LADY THREW THE MONEY AT MY DAUGHTER AND SAID NEVER COME BACK HERE AGAIN. MY DAUGHTER ASSUMED SHE WAS EVEN TALKING ABOUT THE WHOLE WALMART STORE ON 1919 N. MAIN IN PEARLAND TEXAS. I WENT HOME AND TOLD MY HUSBAND WHAT HAPPENED CAUSE HE WORKS FOR WALMART ON DIXIE FARM ROAD AS A PEOPLE GREETER AND HE TOLD ME I SHOULD HAVE GOT A MANAGER INVOLVED. THAT WAS THE WORST SERVICE I EVER GOT INSIDE A WALMART, MY HUSBAND SAID THE LADY SHOULD HAVE NOT YELLED AND NOT TOLD US TO NOT COME BACK, CAUSE WHILE SHE WORKS THERE AS JACKSON HEWART SHE ALSO REPRESENTS WALMART TO . THIS HAPPENED AT 11:00 A.M. MY DAUGHTER WAS VERY UPSET AND NOW SHE WILL NEVER GO BACK TO THAT WALMART AND WILL TELL HER FRIENDS ABOUT IT AND ALSO TELL HER FRIENDS TO GO TO STORE 3510 ON DIXIE ROAD TO WHERE MY HUSBAND WORKS AT CAUSE THEY TREAT PEOPLE NICE AND WITH RESPECT THEY ARE PROBABLY THE BEST WALMART IN PEARLAND MY HUSBAND TOLD ME. MY E-MAIL ADDRESS IS robertpate10@yahoo.com. | |
| Melissa | 4/5/11 |
| There are 3 Walmart's in this city that i live in. The Walmart on one side of town charges more money for the exact same items than the other 2 stores. Not only that but they do not keep the shelves stocked. | |
| B. J. Ingram/G. F. Shelley | 4/5/11 |
| Just a word of appreciation from a frequent customer. You hear many complaints but get few cheers. Wal-Mart store at 3848 McHenry Ave, Modesto, CA, has trained its employees in a very helpful way. My sister has to use one of its motor scooters because it is difficult for her to walk. Not only are the scooters available, charged up, and clean, but the greeter pulls one out for her and helps her in. The reason I am writing is that, on our last visit, in addition to the above, a very nice young man told her she could drive the scooter right out to the parking lot, to our car, after which he helped us load groceries and then offered to drive the scooter back. This is above and beyond anything available at any other supermarket, and we greatly appreciate it. Thank you for your thoughtfulness. | |
| E. GROSSO from So. Philly | 4/6/11 |
| I WILL NEVER EVER EVER EVER shop at Walmart in my life AGAIN!!!!!! Some loser that has NOTHING better to do in their life uses my card at the Superstore in Tampa Florida and Store # 2214 in Columbia South Carolina wiped my account clean of over $1,000.00. Buying gift cards 2 for $200 in tampa on 12/2/10 and 6 $100 gift cards at Walmart 2214 in Columbia South Carolina.....What kind of idiot does 6 transactions of $100.00 gift card seprately and doesn't think that is suspecious????? Walmart better get it right...I want my money back and the jobs of the 2 idiots that didn't ask for ID when they used my card to purchase GC....SHAME SHAME ON YOU!!!!!!! | |
| Peter Stachacz | 4/7/11 |
| I would like to share my very personal opinion about your store located at the corner of North Avenue and Kostner Street in Chicago city. Lately I found stupid,really stupid article about future plans of Wal-Mart corporation.Briefly saying,your company invest tons of money for a new store. What a sad story.Somwhere,not to long ago I read one of a principles of a very reputable business....a customer is a reason for my business.... But not for Wal-Mart,,,,not for Wal-Mart,,,,,not for Wal-Mart !!!!! How come in this store in Chicago nobody cares for a simple shopping cart. On Saturday was very crowdy,and I could not find one shopping cart. When I found it,one of the little wheels had been broken.Shame on you !!! You invest millions,but who is going to fix some of the shopping carts I think ,that the manager of this store should do it.Everyone of us,I meant man is somehow a handy man.You do not care for the customer anymore. At the present tiome customer cares for you,and your investment and your stinky money.Why do you do it ? Why do you do it ? When I talked to the manager of this store,he ridculed me.Here what he said, why do you complain about one broken cart? We have bigger problems than this. Shame on you !!!! | |
| MARCELLA MORROW | 4/4/11 |
| I AM A SINGLE MOTHER..... STRANDED AWAY FROM HOME BECAUSE I HAD A DEPOSIT OF SOME MONEY THAT SOMEONE OWED ME DEPOSITED ON MY CARD..... WALMART BLOCKED MY CARD BUT THEY TOOK MY 3.00 FEE THAT WAS OWED TO THEM. CUSTOMER SERVICE IS BAD AND IN THE PHILLIPINES, A COMMUNICATION BARRIER, NO ONE TRIED TO ASSIST ME I WAS JUST STRANDED WITH SMALL CHILDREN. THEY GAVE ME A NUMBER TO FAX DOCUMENTS TO AND STILL NO CALL BACK. I AM ON THE PHONE WITH THEM AS WE SPEAK AND STILL GETTING THE RUN AROUND AFTER I ADVISED THEM THAT I WAS STRANDED WITH MY KIDS. THEY HAD ME TO FAX SUPPORTING DOCUMENTS TO 16267392013 AND STILL NO ONE HAS ASSISTED ME. PLEASE HELP ME | |
| Darnell | 4/2/11 |
| I am a Walmart shopper and love Walmart, but I bought the Finish dishwasher detergent, with the replaceble cartridge, with the 12 washes. Ok, when I went to buy refill the first time was fine, after that the same 3 pack was there , which is around 15.00 and the 2 pack is around 10.00. I am on a budget and cannot afford the 3 is why I buy the 2 pack. I am sure there is more around like me. Any way, I check every time I have gone in the store and find the one-3 pack is still there, still no 2 packs, there is a slot on shelf, but none. Why can't these be ordered? I just wasted the money on the cartridge as far as I am concerned. This is at the McArthur, Wv store. Also, why are the self check isles not used? | |
| Dean Dill at gintwo@att.net | 4/2/11 |
| I E-mailed about an idea I came up with to help your costameres and store prodution. You address the reture E-mail to my mother no problem. The problem is as I read your e-mail it sounds like you beleave that I have a complant. I don't My idea is as I was with my 78 year old mother and later at Sam's with my handecap sister it came to me that if Wal-Mart and Sam's would have employee's assigned spacificaly with spacificaly colored vest just to help the elderly and handecap do there shopping and you can avertised that these employee's with these colored vest are available to Wal-Mart and Sam's shoppers at the door to help them shop to go with them to help retreave items and other tasks that they the elderly and handecap can not do as they shop this would increase the volum of elderlt shoppers and handecap shoppers in the stores. Do you think this is a good idea ??? I have liked Wal-Mart everysents I met the Founder at the Ark. Convintion center when your company first used the comvention center. Mr.Walt did not have me fired when I as a security guard refused to let him into his comvention becase he did not have a security bagge. This was in 1982. I hope my Idea will Help. Dean Dill at gintwo@att.net | |
| Karen Wasylowski | 3/30/11 |
| I phone corporate headquarters and the operator was so polite and helpful that it was a relief. Thank her for me. | |
| | 3/30/11 |
| This is in response to JAMES KIDD no one in the store can order video games,movies or music. These items are vedor managed. The reps. Come in weekly to make sure new releases are in stock and bring any issues (like the system saying they have 29 of a product when they really don't have any) to dept. Managers attention. Home office is in charge of how many new games to send to what stores based on previous sales history and volume of the store. It is very odd that they did not receive the game by the release date. This is not the stores fault it is an home office problem. There was prob. A mistake that delayed shipping. So u can stop being pissy with the workers that can not do anything about your problem. And it is NOT false advertising,the game was available to order that day and if the game was not there yet doesn't mean that they wouldn't get it in later that day. studios send in signs on All new releases that are expected to be big. U need to be angry with the correct people......that is not the employees in the store. | |
| rick cunning | 3/30/11 |
| I will not shop at your store #1899. I belive you have a racies at your door to leave the store. I was leaveing the store behind 2 black shoppers and your black door man stoped me and asked me for my receipt even though my things were is your store bags. I hope the two ladies back east kick your ass in court.sorry a good co is going south maybe you should follow target and try to help your cust when they want to leave your store. shame on you.... | |
| amanda | 3/30/11 |
| I wish I could give zero stars as well. I have a money card. Actually Ive had a few. I've been waiting several months for a personalized card. They cancelled my temporary one and now my electricity is getting shut off. I have a 7 month old daughter who is suffering because you can't get of right! CS department promised if I bought ANOTHER card I could have part of my funds transferred and keep my other card open. But then they changed their minds. Great. Thanks a lot corporate a-holes. You've managed to screw me over yet again. I hope your businesses go bankrupt. I'm very very very mad. | |
| Donyetta | 3/31/11 |
| I want to make this know to everyone across the world, Wal-Mart MONEY CARD is a scam. I've used my prepaid debit card for almost 2 years and today my card number was stolen some kind of way. The Wal-Mart Money Card customer service was unable to help me in anyway at all. Someone in the UK stole 1,601.21 and 20.01 from my card,. Customer service told me I am UNABLE to cancel my card even though I informed them I am expecting a direct deposit from my job on the card to following day. How does this happen, the customer service that handles/holds your money for you can not assist you in getting the money back. That is not fair. So I am out of 1,621.22. Thank you wal-mart do you think you really desever 5 stars from me. | |
| Linda Dant | 3/31/11 |
| Has no one caught on to the fact that Walmart does not care if we as customers are happy or not? There was a time when customer service was important to Walmart but they have grown too large too quickly. You and I as customers are unimportant because there are plenty of others to fill our space in the long checkout lanes. Upon entering the door at Walmart you will find "Greeters" (and I use that term loosely) who stand glued in their little spot and look at you like "What are you doing here?" Rarely do they speak much less greet. Once past the "Greeters" you see employees walking, talking, and seldom doing anything to help a customer. I was in a Walmart in Ohio several weeks ago and could hear two employees conversation three isles over. Their conversation was of a personal nature and far too loud. Customer Service is a joke as no one there can answer the simplest of questions. I found in one store they would not cash their own Moneygram money order and I had to go to a bank. Walmart used to stock and promote USA make goods but the majority of the stock is from China. I know times are hard economically and prices are high but let us stop supporting this Corporate Giant that care nothing about us as consumers and put our meager dollars where we have value and can support our American workers. I used to shop Walmart for all grocery items but have curtailed my visits there to "have too" only occasions. Sam Walton would roll over in his grave if he could get a look at his "baby" now! You know nothing is too big to come down if we stand united! | |
| CNJ | 3/31/11 |
| To let everyone know if your in Virginia and you stop off at the Zion Crossroads Walmart for something. Don't count on it being in stock. EVERY time I go there I make a list of things that I need that are out of stock. Including INFANT FORMULA, Yes, I said "Infant Formula". How can that be especially when it's the Walmart brand Parent's Choice????? I have complained and complained and I get nowhere. What POOR service. At this point I'm ready to ban all Walmart products. I would rather pay a little more for an item that is consistently on the shelf. By the way, most all the products that are usually out are the Walmart brand. This is a major complaint with EVERYONE I know! VERY DISAPPOINTED in Walmart! | |
| Mark Jaeger | 3/31/11 |
| I recently went to the worlds's largest Wal-Mart in Little Rock, AR that just opened a few months ago. I just wanted to get some regular Drano. When I got there, the shelves were empty not even an off brand. The biggest Wal-Mart in the world and they still don't have what I want. The only reason I was there is because they sent me a $5 gift card in the mail. Last time I will be going there or any Wal-Mart. Mark Jaeger markjaeger@hotmail.com | |
| Felicia | 4/1/11 |
| I need to take a long inhale before writing this review** I originally opened my Wal-mart money card in November of 2009 and had no issues with it up until now. My direct deposits have been credited without trouble and everything was grand. Recently someone opened another card under my SSN or Wal-mart placed someone else's card under my SSN...whatever. So I called to request it be reviewed and that card canceled because it did not belong to me, I advised them that I did not have a tax refund sent my money card..that's what my Bank of America account is for. These a**holes have since frozen MY card with my latest direct deposit for almost a month and refuses to release my money. I have faxed over all the requested documents and still no resolve!!! I am LIVID!!! I called the customer service center and spoke with several rude, non English speaking representatives who were less than helpful and I am out for blood!!! Common sense would tell me as a fraud manager that the oldest card on the account...(you know that one that matches my earnings statements that I faxed over to you) would be the valid card. The other needs to be frozen not mine. So now here I sit, having to get extensions on my normal bills because Wal-mart, Green Dot, or whoever owns this piece of crap card will not allow me access to my hard working money..thanks a lot!! And yes I am seeking legal advise because no one has called and this is ridiculous.- Sincerely, Pissed Off Customer | |
| Tyrone J. | 3/28/11 |
| Wal-Mart Located on 75ave & LowerBuckeye in Phoenix Arizona Always Aways have dirty slicing machines in their Deli dept.This is a health hazard! Please address this issue I have purchased deli meats at other Wal-Marts and their machines are Always Always clean..... | |
| James Kidd | 3/29/11 |
| Today is March 29,2011. The Wal Mart in Eagle Pass has a big sign at the entrance advertising the game Nascar2011 available on March 29,2011. I spent my gas,time, and was going to spend my money with you guys but you did not have the game. Apparently,the person in charge of ordering the game did not do so and therefore the game is not in stock. Why would you advertise the game for a specific date and not order it to make sure you have it in stock for that day? This has become a typical occurance for the Wal Mart in Eagle Pass. I took a picture of the advertisement incase you would like to see it. I asked the "workers" in the electronics depatrment why the sign was up if you can not promise the product on time? I told them that was false advertising and I would no longer purchase any products from Wal Mart. This is not the first time an incident like this happens. The only response they had was "we don't know when it's coming in sir". I guess I will take my money to Gamestop where I know they will have the game available AS ADVERTISED. If you want the picture I took of the sign I will be more than happy to send it to you. Would you please explain to your "workers" that when you advertise something for a specific date, it is usually good business to actually order the product for that date. I am anxious to hear what kind of resolution you have for this situation. Do you actually call the Wal Mart in question when you get a complaint like this? Does this complaint actually get read by a human or a computer program? Maybe you should hire computer programs to order the games you advertise for a specific date. I hope to hear from someone soon. Thank You for an unpleasant experience. | |
| michael hagerty | 3/29/11 |
| I work at store 5444. I needed to have off certain times to take care of medical needs. I filled out a form and got it aproved. When we got new manager they would not let me have off. Is that right I think not. Also I was auto MS and was to have a support manager to do my job when I was not there and to help me when I needed. Never happen sometimes got alittle help. Was given so much with no help had to work off clock atleast twice a week. Would punch out for lunch and work to get my job done. The last staw was when my blood preasure was so high I had chest pains they did not care. Told management would think i should have to go to hosipital no they gave me more work to do. Please get a hold of me by email jerseymike4884@live.com. thank you mike hagerty ps I dont work there any more too much stress. Since I left been feeling better | |
| Danny & Bonnie | 3/28/11 |
| We live in Troy, Missouri, and the Super Wal-Mart here is a sorry excuse for a store. They are never fully stocked with merchandise, never have what we are looking for, and are carrying less and less of items that we buy a lot. They also never have enough check-out lanes open, which results in long lines, and long wait times, their bathrooms are always disgusting, and you can never find anyone to help you when you nee it. I drive 15 miles out of my way to go to a Wal-Mart in another city, just to avoid having to go to the one I live by! We have contacted Bentonville headquarters, and the store manager and nothing has ever been done about the problems. | |
| Vic | 3/28/11 |
| I don't do anymore shopping at Walmart. I have found the customer service is aweful. I shop where people are friendly and feel I matter!! | |
| Tim in Surprise Arizona | 3/25/11 |
| I wouldn't even give the Surprise Walmart Store # 2777 a star.... I went to Walmart to buy a wiper blade and get a Tint install kit in Automotive. I was in the store for 8 minutes locating the item, as I knew what I wanted and where it was. I have in the passed spent from 500.00 to 1000.00 a month at this Walmart. I went to check out at the AUTOMOTIVE register and placed my 2 items at the counter, while DRAKE in Automotive went from the register I was standing at to the tire register and answered a question about oil change prices. Then another customer comes up and asks about the Tires on his car.. I look up at the clock it say's 12:05, and I continue to stand at the counter awaiting service. Drake has asked for help, but everyone is at lunch, Still not even eye contact from this guy. At 12:22 P.M I am asked by a clerk if i needed help. Drake is still at the Counter and looks over at me, I said "Yes, I need to check out," Drake say's, Oh I thought you were waiting on a car! Well you could have asked! I replied... I have been standing here at check out for over 15 minutes... Hey Walmart.. check your eye in the Sky.... It's all on your security cameras.. And by the way, You just LOST every bit of my business. Pharmacy, Food, Clothes, Paint, etc.... Because your managers don't manage, and your employee's have no training. I am done shopping at your stores.... And will tell everyone I know about my experience at the Walmart in Surprise Arizona... | |
| juan eduardo (ted) pertini | 3/25/11 |
| Dear Sirs: I walk with crutches for operation of meniscus, last Thursday I went to Walmart Dot Buenos Aires, Argentina. I took place in a line and I dont know it was a "Green cash box" which do not provide plastic bags. Just did the shopping but the claim for a bag told me that "are not authorized to give bags", while all the lines passing carts of boxes with hundreds of plastic bags. They treated me very badly, inflexible and ignored when the success of Walmart is serve customers with hospitality, why not indulge in plastic bags if you want to be "ecological" I will never again buy at walmart,really itīs s freaky procedure. Ted Pertini | |
| K. Bowman | 3/25/11 |
| One of Walmarts UNTRAINED employees felt it was a great idea to put a bucket of water on top of a plastic bag rack, that hangs over the meat section. The bucket of water fell on my 2 year old daughter. She was soaked.... When I asked a employee to tell me "what was exactly in the bucket", then to go find me a supervisor, he kept stocking food. (Go figure)... So after I said "EXCUSE ME, GO FIND SOMEBODY", then I guess he thought I was serious. After waiting for a while some douche bag of a assistant manager comes, with his dry a** apology. The whole situation would have been handled had he at least offered to give my daughter a blanket, or a change of clothes. It was 10 at night, and 13 degrees outside. We came in dry, willing to spend money. But left soaking wet, with nothing.... I was a regular shopper at Walmart in Auburn Hills, MI on Adams. I will NEVER shop there again.... I will be more than willing to shop at Meijer, at least they know how to treat customers. (Like human beings)..... K. Bowman | |
| Carol Thompson | 3/26/11 |
| Recent visit to the Tahlequah Walmart on 3/23/11. Very bad. I stood in line for 30 minutes. Several people were complaining about the customer service. On 4 cashiers working and each checkout had 3-4 people waiting in line. This was not a Saturday or a big sale day but just a day through the week around 12:30. Now I realize that this lunch time but with working women who might run in and grab a few things for dinner this would be a night mare. Several people around me had the very same ideal that this was crazy to have all these checkout areas but no one working them. This is the very reason that I stopped shopping in Walmart but went to the competition. It had been several months since shopping in Walmart and again am reminded why I stopped. If I have to pay a few pennies more for groceries then I will, because good customer service is always worth that. Walmart needs to realize that this is the main reason your stock value is dropping. You have lost good customer service. Your stocks will continue to drop until you realize this. | |
| john | 3/26/11 |
| Recently I was approved for Medicaid after suffering a stroke, I tried to get the medicines paid for from the time I was disabled till recently From Walmart, They told me it was not possible, I showed them email messages I received from Medicaid, But they still refused. Medicaid called me. they had asked me the number to the pharmacy, It was all cleared up. Until I went to the second walmart pharmacy, on smith road. They also put up a fight until I demanded they call the commerce city walmart, Then it got cleared up. The reason I am writing this is for the 1000s or maybe millions of people they have turned down, Saying it was impossible. They are not compassionate with disabled people. | |
| non ya | 3/27/11 |
| I am really upset about a comment posted from the customer DEANNA on 3/22. She should have received an even exchange! I know the policy and they can use ur ss#. I have had to do this before to help customers. This is how we lose customers, by not taking care of them! Hello workers, stop trying to police everything and take care of ur business. That store needs to read the f.e. guide. It should be@ every stores service desk. Walmart does try to prevent fradulant returns, but too often the s.d. associates get on a power trip and love to say no! OMG! To deanna, I am sorry that you were trwated that way and were not helped to the standards set forth by the company. If u call 1800 walmart,they will direct urr problem to the store manager and maybe they can take care of you. we are not in the business to lose business. | |
| non ya | 3/27/11 |
| I agree about the long lines in most walmarts. It is very disturbing CAROL. However, walmart is a business like any other. If they don't make profits expected,the first thing cut is usually payroll. When this happens it ruins the entire stores staffing plan. I know this is not ur problem, but it sure does affect u and other shoppers as well as stress out all workers. Not only do they have to work harder,but they receive smaller checks. Times are tough,and walmart needs their customers. I hope home office fixes the staffing problem and allowes the stores to provide the service necessay. Our customer service is what we are all about. At store level they try to staff as well as allowed,but so many times are not allowed to provide the necessary coverage. I am sorry for ur bad experiance,and hope that this problem gets fixed company wide so customers can receive proper service. | |
| Chris | 3/27/11 |
| Walmart has always given then the customer a bang for their buck. They have even been accepting of people parking rv's and commercial vehicles. So, why is it that when I as a consumer and commercial trucker get treated as a second rate citizen when I am on the road and most places aren't truck friendly and walmart of all places used to be? I have also hauled your products to your warehouses and been treated like I couldn't possibly have the brains to do the job I am paid to do? The reason I would prefer to shop at walmart is the prices are half of what they charge in the truck stops. So as far as I am concerned, walmart can kiss my a**! from this point on, I will refuse to shop their, tell others about my experiences, and I will refuse to haul your freight. I will also encourage others to do so by writing a letter to the editor of a national newspaper encouraging others to boycott walmart until further notice. | |
| | 3/17/11 |
| PLEASE PLEASE PLEASE BUILD A STORE ASAP IN TILLAMOOK OREGON!!!!!! THE ONLY OTHER STORE HERE IS FRED MEYER AND IT SUCKS!!!!!!! YOU WILL MAKE A KILLING AND THE PERSON RESPONSIBLE WILL BE PROMOTED!!!!! PLEASE BUILD HERE AND I WILL SHOP THEIR EVERY DAY ALONG WITH THOUSANDS OF OTHER FOLKS IN TILLAMOOK COUNTY! THEY WILL COME FROM MILES AROUND LIKE GANG BUSTERS! PLEASE PLEASE PLEASE, AS A CUSTOMER FOR YEARS AND SOMEONE WHO REALLY REALLY LOVES WALMART!! BUILD A STORE IN TILLAMOOK OREGON NOW!!! YOU WILL RUN LAME FRED MEYERS OUT OF BUSINESS!!! COME TO TILLAMOOK OREGON ASAP!!!!! | |
| Amanda | 3/17/11 |
| Sandusky Ohio walmart is a disgusting do you guys just hire anybody. Half the shelves are never filled up. and most of the employess are lazy and very rude. I would rather shop at Babies R Us for all my son's needs. | |
| walmart haines city florida bakery dept | 3/17/11 |
| will you please get your bakery department manager or lead to work there dept instead debra her name throws all her work on everyone else in the dept she just stands in front of bakery and stocks the floor will not take responsability for nothing else and do nothing else and lies and gets away with it its been a year and still getting away with it same with belinda the manager she lies and intimidates everyone we need help some body do something | |
| | 3/17/11 |
| wal-mart sucks | |
| none ya | 3/18/11 |
| I work for walmart..have for a few years. I got my head BIT off by yet another pissed off customer. It doesn't matter what the complaint was,that's not the point. I want to know what compells someone to be so rude to a complete stranger? This doesn't just happen at walmart, ithappens everywhere. Customers forget how to treat PEOPLE who are working and then get a bug up there butt when the worker defends themself. DUH!! Be nice | |
| Cassandra Risman | 3/18/11 |
| I would have given it 0 stars but it's not an option!! I think it is so stupid that you cannot get your W2 from WalMart company, not even from the home office. I was told I have to wait for it in the mail or print one off from home. Some people don't have printers, not everyone has the money to buy everything they need!! I never received mine in the mail the 1st or the 2nd time, when I had to reorder it through the w2 express! All the technology has made people so lazy, when you work for a company they should be able to give you what ever document you need. | |
| RJ | 3/18/11 |
| Atlanta, Tx Customer service in frabrics is poor, managmet lacks on quick response to customers needs when a problem has occured. Lack of employees throughout the store day or night.I've also seen where supervisors have put other employees n other areas creating a problem in the primary area. | |
| dan gage westbranch mi. | 3/19/11 |
| i gat a oil change and they did not close my hood rite and when i left if thew up and mest up my hood the manager said it was allredy messed up when i came in he said he viewed a tape that i could not see the tape and to bad for my what can a guy do? | |
| D. Denly | 3/21/11 |
| I ordered a TV on 3-13-11, it finally left a warehouse and arrived to IA where I live in 24 hrs, which is good, but then it sat and is still sitting in a warehouse in IA 100 miles to where I live, which has a walmart store, where the TV is suppose to be going.....it is still sitting in that warehouse now for 3 days!!!! That doesnt even make any sense!?? It is about 100 miles from the store it needs to go to for me to pick up and it is sitting??? I am very frustrated, and will never order anything from walmart ever again, and I am wondering if I will ever get the TV?? I could go get it myself and would have had it 3 days ago, if they would let me.....then I call the site to store place, and the lady couldnt even help me?? didnt even try to find out what is happening at all?? Walmart has my money, and I have NO tv?? its just sitting down the Hwy.....for what I havent a clue??? I have never been so upset, and NO one cares??? or checks it out for me?? they do nothing!!!! | |
| Rob-D | 3/21/11 |
| On 1-04-2011, I purchased a turkey sub sandwich at the Wal-Mart in Addison, IL. I took it back to my office and ate half the sandwich and wrapped the other half in foil and put it in the refrigerator at work. Approx. 1 to 1 1/2 hrs. later, I started to get severe stomach cramps. I drove home and immediately went to bed because the stomach cramps had become more severe, to the point that I was considering going to the local hospital emergency room. In retrospect, I should have gone to the hospital. I spent the night of 1-04-2011 and the following morning curled up in bed with severe abdominal pains which began to subside late in the afternoon of 1-05-2011. I went back to work on 1-06-2011 and at lunch time, returned to the Wal-Mart with my receipt and the portion of the sandwich that I had left in the refrigerator. I first spoke with a Customer Service Rep. at the store and then an Asst. Store Manager named Lucas. I was never offered a refund but instead was given a "Customer Statement" form, which I filled out. I was told by Lucas that someone from CMI would be contacting me in 24 to 48 hours. Since I had not heard anything for over a week, I called the Wal-Mart store and spoke with Eric, the Wal-Mart Store Mgr. He said he would look into the customer statement and call me back. Kim, Eric's assistant called me back and said that someone from CMI would be calling me back on 1-17-2011. It wasn't until 1-20-2011 that Caitlan from CMI called me to discuss my claim. She asked me to describe the incident after which she said I would be receiving a letter. To this point, I was never told by anyone at Wal-Mart or at CMI that additional information might be needed in order to validate my customer statement. I received the letter dated 1-19-2011 from Caitland at CMI on 1-28-2011. From about 2-7-2011 to 3-8-2011 I left four voice messages for Caitland and two voice messages for her team leader, Rodney. None of my calls were returned. On 3-8-2011 I called CMI at around 1:15 PM and spoke with an operator and gave her my CMI file (claim) number. The operator forwarded my call to Vince, a Claims Manager. We discussed the incident. His assessment was that since I did not have any proof from a doctor that my illness was caused by the sandwich I purchased at Wal-Mart there was nothing CMI could do. I was frustrated because I was never told by anyone at Wal-Mart or CMI that any further information was needed to validate my customer statement until my conversation with Vince. Through all of this, I was never even offered a refund for my sandwich. I still have the un-eaten half of the sandwich in the frig at work. Anyone want it? | |
| SC customer | 3/21/11 |
| The store in Central, South Carolina has got to be one of the worst. When it first opened, I thought it was a great place to shop. Recently they have been out of stock on many items, They've had dirty floors (I guess the employees have just decided not to clean up spills). I've had VERY, VERY rude customer service and to top it all off, yesterday I bought some MOLDED FRUIT. When I got home and opened the container, my raspberries were covered in mold. When is the last time the produce department cleaned their shelves? Not to mention the fact that I did not purchase a bell pepper simply because they were all mushy. Sadly, this isn't the first time I have had to deal with purchasing expired items. I've had the same luck in their dairy department. | |
| No...no...no! | 3/22/11 |
| Ahhhhh! All of the idiots that have placed their meandering comments...here...Such little..., Selfish..., Uneducated..., Inbreeds! Lets face it, most of you don't know what an inbred is... Sad..., Truly sad. Wal Mart is a company that is here to make a profit! Plain and simple! If you are stupid enough to 'buy a poor product' you deserve what you get. They offer items at your 'Income level'. Have you not heard... "you get what you pay for?" Most of you are too stupid to know what the hell you are talking about... Or should I say... Ignorant? This is a lesson as too why you should stay in School! Educate yourself! Don't blame smart people for your STUPID IGNORANCE!!! SHOP ON SHOPPERS!!! | |
| Deanna | 3/22/11 |
| I am a single Disabled Mother. I accidentdly threw my drivers license out,so I went to my bank and got a copy. My daughter recieved two outfits from someone as a gift but they did not fit her. All I wanted to do was exchange them for a larger size. When I went to the store the woman asked me if I just wanted to go get the larger size and exchange, then come back. I told her I had some shopping to do also, she said "its ok". So when I had finished they asked me for my drivers license and I told she about throwing it out but showed her the copy from the bank, an expired license with my picture and name on it, my birth certificate my Social Security card, a sams club card with my pic on it, my MEDICARE card,my bank ATM card and my friggin RED CROSS BLOOD DONOR card all with my Name ( last name alone has 14 letters in it Its Italian) and they still said NO I CANT EXCHANGE for a bigger size because My License wasnt VAlid. SERIOUSLY!!!!!!!!!!! Since I need all the clothes for my daughter and dog food ect, and because I am disabled and was already in enough pain. I told them that what I had in my cart was the last that I would ever buy at their store. I spent $134.00 that day . Let me know what you think looknatv9@aol.com | |
| Fred Lavergne | 3/22/11 |
| I am retired and live on a low income. To begin with, I paid for a eye exam along with frames and lens which totaled up to $442.20 at the local walmart store just down the road where I live in Colorado Springs, Colorado. Here recently the frame broke whitch is a single bar that connects the two lens together. When I took the glasses into the vision center the lady said that they had to order a frame to fit the lens size, where they could put my len into the new frame. After a week and a half I called and ask if my glasses were ready or had came in. She said that they never had a order for frames for my lens, so now my broken frame and lens or lost and can't be found. If I could just get my lens back, at less I could go somewhere else and get a frame and not be out the whole amount again. I hope others don,t have to go thought this | |
| Anonymous | 3/23/11 |
| I feel that if walmart make a mistake and put the wrong sale price on and item then is should be sold for what the customer saw it for and not what it rings up. That is false advertisement and so unfair to the coustomers. This happen to me with something that was marked for $16.24 and when I got to the registar it rung up $49.99. I feel like I should have been able to still purchased the item regardless because it was walmart fault not mine. So you need to make sure that your employees changed the price to the correct price and this want be a problem. Customers are always right in certain situation and I was in this one..... | |
| Susan | 3/23/11 |
| Saw the high cost of low price...shame on your company. Not that a company like yours (bottom of the barrel) cares but I'm going to start weaning myself off you, start buying from local business owners, and spread the informed word about your greed and disgusting behavior. Oh, yes...also about how fraudulent and misleading your egotistical commercials are. Good bye, walmart | |
| Carol | 3/24/11 |
| I recently shopped in the Walmart in Tahlequah, Oklahoma. This was the first time in several months that I had been there. The reasons for not shopping there were long lines when checking out and never able to find the same product twice. Yesterday I decided to look for a coffee pot and in doing so I picked up several items. When ready to check out, I stood in line for 30 minutes. This was no holiday or a busy Saturday but simply a day through the week. There were 6 cashiers working and each line was 4-5 people deep. Walmart wants to know why they are losing money each quarter. Customer service is very BAD. Will not shop at Walmart again. | |
| Carol | 3/24/11 |
| First I recieved a text from Wal-Mart giving me a Special Thanks for me and a $100.00 gift card (GiftID-88) with a #to call (855-843-5250).I then call this # and service person answered the phone and proceed to tell me that I had won this gift card among other gift coupons valued and such and such price. Asked me if that was fine and I said yes. Then she told me that all I needed to do was pay a $4.19 charge for shipping and handling.ahe asked if that would be fine and all I needed to do now was to let her now what the number was on the card I would be using...Debit or Credit. I asked her why I would have to pay for something I had won. It is for shipping and handling perposes. I then asked if I could pay by check because I wasn't comfortable giving out my credit card number. Anyway after going round and around with her I just said no I wasn't gong to do that and said good-bye. I think in the future the survey operators could be a little more patient with customer that had spent their time taking the survey for your company,grant it we are taking the chance of winning $100.00 gift card but it benifits Wal-Mart also. The operator was oriental and I had a hard time understanding her(she talked so fast)this could be some of my problem with the conversation. After getting off the phone I wondered if this was a legitament offer and if so I would gladly send the $4.00 for the gift card that was offerd | |
| Sue Wighton | 3/14/11 |
| I would like to order online the Ole'Roy Chicken strips in the can, cannot seem to locate locally. Can you help? | |
| Kent Harward | 3/15/11 |
| We shop Walmart as our primary source of groceries and product, as the prices are as good as other local businesses. The only transporation to get product is from Trucking, which Walmart has their fleet or leased fleet and generally the products wanted are there for the consumer. Today March 15, 2011 at 7:45 AM we went shopping for groceries and by the time we were finished we had a basket full of groceries. This happens at least once per week. The average shopping trip is between 200-300 dollars each week. Today much of the staff was having a morning meeting, with the exception of two checkers, who were working in express lanes and a couple of greeters. You could hear cheers from the back offices, and it seemed lively and motivational. However, when attempting to check out, we were not greeted with a smile or welcome, but "attitude," that we were over the 20 items! This checker was consistently angry, and we told her, this was the only other checkstand that was open, the other was the 10 item, tabacco line. Well, this checker "chased us off!" I wanted to just leave the basket there, and go to Kmart or Smiths... I realize that the checker was going to get paid, regardless of the number of people she checked out, but, if the recession continues, I hope to death, that Walmart folds, if they can't find better, more adjusted employees. What happened to the customer being right? | |
| Ron | 3/15/11 |
| I shopped at your store in torrance ca.I was treated very bad,I was disrespected all the way around.Not just shopping but even over the phone. The fact that I am a paying customer should make me worth talking to.I could not even get a manager on the phone , its really disharding when you spend your money some were and you get disrespected. | |
| Claire | 3/16/11 |
| I went to the walmart store in Yuma, Az. this morning March 16th 2011 to return cat food as my cat passed on & they wouldn't refund or give a refund card so I can go buy something else in its place. The cans 11 of them said special kitty which is your brand & I couldn't buy it anyother place & the label also stated distributed by wal-mart. I will NEVER buy another product with the walmart brand on it. | |
| Jennifer | 3/16/11 |
| I received my permanent Visa prepaid money card from Walmart in the mail and it has my maiden name from 12 years ago printed on, are you kidding me??? First off when you call to activate it the machine asks your last name which you have to give and spell, I gave my married name, so obviously you were in my credit report if you know what my maiden name is. Then when I called to get a new card with my proper name I'm told I have to fax in identity verification, unbelievable! This is your mistake and you want me to fax verification? Then the person I talked to who could barely speak English ask if I wanted to change my WHOLE last name, WHAT???? Really?? I figured I would call and change last 4 letters only. Get real, I don't know why OI waste my time with such a trash company. | |
| CSM FRANCIS W. LAVERPOOL, RET | 3/17/11 |
| I RECENTLY SENT A LETTER OF COMPLAINT REGARDING YOUR LEVITTOWN STORE (TELEPHONE NUMBER 516-579-3307), WHERE I SPOKE WITH A MANAGER WHO IDENTIFIED HIMSELF AS MARVIN. MY COMPLAINT WAS ABOUT HOW MY SON WAS TREATED WHEN HE WENT TO PICK UP A MONEYGRAM THAT I HAD SENT HIM. THEY TOLD YOUR EMPLOYEE THAT CALLED TO INVESTIGATE, THAT THEY HAD DECIDED THAT HE WAS A CRIMINAL TRYING TO STEAL THE MONEY, EVEN THOUGH HE HAD HIS PICTURE ID (NYS DRIVERS LICENSE),AND THE PASSWORD LISTED ON THE FORM. THEY DEMANDED THAT HE SUPPLY THEM WITH THE MONEYGRAM REFERENCE NUMBER. HE HAD TO CALL ME IN EL PASO TEXAS TO GET THE REFERENCE NUMBER. FORTUNATELY, I WAS AVAILABLE AT THE TIME. AFTER HE HAD SATISFIED THEM THAT HE WAS "LEGITIMATE", THE CLERK THEN MADE A PHONE CALL MAKING HIM WAIT TWENTY MINUTES BEFORE SHE GAVE HIM HIS MONEY. I AM REALLY INTERESTED IN HOW WALMART HEADQUARTERS IS GOING TO HANDLE THIS. | |
| eddee | 3/17/11 |
| Called 2 Walmarts in my Alexandria, VA area. Asked both cashier managers there if they were aware of Walmarts new coupon policy and then read it to them. They both told me no. How can customers get the coupon policy before the management. Pathetic. | |
| Debbie | 3/17/11 |
| I am surprised to find out that all wal marts are basically the same. I live in NC 1 store located in Whiteville the other in Shallotte NC and the people are so right when they say customer service is bad. I made 3 different visits to both location for one item and finally found 1 employee that would take the time to find what I was wanting...I wish another store would come into our town that the people could go to for the items they need or want..I would gladly change where I shop. | |
| Stacy Palmer | 3/12/11 |
| I went to Walmart in New Ulm Minnesota March 11, 2011. They have the carseat "Safety 1st-All-In-One Convertible listed for $59. When I went to buy it they said it was $98.50. I went back to show the manager the tag, she still argued with me. So i requested another supervisor to show her. They both argued with me saying that the car seat is still $98.50. I took a picture of the sign with my picture cell phone. As i was leaving i told them that i would never come back and start spending my $500 a month at Target from now on. Today i went just to see if they changed the tag, and wouldn't you know it they DID NOT!!! It is false advertising and i believe walmart owes me the carseat for $59, with 10% discount because of their mistake. My Phone #5072179811 Address 2526 So Bridge St Trlr 66, New Ulm, MN 56073. Until this matter is taken care of i am going to tell everyone my story and that walmart don't stand behind their word (prices advertised). Upset Customer (mother of 4) Stacy Palmer | |
| LANA SMITH | 3/13/11 |
| I AM VERY DISSATAFIDE WITH ANY THING AT WALMART THE SALE IS JUNK AND ONLY GIVE YOU 15 DAYS TO RETURN IT I BOUGHT A COMPAQ COMPUTER LAPTAP HAD 30DAYS KEYBOARD BROKE AND THEY DONT GET IT WALMART WILL NEVER GET MY BUSNESS ,I WAS TREATED RUDE ,BUT USE TO THAT GET TREATED LIKE THAT EVERY TIME I WENT IN TO A WALMART STORE BUT GUESS THATS WHAT HAPPENS WHEN I FORGOT ABOUT KMART A STORE WHO VALUES THEIR CUSTERMERS WELL GUESS WHAT KAMART IS GETTING MY BUSNESS FROM NOW ON AND ILL GET ALL MY FRIENDS TO DO THE SAME | |
| Cyndi Taylor | 3/13/11 |
| The store in Ironwood Michigan is ok.I enjoy shopping at your store.I did alot of my Christmas shopping there and I also enjoyed getting my crafts there.I do buy somestuff there only if on sale.I do my Christmas shopping else where the stores that still have lay aways.My craft stuff now I cant aford to do much do to you do not have it anymore.When your store opened you offered alot to the cosumers and now you are slowly taking stuff away.I do not look at walmart the same way anymore.Please bring back the craft stuff and the fabrics.Please bring back lay away. Sighned Cyndi Taylor | |
| Gary Evans | 3/12/11 |
| I needed to speak to someone from your office about becoming a sponsor for the BIG (Blacks in Government) 2012 Obesity Awareness calendar. Please call me at 717-460-8490. | |
| mark L west lafayette indiana store 2339 | 3/11/11 |
| today the 10 day of march 2011 at 5:30 i was fired,i fill i was set up,to start out i work in sporting goods but we was so under staffed i was called up front every day to run a cash regester when it got bizzey.a cupple came thure my line with $200.00 worth of food, i made a big mastake and only charged them $151.15.get this wal-mart did not tell me what i did wrong or give me a couching as they call it or a right up.this was 3 mounts ago they whated till today to tell me i did it twice last week to so thay fired me i could have at lest saved my job by nowing what i did wrong.the outher two is even better.two purdue girls came thrugh my line and wanted to split ther bill so i put in $58.00 on one apushed cash like you do and she ran her card then the outher girl ran hers and you no what i messed up not the regester but it did spit out a reacet, so i told them to have a good day like i do all and they left.and i did it again 15 min after that one. | |
| THERESA HAMBY | 3/11/11 |
| HELLO I JUST WANT TO TELL HOW DISAPOINTED I LIVE IN OKLAHOMA CITY AND I HAVE A FRIEND THAT WORKS AT THE 389 WALMART. SHE WAS TELLING WHAT HAPPENED LAST NIGHT. THERE WAS A MAN THAT HAD DIABETIS AND HE CAME IN TO WORK ALMOST CRASHED. BECAUSE HIS SURGAR WAS LOW. THERE WAS ABOUT 4 OTHER PEOPLE THAT WAS TRYING TO PULL HIM OUT OF IT HIS NAME IS CHRISTIAN PRICE. HE USE TO WORK FOR A NEWS STATION HERE IN OKC. WELL HE MANAGED TO WORK TO LUNCH TIME AND HE TOLD MIKE MAQUIRE THE HE WAS GOING HOME THAT IS WIFE WANT TO TAKE TO THE DR. THE HOSPITAL ADMITTED BECAUSE HE WAS GOING INTO DIABEDTIC SHOCK. THIS MAN ALMOST DIDED I KNOW I HAVE DIABETIS. I LIVE IN A CHRISTAIN TOWN AND IF HE WOULD HAVE DIED BECAUSE YOU KNOW YOU STORE COULD HAVE BEEN CLOSED. AND YOU WOULD HAVE LAW SUIT ON YOUR HANDS. I CAN'T BELIEVE YOU TREAT YOU EMPLOYEE LIKE THIS. I YOU TREAT YOU EMPLOYEES LIKE THIS HOW ARE YOU TREATING THE CUSTOMERS........ | |
| Pamela P | 3/7/11 |
| Dear sirs; I live in south TX. I shop at the Buda, TX Wal-Mart. 2 times in two weeks now I have gone to do my shopping. I bought some DVD movies from a bin that was marked $5 dollars. I went to pay ofr the movies, however there were 2 that were $10 dollars and $20 dollars. Now I know people throw the movies they dont want because they cant walk their fat asses back over to the area they got it into that $5 bin. However, it is not my job to keep up with that, it is the employees job to ZONE that area. Again today I went to the Buda, TX Wal-Mart, again found an item; and area rug that was marked $19.94. I went to check out, it was $34.97. I went to show the employee where the rugs were. She promplty told me, just like the electronics employee told me, we cant help what customers do and where they put things. AGAIN..its called zoning. This time it was 6 area rugs in the wrong place. Im sorry I do not believe that that many area rugs were put in the wrong place and yall didnt catch it..The Buda Wal-Mart does not do their job as far as zoning goes and does not honor what Wal-Mart says they will do ....which is if the item is marked a certain price and it is in a specific area that is marked wrong the customer SHOULD get it for that amount. ITS CALLED ZONING YOUR AREA! If the management doesnt do their job...the employees wont do theirs. I will continue to make complaints until something is done about the piss poor way this Wal-Mart handles their business. | |
| Walter Elizondo | 3/7/11 |
| We were at the Wal-mart in Shawnee, Oklahoma Sunday March 6,2011, had just gotten out of church and I noticed that my wife's car was in need of a tire.So me,my wife ,my father and mother-in-law which are both ministers decided to drive to that wal-mart store number 103 in Shawnee,Oklahoma.Needless to say me an my wife decided we needed 2 tires,so I took the two front tires off carried them in the store and asked the cashier we wanted two tires plus we wanted them balanced also, about 3 to 4 hours later after we complaint numerous times to the assistant manager, that they were taking two long, they responded by saying that their were 4 customers ahead of us which was no problem we understood the problem was they had a female associate working out there in the automotive bay just horse playing around with 6 other male associates and was keeping them from doing their jobs.Anyways they finally were done grab my tires and me and my father-in-law started to install them, when we noticed that the tires had not been balanced I let my wife know and to tell the cashier he got rude and ugly with my wife later I found out, while at the same time same cashier came outside and yelled at my father-in-law not to continue installing the tires and my father-in-law asked him that what seem to be his problem,and responded hatefully that that was not his job, I question him and asked him what exactly what his job was,but continue spurtting out words which i couldn't understand, any way's I told him that I would let corporate know about this and he said he did not care what I did and also said he was tired and that he was going home. Off course the assistant manager never did anything but ignore the customer.Also 2 of the mechanics were speaking vulgar language and were doing vulgar gesture in front of some of the customers and in front of the female associate.It is ashamed of how Wal Mart gets away with this. I will proceed this all the way to corporate office, my wife has video this such accusations of this associates. What ever happen to the "customer is always right?" that was Sam Walton way of doing business.Right after Sam Walton died everything changed for the worst. I am a former 12 year Wal-Mart associate In my time of employment when a customer was looking for any item, we would take them to where the item was instead of pointing.Believe me if Sam Walton was alive this would have not been going on, I guarantee that and i got to meet him 4 times in my 12 year career.I'am hoping to get a respond from corporate.We the customers need to let Wal-mart know that we the customers are the ones who pay their checks . Sam Walton quoted that everyone is replaceable even the C.E.O.Enough is enough.My email is elizondo_0427@yahoo.com | |
| Amanda | 3/8/11 |
| Wow...Looking at all the comments about other stores doesn't make me feel so bad now. I am now living in Florida but moved here from Alabama. I am writing bc I just saw a comment on my facebook page & replies to the commemts. The Hartselle Alabama store is pathetic! When we shopped there they might had 2 or 3 registers open. The wouldn't call anyone else to open but yet the lines would be to the back of the store. The customer service there is absoulutly ridiculous! Went in one time & the cashier told me to hang on a minute. He answered a text message right in front of me.The manager there is very rude to customers & employees.My father-in-law is in his 70's and worked there for 15 yrs. When he hurt his back (on the job) they took away acebook status has the same complaints. Please to something about this otherwise I see Walmart going bankrupt in the near future! P.S. The Walmart is Casselberry Florida is Awesome! It's like Walmart is supposed to be! | |
| ANGRY NURSE FROM ROMEOVILLE IL | 3/8/11 |
| THEIR PHARMACY IS THE WORST. PHARMACIST DOES NOT KNOW HOW TO MEASURE MEDICATIONS. TECHNICIANS ARE RUDE AND NOT HELPFUL AT ALL! | |
| David mercado | 3/8/11 |
| I been a walmart shopper for as long as they been around when the new walmart in steelyard commons in cleveland ohio opened i was really exited it's big and very nice now it's been about 5 to 6 years open and it looks like is getting ready to close it's doors the manager don't care about the store place dirty people really rude recently i had a bad experience and we are seeking for an attorney were one of the employees gave my wife a really hard time and threw her chance at her and also the line are slow, my wife told the lady at the cash register it would be nice if she pick up the paste my wife use to be a cashier in super target she knows the pressure this young girls in this particular walmart are slow not only that they are seen walking around doing nothing and when ask for help customer are told to wait for some one else, what's going on? is corporate not carrying about there stores? do you want all of your customers to start going some where else? i be honest i like wal mart but i am really disapointed with this wal mart, here's an example i traveled to puerto rico recently i was amaze about the way the keep the stores there so clean everything well stock it look better than sacks macy's ect, this walmar in cleveland it's so getto run down just take a look in the electronic department i went recently to buy a lop top all the lap top in the display had been damage all the buttons were missing how does wal mart espect people to buy it like that please i use to be a manager before i know how to get things going simply the manager don't care as long as he's getting his pay check i hope wal mart corporate address this issue soon before some one sues for some thing that could have been prebented,... | |
| alice osaigede | 3/4/11 |
| I Alice are write you about your services at a warmart in milwaukee wisconsin whare I pracherd a phone card for 50.00 boos mobile the card did not work and i took it back to the store and they said that some number did not match so i could not get my money back and this is not my fort your worker took my money and gave me that card that some was wrong with it but that was nothing that I could do I dont work for you are boost, I dont have money like that I only get a small check a month to pay all my bill so please call that store and fine out what the problem is thank you you can e-mail at rannie64@yahoo.com | |
| alice osaigede | 3/4/11 |
| I Alice are write you about your services at a warmart in milwaukee wisconsin I bouth a phone card for 50.00 boos mobile the card did not work and i took it back to the store and they said that some number did not match so i could not get my money back and this is not my fort your worker took my money and gave me that card that some was wrong with it but that was nothing that I could do I don't work for you are boost, I dont have money like that I only get a small check a month to pay all my bill so please call | |